Viña del Mar hotellia

Plussat: - Super friendly staff! A+ - Nice queen room and extremely comfortable bed. - Good location, 200 meters from the flower clock. - Lots of restaurants/bars nearby. - Very nice breakfast with delicious scrambled eggs (...and I’m quite an egg critique).

Miinukset: A pity such a wonderful property isn’t in a nicer location (e.g. closer to the beach) :)

Plussat: Beds were super comfy! Best nights sleep of my stay in Chile. Staff was excellent!

Plussat: Very clean nicely kept hotel. Staff was very friendly and helpful. Nice free breakfast.

Plussat: Breakfast, location, staff

Miinukset: Aircon was not sufficient, very hot in the rooms, and we cannot even adjust the room temperature

Plussat: The location is on a main, busy street. It is walking distance to the beach and touristic areas of Vina del Mar, but the streets you have to have to walk in order to get there are a little sketchy. the hotel itself is clean and very nice. dont expect any nice views.

Plussat: Staff was helpful, breakfast was OK, location is great close to metro, bus station, Fonck museum, Vina del Mar music festival park and places to shop. There are many small stores where you can buy moais very cheap.

Miinukset: Very noisy and the shower didn`t work very well. The water was not so hot.

Plussat: Staff was awesome...room was clean ...very big bed for 2!

Miinukset: A little too noisy by the road. Instant coffee for breakfast... not very many restaurants nearby for dinner

Plussat: I stayed there for a week with a colleague during a conference in Vina. Our stay was near perfect - very helpful staff, good facilities, everything we needed. The location was fine for us as the conference took place a few blocks away. I strongly recommend staying at Hostal 7 Norte.

Plussat: Nice place, very friendly people. Really great bed; it was quite cold thus we had 5 or 6 blankets.

Miinukset: a small room; there were problems with the toilet (although settled quickly and efficiently)

Plussat: The bed was great, slept really well. And the room was heated, so despite de cold weather, didn't feel it at all. Also the shower pressure and temperature were great.

Miinukset: The bathroom is kinda small, if you're bigger than 5 6'.

Plussat: price, breakfast, quietness (saturday night)

Miinukset: small bathroom, bedroom lock

Plussat: A very romantic house.

Miinukset: It's like a family house, so don't expect a hotel service.

Plussat: It’s very close from downtown, there are several restaurants around so you won’t have a problem finding where to it, you can walk pretty much to everywhere. The breakfast is so chic as well as the bedrooms totally worthy

Plussat: We were concerned it would be cold at night, but the beds had the warmest blankets we’ve ever had. Breakfast was more than we expected. We had a very nice stay.

Miinukset: Our room was filled with smell of mould which made it difficult to sleep and made our eyes swollen. Not healthy

Plussat: Cute house, nice breakfast.

Miinukset: Staff on arrival seemed annoyed to see us (next morning staff was friendly). Found garbage on the floor of our room. Very strong rotten egg smell in the room. A bit out of the way from beach, restaurants, etc. Very outdated rooms.

Plussat: It beuatiful

Miinukset: Nothing

Plussat: The location

Miinukset: To noisy, and it’s not about the people, it’s because the walls are to thin, you can here all the things from the other rooms and street as well, the bed was awful and the aircon was smelly and so noisy

Plussat: Very nice stuff. They didn’t speak English but did their best for us to feel welcomed and comfortable. Wifi working really well.

Miinukset: The hotel seems old but I guess that’s covered by the price. The breakfasts were disapointing.

Plussat: The location. It was close to many pubs, and stuff to do and see. You could have your breakfast delivered at the room for an extra fee. It had good water pressure, and great temperature, if you like heat.

Miinukset: The rooms were no very big, kinda old. The bathrooms were old too, and the faucets didn't work properly. Also the isolation of the rooms was low, you could pretty much hear everything coming from the other rooms.

Plussat: Located in a lovely hood, the building is vintage and sweet, the room have and dining area have a wonderful old fashioned decor.. staff is always friendly and lovely.. would definitely come back there!!

Miinukset: Nothing, was perfect!

Plussat: Nice spacious room with cozy balcony. Good location: close to restaurants, bars, markets and beach (very nice side of that coast). Underground secured parking.

Miinukset: Noise from the bars outside even with the windows closed. Thin walls, broken entrance door (gaps in the door or between it and the walls), old furniture. No English. Poor breakfast: no eggs, like in their brochure (we went in a low season, but there were other people staying there), waited more than 5 minutes for someone to come to supply some plates as there were none when we arrived. No wifi at breakfast room.

Plussat: The location is quite good.

Miinukset: The major part of the reception stuff was very helpful and nice but some were not really helpful and kind. Room service is up until 2pm even on special days as January 1st. The breakfast was quite bad quality and generally crowded. Cleanliness was not great.

Plussat: Excellent location! Comfortable and clean property.

Miinukset: The spa was a bit busy, poor options to schedule an appointment.

Plussat: The place was great and the location, incredible!

Plussat: pre{co

Miinukset: N{ao

Plussat: The view of the sea and the location of the hotel, with a lot of facilities around (shops, restaurants etc).

Plussat: We had a large suite overlooking the bay, with a small balcony. Everything about the room was first class. The breakfast was also excellent, though we didn't dine at the hotel as the dining room seemed to lack atmosphere. There are lots of good restaurants and bars in the area so this wasn't a problem. The concierge was good in providing guidance for places to visit in Valparaiso which is a short drive away.

Miinukset: As mentioned, the dining room was unappealing, but, otherwise everything was fine. We're not casino people so I can offer no comments on that aspect of the hotel.

Plussat: Location is surely the best in town, couldn't be better, very central and easy access. You can do almost everything in vina del mar walking from there and its a pleasant area, with lots of trees and great landscapes. The room is great: wide, nice view from the balcony, AMAZING bathroom with bath and everything you need.

Miinukset: Dont get me wrong, the place is BEAUTIFUL, but its faaaar from expectations overall. The price is huge, so are the expectations. The staff was a bit rude in general and seemed lost in some situations. A woman from the reception ENTERED in our room after knocking multiple times (we didnt ask for any service so we thought it was in another room). She got almost in the middle of the room questioning that we asked for room service (we never used the room phone at all), then she realised she was in the wrong room. I never ever saw that before, a person joining your room without you opening the door with a DO NOT DISTURB sign at the door. The breakfast is not good at all, a lot of artificial tasted stuff and it wasnt clear it was included (they gave us a receipt to sign in the first they with the breakfast value and room number). We had breakfast outside the hotel in the second day (lovely place btw, vina del mar is full of them, go for it). The swimming pool is COOL, nice rooftop spa area with great view. However, its freezing cold for a winter and you need simming caps (fair enough, but they cost 3 pounds each, not much but given the price we pay for the hotel is quite annoying that you need to pay to use their pool). The room had an annoying smoke smell, we didnt ask to change though because we had a lot of small conflicts/request to the staff, specially payment related (they dont accept local money payment with foreign cards and their rate is awful. Also they only accept credit card, I needed to pay a 20% extra city tax to pay it by debit in chilean pesos). So, yes its a nice well located landscape full place, but for the price I expected a nice two resting day stay in a fancy place and I had much so many small troubles that made it a bit tiring. Do not worth the price at all, imho. We stayed in a cheap but amazing place in Santiago after that. A truly evidence that fancy and expensive not always means great.

Plussat: Kuntosali, saunaosasto ja uima-allas olivat erittäin hyvät.

Miinukset: Aamupala oli keskinkertainen, olisin odottanut parempaa. Henkilökunta ei osannut juurikaan englantia

Plussat: It’s in a great location in the centre of Vina very close to the main beaches and eating areas. Pool on top floor overlooking the sea is great. The beds were very comfortable and the staff very attentive and polite. Also they gave us two interconnecting rooms which was great as we have two little girls.

Miinukset: They should have warned us the restaurant would be shut during our stay and given a discount as we had to eat our breakfast in a rather horrible windowless conference room as restaurant was being renovated.

Plussat: Location

Miinukset: When you call the front desk for assistance, they do not answer the phone. Had to personally go to the front desk.

Plussat: Breakfast was fantastic - plenty of selection. Good coffee.

Miinukset: Tissues in the room needed.

Plussat: Good breakfast, spacious rooms

Miinukset: On the terrace we didn’t have any furniture, no chairs, nothing. In the spa we had to wear ridiculous haircaps, for extra payment that was not included into the room payment. The whole world is enjoying spa facilities without caps or gloves or socks/boots! Get decent filters to your tubes but be reminded that I am not making my hair wet usually in the pool!

Plussat: We booked 3 Suites that was very big with a lot of space and nice view !

Miinukset: The Interior need to be improve is old style forniture ! Breakfast very poor for a five star Hotel ! Omelette and Eggs are not in breakfast including you have to pay extra charge around 6 euro each ! Ridiculous for a five star hotel !

Plussat: Gods location, nice swimming pool and jacuzzis

Miinukset: Slow elevator on second tower

Plussat: We were in a one bedroom suite with sea views. The view was splendid and there is a sea lion reserve just in front. The apartment in nicely decorated and well equipped. Staff was quick and efficient. You are 6 blocks from Reñaca beach and on the same block of a mini market. You have a Jumbo supermarket Within a 6 minutes drive.

Miinukset: There is a 24 hour rumor of people circulating on the property shouting even at night. I had to ask management to please stop a 3 AM gathering on the terrace over our apartment, which rules prohibit. The departments doors have no isolation at all, I was woken several times at night with people shouting on the halls. There is a notice on your door which forbids that kind of behavior plus de “resting area” notice on the same halls that is not respected or enforced by staff. Be aware that there not enough parking spaces as rooms and the system is a “musical chair” scheme where you choose where to park, so you may have a space when you leave, but not when you return.

Plussat: We got the top floor apartment with a view of sea lemons one the rock outside. Fantastic view and experience. Nice pool just outside the door. Some nice restaurants just a kilometer away; a nice walk along the beach.

Miinukset: Could have been some more stuff in the kitchen; e.g. a knife to slice avocados.

Plussat: I didn’t like the location. It seems that pictures do not actually represent the property

Miinukset: The room was on the bottom floor directly to the street. This caused to hear the constant traffic noise from the street during the night. Before settling in the room, I requested a change of room. I was told by the innkeeper that nothing available. The following morning I understood by talking to the concierge that there were two rooms but were bigger. I would have appreciated the opportunity to change rooms. This place should be advertise as “hotel suites” instead of apartments. Yes, technically you could define them as apartments but in practice not.

Plussat: It has an excellent view of the sea and the city of Viña del Mar. It is right in front of a rocky islet of rocks where seals live. It is also near restaurants and a grocery store. It offers a nice kitchen with a basket of fresh bread, jam, butter, coffee and sugar which can be used for breakfast. The staff are kind.

Miinukset: It is targeted for comfort instead of luxury and it could help to have salt and pepper in the basket.

Plussat: Loved the view from the balcony. Also that it was away from city.

Plussat: ocean view and seal colony

Plussat: View

Miinukset: Long walk to town and misrepresenting this review as 4 questions - you have in fact 11 questions made into four groups. Be honest.

Plussat: A very good view of the ocean and close to some good resturants

Miinukset: It cost too much for the money

Miinukset: I forgot mytoothpast and I asked at the reception for one; the answer: “sorry, we are out of stock”. For this price, I would have expected something better! The phone at my room didn’t work and some guy came to my room to fix it; of course he couldn’t. Totally overpriced!

Plussat: Loved everything!!

Miinukset: Nothing

Plussat: It’s very quiet, although well located and near to the points of interest in Reñaca

Miinukset: Nothing

Plussat: El entorno y la cena del día de los enamorados

Plussat: Breakfast ann bed...

Plussat: Location, room, view

Plussat: Having a kitchenette, breakfast service in the room, and nice views of the ocean and surrounding area. Quite.

Miinukset: Tiny shower. No papertowel in kitchen. No large knife for cooking prep.

Plussat: Breakfast was good, the view is amazing, the bed is comfortable, tons of pillows and blankets. The location is far away from crowded places, but close to supermarkets. The kitchen was well equipped.

Miinukset: The parking situation is a little bit complicated, so if you go with your car, that's something you need to keep in mind. 4 parking spots only.

Plussat: Breakfast is excellent Room's view to ocean: perfect quite stay

Plussat: Breakfast delivery was wonderful! Gorgeous views and comfy bed.

Miinukset: Just make sure you always check in about breakfast for the following day. I forgot to on my 2nd night and wrongfully assumed they’d just bring the same things at the same time. Not a big deal though as when I called down to ask, they brought me up a delicious breakfast within 10 minutes!

Plussat: Great location

Miinukset: Nothing

Plussat: The property position to the sea.

Miinukset: Hotel looks nice in pictures but in reality is very different. It's not well kept, you can easily spot corrosion in many parts, swimming does not look attractive at all! Breakfast was delivered 30 minutes late and the staff seemed not to be aware of their duties despite their effort to be nice. It's clear that the property has no professional management.

Plussat: the view, amazing.. breakfast, outstanding rooms, perfect

Miinukset: nothing we didn't like

Plussat: The nice terrace under the avocado tree is a little place to slow down in the middle of the city.

Miinukset: Some more variation in the breakfast.

Plussat: Everything was great! The breakfast was pretty good and healthy, and the staff was kind at all times. I also loved the British aesthetic the place has. This place definitely stands out from the crowd.

Miinukset: I'm in a standard wheelchair. The Chocolate manor house is in the accessible hotels list, but : Our daughter's bed was a couch. Once it was unfolded, it condemned the opening of the cupboard and the fridge : Obligation to stack our suitcases on the floor and difficulty to move in the room. The dining room access was by a staircase only. Someone brought me my breakfast in the room. No table, no chair : The tray was laid on bed. Because of lack of space, I had breakfast alone. In the bathroom, support bars are more or less rusty (same as the towel rack), very little room to make transfers from the wheelchair the the toilet. The toilet seat is fixed only on one side. Also cleanliness of the bathroom floor could be improved. 359 Euros, one night in such circumstances. : if you don't pay some compensation "as a gesture of goodwill", it will be the first AND the last times I will refer to www.booking.com

Plussat: Lovely historic building. Great staff and owners

Miinukset: Slightly noisy due to bars below

Plussat: Good breakfast, the staff was very friendly, the decoration inspiring .

Miinukset: It´s not an issue for most people but if you have problems with stairs then this place is not for you.

Plussat: Breakfast was good

Miinukset: My shower was bad

Plussat: Staff, food, WiFi, beds, location

Plussat: Breakfast was wonderful. The staff took very good care of us.

Miinukset: The house is very charming and beautiful. Old wood is everywhere. The old wood does sqeak when people go up and down the stairs so you may need to bring noise cancelling head-set if others are coming and going in the night.

Plussat: good breakfast, good location, but in the hill of cerro castillo property not very new of course

Miinukset: noise families with children running around

Plussat: Super nice staff and good location

Miinukset: Breakfast is not the best

Plussat: Location is good

Miinukset: Rooms dirty and old facilities

Plussat: Closeness to all hustle bustle area. Pubs bars and restaurants are near by couple blocks no more.

Miinukset: Staff, super nice. Facilities out dated but it has all you need.

Plussat: Location

Miinukset: Too much noise at night

Plussat: The location was excellent! It is located in a safe, quiet, and upscale neighborhood. It is a 5-minute walk to the beach where we celebrated the New Year. Breakfast was excellent. Room was very clean. The staff was very helpful. They were able to communicate in English. One even lent me his MetroVal card for our day trip to Valparaíso.

Plussat: Staff were fantastic, super helpful, resolving issues, answering questions, providing tourist information, linking us up with guides. Providing an early breakfast for us was no problem. Also a lovely location near the sea and many places to eat out. Good cleaning service and plenty of towels when we asked for more.

Miinukset: The room was NOT as advertised and the description should be changed. We were supposed to have a "city view", whereas the tiny window behind the door looked out onto the inner part of the hotel and was not visible from most of the room which was dark. The pool is advertised as being both indoor and outdoor, and is NOT heated so beware if you expect to be able to use it outside summer months. Our room was meant to have a "seating area" but barely had enough space to stand let alone sit, although 1 desk chair was provided for the twin room (which is described as a triple). It was not just a confusion about the room because we asked and there is not a room like the one described in the whole hotel! The hotel itself is great but the price we paid reflected the description on booking and the room did not.

Plussat: Excellent location, only two minutes walk from the beach. Also very close to restaurants, supermarkets and banks. A short walk from one of the main avenues in town that connects all the Valparaiso bay area by bus. Generally an old-fashioned place with nice decoration and lots of character. Bed super comfortable, nice, powerful shower with lots of hot water. Breakfast is simple but very satisfying: fruits, yoghurt, toast, eggs and coffea or tea. Friendly and helpful staff, the owner himself is always around and available to help with anything.

Miinukset: Breakfast was served rather late (8h30 am weekdays and 9h30 am on weekends and holidays). There is a restaurant next door that can get noisy until late, some rooms are literally inches away from the deck were patrons sit so you may have trouble sleeping or be awaken by laughter and music. The staff are very nice but do not rely too much on them for tourist information though - they can be a bit out of touch, e.g. they did not know that there is a direct bus from Viña del Mar to the Santiago airport three times a day.

Miinukset: Breakfast starts at 8-30 !!! no chance to get it earlier

Plussat: Perfect place to stay! Loved the Sweet hotel, Even better in reality than the photos! Very friendly Stuff og a very good breakfast!

Plussat: Great, friendly staff, comfy bed & pillows, good breakfast.

Miinukset: Felt more like a B&B than a hotel. Limited soap/shampoo etc

Plussat: Quirky, imaginative conversion of famous old house. Well located for Vina del Mar and for the metro to Valparaiso. Quiet. Breakfast continental style and good enough. What makes it an excellent place to stay is the staff (mostly English speaking) and genuinely helpful.

Miinukset: A little bit tired, and our room was a little gloomy but not all are.

Plussat: Breakfast was very good, i would come back here. Really nice and historic building.

Plussat: Good hotel with warm family atmosphere.

Miinukset: The location has difficult access, please to inform hosts before arriving. Check mismatches faucets.

Plussat: Everything. The decoration, the kind staff, the place, the history, good breakfast. Everything.

Plussat: Quaint property- mock castle style . Comfortable rooms and bed and staff v accommodating and helpful. Lovely garden area . Different!

Miinukset: Has so much potential- a small bar area with bar snacks would have good especially as it has a lovely garden. About 1 k walk to main restaurant area although closer options and expect moderate walk up hill if that’s a problem for you.

Plussat: We had a lovely stay in the hotel. It's a real experience, great greeting, and every encounter with the staff makes you feel you go back in time. In short it was BRILLIANT, great place to stay even if it's just for one night!

Miinukset: Personally I think the breakfast should be more divers, I know in Chile the breakfasts are very simple, but for a place like this it could be a bit more excessive and spectacular, although it was really nice that they extended the breakfast time for us, it was a bit disappointing when we saw the breakfast.

Plussat: Wow, what a unique treasure. Charming boutique hotel in a great location. Very clean and comfortable, excellent staff. I normally stay at the bigger hotels in the area but this was a real treat. Must try the Italian restaurant next door, first rate. Also a spa close by. For a once in a lifetime experience try the castle!

Plussat: The place is great, fun, and very nice. Like the theme decoration and the details on everything. Really , Really like it.

Plussat: This is my second time at this place. I love everything about it. The castle, the gardens, the medieval theme. Most of all, the staff! Kind, courteous, helpful and all I can say is how grateful I am for their help during my stay. Help with luggage, instructions, even taking pictures! If you are in the area... stay here! It’s an amazing adventure!

Plussat: The place is very clean, the bed is comfortable and is well decorated. The staff was quite friendly. It has good spots for taking photos.

Miinukset: The windows were old, and all the noise and cold went through them, even when closed. You could hear all the noise coming from other rooms, especially in the morning. The a/c and bathroom extractor were very loud and the bathroom was a bit small. It has no parking.