Kamala hotellia

Plussat: I had the pool suite which was spacious and well equipped. Amazing view Good food in hotel restaurant.

Miinukset: Room was not clean on arrival and floors were sticky. I requested for alcohol to be removed from the room and staff simply choose to hide it in the kitchen cabinet (very unprofessional). On checkout the front desk staff was very pushy and eager for us to leave the room although it was 2 hours before chekout time at noon. I found that very rude especially that we got our room 1 hour late on check in.

Plussat: Andara is close to Patong beach, where all the good foods, night market and bars are, but at the same time far enough to be very quiet and serene. We booked the penthouse residence with private pool together with a friend. The room was super big, with a full size kitchen (although we never really used it) and all the utensils necessary if you want to cook. It also comes with a big kitchen table and a huge living room. The porch had a comfortable couch and sitting area, it was a pity that it rained half of the time we were there. The master bedroom has a full size bath with huge bathtub. We also enjoyed the pool upstairs, it was not big, but big enough for the 3 of us to cool off and chill under the occasional sunshine. The room overall is very clean and comfortable which made it hard for us to leave. We ended up spending much of our stay in the resort, by the public pool or just in our residence. The staff was very friendly and helpful in preparing birthday cake as we booked. The Silk restaurant in the resort had some pretty good food. Across from the hotel there are a couple of nice restaurants but if you are into seafood or authentic Thai food, it’s also not far to go to Patong beach, where the Banzaan seafood market is.

Miinukset: The hot water for the bath tub in the master bedroom ran out very quickly so we couldn’t really fill up the bathtub.

Plussat: The reception was lovely, the deal fantastic, the services distinctive and the place is sweet, I really had a good time there

Miinukset: Nothing

Plussat: Big and beautiful apartments with nice view.

Plussat: Restaurant is good..Room is comfortable...View is nice

Miinukset: Some staff English is not so good..Night time function music was too noisy

Plussat: Every thing

Miinukset: Nothing

Plussat: Almost everything

Miinukset: Location

Plussat: The villa & swimming pool

Miinukset: Master bedroom facing road which was quite noisy at night.

Plussat: Beautiful Place, huge villas, apartments, pleasant staff, very useful to have complimentary car to drop and pick you up to/ From Kamala. The garden around the hotel is wow, everything is perfect, No hasstle basstle at breakfast, you can order whatever you want without que, the food comes to your table.

Miinukset: With the high price at least mini bar should be complimentary

Plussat: It is like a family hostel, they arrived us to the next destination in their car with no money

Miinukset: No services

Plussat: Kitchen of the hotel is perfect also we liked option about chosing sea food, fish. We are very thankful for hotel staff. Pools and all of the atmosphere was awesome. We recommend this hotel for everyone, we will come back as soon as possible.

Miinukset: Everything was great

Plussat: Very kind staff. Atmosphere here is very calm and peaceful thanks to the staff, all the vegetation and the pool. Not to much rooms, perfect place to relax and chill. Everything including the pool and commun parts is very clean and in good conditions. Free access to real coffee machine.

Miinukset: That not concern the resort, but to my mind you need a scooter (i think you can rent at the resort) because it’s far from beaches and restaurants if you walk (and very close if you drive a scooter). You can also use taxi but it’s very expensive in Phuket.

Plussat: The tranquility and peaceful environment

Miinukset: Location but it is easily overcome with rental of transport from hotel.

Plussat: Everything was wonderful. We love this place very much. We felt ourselves like our home. Jane was very helpful. She helped us about everything with a big patient. We will come back again this hotel. Thanks for everything.

Miinukset: Nothing.

Plussat: We checked in late at night, but the staff greeted us nicely and was very friendly. As long as you have your own transportation, it's a great location because it's close to beaches including Patong Beach. We liked breakfast, and the bathtub was really great.

Miinukset: The aircon in the bedroom stopped working occasionally. We couldn't find out the cause because it was in the middle of the midnight. We managed to make it work at the end.

Plussat: Friendly

Miinukset: A little bit away from beach

Plussat: This upscale resort is awesome. The architecture is outstanding. We stayed in the bird's nest pool villa which is designed around a unique topographical conditions with an amazing sea view and trees surrounding us. The check in experience is enjoyable! The Spa is highly recommended for their super pampering! The food in the room services and breakfast buffet is delicious and suitable for everyone! We really enjoyed the ambience and the high professional and decent staff.

Miinukset: Maybe the long stairs to our villa!

Plussat: Overall everything thing was just too good .. Food , location, staff , property, facilities, rooms, amenities, ambiance, atmosphere

Miinukset: Everything is too good about this property

Plussat: The staff was very professional and helpful. Special Thanks to Mr. Golf,who take care of us at the highest level. We highly recommend him. Ask for his service when you book your stay in Keemala Resort. You will be 100% satisfied! We were staying in the Tree Pool House.The design of the villa is amazing, spacious and very unique. Featuring two floors with a upper level master bedroom and a large lounge and dining area on the lower level with a privet pool.The bathroom was spacious with a wonderful stand-alone bathtub, monsoon shower and outside shower. Perfect for a nice relaxing evening. And the best part of the villa was the sound of the jungle, when the sun goes down. Truly wonderful experience.

Plussat: The bad was awesome, very comfortable. The bath and outdoor shower were nice. The central pool is beautiful.

Miinukset: The property doesn't look like it's being adequately taken care off. We were told that it's 4 years old and it is in quite a bad condition. Staff clothing is old and looks discolored like old rags. The view from the room is of a dirty pond with neglected plants. The pool outside of the room looks rusty around the edges. Overpriced and bad value for money.

Plussat: The style of villa and size

Miinukset: Lights of room was bad

Plussat: Absolutely everything !!! Both in and outdoor design, the landscapes left me speechless Food bit pricy but delicious and worth the price Staff paying attention to every little detail to make sure your stay is as confortable as possible If you have only few days to relax in Phuket, Keemala is the place to be !!!!

Miinukset: Nothing

Miinukset: We stayed at paresa resort from 7.17 to 21 July. On the evening of 7.18, In the Patong we negotiated a tuk tuk for 300 baht and boarded paresa resort. After getting off at the paresa resort we paid 400 baht, including a 100 baht tip to the tuktuk driver, but the tuktuk driver started to lie about saying that 700 baht was the agreed amount. It was not that hard to pay more than 300 Baht, but the article that tried to trick us was scandalous and did not want to pay. There was an argument between us and the driver. The driver told me to return to patong, which was his departure place, if i did not pay more than 300 baht. As everyone knows, tuk tuk drivers have sticky ties and they are associated with the local mafia.(There were also cases of assaulting tourists some time ago.) I thought it would be a great danger if I ran that tuk-tuk, of course I did not board. At that time there was a security guard at the paresa resort that watched all the events beside him, but he was just a spectator (I would rather recommend turning the gate into an automatic gate, which will save you money on labor). He look like he did not want to be involved in troublesome things. My friend asked the hotel night manager neung to call the police to get help. The hotel night manager does not appear infront of the hotel where the incident occurred, He repeatedly said that When the police came I could go to the police station. After a few requests, the police arrived and then the hotel manager came out. He insisted that the average tuk-tuk price from the original patong to the paresa resort, without hearing my word, was 700 baht and that it was the average price for locals. After I looked up the grab and explained that 400 baht was the average price of the grap, After telling the manager to complain his attitude He started work and helped us. I do not feel bad for only 300 Baht money,If we arrived at their hotel, we are having problems and then they have an obligation

Plussat: Perfect place for couples and honeymooners . Exotic !

Miinukset: Good things come at a price and so is this property. Pricey . More so if you are travelling in families than you can look for other options.

Plussat: Peaceful, secluded but within reach of busier areas if necessary

Miinukset: Lots of steps and the bar was average

Plussat: The space of the villa and the pool The outdoor shower The fully equipped kitchen The magnificient view

Miinukset: The living room of villa 131 and similar villas was exposed to the staircase leading to lower rooms, and anyone going down like tenants or room service can see us. Didn't feel that private.

Plussat: The view was perfect , staff was super friendly and the breakfast was lovely !! Hope we can comeback there one day ^^

Plussat: Every thing! It was perfect :)

Plussat: Extremely comfortable beds Well located with easy access to the beach, market, bars and stores Very friendly staff and service Spotlessly clean Complimentary water Nice Thai welcome drink Great WiFi

Plussat: Good location for access to massage parlours, cafes and bars. A short walk to the south end of the beach. Friendly staff. Clean room with fridge.

Miinukset: Bathroom was small. Air conditioner struggled to get the room as cool as I would have liked.

Plussat: Siisteys ja yställisyys

Miinukset: Huone pieni, ei säilytystilaa, jatkuva meteli myös yöllä, pieni kylppäri, ei oleskelutiloja

Plussat: Everything was perfect for reasonable price and staff was friendly and helpful

Miinukset: Nothing

Plussat: The staff was very kind!

Plussat: Todella siisti huone.

Plussat: Very friendly staff; room was clean and comfortable

Plussat: Location

Miinukset: Little small room

Plussat: I went to Phuket with my family on March 2019, and stayed at At Kamila for 4 nights, there are pros and cons of this hotel. Pros: •Most of the staff is very kind (I want to highlight the MOST OF) because I had some uncomfortable momentSSS with one of the receptionists, but I put this in PROS, because the other people are very VERY kind and helpful. •The location is perfect. •The restaurant although is expensive compared to other local restaurants, the food is very good.

Miinukset: Cons: • There is no lift. Unfortunately for us, this is a point to highlight because one of them suffer from a leg and the lack of elevator was notorious. • The cleaning is not the best, found a pillow and a towel stained or dirty, do not know! If I come back to Phuket, maybe I would stay at AT KAMALA, but as a tip if you are comming to this island, stay in a hotel in Phi Phi where the beach is AMAZING.

Plussat: Sijainti oli hyvä, lähellä rantaa. Huone siisti, wifi toimi loistavasti.

Miinukset: Hotelissa ei hissiä ja piti itse kantaa laukut kolmanteen kerrokseen. Henkilökuntaa ei juuri näkynyt, joten palvelutasosta en osaa antaa arviota.

Plussat: The hosts were amazing and welcoming. Celebrated our first Thailand New Year and it was the best place to be!

Plussat: Location: 2 minutes walk to the beach, so great. Staff: very friendly and customer orientated. They lend you a towel and beach mat daily. Room: nice, comfortable and clean, with 1L complementary water daily. The restaurant is also family owned and I recommend the fish :-)

Plussat: Very friendly and helpful staff. Central location & close to the beach. Nice room with however only a view to the neighbour building. Complementary strand towel & beach umbrella.

Plussat: Hyvä huone,uuden oloinen. Hyvä valaistus.

Miinukset: Kaikki äänet ulkoa kuuluivat. Parvekkelta ei näkymää,vain seinä.

Plussat: - Location is ver good, very close to Kamala beach. - Staff is very freindly and kindness. - Very clean hotel.

Miinukset: Nothing

Plussat: This is my second time to live here. Great staff always willing to help; the location is great, just opposite to the Kamala beach.

Miinukset: We lived two rooms there. One of the rooms' soundproofing is not good, we could hear people's voice next door (or it's fro another opposite villa). One of the rooms' water is quite cold and hard to make it warm.

Miinukset: Huoneet haisee homeelle. Tyynyt ilmeisesti ikean halvinta mallia. Tosi ahtaan oloiset piha-alueet. Altaat vie kaiken tilan. Meri ei näy hotelli alueelta. Rannalla ja hotellilla haisee roskikset aina välillä. Aamiainen ei ole mikään kummoinen vaikka kaikki sitä täällä tuntuu kehuvan. Ilmeisesti ne kehuu jotka ei liiemmin matkustele. Liian kallis. Hotelli on enemmän 3 kun 4 tähteä.

Plussat: This is our the sixth time at Sunwing Kamala. It's a great place to stay when you have kids. Facilities are really great (swimming pool, fitness center, kids playground...). Large breakfast buffet, good food and kids under 12 yo can enjoy buffet for free for dinner.

Miinukset: Activities for kids and adults are always the same...

Plussat: Pools were really nice

Miinukset: Food quality was so so and rooms could do with a refurbishment

Plussat: Lasten huomioiminen monipuolisesti oli huikeaa.

Plussat: Iso parveke, itsepalvelupesula sekä useat uima-altaat oli toimivat ja helpotti lomailua kummasti.

Miinukset: Saimme kokea erilaisia kommunikaatio-ongelmia henkilökunnan välillä muutaman kerran loman aikana. Muun muassa luvattu, hotellin tarjoama lapsenvahti-palvelu ei toiminut kuten oli sovittu.

Plussat: Rauhallinen ja laadukas hotelli. Hyvä aamupala. Lasten kanssa erinomainen vaihtoehto. Ravintolassa lapset syö ilmaiseksi ja nopea palvelu.

Miinukset: Jäteastiat haisevat...

Plussat: Tilava ja viihtyisä allasalue, sijainti loistava. Hotellialueelta pääsi suoraan rannalla, josta löytyi myös ravintoloita. Lollo & Bernie konsepti kaikkine viihdykkeineen toimi hyvin, 1-vuotias rakastui Lolloon ja oli todella kätevää, että kaikki lapset saivat syödä lasten buffetissa ilmaiseksi aikuisten ruokaillessa. Upean ystävällinen henkilökunta, todella lapsiystävällinen ilmapiiri. Palvelu pelasi kaikin puolin moitteettomasti.

Miinukset: Ainoa miinus oli pitkä ajomatka Chalongin satamaan, josta käsin kävimme erilaisilla retkillä merellä. Retkikuljetukset kuitenkin noutivat mukaan myös tuolta ilman lisäkustannuksia.

Plussat: Big comfy beds

Miinukset: Too many to mention, dreadful room, building works for 9 hrs per day, filthy water in bathrooms, vile smells!

Plussat: perfect place if you travel with an big Family or just with some kids, just choose one of the Family room closed to one of the several pools.

Plussat: One of the best hotels I’ve stayed in great location and big rooms staff were great and kids club spot on gym was brilliant to.

Miinukset: Nothing can’t fault this hotel

Plussat: Nice family and children oriented hotel with all required handy stuff (baby pot, stroller, baby cot, bouncer, microwave, proper size fridge etc) available for you in the room.

Plussat: Pool and the kids activities are great

Miinukset: The room is really old! The toilet and the bathing room are stinky even we have requested to fix it several time. The water pressures is really weak. The room doesn’t have enough light in the room plus the bathroom and we found numbers of dead bugs on the floor.

Plussat: Unbelievable breakfast buffet! Very comfortable and luxurious room.Very very clean.Excellent wifi reception and speed and tha staff was amazing,super nice and very helpful!Extremely pleased with the overall stay!

Miinukset: Some of the other customers very very loud and not very respectful of other people or the quiet hours.

Plussat: The hotel was fantastic. From the staff to the room to the fantastic pool and being only 25 metres from the beautiful Kamala beach. The breakfast was amazing so much choice and the location was great. Only a short walk to restaurants and shops and money changers. All the food and drinks were competitively priced so you could eat and drink by the pool or have room service which was 24 hours.

Miinukset: We would like to see the hotel provide some deck chairs on the beach.

Plussat: Due to a twin hotel on the same campus, there's no children in this hotel. There's a great buffet b'fast, and many other guests seemed to have full board. Many people from Russia and Scandinavia. Two bottles of water provided free daily. Shuttle to Patong and Central Market for less than a taxi or a tuk tuk costs. Endless pools! Great restaurant locations on the beach. Swim up bar with connect four. Strong air con in the room, and free wifi in lobbies.

Miinukset: Rooms aren't immaculate, mould in the shower, light fittings inadevrtently showing. Towels smell less than fresh. Bathroom lighting a little dark. Some pillows lumpy (but happily provided more)

Plussat: Upea määrä altaita

Plussat: Giant bed, immensely comfortable. The resort itself was beautiful and all of the staff were tremendously friendly. The breakfast was lovely.

Miinukset: There was nothing not to like.

Plussat: The location and the gardens and the peacefulness no yelling kids made this fantastic..

Miinukset: The menu can be more western...choices would be nice...

Plussat: Henkilökunta

Miinukset: Parhaat päivänsä nähnyt paikka.

Plussat: Every staff member throughout the resort were friendly and worked hard to ensure our stay was excellent. The facilities were great where we particularly enjoyed the pool bar by the sea. We would recommend staying here.

Plussat: Stuff was really friendly and helpful. Hotel is in front of the beach, amaizin location if you want to relax.

Miinukset: Pool, restaurant and bar was closing very early, so if it was raining you had nothing to do. Air conditioning was bit noisy in the room.

Plussat: Situated right on the beachfront! Excellent swimming pools, fabulous food and amazing staff. Clean and fresh towels/sheets daily as necessary. Would totally recommend!

Miinukset: Nothing

Plussat: Service with a smile

Plussat: Everything. the hotel, the facilities, the beautiful beach, the restaurant. We had great time!

Miinukset: There were ants on bed. But the staff tried their best to help us.

Plussat: Sijainti oli hyvä samoin merinäköala allasalue melko hyvä hieman liian ahdas

Miinukset: Aurinkovuoteiden varaaminen ja toisten pyyhkeiden siirtely oli ikävää

Plussat: Location is the only good thing about this hotel.

Miinukset: The room is full of ants. We have changed the room again and still ants everywhere. The room phone is covered with stinky oil. Tissue under sofa. Only one room key provided. Bed linen sheets are very old, not even white anymore.

Plussat: The hotel was very nice, clean and well maintained. Near it, there were many nice eating places - along walking street, The Deck (great Mediterranean and Thai Food), as well as the Sienna Rocks café with a great view. Staff were helpful and welcoming. The vanilla sky bar was great as well - do try their signature creative cocktails! Would give a 10 if it wasn't for the isolated location and two beds joined together.

Miinukset: Was quite a distance from the main road and the city. We could only travel around by renting a motorbike. Taxi is another alternative if you don't mind spending more. Also, we didn't like that the two single beds were joined together to create a double - that disturbed us sometimes.

Plussat: It was exactly what we saw in the booking.com website. The views were amazing, the hotel staff was fluent in English and the food was great.

Miinukset: There was nothing not to like about Cape Sienna.

Plussat: Mahtava aamiainen. Täysi kymppi. Lyhyen kävelymatkan päässä Kamala Beachilta. Henkilökunta oli todella kohteliasta ja palvelu erinomaista. Huone oli todella siisti ja sisälsi pieniä mukavia yksityiskohtia. Ravintola oli aivan mahtava. Huippu kokit. Parvekkeelta hieno näkymä merelle.

Plussat: The rooms and grounds are beautifully maintained, amazing food and beverages. The sienna rocks cafe and infinity pool was breathtakingly beautiful. Great central location and friendly staff.

Plussat: The property was lovely, nice views and very clean. Also very peaceful. Breakfasts was also very good, a lot of variety.

Miinukset: Staff communication could be improved.

Plussat: The hotel was beautiful had great facilities the pool was amazing the infinity pool was also great the hotel was beachfront had a choice of amazing breakfast selection and also a free shuttle service to the beach and back.

Miinukset: I was deeply disappointed with the stay at this hotel We were greeted by the manager who immediately after saying hello and welcome requested 2000 baht deposit per night of our stay which we were not aware of. Then being dissatisfied he offered us a beverage and a choice of shampoo scent. After arriving in our room which was in good time and before scheduled check in time we ordered room service which took exceptionally long and after 40 minutes of waiting we rang room service again to be informed that they are running behind due to peak time and we would have to wait another 20 minutes. We understand it gets busy however I would have wanted to be informed of how busy it is so that we knew and expected the food to take awhile. Once we have finished with our food we didn’t know whether they wanted us to leave it outside the door because they did not leave a cover for it and we did not want insects or animals coming towards the open plate of unfinished food So we called room service and asked for someone to pick it up. 30 minute later we had to call again because nobody came. Another thing is we took a shuttle service to kamala beach which departed at 10 am we were then informed by the driver that he will pick us up at 1:30 although the allocated pickup time stated 2:30 which we re-confirmed with the driver. At 1:20 we are waiting in the rain for the driver having no phone service as our only form of communication was three Wi-Fi we waited 40 minutes! Finally we decided to walk back to the hotel (15 mins) in the tropical heavy rain. After having spoken to the manager he gave us complimentary travel to Patong beach both ways. The reception staff were not very approachable they had a very gloomy and on interested faces really smiled. Other staff were lovely including the driver who sincerely apologise for the mistake. I have seen two cockroaches in our room at two separate times I cannot even bare to think how many I haven’t seen.

Plussat: View from room was amazing from the pool. They tried to upgrade us to a bigger sweet but there was no view from it so we sticked to our ocean view room.

Miinukset: The breakfast was not as expected, should’ve been way better. Found some ants on the coffee table.

Plussat: Liked nothing at all .you need transport to go to the beach. Breakfast was the same stale for three days. , absolute disaster , absolutely no value for money would not recommend anybody to stay there the most useless place I have stAyed as a five star hotel

Plussat: We loved our room, the view from our room. The main infinity pool view where the bar was, that they had free kayaking and snorkeling gear for guest to use. Staff was on point and very helpful ALL the time!! We did not want to leave.

Miinukset: You get kind of sick of the buffet, but what are you going to complain about when breakfast is free. Luckily the first morning we were the only ones in the hotel, so we got to order for a menu and that food was GREAT!!

Plussat: -staff very helpful -view was amazing -if you are looking for full privacy of the pool ask the hotel to arrange for you because not all the villas are private ( they gave me the most high villa the privacy was good)

Miinukset: - furniture is very old - food - lightening of the room - layout of the villa (if you book a 3 bedroom villa the rooms are not connected to each other)

Plussat: The best! Every thing was perfect :)

Plussat: The members of the staff were wonderful for us (Art, Kit, Park,...and everybody else) they did a super job to make us feel at home. Top service with a great breakfast (buffet, a la carte, champagne,...) we had every morning and also top service to bring and pick us up every time to our house there (was 5 minutes driving with golf car). The house was great, with sea view, top location and again excellent staff that came to clean up every day. When we're back in Thailand, for sure we go back to the Ayara Kamala Resort!

Plussat: The public swimming pool is good although it is nearby the restaurant. The three-bedroom is extraordinary big.

Miinukset: Disappointed for the gym room. It needs better maintenance.

Plussat: Great view and nice staff, staying was amazing

Miinukset: We ordered fried chicken, but the quality was little bit disappointing. Just 3 pieces, not well cooked, no fried just roasted.

Plussat: Everythings

Miinukset: Location

Plussat: I loved the great customer service and services the facility offered but loved the infinity pool on the balcony of my own room.

Miinukset: The beds are very hard usually when on holiday you want a soft matress well not this one was hard as a sack of rocks.

Plussat: Gooood breakfast and sea view! The fresh fruit juice is perfect!

Miinukset: The infinity swimming pool could not be used during the period I stayed without any notification in advance. The room is large but a bit dirty. I can clearly see the dust on the wall decorations. The location is not convenient at all and shuttle bus seat is hard to reserve.

Plussat: The hotel overlooked the ocean and the different facilities all had a spectacular view. The staff was very accommodating and really helpful with helping you find your way. It was affordable and not overly priced for beach view. The rooms were enormous and had beautiful balconies overlooking the ocean and we saw elephants walking down the highway one morning. Very quiet resort area.

Miinukset: The hotel smelled really musty and all of our clothes smelled moldy within a day or two due to the humidity. There were mosquitos in our room even when we never opened the sliding door and some days, housekeeping didn’t come until late evening so you were stuck using old wet towels. My sister got lost several times trying to find the room due to the split level. Despite having a free shuttle, it was a few miles away from Patong and easily a 500-800 bhat ride just to go 2 miles so location was a big drawback. Luckily we had tours come to the hotel to transport us for the days we stayed in Phuket.

Plussat: I loved the view the value for the room the cleanliness of the room great customer service awesome shuttle service and pool in room was great to have.

Miinukset: I felt the bed is a little to stiff yo firm for a hotel first night I had trouble sleeping and woke up with neck and back pain. I think the matress needed to be a bit softer especially when on holiday to let the body just relax.

Plussat: Excellent and supportive staff, cleanliness is top, facilities are super. It’s simply immaculate!

Miinukset: Just Nothing

Plussat: We loved the private pool.

Miinukset: The location and having to call the staff to drive us to and from our room to get to the lobby. It takes too long and is very inconvenient. Being advertised as close to Patong beach wasn’t really close. The taxi prices are ridiculously high at 400-500 baht ONE way!

Plussat: The view

Miinukset: They didnt put fruits on breakfast

Plussat: Superb service, room was nice.

Plussat: Great location...amazing views of the Andaman sea with Patong only 5 mins away

Plussat: The views by the pool & restaurant was amazing, as they overlooked the sea, the staff were very hospitable and so welcoming throughout our stay. The hotel was generally very clean and the housekeepers kept our room looking amazing each day. There was quite a few facilities & the location was a short ride to the beach

Miinukset: The hotel was a bit far out, so we couldn’t walk anywhere due to the roads, so had to rely and pay out for taxis everywhere, which did add up in the end. The hotel also applied service charges to everything we did, I.e even the Thai cooking class

Plussat: Me and my partner stayed and we really enjoyed the resort - lovely location - right next to Patong - beautiful views of the sea; has its own little beach which is nice to see too, staff are so kind and helpful. It’s a must!!!

Plussat: Property is very clean with amazing views if you have the sea view rooms. Rooms are cleaned daily and restaurant is very nice. Staff are excellent and extremely helpful this includes the Managers who make you feel welcome and like to engage with you to make you feel at home. You are provided with ample bottles of water and the food is amazing. The most amazing thing for me was that I could order breakfast at anytime and did not need to wake up at set times. Overall I loved this place and to top it off everyone is friendly, happy and do go out their way to help you. They have mastered the art of customer service and I recommend this place to all.

Miinukset: Slightly out the way and taxis can cost money if you visit other areas on a daily basis. It soon adds up. They do have a shuttle bus which costs 100 Thai bhat and local drivers so you are never stuck. Work around is strike a deal with a local driver if possible.

Plussat: yes the room is excellent the fantastic view the staff are nice and accommodating. The only thing is the location which is a little far from supermarket and restaurant..But overall is reallly excellent especially the breakfast..

Miinukset: location

Miinukset: Short of toiletries

Plussat: Completely in love with this property. Have visited Phuket a few times and have stayed at really nice resorts but this one beats all. Our room with jacuzzi, pool access and sea view was something that just made our stay extra ordinary. Perfectly placed from Patong beach which gave us peace and by travelling for 10 minutes it gave us the action packed Patong beach. The staff was extremely helpful and courteous. Big shout out to Pam and Kahn. And, it was the only resort (in my experience) and gives you the convenience of ordering breakfast buffet to your room if you feel too lazy to leave your room in the morning. Another cool thing that it offered was to have the welcome drink in your room and choose any drink from the mini bar (alcohol included). You choose your own soap and pillow fitness at the time of check in was damn cool. This property made my vacation extra special

Miinukset: The dirt patches on the couch on the patio next to the pool

Miinukset: No one speaks english they over charge for everything and the food is absolutely disgusting...

Plussat: It was a absolutely beautiful. The staff were so welcoming and warm. They were always accommodating. “A” was at reception when we arrived and she was incredible. She was so helpful and made sure we had everything we needed. Yaya was in the dinning area and she was also so pleasant and friendly. I’d most definitely go back just to see them and the incredible view from the deck, it’s breath taking.

Miinukset: There wasn’t anything we didn’t like. The only thing was that the hotel was a bit further away from town. So traveling to and from ended up costing more than anticipated.

Plussat: Hyvä aamiainen. Loistava huone sviitti. Hienot näkymät.

Plussat: Perfect place for family, nice pool with baby area and some toys to borrow, you can sit outside your apartement. Hotel can arrange airport transport for price almost same as taxi. Big room with basic kitchen equipment, microwave, quick boiling kettle.

Miinukset: Bed was bit uncomfortable, you can feel any move from your sleeping partner.

Plussat: Lovely stay, very kind staff, free shuttle bus, they took us by bus where we wanted in Kamala.

Plussat: Hidden paradise ! Beautiful pool- perfect for our children. Shallow areas and lots of pool toys to use. Exceeded our expectations with pool and absolutely made our stay. Rooms are all pool access ! Was just magic for us with small children who nap! We swam day and night and loved it. Staff super helpful. We would DEFINITELY stay again. Close walk to main drag, and restaurant and shops . Outside lights and chairs, pool lounges and umbrellas . Comfy Pet turtles and cat too! Kids loved it.

Miinukset: SOFA bed bit small for two kids. Lights on one switch- light up whole room so when kids in bed... adults have to be too!!! can’t read etc. But we dealt with that coz we’re straight into pool in am and then again last thing at night.

Plussat: Fantastic Crew. Nice and clean. 5 min Wall from the Beach. Pool 4 meters from the Apartment. My famile with 4 kids would love to come back. ⭐️⭐️⭐️⭐️⭐️

Plussat: Edullinen, päivittäinen siivous

Miinukset: Luottokortin lisämaksusta

Plussat: No pressure, big problem

Miinukset: There is no pressure on the water, and u see Black spots in de corners of the bath room

Plussat: staff was very nice giving some valuable insight information property also provides free transport within the city of kamala and free mobile phone for duration of stay pool area is very nice for hanging arround, especially for kids who can always be on sight from any of the rooms

Miinukset: very basic buffet breakfast out of the premises, though it is served by other provider

Plussat: Wanted a small hotel on one level and in a garden, with direct access to pool. This was exactly what I was looking for! A bit on the small side, slightly shabby and worn, but spotlessly clean and very cosy!! The pool was kept in impeccable condition! Staff was friendly and helpful, 2 small bottles of water per day included in the room price (we didnt take breakfast). WIFI was working SUPER well - big plus for that ! 2 things missing that would have increased the total points: there was no other mirror in the room than the default one in bathroom above the sink - a hotel room needs a full lenght mirror. There was nowhere to dry towels, swimsuits and other laundry type stuff. Guests were hanging them in the light fixtures on the patio wall and draping them over sun chairs and patio furniture. This made the whole place look messy. A nice narrow wooden stand with a few bars standing at the corner of each patio would be sufficient and make a huge difference to guests' comfort and the general look of the place. Other than that, cant fault it for the price/ value ratio. Very cosy and cute, I would go again if visiting Kamala.

Miinukset: There was no mirror in the room. Nowhere to hang wet towels and swimsuits.

Plussat: Paul, the manager, was so welcoming as were the other staff. Paul makes sure he speaks to every single person who stays there, not just as the manager of the property but to get to know the guests. They couldn't do enough for you. Nothing was too much trouble. MeiMei, one of the receptionists even priced up a weekend trip to Phi Phi and booked it all for us.

Plussat: -Staff in this hotel are friendly and professional -very clean pool and rooms -comfortable rooms to rest -pool is clean -restaurants and convenience stores around the area -again, HOTEL STAFF are amazing. kudos to all of you. Thanks for your hospitality. We will definitively come back in the future

Miinukset: None

Plussat: Hotellin vierestä löytyy kaikki tarvittavat palvelut lapsiperheelle. Perheelle tarkoitettu 2 makuuhuoneen huoneisto oli todella iso ja siisti. Allas-alue oli viihtyisä.

Miinukset: Henkilökunnan palvelualttiudessa oli puutteita. Vastaanottovirkailija oli tympeä eikä saanut oloamme tuntumaan tervetulleeksi. Pyyhkeet olivat kuluneet ja haisivat ummehtuneelle.

Plussat: Hotellin sijainti upea. Aamupala loistava. Isot, siistit tilat.

Plussat: Hyvä sijainti, valtava kattoterassi ja ok poreallas, suuret ja valoisat huoneet. Hiljaista, mistään ei kuulunut ääniä huoneistoon. Pesukoneelle oli käyttöä.

Plussat: Hyvin siistiä sekä yleistiloissa että huoneissa! Ystävällinen respa ja vastinetta rahalle! Katutasossa, ei mäkien kiipeilyä, helppo ja lyhyt matka rannalle. Kaikki sujui. Meillä oli kattohuoneisto, joka oli kuvauksen kaltainen ja siisti. Siivous ja liinavaatehuolto toimi hyvin. Aamiaisella ei luksusta, mutta ok: listalta tilattavat vaihtoehdot pöytään tarjoiltuina ihan kiva.

Miinukset: Avain ”vanhanaikainen” eli ovi lukittava avaimella ulkopuolelta ja 6 hengen huoneistoon saatiin vain yksi avain. Aamiaisella yhteinen ateriakuponki jonka takia koko huonekunnan mentävä samaan aikaan aamiaiselle. Ravintola ja hotelli eri lafkaa, joten esim. drinkkilaseja ei saa viedä omalle terassille, muovimukiin pyytämällä tämä onnistui.

Plussat: Location

Miinukset: Staff

Plussat: Très bonne en général .

Miinukset: I hate breakfast,no choice, no taste .Not like star hotel food & Restaurant service also was not good. Some times first day WiFi worked slowly, after discussion with receptionist, they gave speed connection

Plussat: The spacious two-bedroom apartment, pool, comfortable bed, friendly staff. Ours included breakfast at the Euro Cafe, which was an amazing deal. Fresh orange juice and big portions.

Miinukset: The water heater was weird - water usually too hot or too cold. Any warm water wouldn’t last very long before turning very hot.

Plussat: ystävällinen henkilökunta, loistava sijainti, viihtyisä allasalue, tilava perhehuoneisto, hotellin oma matkatoimisto edullinen ja hyvä palvelu

Miinukset: hieman kuluneet kalusteet ja siivouksen taso olisi voinut olla parempi

Plussat: Close to the street but far away for quietness during night time.

Miinukset: Floors were extremely slippery throughout. I didn’t like getting out of bed or leaving the bathroom and worried about falling. Furniture needs to be updated and walls painted. All in All good value.

Plussat: We, (a family of 4 with children aged 11 and 15) stayed at The Palms for 5 nights as the last stop after traveling around Asia for 25 days. I was a bit unsure what to expect because at the pictures the hotel looked a bit "bare" and "non cosy" - but it turned out to be a really great stay! We really enjoyed the large space in the apartment, great beds and the feeling og having a "home" after so many days living in (great) hotels. We had pool access from the room and that was great and super popular with the kids! The hotel is placed in the middle of Kamala but because they have a restaurant in front (facing the road) and then they have the reception area before entering the apartment blocks and pools it is really sheltered from any noise - so super central AND quiet! On the other side of the street you find the beach which we also enjoyed. I have to say that we were all happy with the breakfast choices (order from Menu). If you walk out "the back side" of the hotel you find more restaurants, cleaners, etc by a very quiet road. All in all a really great stay and we would definetly stay here again when visiting Kamala!

Miinukset: The only thing we did not like was the juice served for breakfast (which a saw was poured from a "supermarket bought" carton so it is not a cheap solution - just not a nice Juice at all!

Plussat: Lentomme myöhästyi 32h, saimme helposti lisämaksulla jatkaa yhden yön majoittumista samassa huoneessa. Myöhäinen huoneenluovutus klo 16.00 onnistui myös hienosti, vaikka jouduimme sitäkin pari kertaa myöhäistämään, samoin taksin tuloa. Hieno palvelu, kaikki sujui jouhevasti.

Plussat: The staff was really nice and polight and the overall ambience of the hotel was very comfortable and relaxing. Breakfast and the food was very nice. Pool was nicely maintained but was too small in size.

Miinukset: The walk ways to the rooms should be cleaner, they give a untidy and stuffy feeling. The size of the pool was too small , it was always cramped with people but other than the size, it was a nicely maintained pool.

Plussat: Ranta, oli niin parasta! Ihanaa hiekkaa ja vesi tässä pohjoispäässä puhdasta. Henkilökunta myös ystävällistä ja loistava buffet-aamupala. Esim. joka päivä vaihtuva hedelmäsmoothie, myös munakkaat ym sai tilauksesta. Huone oli siisti ja odotusten mukainen, sen sijainti kylläkään ei. Rantaa pitkin pääsi kävelemään mukavasti keskustaan ja rantaravintoloihin. Kajakin vuokraus hotellista joka päivä tunniksi ilmaiseksi, kyyti Patongille parikertaa päivässä ilmaiseksi. Rannan siivous, jätteiden lajittelu sekä kartonkipillit saa pojot multa!

Miinukset: Huone oli kaukana rannasta/kaikesta. Olimme E-siivessä josta oli aamupalalle/rantaan matkaa n. 200m, maisema tuon rakennuksen terassilta ei tosiaankaan imarrellut, hotellityömaa, kymmenkunta kuollutta puuta ja muovinurmikko. Myös rakentamisen möykkä häiritsi sekä terasssilla että altaalla. Sängyt oli thaityyliin verrattuna ihanan pehmeät, ihanan iso sänky ja puhtaat satiinilakanat, sänky tosin jo parhaat päivänsä nähnyt, sai nukkua montussa niinkuin vanhassa hetekassa. Hotelli oli myös aika täynnä, joka tarkoitti että aurinkotuoleja ja -varjoja ei tosiaankaan riittänyt kuin aamun aikaisille "varaajille". Ko.pyyhevaraussysteemi oli teoriassa kielletty, mutta siihen ei kukaan puuttunut. Aurinkovarjoja oli ihan liian vähän. Hotellin ravintolassa hyvä ruoka, mutta aika kallista. Lähin marketti keskustassa.

Plussat: Hotelli sijaitsee rannalla ja oli vielä tällä hetkellä koko Kamala Beachin pohjoisosan ainoa hotelli. Erinomainen ja monipuolinen aamiainen. Oceanview-villasta upeat näkymät merelle.

Miinukset: Kuntosali oli välttävättä, laitteita voisi olla lisää. Viereisen hotellin rakennustyömaa häiritsi hieman ja alkuun meidän superior-huone oli juuri rakennustyömaalle päin. Todella huonon rakennustyömaa-näkymän ja metelin takia vaihdoimme huonetta. En suosittele superior-huonetta.

Plussat: Location is right on the beach with a lovely pool. Breakfast was good with plenty of choice. The rooms were very comfortable and we were given an interconnecting room which was helpful. The beds were really comfy and bathrooms very clean. Roof top bar was awesome at sunset with excellent cocktails, we even went back up after dinner and there was a very good guy playing live music!

Miinukset: We couldn't open our sliding door to the balcony. It was a strange layout up and down an around the building to get to rooms. There was a very strong smell of gas and drains on our way to beach, pool, restaurant which wasn't very pleasant.

Plussat: Great breakfast spread!

Plussat: Comfortable rooms, Fantastic location, Happy Hours

Miinukset: Toilets would appear as not very spacious and don’t give a clean look

Plussat: Great location and swim up bar.

Miinukset: Building work meant that sun bathing wasn’t very relaxing.

Plussat: rauhallinen ranta.

Miinukset: EI ohjelmaa tai mitään activiteetteja.

Plussat: The location is amazing, in a very quiet part of the beach which feels private. The pool is a great place to chill as well, with views. The best thing about this property is the staff though, in particular housekeeping, room service, breakfast restaurant and the roof top. They were always friendly and efficient, the restaurant staff were incredibly flexible when I checked if they could make some or other meal vegeterian. I didn't expect them to so I was really grateful when they literally said no problem every time. Also, I had an accident on some rocks which resulted in a shallow but nasty cut and they were very quick to send first aid. Big thanks to the guys who were so helpful with this!

Miinukset: The service at reception could be hit-and-miss sometimes. Most times when coming to reception with any questions it felt like they were really busy and just wanted to get rid of you as quickly as possible. On arrival my parents took a seat next to reception while I was checking in as they were really tired after the trip. The welcome amenity of a drink and a fresh towel was just left on the reception table instead of taking it to them, so I brought it over to them myself while our passports were copied. It just felt a bit weird because there was other staff available at the moment and no more guests. Its a little detail and just one example, but it set the tone for most reception encounters, which felt rushed and not very friendly. There were exceptions though among the front desk staff, maybe they really were overwhelmed with work during the days we were staying as it seemed busy.

Plussat: I liked the cleanliness most

Miinukset: I did not like the location being so isolated that very minimum local food options were around.

Plussat: We made our booking thru booking.com for Novotel Kamala beach , we drove to Phuket from krabi so by the time we reached the resort it was late, but the check in was very smooth and hardly took a few minutes We were 2 families travelling together and got rooms next to each other, the rooms are spacious with a comfortable bed and we were thankful for the resort for pre providing extra bed instead of sofa which was perfect for our 6 year olds . For dinner we ordered veg pizzas by mistake we were sent sea food pizza but was immediately replaced with the correct order. Indian menu is also available for order. Just connecting the resort we have Kamala beach it s a long C shaped stretch with many resorts lined up its great for morning walks as well as post dinner strolls and sight of the lights along with way is amazing. We chanced upon a fire show , and also sent good luck lanterns in the sky. The ocean is shallow and without any rocks and is safe and perfect for swimming. There is a healthy spread of items on the buffet with the best juices and fruits. Their bread is really fresh and unique Don't miss trying the bread with nuts and seeds. Special mention for the JAMS which are available in the buffet. Papaya Jam , very tasty something I had for the first time and loved it. There was also Banana, coconut , guava jam. Kids loved the kids corner and so did the adults small bite sized waffles and pancakes with the choicest toppings available.

Plussat: Restaurants near hotel

Miinukset: no sitting arrangements on the sea... Rooms are very Small

Plussat: great location

Miinukset: expensive prices quality/price level is not optimal

Plussat: The appartment is spacious, well maintained and fully equipped. Seaview was absolutely astonishing, we enjoyed on the balcony so much. A few minutes walking from Kamala beach. Big supermarket is also within walk distance. Staffs were nice and helpful.

Miinukset: Some facilities are quite old, but no impact for using.

Plussat: Location, view

Miinukset: A little dated, for example phone to reception not working, some light bulbs not working. The cleaner some times exchanged towels, sometimes left towels in random places. But none of these make me not want to return. A great place overall.

Plussat: Space. Privacy. Being left alone. Almost private pool and villa experience. Everything at walking distance. Cats Overall landscaping 24hrs pool Crabs all kinds of and a few other crustaceans during low tide. Great for kids to experience. Sunsets are great.

Miinukset: Nothing much to dislike. . Except a few broken glass shards at the Pvt beach. .but that's most likely down to some idiot guest breaking a beer bottle. . .

Plussat: Great location in Kamala and great place for families, with lovely grounds, friendly staff and a great swimming pool. An easy walk to the beach and Kamala and a nice quiet atmosphere.

Plussat: Very clean and quiet. Friendly staff. Rooms are big and comfy and kitchen is equipped with all kinds of kitchen ware which makes it easy to cook if you want to eat in. It was perfect for our family.

Miinukset: There's only one restaurant at the location. The main street is a 10 to 15 mins walk away if you want to have more places to eat and shop.

Plussat: The place is very clean

Miinukset: Plenty of noise as lots of maintenance work going on the entire premises since it’s considered “low season “ right now. We even experienced a complete power blackout one night for about 4 hours duration hence no lights and no A/C.( Quite an experience with a toddler around). The “Front Desk Manager” was not very accommodating even though to be fair she did check us in about 1 hour and 30 minutes earlier than the “official “ check in time upon our arrival.(But anyhow our apartment was vacant) However upon checking out even though there were no other guests checking in our apartment she was adamant we leave by the official Checkout time. ( We by mistake had switched the checking in/out timings so we had the impression 2pm was the checkout time.We had a late evening departure

Plussat: We loved this place! We really liked having a family area and kitchen. We liked having separate bedrooms without having to book separate rooms like hotel options. We like the view and the seclusion of the place. As we walked down Kamala Beach, we saw other hotels where they sit right where people walking up and down the beach can view the rooms and the pool. We enjoyed being off the beaten path. Also, the pool is secluded and there’s a hedge of shrubs, plants and trees that block the view from the walking paths to the pool. It rained about half of our time there and there were not many people ...that was good but also bad as restaurants were not functioning at optimal levels. We really didn’t have good food during our stay. The Deck was pretty good and we ate there two times. Our favorite restaurant was The Taste Bar and Grill and The Corner Restaurant....both about 20 minutes away. Kamala does not have good dining.

Miinukset: Food/restaurant quality in Kamala Beach

Plussat: fantastic house with fantastic view a private beach to yourself... a dream!

Miinukset: the breakfast is not what to expect from that standard jaded bathtub not functional 32" tv

Plussat: All good in every way. No Problems

Miinukset: nothing

Plussat: Confortable bedroom cleaning ok 20min walking distance to the beach.

Miinukset: We booked with breakfast included, supposed to be a buffet but when we arrived they said due to low season it wasn't a buffet. We had to ask each time we wanted more juice or something else, service wasn t very good.

Plussat: Room was clean, big, and comfortable. Bed was big and towels were changed daily. Staff were very friendly and happy to help.

Miinukset: Speaker on the post plays out national anthem every 6pm and 8am. Location is just a bit of a long walk to the beach if you don't have a bike.

Plussat: Great location and friendly environment.

Miinukset: It had a very cozy restaurant which we had breakfast every morning. But the noise from the street was a bit disturbing at times.

Plussat: Cheap and cheerful

Miinukset: The staff could have been a little more helpful which surprised me

Plussat: Really nice place for relax, so quiet and the location is convenient.I rent motorbike there for two days, nice price and wonderful experience. The staff was kindly and very helpful to me. Thanks.

Plussat: Authentic Thai food and the manageress hopped on a motot bike and went to the 7 to get me a bottle of rum because she had none in stock. Very nice food and service would go back again

Miinukset: Water pressure but you can't have everything in a budget Thai hotel

Plussat: Everything

Miinukset: Nothing

Plussat: Everyone in that place was very kind and pleased to me, ready to help in every moment. The room was clean and cozy, no problems with warm water in a shower. Everything was very nice and i'm totally happy with my staying here! Thank you!

Plussat: Breakfast needs to be a lot better...nowhere near the same standard as other hotels...dont believe the pics...room was clean...but stains on sheets...air con faulty...as was the safe and the water heater...."but" i guess ok for the money..staff were lovelly though..speak english well..

Miinukset: As above....

Plussat: This hotel / resort is a true piece of paradise....The staff were totally excellent, so warm and friendly they really made us feel like part of their family. They had are room prepared early ready for us after are long flight from the UK, it was in their low season so not always possible but a really nice touch. Their THAI green curry is famous and a real must taste...

Miinukset: The accommodation is spotless but slightly dated, the owners are aware of this and a upgrade program is in the pipeline. BUT do not let this small matter put you off staying here the staff,,,food and resort is amazing. We have stayed here twice and would not hesitate to stay here for a third time when we return to Thailand

Plussat: Vehreä uima-allas alue joka oli erittäin viihtyisä. Tilavat huoneet. Maistuva aamiainen.

Miinukset: Kävelymatka rantaan on melko lyhyt mutta matkalla tarvitsee ylittää vilkasliikenteinen tie. Tämä on turvatonta lapsen kanssa. Hotelliesittelyssä ei tullut ilmi että huone on toisessa kerrokessa monen portaan päässä. Tämä oli hieman hankalaa rattaiden kanssa. Check out ei ollut sujuvaa vaan maksujen kanssa ja kuitin kirjoittamisessa meni 30 min

Plussat: Huge suites

Miinukset: English level except owner I guess

Plussat: This was are second visit to this resort...as we started are journey here three weeks earlier be for we explored Vietnam. On our return the staff had refilled our fridge with drinks we had left previously. Once again we arrived early and the staff had our rooms ready. The staff at this resort are truly the jewels in the crown, they were there from dawn till dusk and they always greet you with a warm glowing smile. The on site restaurant is also excellent and their Thai green curry is a must try.

Miinukset: Well the resort needs a overall as it is a little dated....BUT spotless...the owners are in the process of up grading the property...just lets hope we can still afford to return in the future once the upgrades have been carried out...!!!

Plussat: Great location - fab pool - whole property is very well looked after

Miinukset: Nothing

Plussat: Nice clean big rooms. Staff was extremely friendly and accommodating. Two nice pools. Great food service.

Miinukset: Staff is not 24 hours at front desk. They left around 7pm and licked the doors to the lobby. We did not see them the remainder of the evening.

Plussat: Very spacious condo in a quiet location with beautiful views from the balcony. New bottles of water delivered everyday and the staff was accommodating with requests for extra towels and pillows.

Miinukset: Nothing! Everything was really wonderful.

Plussat: Good base on arrival to Phuket, nice to have own kitchen facilities Staff lovely Quiet mountain side surroundings

Miinukset: Too far from beach. Had to take taxis. Would not recommend for more than a couple of days unless looking to be away from tourist areas, it's much more residential

Plussat: Quite and peaceful ambience, surrounded with greens

Plussat: Very helpful It is clean and modern It is good for long stay the surrounding green and quite. Big enough swimming pool. Very respectiful and helpful staff. For sure I will visit it again.

Miinukset: It is far from main road and shops, but I am not sure if they provide a complimentary ride to the main road since I did not asked them. The of the gym equipment need to be replaced.

Plussat: Beautiful clean apartment with generous room sizes.

Miinukset: The beach, shops on the Main Street etc were a good distances but we knew that so it didn't comf as a surprise.

Plussat: Quite place and good for family vication, very good staff, cleaness and etc

Miinukset: Good facilities.

Plussat: Very friendly staffs

Miinukset: The property is located quite far from the main road.

Plussat: Surroundings - peace and quited, wonderful mountain view from the window.

Miinukset: Hard to get to any food place or shop without a car; the closest one is a 20-minute walk, but there is no pavement and road is narrow.