Angeles City hotellia

Plussat: I've been in a lot of hotels but this one was really good. Maybe it's because I've never been in a boutique hotel but for me this one was just very hip and cool with an awesome rooftop bar with pool. Shot of tequila at checkin was awesome

Miinukset: Can't think of anything.

Plussat: ABC Hotel lives up its five-star rating. The rooms are gorgeous. The physical environment is splendid. The hotel staff is completely customer focused. For example, they have drivers to take a guest most anywhere in the vicinity. The hotel has two pool areas, one of which snakes around the ground floor. The experience was lovely.

Miinukset: The review reflects the second time with 2 weeks that I stay at ABC. I sent this message to the hotel management during my stay: ----- I'm in Room ###. There's incessant hammering going on the other side of my wall. It woke me up at exactly 7:30am. I stayed at ABC Hotel just last week, and I experienced the same--hammering on the other side of the wall. I called to the desk during my last stay, and the clerk at the desk said nothing could be done because it was not ABC Hotel's construction. Nothing could be done last time. Okay, I wrote it off as bad luck. BUT this stay, bad luck is out the window. I can hardly believe I'm having to endure this a second time. I paid a lot of money to stay at ABC Hotel to put with a second installment of an annoyance that ruined my stay. The second time is not bad luck; it's bad management. ----- The management was very responsive, but the response fell short. Here's their message: Dear Mr. R., Good day! We wanted to extend our sincerest apologies about this matter. We thank you for bringing this up to us. True enough Sir, that the construction noise is not in ABC Hotel. But we will let the management know about this concern. Again, our sincerest apologies, Sir Robert. Rest assured that the management will look into it and see what we can do about it. Thank you very much for your continued patronage to ABC Hotel. Best regards, E. Sales and Reservations ABC Hotel Group, Philippines ----- Upon my checkout, however, an administrator approached me and offered an upgrade on my next stay, explaining that the room I was in was intended to be blocked off, owning to the construction being down by another establishment next door.

Plussat: the rooftop bar was great..

Plussat: Really cool place to stay, great pool entertainment rooms are great and enjoy the staff....

Miinukset: Wasnt impressed with aqua management firstly letting a tarot card reader solicite a guest , mayb unknown but I should had not had to wear the bill of her dinner she hassled of my guest, management wasnt willing to reimburse me for that meal, a simple token of thanks after paying there large expensive bill over 3 nights... for a 5 star hotel i shouldn't had been liable for then allowing beggars to there complex

Plussat: Room ambiance

Miinukset: Lift on all floors

Miinukset: The Best hotel in Angeles!

Plussat: Great place to relax

Miinukset: Has so much to do

Plussat: The pool and staff was nice.

Miinukset: It’s overpriced

Plussat: Location

Miinukset: No real dislike

Plussat: Excellent aqua suit. Great location and helpful staff

Plussat: Beautiful rooms and facilities

Miinukset: Expensive

Plussat: Nice party atmosphere

Miinukset: I liked everything

Plussat: Clean, modern top end Hotel

Miinukset: Location -nothing is nearby

Plussat: The hotel very quiet & relax, free upgraded the rooms to premier king it’s very big suite room...

Plussat: Very thoughtful of their guests. When they learned that we were celebrating our 43rd wedding anniversary on that day, they even sent up a piece of cake in our room. Breakfast was awesome; there were a lot of food to choose from. The trees around the hotel added comfort to our stay.

Miinukset: Valet parking was a bit late so we parked our car by ourselves.

Plussat: Very comfortable bed and clean! Room size is bigger than other hotels and also got the balcony. Strongly recommended!

Plussat: The room was quite large. bigger than most. Very modern in design. Strange that they have a bath on the balcony. Cant use it this time of year due to insects, but nice feature. TV had the most channels I have come across in a hotel some 222 channels. The staff were very helpful and friendly.

Miinukset: The reception was rather sparse not much in it as a feature. The Cafe prices were very high. 180 php for a Late,

Plussat: The room is big, location good 10 mins to airport

Miinukset: The bed sags, uneven . Nothing much on the buffet dinner, it was korean bbq, chinese buffet but not much food.

Plussat: It’s modern

Plussat: Comfy sheets

Miinukset: Small bed

Plussat: Big comfy,clean rooms with nice facilities especially the gym.Breakfast buffet was so good.We’ll definitely come back again! Love it!

Plussat: I like to room very much. It's really spacious especially when you brought your kid to this hotel. The staffs are very accommodating.

Miinukset: The only thing I didn't like is they don't have Bidet in their bathrooms. I'm used to check-in in a hotel that has bidet in their toilets. I do not know why they didn't include it.

Plussat: The rooms are big .

Plussat: Great sevice alll around! Friendly staff! We checked in at 8pm and decided to fill our jacuzzi, it started to leak. Within 30min they had someone up there fixing it. Location is very convienient.

Plussat: Very nice staff Great location

Miinukset: There are no official non-smoking rooms so the room smelled of smoke There is no mini-bar. It is suitable for a longer rather than a shorter stay

Plussat: Generally staff, room, security, facilities and overall quality of the hotel cannot be faulted. It meet my requirements although it lacked the wow factor. It also doesn't have a in-house restaurant but did provide guests with a menu to order food from outside or alternative head out to nearby restaurants, which somewhat compensated for this shortcoming.

Miinukset: The room had lots of mosquito's. Whilst I appreciate that the hotel provided guest with insect / bug spray, one wouldn't normally expect to see this in rooms, particularly in a luxury hotel.

Plussat: Stuff, location and all facilities were great, also they have free taxi from Fields Plaza to ABC hotel, Mall and Airport. Security is high. I really recommend it.

Miinukset: Nothing

Plussat: clean and comfortable

Plussat: expensive by Philippine standards, but worth it overall when eveyone and all things are considered you get what you pay for!

Plussat: Condo hotel is unique. Facilities external to room are outstanding.

Miinukset: 1 minute local call for 160php for room service food.

Plussat: It is easy because there is a pick-up wherever you go. The staff are all beautiful. The staff were all good people. The room is also great. I think I will stay again. When you stay next time, please do not cancel. I will stay overnight.

Plussat: The property was excellent. Staff was great, pool was great and our room was great! Couldnt have wished for a better stay

Miinukset: So many extra fees. The deposit had to be paid in cash and our pesos were limited and wanted to use our card but were told we couldnt. There was also an extra 20/person/night fee. Not sure what it was for but why dont you charge that when charging for the room. Why do we have to pay upfront separately? Very inconvenient. We were not happy about this. Neither were we informed beforehand of the fees and the fact that they had to be paid in cash.

Plussat: All staffs were so kind, helpful and maintaining good facilities. Quiet and cozy place to stay. Room rate is reasonable too.

Miinukset: Location, was a bit hard to find. And the water pressure in bathroom (ex.shower) was way too weak.

Plussat: the room was spacious

Miinukset: they never did anything that was advertised. No breakfast as advertised. No free shuttle as advertised. Staff was rude and not helpful at all. The emenities in the room were out dated. expired. the pool was dirty and I was there for 3 days before they ran

Miinukset: Excellent room, nice staff.

Plussat: I really enjoyed my stay here at winds hotel the room was so clean. I will recommend this to those partners who want to spend a special day with their love ones.

Plussat: Clean

Miinukset: Too small

Plussat: Winds is a small condo with bedrooms surrounding the Swimming pool. Rooms are spacious and clean, and the condo is very quiet. From the Swimming pool to chill to the terrasse the place is really nice, walking distance from many restaurants and bars for an unforgettable stay. Staff is very welcoming and friendly, and trying to do their best to make your stay enjoyable and flawless

Miinukset: Nothing

Plussat: Staff was nice they are just following the management. Last year it has been a good place, but now not any more. Location and hotel itself is ok

Miinukset: Treatment was really sad. After giving hard time with payment only via pay pal also I had to ask for cleaning the room at 4 PM after returning.

Plussat: It is easy because there is a pick-up wherever you go. The staff are all beautiful. The staff were all good people. The room is also great. I think I will stay again. When you stay next time, please do not cancel. I will stay overnight.

Plussat: THis is the most hospitable hotel i have ever stayed in, Reception went out of their way to help room service was 100 % and the grounds and swimming pool excelent many thanks to the winds staff for making my stay complete.

Plussat: Everything locations, staffs professionalism & great customer service.

Miinukset: None that I can think of.

Plussat: Good service staff, very helpful and friendly. Room was clean, fantastic location.

Miinukset: Room was a bit small

Plussat: The greeting and care from the staff was it’s best feature. Bed and linens were good given the hotel level.

Miinukset: Its a good property given its star rating. The decor is a bit overdone, flashy over comfort.

Plussat: staff were amazing, particularly Jessica at the bar

Miinukset: Nothing really, i'm just use to 5 star hotels

Plussat: Rooms condition, staff

Miinukset: Construction outside, can hear the sound.

Plussat: It was close to the mall which had several food choices, coffee shops, and shopping. Also, a short stroll away from the local night life.

Miinukset: Nothing to report

Plussat: location....

Plussat: location...just across the mall

Plussat: Didn't have the breakfast but the buffet looked expansive

Plussat: Design of room Towel art by Jimmy Umbrella loan Near to mall

Miinukset: Some towels are old

Plussat: The bedroom is very small so tight and if u have four luagage absolutely u don’t want to open it...

Plussat: I stayed there for just one night before a flight from Clark. My room was clean, super spacious, comfortable, well-equipped and the restaurant served very tasty food. It is a great business hotel.

Plussat: The location and size of the room. Also like the bar/bistro

Miinukset: Locals not associated with property trying to sell goods or beg for money.

Plussat: Size of the room. Restaurant around the hotel.

Miinukset: No hotel lobby. No elevator.

Plussat: The proximity to the airport. Convenient if you have a connecting flight the following day.

Miinukset: The hotel has no elevator, you will need to lug your luggage up a flight of stairs and the same when you go down.

Plussat: The singer was excellent! I thought he was a recording. Very spacious room. Yummy breakfast!

Miinukset: There was no bidet

Plussat: Staff very helpful , dinning area very comfortable , music on Friday night very entertaining , rooms very stylish and modern, safe area , public transport , banking . local shopping

Miinukset: Not sure yet

Plussat: The bar. Polite staff.

Plussat: Bed is super comfortable and the room is very spacious. Location wise, this is perfect since its right downtown Clark area.

Miinukset: Breakfast is not part of the room rate.

Plussat: Starbucks rightboutsidd

Miinukset: Hard to find.

Plussat: Hotel was ideally located for our Spartan race at Alviera the next day and close to the airport. Room was large, clean and comfortable.

Miinukset: Band in the pub below was quite loud on the Friday night but not too late.

Plussat: receptionist in the morning

Miinukset: the toilet.dont flush.need the technic always to call

Plussat: Food was outstanding!!!!!!

Miinukset: Driver that was suppose to pick me up at airport wasn't waiting where I could see him I waited and looked with security person for at least 40 minutes finally got taxi and had to pay driver tht was hiding Didn't like tht there was no Iron or hairdryer for lady. Overall property old but clean staff outstanding. Locations good but rooms very small

Plussat: Stayed in a standard room it had everything we needed, the staff were good especially the front desk, security and housekeeping. The pool is also good.

Miinukset: Occasionally the restaurant staff were not really helpful especially when my girlfriend asked for something, but it was only couple of staff members in general they were okay.

Plussat: The location is very strategic. And the bed is so fluffy.

Plussat: Generally everything, excellent restaurant, good choice, different types of cuisine, large portions. Good value for money. Cost of staying at the hotel very reasonable. Discount at hotel if you pay using cash. Free shuttle to anf from local night life, runs to the early hours of the morning.

Miinukset: In general the hotel, could do with a bit of modernisation throughout, a face lift, looking a bit tired, But this do not effect our stay whatsoever

Plussat: Location

Miinukset: Bed sheets

Plussat: delicious breakfast with lots of choice - especially liked the oatmeal and banana. dinner was also excellent - lots of choice and nice wines and drinks too. I liked the fish dishes. Loved the swimming pool - peaceful and just the right length with no hassle

Plussat: The food specially and good people

Plussat: The hotel is near to everything. Kids enjoyrd the pool as well. Food is great! And the staff are so accommodating.

Miinukset: None. The hotel met our expectation succesfully.

Plussat: Nice place, especially since the renovations. I used to stay there quite a bit back in the 1980's so I was familiar with the location and property. The room was amazingly large nicely furnished, and internet connection was superb. Angeles City used to have water pressure issues but no more; water was plentiful and shower had hot water like it should have.

Miinukset: They might consider adding breakfast as part of the price rather than have to pay extra..

Miinukset: Small cockroaches in the Toilet.

Plussat: Location is good, close to most places, breakfast is average, not many options, staff are friendly

Miinukset: Refrigerator very noisy, especially at night when you'tr trying to sleep. Pillows very uncomfortable, hard to sleep at times.

Plussat: One of the best hotels in CRK. Always a pleasure to be back in this hotel.

Miinukset: Since the Earthquake in April 2019, a number of superficial damages not repaired completely.

Plussat: I think the flooring need to clean up , it too dusty went I Walking bears foot in the room.

Miinukset: I like the room/long bath & the temper glass.it well design . & ofcourse the rooftop restaurant & swimming pool.

Plussat: Näköala. Kattobaari

Miinukset: Tehoton ilmastointi

Plussat: The security personnel and room service.

Plussat: love the roof top but look old all ready

Miinukset: it need update end repaint all over

Plussat: Beautiful

Miinukset: It’s was wonderful

Plussat: Location. Clean hotels

Miinukset: Construction noisy beside hotel. There are many broken tiles.there are no tea coffee kettles in the room. Rate is un fair

Plussat: Kattoterassi aina auki, ruokaa ja juomaa ympäri vuorokauden, samoin uima-allas aina käytettävissä.

Miinukset: Hotellinlähiympäristö oli tosi törkeä. Vieressä runkovaiheeseen jäänyt hylätty rakennus.

Plussat: Its location is unbeatable. Everything that you’re looking for is just walking-distance. There are variety of restaurants nearby, which fulfill your needs. The hotel restaurant is amazing. Overall, the hotel is your best choice if you wanna have a comfort stay as well as enjoyable time.

Plussat: Stayed here before and would stay here again

Miinukset: Bit of damage to my room from the earthquake and a weird water sound in the mourning which went for about 1/2 hour while I was trying to sleep .

Plussat: Staffs are quite helpful, can answer any question you might have. Location is great, a supermarket just downstairs, bars, restaurants and shopping malls are all short distance . Translation also convenient.

Miinukset: Room size is smaller than my expectation. Bathroom has no curtain or other baffle, always make wet floor everywhere after shower.

Plussat: Very helpful and welcoming front desk and staff. Good food at restaurant. 24 hour grocery at ground floor. Clean and spacious room.

Miinukset: Hard to find entrance at first. Smack in the middle of Clark but for our purpose which was an overnight stay for a layover in Clark, a bit far from the airport and transportation is not easy to get and it's expensive.

Plussat: The staff was outstanding. Close to everything

Miinukset: I was looking for a 24 hour room service.

Plussat: Satisfied with everything. Location Super friendly staff Cleanliness Delicious meal for the complimentary breakfast

Plussat: Good location a super market in the ground floor.

Miinukset: location

Plussat: stay here if u don't want to sleep super noisy all night long

Miinukset: don't like anything about this hotel except checking out

Plussat: Good

Miinukset: The sigal of cable tv

Plussat: Comfortable room and location

Miinukset: I would like to have a bigger size of breakfast but it was OK

Plussat: Breakfast was fine and we had a meal in the restaurant upstairs which was nice. Location is good very central.

Miinukset: I didn"t appreciate when checking in that the staff called out to my wife and 4yr son, who were sitting in the waiting area in reception, and asked them who they were to me. The fact that this was done in Tagalog and not English was very disrespectful to both me and my wife. The staff were in effect implying that my wife, was some girl I had just picked up from the bar next door. If asked (in English) I could have simply provided their Australian passports, however i was not asked and my wife was extremely upset with the way she was treated, as a result we cancelled our stay early and moved to the American Hotel down the road.

Plussat: Easy check in and out.

Miinukset: Hot water not work in shower and sink. Maid service did not clean coffee stains

Plussat: Location good

Miinukset: Breakfast included basic.. My room no window

Plussat: Their rooms are big enough for a family of 4, beds were comfortable and the cr was great

Miinukset: They allow guest to go up the stairs even if they are still wet. Yhe water traces could cause accident. It took them awhile to clean it.

Plussat: Very helpful staff. Clean, modern room.

Plussat: The position in this street

Miinukset: I recommand but don't look on cleaner.

Plussat: Beds are comfortable

Miinukset: Card payments is always a problem

Plussat: nice location close to walking street

Miinukset: breakfast options need to looked at its below what most properties in Angeles offer

Miinukset: Wifi signal is weak.

Plussat: Great position. Friendly staff. Good buffet. Good dinner. Not expensive.

Miinukset: The room in lower floor don’t have windows. Noisy in the night due costumer and bother personnel.

Plussat: Bed so comfy..

Miinukset: The sink..

Plussat: The staff was awesome. The hotel was very clean. Wasn't too far from anything. The staff made the visit worth while.

Miinukset: There was a cat in the ceiling crying for several hours along with pigeons. My toilet wouldn't flush the first time and the sink would drain really slowly. The children playing in the stairwell was disturbing but understandable.

Plussat: Very good hotel with perfect location in Angeles, only 15 minutes from the airport by taxi. Amazing people working in the hotel, good facilities, nice swimming pool. Close to casino and nice pub around.

Miinukset: We got only small issue regarding to the AC in our room.

Miinukset: Many cockroach in room, The view of the window is the wall

Plussat: The staff service...the staff is very courteous and pleasant. Everybody is very willing to help us, especially my husband who needs wheelchair, etc. We really enjoyed our stay. We'll certainly stay again there. We liked the carbonara with bacon and the baked oysters on the shell. Kudos to the chef. Thank you.

Miinukset: Nothing, really.

Plussat: BEST POOL IN BALIBAGO. If you have kids, this is the place to be. If you don't, it's still consistently the Best hotel in most convenient location in Balibago. The new rooms are the best in this area.

Miinukset: The older rooms need some focused extra attention for cleaning and mold prevention. Aircon in older room is "good". But, both new and old room air cons I saw needed cleaned and mold prevention done on them. Ceiling fans need similar cleaning and mold prevention.

Plussat: Great location. Nice pool..nice bar

Miinukset: The Hotel has seen better days.rooms and bathrooms are very poor. Bathroom was not clean,lighting was very poor. Small tv

Plussat: Hotel a bit run out. Facilities are not bad for the location but rooms looks old. Clean but not great

Miinukset: Hotel a bit run out. Facilities are not bad for the location but rooms looks old. Clean but not great

Miinukset: Ants in room and bed linens

Miinukset: I think this hotel must have been nice 30 years ago. But today its old and broken down, the toilet doesnt work properly and makes a huge noise. The water temperature of the shower is not stable. The staff wasn’t helpfull or responsive, you had to ask them multiple times if you wanted anything. And the food from the restaurant was not fresh at all.

Plussat: The lagoon pool area was great! The chambermaid did an awesome job cleaning the room.

Miinukset: When I arrived, I was told about a 20% cash discount that I was not able to get because of the booking. I thought I had booked a different room than I got when I arrived.

Plussat: Pool was great

Miinukset: Cost of food a bit high

Miinukset: The lady in tourinformation was more interested in looking on here mobile than give good service. Going to Olongapo: she gave one option.There are more.

Plussat: Location, room comfort,Room service , always smiley staff. are very good.

Miinukset: Will maintain as where in condition.

Plussat: The resort is excellent! 2 Beautiful pools, Good food, good price, location, nice room! Very relaxed environment! One of my favorites here! Housekeeping staff was exceptional!

Miinukset: WIFI is not so good..The younger receptionist at checkout..She won’t listen to a word I’m saying about something! Very aggravating! All the other staff were excellent! So I will highly recommend this resort !

Plussat: There are really two things that to me stood out for the Wild Orchid Resort. First is its staff. From the Front Desk to the waitresses, cooks, house keeping, maintenance and grounds keepers - they were all friendly and super polite. They were always smiling and addressing me as "Mr." Secondly is how well the grounds are maintained. Everything was trimmed and well kept, which I feel shows detail in the management of the resort. The room was comfortable and the small A/C unit performed extremely well.

Miinukset: My only dislike is that since I was staying in the older wing of rooms they are in need of some renovation. The shower head desperately needed to be replaced as well as the tub itself.

Plussat: An excellent hotel near the early openerbeer bars in angeles

Miinukset: Nil very accomodating hospitality

Plussat: Bed was soft, room spacious, on site food was great and pool was a bonus. Free courtesy transport was superb.

Miinukset: All good

Plussat: It was clean and comfortable, good security. On the money

Plussat: The attitude of the staff was very pleasing.shuttle service was good.

Miinukset: Meals&drinks were expensive

Plussat: Quiet..

Miinukset: So expensive to stay without any freebie at all even a water only..

Plussat: Great location at a fair price. Clean hotel.

Plussat: I explained that I needed a late check out because I was getting married the next day and it was granted almost immediately.

Miinukset: Nothing. Staff, location, restaurant and amenities were great.

Plussat: I like the location and cleanliness of the place. Staff are accommodating.

Plussat: Especially restaurant stuff was perfect. And restaurant perfect also and cheap. Open 24 hours.

Miinukset: I think air-condition engine from bus :) and not really clean. But enough.

Plussat: The Hotel Bar is open 24/7 with cheap but good food and drinks all the time. The girls at the bar are awesome! And they have a free shuttle service to walking street. But only til 11pm

Miinukset: BEWARE! They charge more than the booking.com price! I was asked to pay 2k PHP over price for VAT. They showed me the 3rd page of booking confirmation as reason. But I am not make a booking with a booking confirmation. I already made the booking here. And it showed a lower price! This is illegal if you ask me! Then wen I came they gave me the room but it wasnt made up yet from the previous guest. Also the AC is working but loud as a truck. its ok if you let it run in the day while absent and shut it off in the night. Overall still a good clean hotel in that price league. But ask them for the final price first.

Plussat: I loved the pool area and friendly staff.

Miinukset: I couldn't stay longer. : (

Plussat: The hotel was actually fairly nice. The staff was good to great. The problem with this hotel is that it is directly behind High Society, the areas premier disco club. The music pumps til 6am whether you like it or not. I paid extra for the suite but that was a bad idea. The 2 suite rooms are towards the back of the hotel where the noise is closest. If you stay here ask to be put as far from the noise as possible.

Miinukset: The noise... unfortunate situation for the otherwise nice hotel.

Plussat: Location and cost.

Miinukset: multiple bed is not an option

Plussat: We stayed 3 nights and everything was perfect. There is a wonderful terrace at the hotel with a very nice view. The most important thing was the hotel personnel. Everybody was so kind, always smiling and very helpful. We thank all of them! We are very satisfied with our stay.

Plussat: Great place to stay with affordable rate!

Miinukset: Mossy in the room

Plussat: parking

Miinukset: Comfort room ....full of rust and scums Room was very small No complementary water for guest Given one pillow per guest only

Plussat: Stayed 1 night, spacious and cleaned room, good breakfast, helpful and attentive staff. Very good value for money.

Miinukset: Some noise on the corridor in the middle of the night.

Plussat: Breakfast is ok，staff are very hospitable.

Miinukset: Facilities are old and some of them need to be refreshed.

Plussat: We didn't take breakfest - we spent one night waiting for next flight very early morning.

Plussat: The staff were lovely, friendly and helpful. Helped us order food which was delivered we arrived quite late.

Miinukset: The room was very basic and was obviously a budget room. Nothing like the photos shown

Plussat: Approachable staff. Very accomodating. No smell of cigarette in our room.

Miinukset: No broom and rug for table. A pitcher of drinking of drinking water should be SOP.

Plussat: location is excellent

Miinukset: no water pressure. hot water is off and on.

Plussat: A good place to stay as always

Plussat: Friendly staffs and rooms are comfortable and clean

Miinukset: Will like to stay here for my next trip

Plussat: Very near to most popular Walking street at Balibago.

Miinukset: None

Plussat: The staff were nice. Pool was nice. Rooms were decent.

Miinukset: Checkout process was very manual and had to wait till someone checks room physically and report to reception.

Plussat: Restaurant had a Good fish lunch! All the Staff very friendly. ATM in the lobby. Location is very close to walking street night life.

Miinukset: Hotel is very old and dated. Tile floors cracked and loose in my room and entire hotel. Pool area is disgusting! Black mold and mildew everywhere on pool furniture and surrounding area. Bed Pillows are very small and flat. Asked twice for extra pillows and never received them. Had to change rooms because the smell of cigarette smoke in original room was unbearable. Water in the shower and sink smells metallic. Doors for both rooms I stayed didn’t fit properly. Big gaps allowed smoke from other rooms to enter my room. Locks on room door a joke, thus I didn’t feel secure. TV is very small.

Plussat: The staff were so friendly. Plus restaurant food was brilliant

Miinukset: I was only there one night so nothing

Plussat: location are good.

Miinukset: should provide breakfast with the prices of rooms we stayed

Plussat: gute Lage

Miinukset: No breakfast. Room in ages. Need to renovate. view from room into a carnage place. i broke accidentally a salt shaker. they charge me 250 Peso. in jonny's supermarkt you can buy for 40 Peso. Ridicules.

Plussat: Rooms were clean- area is a little run down and we were told it was a red light district but we didnt go out at night

Miinukset: Area was rough neighborhood Neighborhood

Plussat: It is near korean town and my partner is a korean so it wasn't difficult for us to find korean restaurants and mart.

Miinukset: We have stayed here for a couple of times with kids and at first, it was peaceful and relaxing;however, this time, there was a company outing in the area and they were very inconsiderate and very noisy so we couldn't sleep well at night. In the morning, kids couldn't swim at the pool because the employees played games around the pool and took over the place which i think is very rude since they didn't rent the whole place.

Plussat: The cleanliness of room

Miinukset: The sliding door to the terrace cannot be lock

Plussat: The suite room given to us was perfect for us, there were 3 bedrooms & the aircon worked well.

Miinukset: They made us wait for more than half an hour before we could enter our room because it wasn't ready yet when we checked in at 2PM. We went there at around 12:30pm to ask if we could have an early check in but they said the occupants were still in the room but it was almost 3pm when we finally got to avail of our room

Plussat: Employees

Miinukset: Nothing

Plussat: The staff were very helpful especially Issa.

Miinukset: The location... thought it was inside Clark Freeport. if you are looking for a hotel inside Clark Freeport... this is not the right hotel for you. Description of location is deceiving. Also it took a while for them to fix the electronic key latch to open our room and it was so hot outside. Overall... dissatisfied with the facility. Will not recommend or book with this hotel again.

Plussat: Relaxing

Miinukset: Too far from the attractions, the hotel transport is too much

Miinukset: Huge disappointment! Rude staff! dead cockroach in the room! horribly cleaned!

Plussat: I am not very with particular when it comes to breakfast especially. But i think Prism's breakfast is nice. No complaints.

Miinukset: The toilet WC flash has some issues. Other than that, everything is fine.

Plussat: The room is big enough for us. It is clean and comfortable. Staffs are polite and approachable.

Plussat: convenient location

Miinukset: need new firmer mattress

Plussat: Regretfully there's not much to like about this hotel.

Miinukset: Everything from the check in experience to, WIFI quality, room / bathroom condition, mosquito, inadequate lighting, plug points, poor TV reception / channel was below par.

Plussat: perfect location - everything is in walking distance

Miinukset: no restaurant in the hotel

Plussat: Everything for the money, it's a nice place.

Miinukset: Nothing.

Plussat: Miss breakfast and access to coffee/tea

Plussat: Nice staff and great location to bars and food

Plussat: Great staff. Good location.

Miinukset: No pool.

Plussat: - Location is super great, 2 min walk to Fields Avenue, 10 min to the mall and transport hub - Big balcony with a table and chairs in the room - Big mirror on the wall - Payment process was simple, no hidden taxes, no deposits - They also offer other services, like laundry, photo copy etc.

Miinukset: - WiFi could be better - No elevator - Air conditioner was always cold, no matter which temperature I setup

Plussat: Location, clenliness, good staff, everything works, quiet aircon, good wifi

Plussat: Quiet rooms.

Miinukset: Stale cigarette smoke in the rooms. Poor WiFi signal. Bad lighting in bedrooms and bathrooms

Plussat: Great staff with good attitudes and nice personalities. Always helpful.

Plussat: All was good. Everything as discribed

Plussat: The hotel is located just a stone throw from the former U.S. airbase. It looks like that it was constructed that times. It is occupied by long-stay VW veterans, now in their late 60ties. Funny place but nothing special. It's on sale now.