Lewis Grand Hotel

The staff and service were good and the food was as well. It is a beautiful old building. The room was nice and in size. It was very quiet and close to where I was working at Clark. I felt welcomed by the staff.

The carpet in the rooms needs replacing. The room smelled damp and old as a result of this. I could not adjust the air-conditioner to a cooler temperature. The shower was situated in the bath and hard to get in and out of. It was also very slippery in the bath and I was worried about falling over.

Not a lot.

The staff were VERY slow and unhelpful. In fact a bit similar to robots only with low battery power. The room was supposed to be 7000+ php but when we arrived it had gone up to 9000+ php. The room was worth around 5000php when we got to it. Very dated place and the pizza we ordered to room service was blatantly made form a frozen base not fresh.

spacious room and balcony

I requested for room make up from the front desk but they did not clean the room upon request. They made a quick room make up after I arrived on the 2nd day of my stay and requested again. The bath tub has a crack and there is are few insects on the door.

Staff were really nice and always helpful.

The room where we stayed had a very disturbing smell