Hotel Vier Jahreszeiten Berlin City

Showers were nice and hot with good water pressure, room was quiet.

I was traveling for work and always look for room service options as was coming straight from an 8 hour flight. They advertised room service on the booking site AND in the leaflets in their rooms, however they did not provide any sort of room service. I specifically booked the hotel as it offered room service so I was very disappointed with the false advertising. They also advertised bathrobes in every room, but I did not have one of those either. I also booked a standard double room but when i went to the room it was two twin single beds. When I went to reception to ask about this she told me to 'push the beds together'. Housekeeping did end up coming and pushing the bed together for me, but I was left with two small single duvets (which were coming out the duvet cover and were dirty). When I called reception and asked them to replace it with one large double duvet, they said they would but never came.I didn't bother to chase up at that point as was staying just the one night. See images for duvet + room service ads.

This was an interesting stay. This Four Seasons Hotel is clearly resting on its laurels, and using its brand name to attract customers. And whilst the stay was pleasant, it didnt meet our expectations. The lobby itself was more reminiscent of a Turkish bar, not a well known hotel brand. The decor was nice enough, but seeing cleaning products and half empty drink carts in the lobby upon checkin felt untidy and unfinished. The booking we made was for a double room, and initially, we were given a twin. The staff were nice enough to change our room straight away. Customers need to be warned that there is no air conditioning in this hotel - and therefore its really bloody hot in summer! Even the pedestal fan wouldn't keep us cool. Our shower also flooded our bathroom - as I said, it wasn't a bad hotel at all, just the little things didn't add up to make it a great one. The breakfast on the other hand was very good - lots to choose from and a nice dining room. Checkout was easy. The area itself, I like, but Kreuzberg isnt for everyone, especially older travellers, lone female travellers or those travelling with children. It's your classic bohemian suburb, and that lends itself to interesting characters hanging around the nearby U-Bahn and parks. This U-Bahn, however, is super convenient to get to many places. Not to mention the plethora of great coffee spots in the nearing area. If I was returning myself, sure, I'd stay there. But probably not with my family or just my wife again.