Yakushima hotellia

Plussat: Excellent location. The staff speaks english quite well

Plussat: Very good service

Miinukset: Didn't realised that the price included pre-set meals each day, would have preferred to have the option to have ala carte meals some days

Plussat: It was the most amazingly luxurious, beautiful, expensive hotel we’ve ever been to. The service was ridiculous (you could have a buggy ride to your room from reception, someone ran the bath for you) and the food was unbelievably delicious and presented beautifully.

Miinukset: Nothing

Plussat: Amazing place, amazing location, but most importantly amazing staff. It is expensive, but you could not ask for more.

Plussat: We loved everything else: the staff was incredibly thoughtful and focused in making this experience unforgettable. The rooms were perfect and the breakfast was very good and riched. We fully recommend this hotel.

Miinukset: The hotel was a bit far from the main activities on the highlands. There are no restaurants at walking distance. Therefore you need to rent a car either by your own or directly to the hotel (which can quickly become expensive). Also the options for reasonably-priced food are very limited in the hotel, so you can feel sometimes a bit pressured to overpay your meals.

Plussat: Amazing hotel, peaceful and luxurious

Miinukset: Nothing

Plussat: The property owner, Yuki was so wonderful and helpful. She helped me purchase my ferry tickets, organized a rental car to pick me up from the port, and gave amazing suggestions about things to do on the island (there's so much to see). The food offered here was also amazing (my friend and I ate breakfast here and also got the homemade bentos for our afternoon hikes), and the room was so cute and comfortable. It was like staying at a cozy family cottage. Will definitely come back if I get another chance to go to Yakushima.

Miinukset: I liked everything!

Plussat: Everything was great ! The pension is beautiful, clean and perfectly equipped. The food offered by the host is super healthy and delicious, and the host are amazingly kind. This place is so great that I want to keep it secret :)

Miinukset: Nothing

Plussat: Yuki is the best! She helped us with booking the ferry and the rental car, gave us helpful tipps and served delicious food. I will definitely stay at her place again when I'm back on the beautiful island of Yakushima. :)

Plussat: The host was very kind and food was delicious. We felt like family

Plussat: Yuki was very nice and helpful, she was informative and gave you appropriate advice on your trip, the pension was very comfortable and stylish, and the food was delicious

Plussat: Cute bed and breakfast- only a few rooms so no problem sharing bathroom. Owner so nice and helpful!! Open air ‘wild’ onsen very close. Walking distance from izakayas for nighttime eating so the driver could also have a beer! Food at the hotel was also really delicious!!

Miinukset: Nothing much. That I couldn’t sit upright in the bottom bunk bed..

Plussat: The place is super clean and comfortable. Yuki is the best host that anyone can ask for, she is so kind and caring, helped us a lot! I highly recommend!

Miinukset: Everything was perfect

Plussat: Delightful and extremely helpful hosts. With 3 rooms sharing is no issue. Washing machine very useful. Wonderful food. Fresh fish caught on day, vegetables from garden and great cook. Location great but car recommended.

Plussat: We had an awesome time, especially Yuki is a great host, she cares a lot and is lovely. We have taken all evening the sashimi plate, by far the best choice we made.

Plussat: Yuki was helpful to the point of being beyond reproach. She arranged our ferry to the island, made a reservation for a rental car, helped us pick it hikes to do during the day, just overall a lovely person. She made us tasty breakfast sandwiches every morning, and we chose to have dinner there a couple of the nights we stayed. Those meals ended up being the best we had on the island. Not only is she a great cook, the owner goes and catches the fish fresh every morning. She also went out of her way and made me special meals because I'm gluten intolerant. She took the time to find gluten free alternative ingredients for the meals she knew she'd be making me. It was one of the most thoughtful and pleasant stays I've ever had in any country. I would recommend the pension to anyone and we're hoping that we can visit again someday.

Miinukset: I really don't have any negative feedback.

Plussat: Nice staff and excellent view at onsen area

Miinukset: Nice staff and give value information for us although there was Typhoon.

Plussat: Beautiful helpful staff! Amazing view! Perfect for some down time , fresh air and sunsets found in postcards.

Plussat: friendly staff, good dinner

Miinukset: If the breakfast can change for guests who stay more days, it will be much better!

Plussat: Very friendly staff. They are very helpful and cheerful. Will certainly visit there again.

Plussat: Cleanliness Staff Rental equipment

Plussat: Bus station is outside the house,very close. And staff has a magical laugh.

Miinukset: WIFI is not good

Plussat: Naru was amazing! He kindly booked for our restaurant for the night. They have a dry room for hikers which was a plus.

Miinukset: Our room smells moldy + the tatami smell which I'm not used to. The ac is not working very well, as it takes a long time for the room to feel cold air.

Plussat: The owners are really kind and the bath is comfortable and really hot

Plussat: The accommodation is just absolutely recommendable! Nice staff which made everything to make us feel welcome.. super tasty breakfast and lunchboxes they made for our hike. You can rent hiking shoes and coats there for a good price. Also they have us nice recommendations where to have dinner. You can also wash your clothes there and coffee and tee are for free. A big supermarket is close and also the bus station is directly in the front. Thank you very much for everything!

Miinukset: The only thing (which isn’t really remarkable) is that the WiFi is sometimes not so strong ... but this is criticism on a high level!

Plussat: I loved the breakfast which was a traditional Japanese style and the Japanese bath was great. The staff were friendly and helpful-we got driven to the bus stop early in the morning.

Miinukset: I thought the room had a funny smell, it was a bit stuffy. The location was slightly further out than expected (about 15 minute walk to the town) which was not bad but something to consider if you don't like walking.

Plussat: The breakfast was splendid. The staff was very friendly and always happy to help.

Miinukset: The internet speed was pretty slow.

Plussat: We stayed in the new building which was very clean and had everything we needed. Communal kitchen for storing breakfast and stuff for hiking. They offer a bento box lunch which they drop at the building in the morning before you leave for hiking, which was perfect. Lovely staff. Very friendly and welcoming.

Miinukset: Tatami mats and futon beds never that comfortable...especially after a day of hiking.

Plussat: Generally really liked the place and would stay there again. View from my window was wonderful - I could see the sea (just) and sit for hours watching the clouds on the mountains too. I don't think every room is so amazing but I was very lucky. Room was a good size and place is kept very clean. I found myself looking forward to coming back here after a night on the south of the island.

Miinukset: Generally really liked this place. Only slight changes to suggest. It would be really nice if there were a few more signs in English - for example, for the microwave, dryer and recycling bins. I had to work it out by guess work however I do realise I am in Japan so English is a luxury. The walls and doors are thin so you can hear people opening doors and cupboards, etc and this can be annoying if you want to sleep. I think this is common in traditional Japanese buildings. On Yakushima, its likely people will be getting up potentially very early to go hiking. Checkout is 9.30am anyway.

Plussat: The location was perfect for us. Easy Check-in and helpful staff. Large room for two. Pretty comfy. Shoe dryer was a revelation for us after hiking (100yen for 120 minute wich is good!)

Miinukset: The facilities like kitchen and bathroom are very vintage, but still cleaned. Bad soundproofing.

Plussat: Very convenient location. You can order bento wich is very convenient for early hike.

Plussat: Nice staff, very helpful, the localisation is also very good. From this place you can take any bus that will take you to any place in the island. The kitchen and bath and toilets are shared, you can meet nice people over here.

Plussat: Great place for couples and backpackers. Very close to the information center, restaurants and shops.

Plussat: Bathroom! Very unique. They will keep your bags in their shop, before/after check-in/check-out. Owner gave us a ride to the necessary building (they have number of them as I understood). Washing machine is free (they have 2 of them), and drying machine is 100 yen per use.

Miinukset: I haven't seen tea bags or something similar in the kitchen. I wanted to drink it late at night, and I didn't found the courage to go thought all places in the kitchen to find it, so I leave it as is. Yeah it's not a minus as is, but just a way to improve. Or reminder for other travelers to ask this things beforehand.

Plussat: Really friendly staff, we dropped off our luggage and went hiking for the day. Staff were friendly and the room was great value for money. They kindly gave us information on where the restaurants and shops were

Plussat: Dinner was very delicious and thoughtful.If you ask them what you cannot eat, it will be fully awared.

Plussat: Traditional Japanese Home. We had a really nice stay. The hosts are super friendly! The food is absolutely delicions. Make sure you eat dinner aswell as breakfast. It’s really not expensive and you get authentic japanese food. Dinner is not every day though, so check in advance.

Miinukset: Hosts don‘t speak english, unfortunately we didn‘t speak japanese either, so communication was not easy, but worked nontheless! We didn’t have a car, so the location was is not very convenient but ok if you’re flexible.

Plussat: One of the most authentic Japanese experiences I've had ever. Great local food, nice host, cozy decoration. The package is just superb given that I also went to other minshuku with good ratings and this one is just a little bit better in every single aspect.

Miinukset: Google Translate doesn't do all the job. The location was a bit off from major attractions. I might have been able to catch the last flight should the host notify me all foiljets and ferries were cancelled.

Plussat: The accomodation is run by a very committed and friendly, charming and helpful family; japanese meals are extraordinarily good; we met only japanese fellow travellers; friendly atmosphere

Plussat: Employees are nice and helpful, good service and nice location, close to Anbo harbor. The big bath place and massage chairs are especially helpful after the hiking.

Plussat: I absolutely loved the look of the hotel. The staff was INCREDIBLY friendly. Absolutely the best service I've had from a hotel. There was one particular staffer that really catered to my needs the entire stay. They helped me figure out the hikes I should go on, which buses to take, etc. There's a Japanese bath that's very spacious and an option for a stone spa if you want. I cannot rave enough about this place. It's just beautiful and next to a local restaurant called isso no kaoru.

Miinukset: Absolutely nothing.

Plussat: In short, even though the staff had just enough English to get by, they were by all means incredibly helpful. Some might find their suggestion to leave room keys at the front desk when you go, but they are larger keys and the staff uses it as a way to engage with you and schedule your meals if you had paid for them.(I had purchased the room with included breakfast) While the practice may seem odd, it was never a big deal to get my key and head back to my room. The main thing I thankful for, and why I appreciated the staff: I told the staff I was checking out before desk hours (~5AM or so) and they inquired as to why, and insisted I make my reservation at a closer port and helped me figure out a much less stressful time frame with the bus schedule. I did exactly that, and unfortunately the ferry company moved the early morning ferry to the other port. The staff came to my room later in the day and told me about this change, and then helped me rearrange my schedule to make sure I could catch my boat on time. It's not something I expected, and I'm pretty grateful that they kept track of that and wanted to help me. Had they not, I'd have found out too late and would've had to delay my other travel plans by at least 4 hours (which would not be fun). To the staff of Yakushima Green Hotel: ありがとうございました

Plussat: Beautiful quiet location overlooking sea yet near to Anbo port, friendly and very efficient staff, fabulous facilities including a wonderful bath house spa, extensive choice of breakfast, all woven together in a serene and seamless manner. The traditional Japanese style room is amazing - infused with smells of cedarwood and tatami matting.

Plussat: this hotel is 1 min walking from bus station No.61 CHUO, which is easy to visit the Giant Jomon-sugi. You can walk 5 min to a main bus terminal to buy day-passes and walk around 15 min to tourist information center. the island has only one surrouded road and you may not worry about missing way. the green hotel, its facilities and staffs are far more my expectation. the people there are very polite and friendly to schedule the travel route and call one viewing spot for whether they could take care of my lugguges. especially thanks to the pretty girl who helped check-in/out, ordered hiking-lunchbox and saw me off out of hotel. thanks for making my trip in yakushima memorable.

Plussat: Excellent location and very spacious! The staff were always so helpful and polite, everything with a smile. ありがとうみなさん！ I loved the free tea and biscuits in the room and the free onsen. The supermarket opposite the hotel has some tasty food and drinks. This hotel really made my vacation perfect!

Plussat: You know from the drive up to the hotel that you are arriving to something special. I will keep it short - we had an excellent 3 night stay at this resort hotel. The staff were extremely attentive to our every needs - the chef whipped us up with delicious vegetarian meals that were pictures (we did not stop taking pictures of the dishes we were served). We asked for directions for a recommended site on the Island - the following morning we were given a satellite picture of the site with exact directions. Just a few examples. The Hotel grounds are beautiful and do not miss the waterfall about a 20 minute walk. The bedroom was very lovely with comfy beds, linens, towels - modern, light and clean. The view (either side is amazing). Dining room is very nice and so is the spa , lobby and other public areas. Nice farewell from the staff to end this lovely memorable stay.

Plussat: Good and peaceful environment

Miinukset: Remote from city

Plussat: Super helpful staff, very efficient! Onsen is very good, room very comfortable. The hotel has a huge, beautiful park. The bus that goes around the island stops at the entrance of hotel, very convenient. For early trekking, they can replace breakfast with a packed breakfast+ bento lunch. We could rent electric bikes for a nice ride along the coast.

Plussat: Silence, vast rooms, restaurant

Miinukset: Nothing

Plussat: A very comfortable hotel.

Miinukset: It is very clean. The room is big and comfortable.

Plussat: Great place in Yakushima.

Plussat: Lovely place. The owner was very kind and gave us recommendations for places around Yakushima (just a note: because we can speak Japanese, we could communicate in Japanese, so I’m not sure if he could speak English). The toilet and bathroom were very clean, and there were always clean towels provided for use. Nice hot water (+ a bathtub). 10/10 would recommend this place and will definitely come back when visiting Yakushima. Just a note for Yakushima: if possible, rent a car - it’s much more convenient; if you hate spiders - beware, there are tons of spiders and spiderwebs all around the island

Miinukset: Everything was good. Though, if you don’t have a car, it would be quite far from a supermarket/restaurant

Plussat: Daichan is the best. He told us everything we would ever need to know about the local hikes, roads, beaches, onsens, resteraunts, and everything else. We felt that he genuinely cared about us and our wellbeing. Not only did Daichan give us a place to stay, he gave us a story that we'll all be telling for a lifetime. Make sure you bring a beautiful woman!

Plussat: This was one of the most memorable travelling experiences I've had - ever. The yurt is huge (there were only two of us so we had lots of space), hot water was always provided, the location is quite close to the road but that means there's a bus stop close to the house. Bought the "free" bus pass that allows you to travel on (almost) all local buses on Yakushima, good value for money. Good location if you're interested in seeing Jomonsugi, Kigensugi, experiencing the onsen next to the sea (and sometimes under it), the various waterfalls or the Harutahama Beach (tropical fishes, sea urchins, corals in tide pools, turtles!). Relaxing, unique and fun place! ...but really, the spiders were monsters. Try walking around after dark and have a headlamp on you. All those small glittering eyes - spiders.

Miinukset: ........bugs. Spiders. It's not the hostels fault, but if you get the creeps from bugs then consider not walking around after sunset.

Plussat: These yurts are super comfortable and have everything you need. The owner must be the most hospitable person on the island. He guided me in, gave me tea, baked me sweet potatoes and told me to call him any time I needed to go to the shop so he could drive me. All will little to no English and just a translate app. Really unique setup and I would highly recommend it.

Miinukset: I have no complaints, but will advise that the toilet and bathroom are in separate buildings to the beds, in case that bothers anybody.

Plussat: General feel of the mongol hut. The value.

Miinukset: The cockroach, the loooong check-in, the global confort.

Plussat: Staying in a tent offered a very adventurous but still luxurious experience. The owner was very hospitable, helping us plan our hikes and driving us around to get dinner. His sense of humour made the stay especially memorable.

Plussat: A lot of space for us. Able to prepare our own meal. Possibility to do a washing machine.

Miinukset: The owners were not always helpful when we needed to be brought somewhere whereas they did propose. It is needed to have a car to be autonomous on the island.

Plussat: The host was amazing. He provided suggestions for places to visit, maps, and directions. He even brought us popsicles and drove us in his personal car to an amazing onsen.

Plussat: It was a very different experience staying in a yurt. The host was very helpful and even gave us a lift into town several times to the supermarket and dropped us off and picked us up from dinner as buses were limited. He uses google translate so you can communicate really easily.

Miinukset: The island is fairly remote so not many buses and they finish early. Which means it’s hard to get our for dinner at night without relying on the host to drive you. Although we did a supermarket dinner one night and the host helped us cook in their kitchen.

Plussat: Host at this property was absolutely amazing! He cared about me literally all the time while I was accommodate there. Even though that he doesn't speak English and he communicate only via Google translate, he will help you with everything. Like travelling around island, with trips. I visited one onsen and he recommended me shortcut how to get there, which was very helpful. As he is local he knows everything about island and how to avoid some payments. Also that place was very clean, good WiFi connection and my host every day prepared for me boiled water

Plussat: Location was outstanding. Listened to the ocean waves each night as we slept. Private bath also really well received. Great, remote location if you have a rental car. Great to be near turtles and see them via the Local Turtle Conservation group's organised tours.

Miinukset: Hot water was a little bit 'hit and miss'. Some general (minor) repairs would significantly lift the 'feel' of the place (not major/expensive repairs... just a bit here and there). There was a bit of confusion around payment, as we had payed via booking.com and this didn't seem to be clearly reflected at checkout time.

Plussat: By the beach

Miinukset: Our heater was broken. It was really cold and took about 30 min for the staff to try to get it going. Finally we were transferred to another room. We also asked for daily cleaning of our room which didn’t happen

Plussat: Great location right on the beach, outside of season the place was pretty empty and super quiet. We also got to see the turtles hatching on the beach! Staff is super friendly and tries to make guests as comfortable as possible.

Miinukset: External terrace was made of wood that was a bit old already, stepping too hard could result in damaging it. Pretty difficult to reach without a car.

Plussat: The home cooked food and hospitality

Miinukset: Location quite far from any shops or food

Plussat: Incredible place to stay

Plussat: Everyone was so friendly and welcoming. The location right next to the beach is great. Food was delicious.

Miinukset: Nothing negative, just two recommendations: - Recommended to have a rental car. - Diner should be booked at least one day ahead.

Plussat: Great location, excellent rooms and cleanliness

Miinukset: The showers are quite bad :(

Plussat: Comfy beds, great breakfast, gorgeous sea view!

Plussat: Room with Excellent sea view

Miinukset: Did not provide the price of drinks before your order

Plussat: The sound of the sea from the balcony was beautiful! Made for a wonderful sleep. The view from the bath was soothing and spectacular. Onsen was nice, and location very convenient to restaurants and super market - bus stop.

Plussat: Bath with view. Location close to some wonderful restaurants and cafes . Lovely sauna and onsen . Kind staff.

Plussat: The dinner course is excellent and worth every penny, but need booking in advance and no walk-in. The Chinese staff in front desk is helpful with good command of English. Recommend deluxe room with sea view

Plussat: The location was five mins walks from the port which was great for leaving luggage, and was two mins walk to two bus stops and a supermarket if you needed. The standard twin room had an absolutely stunning view over the ocean (only slightly impeded by the newer hotel block below) with two large beds and ample space. Most of the staff were very kind and helpful. The spa was lovely and modern and razors etc are available if you ask. General amenities all good and readily available too. Easy check in and out process. The view made it worthwhile.

Miinukset: A bit tired and too expensive for what you get. Breakfast was as to be expected for an included buffet, nothing outstanding just very fresh and a large variety.

Plussat: Very nice decorated lobby, room. Tasty and diverse breakfast. Beatifull sea view from the room. Friendly staff.

Miinukset: We felt a little stuffy in the room.

Plussat: Local food dinner is delicious！

Plussat: The cleaning lady was extremely nice. The onsen is also great. The main building is lovely but only if you actually get the room you paid for. BEWARE and don’t get SCAMMED

Miinukset: BEWARE. They SCAM tourists, they put tourists into their round cottage huts regardless of what room you paid for. We paid for a standard room and a superior room and were stuffed in their outdoor round huts which were MOLDY and used for storage. There were literally spare sofas and wrapped up TVs in our room. When we went to complain they blamed it on us and on booking.com saying it didn’t specify what type of room. But luckily we had our confirmation email and the photos on booking.com of the different room types. Also their map (attached) shows that the superior room we paid for was in a different area of the hotel which was clearly not where we were put. They also couldn’t explain why our standard and superior rooms were the same cottage style when we paid a lot more for the superior room. In the end they had no choice but to admit to their “mistake”. Hard to call it that when it was deliberate and they feigned ignorance. Bottom line is they are racist and give priority to locals and people of Japanese descent. They ended up putting us in the correct superior room which was clean and 3x bigger and in the main building but said “we are fully booked for the standard room! It is Jan 3rd and busy after all” To which I replied “well that’s not my problem since you sold me a standard room. I shouldn’t have to suffer a moldy dark and cold cottage room in the car park.” They then shrugged and said “sorry” but clearly weren’t. They ended up charging us for both rooms even though we gave them back the cottage room key and just ended up all staying in the superior room. TERRIBLE management.

Plussat: Front desk staff was excellent. Very helpful in helping us to rearrange our jetfoil schedule to depart earlier before the in coming typhoon. Onsen.

Miinukset: Nothing

Plussat: Beautiful property. Felt like you were in Hawaii with the well kept gardens and the mountains in the back drop. The kindest hosts who helped us with everything.

Plussat: Lovely, caring owners Amazing view on the sea and the mountain, (and no mention of the night skies), very peaceful "retreat". Convenient for families with a big garden and spadeful living room and kitchen.

Plussat: Wonderful house in a magic garden. Secluded with wonderful view on mountains, which should be climbed (tough, early morning rise necessary to enjoy view from peak!) Hosts are very kind and helpful. Spacious room, house very stylish and beautiful.

Plussat: The accommodation was so beautiful with nice kitchen and bedroom, also the garden, felt like as if we were in Hawaii. The day we stayed had strong typhoon and had to stay at home. The staff was so prepared for everything, for instance, the water in case the water service is stopped etc... also told us what to see and what to do in Yakushima. We had a wonderful day! Definitely will come back!

Plussat: I felt like I was in Hawaii! Everything was awesome :D! We really enjoyed spending time there!!! Mahalo

Miinukset: Huge spider... but the owner rescued us lol

Plussat: Nicely decorated room in a beautiful location. Rooms were immaculately clean. Breakfast was delicious.

Miinukset: Very uncomfortable futons. Stayed in many traditional Japanese rooms and these were the worst comfort wise! Particularly considering the price.

Plussat: Quiet location yet near public transport and shops, modernised traditional style. Very helpful and friendly staff who let me check in early due to the cyclone creating havoc with plans. A very cosy and comfortable stay : )

Plussat: Great location, large, comfortable room with amazing view, near the center of town, lots of parking for rental cars, and the breakfast was consistently top tier.

Miinukset: The staff speaks limited English, and with our limited Japanese,we communicated mostly in charades.

Plussat: This is a lovely authentic Japanese ryokan with good size rooms. Everything is very clean and the onsen (hot baths) are excellent for washing out all your hiking aches. The breakfast is delicious and plenty of food to start the day. The hotel staff are very polite and helpful, and smiles and handwaving gets over any comms problems.

Plussat: Good location easily walkable from Miyanoura port. Stunning views across the river to the mountains. I was hiking early one morning of my stay so the hotel prepared a delicious packed breakfast to take. I stayed in the annexe and my room had a private bathroom and bath/shower.

Plussat: Nice house, nice room, the car ride to the ferry terminal

Miinukset: Walls are really really thin, futon not that comfortable

Plussat: I had a big traditional japanese root in the annex. Well located in Miyanoura (20 min afoot from the port, can be a problem when it's raining). The japanese breakfast is very good.

Miinukset: The staff doesn't speak a word of english and the wifi is pretty bad.

Plussat: Yakusugi-su is a typical minshiku in a small town on a small island. The tatami room had a nice view on the river front. Food was excellent and people nice, friendly and very helpful.

Plussat: Traditional Japanese Hotel, friendly service, traditional Japanese breakfast, public onsen was great after hiking!

Miinukset: Nothing

Plussat: Very friendly and helpful staff, great food and views from the room. Also, the onsen was a great addition to our stay!

Plussat: The room and the bed are comfortable. The staff of the hotel is very kind. The location is very good.

Miinukset: The 1st floor is full of food smell.

Plussat: very clean and comfortable, we had a good rest after hiking

Miinukset: poor wifi connection

Plussat: Great service and friendly staff. Spacious and comfortable room overlooking the river. Really beautiful! Felt very safe and peaceful. Had an onsen included which was a nice feature.

Miinukset: We got a room that had been smoked in. An older hotel but not bad.

Plussat: Amazing food amazing staff great place. Highly recommend!

Miinukset: It was perfect

Plussat: Japanese style accommodation with communal bath available. I slept in a futon on tatamis with a view on the river. Very nice staff and nice traditional Japanese food. The staff can pick you up and take you back to the airport upon request.

Miinukset: nothing it was all great!

Plussat: The onsen and yukata, very good traditional breakfast