Hotel Tequendama Bogotá

Near of the historical center of Bogota

Everything else was fantastic, the staff were generally courteous, helpful and professional, the spa area with pool, sauna, steamroom etc was excellent, the buffet breakfast catered to most needs and tastes. The free hourly running shuttle service between the airport and the hotel was excellent- unfortunately we were not aware that it was free or hourly running on arrival and took a taxi from the airport. All in all though, a relaxing last day in bogota.

We booked a double room for two people, but although there was a double bed in our room, everything was set for one occupant, one bath towel, one bath robe etc. There was no tea and coffee making facilities in the room on arrival, which there should have been and when housekeeping arrived with it, there was only one cup, one saucer, one teabag etc and the coffee machine still had a used coffee bag in it! When we asked the young lady for a second cup and saucer and more teabags, she just looked heavenward - it may have been at the situation rather than at us, but we didn't expect that kind of reaction from 5 star hotel staff, is also showed a lack of communication between reception and housekeeping. It rather marred our arrival, but we did receive a complimentary patter of fruit as an apology.

good place. nice staff.

I chose this hotel for the location and the historical significance of the hotel. I liked the good treatment I received by the staff at the reception, the housekeeping. and the spa. I got a last-minute discount plus genius discount by booking directly with booking. My favorite part was the spa with the jacuzzi, pool, steam room and sauna. The view from my bedroom on the executive floor was beautiful during the day and at night. Parts of the hotel are like a museum which was a pleasant surprise. Seeing the military police outside the hotel was kind of cool. I also liked the infamous history of the hotel which made it a fun place to stay for one night. I really like the heated pool.

I wish the staff knew more about the hotel history, I asked many questions but the general staff did not really have much of an idea. The security is a bit heavy-handed watching my every move... at times I did not really feel like a welcomed guest. I did not like the lighting of the hotel in the lobby. The sauna needs to be rebuilt as I find it a bit dangerous the wood feel like it's about to break and the screws/nails seem a bit dangerous. Registering myself and my guest just takes way to long during check-in. I have made my reservation on booking and all of my information is there. What more do they need? I understand a photocopy of my passport entry stamp for tax purposes, a credit card and my signature. I wish the process were quicker.