Lord Residence

We stayed there for two nights only. The apartment was spacious enough for two persons. There was no problem with heating it to the temperature you wanted and no problems with a hot water any time of a day or night. There was enough storage space in the wardrobes, so we didn't have to "live on suitcases". The beds were comfortable enough. Everything was clean. Wear and tear signs were visible, but not at the level that would require replacements. The kitchen was equipped sufficiently to cook (although we stayed there short and ate in the city). If you travel by car, their underground garage is a lifesaver (it's hard to find a free slot on the street), but it's quite tight, so drive in/out and park carefully.

The apartment was supposed to be from the patio side, but we've got a one from the street side. Nevertheless, we didn't hear any noise from the bars below (maybe February was too cold for the bar guests to stand outside?). The kitchen is a bit small, so one person can cook at a time. There were several minor defects that we reported to the reception (lack of a shade in the bathroom, one part of a shower curtain missing, a base of a bedside lamp chipped off, etc.), but we stayed too short to see them fixed.

This is the 2nd apartment we stayed at within Lord Residence. This apartment was much more cozy, lovely balcony overlooking the quiet courtyard. The apartment was also more modern then the last one we stayed at. Had everything, full kitchen with dishwasher, stove and oven, microwave, fridge and washing machine, room was clean and this room also had a nice shower over tub arrangement. Better then the the last room we stayed at. Bed was also more comfortable compared to the other room. We enjoyed this apartment more then the last one. Reception staff is lovely. Building safety great with 24h security. Location super. Plenty of storage spaces if you are coming for a longer period and also iron and board provided. Very happy and will be back

As a GM of a hotel this is what I would improve: get rid of Mokate coffee mix and provide 4 regular instant Nescafé, provide more sugar and small pots of milk or powder creamer. Black tea would also be a good addition. I would also strongly recommend adding an extra pillow for each guest as 1 is not enough so you must use decorative pillow under the bed pillow to be comfortable. TV also should be at least 32 inch if not 42 inch for the size of the living room. Adding BBC to your English stations (cnn,sky) would also improve experience. These are my opinions as a GM of a hotel and I hope the Lord Residence Managers can look at those suggestions as I believe it will strongly improve guest experience. Other then that we have been very happy and hope upon our return some of the suggestions can be enacted. It will for sure benefit you and your guests.