Bogotá hotellia

Plussat: This was my second visit to Bogota and my second stay at EK hotel . It is always a pleasure staying there, from the friendliness family the staff to the design, cleanliness, amenities, everything is top notch.

Miinukset: Nothing

Plussat: The location is excellent, surrounded by several great restaurants.

Plussat: The perfect room

Miinukset: Breakfast

Plussat: The rooms are very nice and comfortable.

Miinukset: The breakfast was not that that great. All the rooms have a permanent noice from their extractors that sound like you have a generator next door.

Miinukset: It will be better if shower pressure can be stronger.

Plussat: Very good

Plussat: Everything

Miinukset: More Variety for the breakfast

Plussat: Everything perfect, wonderful rooms, large breakfast, nice wellness center, kind staff. One of the best hotels I've ever been.

Miinukset: All was perfect, except the traffic in Bogota

Plussat: Sauna Steam bath Comfy beds

Miinukset: Too crowded all day. No privacy

Plussat: How clean everything were. One recommendation they have to change the carpet or change it for an other material.

Plussat: Spa

Miinukset: Nothing

Plussat: Best breakfast a lot of variety Eggs and fruit variety is incredible

Plussat: High security. Luxurious vibe. Breakfast included daily. Helpful staff

Miinukset: It’s ridiculous to have to register someone with the hotel if they want to come to my room.

Plussat: - Room is great - Gym is well above average if compared with other hotels

Miinukset: - Spa area did not meet expectations. The water temperature inside the jacuzzi was insanely hot so could not stay for a long time

Miinukset: Fear location great staff.

Plussat: I will never buy from you again hotel, lack of understanding and sensitivity to the customer, two out of the three I ordered I had to cancel and had to stay another day, instead of moving the date requested an additional fee, the hotel however did so with understanding and free

Miinukset: The hotel understand and u guys not, i never get hotels from kayak again.

Plussat: Booked this hotel for my mother who didn’t feel well when she arrived and staff could not have been more helpful and accommodating. We really appreciate the effort and kindness shown by your staff.

Plussat: Hyvä aamupala Vlub-kerroksessa.

Miinukset: Uima-allas oli vuosikorkauksessa.

Plussat: The service its superb!

Miinukset: nothing

Plussat: Overall the property was extremely nice, locations were new and clean. The gym was well equipped & tidy

Miinukset: I have nothing to say bad about the property

Plussat: It´s a wonderful hotel located close to the airport. The swimming pool, jacuzzi, and sauna were great as well as the comfort of the bed. I highly recommend it.

Plussat: I got sick during the trip and the staff were very caring about my health.

Plussat: Good location. Confortable rooms.

Miinukset: The lack of registration systems and a room key were disappointing at arrival. Apparently the system continued to fail 3 days later so I couldn't receive the invoice (which I'm still waiting for).

Plussat: Clean and nice, breakfast is good

Plussat: Food and Service

Plussat: great customer service skill from staff, nice restaurants and ambience... ...

Miinukset: there was a plumming issue with the toilet, however it was fixed after calling maintenance ..

Plussat: A beautiful, comfortable hotel in the Chapinero section of the city. They know how to spoil their guests.

Plussat: Lovely hotel. Nice location and excellent staff

Plussat: Everything!

Plussat: Amazing staffs and great location. Restaurants near by, walking distance. Super confortable room, nice enough pool and spa. If I go back to Bogotá, I will be staying here again.

Plussat: Concierge was very good, excellent service

Plussat: I stayed for almost two weeks, the hotel has a variety of restaurants (4), with high quality of food, rooms are very comfortable

Plussat: Friendly, welcoming staff. Everyone greets you with a smile and a genuine desire to make your stay as comfortable as possible. Hotel restaurant and lounge areas are beautiful and luxurious. The best complimentary breakfast I've ever had. The pool is really nice and great for swimming laps. Nice touch having eucalyptus leaves in steam room.

Plussat: The staff were very helpful. Brian in particular. The location is good if you want to hang around Parque 93. For most other places hop in a taxi. They are super cheap.

Plussat: This is a brand new hotel in the Parque 93 neighborhood. The rooms are nicer and service better than 5 star hotels I've stayed in. You can't beat the location. Uber rides are around $5 to all the areas you will want to go to. I paid a hotel driver to take me to Andres Carne Des Res in Chia and to the Salt Cathedral in Zipaquira for around $80 (the entire day trip was around 7 hours and he waited!). Uber doesn't go out to those places or at least I didn't even attempt to try.

Plussat: Excellent quality hotel with very helpful and friendly staff led by a great manager.

Miinukset: When we booked the address said it was in Chapinero but it is in fact close to Parque 93. A very safe area but takes a while to get anywhere by cab in heavy traffic.

Plussat: Lovely hotel and very helpful staff.

Miinukset: Disappointed that the hotel location is not in Chapinero which is the address given to us. It is a safe location to stay in but getting around Bogotá is a nightmare as there is so much traffic - it took an hour and a quarter to get to the Museo del Oro at 1pm.

Plussat: Seriously everything!

Miinukset: Fabulous! Staff, facilities, room comfort. I would love to stay here again. Excellent job!

Plussat: The bed was amazing, soooo comfy ! And really beautiful place with a lot of charm!

Plussat: Superb location in a very cool city, comfortable, friendly and decent in house restaurant.

Miinukset: Not as perfect as your average four seasons, little things like dirty wine glass, no dental kit in bathroom, broker hair dryer..

Plussat: The breakfast was wonderful and we enjoyed the variety of traditional American-style breakfast items with Colombian dishes. The location is safe and this hotel lives up to the Four Seasons level of service and attention to customer care. We traveled to Bogota to celebrate our anniversary and the hotel was kind enough to send us a complimentary bottle of Cava and chocolate dipped strawberries which my wife loved. We had an earlier flight into Bogota which arrived hours before the usual check-in time. The hotel gave us an upgrade to the executive suite for a very reasonable fee, which we appreciated since we were fatigued from the long flight from Los Angeles.

Miinukset: It wasn't the fault of the staff, but there was a marathon on the Sunday that we had to travel to the airport to catch our flight to Salento. When asked about the usual time to the airport from the hotel, the front desk told us it would take an hour to reach the Bogota airport that morning, but were not aware of the marathon that was taking place on that Sunday. It took the Uber driver closer to 2 hours to reach the airport with the greater than usual road closures for the marathon, and we missed our flight but Avianca were able to reschedule us to a later flight.

Plussat: At alway experience and service is great

Miinukset: All good

Plussat: This place is amazing!

Plussat: Great

Miinukset: None

Plussat: Friendly staff

Miinukset: You dnt have much choice of restaurants or bars like Marriot your next door has .

Plussat: Excellent breakfast and kind staff. Free airport shuttle every 20 min. Great heated pool and hot tub. Excellent bedding. To downtown - 15 min, 5 $ taxi ride

Plussat: Not much to complain. Good Value for money hotel.

Miinukset: This is an International Hotel. Except CNN,all TV channels are in Spanish. Please ensure at least 5 channels in English 2 news, 2 entertainment and 1 NG,Discover etc.

Plussat: Very comfortable bed, friendly and helpful staff, awesome breakfast. Very clean and quiet, great for business

Miinukset: The safebox in the room didn't work, as if it wasn't connected. Location unless you're in the area is far (for Bogota's traffic) to go downtown

Plussat: This was our second stay at this hotel. We liked the comfort of the room and the facilities. It is in a quiet neighbourhood and not too far from the airport which is advantage considering how bad the traffic can be in Bogota. They have a gym and a spa in the basement. The pool and the jacuzzi are good for relaxation. The breakfast buffet is also good and the staff is always attentive and professional.

Miinukset: Although it's located in a quiet area, around the hotel there are not many shops or restaurants that can offer the tourist something to do. This would be the only downer in an otherwise superb stay.

Plussat: Excellent breakfast Excellent location Excellent service from all staff

Miinukset: Nothing at all I couldn’t find any item I didn’t like

Plussat: Everything was perfect! The staff and the cleanliness of the rooms were impeccable

Plussat: Always a great experience to stay at this hotel in Bogota. The facilities are great, but their service is even greater. Congratulations!

Plussat: Second stay. Can't really say anything bad. Up to the US standards with friendly staff, great breakfast, good beds, very clean.

Miinukset: Only slight negative, they said they would email my receipt (travel partner got a printout). However emailed receipt was XML, unusable. Called to get copy and they said they didn't have one since was booked thru Expedia.

Plussat: The room is big. The breakfast is great with a lot of varieties of fruits. Very clean.

Miinukset: The stuff is very friendly but sometimes a bit slow with the process of doing check in and check out

Plussat: The hotel exceeded me and my fiance's expectations without a doubt. The room was a nice size with a terrace to look over the mountain. The breakfast in the morning was outstanding and the staff was very nice and did not give bad attitudes to any of the guest. Very good place that seems to respect all cultures and class groups. I will be returning.

Plussat: My Air Conditioning was not working. They tried to fixed first, but at the second day, they changed my room without hesitation. Very well located.

Plussat: Love the place, nice views, plenty of places to go within 10 minute walk... cant beat the breakfast or the service... not a fan of Nespresso in room, how do I identify which color represents what flavor? Beds great, TV great... Internet is very fast and easy to connect … shower and bathroom clean and nice... with SUPER towels

Miinukset: Nespresso coffee maker, unidentified pods, if you don't use at home you have no idea what flavor any are.. and no chucharone at hotel, Colombian staple for me

Miinukset: No greeting as a Gold Club Carlson member.

Plussat: Great facilities. Gym and spa area are outstanding. Location is outstanding.

Miinukset: Rooms can be a bit cold, but the staff will bring up a space heater.

Plussat: Pool and breakfast are really well.

Miinukset: You should change your old model TV. No wifi connection no screen share via TV

Plussat: Not much about this hotel. I have stayed in many W’s and this is the worst. It is near many restaurants.

Miinukset: If your gay please note that there are better hotels in better areas of bogota which I will list below. I live in nyc and own a business in Colombia and visit 15+ times a year. I am marrying a Colombian man in July. On this trip I arrived to bogota got the holiday and to also have a hair transplant. I arrived to the hotel a few hours before my boyfriend and when he arrived I went down and kissed him and then led him up to my room. 15 minutes later I get a call saying something to the effect that security has determined I have someone unauthorized in my room just can’t be there until we visit the front desk. (You can imagine the amount of alarms I must have set off with security for them to spend 15 minutes to track down which room I went to). I visit the front desk and am told by a snotty desk man that visitors cost $50 a night unless I come back down and sign them out (as if I’m bringing some prostitute of the street) First I should point out that if I had walked in with a woman, no one would have said anything. I am 10000% positive that if this had been a woman no one would have said a word! I pointed out to the desk man that I had paid for 2 people. He had the stupidity to say I would still be charged and I could remove it later. I think he noticed my tone of voice was becoming harder. At this point I’m furious. He then said on second though he would check and went to click around on his computer. I do not remember what I said and something to the lines of stupid $&&@!?! Hotel but I signed a paper and I walked off. I should have complained to a manager. The security guard at the elevators actually laughed at us when we finally went back up. He saw us kiss when we first entered and I’m positive he caused this mess. I then had surgery and wanted to have a few friends over to see me but did not dare because i would have to go through a mess of registering each guest. I have traveled to over 30 countries and I’ve stayed in 100’s of the best hotels in this world. (Many of them W’s) I’ve been to some of the most dangerous cities in the world and never have I been so angry. I don’t care what the W’s policy is in bogota but me nor my employees will ever set foot in that hotel again! If you want a good hotel the I’ve stayed at the click clack hotel (a boutique) or jw Marriott. Both of which are closer to the best restaurants and party areas and Neither of which have ever harassed me for bringing a guest to my room!!! To top it off when I left I was told I ate a minibar chocolate bar and drank a water by the same front desk man (I did not touch the mini bar). I was not charged but I wanted to strangle him. Whoever manages this W is not well traveled because of this had happened in any other country of the world it would be ridiculous. You have security there to keep bad people out NOT TO HARASS GUESTS! I’m sure the W bogota makes a lot of money and won’t care to lose one customer but I’m never coming back!

Miinukset: The price

Plussat: Good installation

Plussat: The staff was really friendly, the decor was nice

Plussat: Ayeisha from the staff went the extra mile to prepare the room for my wedding anniversary, I would like to thank her and the staff!

Plussat: Great venue, great staff, we were made to feel very welcome,(thanks Ayeisha). Food was great, atmosphere was vibrant, nice to have a smiling staff. For out-of-towners, most staff speak good English, so that helps the monoglots.

Miinukset: Swimming pool was way-too-hot, which was a shame as we were there with two kids, and we couldn't really use the pool. Was told it was in the high 30s - 37-38degC. While it is a business-first hotel, it would be great if they could create kid friendly area somewhere that allows the parents to chill with a coffee of a G&T, while the wee ones party on.

Plussat: The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable!

Miinukset: The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.

Plussat: Everything about this hotel was first class. I never stayed in one before because of the price, but Easter Weekend rooms were $100 U.S. per night. The service was world class. If you told them you have an ant farm and need worms they would be at your door in 5 minutes. I had a minor issue with the food from room service so they comped it and added a free Sunday brunch. It wasn't even questioned. Great class of people and as a solo gay traveler I met so many gay men it would be worth twice the price. I will be staying at W hotels whenever possible!

Plussat: Perfect welcome with a glass of sparkling wine. Jenny was very friendly with the check in. Room was really nice and liked the pool and bar alot!

Miinukset: The windows were very dirty from the outside.

Plussat: The staff was lovely

Plussat: Same high quality as any other Sofitel in the world. Great location, friendly staff.

Miinukset: Renovations in progress so street outside is closed and half the lobby is closed. However, minimal disruptions/noise and a very accommodating staff.

Plussat: Well located

Miinukset: The property was being renovated

Miinukset: Attentive staff, friendly and welcoming. The room was great, very comfortable bed and a great location to enjoy the local bars and restaurants.

Plussat: Breakfast good but little expensive

Plussat: Variety

Miinukset: Washroom had previously used soap and open shampoo bottle in the shower.

Plussat: This is my favorite holiday in. The best customer service, free shuttle, beautiful facility. This is my third time staying here.

Miinukset: The lights in the bathroom did not work, it is kind of hard to get clean and ready in the dark. Also the overhead light when you walk in did not work.

Plussat: Everything

Miinukset: The shower head points straight at the door in my room. The light in the vanities is poor

Plussat: Location, WiFi and people

Miinukset: Can improve the breakfast

Plussat: The best employees. Wonderful experience with cocktail bar.

Plussat: Breakfast ok - to many peoble - location to small.

Plussat: Easy to get to from airport. Nice restaurant and bar.

Miinukset: Not really much to do nearby walking distance.

Plussat: Rooms are clean and big! And the internet access is great!

Miinukset: I haven't had anything that didn’t like me

Plussat: Nice hotel with great staff! Very remarkable their attention to sustainability and environment! Good job!

Miinukset: If I have to find a small defect, “selection” of coffee for breakfast was not exhaustive (I would have loved a good espresso done with high-quality colombian coffee, but it is not so common to have it served for breakfast in Colombia)

Plussat: Everything was good but the breakfast was mediocre. Good enough to start the morning.

Plussat: Clean, amazing service and great food

Miinukset: Nothing! All great

Plussat: Staff very nice and accommodating. Hotel is very nice. Loved the breakfast. Menu for dinner was great! Loved every meal we ordered. Room service was efficient and great choice of food.

Miinukset: Beds were a little harder than I like.

Miinukset: The breakfast service is a disaster and little variety

Plussat: Modern, stylish and functional hotel with very good breakfast.

Plussat: Such good value for money, We were pleasantly surprised and had come from a hotel where we paid three times the price for something not as good. The staff were friendly and helpful, the rooms clean and quiet and the surrounding area safe.

Miinukset: It was a bit hot at night but reception brought a fan to our room and addressed the problem quickly.

Plussat: It's a very eco-friendly place, all room are very comfortable.

Miinukset: Had a couple of prbkema with the breakfast but small stuff.

Plussat: The rooms

Plussat: Nice facilities and great rooms. Breakfast was nice and varied each day. Appreciated the signs about the eco systems and construction etc.

Miinukset: No where to refill bottles of water

Plussat: Very nice hotel, great location

Plussat: Location is incredible. The room was impeccable, the bed was great, decoration is pretty and sober but it had some Colombian details in it to make it special. The room windows were spectacular and the terrace is very cozy. Breakfast was perfect with waffles, several kinds of cheese and ham. Three different kinds of juice.

Miinukset: The toilet wasn't getting water into the tank. It wasn't clogged, it just wasn't getting water in. It took the staff three tries to permanently fix the problem, because the first two times it started happening again. That said, the attention to the request was swift and met with a very kind staff

Plussat: This spot is a don't miss if you appreciate thoughtful intelligent interior design. We only learned after we check out this property is part of the design hotels group. Well done! Bonus, the comp breakfast is very good, roof top pool has cool vibe.

Plussat: Location, Friendly and Helpful Staff, and Restaurant. The rooftop bar and pool is a great spot to relax.

Plussat: I like this property for the good service, clean comfy rooms, good breakfast and excellent location In Bogotá.

Miinukset: The spa area needs an update

Plussat: Food is the only thing that should improve.

Plussat: Fantastic staff - could not have been more friendly, helpful and welcoming. Good will designed rooms and comfortable bed. The restaurant is excellent and the location is also really good in the Rosa district where there’s plenty of offices, shops, bars, eateries and action

Miinukset: nothing

Plussat: Very good City Centre hotel with access to all local central amenities. A well-appointed modern design room, and the staff were excellent, extremely helpful and polite, all fluent English speakers at the front desk. The breakfast was very good, attentive restaurant staff, and the transfer service, arranged by the hotel using their own drivers and clean cars, to and from the airport was very good indeed and fairly priced. I'd judge it to be one of the better central hotels. Complimentary drink voucher on arrival was a nice touch.

Miinukset: It's expensive by Colombian standards, but I suppose that reflects the convenience of the location. The rooftop bar is very nice, but busy and noisy (loud music) and it's not hotel patrons only. That said I was tired at the time and not in the mood to party, overall minor issues and my view is the hotel really is good and I would stay here again when in Bogota.

Plussat: Nice hotel in a good area of Bogota. Great breakfast with a wide variety of options. Very helpful staff

Miinukset: Air conditioning not working properly in room. Was advised it was fixed but it wasn't. Eventually moved to a different room, but bearing in mind the cost of the hotel I think they should have at least offered a partial refund for 3 nights of very disturbed sleep.

Plussat: Great hotel, nice staff and good service.

Miinukset: The food was too salty.

Plussat: Great hotel in nice location, loved the breakfast and bar and nice trendy rooms.

Miinukset: When we checked in, we were told they didnt have a double bedroom available (which i had booked months before) so we put into a twin room and had to pack up and move rooms again on our second night. When we got into the twin room there was a used dirty coffee cup sitting on the desk and the body lotion tube was opened and used! I told reception who did apologise but there was no compensation made for this unfortunately.

Plussat: Close to everything and located in a quiet zone so you can actually test without the noisy of a busy city like Bogotá

Miinukset: Food could be much better, there is no variety in the menu.

Plussat: The breakfast menú was great

Plussat: The beds!

Miinukset: Nothing

Plussat: Service and cleanliness also breakfast really good

Miinukset: Bed and pillows extremely uncomfortable since I have back problems didn’t rest well.

Plussat: fabulously large suite room. such great value for money

Miinukset: coffee could have been better

Plussat: Location was good

Miinukset: Room service

Plussat: The hotel offers a great location with authentic etnic decor and very helpful staff.

Miinukset: The comfort of our room, the attention of staff and the etnic decor of the place.

Plussat: High standard

Miinukset: Room was slightly smaller than anticipated for price but other than that it was good all around

Plussat: The room was nice. The location is good

Miinukset: No swimming poil

Plussat: The bed was very comfortable and the friendliness of the staff

Plussat: quietness

Miinukset: price per night should be reviewed, because there are a lot of options in the surrounding area

Plussat: The premises rooms and the kindness and efficiency of the staff.

Miinukset: The restaurant too cold visually and in temperature. No heating in rooms, just beautiful fireplace.

Plussat: Everything you expect from Four Seasons

Miinukset: Room 232 is above reception. The background music they play from early in the morning creates a dull but annoying beat in the bedroom.

Plussat: i like very much these hotel, but there is a problema in the streets , to much people askink for donation

Plussat: Everything was absolutely wonderful, the staff went out of their way to accommodate us and the spa is out of this world.

Miinukset: Breakfast wasn’t what I expect from Four Seasons, variety wise.