Clayton Hotel Galway

Check-in onnistui hyvin ja minua palvellut henkilö oli ystävällinen ja asiansa osaava. Huoneen koko ja sijainti oli erittäin hyvä, kuin myös huonekalut itsessään.

Ilmastointia oli vaikeaa käyttää ja kylpyamme oli melko pieni. Hotellin käytävät olivat melko ahtaita, varsinkin kun siivous oli kesken, jolloin siivousvälineitä oli ympäriinsä. Ilmanvaihto käytävillä oli myös erittäin huono, todella ummehtunut ilma.

This was our sixth stay at the Clayton Galway we go every year. The staff were friendly and the resturaunt food was nice.

I was disappointed as we come back every year and it’s our favourite hotel in Ireland as it’s comfy and clean with friendly staff however this time it was a bit of a let down. The room was very dusty without going looking for it the door frame was covered in dust as was the side of the lockers beside the bed. The first night there was a red stain on my towel almost like red wine that had tried to have washed out. When the bed was changed during our stay there was a large horrible stain on the sheet. Also through no fault of the hotel, would not book a room with a balcony as the birds flew into it every morning around 6 o clock and woke us. Also I thought it should’ve advised before the stay that the pool gym sauna etc wasn’t in use as it is still advertising as available. We were offered to use facilities at another property however didn’t due to inconvenience. We ate in the resturaunt twice and the first time was lovely however the second time the food was a bit cold, maybe just a bad night in the kitchen. I feel like the standards may have slightly dropped in the hotel and I’m really disappointed as we loved the clayton and visiting Galway and here frequently.