Lissabon hotellia

Plussat: The location, the staff and the breakfast.

Miinukset: Nothing

Plussat: The location, in the heart of Lisbon, is great.

Miinukset: You get the worst of the two worlds, old and new. The facilities are old, and oddly for a historical hotel, quite charmless. The rooms are dark, the bedding cheap, and the room furniture straight out of the seventies. Although "run-down" would be an exaggeration, the hotel seriously needs a face lift, a bit more comfort, and some taste in its decorations (throwing sloppily a hodge-podge of old-looking furniture doesn't really do it, nor holding on to carpets that haven't been changed in twenty years.) The amenities are next to non-existent (for example, the hotel does not have a restaurant.) You obviously cannot expect a historical hotel to have the same level of comfort and the same amenities as a modern one. But would it be too much to ask that a five-star try? You pay for five-star and you get a three-star.

Plussat: Phenomenal guest services and great location.

Plussat: Everything at this hotel is to like. From the setting, room furnishings, attention to detail, amenities, breakfast and excellent staff.

Miinukset: Couldn't find one fault with this hotel. Would be delighted to find a reason to go back.

Plussat: Old world elegance, excellent breakfast, fine complimentary concerts most evenings

Miinukset: Evening front desk staff which blatantly pushes guests to restaurants which pay them for referrals.

Plussat: Staff was very helpful, allowed early check in after long international flight. Breakfast was great. Location was central. Room and lobby were lovely.

Miinukset: Nothing not to like.

Plussat: Location and style of the hotel. Hotel was so sleek and contemporary in design but, the staff was warm and very accommodating. Wish we could have stayed longer and enjoyed the spa as well.

Miinukset: Menu items were limited. I think they could have a few more choices.

Plussat: Wonderful spa, fantastic breakfast. Friendly staff

Miinukset: Expensive bar at the pool

Plussat: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.

Miinukset: No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.

Plussat: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.

Miinukset: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.

Plussat: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.

Miinukset: I loved it all!!

Plussat: Great friendly staff, awsome hotel

Plussat: Everything

Miinukset: Nothing

Plussat: Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna...

Miinukset: Nothing

Plussat: Gorgeous hotel with spot-on amenities. Fantastic and very friendly staff. Breakfast was very well done.

Plussat: Browns was a small boutique hotel in downtown Lisbon. It’s location made exploring easy and the staff at the desk and the bar were amazingly helpful and always happy. The room, although small (small room with street view) was perfect. All the little details and extras made up for the lack of size. Would 100% recommend this hotel to anyone visiting Lisbon.

Miinukset: If I had to find anything to dislike it would be trying to get in room the first time. There was a little trick to opening it with the key.

Plussat: The hotel was lovely and the concierge,Rachel,was wonderful She helped us put together a private tour with a driver, Abel. He showed us Sintra as well as many important sites in Lisbon. She also helped us with all of our questions and seemed really interesed in us. The hotel itself is quite lovely and the view from the 9th floor is amazing Our price, thanks you, was wonderful.

Miinukset: Although I checked in on line a day before arrival, our room was not ready. When they gave us a key, someone was in the room. Finally when we finally got in the room, it was not the twin beds I had requested. The last full day we were there, we came back to find a key in the electric switch. This hotel is very careless about keys. Prices for breakfast in the hotel were ridiculous.

Plussat: My husband and I stayed here on the last day of our honeymoon and it was lovely. The room we stayed in was on the smaller side but by no means cramped and very clean, done in a beautiful light blue, light green, and white palette. The lobby is spacious with lovely green tile. The staff was very friendly and helped suggest an affordable local restaurant nearby, which was delicious. We didn't have a chance to go in the pool, but the staff let us in to look at it after it had closed, which was very nice. It looked very lovely as well. We didn't have a lot of money to spend and found a great deal and were treated very well by the staff.

Miinukset: The view on our room (one of the cheapest ones) did not have a good view, but I guess that is to be expected (it looked out over some flat rooftops with astroturf). One small thing, when we went out during the day my husband was dressed in a t-shirt and jeans and one the doormen sort of implied that he was looking for the wrong building, but it wasn't overtly rude, he just tried to stop him and ask if he could help direct him before he went in the door.

Miinukset: When we (group of six people) book with paid in full and check in to hotel, we DID NOT know that we have to pay the taxes 2 euros per day and the person help to check in did not mention that either. After we signed our name on the card which we DID NOT see the taxes 2 euros per day on the card, but when we check out someone put that taxes 2 euros per day on the card afterward. THAT IS NOT RIGHT. IT IS THE MATTER OF PRINCIPLE. They can put any amount on the card after we signed. We REFUSED to pay the taxes. I hope that the hotel do not charge us.

Plussat: Clean and location

Miinukset: Staff is ok, but the so called lady executive mgr was not friendly and not try to solve problems. She did not try to make a six dollar error on a 3 nite stay. She said that mistake had to make by their executive DIRECTOR . That six dollar had to charge when we check out( they did not tell us when we checked in. And our was a PREPAID stay). The washing sink basin was made of kind of soft pastic( in a 4, 5 star hotel ??).

Plussat: Every one of the staff were very professional, friendly, and helpful.

Miinukset: The air conditioning did not cool the room properly. Reported this and they did respond quickly and sent someone to fix. Still too warm though and we could not leave the terrace door open for cool air due to construction next door.

Plussat: Excellent and friendly staff. Nice sized indoor pool. Healthy but doable walk to scenic areas and metro.

Miinukset: Has the "modern" room set up with a glass door bathroom, so the other person is disturbed by the light shining through. Beware that you will be charged 2.5 euros for each coffee pod beyond the two offered! Gym is small but workable.

Plussat: Beautiful palace built by a 19th Century cocoa importer made a Count by the King. Magnificent building, professional and friendly staff, excellent breakfast included, comfortable rooms and good (not great) fitness center, spa and pool.

Miinukset: Not as many drawers for clothes as would be ideal; no facecloths in bathroom (only towels), location is 1+ mile away from the main activities so cabs are required.

Plussat: Great location. Close to everything. Quick walk or cab drive to historical quarters. Clean and quirky music inspired décor. Hi-tech room facilities; pretty cool. Great views. Best feature: rooftop pool with awesome views of the park and city. Live music by the pool every night. Excellent staf. Bruno and Diogo were outstanding.

Plussat: Location and staff.

Miinukset: N/A

Plussat: The front desk staff could not have been nicer, very professional considering, especially considering their current lack of a working front desk. Breakfast was available at a great little restaurant only a few doors down from the hotel staircase. Great hot and cold variety of buffet items for any taste. New rooms are pretty great and very quiet. Convenient location to central tourist sights. Hotel is located in a flat part of Lisbon which is helpful at the end of fabulous day touring, eating, and drinking.

Miinukset: While I had been warned of the renovation in progress, I had not been prepared for the extent of the renovation. This was my second stay at Hotel Lisboa Tejo. I really enjoyed the old style hotel for its large, open rooms with hardwood floors and big windows.The newly designed rooms are sleek and comfortable but could be in any hotel in the world. As of July 2017, there is no public space - no lobby, registration desk, restaurant, bar, or breakfast area. Guests access the tiny temporary registration desk, which is also the landing for the elevator to above floors, by climbing a steep marble staircase. Anyone with accessibility issues will not be happy here until the renovation allows better hotel access.

Plussat: Huge bed! Best hotel complementary breakfast I’ve ever had. Very clean.

Miinukset: Parking garage sign needs to be more visible.

Plussat: Loved the spa, roof top bar, overall simply lovely!!

Plussat: The lobby and courtyard were very nice.

Miinukset: The temperature of the room was extremely warm and the thermostat didn't work. When I informed the front desk they told me that the thermostats don't work properly during the winter. Our floor had a strong smell of stale cigarettes throughout our stay. The walls were not well insulated and we were awoken by the other guests in the middle of the night.

Plussat: The hotel was excellent. Having never been in the country before my group relied heavily on the advice of the staff for recommendations on places to go. The door man outside was the most helpful of all, he gave excellent recommendations on restaurants and nightclubs to visit. However the onsite facilities were great as well. There is a very nice lounge area on the bottom floor and because of this my group did not see a need to pay for the exclusive lounge on the top floor.

Miinukset: There really was nothing to not like about this hotel. The price was a little on the high side but I have spent up to $500 a night in other hotels that were not nearly as nice. The staff is very friendly and helpful, they check on you in your room several times throughout the morning to late afternoon. If you want to keep your visits from the staff to a minimum use the do not disturb sign. There visits are out of good intentions though, like refreshing the mini bar, fresh towels every morning, free bottled water, cleaning etc.

Plussat: Driver to and from the airport, Diego, was one of the friendliest and helpful and knowledgeable people I met on my 2 week European vacation. The hotel was beautiful and staff from front desk to doorman to room service and spa were outstanding.

Miinukset: I forgot my swimsuit and couldn't use the spa relaxing pool area!

Plussat: Excellent location, close to the metro. Very friendly staff. Good breakfast.

Miinukset: None

Plussat: The staff at this hotel are just amazing...! From the welcome they provide to the ease with which they processed requests. The restaurant is also excellent. We had 2 dinners that were great. Would love to visit again and highly recommend.