Frankfurt hotellia

Plussat: Location

Miinukset: Horrible experience with the A/C

Plussat: Aamiainen oli monipuolinen ja erinomainen. Keskeinen sijainti on paras mahdollinen kaupungissa.

Miinukset: Nykyaikaisessa WC:ssä pitäisi olla bideesuihku. Bideeallas ei aja samaa asiaa.

Plussat: Location

Miinukset: Lobby small

Plussat: Huippuhotelli keskeisellä paikalla. Hyvät shoppailu alueet aivan hotellin läheisyydessä. Huoneesta mahtavat näköalat kaupunkiin. Aamiainen loistava.

Plussat: Room service with tasty food

Miinukset: Coffee Maschine was off (Espresso) in the early morning. Would appreciate to have at least a good 24/7 Coffee/Tea Corner

Plussat: Amazing hotel and Amazing staff

Miinukset: Nothing

Miinukset: check in loooong time over 1 hour

Plussat: Perfect location, friendly but not annoying staff members, nice breakfast, luxurious interior

Miinukset: None

Plussat: Yksityiskohdat oli hiottu viimeiseen asti kohdilleen. Sänky ja aamiainen olivat loistavia.

Plussat: City view

Miinukset: Queue for breakfast on weekends.

Miinukset: Wifi issue was very annoying.

Plussat: Great hotel. Very central and the staff are so friendly

Miinukset: Nothing that I can think of

Plussat: Luxury hotel. Best room ever.

Miinukset: If you decide to have dinner in the restaurant, then be prepared to pay 5-star prices. Breakfast could have more and better muesli choices.

Plussat: ... everything, but mostly the kindness, professionnality and expertise of the staff

Miinukset: nothing special

Plussat: Great Spa Area Good Breakfast Great Service

Miinukset: Nothing to complain

Plussat: Extremely welcoming staff. This is a one of a kind hotel. Not comparable to other hotels in Frankfurt. Once in the courtyard with a drink you feel elsewhere. Very nice room with a terrace overlooking the inner courtyard. Big swimming pool and nice spa. Just A perfect stay with my partner for the weekend.

Plussat: Everything was perfect

Miinukset: Absloutly nothing

Plussat: Clean and quiet room, excellent breakfast and dinner. Very polite and friendly personnel.

Miinukset: There where no make-up remover pads in the room (my wife believe it is a must at a 5-star hotel). The room climate control doesn't allow any change except 21 degrees Celsius. The wardrobe's sliding door makes awful noise.

Plussat: The hotel was beautiful, very clean and offered great amenities.

Miinukset: The hotel was not with in walking distance to popular restaurants and old town.

Plussat: It’s a very good hotel

Plussat: The staff is extraordinarily 10/10

Plussat: just perfect in every way.... Staff excellent

Plussat: The breakfast is wonderful. Jimmy's Bar is a great place to spend time

Miinukset: Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.

Plussat: excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.

Plussat: Nice decoration, very decent

Miinukset: No

Plussat: Clean, professional, good breakfast. What should be expect from a good hotel.

Miinukset: Good location for the Messe. But otherwise a very quiet neighborhood with not much going on.

Plussat: Great staff and comfortable

Miinukset: Lousy pillows

Plussat: Location, Cleanliness, Big room, amenities

Miinukset: Decor of the room was very dull. The carpet, colors used, etc made the room look very dull.

Plussat: Loved loved staying here. The hotel is clean the staff is very friendly. The best breakfast and chill out area.

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Sauberkeit

Miinukset: Checkout time was 13:00. i was in the room at 10:00 and cleaning person entered the room just knocking one time. Afterward, the cleaning person tried to enter the room at least four times. They should know that I was to checkout and come to clean after my check out. very annoying

Plussat: Personal service - great staff

Miinukset: Water pressure / shower

Plussat: The location

Miinukset: Air condition is very bad and staff are not that friendly

Plussat: The hotel was very well equipped, nice appartments with everything we needed. Very modern and luxurious decoration and furniture. Bathtub and robes for extra luxury. Close to Frankfurt Messe. VERY good beds, had excellent sleep

Miinukset: Breakfast was not very elaborate, but also not overly expensive.

Plussat: Location is very good big mall nearby with plenty of shops and restaurants also the area is very clean and safe .. Rooms are specious .. Safe and easy access parking lot.. It's a good place to stay for families and who is planning to move around Frankfurt.

Miinukset: The room was hot , i contact the reception about that but the technician told us that the AC doesnt work if its cool outside , and you have to open the window. We did , but couldn't sleep due to the construction works outside at night!

Plussat: It was a very good experience what I hade in this nice hotel. Location good and have some good restaurants within few steps along with a new mall. Secure parking garage and reasonable value (19€/day). Room new and well prepared.

Miinukset: The housekeeping not professional; 2 days and they didn’t renew the shampoo, shower gel .. etc. Need some focus on that. Overall, nothing harm

Plussat: Did not take the breakfast. Clean, bright, spacious, excellent bed. Shower very good. Plenty of options for charging portable devices.

Miinukset: Saturday night: bar was closed. Close to others locally, though.

Plussat: Tilava huone, siisti hotelli

Plussat: The staff were friendly and allowed us to check in four hours early. The room was very clean. The hotel is modern and in a good location.

Miinukset: The air conditioning didn’t work. We contacted reception twice but the problem was not resolved. We were unable to open the windows because of the construction directly outside. I’d suggest requesting a room on the side of the building away from the construction because it was incredibly noisy and is carried out 24 hours a day.

Plussat: The location is fantastic - very close to the fair. The hotel is pretty new; we stayed there already 2 years ago and it feels like it’s starting wearing out.

Miinukset: When we checked in we were given a room key to a wrong room.

Plussat: Big room, comfortable, nice furniture

Miinukset: The room was hot, I asked the reception why the AC is not working, and they answered that it is not summer anymore ! but sorry I am staying in a hotel and such decision of shutting down AC should not be made by such a reputable property! The last day upon our checking out the house keeping staff started knocking our door from morning despite we placed "No disturb" sign! they knocked our door 3 times ! Our room was overlooking the back yard of the exhibition center, very noisy they work night and weekends!

Plussat: I liked the hotel, its great and new. All clean. Best location for the Expo too.

Miinukset: Aivan hirveä haju/tuoksu aulassa, aiheutti allergisia oireita mm. puheäänen menetystä

Plussat: Great room with great amenities for the price. Impressive!

Plussat: Mini bar was free! Which is amazing! Considering everywhere else charges premium.

Plussat: Nice location, large and clean rooms

Miinukset: quite a few hairs on the bed

Plussat: Lovely comfortable hotel, and fabulous friendly staff.

Plussat: Everything!

Plussat: it’s looks really good design and much more comfortable, new and free minibar, and good service at the hotel

Miinukset: I prefer that toilet/bathroom are separate from the room but I didn’t like the way it has been designed, so I’m more fan of a a room and a separate bathroom with toilet so we can have some privacy inside there :)

Plussat: Great value for the money! The hotel was really clean and modern located really close to the city center. The room was large and the underground parking was good! Also the mini bar is free.

Plussat: Big & clean room, nice minimalist design, well equipped gym, good spa, free soft drinks in minibar

Miinukset: Very limited room service menu, only free soft drinks in the minibar (no chocolate, nuts etc.)

Miinukset: the staff was not very welcoming and not very aware of customer´s need - had to wait for half an hour to be able to order a glass of wine, for example

Plussat: Friendly, helpful staff. Comfortable beds, quiet and relaxing rooms. I liked the location.

Miinukset: Everything was great.

Plussat: The hotel was only about 6 weeks old when my husband and I stayed there. The rooms were lovely. Everything was very clean, the staff was very pleasant, and the workout facilities were simple but effective.

Plussat: Location

Miinukset: Liked it all.

Miinukset: Softer bed and larger room

Plussat: comfortable bed, nice tv, beautiful bath and super convenient location for the airport and restaurants.

Miinukset: overcharged me by $58. I prepaid $---- for my room and they charged me $58 when I checked in. Plus they charged another $16 to my card for some unexplained reason. I would like to receive a refund of the extra $58.19 charged to my card.

Plussat: The location is fantastic, and the rooms are nice.

Miinukset: Attention to details in the room were a bit off, and my bed linen had some holes in it.

Plussat: Meillä oli ilta aikaa ennen aamun paluulentoa Suomeen, niin suoraan hotellin alla olevalta juna-asemalta pääsee näppärästi n. 10 min piipahtamaan Frankfurtin keskustassa. Hotellissa ihan ok ravintola ja aulabaari.

Miinukset: Jos lentää Finnairilla (T2), niin hotelli sijaitsee toisen terminaalin (T1) lähellä. Toki terminaalista toiseen pääsee kohtuullisen mukavasti shuttle bussilla, mutta täytyy siihen jonkin verran varata aikaa (n. 15-20 min).

Plussat: Please let future customers know that the hotel is not sign posted at the airport. Which makes it virtually impossible to find. I came in from an international flight at 10pm and had another international flight to catch the next morning. Searching for a hotel that is not sign posted was exhausting and time consuming. When I finally found the hotel the manager informed me that this happened often to customers. Apparently, the airport does not want anymore signs and will not let them put signs up. Go figure the absurd logic to that!!! Especially when I have chosen the convenience of a hotel directly at the airport. I would recommend the Sheraton which is directly at the airport and sign posted.

Miinukset: No signs telling people where the hotel is

Plussat: I have to stay in Frankfurt airport many times to catch my flight, this was probably the newest of all the hotels next to the airport that I have stayed at. It is right above a shopping center so convenient to get things quickly. Staff was also very helpful regarding a lot of matters.

Miinukset: Even though it was walkable from the airport but a bit difficult to get to with many luggages.

Plussat: very modern very clean and extremely comfortable bed

Miinukset: nothing short stay

Plussat: Quiet, well located. Staff were very helpful.

Miinukset: Shower head dripped all night.

Plussat: Excellent location and customer focus.

Miinukset: No

Plussat: Right in the airport. Modern hotel.

Miinukset: We paid extra for the executive lounge. It was ok but not kept clean at all. In the evening there was food on the floor and on the furniture, and the same at breakfast. The bedroom was freezing and despite waiting two hours for the heating to work the best the hotel could do was give us extra duvets. Not such a great experience overall.

Plussat: Rooms tend towards mood lighting. Sometimes you need a brightly lit environment.

Miinukset: For an airport hotel it is a long walk from the airport.

Plussat: Cleanliness and friendly staff.

Miinukset: None

Plussat: The location of the property is very close to the downtown. The room is spacious.

Miinukset: The room decoration is outdated and lack of any style. The room facilities is very limited and below expectations. The key card keeps failing and loss the magnetics.

Plussat: Excellent location, near bars, restaurants and train stations. Spacious rooms and in super order. Definitely a 5 star hotel worth going back soon.

Miinukset: Nothing

Plussat: The location is terrific and tourist attractions within easy walking distance. Rooms were excellent and staff very pleasant. We only stayed for one night and really enjoyed the hotel. The Concierge was extremely helpful and couldn't do enough for us.

Miinukset: Very disappointed in the quality of the breakfast available. The reason for my comment is that at a cost of USD43 EACH for breakfast, I expected to eat an omelette that wasn't flat and overcooked.

Plussat: Location stuff

Miinukset: Nothing

Plussat: It is a great property, the building is beautiful inside and outside. The location is great. the different sitting areas are inviting. The breakfast was fantastic. If I am ever back to Frankfurt I will stay in this hotel.

Plussat: This is the best hotel I have ever stayed at in my life. Truly a 5 star hotel. It was our anniversary and they brought us a small cake and champagne complimentary. The soaker tub and waterfall shower were amazing as well. There isn’t one thing I could say that is negative about this facility.

Plussat: Location was great so was the staff and room is clean

Miinukset: The elevators are malfunctioning need more improvement

Plussat: Aamiainen oli loistava!

Plussat: Great location. Great bed and linens

Miinukset: French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity

Plussat: I am familiar with Frankfurt. The Steigenberger is the best place I have ever stayed. Normally it is pretty pricey. This time the deal was great. Big room with real amenities .

Plussat: Amazing hotel close to to the shopping area and the Romer. Rooms were were well furnished and the staff was excellent. I accidentally left my glasses at the hotel, and they even shipped them to another German hotel free of charge (the hotel offered to shipped to our house in the US, but we wa tee them so I er so they had no issue shipping the to our hotel in Rothenburg).

Miinukset: Everything. Great location, great staff and nice rooms. Highly recommend.

Plussat: location, facility

Miinukset: staff training on the way??

Plussat: Clean ,the staff,the location,best in frankfurt

Miinukset: The breakfast is adequate don’t meet with other fine elements of this beautiful hotel,the croissants are cold not fresh enough

Plussat: Great rooms Great location Staff were excellent

Miinukset: Gym was below standard for a high end hotel Hairdryer was basic

Plussat: Close to everything, clean, good stuff

Plussat: the location , the food and service is excellent .

Plussat: Cozy reastaurant, excellent food, suitable location, 25m swimming pool

Miinukset: Surveillance of the swimming pool (towels not available in the evening), and fitness area (water in the pot was there for at least a day - fruit in it was decaying), was not on the level of hotel as whole.

Plussat: Todella tasokas hotelli! Siistit, viihtyisät ja rauhalliset huoneet. Erinomainen aamiainen!

Plussat: Location with proximity to Fressgass. Great rooftop bar. Very comfortable bedding. Quiet despite room exposure to busy Hochstrasse.

Miinukset: Room decor very sober but ok for business travel. A/C could have been better.

Plussat: This hotel locates just beside Opera house, good to go famous places in Frankfurt. Comfortable rooms.

Miinukset: Not especially.

Miinukset: Location is best.

Plussat: The bed was extremely comfortable.....like heaven

Miinukset: Nothing

Plussat: Location being very close to the Messe. We have a large SUV and often worry about hotel car park spaces being small. This was not the case and was no worry. As we had travelled in the car we opted to walk to the city centre which took about 30 minutes at a gentle pace.

Miinukset: Not clear how to stop to check-in when driving. Had to work my way back to the hotel and park where some gardeners were working. A bit stressy. A lot of building work in this part of Frankfurt which may be affecting the drains as the smell which we whiffed a few times outside was also present backing up into the bathroom.

Plussat: it is a very nice hotel and nice staff , clean room, wonderful breakfast,!

Plussat: Good location if you are visiting Frankfurt Messe. Restaurants and shops in the area and in the Skyline Plaza Mall.

Plussat: a shopping mall is just next to the hotel.

Miinukset: Breakfast is at basic level . No verities.

Plussat: Location

Plussat: Iaa Frankfurt

Miinukset: The Bed and Pillows! :((

Plussat: Great location.

Plussat: Location for Frankfurt Messe is good.

Miinukset: Staff was uninterested and on my booking request for two rooms with two separate beds I got no answer or remark but when we checked in we got two rooms with single beds without any comment. I went back to complain. First reaction was, it is not possible I'm sorry. After some extra complaining it was possible to upgrade one room and get one invalid room. I opted for only the upgrade, when I went to the room it was the invalid room. Room was not clean, hairs on pillow etc. All in all a pretty poor service level.

Plussat: Room space, friendly staff,quick chick in/out

Miinukset: Service at night, shortage of people. Food machine not accepting small coins. No delivery for laundry, collect at reception.

Plussat: I wanted to visit IAA 2019, so I choosed one of closest hotels to the exhibition. Nice and clean room. Free coffee in the hall.

Miinukset: Around midnight I have been woke up by room phone call. Of cause, I've ignored it. In a few minutes, hotel staff broke in my room and asked me "Why you are here?". Probably, it was a checkin mistake, but I'm sure it could be figured out next morning.

Plussat: Rauhallinen ja hyvä sijainti.

Miinukset: Ostoskeskus vieressä oli sunnuntaina suljettu

Plussat: Everything was perfect, staff was very helpful

Plussat: Very modern decor, good location, neat rooms and courteous staff. The bed was very comfortable and they had the best sofa bed in addition to the on in the bedroom. It was expensive though. Staff were multilingual and very helpful.

Miinukset: It was pricey.

Plussat: Clean, modern, great mattresses

Miinukset: Breakfast not included

Plussat: Spacious and clean... the staff they are helpful..close to the shopping malls..

Miinukset: So fat i didnt have any negative comments for adina

Plussat: everything is good. SKYLine shopping mall is near by. brealfast is very nice. Room is very clear.

Plussat: Nothing

Miinukset: Nothing

Plussat: reception staff know there work ,and in morning we are not joined the breakfast but the kitchen staff full coopreated with us to glide to how you can arrange your breakfast because we had a kitchen apartment

Miinukset: i have a my relative in 75 km from Frankfurt he came for my help at air port and come with us to hotel then i asked reception can he stay with us for few hours she told its against the police then i asked an other room for few hours then she do very much cooperate but she charged full amount .here only my thinking hotel give me some discount (its my personally opinion and no relation with hotel performance)

Plussat: This is our second time staying at an Adina property. This one was the best so far. Everything was great! We checked in late, so parking garage was full... not their fault. Fortunately the mall is located right behind the hotel and you can park in the parking garage there and its very simple. We were starving and teh rest. was open until 10:30PM to order! The food was good. Our apartment/room was clean, very clean. Not a single issue. The halls were quiet. Very pleased as we travel with our children! Staff very helpful, friendly. Location is good if you don't mind walking to major sites (old town)... a lot to explore in this area though as well.

Miinukset: Only complaint is we heard very loud music at night. Definitely from outside, so not the hotels fault... but our window faced an alley so... I think that was the issue. There must be a club or bar near by.

Plussat: Big studio room & clean nice decorated very good location

Miinukset: I stay at the apartment for 4 nights thats from 20th 24th August 2019 they take from me insurance amount 400 Euro unfortunately not pay me back until today 15th September 2019 which i don’t know why the process are taking such along days which are unbelievable reasons accepted, therefore near future iam not going to stays in Edina apartment.

Plussat: it was all good.

Plussat: I'll be back Great experience and beautiful feeling.

Miinukset: The prices are over average

Plussat: Nice hotel, not far from train station and next to the Messe. Friendly staff at the reception, very nice check-in and check-out. Good breakfast, all you need is here.

Miinukset: A bit far from the city center, if you are here for touristic reasons Awful pillows, like everywhere in Germany. Not possible to sleep.

Plussat: It is located in a quiet area not far from main train station. Staff were efficient & diligent with everything. We were able to leave luggage while we picked up cars etc. They gave excellent directions to places in Frankfurt.

Miinukset: Nothing

Plussat: As was good

Miinukset: Nothing

Plussat: the location was great, only 10 minutes from the Hauptbanhof and close to two Ubahn stations. the Altstadt was only a 20 minute walk or about 10 minutes by ubahn. The staff were very friendly and polite and efficient at both check in and check out times. the underground car park was convenient and secure. The breakfast was fresh and a good choice of items.

Miinukset: Parking was expensive, but it is in the middle of Frankfurt.

Plussat: Nice clean room and modern bathroom.Helpful staff and a fairly central location. Excellent value for money.

Miinukset: Lobby a bit small

Plussat: I love the convenience of the hotel which is near many eateries abs also it’s a walking distance to the shopping area .

Miinukset: The location of the Res light area is a bit too nearby

Plussat: Location - good for decent local restaurants, 15 minutes walk to Messe for IAA motor show, 15-20 minutes taxi to airport Modern, clean, efficient. Pleasant, friendly staff

Plussat: New & modern. Good sized rooms. Great shower. All staff nice.

Miinukset: Square outside attracts weirdos/drunks during the day & evening. Far enough away from hotel not to be an annoyance though

Plussat: Very good location with all facilities

Miinukset: The limited space for a family

Plussat: Simplicity of the place, people and the location

Miinukset: Nothing really

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: Hyvä aamiainen. Hyvät sängyt. Päätien varressa, mutta liikennemelu ei kuulunut. Hyvä valaistus. Siisti.

Miinukset: Jääkaappi tai minibaari olisi ollut kiva lisä. Punaisten lyhtyjen alue vieressä muttei aivan kohdalla.

Plussat: I always stay at the Steigenberger when I fly to Europe. I catch up on sleep for one night and then travel on to my next destination. I use the gym and spa at the hotel, take a walk in the forest across the street, have a meal, and sleep well. There's a shuttle to the airport every 20 minutes, starting on the hour.

Plussat: It is a very large hotel. I expected something a little more personal, but it feels like a high-end chain hotel (which I guess it is), and it is massive. It's great that the fitness center is open 24 hours. I thought I had booked my room with breakfast, but it turned out I had not, so I did not try the breakfast. Breakfast is very expensive--especially for someone like me who doesn't eat very much. I appreciated that the room was so clean and had no carpet.

Plussat: Well appointed rooms, comfortable beds and spacious bathroom

Miinukset: No complaints whatsoever

Plussat: Excellent location with all facilities and swimming pool. Free shuttle every 20 minutes

Miinukset: I did not noticed any negatives

Plussat: great hotel for transiting through frankfurt. super convenient. wld defn stay here again next time im transiting. good food option on site and near cool woody area for an outdoor run.

Miinukset: nothing

Plussat: Extremely comfortable and well-designed with an excellent staff. We stay at Steigenberger hotels whenever possible and they never disappoint.

Plussat: Convenient location, free shuttle to the airport, great dinner and bar and excellent breakfast, and a comfortable, clean room.

Miinukset: Nothing was bad about my stay but to make it even better it would be great if there was better coffee at breakfast, if more snacks were available, either complementary in the room or in a vending machine, or as more menu options at the bar. It would also be great to have more options for television in languages other than German.

Plussat: Location to airport Our 2nd room was upgraded at a reasonable cost so both rooms could be in the Executive Tower. Nearby overnite parking so we could unload and reload for returning our rental car next day

Miinukset: Hard to find bathroom light switch in pitch darkness ..... maybe add a nightlight to the switch?

Plussat: Modern and quiet despite airport location

Miinukset: Long wait for shuttle bus at airport

Plussat: very nice comfortable hotel

Miinukset: food at restaurant made me sick and was overpriced

Plussat: Gave us an unexpected upgrade on rooms! The view, bed and room service was amazing! My son loved the pool and keeps wanting to go back to the hotel again. Excellent place and even though it was right next to the airport, you couldn’t hear airplane

Miinukset: Wish there was early check in or free parking. The parking is 20 euro each time, but it is close.

Plussat: Cleanliness, close location to FRA airport., bus service to/from airport.

Miinukset: There was no assistance getting in and out of their bus with luggage at the hotel. Manager's comment: no budget for extra help and bus driver should assist. No assistance was provided either at hotel or airport.

Plussat: Good sized refrigerator and kitchenette. Able to get some papers printed.

Miinukset: Space between end of bed and desk table was tight.

Plussat: Every thing in side.

Miinukset: Out side in the main gate more people drink wine from 9 pm untel next day morning 8 am my be 10 persons many bottles abroad. The place is afraid outside.

Plussat: These are peaceful studio apartments located across the street from the Frankfurter Messe and very close to the central train station. You have great access to public transportation here. The bed is a sofa bed that pulls down from the wall (this is already done for you when you arrive), but it was very comfortable. This facility has a fitness center and a place to do laundry. The rooms have a small kitchen with a refrigerator, which makes them very convenient for preparing simple meals. There is a dishwasher, a coffee maker, and an electric kettle for making tea in the room. There are basic utensils for cooking and a couple pots and a pan. There is a small oven/microwave. I was in a very quiet hallway and rarely heard any of the people around me. The room was clean, but not super clean. But the dishes, cutlery, glasses and cups were clean. I stayed here before and would definitely stay here again. All of the staff at the front desk were very helpful.

Miinukset: The bathroom sink in Room 916 drains very slowly. Everything else was great!

Plussat: It was very well located. Close to the shopping mall and the train station. The rooms were comfortable. Breakfast was very good. The staff was very friendly. It was very clean.

Miinukset: They don’t have a parking space. If you use the parking next to the hotel, you will pay almost 40 euros per day. However, we decided to park in the street and avoid paying the cost. Also, when we arrived at midnight, the sofa bed was not made for our son. We had to make it ourselves. However, for the inconvenience, they asked to forgive them and offered us a complementary drink. The service was very good.

Plussat: Location of hotel is near Skyline Plaza and Frankfurt Central Station. The environment of hotel give us a comfortable feeling. The laundry facility is good.

Miinukset: Since it is my family travel trip, we book for 4 persons (2 adults and 2 kids). We requested a suite with 2 double beds when we booking. However, hotel is only provide a queen size double bed room for us. We are very disappointed.

Miinukset: Sänky oli liian kova, aivan kuin petauspatja olisi puuttunut.

Plussat: Room designs perfect.

Miinukset: Every 4days will clean that causes little bits inconveniently.

Plussat: Everything. Friendly staff, a very comfortable hotel, very well equipped and at a perfect location.

Plussat: The apartment was nice, staffs excellent customer service and always there to help. Good location to all entertainments, shopping and restaurants

Miinukset: The room appeared small but good for two people

Plussat: We love these hotels because they offer apartment style accommodations. Our room had refrigerator, mini kitchen etc . Easy access to train station and local rail line right in front of hotel. Very nice stay.

Plussat: Family room layout was excellent with a well equipped kitcken Big windows Friendly staff

Miinukset: No parking Public parking for €37 per night next door The hotel reception is at the 4th floor They don't clean the rooms for less than 8 nights stay Bad pillows Weird AC controls TV wasn't working properly

Plussat: A comfortable room, staff checked us in early. Monica was so nice.

Miinukset: Non-Access to Airport Check In. Our luggage was too heavy to manuever all over the airport. I wanted a shuttle directly to airline check in. The restaurant denied both my credit card and my sister's credit card for a lunch that we were treating our guests to. Embarrassing. We had to use all of our cash to pay, walked across to store, and our credit cards were accepted. Had to be a machine malfunction. September 22nd lunch at Hilton Hotel Garden Restaurant.

Plussat: I really liked the gym. Nice, clean, good quality machines & equipment.

Miinukset: The charge for parking is insane, as usual at those places....

Plussat: Modern, clean room with very comfortable bed. Location - excellent!

Miinukset: Nothing

Plussat: Great location for an overnight between flights. Clean, safe and quiet. It’s next to the airport & train station with a few shops and restaurants nearby, even a grocery store & pharmacy.

Miinukset: Nothing

Plussat: We chose this hotel because it was in /near Frankfurt airport. We were not given good instructions on how to find hotel at airport and it was a nightmare. Then we asked for a wake up call for early morning flight and they did not give us one do that was an even bigger nightmare.

Miinukset: Read what I wrote above please ... that was what I did not like

Plussat: Very comfy bed. Bath with plenty of bath gels and shampoo. Good kette

Miinukset: Not a lot of downstayspace, but as in the square there were plenty of outside options

Plussat: Convenient for early flights at crazy Frankfurt airport. Clean, comfortable, friendly staff. Efficient check in & check out.

Miinukset: Difficult to find, signage in the airport is poor. Restaurant is expensive for basic fare, 25 euro for breakfast is outrageous.

Plussat: Excellent room and location

Miinukset: Nothing. All excellent!

Plussat: When we got to our room none of the appliances worked but the front desk had someone come up right away to fix it. Other than that it was very clean and comfortable before an international flight.

Miinukset: Signage at the airport was very poor. Had a difficult time trying to find the hotel. Once we got there, we found the hotel was ok.

Plussat: The room was clean and the breakfast was great.

Miinukset: None

Plussat: Great room. In airport so don’t need transport to hotel.

Miinukset: Too expensive for the room. Snacks too expensive too. Breakfast over too early.

Plussat: Spacious room, friendly staff, espresso machine in room

Miinukset: Bit hard to stop shower splashing onto floor but great water pressure!

Plussat: The location is good and around 4 minutes from the zeil street

Plussat: Sijainti oli monella tapaa hyvä. Läheiseltä asemalta hyvät yhteydet ja läheltä löytyi myös monipuolisesti ravintoloita. Kadun puolellakaan liikenne ei häirinnyt.

Miinukset: Aamiashuoneessa oli välillä ruuhkaa ja palvelut eivät aivan toimineet, vaikka henkilökunta kovasti yritti.

Plussat: we didnot use the berkfast becuse it was so expensive

Plussat: Location and staffs friendly

Plussat: The hotel is great. It's definitely meets international standards in terms of cleanliness, security and facilities. Our stay was extremely comfortable and we did not feel out of place at all. The hotel is also a walking distance to My Zeil shopping mall. The mini bar in the room is well stocked. The hotel also kept our luggage after check out, free of charge, till we had to go to the airport later on.

Miinukset: No chocolate croissants for breakfast. The view from our room was not the best. During breakfast, I asked this gentleman to make me some waffles and I absent-mindedly went behind the counter to ask him because he wasn't at the front. He asked me to go behind the counter in such a rude way. He could have spoken to me in nicer way since I am a guest. Other than that, the rest of the staff were pretty friendly.

Miinukset: Ravintolan ruoka oli todella huonoa. Huone oli kuuma, ei ilmastointia.

Plussat: The location Clean comfortable quiet area Friendly helpful staff Especially mr zab

Miinukset: Nothing

Plussat: Location

Miinukset: None

Plussat: The lovely helpful staff especially Diana I hope I wrote the correct name I highly recommend your hotel and for sure I’ll stay in it for my next trip to Frankfurt

Plussat: Very comfortable bed. Nice location. Friendly staff. Good value.

Plussat: The staff was very friendly and helpful. The rooms were very clean.

Miinukset: The pillow was small and there were no slippers. Small things but in this case would have made a difference.

Plussat: good location - just across the street kinda i can experience local market & food truck even in city / low floor but amazing park view / very nice service from front desk team

Miinukset: price - i'm not sure whether it was peak season at that time?

Plussat: My room was nice Clean and spacious

Plussat: It is the worst hotell

Miinukset: Every thing

Plussat: The staff was very nice and the breakfast was very good.

Miinukset: The pool is connected with a gym (Fitness First) so it is only used for training purposes. This should have been stated in the description as we thought it was a gym to play and relax and have fun. This was the main purpose of us booking this hotel. Ultimately we had to leave the hotel and go find a public pool to use.

Plussat: It had a pool.

Miinukset: They should have a separate spa jacuzzi for people that do not want to have naked people in it with them.

Plussat: Lobby area

Miinukset: Check in staff. Walked up to counter after friends checked in (Krentz’s) woman behind desk walked away went inside a door and left us standing there never came back out. Very rude. Finally checked in with someone else. Got to room and of course room keys don’t work. 0 out of a 10 for check in

Miinukset: Room is small.

Plussat: Good value for the money, nice staff, amazing breakfast, comfortable bed. I'm tankful for update the room with lounge axes.

Miinukset: Old school style of the bathroom

Plussat: Nice buffet , good choice of breads, cereals or cakes as well as hot dishes and cold dishes. Lovely omelettes made in front of you.

Miinukset: The coffee poured by the waiters was bitter, so I asked for a coffee from the machine instead

Plussat: Executive lounge

Miinukset: Solariumia ei osannut kukaan käynnistää

Plussat: The Location is good

Miinukset: The hotel is very old and they have new floors. You need to pay extras for new floors. Water pressure sucks , shower is not a good experience. Breakfast is expensive and not good. No way comparing with Sofitel breakfast right at the corner .

Plussat: Location, Staff, Breakfast