Mallorca hotellia

Miinukset: We booked a superior room but 2 weeks before when the hotel emailed me to ask about requirements, I asked for a room NOT on the top floor. when we arrived we got a room on the top floor and we where told superior rooms all on top floor. I was annoyed because why did they not follow this up after the email . We ended up in a standard room on the 1st floor. They did credit us the difference but that was not the point.

Plussat: Very courteous staff

Plussat: Loved the rooftop bar.

Miinukset: Unable to get a cup of coffee on the rooftop in the mornings

Plussat: Huoneiden sisustus oli todella tyylikäs. En osannut odottaa parveketta, joten vaikka olikin todella pieni, se oli positiivinen yllätys. Henkilökunta oli ystävällistä ja ammattitaitoista. Spa oli miellyttävä.

Miinukset: Olisi ollut ihanaa, jos kattoterassin baari olisi ollut auki. Ilma ei paikallisten mielestä varmaan ollut riittävän hyvä, suomalainen olisi mielellään nauttinut juomia upealla kattoterassilla merta katsellen.

Plussat: Very friendly and welcoming staff

Miinukset: Needs 2 lifts

Plussat: Erittäin ystävällinen palvelu ja erinomainen aamiainen jossa paljon vaihtoehtoja.

Miinukset: Kuntosali voisi olla monipuolisempi.

Miinukset: Everything the stuff brilliant the hotel outstanding brilliant holiday many thanks and well done....

Plussat: Faboulus staff. Clean room.

Plussat: Oikeastaan pidin kaikesta. Hotelli on melko uusi, oikein siisti ja moderni. Meillä oli huone ylimmässä kerroksessa, mahtava näkymä. Parveke olisi vielä ollut huipennus, mutta saipa sen kuohuvan nautiskella upeilla näkymillä varustetulla kattoterassillakin :). Aamiainen oli oikein hyvä - ei turhaa, mutta kaikki laadukasta ja mietittyä! Samoin alakerran Mura-ravintolan lounasmenu - sille iso suositus! Hinta-laatusuhde erinomainen. Helppo palata!

Miinukset: Ainoa, missä olisi ollut vielä toivomista, oli kattoterassin ruokapuolen palvelu. Kenties vielä alkukankeutta (?). Aterioimme siellä kahtena iltana ja molempina saimme kaipailla tilaustemme perään. Tuntuivat unohtuvan jatkuvasti, ja vielä useammalta henkilöltä. Erittäin ystävällinen tiimi sielläkin kuitenkin oli!

Plussat: Baarin henkilökunta, loistava allasalue, hyvät aamuplat, siisti huone. Hyvä paketti.

Plussat: Sijainti erinomainen, huone viihtyisä, koko hotellin tilat todella siistit

Miinukset: Uloskirjatuessa vastaanottovirkailija alkoi vänkäämään, ettei huonetta ole vielä maksettu. Maksoin sen kuitenkin etukäteen. Myös spa-osasto oli toisena päivänä kiinni, mikä on ilmeisen yleistä muiden kommenteista päätellen.

Plussat: Beautiful & tasteful conversion. Staff were extremely helpful & welcoming. Decent size roof terrace . Great location

Miinukset: Stylish bedrooms altho bathroom rather open & lacking privacy. Fine for couples tho not great for friends travelling together

Plussat: I went with a friend for a few days to have a few days of relaxation and this hotel was amazing! The team are absolutely lovely, the service was amazing, the rooms were heavenly, you get a whole spa to yourselves, and the location was perfect! Will definitely be back again! Loved it! Such a beautiful hotel! Thankyou to the lovely staff!

Miinukset: Nothing, it was perfect

Plussat: Everything about Convent de la Missió is just perfect, or more than perfect: it's location, interior design, room comfort, amenities, Marc Fosh restaurant, and most of all super nice and helpful staff! Maria, Edgar, Marcel, and all others we've met made us feel right at home. We stayed there one night on our arrival to Mallorca and one night before our departure. Next time we will book a longer stay.

Miinukset: Leaving

Plussat: Tastefully furnished and many of the buildings structure was retained but still had a contemporary feel throughout. Staff were very helpful and knowledgable about the area, as well as food and drink.

Miinukset: There was nothing I didn’t like about the property and look forward to a future stay next time I visit Palma.

Plussat: Lovely old convent with an interesting history, beautifully renovated and appointed. Super friendly staff and a scrumptious breakfast. One of the best lightings I have ever experienced. We will be back!

Miinukset: Our stay was only 1 night, I wish we'd stay longer.

Plussat: The location was excellent and the staff were extremely helpful.

Miinukset: It was very expensive. My room was on 2 levels which was not very convenient.

Plussat: Nice and clean

Plussat: Alles was dik in orde!!!

Miinukset: Niks alles was top !!

Plussat: Aamiainen oli todella monipuolinen ja erinomainen. Huone oli erittäin siisti ja kerroshenkilökunta samoin henkilökunta aamiaisella ystävällisiä. Uima-allasalue oli kiva ja todella siisti sekin.

Miinukset: Huoneemme sijaitsi 4. kerroksessa ja olimme maksaneet merinäköalasta. Näköala oli todellinen pettymys, sillä meren sijaan parvekkeen edessä oli alueen suosituin yökerho Megapark. Osa respan henkilökunnasta oli tylyjä.

Plussat: Ystävällinen ja hyvä asiakaspalvelu!

Plussat: Aikuiseen makuun. Siisteys, tyylikkyys, äänieristys, hieno puolihoito, spa. Mukava ja palveleva henkilökunta.

Miinukset: Pidin todella paljon tästä hotellista. Spassa lattiat aika liukkaat.

Plussat: The room is spacious. Big pools, excellent buffet breakfast and dinner.

Miinukset: It wasn't easy to get sunbed. Most of the sunbeds were gone by 9am, there were guests booked the sunbeds in the morning with their towels and didn't show up until noon.

Plussat: Very clean and spacious swimming pools, the hotel was very big, modern and luxurious. The staff were very nice and were always smiling and trying to help. The hotel is well worth the money. The food was amazing and there was a lot of options to choose from and there were different foods everyday. Overall it was a great hotel and would recommend it to anybody that is interested.

Miinukset: There were many young German people in the area who kept disturbing others and getting drunk and vomiting on the pavement near the hotel. Water kept leaking out of the showers everytime a shower was taken and some of the staff couldn't speak English, only German and Spanish.

Miinukset: It only one problem because it not aloud to come poople to visit you

Plussat: excellent hotel. new. room great, bigger size than average, beautiful terrace, has all facilities necessary. pool area excellent with beach towels, showers and all. great choice at breakfast. all running quite smoothly for such a big hotel, was quite impressed.

Miinukset: would be nice to have a nespresso machine in the room, which is becoming a standard nowadays, as it would be great to be able to enjoy the view from the terrace in the morning with a nice cup of coffee.

Plussat: Loistava aamupala, tilava spa

Miinukset: Hotelli täynnä saksalaisia

Plussat: Very clean, nicely presented hotel. Very nice spa and gym facilities. Swimming pools are good but very busy. Restaurants and bars were good quality and reasonably priced.

Miinukset: 4* hotel with 2* service. Real pity as the hotel is great, but they skimp on the most basic things. No tea or coffee making facilities in the room, additional charges for the use of an already installed room safe, no towels in the spa, you have go to reception (two floors up) to get them. Breakfast is a bit of a cattle market, very busy, far too many people in one space, reminded me of a Holiday Inn Express breakfast time, just ridiculous Also, very German centric hotel, which was not a problem in itself, but staff were not fluent in English. They will say they were, but I stayed there for 5 nights and it was a real struggle. Area in not great either. Pretty tacky. Biggest issue for this place however is management. Staff do there best but they have to uphold some weird policies.

Plussat: The property was very clean, two big pools and the food and drink were good

Miinukset: The view as a sea room is very poor you don’t get a sea view it’s a very brief glimpse of the sea and in reality back on to the street which faces a night club.

Plussat: Spacious and comfortable room. Interior design TOP. Rooftop fantastic.

Miinukset: Nothing.

Plussat: Very central and beautiful

Plussat: I rarely write reviews but this hotel was exceptional - the best that I have used in Spain and amongst the top two or three anywhere. The transformation into a modern hotel had been achieved without sacrificing the quirkiness of the old building. The food was exceptional (unusual in a hotel) and all the staff were pleasant and helpful without being intrusive. Inevitably the price is high but we always felt that we received excellent value for money.

Plussat: Amazing position within the city, super friendly and helpful staff, great breakfast, lovely rooftop views - and try the cheesecake when you eat at the restaurant!

Miinukset: Nothing

Plussat: Distinctive conversion of an old palace with staff that aim to make you feel like royalty. Excellent location to walk out into old Palma.

Miinukset: Leaving !

Plussat: Bianca and other staff people were wonderful. Perfect location in an historic home.

Plussat: Wonderful hotel and staff! The bed was amazing!!

Miinukset: Nothing - a wonderful stay!!

Plussat: The staff were very friendly yet professional also extremely helpful and knowledgable concerning the area.

Plussat: Tyylillä entisöity vanha talo Palman vanhassa kaupungissa. Hotellin yhteiset tilat edustivat porvariston hillittyä charmia viime vuosisadalta. Henkilökunta erittäin ammattitaitoista ja ystävällistä. Hotellin ravintola oli myös hyvätasoinen. Tulemme ehdottomasti uudestaan !

Miinukset: Hotellin Spa-osasto ei ihan vastannut odotuksia, pieni ja ahdas.

Plussat: Staff was so friendly and helpful, room was clean smells amazing , food is great, location is just perfect

Miinukset: Nothing

Plussat: Brilliant stay! Didn’t want to leave!

Miinukset: Some tea making facilities in the room would be really helpful.

Plussat: Was a great experience

Plussat: We liked the buffet food, there was a very large selection of foods. The pool was very large and was warm enough to stand in. The location was very good, just a minute walk across from the hotel and you were on the beach. The beach was very long and sandy with clear water. It was also warm enough to swim in, one of the best beaches we have been to. The facilities were very clean and the staff were nice. Around the pool was large enough and had no trouble finding a sun bed. We will certainly be visiting next year!

Miinukset: Even though there was a very large selection of food available, the meat and fish stations were fairly similar each night. The spa is not heated during the summer months so it was cold and not useable. The activities on offer were fun, but there weren't enough of them. Finally, they charged for the use of the safe which is a little pathetic considering you are paying a premium price for a 5 star hotel! They also didn't inform us on arrival about the safe.

Plussat: Hieno hotelli aikuiseen makuun

Miinukset: Hotelli ei mielestäni paras lapsiperheelle: ei leikkipaikkaa eikä mitään aktiviteetteja tarjolla lapsille. Lisäksi hotellin ympäristössä paljon "tyttöbaareja" ja juhlivaa nuorisoa - läheinen rantakatu epäsiisti / rauhaton.

Plussat: Kaikki oli aivan luxsusta

Plussat: Very friendly and professional staff, makes you feel welcomed. Hotel is very clean and orderly, operated smoothly. Room was great, quite large. Especially bathroom was fantastic. Breakfast and Dinner were both amazing. (Go with the incl. dinner option!)

Miinukset: Minor point: a bit more comfy bed, chairs and sofa in the room should be considered.

Plussat: The food was delicious, the staff very friendly. We will definitely come back next time.

Miinukset: I found it strange that a 5 star hotel does not have a room with a computer and a printer so you can check-in for the plane and not only. They gave me a tablet from the reception and they printed me what I needed.

Plussat: Breakfast was excellent!

Miinukset: Nothing

Plussat: We stayed there for a week and the only thing that I can say is that hotel is absolutely amazing. The stuff was extremely friendly, helpful and attentive (especially George). The whole hotel is extremely clean and rooms are modern and big with a great view. Breakfast and dinner were amazing!First we took just breakfast but when we saw that the restaurants outside hotel in that area are nothing special we took dinner as well which we didn’t regret. Such a variety of food and everything so fresh( for both..... breakfast and dinner) is rare to find. I would definitely recommended to take half board. Spa was also great and pool area as well and beach is also very near by..... 5 min walk. Rooftop bar Heaven is really woow and cocktails there are great! Everything there was just perfect and I am very happy that we choose this hotel for our vacation. That was exactly what we needed. I would definitely recommend this hotel and I hope that I will come one day again. Tnx for everything!

Miinukset: everything was perfect

Plussat: Aamupala oli loistava. Samoin osa henkilökunnasta erittäin mukavia, kuten Sam.

Plussat: Hyvä hotelli erinomaisella paikalla. Huippuaamiainen ja -illallinen. Ystävällinen henkilökunta, joka puhui pääosin (spata lukuunottamatta) hyvää englantia.

Plussat: Henkilökunnan ystävällisyys, siisteys, ruoka, palvelut ja huone.

Miinukset: Ei niitä ollut

Plussat: Food,accommodation,facilties top class.Staff at all posts were courteous,polite,pleasant and eager to please.Nothing was too much trouble.Entertainment was provided for a few nights at Dinner time,7.00-9.00 pm.Service at mealtimes was impeccable.A wonderful hotel and a wonderful holiday .e

Miinukset: Nothing to dislike at all

Plussat: Very nice and friendly staff. The minute you arrive you feel right at home. :). Perfect location, excellent food, personable and friendly service. Highly recommended it.

Plussat: The location was brilliant - just across the road from the beach. The pool was lovely, the whole atmosphere of the hotel was of a helpful, friendly, clean, upmarket hotel. The beds were so comfortable. The balcony had some wonderful rocking chairs to sit in and enjoy the view. The food was lovely.

Miinukset: Nothing about the hotel. However, be aware that if you're not German then you will be seriously outnumbered in the resort.

Plussat: - The management was amazing. - Friendly and attentive staff. - Quality of food, although I wished for more variety in some nights, especially considering a person that is not a fan of sea food. - The Spanish dinner on Thursday was very tasty and if you are a sushi fan, you will love the Tuesdays dinner. - Loved the room cleaning service. - There is some cold food and coffee/tea available after 2 AM for people who are partying late or catching an early flight.

Miinukset: - I cannot compare the quality of service in this hotel with other 4 stars on the island, but I think this was pricy for a 4 star hotel. - The dinner service duration was way too short, only 7-9:30 PM. - I sometimes wished for a handmade than a machine made Cuppocino. - The design of the hotel and rooms are not as nice as the photos. - It would be good to have more space to hang your clothes on the balcony. - The pools are small and useless, but apparently this is a thing in most of hotels in Majorca.

Plussat: Very nice location with view, fantastic food and extraordinary staff! Very pleasant decoration, well maintained facilities. Overall great place to stay!

Plussat: Service, client orientation. Very clean, new style everywhere. Very close to the beach. Lots of restaurants and shops around. A very good hotel.

Miinukset: Surroundings - front street - very loud, lots of drunk people shouting, singining; if you look for a quiet place maybe choose another hotel.

Plussat: Clean, comfortable, stylish and great location.

Miinukset: Nothing

Plussat: Great location for beach holiday with my granddaughter and daughter. Lots of restaurants and supermarkets. Hotel was really lovely and staff very friendly

Plussat: Bedrooms are very comfortable, I love the Rituals toiletries. Roof top terrace is great, fabulous views, love the Bali Beds, cushions and big, soft towels. Location is excellent.

Miinukset: Breakfast, the food selection should be replenished more often. Use boiling water for the teapots and replace the Earl Grey teabags with a Breakfast tea.

Plussat: Todella viihtyisä ja hyvätasoinen hotelli.

Miinukset: Tällä kertaa ei ole mistään valittamista

Plussat: Perfect on the beach location - in quiet area, but close enough to visit more lively resorts. 5 minutes from the airport in a taxi around 15 euros - no hassle with coach transfers! Breakfast is amazing with a wide varied choice, if you wish to dine in of an evening the food is exceptional. Beach towels are provided and these can be changed daily. Having recently had a change in management , I hope the current staff remain- as they are FANTASTIC! Having been to this hotel 6 times now, we are on first name terms and they always make my break personal- this hotel is my favourite!

Miinukset: There is nothing that could be improved!

Plussat: Staff and rooms

Miinukset: Nothing

Plussat: Kiva henkilökunta. Yläkerran allasalue kiva. Siistit huoneet.

Miinukset: Aamuyöstä herättiin vesiputkien ääniin.

Plussat: Wonderful hotel with very friendly and helpful staff. Definitely coming back!

Miinukset: The spa area could be a bit more spacious and the sauna functions only when you ask the reception to turn it on. So it takes half an hour to hit up. A bit inconvenient for someone who doesn’t want to plan things an advance.

Plussat: It was clean and close to the beach and bus stop. Breakfast was perfect .

Miinukset: The hot drinks were served by staff during the breakfast that was annoying. Therefore the serve was late and difficult to get.

Plussat: We liked everything about our stay at BQ.

Plussat: Excellent facilities, clean rooms, very polite staff.

Plussat: Space. Ambience Public Areas Es Vi food Tomas Lite Housekeeping excellent View from balcony

Miinukset: 1. Disorganisation of staff in restaurants 2. Dinner food buffet in El Castell restaurant. 3. Having to pour own wine sometimes while waiters chatted 4. Caesar salad in bar

Plussat: The views were incredible ... nothing better than a chilled glass of champagne on the Terrance at sun down...

Plussat: Breakfast as normal was great, lots of choice Been back to this hotel 3 times now and would still go back again, the staff are just great nothing is a problem The Hotel is to die for!!

Miinukset: Not a lot really

Plussat: Beautiful hotel, friendly staff

Plussat: Aamiainen oli yksi parhaimmista mitä olen syönyt, todella kattava ja mukavasti esillä. Sijainti on idyllinen silloin jos ei halua olla Palma ytimessä. Hotellin palvelut täydelliset, kun esim haluat järjestää häät hotellilla.

Miinukset: Hinta-taso :)

Plussat: Complimentary upgrade to a luxury suite which was absolutely stunning. The overall service was simply superb.

Miinukset: N/A

Plussat: Everything

Miinukset: Nothing

Plussat: Location and food

Plussat: Very nice room with balcony and marina view Very close to the cathedral and old city walls and old back streets of Palma Good for walking to centre of Palma. Lovely breakfast on rooftop restaurants.staff were excellent and attentive Lovely comfy bed and spacious room, very clean .lovely spa with jacuzzi, sauna and hot beds, very relaxing for private use when pre booked Beautiful boutique hotel Loved our stay. Perfect!

Miinukset: Nothing.

Plussat: Comfy beds, spacious rooms, lovely accommodating staff, great terrace and view. Private spa area is a must.

Plussat: Upea huone, huippu henkilökunta, hyvä sijainti, runsas ja monipuolinen aamiainen

Plussat: Location, staff, room size and view were all excellent. A lot of attention to detail, provide extras like hair straightener, chocolates, charger (i had the wrong plug), prosecco when they found out we are celebrating a special event. They also arranged/booked almost our entire stay making excellent recommendations.

Miinukset: The bed we had, had a gap between headboard and mattress, which meant I woke up with no pillow. The blinds/blackouts should be better fitted to not allow so much light in. But all in all will definitely come back.

Plussat: The staff were amazing, attentive, and kind. The property is stunning with an amazing sea view on the rooftop. The beds are so comfortable and the ambiance was all around relaxing.

Plussat: A fantastic hotel, location,quiet and beautiful very clean rooms!!!

Plussat: everything is wonderfull

Miinukset: possibly extra tv channels for english

Plussat: Professional staff, very good food selection and very good drinks selection.

Miinukset: We upgraded to a selection room and had the most terrible smell in that room, probably from the waste pipes, this was solved the next day by moving us into a standard room and there was no smell, it was also on the other part of the hotel.

Plussat: Hyvä sijainti lähellä erinomaista rantaa. Huoneet siistit.

Miinukset: Toiminta ravintoloissa ei ollut järjestelmällistä.

Plussat: Everything was just amazing!The room,the balkong,the view. The hotel staff was really nice.They were always there for whatever we needed. The food was delicious. The beds were too comfortable! The last day of our stay we had a flyght 9pm and we needed to check out of the hotel at 12. We were at the pool all day and we could take a shower and get ready for the flight. I highly recommend the hotel to everyone and I'm sure I'll be back! Best hotel!

Miinukset: I liked everything.

Plussat: Loistava palvelu!

Plussat: Good location. Clean and very spacious rooms. One of the better options in this area. Helpful and friendly staff.

Miinukset: Tiny GYM for 5 star hotel, otherwise good.

Plussat: Absolutely wonderful hotel, all was very well thought through, from design to commodity. Very friendly and helpful staff. Would love to come back again. Ace!

Miinukset: Nothing to mention

Plussat: Really I can’t say enough about this hotel still here the sound of the sea from my balcony it was a dream Staff Food Housekeeping Services Valley Excellent Location Rooms Spa Beach All shops around the hotel Clinic beside the hotel Bike rental shop Pharmacy Really everything you need just a step from the hotel Everything

Miinukset: Nothing really nothing

Plussat: Location was great and foods are so delicious. I also enjoyed their outstanding spa so much!!!

Plussat: It’s in amazing location - we loved that there’s a lot of places to go nearby, but this part is pretty quiet and if you’re here to just relax you don’t have rowdy crowds. Beds are very comfortable, room was spacious, breakfast has amazing range from sweet to sour, with veggies and fruits of different variety! We had a room with literal sea view and it was amazing to sit on a balcony and look at the beauty outside

Miinukset: What was weird is that water had a smell of sulfur. It was not very pleasant... Also we noticed, that the floor was not the cleanest every time after room was made up - I love walking barefoot and felt it really well.

Plussat: Good location

Miinukset: When we arrived we were not told about how to get to our room, we were also not informed about the rooftop terrace as we discovered on our last night ourselves. The hotel guests did not seem to be very welcoming towards us a young couple with tattoos, which also resulted to our overall rating of this hotel.

Plussat: Sijainti oli L-O-I-S-T-A-V-A, ainakin meidän mielestämme, sillä tahdoimme lomaltamme lähinnä rentoilua rannalla ja rantahan olikin aivan ääressä. Poikkesimme muutamaan otteeseen myöskin Palman kaupungissa, joka sekin oli lähellä (bussit nro 15 ja 25 kulkivat aivan hotellin takaa, suosittelen muuten bussia nro 25, se on nopeampi ja kun ajaa päätepysäkille saakka, onkin jo aivan Mallorcan katedraalin vierellä. Lentokentälle on myöskin lyhyt matka, bussi nro 21 kuljettaa nopeasti lentokentältä hotellille ja toisinpäin (pysäkki on Pillari kun tullaan lentokentältä, pysäkkien nimet pyörivät bussissa). Aamiainen oli erinomaisen kattava, varmastikin jokaiseen makuun löytyy jotain, ekstramaininta vastapuristetusta appelsiinimehusta. Hotelli oli todella siisti ja huoneestamme oli mielettömän hienot näkymät merelle (panoramanäköala, suosittelen lämpimästi). Rauhallinen hotelli, ei kuulunut mitään meteliä, ainakaan merenpuoleiseen huoneeseemme, en sitten tiedä mikä tilanne toisella puolella hotellia.

Miinukset: Hissin ulkopuolella olevat nappulat eivät oikein aina tahtoneet totella. Jotenkin hirmuisen saksalaispainotteinen hotelli, ehkä liikaakin. Tarjolla oli saksalaisia iltapäivälehtiä + TV:ssä hurja määrä saksalaisia kanavia. "Hieman" kansainvälisempikin olisi voinut olla. Henkilökunta oli muuten mukavaa, mutta receptionissa oli meitä vastassa erittäin töykeäkäytöksinen ja alentuva Nicola. En tiedä mistä käytöksensä sitten johtui, ehkä siitä ettemme olleet saksalaisia....? En ole ikinä aiemmin törmännyt noin ikävästi käyttäytyvään vastaanottovirkailijaan. Mm. saapuessamme huoneemme ei vielä ollut valmis ja Nicola lupasi soitella kun huone olisi valmis. Soittoa ei milloinkaan kuulunut ja kun sitten vähän ajan kuluttua kysyin toiselta, ihanalta, virkailijalta että sattuisiko huoneemme jo olla valmiina, hän vastasi että on ollut jo kauan. Nicola vain tuijotti vieressä alentuva virne kasvoillaan. Ja tämä vain yksi esimerkki tuosta töykeäkäytöksisestä virkailijasta. Mutta älkää ihmeessä yhden vastaanottovirkailijan vuoksi jättäkö tätä hotellia varaamatta, suosittelen sitä lämpimästi hänestä huolimatta, enemmän on hotellissa plussia kuin miinuksia, mutta mainitsin nyt kuitenkin kaiken mitä mieleen tuli. :)

Plussat: Hieno merinäköala.Loistava sijainti rannalle.Helpot kulkuyhteydet.Siisti.Mukava tunnelma.

Miinukset: Spa ei kuulunut hintaan.

Plussat: Staff was friendly and room was clean and spacious. As we were leaving to the airport before the usual breakfast time the staff opened the restaurant for a "cold breakfast" which was helpful before leaving to the airport. The hotal is at 7 min drive to the airport.

Miinukset: Location - Play de Palma is the typical tourist site, full of hotels and high buildings that does not fit with what we seek.

Plussat: Clean and comfortable. Especially the front sea facing rooms. Good breakfast.

Miinukset: Our initial room was a side sea facing room, which was overlooking supermarkets and the street was like a wind tunnel.

Plussat: Nice clean hotel, very near to airport, ideal for short weekend break !

Plussat: Respa oli erinomainen, aamiainen loistava. Kattoterassi upea ja henkilökunta oli erittäin ystävällinen.

Miinukset: Enemmän esim. vaikka lehtiä englanniksi (kaikki scandinaavian asiakkaat lukevat) nyt painotettu enemmikseen Saksalaisille asiakkaille viihdepuolta.

Plussat: Loistavat näkymät merelle parvekkeelta ja jopa suoraan sängystä. Erinomainen aamiainen munakkaineen, tuoretta ja aitoa appelsiinimehua. Siistiä.

Miinukset: Wc lasikoppi

Plussat: Almost everything

Miinukset: Two single beds pushed together was a little uncomfortable

Plussat: The staff is wonderful. Very nice and with no artificial smiles. The hotel itself is great as well, with good design, great location and tasty breakfast and dinners.

Miinukset: The bathrooms are a bit strange, with a separate shower and toilet sectors.

Plussat: The property is beautiful, location is great! The pool is fantastic.

Miinukset: The beds are terrible. The buffet was okay, I’m happy we didn’t pay for dinner, and just enjoyed breakfast. The value for what we spent to stay there was there.

Plussat: Lovely clean modern hotel . Staff were amazing and so friendly I couldn’t fault them . The maid would leave treats each day which would be beers/cookies/nuts which I thought was a really nice touch ! And in the rooms you are provided with a refillable water bottle which was a great idea . Loved that this hotel is literally on the beach too .

Miinukset: Just some very minor things - our room didn’t have a kettle tea/coffee and which is the first time I’ve stayed in a hotel and not had this. I think it’s a shame we didn’t have this as I personally enjoy having a coffee on my balcony in the mornings . Although pool area is very nice to look at it , you can hear a pin drop ! So if you like complete silence then that’s great but it had no atmosphere , maybe needed background music. We were a group of girls in our mid twenties which on reflection the hotel wasn’t the best choice for us again just because it was very quiet and other guests in the hotel were not very nice, we felt like we couldn’t talk so ended up going to the beach everyday

Plussat: The food for both breakfast and dinner was excellent. We also had direct sea view. The area around a hotel is pretty busy, means lots of shops and services around. The reception lady from Greece was speaking all the languages including Portuguese.

Miinukset: The room was quite small. The balcony, even though had a direct see view, had very little privacy and had a feeling it is shared with other guests. We wish that breakfast would cover longer time frame, like till 11 or 11:30 considering guests are on holidays.

Plussat: I was there third time and is better and better quality and hospitality. Everything is on high level. Good place for the rest. Service is perfect. Many thanks for restaurant service which manage Pablo!!!!!! See you next year!

Plussat: Location, staff & facilities.. lovely hotel to relax & unwind. Would highly recommend

Miinukset: Everything was just perfect

Plussat: Staff were very professional and friendly. Beds were comfortable. We were given a free room upgrade on arrival which I thought was excellent. The hotel is very new and clean. A great hotel with just a few minor things to improve!

Miinukset: A bit dissapointed with the ALL inclusive option, to me the word 'all' means everything and not 'some'. There were two restaurants at the hotel but we were only allowed to eat at the one restaurant which means that we couldn't eat or drink for free at the rooftop restaurant, we had to pay. Pool bar food wasn't included, all inclusive guests got 20% off. Ice creams weren't included. Room service wasn't included. When eating dinner at the restaurant, we were only allowed to order beer, wine or soft drinks, no spirits which we thought was a bit silly for all inclusive guests. I also felt that the hotel was short staffed at the lobby bar and pool bar. We ordered a hamburger for room service at 21:50, the menu says that the restaurant closes at 22:00. They then called us back and said that the restaurant was closed, to me closing early is unacceptable for a 5 star hotel. Overall a lovely hotel but I don't think it's worth the all inclusive option unless you drink like a fish.

Plussat: Great hotel in a really nice location. The staff is extremely helpful and all requests are handled promptly. Breakfast is fantastic with a very large selection of high quality foods. The hotel is very clean and the bed is extremely comfortable and sleeps fantastically. A clean ten for the hotel. I had a really good package which offered us a large selection of additional amenities which were included in the price and which made our stay very nice and comfortable.

Miinukset: The hotel has no mistake. My objection is to booking.com because the pictures he posted on his site were not 100% accurate for the room I booked. The room offers more than what was described but the view was not as in the pictures.

Plussat: Staff were very friendly, we had the Star Prestige package and it was well worth it

Miinukset: Local area wasn’t what we expected but that’s not a fault of the hotel itself

Plussat: Noin vuoden ikäinen, sopivan kokoinen, kansainvälinen hotelli. Valoisa huone, jossa merinäköala ja mikä Mallorcalla harvinaista, erinomainen ääneneritys. Iso hyvä sänky, toimiva wifi, riittävästi pistorasioita. Kellarissa pyörävarasto lukitusvaijereineen. Vaatteiden kuivatusteline sisällä ja ulkona. Iso, käännettävä tv. Hyvä aamiais- & illallisbuffet, aika suolaista tosin. Tilava ja normaalia paremmin varusteltu hotellikuntosali. Hyvä palvelu kaiken kaikkiaan. - Lähietäisyydellä baareja ja ruokakauppoja.

Miinukset: Kylpyhuone oli seinäkkeellä erotettu makuuhuoneesta, mikä toi kosteutta huoneeseen ja houkutti itikoita, vaikka korkealla oltiinkin. Häiritsee tosin vain, mikäli itikoista kokee haittaa. Huonoa se, että lämmitys-/ilmastointilaite oli talviasennossa, eikä huonetta saanut yöksi riittävästi viilennettyä. - Siivoajia näytti olevan liian vähän työmäärään nähden. Heillä näytti olevan todella kiireistä.

Plussat: rooms are good seize and good bed

Miinukset: the restaurant has the tables to close on top of each other..feels cramped when you sit there . Also quality of breakfast was poor. Not enough choice of bread and when new came it was cold. I would not choose this hotel again based on all of this. Also I booked a big room with couch and got (for second time) a room with 2 chairs.

Plussat: - Personnel is very courteous and always tries to find a solution for a problem in minutes - Dinner buffet ist very good in quality with lots of choice - Lovely welcome / dinner at night at arrival (1am) and prepared small breakfast at checkout (4 am)

Miinukset: - Spa was not open (only in winter), Sauna could have been used on request, but no lounger to relax afterwards, because area was closed - Breakfast is rather limited in choice and quality (examples for what we missed: fresh orange and other juices, better coffee, extended front cooking with more than fried egg e. g. fresh made pancakes with cholocolate sauce, look for examples at other hotels like Iberostar) - Rooms are rather old fashioned, especially bathroom - heater was not working anymore even if it was cold

Plussat: Nothing

Miinukset: The hotel is next to the largest disco in Palma. Lots of dead drunk germans making primal sounds. The breakfast was cold. Terrible stay!

Plussat: In theory the proximity to the beach would be nice but the MegaPark next door ruins the beach and what would have been a relaxing hotel pool.

Miinukset: The location of this hotel is seriously awful. The MegaPark German warehouse bar is right next door and is extremely loud all day. Horrible noise, disgustingly drunk people falling all over each other outside. The hotel itself is pretty low quality and they charged us extra to have two of us in a double room. Never heard of that and the "free" breakfast for the extra $70 was absolutely not worth it at all.

Plussat: Excellent location. Clean bedroom and bathroom. Good chairs on the balcony

Miinukset: Poor capacity of air conditioning

Plussat: Clean and location was at the beach. Good place for yiung adulta to get drunk. Not much for families.

Miinukset: Tried to make us pay for things twice. Accused us of stealing towels while we brought thse back as promished.

Plussat: * Close to the beach * Sea views * Friendly, helpful staff * Clean rooms * Fantastic breakfast buffet * Good dinner buffet * Good for families

Plussat: It was great and they had a variety of food and alot of fresh fruit.

Miinukset: Time of closing at breakfast time.

Plussat: Pool area, close to golf, beds big and comfortable, nice restautants, good fitness room, anything around golfing perfect

Miinukset: Sanitary installations partly old like even in a suite the toilets are not separated from the bathroom, we had to argue to get a room we booked but still never had sun on the balcony

Plussat: The staff are extremely helpful and friendly. The amenities are very good.

Miinukset: The pancakes at the breakfast are not made on spot - in fact these are frozen pancakes which sometimes were just defrosted and still fridge cold. The manicure and pedicure services at the spa were not of the quality expected.

Plussat: Quiet location, in beautiful setting.

Plussat: This place was just awesome! I really liked the stuff and the area of the hotel. Pool was very clean and nice! Stuff very helpful! Very good breakfast! And Very quiet place, You can sleep so good.

Miinukset: Only thing, they could have a shuttle to the city once in the morning and back in the evening, so that people could go to town. Although the taxis are also available in 5 min.

Plussat: Swimming pool- child friendly

Miinukset: Bed

Plussat: staff were very good

Miinukset: room was a little small