Red Roof In Hotel Ao Nang Beach

Location.

Towels very old. Reception and stairs dirty.

It’s not a hotel, it doesn’t have a structure of a hotel. The staff doesn’t speak English at all. We had a problem with the air con and the staff took too long to resolve the problem. I don’t recommend.

Good location, big breakfast, apparently clean.

The worst staff ever! After a really long day trying to get to Aonang we got there around 5pm exhausted and there was nobody at the reception just a phone who nobody picks up so went to a restaurant have dinner came back 40 minutes later, nobody again. You could see there was nobody there for a really long time because there was 4 keys on the table where you are supposed to leave when after checking out (at 11am). All they do is leaving a phone number that only picked it up after the 7th time we tried calling. Finally when someone showed up for the check in he gave us a voucher for breakfast next day saying it happened next door. Not true, it is not next door its in another hotel in the end of the street, and of course next morning there was nobody at the reception to tell us where to go and they took a while for them to answer the phone again. And that’s not everything, the room seemed to be ok but the ac doesn’t really cooled down the room. Around 11pm we saw the receptionist chatting at the massage place by the corner so we asked him a fan because the ac was not enough, he said yes and never showed up again. Almost forgot to mention about the smell that comes from the toilet 24/7. It almost made me vomit. And the water pressure is non existent.