Gala Hotel & Centro de Eventos

The hotel restaurant has very good prices and very good food. The room was very spacious and clean. Totally recommended.

Excellent service by the staff. They were very friendly and very willing to assist with requests.

Hot water not so hot, and the hair dryer stops working after one use. Has to cool down to be used again. Also, the TV in the room needs an update, plus the channels were very fuzzy, reception was not clear.

The bed was amazing, the staff was really kind and helpful.

I am traveling with my handicap son. I paid for a Special rate room, then paid for a $20 dollar upgrade. I then called the hotel, and was greeted be the manager, José, to explain my situation and to physically confirma my booking. When we arrived at the hotel, after a long plane ride, the self same manager greeted us at the front desk. He informed me that they upgraded our room to a large handicap equipped suite, to make moving around with the wheelchair an easier task. What a room!!! 10th floor, Direct Pacific Ocean View. All my stress just melted away. The Restaurant and bar are first rate, the free buffet breakfast gourmet, and the Turkish / Sauna Steam Bath, at the spa, a life changer. I highly recommend this hotel, I'll be back.

All Good!