Mallorca hotellia

Plussat: Location, staff, 24 hour room service

Miinukset: Nothing

Plussat: Huoneiden sisustus oli todella tyylikäs. En osannut odottaa parveketta, joten vaikka olikin todella pieni, se oli positiivinen yllätys. Henkilökunta oli ystävällistä ja ammattitaitoista. Spa oli miellyttävä.

Miinukset: Olisi ollut ihanaa, jos kattoterassin baari olisi ollut auki. Ilma ei paikallisten mielestä varmaan ollut riittävän hyvä, suomalainen olisi mielellään nauttinut juomia upealla kattoterassilla merta katsellen.

Plussat: Great location and the service from the staff was first class. Great hotel.

Miinukset: Nothing!

Plussat: Comfy beds; nice setting; tastfull decoration; excellent breakfast; very kind staff;

Miinukset: Cold water in the shower;

Plussat: The location was amazing. Very clean, and great staff. Views and pool on top level were perfect.

Miinukset: The top bar/restaurant could have had a wider range of smaller bar snacks.

Miinukset: The breakfast was expensive per person per night. We had a standard room, but at €300 per night, I would have expected a much better view than the one we had. We couldn't open the curtains at any point in the day, due to the fact that we were directly opposite apartments that could see straight into our room. The fact that the hotel had a roof top bar was a massive selling point and to be honest it was fantastic with good waiter service, readily available sunbeds and amazing sea views. I am sure if you book a room with a sea view, the hotel experience would be so much better though I am not sure just how much you would need to pay per night. The view from the room was a real negative point, but in truth the only one.

Plussat: Erittäin ystävällinen palvelu ja erinomainen aamiainen jossa paljon vaihtoehtoja.

Miinukset: Kuntosali voisi olla monipuolisempi.

Plussat: Very good breakfast and excellent service

Miinukset: Nothing

Plussat: Amazing breakfast. Upgrade the standard room because it was without light at all and small. Should take a room with sea view. The pool on the roof is amazing and made our vacation.

Plussat: Es Príncep is AMAZING!! It’s located right in the heart of Palma and is within walking distance to the beach, shops, and restaurants! The hotel is decorated very nicely and is extremely CLEAN!! The staff are so helpful and nice! We arrived earlier than our check in time and the hotel allowed us to check in 3 hours early with no extra charge. This was so so nice of them! The roof deck plays lovely music in the evening and has the best view of the cathedral and Palma. The swimming pool is so clean and there is plenty of space to lay out! The roof deck is very big and has cabanas as well! The drinks are also amazing!! I would 100% stay at this hotel again! If you are planning a trip to Palma and want to stay in the city I would stay at Es Príncep and look no further!!!

Plussat: It’s the best hotel in Palma.

Miinukset: Parking fees

Plussat: Sijainti erinomainen, huone viihtyisä, koko hotellin tilat todella siistit

Miinukset: Uloskirjatuessa vastaanottovirkailija alkoi vänkäämään, ettei huonetta ole vielä maksettu. Maksoin sen kuitenkin etukäteen. Myös spa-osasto oli toisena päivänä kiinni, mikä on ilmeisen yleistä muiden kommenteista päätellen.

Plussat: Beautifully quiet and serene. Loved almost everything

Miinukset: No room service and limited times for food service but this is a minor minor thing. Could use a shower and bathroom on the roof by the pool....

Plussat: An oasis of calm in the middle of the city. The superb welcome.

Miinukset: Nothing

Plussat: We had a warm and friendly greeting on arrival from Nino the night porter which after a dreadful flight this was just what we needed alongside the minibar.

Miinukset: The barman very slow and not particularly attentive received no apology for keeping us waiting at a time when they were not busy

Plussat: Good location, the hotel is pretty small and a really nice base to tour round Palma

Miinukset: That we couldn’t stay longer

Plussat: All staff (and especially Juan!) Atmosphere Location Everything

Miinukset: Nothing

Plussat: This is a beautiful property in a great location. Quiet, beautifully decorated and a great staff. Splurge on dinner at Mark Fosh. One of the most amazing meals I've ever had.

Plussat: Peaceful and relaxing

Plussat: Awesome customer service. All rooms are unique, loved the hotel design, nice touch being greeted with welcome drink, excellent michelin star restaurant onsite. I highly recommend this hotel. To top it off, I accidentally left my diamond earrings...staff saved them for me.

Plussat: Marc Fosh, their Michelin starred restaurant was genuinely superb. I am a dyed in the wool carnivore but their Menu Naturel (vegetarian) was so truly outstanding that I am already looking forward to returning.

Miinukset: The Suite Privilege, one of their best rooms, suffers from a fair degree of restaurant noise every night and a great deal of it (until 05.00 in the morning) when they have a wedding. Yes, they did send up a bottle of wine and some Jamon by way of an apology, but €478 is a lot of money to pay for a sleepless night, albeit with some ham and wine thrown in. The location is not as central, nor as salubrious, as some of its obvious competitors.

Plussat: Everything !!!!

Miinukset: Nothing ......

Plussat: Initially we were concerned on arrival because our room was not ready however the receptionist immediately told us we were going to be upgraded to a Junior Suite complimentary and whilst that was being prepared we were given complimentary drinks at the pool bar. The staff were excellent, helpful and ensured we had a wonderful break. Will use the same hotel again if we return to the same area.

Plussat: Hotel is modern and spotless. We had half board and food was excellent. Pool area is nice and facilities in general very functional. Beach is only 200 meters from hotel gate. Service was also pleasent and especially Dominika worked hard to keep children and adults entertained.

Miinukset: It is surely not the most quitest part of Mallorca around the hotel and the beach is crowded by young party people. Did not bother us, but good to know, especially if planning to spend a peaceful beach holiday.

Plussat: Aamiainen oli todella monipuolinen ja erinomainen. Huone oli erittäin siisti ja kerroshenkilökunta samoin henkilökunta aamiaisella ystävällisiä. Uima-allasalue oli kiva ja todella siisti sekin.

Miinukset: Huoneemme sijaitsi 4. kerroksessa ja olimme maksaneet merinäköalasta. Näköala oli todellinen pettymys, sillä meren sijaan parvekkeen edessä oli alueen suosituin yökerho Megapark. Osa respan henkilökunnasta oli tylyjä.

Plussat: Ystävällinen ja hyvä asiakaspalvelu!

Plussat: The hotel is perfect. The truth is that the hotel is in the middle of a party location, but no matter, because within hotel resort there is a peaceful atmosphere.. The breakfast was remarkable as well as dinner. This was our honeymoon and we got a champagne and a cake for the gift. From now on we only go to Hipotels hotels.

Plussat: Everything was incredible. The service was great and l the facilities were impeccable

Plussat: Modern, clean and friendly. Easy to reach from the airport (15 mins). Excellent buffet.

Miinukset: Be aware you are only a few meters away from Ballermann. Otherwise great location, facilities and staff.

Plussat: The hotel is very modern, clean and new. Staff are very friendly. Great location to beautiful beach, bars and restaurants. Food in the hotel is very good I would recommend half board option well worth the money. Room very spacious with great balconies. Sister hotel on the same location and it’s possible to go between and see their entertainment and have a drink on their roof top bar with fab views.

Miinukset: I just found the pillows a little uncomfortable and my massage in the spa was also disappointing. Apart from that everything else was fab!

Plussat: Comfortable bed Nice pool view for the rooms that had it Very good breakfast and with a lot of options to meet everyone’s expectations

Miinukset: That the gym schedule started at 8 a.m and that was quite an inconvenience for those who wanted to go early

Plussat: Everything was perfect and exceeded our expectations. We only had breakfast at the hotel, which was great and a good value. We visited other 4 stars hotels in the area, and this was - by far - the best. New, modern, extremely stylish, elegant, super clean. Fitting name for the place. Overall, great hotel.

Miinukset: Area was just ok, across from a (famous) local drinking spot (never seen so many drunk teenagers in my life). View from the room was full on drinking spot, plus peekaboo sea. Every morning, we had full view of the employees sorting out recycling (aka beer bottles) at that place, plus a faint smell of garbage. So we did not spend any time on the balcony, but we only stayed in the room for sleep anyway.

Plussat: First of all the hotel which is fantastic. Is a microsystem which involves and roll you up with entertainment activities and sport facility such as the two outdoor swimming pools surrounded by sunbeds and umbrellas and palmas. Secondly the room which is a mini apartment (in terms of spaciousness, is airy, and super clean) complete with terrace. Third, the staff who is polite. Fourth, the food based on buffet with a lot of choices both at breakfast and dinner.

Plussat: The food was amaizing. Because we've been there twice, they upgraded our room into a better one! The staff is super nice and the service is very good. Everything is very clean! The next time we will be in Mallorca we will definitely go back to this hotel. Vanja

Plussat: Kaikki oli aivan luxsusta

Plussat: The location, very nice common areas, staff very friendly, nice breakfast, 100% reccomended

Miinukset: I like everything

Plussat: The hospitality is spotless

Plussat: The room big and clean, personal members were friendly

Miinukset: Price too high for location and services, it is third line a little far from beach, one should pay for safe extra money

Plussat: The food was delicious, the staff were friendly, the room and amenities were very clean.

Plussat: Absolutely great hotel. Our expectations were exceeded. Can only highly recommend this hotel.

Miinukset: My housband couldnt wear shorts and long arm shirt at dinner while some women looked like they were goingto the beach with singlet and shorts. We didnt like that - quite discriminating - and you also recommended a lokal restaurant 200 m up the Road instead. They didnt understand English and misunderstood everything we said. It wasnt the best way to spend our last day at Mallorca

Plussat: Hipotels is a great hotel...our accomodation was excellent and we spend our holidays in a very good mood. Many Thanks!

Plussat: Everything was perfect!

Plussat: The staff is just amazing and the variety of dishes from breakfast was outstanding. Plus, the junior suite sea view was incredible together with the heaven’s bar at 7th floor, highly recommend it. Rooms are very clean and spacious.

Miinukset: The neighborhood is not so pleasant, not family friendly, the night life promotes drinking youngsters however the proximity to highway is very convenient for people who are pivoting by car to remote beaches. Also the bathroom perks could of been better, they seemed a little cheap.

Plussat: Everything and the food is amazing !

Plussat: Henkilökunnan ystävällisyys, siisteys, ruoka, palvelut ja huone.

Miinukset: Ei niitä ollut

Plussat: Food,accommodation,facilties top class.Staff at all posts were courteous,polite,pleasant and eager to please.Nothing was too much trouble.Entertainment was provided for a few nights at Dinner time,7.00-9.00 pm.Service at mealtimes was impeccable.A wonderful hotel and a wonderful holiday .e

Miinukset: Nothing to dislike at all

Plussat: Everything about the hotel is very good! Good food, nice and helpful staff, nice rooms.

Miinukset: A lot of noise and drunk people on the streets

Plussat: Very nice and friendly staff. The minute you arrive you feel right at home. :). Perfect location, excellent food, personable and friendly service. Highly recommended it.

Plussat: This is a fantastic hotel, close to the airport, clean and with lovely staff. We went half board and the food for both breakfast and dinner was excellent.

Miinukset: The only downside is that the hotel is close to a couple of noisy bars and the sound did travel which was a shame. We’d still go back though. All in all an excellent hotel

Plussat: The hotel and staff are super nice, friendly and always willing to help. The location is great, just 50 meters to the beach. The room, outdoor and indoor pool are extremely clean. Breakfast is great.

Plussat: Staff attention to detail

Miinukset: Very little the hotel could do to improve

Plussat: Great Breakfast, great location, great staff! Thank you very much Hammad!

Miinukset: rooms not so big

Plussat: Sea view (a bit far, double rooms are in the back side of the building), breakfast and dinner (half-board worth the money), warm indoor swimming pool, quite central location, clean rooms.

Miinukset: Horrible neighborhood: noisy, 98% German drunk teenagers, 2% street sellers, between men-only bars and night clubs. Worst beach experience in years. Most of hotel guests are 40+. Weird check-in: you asked to provide same credit card you used for booking to pay taxes before you even get your keys. All public areas are smoking-friendly, so breakfast outside, laying by the pool and sitting at the balcony at any moment come with cigarette smell. Also loud music on balconies are quite normal, so don't expect enjoying sunset in silence. Pool towels only for €20 cash deposit, no bathrobes or slippers in the room (good luck with spa). No free water (tap water are not for drinking). Quality has nothing to do with the price.

Plussat: Good location. Near Beach

Miinukset: Not suitable for young people who want to drink.

Plussat: We loved the location, the cleanliness, the staff and the rooms were amazing!

Miinukset: There wasn’t anything that I disliked!

Plussat: Very nice hotel, amazing service and very kind staff

Plussat: Todella viihtyisä ja hyvätasoinen hotelli.

Miinukset: Tällä kertaa ei ole mistään valittamista

Plussat: The location was good everything was clean and functional.

Miinukset: Being able to see the person showering in the bedroom

Plussat: Staff is amazing! Super friendly and professional.

Miinukset: -

Plussat: Kiva henkilökunta. Yläkerran allasalue kiva. Siistit huoneet.

Miinukset: Aamuyöstä herättiin vesiputkien ääniin.

Plussat: always a good breakfast although this year's egg maker was a bit slow. Great choices of everything though.

Miinukset: This year the staff seemed slower, also when having a drink on the terrace the tables were always wet with the ice in the glasses but we had to ask for them to be wiped and beer mats. Also, last year we could have our evening meal outside but this year we had to eat inside the restaurant, which was a bit dull.

Plussat: Pool area at top of hotel Bar area at front of hotel Position overlooking bay Excellent staff

Miinukset: Small bedroom Lack of wardrobe space

Plussat: Beautiful pool terrace, great clean room, and amazing breakfast spread

Plussat: Everything was amazing. Looked at the other locations, using the bicycle: this hotel is placed at the best possible place!

Plussat: The hotel staff is very friendly. The property is directly across from a quieter beach.

Miinukset: The rooms are a bit small.

Miinukset: We enjoyed everything, location, room, food.

Plussat: Location , architectural interior style , bed , rooftop bar I’m a trained interior designer so I always love to stay in hotels that are beautifully designed , this didn’t disappoint . Stunning !

Miinukset: Nespresso machine model in room didn’t work No on/ off button . I tried to turn it to find it , ( in its dark cubby hole ), water everywhere , so I had big clear up job on my hands Adding pictures to this review also problematic, you can’t delete the ones with wrong orientation !

Plussat: Fantastic location. Beautifully designed hotel.

Miinukset: Our room was slightly small. This was just bad luck as I’m sure the other rooms are perfect. There was no umbrella shade on the sun beds.

Plussat: hotel is superb, location, staff and facilities

Miinukset: we stayed in the junior sweet this time. Unfortunately although the views are stunning the noise from the square is too much. Woken at 0400 most days. The room has little sound proofing. other / more affordable rooms are better

Plussat: The staff, the comfy beds, the location, the design, interior courtyard, the rooftop deck was amazing! Everything was perfection!

Miinukset: Nothing - pure heaven!8

Plussat: Beautiful hotel in a gorgeous part of the old town of Palma. The roof terrace is wonderful with stunning views over the basilica. Room was extremely comfortable. Everywhere is understatedly elegant. Restaurant is amazing - we had a wonderful dinner there one evening. The tasting menu was particularly beautiful. Breakfasts are very good. Great cocktails at the bar. Just loved it.

Miinukset: A tiny gym in the basement which wasn’t very welcoming or well stocked. Clearly it’s not a priority for the hotel, which is fine.

Plussat: Beautiful hotel, in very central location with great staff and service. Could not fault it.

Plussat: Everything was just perfect - with small special touches and amazing staff.

Miinukset: Liked everything

Plussat: The staff were all fantastic - We were very well looked after

Plussat: Staff were amazing - attention to detail, advice on places to go, booking restaurants, service at the hotel was world class

Miinukset: Our room looked on to an internal courtyard - would have liked a view...

Plussat: We enjoyed the Breakfast buffet - the Property was very clean and staff helpful.

Plussat: + fantastic food + TOP location + rooms were very clean and spacious (even standard rooms) + wasn’t very crowded, although the hotel was fully booked + staff in the restaurant, bar and the pool were great + parking service was cool (like a valet, but they park on nearby streets) + cool atmosphere in the Sunset bar, nicely decorated, good music and drinks, comfortable couches and chairs + delicious food in the Marea restaurant right in the hotel - great place for a lunch, they also offer a 25% discount, if you’re staying in the hotel

Miinukset: - common areas (windows in the corridor, mirrors in the elevator) were extremely dirty, definitely not up to a standard of a 5* hotel. We tried communicating it to the reception as a feedback, but the receptionist got very defensive, as if we were accusing her personally - staff in the reception did not make me feel welcome. It felt like they didn’t take any responsibility to what was happening in the hotel. Forced smiles which faded away as soon as you turned away (even sooner).

Plussat: location and pool

Miinukset: gym we asked for joint rooms and we were separate from our kids. 6th and 2 nd floor.

Plussat: Hyvä sijainti lähellä erinomaista rantaa. Huoneet siistit.

Miinukset: Toiminta ravintoloissa ei ollut järjestelmällistä.

Plussat: Everything was perfect all over.

Miinukset: Nothing

Plussat: location, hotel, pool etc great

Miinukset: the bathrooms in the rooms don't have doors on which is really not very discrete - instead there is just a glass door for the toilet. Everything about this hotel is BRILLIANT but we wouldn't stay again just because of the bathrooms in the rooms

Plussat: Loistava palvelu!

Plussat: Breakfast buffet is good. Rooms are great, beds comfy. Pool area sufficient, lots of chairs and great service. Location top class. Just turn left when you exit to the beach for all the best restaurants. Rooms do feel overpriced but offset by very reasonable drinks and food menu

Miinukset: Pool is quite small but sufficient. Rooms feel overpriced

Plussat: Great location, see view room was amazing, loved waking up to the beautiful view, white colours and a very clean room. The hotel offers a lot of extras, we never laid by the pool empty handed, the staff brings around cocktails, water, ice creams constantly. The seafood buffet was great! Entertainment program is fantastic, we enjoyed daily aqua activities and live music at the sunset bar.

Miinukset: Was unexpectedly charged extra for a child, no one to meet at the door and help out of the taxi, had to climb the stairs with luggage by ourselves.

Plussat: We upgraded our room to take advantage of the rooftop infinity pool and inclusive drinks. This was lovely as it never got too busy. There were always enough sunbeds for people to lay on. The pool never got too busy. Sitting up there one of the highlights of the trip as it was so peaceful. - Great breakfast options - Great dinner options - Rooms were really a good size. Were never on top of each other - Stayed on 6th floor so had a really good view of the sea - Staff friendly

Miinukset: - Rooms could do with a bit more colour and made to feel a bit more homely - Had a pleasant stay but think overall was a bit too expensive for what it is. - It is a substantially big resort so I understand the buffet style lay out for dinner but could be a bit chaotic at times. When spending 400+ per night, I'd probably prefer a more served dining experience. Had to get up a number of times to order water from staff.

Plussat: It was very close to the airport. Very clean and modern! Everyone was very friendly and food was lovely

Miinukset: The floor around the pool was too hot to walk on. Needed shoes. Also the black arm rests on the sunbeds around the pool were too hot to put ur arms on.

Plussat: Sijainti oli L-O-I-S-T-A-V-A, ainakin meidän mielestämme, sillä tahdoimme lomaltamme lähinnä rentoilua rannalla ja rantahan olikin aivan ääressä. Poikkesimme muutamaan otteeseen myöskin Palman kaupungissa, joka sekin oli lähellä (bussit nro 15 ja 25 kulkivat aivan hotellin takaa, suosittelen muuten bussia nro 25, se on nopeampi ja kun ajaa päätepysäkille saakka, onkin jo aivan Mallorcan katedraalin vierellä. Lentokentälle on myöskin lyhyt matka, bussi nro 21 kuljettaa nopeasti lentokentältä hotellille ja toisinpäin (pysäkki on Pillari kun tullaan lentokentältä, pysäkkien nimet pyörivät bussissa). Aamiainen oli erinomaisen kattava, varmastikin jokaiseen makuun löytyy jotain, ekstramaininta vastapuristetusta appelsiinimehusta. Hotelli oli todella siisti ja huoneestamme oli mielettömän hienot näkymät merelle (panoramanäköala, suosittelen lämpimästi). Rauhallinen hotelli, ei kuulunut mitään meteliä, ainakaan merenpuoleiseen huoneeseemme, en sitten tiedä mikä tilanne toisella puolella hotellia.

Miinukset: Hissin ulkopuolella olevat nappulat eivät oikein aina tahtoneet totella. Jotenkin hirmuisen saksalaispainotteinen hotelli, ehkä liikaakin. Tarjolla oli saksalaisia iltapäivälehtiä + TV:ssä hurja määrä saksalaisia kanavia. "Hieman" kansainvälisempikin olisi voinut olla. Henkilökunta oli muuten mukavaa, mutta receptionissa oli meitä vastassa erittäin töykeäkäytöksinen ja alentuva Nicola. En tiedä mistä käytöksensä sitten johtui, ehkä siitä ettemme olleet saksalaisia....? En ole ikinä aiemmin törmännyt noin ikävästi käyttäytyvään vastaanottovirkailijaan. Mm. saapuessamme huoneemme ei vielä ollut valmis ja Nicola lupasi soitella kun huone olisi valmis. Soittoa ei milloinkaan kuulunut ja kun sitten vähän ajan kuluttua kysyin toiselta, ihanalta, virkailijalta että sattuisiko huoneemme jo olla valmiina, hän vastasi että on ollut jo kauan. Nicola vain tuijotti vieressä alentuva virne kasvoillaan. Ja tämä vain yksi esimerkki tuosta töykeäkäytöksisestä virkailijasta. Mutta älkää ihmeessä yhden vastaanottovirkailijan vuoksi jättäkö tätä hotellia varaamatta, suosittelen sitä lämpimästi hänestä huolimatta, enemmän on hotellissa plussia kuin miinuksia, mutta mainitsin nyt kuitenkin kaiken mitä mieleen tuli. :)

Plussat: Great location, quite place, hotel is not to big that’s great

Miinukset: empty and cold room, just bed and white walls, looks like it's not finished .. uncomfortable bed, no cloaks and slippers ..

Plussat: Place, restaurant, pool, staff, price.

Miinukset: Nothing

Plussat: Clean, modern, close to beach. Rooftop bar was nice.

Miinukset: Cleaners noisy in other rooms early in the morning.

Plussat: Amazing location, on the main promenade, 10 meters away from the beach. Very friendly and helpfull staff, rooftop bar with amazing view. Very good breakfast with poolside seating. Hotel is very well maintained and clean. If i come back to Mallorca i would choose this hotel again.

Miinukset: Rooms are a bit small but good enough for short stay.

Plussat: The location was fantastic, we had a beautiful room on the 5th floor with a gorgeous sea view. The roof top terrace is amazing. Hotel entertainment was also great, especially the Spanish dancing one of the nights on the rooftop terrace. Beautiful breakfast also and very friendly staff in the restaurant and bar.

Miinukset: The toiletries could have been better and included conditioner. Such a minor thing, overall an excellent hotel. If the bar on the rooftop terrace was open every day it would have been nice. Our first few days, at the end of July must have been quieter as in the mornings there was no issue getting chairs by the pool and no one held chairs by putting towels on them. Something should be done to prevent people putting towels on chairs to hold them.

Plussat: Very clean. Rooms had comfortable beds and lovely bathroom. Good tv channels. Nice pool and opposite lovely beach. Excellent range of drinks and cocktails. Amazing breakfast! Caters well for dietary needs.

Miinukset: Sun beds made of black metal which meant they got uncomfortably hot. Lack of tea and coffee facilities in room.

Miinukset: Unconfortable bed and very small room, really hard to store two bags.

Plussat: Respa oli erinomainen, aamiainen loistava. Kattoterassi upea ja henkilökunta oli erittäin ystävällinen.

Miinukset: Enemmän esim. vaikka lehtiä englanniksi (kaikki scandinaavian asiakkaat lukevat) nyt painotettu enemmikseen Saksalaisille asiakkaille viihdepuolta.

Plussat: The service and waiters in the restaurant were one of the highlights. We had a sea view room and it was worth to pay a bit extra for it. Quiet and really nice small hotel perfectly located.

Miinukset: The bed and pillows are horribly uncomfortable! The bathroom could be an issue if you are a newly in love couple. Glass doors and a stereo sound.

Plussat: Comfortable clean room, nice seaview. Good bed and pillow. Good breakfast, especially the fresh pressed orange juice! Desserts at the dinner.

Miinukset: I don’t like open bathrooms - a new trend in the hotels: bathroom without door... Average dinner: not original “paella”, thin slices of fish, squid or mussels only once in a week. Missed the mallorquin specialities. Loud young people by the pool /not “adults”.../.

Plussat: We had a wonderful one week long vacation at Bahia de Palma. The place is beautiful, comfortable and clean, the sea is cristal clean and just a few steps from the building. They have a fantastic, but really fantastic breakfast and one night we tried the buffet dinner and even that one was very varied and fresh. We loved our stay especially thanks for the stuff, who do a really amasing job. From Julia the cleaning lady, Pedro the bellboy and Maria the barista at the rooftop bar. Kindness and always smiling. To summerize, it was one of our most memorable and perfect vacation ever!

Miinukset: I had only few bad things to point out. The separate materass beds for me are very unconfortable, especially when you are traveling with your love... And I don't know why the rooftop bar is closing so early at 17:30, while the view of the sunset could be the best part of the day from there.

Plussat: Siisti huone ja hieno näkymä merelle parvekkeelta. Sijainti oli hyvä, ranta lähellä, hyvät uima-altaat (katolla ja pihalla). Kuntosali kohtuullisen hyvä. Kaikki paikat hotellissa oikein siistejä. Aamiainen oli hyvä.

Miinukset: Huone melko pieni hintaan nähden, suihkukoppi laitettu huoneeseen erillisenä josta vuosi aina vettä lattialle. Illallinen kuului huoneen korkeaan hintaan, mutta ei vastannut kaikinosin odotuksia mm. ruokajuomat piti maksaa erikseen eikä edes vesi kuulunut siihen.

Plussat: Very comfortable rooms, clean everywhere, extremeley friendly and helpful staff, superb evening buffet with great selection that changes every day - food is sustainably sourced, great pool facilities including roof top pool area. Location is great: quiet, yet only 15 minutes walk to the party area. Bus right outside hotel goes in 15 min to Palma city centre.

Miinukset: Roof top pool closes at 6pm - why? Considering the price of soft drinks ordered in the pool area, there should be “actual” Fanta / Coca Cola available rather than the cheaper alternatives.

Plussat: Service, Stuff, Food, Beach access

Miinukset: Rooms are little bit small

Miinukset: Coffee

Plussat: Great location. Lovely pool & great touches like free cava in the afternoon etc.

Miinukset: Staff were very rude.

Plussat: First floor bedrooms have access to private jauquzi, all inclusive food was amazing so much to choose from. Rooftop pool was so nice

Plussat: Good location with a nice view of the sea

Miinukset: Air con temperature could be a little colder in the room. Lowest setting is 18 degrees which reception area is colder

Plussat: Gorgeous view. Paid a little extra at arrival to upgrade to a better room

Miinukset: I wish the top pool offered food for purchase and stayed open later

Plussat: There is a lot to like about this hotel. It is right next to the beach and is very clean and decorated with very calming blue and white colours. I felt very relaxed from the moment i arrived until when i left. The food at the hotel is excellent and was very impressed they served lobster a few times. The coffee in the mornings is very nice and better than other hotels i have stayed in the area. The fitness classes were excellent and of a high standard - we did both the yoga class and the jumping one and were impressed with the fitness team and their professionalism. The entrainment was also rather good too and loved the acrobat perfomance by the pool during the day. This is the second time i have stayed at this hotel and def will consider coming back.

Miinukset: The room was very small and didn't have much wardrobe space - but they do have bigger rooms if you are prepared to pay more. One thing i didn't understand is why the roof pool area has to close so early - it would be wonderful to be able to stay up there into the early evening drinking co. Also the hydro pools are cold - would be nicer if they were hot.

Plussat: We had the great chance to be welcomed of a very friendly receptionist that offered us the opportunity to upgrade the first room we got - of course we paid for that but it was a chance. No matter that we have chosen superior room we were distributed on the first floor with sea view, but you can imagine what the noise from the street would be. She offered us the next day to move to the fifth floor and that's where the things were great. Throughout our stay she was excellent and we felt good. Even when we asked her about late check out, she assured us that it was possible, but unfortunately the next day she was not in the shift, and her colleague cut us off without even bothering to crawl in the computer is there an opportunity or not? So, overall, we are greatly pleased, but because we have come to an incredible professional. Our impression is that the others from the staff were not so friendly and willing to help.

Miinukset: The staff and the regimen of cleaning of the rooms

Plussat: Staff were ultra friendly and eager to please

Miinukset: Slightly away from the centra of Palma but my wife is a golfer so perfect for her

Plussat: Staff are amazing ! Andres , the best waiter ! Angel the concierge gave us the best recommendations

Plussat: This hotel was perfect for us. I was traveling with my mother and daughter (2 y/o). The staff could not have been more hands on and friendly. The rooms are very modern and comfortable. We loved the pool and kids club (anyone welcome, but only 3+ year olds can be left in their care). Breakfast was fabulous. The view from the terrace is second to none. We will be back!

Miinukset: The kids food menu was fairly limited and also pretty expensive, especially when trying to feed a two year old who only really wants a tiny portion. In general we found that most people eat in Palma in the evenings, although this was hard for us with my daughter. Palma and the beaches are c15 min taxi away. There is no in-house baby sitting service but an external provider can be used (min three hours - €65). We didn’t use them in the end but they appeared professional and reliable.

Plussat: Absolutely everything

Miinukset: Absolutely nothing to dislike

Plussat: Stunning building, very polite and helpful staff and an amazing breakfast. Superb room.

Miinukset: They are building new units around the hotel which detract from the location and it is not great to stay next to a building site. The tiles on the terraces burnt our feet!!

Plussat: The standard of the room was exceptional. Pristine. No scuffs or scrapes that you usually find in a hotel.

Miinukset: Liked everything

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Plussat: Great location with fabulous views over Palma. The rooms and lovely and clean and the staff attentive and helpful

Miinukset: The pool was very busy and there is not a lot of shaded area around the pool. It would benefit from some sort of cover in areas

Plussat: The staff, the property.... everything!!

Plussat: great time

Miinukset: nothing

Plussat: The hotel was beautifully kept, the staff couldn’t do enough for you and the food was 5*

Miinukset: Location, is a bit of a German stag/ hen do area. However the hotel is set back enjoy that you are not directly involved

Plussat: Overall very nice hotel in terms of infrastructure and style. Modern and pretty large rooms. Very good breakfast buffet with lots of choices. Nice "underground" gym and spa (we loved the beauty treatments we got there). The swimming pool is not huge but absolutely fine, normally quite full but we always found 2 sunbeds, and the beach boy was very helpful moving them around if needed, bringing us an umbrella when we asked, etc.

Miinukset: The only two complaints I have are about the bathroom and some of the staff respectively. In our room, the toilet was separate from the shower and only had a glass door which cannot be fully closed - so not the best if one is looking for some privacy. The shower is large and very nice (again, surrounded by glass walls), but the main issue is that the sink is separate from both the toilet and the shower, and is right next to the bed. So e.g. it's almost impossible to brush one's teeth while the other person is sleeping without waking them up. I asked for a room with a "normal" bathroom, they told me there are some but they were booked out during our stay. About the reception staff: some of them were very helpful and professional, some not so much. E.g. the gentleman who welcomed me at check-in hardly smiled and explained things to me (where/when is breakfast, how to find the spa, other services) only very fast and in a rather "unmotivated" way.

Plussat: The rooftop view;

Miinukset: I did not enjoy having to wait for an hour to find my reservation through booking.com; I did not enjoy entering the room for the first time and this room was not clean; I did not enjoy having to change rooms for the second time because the air conditioning did not work; I did not like the two single beds rather than a double bed; and mainly, I did not like the reception service, there is a Japanese tepan on the roof that we need to schedule for dinner, I called on the Wednesday (17) requesting a reservation at 8pm but they told me that they would have to confirm my availability and call me back to warn you, Well, they did not call, but I called again after returning from the city tour, called around 5:00 or 6:00 PM and confirmed that they would have a schedule at 7:00 PM, I was hungry but I decided to wait in the room. On arriving at the roof (at 18:50 p.m.) I was rudely informed that my schedule was only at 7:00 PM, I waited for my schedule, at 7:00 p.m. other people were attended to before me and in disgust I was informed by another official that my schedule it was 8:00 PM At this point I left the cover and forgot my sunglasses (i have pics to comprove time anda location), there were few people in the restaurant, I was sure they would locate but they did not locate, there were 3 more days talking to a thousand people who said the same, "I'll check and return" but nobody did . I lost my patience, my quiet, my sunglasses and they the client, I will never stay in any hotel of the network Iberostar again.

Plussat: Breakfast buffet was great

Miinukset: Lucnh buffet wasn't great, dinner ok

Plussat: We were unexpectedly upgraded to a BEAUTIFUL suite with a great view and more space. We felt like the luckiest people in all of Majorca! The breakfast was outstanding and the pool area was comfortable and service consistent. Thank you again, Iberostar!!

Plussat: Only the coffee quality needs improvement, everything else is perfect. Might be the Katagi restaurant from roroftop can help, they have excellent coffee. Most comfortable bed ever I have slept in. EVerything is perfect. Management needs to support lady receptionist positions, since the male luggage carrier does not want to do, what the female superior request :-( Macho vs Female.

Miinukset: Only the coffee see above.

Plussat: Very much service oriented hotel, each wish was full filled. Big room (soundproofed) and the breakfast was great.

Miinukset: The room service menu past might night could have a bit bigger food selection. Also local phone calls should be free of charge.

Plussat: Noin vuoden ikäinen, sopivan kokoinen, kansainvälinen hotelli. Valoisa huone, jossa merinäköala ja mikä Mallorcalla harvinaista, erinomainen ääneneritys. Iso hyvä sänky, toimiva wifi, riittävästi pistorasioita. Kellarissa pyörävarasto lukitusvaijereineen. Vaatteiden kuivatusteline sisällä ja ulkona. Iso, käännettävä tv. Hyvä aamiais- & illallisbuffet, aika suolaista tosin. Tilava ja normaalia paremmin varusteltu hotellikuntosali. Hyvä palvelu kaiken kaikkiaan. - Lähietäisyydellä baareja ja ruokakauppoja.

Miinukset: Kylpyhuone oli seinäkkeellä erotettu makuuhuoneesta, mikä toi kosteutta huoneeseen ja houkutti itikoita, vaikka korkealla oltiinkin. Häiritsee tosin vain, mikäli itikoista kokee haittaa. Huonoa se, että lämmitys-/ilmastointilaite oli talviasennossa, eikä huonetta saanut yöksi riittävästi viilennettyä. - Siivoajia näytti olevan liian vähän työmäärään nähden. Heillä näytti olevan todella kiireistä.

Plussat: Comfy beds, lovely rooms. The hotel was plastic free. Good selection at breakfast

Miinukset: Star Prestige wasn't worth the extra. Not enough shade/umbrellas on roof top solarium, so you either had to stand in the shade or burn unless you were lucky enough to bag a brolly. Inconsistent levels of service. Also in an area loved by drunk German teenagers. Not a 5* resort.

Plussat: The hotel itself was very new with modern fittings and architecture. The staff were amazingly friendly and helpful. The pool area was excellent with a good bar service throughout the day. The room was amazing with probably the best shower I've ever used. I highly recommend this hotel.

Miinukset: The only thing that is a drawback is the location which can't really be helped. The hotel is a short work to beach with a strip of bars and restaurants which is basically inundated with German groups on a drinking session. Ideal if the intent of your trip is for that but not if you're looking for a romantic dinner on the beach. Having said this, Palma is only a 15-20min taxi ride away and it has loads of fantastic restaurants.

Plussat: The Breakfast was really good. The pool was also nice with good view of the ocean

Miinukset: Everything was charged extra (including the safe).

Plussat: Amazing staff. Really looked after us nothing was any trouble. Had a late night flight and allows us a late check no problem. The food available was first class and so was service from the staff.

Plussat: Excellent hotel, very clean, friendly staff, very comfortable beds, and great food with a great selection. We did the half board option and were very impressed with the quality. Good value. The staff had little extras for the kids which were well received

Miinukset: The location is great that it’s right on a popular beach, but the crowd the beach attracts isn’t really family friendly. Next time we would stay on the less “party” northern side. Also as we were between seasons, the indoor pool wasn’t heated and too cold to swim in. It was one of the main reasons we booked this hotel so a little disappointed there

Miinukset: The food, I didn't like the dinner buffet.

Plussat: - Personnel is very courteous and always tries to find a solution for a problem in minutes - Dinner buffet ist very good in quality with lots of choice - Lovely welcome / dinner at night at arrival (1am) and prepared small breakfast at checkout (4 am)

Miinukset: - Spa was not open (only in winter), Sauna could have been used on request, but no lounger to relax afterwards, because area was closed - Breakfast is rather limited in choice and quality (examples for what we missed: fresh orange and other juices, better coffee, extended front cooking with more than fried egg e. g. fresh made pancakes with cholocolate sauce, look for examples at other hotels like Iberostar) - Rooms are rather old fashioned, especially bathroom - heater was not working anymore even if it was cold

Plussat: It’s an excellent hotel with extremely friendly staff.And the room decoration was perfect and exceeded my expectations!The sea view was fantastic and sunshine was wonderful! I will come back!

Miinukset: Nothing!Everything is perfect.

Plussat: Amazingly professional and courteous staff, fantastic cuisine and service !

Plussat: Nothing

Miinukset: The hotel is next to the largest disco in Palma. Lots of dead drunk germans making primal sounds. The breakfast was cold. Terrible stay!

Plussat: Breakfast was incredible so much choice Location is literally next to beach Pools offered good fun for children indoor and outdoor Sauna was amazing Room was great size Very spacious hotel

Miinukset: No Aircon until may

Plussat: Clean and location was at the beach. Good place for yiung adulta to get drunk. Not much for families.

Miinukset: Tried to make us pay for things twice. Accused us of stealing towels while we brought thse back as promished.

Plussat: * Close to the beach * Sea views * Friendly, helpful staff * Clean rooms * Fantastic breakfast buffet * Good dinner buffet * Good for families

Plussat: Pool area, close to golf, beds big and comfortable, nice restautants, good fitness room, anything around golfing perfect

Miinukset: Sanitary installations partly old like even in a suite the toilets are not separated from the bathroom, we had to argue to get a room we booked but still never had sun on the balcony

Plussat: The staff are extremely helpful and friendly. The amenities are very good.

Miinukset: The pancakes at the breakfast are not made on spot - in fact these are frozen pancakes which sometimes were just defrosted and still fridge cold. The manicure and pedicure services at the spa were not of the quality expected.

Plussat: Staff were really friendly and helpful.

Plussat: The hilly, quiet location overlooking the golf course is lovely. The pool area is really nice and the tennis courts and gym were great. Golf course lovely. Terraces, spa etc very nice. Big balconies. Staff were very good. 5 minutes from Palma by car.

Miinukset: Rooms need updating a bit and the food choices were just average and expensive. Outside is 5 star, inside is nice but could do with some..... rejuvenation! No other restaurants or bars in the area so you need to go elsewhere by car/taxi.

Plussat: Quiet location, in beautiful setting.

Plussat: Staff were really friendly, food was good, very well maintained property and super clean, we had a great time, the kids loved the family pool.

Plussat: Great location, nice pool area, convenient parking

Miinukset: Restaurant choices too limited

Plussat: super attentive staff. on site parking. grounds and facilities

Miinukset: the food that my wife ordered was inedible due to over salting. we suffered from noise made by children in the corridor at 6am

Plussat: This place was just awesome! I really liked the stuff and the area of the hotel. Pool was very clean and nice! Stuff very helpful! Very good breakfast! And Very quiet place, You can sleep so good.

Miinukset: Only thing, they could have a shuttle to the city once in the morning and back in the evening, so that people could go to town. Although the taxis are also available in 5 min.

Plussat: Prime location Beautiful views Spacious room

Miinukset: Unfriendly staff Just two (and very small) elevators Poor breakfast Mediocre room service In general, having stayed at several 5* hotels worldwide I am surprised to see that this place boasts the five stars. Not even close to Marriot, etc hotels.

Plussat: Everything was perfect

Miinukset: Absolutely nothing, it was perfect in every way and will be booking again for definite

Plussat: Very nice 5-star hotel on the beach. Great locality. Great and friendly staff. Very tasty breakfast and food in hotel rest. Especially thanks to Vannesa, Czech girl Katerina, Monica and other staff. All of them are 100% professionals. Jiri + Renata, #206

Plussat: Very close to the beach! Walk out of the hotel, and it’s just across the street. There are three restaurants affiliated with the hotel. In close proximity to grocery and other restaurants and very close to the airport. 12 min cab ride cost about 20 euro. There is a bus you can take, but it didn’t work well with our flight time. The bus wasn’t running early enough. You can also take the local bus into town for 1.5 euro. Super convenient. The pool wasn’t as nice as other hotels we looked at. Breakfast was included in our stay, however this wasn’t our original booking that included half board. But our original hotel, HM Tropical, didn’t have a room for us when we showed up! Salt hotel accommodated is at the last minute due to HM Tropical fail, and we immediately realized that staff and accommodations and the way they treat you make a 5 star hotel, not the pool.

Miinukset: Pool could be updated. High priced compared to other hotels.

Plussat: Aamupala on erinomainen , palvelu tosi hyvä

Plussat: Cleaning lady is very nice. Breakfast is very good. All is perfect!

Plussat: The staff was amazing and the breakfast buffet was as close to American style as you can get being in Europe.

Miinukset: The pool was a bit small and for the price per night, you'd think the beach umbrellas would be included. At €50 a day, I highly suggest you purchase a cheap umbrella or 2 at one of the shops. I think it's a bit pricey overall.

Plussat: Location, breakfast, swimming pool, proximity to the beach, the restaurant. Quite quiet despite facing the main road close to the beach

Miinukset: Small room for a 5 stars hotel, lateral see view towards to Mc Donald’s

Plussat: Fantastic place. Clean. Good facilities and nice food

Miinukset: Nothing

Plussat: Disappointing service from the front desk

Miinukset: The staff were incredibly unhelpful, rude and made my stay very uncomfortable.

Plussat: It was our second stay in this hotel. The hotel has a good location, only 3 min walk from the beach, a lot of restaurants around. We really liked El Patio. We had a good choice of food at breakfasts and dinners. Our room was very clean, cool and good located. Excellent WiFi. They have nice shows in the evenings

Miinukset: We had arrived at 10am but had to wait to check in till 4pm Some members of the staff at the reception are not professional. A double bed was requested in the booking and I repeated my request personally to the receptionist at our arrival, but we`ve got a room with 2 single beds after all. We were extremely tired after a morning flight but had to deal with all this mess Morning coffee was not good , orange freshly squeezed juice was mixed with water I found a gym room very small, too hot . There is a lack of equipment needed for a basic workout (not enough dumbells ) The sunbed`s situation around the pool area is ridiculous! People came there in the early morning and place the towels on the sunbeds. As a result, when you go there around 10 am you have no chance to get a sunbed because a half of them are "booked" with the towels during the day. Paid safe in the room

Plussat: Pretty good location, not 1st line but not 3rd, so you don't see and hear marching german kids. Last year we visited Pamplona that is next street and we loved it more. Perfect for those who want silent location but close to Megapark, Arenal and other wurst&bier lovers. We had a room on 2nd fllor that was just right to entrance and covered with palm, so looking at reviews of those who had room heading to pool we got lucky :) Bus for 1.5E to Palma within 15-20 min is very convenient, if you want to see TRASH, just come along beach on 2nd line to Arenal and see locations like in Escobar movie with spanish fawellas.

Miinukset: 1. Very poor breakfast, everything is the same except for several days with canned salmon, breakfast is german-oriented. 2. Coffee is disgousting, the only way to get a bit natural coffee is americano and manually add some milk, don't even try to get cappuchino or something like that - you will pour it off instantly. About milk... it's solely soya, without gluten etc, no natural cow milk that is normal in other countries. I do not understand why it's so hard to offer normal coffee beans. Also you could include cheap wine for each day per room, anyway it cost cents in supermarket. 3. No soundproofing at all, you can hear everything in coridor and nearby rooms. Bathroom also has sliding door which is unacceptable I think. 4. Housekeeping comes very late and unpredictable, if you do not let them enter - dirty bed until manana... 5. Our rooms had constant leak at shower so about a litre of water was all over the floor after each bath. Fridge was not working initially, so there was no place to store jamon, after complaint it got repaired. 6. Safe for a fee? :) Don't make me laugh.

Plussat: The staff are nice and polite and the room is comfortable. Big variety for breakfast.

Miinukset: The location is very touristic so can be good for some people but if you are like me expecting to be in a more “nature” place this is not the place to be, and there is a very bad smell in the restaurant that was making us feel nauseous. Last thing is that they charge more for double bed but they actually don’t have double bed, they’re all twins.

Plussat: All of the staff were so lovely and helpful, the food was excellent and we liked that there were so many activities/ entertainment to enjoy

Miinukset: The only thing that bothered us was the amount of smoke during the entertainment as we found wherever we moved someone else was smoking and it could also be bothersome around the pool

Plussat: I have stayed at this hotel a few times myself and booked this time for my parents (Mums 75th birthday treat) and they loved it. It's clean, comfortable, staff are great, food is great, location is great. What more can I say, recommended

Miinukset: Nothing

Plussat: Although we usually like adult only resorts this one wasn’t that bad (kid wise). This was our second stay in Mallorca and second at an iberostar. We moved from a different hotel for this particular trip because the facilities were terrible. But iberostar swooped in and saved our trip! Live music by the pool, always good choices for the buffet & drinks on drinks! Always super clean!!!!

Plussat: All inclusive oli hyvä ja ruoka vaihtui joka aterialle. Kovin kaksista kontrollia ei ollut siitä kuka ruokatilaan tuli ja meni sekä hotellin suuri koko teki sen että oli aika lailla porukkaa, ei tosin mitään isoja jonoja syntynyt.

Miinukset: Jos hotellin sivuilla sanotaan että illalliselle pitää pukeutua miesten pitkiin housuihin ja silti porukka hiihtelee shortseissa ja läpäreissä sisään niin ei se ainakaan nosta hotellin statusta siihen mitä esittävät www-sivuillaan. Suuri hotelli ja paljon väkeä, mutta tilat väkimäärän mukaiset.

Plussat: Professional hotel team. Differenciated pricing policy will serve everyone needs. Rooms are neat and cozy. Cleaning is performed every day in convenient time and carefully. Good cuisune with diverse and delicious courses - meat, fish, sea food, vegetables and fruits (what is not easy for a huge hotel). Excelant animation team (speaking different languages) - two adults and two kids (16 and 11) were not bored at all. :)

Miinukset: All drink including clean whater for dinner are for extra fee, what is slightly inconvenient but bearable.

Plussat: The food & staff were great, very pleasant and helpful.

Miinukset: Beds & pillows were sub-standard

Plussat: Ruoka sekä aamiaisella että päivällisellä oli erinomaista.

Plussat: Animacion team are brilliant & Hotel very clean

Plussat: Everything!

Miinukset: Nothing!