Frankfurt hotellia

Plussat: Ystävällinen henkilökunta, erinomainen sijainti, siisti ja viihtyisä huone

Plussat: The room is big the location is great

Miinukset: Expensive without breakfast , and the shower not good at all , the bed is not comfortable, the coffee machine over table make very loud noise when you put it on ..

Plussat: Todellakin 5-tähteä. Loistava aamiainen. Hotellin sijainti on keskeinen. Kaupat ja ravintolat vieressä. Erittäin ystävällinen palvelu. Grand Deluxe huone todella tilava.

Plussat: Quality of the room Splendid breakfast Big spacious room

Plussat: New rooms, technology, cleanliness, location

Miinukset: The entrance Signboard is misleading a bit while driving my car

Plussat: The best hotel , best facilities , best location and wonderful team .

Plussat: Aamiainen oli monipuolinen ja erinomainen. Keskeinen sijainti on paras mahdollinen kaupungissa.

Miinukset: Nykyaikaisessa WC:ssä pitäisi olla bideesuihku. Bideeallas ei aja samaa asiaa.

Plussat: Everything

Miinukset: Breakfast's price is a bit pricy

Plussat: Everything

Miinukset: Nothing to mention

Plussat: Huippuhotelli keskeisellä paikalla. Hyvät shoppailu alueet aivan hotellin läheisyydessä. Huoneesta mahtavat näköalat kaupunkiin. Aamiainen loistava.

Plussat: Yksityiskohdat oli hiottu viimeiseen asti kohdilleen. Sänky ja aamiainen olivat loistavia.

Plussat: Hyvä sijainti, erinomainen aamiainen

Plussat: nice rooms best location

Plussat: This was a top rate luxury hotel. The staff was extremely professional and friendly. We came in exhausted, from our drive from Southern France. They checked us in quickly, offered a thorough orientation, and got us settled in the room within minutes. The room was comfortable and spacious, and the amenities were luxurious. I want to come back to stay more than one night.

Miinukset: N/A. There is nothing I would change.

Plussat: The room with a view of the garden felt spacious and comfortable. We loved the center garden for evening drinks and a light meal. It's a relaxing place in the city to stay. The breakfast staff and buffet were outstanding.

Miinukset: The restaurant service in the evenings was slow and inattentive. The wi-fi was somewhat slow: you have to pay 20 Euro for an upgrade.

Plussat: Excellent service at both the hotel and restaurant. Staff very polite and helpful I had lost an item that was timely found and couriered to me right away. The room was really nice and spotless. Lovely location as well.

Plussat: just perfect in every way.... Staff excellent

Plussat: The room was clean spacious and warm. Plus the bathroom had a nice big shower head.

Miinukset: It was a little awkward to get to from the train station.

Plussat: Always comfortable and very pleasant staff. I wish to add a comment about the breakfast , I have stayed at the Capri very regularly over the past year and have been disappointed with the breakfast in the past HOWEVER I went this week and it was excellent, great food and lovely staff, a big improvement so thank you

Plussat: Siisti hotelli rauhallisella alueella, 200 metrin päässä suuri ostoskeskus missä apauttiarallaa kaikki tarvittavat kaupat js palvelut saatavilla.

Miinukset: Metro työmaa herätti arkiaamuisin, toki valmistuttuaan lyhentää entisestään matkaa ydinkeskustaan.

Plussat: Large room with soft thin pillows available

Miinukset: Breakfast is at the level of US motel chain. No fresh juice??? Fitness room very short on equipment and totally interior. No further guest facilities.

Plussat: Tilava huone, siisti hotelli

Plussat: Fresh and clean, one if the best options in the new part of Frankfurt

Plussat: It was great location and the clean.

Miinukset: There was no staff to help in anything even the water a called and asked for water they answered me come dawn and take it and that wasn’t acceptable for 4 stars hotel!!

Miinukset: Aivan hirveä haju/tuoksu aulassa, aiheutti allergisia oireita mm. puheäänen menetystä

Plussat: Great room with great amenities for the price. Impressive!

Miinukset: Nothing

Plussat: Great location

Miinukset: The construction in front gate

Plussat: Easy to take all the trains you need and be back without hassle. Quiet.

Plussat: The rooms were big and they had everything you need inside.

Miinukset: They charge for internet in the rooms, water, everything. They also take a security deposit at check in.

Plussat: I was not overwhelmed by this hotel. It did look interesting. The breakfast buffet in the executive lounge was very good.

Miinukset: The size of the executive suite was too small for the furniture. The chairs were uncomfortable. There were mini bar charges even though we didn't take anything from it. The charges were dismissed. I expect more from Hilton hotels. Very disappointed.

Miinukset: Softer bed and larger room

Plussat: Location

Miinukset: Due to some event that was in town the hotel thought it was ok to charge over $600 for a room that was normally 150. This blatant gouging was obscene. To make matters worse the room was in terrible condition with rips in the curtains and generally not clean. No amenities or value to justify the price other than its location to the airport

Plussat: comfortable bed, nice tv, beautiful bath and super convenient location for the airport and restaurants.

Miinukset: overcharged me by $58. I prepaid $---- for my room and they charged me $58 when I checked in. Plus they charged another $16 to my card for some unexplained reason. I would like to receive a refund of the extra $58.19 charged to my card.

Plussat: Staff pleasant and efficient, room very comfortable and clean. A touch expensive for what it is, but consider that I didn't use any of the facilities so it's kind of my fault if I didn't experience everything I paid for.

Miinukset: No negatives. I didn't sleep well, but I think that was because of the 9 whiskies I drank before bed, and not the fault of the mattress, which was very comfortable.

Plussat: Meillä oli ilta aikaa ennen aamun paluulentoa Suomeen, niin suoraan hotellin alla olevalta juna-asemalta pääsee näppärästi n. 10 min piipahtamaan Frankfurtin keskustassa. Hotellissa ihan ok ravintola ja aulabaari.

Miinukset: Jos lentää Finnairilla (T2), niin hotelli sijaitsee toisen terminaalin (T1) lähellä. Toki terminaalista toiseen pääsee kohtuullisen mukavasti shuttle bussilla, mutta täytyy siihen jonkin verran varata aikaa (n. 15-20 min).

Plussat: Well first I had a normal room, I had some issues with the mini fridge it did not work, hotel employee was able to get me into another room that was very nice .

Miinukset: The only thing I did not like was that my fridge did not work - I wish I could have stayed there the whole time it was definitely a treat for me.

Plussat: The breakfast buffet was good, and the location was excellent. Easy to get to and from the airport and very convenient to get to the train stations to get around Frankfurt.

Miinukset: Our toilet seat was dirty when we got in (it got cleaned, and we got some chocolate), and it took about 10 minutes to get checked in because of a slow customer and not enough front desk staff, but it wasn’t too bad.

Plussat: Excellent location and customer focus.

Miinukset: No

Plussat: Good location. Beautiful rooms and great views

Miinukset: Overpriced , not much privacy

Plussat: Suites are really nice

Miinukset: Nothing

Plussat: In general my stay was excellent I loved it and sure I will repeat it again with longer stay.

Plussat: Location and the breakfast

Miinukset: Nothing

Plussat: Aamiainen oli loistava!

Plussat: Great location. Great bed and linens

Miinukset: French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity

Plussat: Brilliant hotel. Quiet clean and good location.

Miinukset: Nothing

Plussat: Amazing hotel close to to the shopping area and the Romer. Rooms were were well furnished and the staff was excellent. I accidentally left my glasses at the hotel, and they even shipped them to another German hotel free of charge (the hotel offered to shipped to our house in the US, but we wa tee them so I er so they had no issue shipping the to our hotel in Rothenburg).

Miinukset: Everything. Great location, great staff and nice rooms. Highly recommend.

Plussat: All

Miinukset: Nothing

Plussat: The accommodation is in a very good location The beds here are the most comfortable. The room was very clean, the owner was very kind, we were able to immediately stay and the owner gave us good advice. The owner keeps recommending us everything. Thanks to the owners who love both of them. very comfortable and makes cooking in the kitchen very enjoyable. Will definitely go back to stay every year for the most love.

Miinukset: no see it

Miinukset: Sänky oli liian kova, aivan kuin petauspatja olisi puuttunut.

Plussat: Very friendly staff, great location close to U-Bahn, S-Bahn and Straßenbahn, good sized apartment.

Miinukset: Wifi kept dropping out.

Plussat: Location and system wasn’t easy at the beginning

Miinukset: The sofa beds were very uncomfortable with the wooden edges ... too long for a bed not enough cushions and these was a big insect in my room

Plussat: Great stay at the downtown Frankfurt, really nice location, very comfortable hotel interior (especially lobby area) and very friendly staff

Plussat: Everything here is good! Would definitely book again. Great location for the Messe, easy to find and has all one would need’

Miinukset: Needed Coffee in the room

Plussat: Spacious rooms at a good price, in a great location with friendly staff

Miinukset: The choice of food as a snack could have been bigger. Really struggling to find something I didn't like, though

Plussat: The rooms and staff are excellent as always

Miinukset: Since both roads were closed due to a scheduled maintenance project the hotel should have alocated staff on both entrances to assist the guests with their luggage, that is the least that is expected from any 5 star hotel, not to mention a sofitel,

Plussat: The room extra quite. But my room was facing a wedding party and songs was annoying.

Miinukset: I didn’t like the breakfast buffet.

Plussat: Everything perfect.

Plussat: Todella tasokas hotelli! Siistit, viihtyisät ja rauhalliset huoneet. Erinomainen aamiainen!

Plussat: Good location if you are visiting Frankfurt Messe. Restaurants and shops in the area and in the Skyline Plaza Mall.

Miinukset: Still no changes or develop or improvement in reception staff dealing!! about 4 or 5 times I’ve been staying there! Strange apartment! With 3 doors inside and both of the doors having spy holes or door viewers(whatever the name) which is no body would accept it! I complained to the staff and they said no body will be inside the other rooms! and at the evening one person show up into one of them!! How it could be? My room number was 608 and the two apartment on the two sides are 607 & 609 I have video I would share it.

Plussat: Prompt check in. Parking available with euro 15 per day. Room clean and the one room apt can accommodate 4 pax with one pull out sofa. Breakfast also good. The staff also very friendly.

Plussat: location is great

Miinukset: Breakfast is not bad

Plussat: Breakfast is not bad but the location is good

Miinukset: Breakfast

Plussat: Loved the decor. We were their for two days and our rooms weren’t cleaned

Miinukset: Stylish design

Plussat: Very nice staff, very clean and friendly staff

Miinukset: I ordered twin beds but got a double instead, with a single blanket. I never asked for a change though as we were too tired. We also only orignally got 1 set of towels

Plussat: Rauhallinen ja hyvä sijainti.

Miinukset: Ostoskeskus vieressä oli sunnuntaina suljettu

Plussat: Location

Miinukset: Staff (Salivia) are inexperience and hard

Plussat: The room was very nice, and the kitchen was a nice touch. The room was clean and the bed comfy.

Miinukset: It's a bit of a walk from the train station or to anything in the city center.

Plussat: location

Miinukset: Staff room Facilities

Plussat: Clean, modern, great mattresses

Miinukset: Breakfast not included

Plussat: Nice Breakfast

Miinukset: Really dark rooms, 28€ for parking a day is quite expensive

Plussat: Lovely breakfast, and amazing room!

Miinukset: The only downside is just a little bit far from the tram. but it's absolutely in walking distance. so it's still manageable. especially given the price is cheap, so can't really complain..

Miinukset: The only downside is the heat in the room, aircon doesn't go low enough for a comfortable sleep

Plussat: Best compliments to the kitchen , everything was delicious !

Miinukset: I have forgot my ghd hair straightener in our room , i ask at the staff if they find this, but strangely their don t find nothing !! We are sure of this and the situation is very sad .

Miinukset: Bed mattress cover is not breathable (more plasticized) which makes you sweat and getting cold multiple times in the night...

Plussat: Modern good value for money .

Miinukset: Hard to find at nighttime as sign not great on road

Plussat: The rooms where great

Miinukset: The staff told me that I didn’t have to pay for parking when I arrived then at the check out he tells me I have to pay 40 more Euro then the cleaning lady kept busting in my room in the morning without the sign stating” come clean my room” on the door knob

Plussat: The pop-up bar at the hotel / restaurant entrance

Plussat: The hotel was only about 6 weeks old when my husband and I stayed there. The rooms were lovely. Everything was very clean, the staff was very pleasant, and the workout facilities were simple but effective.

Plussat: The staff was friendly, the room is SUPER clean, quiet and modern, we absolutely liked our stay! The sleeping experience was nice, beds are really comfortable. It was nice to get some free drinks from the mini bar, as well as see the hotel's strive for going paperless and eco-friendly.

Miinukset: It could be nice to see even more improvement towards sustainability, for example, the small toiletries could be replaced by the long-lasting ones.

Miinukset: No USB port for charging in the room

Plussat: Good location, very quite and clean. The best in price / quality

Plussat: Could have better selection of breakfast. Location is very good!

Miinukset: Lighting in drive way ( for people that walk in to hotel at night and do not have 20/20 vision) Better shaving mirror, larger in size in Bathroom Bar?

Plussat: Bedroom extremely clean with a good size. Very good breakfast and very approachable staff

Plussat: The property was very clean! Very nice and polite staff!

Miinukset: The location was a bit uncomfortable because it’s not in the center. The hotel doesn’t have elevator so you have to carry all the bags up stairs by yourself. Pricing on booking was higher than in the hotel itself.

Plussat: Aamupala oli ok.

Miinukset: Hotelli ei sovellu allergisille, eikä astmaatikoille eikä huonon kunnon omaavalle, koska hotellissa ei ole hissä vaan hyvin paljon rappusia. Aamupalalla olisi voinut olla kalavadille oma haarukka, koska nyt kiinalaiset käyttivät sitä samaa haarukkaa myös juuston ja makkaroiden ottamiseen. Tämä on kala-allergisen painajainen. Ohjeet heille tästä asiasta. Tupakan savua tuli huoneeseen, koska tupakoinnin paikka on ulko-oven viereessä, heti kun avaat ulko-oven on tupakointipaikka siinä. Ilmastointilaite piti meteliä ja siitä ilmoitettua respaan sain vaikutuksen ettei sille asialle tulla tekemään yhtään mitään, ehkä ensi vuoden keväänä. Huoneen vaihtoi onnistui mutta huonompaan huoneeseen, jossa pyyhkeiden kuivaustanko oli puoliksi irti, samoin suihkukaapin ovet ja suihkun hana irvisti seinästä. Suihkua ei saanut oikein käytettyä, koska se ei mahtunut taipumaan/kääntymään, koska oli niin lähelle seinään laitettu kiinni sekä nurkassa, joten oli hieman hankalaa käyttää suihkua. Kylpyhuoneeseen meni rappuset, jotka olivat kokolattiamaton peitossa, samoin oli huoneen käytävä, vaikka muu huone oli ilman kokolattiamattoa.

Miinukset: Nukuin huonosti. Huone 470 aivan hissin vieressä ja hissi erittäin meluinen ☹️

Plussat: great hotel for transiting through frankfurt. super convenient. wld defn stay here again next time im transiting. good food option on site and near cool woody area for an outdoor run.

Miinukset: nothing

Plussat: Nice location with airpirt shuttle bus running for free.

Miinukset: It would have been good if the beers are little cheaper.

Plussat: Very good Spa Aera. Room had an excellent shower

Miinukset: The pizza in the Bar-Restaurant was over priced (€ 18) and it’s quality was horrible.

Plussat: Close to airport, quiet, free shuttle bus 3x per hour. Comfortable rooms despite being 50+ years old.

Miinukset: Breakfast was varied but not great.

Plussat: Great Hotel with a nice Spa area, pool and fitness room extremely close to the Frankfurt airport.

Miinukset: The mattresses were very hard and not very comfortable. We didn’t expect this from such a nice hotel.

Plussat: All guests requirements at high standards

Miinukset: Non

Plussat: Location is very convenient for traveller using Frankfurt airport. Free airport shuttle buses every 20min is excellent service. Breakfast was very good even for a vegetarian like me. Overall the hotel is a pleasant experience.

Miinukset: Single rooms are really small and the room design of placing the wash basin right at the centre of the room is quite uncomfortable.

Plussat: Perfect location, very friendly staff, excellent facilities, food menu.

Miinukset: Everything was fine except the cost of having breakfast at the hotel.

Plussat: Gave us an unexpected upgrade on rooms! The view, bed and room service was amazing! My son loved the pool and keeps wanting to go back to the hotel again. Excellent place and even though it was right next to the airport, you couldn’t hear airplane

Miinukset: Wish there was early check in or free parking. The parking is 20 euro each time, but it is close.

Plussat: Cleanliness, close location to FRA airport., bus service to/from airport.

Miinukset: There was no assistance getting in and out of their bus with luggage at the hotel. Manager's comment: no budget for extra help and bus driver should assist. No assistance was provided either at hotel or airport.

Miinukset: The room was great. The reception staff was fine as well. However, I had dinner at the bar restaurant and the service was poor. I waited over 20 min for a server to even bring a menu. Food was good. But, as I was ready to pay, it was another 20 min. And I was not the only customer who experienced this. If you want to claim to be a 4 stat hotel, you need to do better. Especially when the plate is 20+ euro. This was rather disappointing