Viña del Mar hotellia

Plussat: Beautiful property, garden and people. Elizabeth was a wonderful friendly and accommodating host. Highly recommended. Great value for the money.

Miinukset: Nothing Did not give it a

Plussat: The hotel was beautiful, with a nice little garden and a great breakfast.

Plussat: We chose to stay in Vina del Mar (rather than Valparaiso) as we had a hire car and didn't want to drive in V. This hotel has on site, secure parking (a must for us after an incident earlier on our holiday when someone punctured our tyre as part of a scam). The hotel was easy to find and well located a 5-10 minute walk from the nearest metro station (from where we travelled to and from V). Breakfast orders are made the evening before and served in the conservatory. We had a spacious room (executive double) with a modern bathroom. Very reasonably priced for the room we booked.

Miinukset: The inside of the bathroom door needed a clean. We were charged for coffee pods on our second day i.e. they were not replenished when the room was serviced.

Plussat: A fabulous place to stay to get the unique feelng of Chile and it's wonderful people.

Plussat: Wonderful and charming house with very helpful hosts and staff. Thank you for a wonderful stay!

Plussat: Service from staff was excellent. Breakfast was very good. Good parking.

Miinukset: I just noticed that the hotel charged my credit card again. I have already paid, now they charge me again, I need this to be corrected asap.

Plussat: Staff were very helpful

Plussat: Nice room. Pleasant staff.

Miinukset: Weekday breakfast. Breakfast buffet on weekend much better. Dogs barking all night long. Not the hotel’s fault, but the neighborhood has many dogs that barked and barked.

Plussat: A very helpful and attentive staff.

Miinukset: No omelets for breakfast.

Plussat: The breakfast and facilities

Miinukset: The price its a little expensive

Plussat: Staff was very professional, super efficient, every time we asked for a service they came to our room extremely fast. I will definitely come back and recommend this hotel to friends and family.

Miinukset: No pool in the property for the kids, but so close to the beach, not a deal breaker to us.

Plussat: It was the perfect location for us, but of course it depends on what your preferences are. Rooms were big and the beds comfortable. Bathroom was fresh and clean.

Plussat: The rooms are comfortable and clean, we stay in 2 rooms connected each other for a really nice small path its feel like your own apartment, the property is really nice and staff are wonderful. The location is good as well, close to the beach and one of the main attractions the flower clock, Viña downtown is just around the corner with a lot of bars and restaurantes.

Miinukset: The breakfast team is not well organized, they run out of food always, therefore you need to wait in a long lines just for eggs or pancakes. We stay for 4 nights 5 days, and all the mornings was the same thing.

Plussat: Great, friendly staff, comfy bed & pillows, good breakfast.

Miinukset: Felt more like a B&B than a hotel. Limited soap/shampoo etc

Plussat: The staff were excellent especially Edwardo helping us sort out our vineyard tour

Miinukset: It was hard to find

Plussat: The rooms were big and nice! Eduardo was a nice person who tried to help with everything!

Miinukset: Breakfast could have more fresh things like juice or fruit.

Plussat: A nice quirky place to stay, comfortable, friendly and helpful staff that go the extra mile . Enjoyed the homemade pizzas one night with a good selection of wine . Nice areas to sit in the summer and the breakfast was very good .

Plussat: Not only is the property beautiful but the history behind it was fascinating. The room was gorgeous and comfortable, breakfast was lovely, and the staff, specifically Eduardo, went above and beyond for us. Perfect vibe for a trip with a lover or a best friends getaway. I would come back to stay in this hotel if I were to ever go back to Vina del Mar.

Miinukset: My only complaint was the lighting was a bit dark in the room, otherwise everything was perfect.

Plussat: location staff extremely helpful

Miinukset: nothing

Plussat: The friendliness of the hotel staff. Cleaning of the rooms. Closeness to the main attractions of the city

Miinukset: The noise coming from the street. Breakfast bread can be better. It would be good to have telephone communication between the rooms and the concierge.

Plussat: Staff very friendly and helpful. Although we slept in one day and got up after 12, breakfast was still offered and served to us. As our reserved room seemed a bit small the manager granted us an upgrade without extra charge. Overall very nice stay. We enjoyed the place.

Miinukset: Takes 20 minutes to get to the city center and the nicer beaches

Plussat: Cousy hôtel and nice staff

Miinukset: There was a lot of noise

Plussat: The staff were polite, friendly and extremely helpful. Definitely the staff are the stand out here. The location is excellent, close to everything that a traveller wants and needs to get around eg: Viña and a bus stop around the corner to get you to ConCón and Reneca Beach’s, Supermarkets, local attractions, meeting points for local tours etc. For a light sleeper the noise was alittle hard to get use to, but they do provide you with ear plugs and eventually you do get to sleep over the traffic noise at night and through the AM. But otherwise this place is great, breakfast is ample and fresh. A lot of care is taken by La Señora of the house. They even looked after me when I got a stomach bug - a million thanks guys :)

Plussat: I enjoyed the hotel. It was well located, close to bus stop. Staff were very friendly and helpful. I need the breakfast served before the usual time, because I was attending a conference, and it was not a problem for them. Breakfast was very good, by the way

Miinukset: For me the only problem was that my room was close to a very busy avenue, and thus is was noise.

Plussat: They allowed me to check in early and had a room available! The staff are very helpful with restaurant information, and other sites to see in how to get to them.

Miinukset: Smoking is permitted in the large patio area by the front entrance. The smoke sometimes penetrates the establishment.

Plussat: It's on the highway, it's easy to get there, and there are food locals around

Miinukset: It's all fenced without anybody outside in the night

Plussat: the location and the buffet breakfast were outstanding

Miinukset: the room was a little small to my taste

Plussat: Great location

Miinukset: The room a bit noisy

Plussat: A modern and clean hotel a few steps from the ocean front. Lots of possibilities to walk and relax near-by. Cosy restaurant downstairs where cold breakfast is served also. Restaurants and bars not far from the hotel. Train station (to Valparaiso) ca 20 min of walking. Warm room and OK WiFi.

Plussat: There was a hair in the bathtub and the jacuzzi didn’t work. The room was extremely small and you could hear people outside talking

Miinukset: Hair in tub. Tub not working. The staff wasn’t very friendly and the breakfast wasn’t good either. It’s too pricey for what it is

Plussat: Quaint property- mock castle style . Comfortable rooms and bed and staff v accommodating and helpful. Lovely garden area . Different!

Miinukset: Has so much potential- a small bar area with bar snacks would have good especially as it has a lovely garden. About 1 k walk to main restaurant area although closer options and expect moderate walk up hill if that’s a problem for you.

Plussat: We had a lovely stay in the hotel. It's a real experience, great greeting, and every encounter with the staff makes you feel you go back in time. In short it was BRILLIANT, great place to stay even if it's just for one night!

Miinukset: Personally I think the breakfast should be more divers, I know in Chile the breakfasts are very simple, but for a place like this it could be a bit more excessive and spectacular, although it was really nice that they extended the breakfast time for us, it was a bit disappointing when we saw the breakfast.

Plussat: This is my second time at this place. I love everything about it. The castle, the gardens, the medieval theme. Most of all, the staff! Kind, courteous, helpful and all I can say is how grateful I am for their help during my stay. Help with luggage, instructions, even taking pictures! If you are in the area... stay here! It’s an amazing adventure!

Plussat: The place is very clean, the bed is comfortable and is well decorated. The staff was quite friendly. It has good spots for taking photos.

Miinukset: The windows were old, and all the noise and cold went through them, even when closed. You could hear all the noise coming from other rooms, especially in the morning. The a/c and bathroom extractor were very loud and the bathroom was a bit small. It has no parking.

Plussat: Wow, what a unique treasure. Charming boutique hotel in a great location. Very clean and comfortable, excellent staff. I normally stay at the bigger hotels in the area but this was a real treat. Must try the Italian restaurant next door, first rate. Also a spa close by. For a once in a lifetime experience try the castle!

Plussat: The place was clean and comfortable

Miinukset: Location

Plussat: Great welcoming host, and great facilites. Very nice place.

Plussat: Every thing is good

Miinukset: The price was veryyyy good

Plussat: The lady who runs the hostel is amazing! She was really helpful and waited for us until late night to check in. The breakfast is really good and you feel like home. We booked the loft that it was quiet and spacious, it is a good choice!

Miinukset: nothing

Plussat: The staff were really nice and extremely helpful. The location was great, one block away from the buses and close to downtown. It was about 20 blocks from the beach.

Miinukset: The property is somewhat run down, the shower is old and dogs in the neighborhood bark too much.

Plussat: Everything was great! We had an amazing view from the window at sunset and everyone at the reception was so friendly and helpful! Nice breakfast and pool!

Plussat: Nice place to stay - great view, excellent breakfast, very helpful staff! Was overpriced for a New Year celebration and fireworks.

Miinukset: Room a little bit small.

Plussat: The very helpful staff, the view and the cozy room. Oh, and breakfast served in the room!

Miinukset: Nothing

Plussat: The view, the cleanliness, the staff.

Miinukset: This comment applies only to the apartment which is located on the very top of the steep hill. The room we had was the closest to the busy and loud main street. We could feel the vibration of every single bus and truck. The single bed which was located in the entry/kitchen was facing this a busy street and the spotlight from outside which was directed at the hotel (guess for the advertisement) illuminated the room like it was daylight.

Plussat: The view of the room, breakfast

Miinukset: Room a little bit small

Plussat: Brian gave us an excellent customer service, well done mate. He made us feel really comfortable.

Plussat: Everything was perfect, the staff, the breakfast in the room - wich we had then on the balcony, clean and the moust important was the view.. we are impresed with everything! love it!!

Plussat: Location is surely the best in town, couldn't be better, very central and easy access. You can do almost everything in vina del mar walking from there and its a pleasant area, with lots of trees and great landscapes. The room is great: wide, nice view from the balcony, AMAZING bathroom with bath and everything you need.

Miinukset: Dont get me wrong, the place is BEAUTIFUL, but its faaaar from expectations overall. The price is huge, so are the expectations. The staff was a bit rude in general and seemed lost in some situations. A woman from the reception ENTERED in our room after knocking multiple times (we didnt ask for any service so we thought it was in another room). She got almost in the middle of the room questioning that we asked for room service (we never used the room phone at all), then she realised she was in the wrong room. I never ever saw that before, a person joining your room without you opening the door with a DO NOT DISTURB sign at the door. The breakfast is not good at all, a lot of artificial tasted stuff and it wasnt clear it was included (they gave us a receipt to sign in the first they with the breakfast value and room number). We had breakfast outside the hotel in the second day (lovely place btw, vina del mar is full of them, go for it). The swimming pool is COOL, nice rooftop spa area with great view. However, its freezing cold for a winter and you need simming caps (fair enough, but they cost 3 pounds each, not much but given the price we pay for the hotel is quite annoying that you need to pay to use their pool). The room had an annoying smoke smell, we didnt ask to change though because we had a lot of small conflicts/request to the staff, specially payment related (they dont accept local money payment with foreign cards and their rate is awful. Also they only accept credit card, I needed to pay a 20% extra city tax to pay it by debit in chilean pesos). So, yes its a nice well located landscape full place, but for the price I expected a nice two resting day stay in a fancy place and I had much so many small troubles that made it a bit tiring. Do not worth the price at all, imho. We stayed in a cheap but amazing place in Santiago after that. A truly evidence that fancy and expensive not always means great.

Plussat: Kuntosali, saunaosasto ja uima-allas olivat erittäin hyvät.

Miinukset: Aamupala oli keskinkertainen, olisin odottanut parempaa. Henkilökunta ei osannut juurikaan englantia

Plussat: It’s in a great location in the centre of Vina very close to the main beaches and eating areas. Pool on top floor overlooking the sea is great. The beds were very comfortable and the staff very attentive and polite. Also they gave us two interconnecting rooms which was great as we have two little girls.

Miinukset: They should have warned us the restaurant would be shut during our stay and given a discount as we had to eat our breakfast in a rather horrible windowless conference room as restaurant was being renovated.

Plussat: location was great The concierge Marcello was very special was a standout over all previous travels and a tremendous asset to the hotel

Plussat: nice breakfast good service in the morning.

Miinukset: the stuff in the reception wasnt helpful and not polite, it tooks so long to do my check in and check out. the swimming pool is nice but the windows were completely dirty i couldn't appreciate the view, in the room didn't have towels.

Plussat: Breakfast ann bed...

Miinukset: I forgot mytoothpast and I asked at the reception for one; the answer: “sorry, we are out of stock”. For this price, I would have expected something better! The phone at my room didn’t work and some guy came to my room to fix it; of course he couldn’t. Totally overpriced!

Plussat: Loved everything!!

Miinukset: Nothing

Plussat: It’s very quiet, although well located and near to the points of interest in Reñaca

Miinukset: Nothing

Plussat: Its placed very near of the beach, like 20 minutes walking. The road to the beach is very nice, with some stores to visit and bars. about the hotel as it is, is very nice and quiet. The rooms are very comfortables and really helps you to disconect your mind from work.

Miinukset: The tea, yes, the tea that you drink. I think this is a point to work. The place is so nice, personel works very good and nice, but they use a low cost tea. Really need to get more of it

Plussat: Very good buffet breakfast. Bread, grains, fruit, Juice, Coffee and tea, patisserie, eggs, etc. A lot of options to eat and everything was delightful.

Miinukset: Nothing to say frankly.

Plussat: Incredibly friendly staff who went above and beyond and exceeded our expectations.

Plussat: I stayed there for a week with a colleague during a conference in Vina. Our stay was near perfect - very helpful staff, good facilities, everything we needed. The location was fine for us as the conference took place a few blocks away. I strongly recommend staying at Hostal 7 Norte.

Plussat: Nice place, very friendly people. Really great bed; it was quite cold thus we had 5 or 6 blankets.

Miinukset: a small room; there were problems with the toilet (although settled quickly and efficiently)

Plussat: The bed was great, slept really well. And the room was heated, so despite de cold weather, didn't feel it at all. Also the shower pressure and temperature were great.

Miinukset: The bathroom is kinda small, if you're bigger than 5 6'.

Plussat: price, breakfast, quietness (saturday night)

Miinukset: small bathroom, bedroom lock

Plussat: Cosy hotel nearby the city casino. Staffs are friendly.

Miinukset: My room was faced to the road at the ground level so noisy at Friday night. No US type power supply, no USB power socket.

Plussat: Staff exceptional very helpful and friendly.Breakfast delicious plenty of selection. Beds extra comfy.

Miinukset: Place is a little tired on the carpets and decoration.

Plussat: Beside the fact that the first impression was very disappointing, the hotel is a good option to stay in Viña del Mar. Rest of personnel makes the work it is supposed to. Very helpful and friendly was the younger guy that worked afternoons. Hotels is very well located, offers good breakfast and comfortable beds. Room was small but clean.

Miinukset: We arrived early in the morning (at around 8.30 a.m.) after a 20h bus ride. The guy a the front desk was obviously surprised that new guests arrive this early since check-in is at 3 p.m. He told us in a very snippy, rejective and unfriendly manner that check-in is no earlier that 15.00 - without offering us to store the luggage or make us feel welcome in any other way. Of course we could store our luggage, but we had to ask first, since he did not seem capable of understanding our needs at that time.

Plussat: Comfy bed , clean room , good wifi and good location . Secure parking was also very good

Miinukset: We were put on third floor with no help to bring up our luggage . There should be help to bring up our luggage

Plussat: Breakfast was fine! No need for any more choices than those available. Front desk was very helpful for us non-spanish speakers!

Miinukset: Didn't realize there were no elevators...but staff carried luggage up for those who couldn't manage that task!