Patong hotellia

Plussat: Very big and clean rooms, good staff, big pool with hot water. Perfect location.

Plussat: The room was nice and spacious.

Miinukset: Unfortunately I wish i could say more positive things about this hotel, the room was nice but the air conditioning was not great it was just on one speed flat out which was high and cold, it was over the bed so that was uncomfortable to sleep as it got to cold so had to keep turning it on and off all night, we did speak to the staff several times but i don't think they really understood the problem. The staff spoke very little English which made it difficult to ask questions and get help about things. (I did use translate on my phone a lot, although it didn't help much) Breakfast was very ordinary the milk and juice was warm every single day if you got there first think like 6.30 am it might of been a bit colder but otherwise it was warm and cereal and warm milk doesn't sit well with me, everyday it was the same thing nothing different. The gymnasium is terrible it is part of the boxing rink and the equipment is very, very old and of course as its outside it is very warm to work out in, but it doesn't explain this in the advertisement. I was so looking forward to this hotel as i did a lot of research but it was not good.

Plussat: Staff were amazing! (Especially the shuttle bus driver), great central location however felt like a private little paradise compared to other accomodation we saw. Everything is so pretty and well maintained. Daily breakfast buffet was awesome, so many options and changed each day. Pool is nice, easy check in process. Rooms are a good size.

Miinukset: The bed was extremely hard.

Plussat: Great hotel

Miinukset: Relaxing and comfortable

Plussat: Pool was an amazing bonus...staff was amazing and the free shuttle to Patong beach was such a great thing to have.

Miinukset: Air conditioner was not good for the heat. Prices in restaurant were ridiculous when we were charged 100 baht for 2 small bottles of water.

Plussat: Great location; helpfull staff, always smiling. Very nice place!

Miinukset: Water pressure on 3 floor was sometimes low, but not big problem.

Miinukset: Costs for taxi services are too high

Plussat: Beach

Miinukset: Kid club

Plussat: Room was rather fresh and clean.

Miinukset: Service speed low as not enough persons. Always need to ask at least two times as first time somethings are missing. Huge cues to get breakfast table! Climate system set point is always 25 after opening door or balcony door!

Plussat: We really liked the pools, range of activities for the children and the lovely clean beach. The breakfast was also fantastic and the hotel has a range of great restaurants too. The reception staff were particularly great, especially Hettie (I think this was her name). They always went the extra mile to solve any small problems that we had. The hotel is family friendly with a child-friendly menu and lots to do for the family. It was also quieter than lots of family friendly hotels we have been to so this was great.

Miinukset: Some restaurants in the hotel were pretty expensive and, as a family, the buffet menu was too pricey for us. We found that some staff liked to touch our children lots and our children weren’t so keen on this.

Plussat: Staff friendly Very clean Room was lovely Food was really nice, although my boyfriend had a raw chicken skewer.

Miinukset: Location on a hill and so had to use a taxi Breakfast buffet was 700thb each, very expensive! People leave towels out so not enough beds, towel token system be better.

Plussat: Everything you need under one roof

Miinukset: Nothing

Plussat: Hyvä monipuolinen aamianen. Ystävällinen henkilökunta. Todella puhdasta ja siisti. Monipuolinen ilmainen aktiiviteettitarjonta päivisin. Lapsiystävällinen. Monikansallinen asiakaskunta lisää viihtyisyyttä. Rauhallinen sijainti mutta kuitenkin lähellä Patongia. Oma ranta on hieno. Vuorovesi paljastaa riutan mutta ei haittaa. Tämä hyvä lisä todella loistaville pooleille. Huoneet hiljattain uusittu tasokkaasti. Mahtavat drinkit rantabaarissa.

Plussat: The whole experience was amazing end-to-end and it started with a very welcoming greeting from our guest advisor Alvaro! Sit made our experience by the pool memorable and the rooms were very well kept with extra comfy beds! We'll be back again

Miinukset: Can't fault the resort at all!

Plussat: Property is good... I haven’t visited the property

Plussat: Nice beach, close to Patong. Staff was great and helpful

Miinukset: Noise in halls can be a little noisy on occasion.

Plussat: I looked long and hard for a good location for a beach holiday in Thailand with my kids (16, 14, 11). Though the Marriott Merlin Beach was a bit more expensive then other options it was definitely worth the extra time and money. We have traveled extensively and it’s rare you can find hotel with the combination of location and convenience. Kids were in the water either the pool or snorkeling on the reef all day. Easily supervised from my beach chair with beverage in hand.

Miinukset: It’s a challenge to book more than 3 to a room on the system. We figured out a work around but it would be nice if 4 persons per room was available upfront as an option.

Plussat: Outstanding customer service and attitude by all staff. Some even went above the call of duty to get something for me from another town as I had run out of time to do it myself.

Miinukset: None. They were exeptional

Plussat: Swimming pools are great

Miinukset: No morning paper, no Wi Fi in rooms, To far out of town.

Plussat: Great choice of in house resaurants. VG staff at front desk, tour booking and dining room staff. Would recommend and stay again.,

Plussat: relacking by the pool. great swim up bar. The hotel is situated far enough away from busy Patong, but close enough if you want to go in.

Plussat: all staff friendly, very beautiful & relaxing atmosphere. All food at resort reasonably price & delicious. Absolutely couldn't fault anything.

Miinukset: Absolutely couldn't fault anything.

Plussat: It was very relaxing and the three pools were great. It was peaceful and quiet just a short tuk tuk away from all the action.

Miinukset: I feel there should of been a little bit more entertainment of an evening. I didn't think the band/music entertainment was very good at all.

Plussat: Loistava allasalue!! Hyvä sijainti omassa rauhassa kukkulalla-silti lyhyen matkan päässä Patong beachin palveluista.

Miinukset: Kovat sängyt..:)

Plussat: Hotelli oli rauhallisella alueella, mutta kumminkin lyhyen taksimatkan päässä vauhdikkaasta Patongista. Uima-allasalueet olivat suuret ja jokaiselle löytyi varmasti mieleinen allas mitä käyttää. Span henkilökunta oli ystävällistä ja hoidot hyviä (kasvohoito ja vartalohoito).

Miinukset: Ravintoloiden henkilökunta ei ollut mitenkään erityisen palvelualtis, joka on aika erikoista Thaimaassa. Usein sai esim. allasalueella odotella pitkään tarjoilijaa. He viihtyivät enemmän keskenään kuin palvelemassa asiakasta. Aamiaisella ruoka, astiat ja juomat olivat usein loppu.

Plussat: Relaxing, good staff, decent food (good breakfast), good transport services to Patong, good Thailand hoiday resort for a "non-traditional" resort

Miinukset: A little too expensive. Considering the amount of Australians at the resort, and the price, it was like staying at an Australian resort. The reason people go to Thailand for a resort holiday is because it is supposed to be cheaper.

Plussat: Breakfast was excellent and the pool facilities were amazing.

Miinukset: The 300 baht charge to get into the town was a little steep particularly as the complimentary bus schedule was a little sparse however this was not a major problem.

Plussat: Merlin Beach was better than what we seen on the Internet sites and photo;s. The hotel is very well maintain and we didn't want to leave. The pools and beach made you just wanted to stay at the hotel and not have to leave for anything. Everything was available...Spa/Games/Internet/Bars/Tours....Very Well Done.. We will be going back next year...

Miinukset: Only one thing and is was very minor... The games room had pool tables but you had to pay for a que???

Plussat: We enjoyed every minute of our stay. Beatifull resort ,has everything you need to relax first class, away from busy Pattong Beach, middle of nowhere, yet only about 7 minutes by bus to Patong Beach shops and markets. We will definitelly be back again.I would recomend Merlin Beach Resort for families with childern,newlyweds, couples, singles, there is plenty of room for everybody.Great Phuket destination. Breakfasts were excelent and restaurant prices for Lunch and Dinner very reasonable.

Miinukset: No

Plussat: nopea sisäänkijoittaminen , ystävällinen henkilökunta , hyvä uima-allas , tavaratalo samassa rakennuksessa

Miinukset: -

Plussat: Excellent property with Excellent staff

Plussat: Location

Miinukset: Not clean, a bit old, needs lots of improvements... definitely not a 5 star... long and complicated checkout process... staff took forever even though a called 15min before I came to the reception desk

Plussat: Very very nice hotel one of the best in Patong

Miinukset: The WiFi was very poor

Plussat: Location and breakfast

Miinukset: We got the wrong room at first. The air condition was very humid and smelly.

Miinukset: I booked for two adults and one child (8 years old) and paid the extra for breakfast BUT the property insisted that I must pay separately for my sons breakfast. Although a relatively small amount (Baht340) it left a sour taste and I felt a little cheated, BOOKING.COM should make this charge plain on the property description. If I book for three people and pay for breakfast I expect breakfast for three people and I don't want to be going through the small print.

Plussat: Location. Great for the night our partying in Bangla. But would prefer the building in front as it’s closer to bangla.

Miinukset: Lobby was really hot. Made me stand in line for a long time to check out while they’re checking the room.

Plussat: Staff are really professional. It was my wife’s birthday when we checked in. Went out for dinner they had a cake waiting in the room wishing my wife Happy Birthday. Thanks for making our family holiday a memorable one. I will definitely stay with your hotel again the next time we visit Phuket.

Miinukset: None

Plussat: Kannattaa valita delux huone jotka sijaitsevat Lakeside rakennuksessa. Siellä punttisali ja paljon parempi allasalue.

Plussat: Erittäin ystävällinen henkilökunta Siisti mukava huone

Miinukset: Uima altaalla aivan liian meluisaa ja aivan täynnä lapsia ,, siellä ei pystynyt oleskelemaan eikä uimaan rauhassa

Plussat: Sijainti oli hyvä

Miinukset: Tämä ei ole mikään 5 tähden majoituspaikka - 3+ on lähempänä totuutta. Huoneen kalusteet kuluneita ja istuimet likaisia. Aamiaisella tarjoilijat ihan harjoittelijoita - teetä ja kahvia sai odotella - tyhjiä lautasia ei kerätty tarpeeksi nopeasti pois.

Plussat: Enjoyed my stay at a time when Phuket was closing due to the virus. Staff were very polite and could not have been more helpful. Hotel very central. Enjoyed my stay and would recommend.

Plussat: The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!)

Miinukset: The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.

Plussat: Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids.

Miinukset: The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.

Plussat: The staff were fery friendly and helpful. They did their best to help with an issue.

Miinukset: I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,

Plussat: .

Miinukset: .

Plussat: Everything was nice.

Plussat: Hotelli oli siisti ja moderni. Henkilökunta ystävällistä. Aamupala oli loistava! Uima-allas alue oli hyvä. Spa-palvelut melko hintavat. Sopivan lähellä (viiden minuutin kävely) rantaa ja ostosmahdollisuuksia. Hotellin yhteydessä iso "turisti" ostokeskus jossa paljon ruokapaikkoja. Sijainti oli rauhallinen verrattuna lähempänä rantakatua oleviin, jossa ilta ja yö aikaan villi meno.

Miinukset: Suihkun vesi oli turhankin lämmintä omaan makuun, kun ei kuuman päivän jälkeen saanut viileää suihkua.

Plussat: Viihtyisät huoneet, hyvin hoidetut yleiset tilat ja puutarha-alueet. Ystävällinen henkilökunta, mahtava ja monipuolinen aamiainen. Shoppailu- ja ravintola-alueet aivan vieressä.

Plussat: nice hotel close to a nicemall. perfect for sight seing tourist

Miinukset:

Plussat: Its location away from the busy life style of Patong Beach and still in close proximity of everything.

Miinukset: Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.

Plussat: Siisti, tyylikäs, erinomainen hotelli.

Plussat: Fabulous hotel.

Miinukset:

Plussat: Location, rooms', pool

Miinukset: The room planning for washing with towels in the other room.That part should be redesign including light and mirror

Plussat: Hospitality, ambience, service, facilities

Plussat: The facilities and the service

Miinukset: The check in was late for around 2 hours and the honeymoon suite is not that worth it. In my opinion

Plussat: Breakfast was delicious and had a lot of different options. Room was very clean and spacious. Really enjoyed it

Miinukset: Only thing I didn’t like was that my room sometimes smelt really bad, however, upon telling the staff they fixed it straight away. Walls were also a bit thin and could hear people

Plussat: Overall facility was very clean. Friendly staff, good view from the Swimming pool. Everything was well maintained

Plussat: Breakfast was good

Miinukset: The Staff at check-in & especially check- out was unfriendly & sounded rude. I was the only person at that particular time to check-out and was made to wait for about 25 minutes by the lady staff member on the grounds that they needed to check the room I stayed in. The experience was quite humiliating. Room was pretty small with twin beds, the bathroom shower didn't work properly maybe because the housekeeping or technical staff never bothered to clean the nozzles of the same as most of them were blocked.

Plussat: Staff, pool, breakfast....

Miinukset: No closet shelves!? Only one closet and without any shelves.

Miinukset: Air conditioning wouldn't go below 24 degrees! Too warm!!

Plussat: Very clean and exceptional service

Miinukset: The bed was a little too hard to sleep on causing a bit of back pain

Plussat: Aamiainen oli erinomainen ja siell'ä oli usein jotain ekstraa minkä toi pöytään Rak.

Miinukset: Parveke olisi ollut kiva.

Plussat: Nice hotel. Clean. Friendly and sweet staff. Decent breakfast buffet. Close to Bangla road and walking distance to Patong beach.

Miinukset: Got rooms on discount. Would not have been happy if I paid $250 like they are listed now. But for $125 it was good.

Plussat: Everything

Miinukset: The check in

Plussat: Staff were absolutely lovely. Nothing was a problem. Breakfast was fantastic; fresh, well cooked, and a wide array of options. Pool access room was incredibly convenient.

Miinukset: Pool had lots of 'floaties'. All will be from the trees around, but was a bit much. Something about the air con system in the room made the room smell damp and a bit mouldy, but only at night for some reason. (We'd notice if we left and came back to the room after about 7pm, but never during the day). However, we adapted and it wasn't really a bother after you'd been in the room for 15 minutes.

Plussat: Amenities good, staff friendly.

Miinukset: Nothing to complain about.

Plussat: Everything

Miinukset: Steps but they could have the ride up the hill running later than 11.30pm Some of the weights in gym are very old fashioned & gym wasn’t air conditioned enough

Plussat: Nicely landscaped, well kept up; helpful, courteous and friendly staff; having two pools was good; shuttle up the hill was a great option at times

Miinukset: Some of our crew didn’t like the scent from the room scent diffuser (it was overpowering), but it was easy to turn it off.

Plussat: We were upgraded to a Jacuzzy Suite and, while the lemon polish smell was quite strong, we loved the room and the view. Very comfortable and spacious. Great buffet breakfast! Huge waterfall pool

Miinukset: Lots and lots of stairs! They weren’t a problem for us and you can always take the provided shuttle up and down but there were some older folks who struggled a bit

Plussat: Staff are very nice and helpful. Location is superb, very close to the beach, and one of the best restaurants in town. Property was very clean, including the rooms. Staff are their biggest asset.

Miinukset: The rooms are a bit small and the positions of the building did not offer a good view. Balconies are very small and have a glass barrier, therefore there is no breeze coming through, no privacy and if someone talks on the balcony there is the echo which is very unpleasant. Pools have no concept, and offer of drinks and food by the pool is very poor.

Plussat: This hotel is hugh.. Loved the pool ... the location along with the service of the staff... This hotel is beautiful inside and out i would highly recommend anyone to stay here on there vacation

Miinukset: I didn''t like my shower the water kept coming out all over the bathroom floor they need to fix that

Plussat: Had a beautiful stay from the moment we checked in to the day we checked out, the room was lovely clean and spacious , the pool was amazing so was the restaurant would I stay again most defiantly

Plussat: Mukava pelata tennistä hyvällä kentällä

Miinukset: Lattiaa ei siivottu huolella

Plussat: Aamiainen oli todella monipuolinen ja parasta oli tuoreet hedelmät. Olimme varanneet Deluxe-huoneen mutta saimme sviitin joka oli iso (75 m2) mutta todella kulunut ja remontin tarpeessa. Huoneesta oli todella kaunis näköala ja poreallas oli mukava lisä. Allasalueet olivat mahtavat ja viihtyisät mutta sain tod. näk. ruokamyrkytyksen isomman allasalueen baarista koska en ollut syönyt muutakaan sinä päivänä :( Suurehkolla hotellialueella pääsi kätevästi liikkumaan hotellin kuljetuksella. Ostoskeskukseen olisi myöskin ollut kuljetus mutta se olisi pitänyt varata päivää ennen eikä lomalla jaksa miettiä aikatauluja :) Sinne oli mukava kävelymatkakin. Tulopäivänä saimme huoneen luvattua myöhemmin mutta hotelli tarjosi juomat odotusaikana hotellin baarissa eikä siinä mennyt kuin n. 15 min.

Miinukset: Sviitit ehdottomasti remontin tarpeessa. Booking.comissa on tämän hotellin huoneista kuvia vain huonetyyppien kohdalla. Kuvat saisi olla samassa missä muutkin kuvat hotellista.

Plussat: -Great view 10/10 -Very friendly staff 9/10 -Good location 9/10 (25minutes walking distance to shopping center.) -Good customer services 9/10

Miinukset: -Some facilities are not really working (eg: air conditioning)

Plussat: Everything

Miinukset: Nothing

Plussat: Spacious and new room.

Miinukset: Absolutely small shower in a bathroom and not convenient to use. 30 minutes to walk to patong center

Plussat: privacy

Miinukset: cost of food & drink

Plussat: 4 star resort with 1 star service

Miinukset: The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.

Plussat: Staff very friendly, huge room and bath, very clean good value

Plussat: every thing was excellent.

Miinukset: there is no car to take you to your room after 12:00am and its long long way....

Miinukset: the chikingout is not fliksabul

Plussat: The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain

Miinukset: inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.

Plussat: The room are nice. The main swimming pool is very nice !

Miinukset: You can't come with guest...

Plussat: Convenience

Miinukset: Reception desk staff service

Plussat: 3 big swimming pools all around the resort, so each one is not very busy...

Miinukset:

Plussat: The bed was so comfy and the location is isolated but in a perfect spot. It has a private road.

Miinukset: The WiFi was difficult to stay connected to in our room. It was decent by the pool though. The bathtub also had some marks on it that couldn’t be cleaned, probably just very old.

Plussat: The room was clean and very spacious. Staff was very friendly and accommodating. There are shops and convenience store accessible within waling distance from the hotel. Definitely coming back for another stay!

Miinukset: Breakfast menu could have been better.

Plussat: Location was perfect! Beautiful views friendly staff.

Miinukset: Balconies dont have a table set or ashtray.

Plussat: Hyvä sijainti. Rauhalline alue. Kiva allasalue. Tilava huone merinäköalalla.

Plussat: Hyvä aamupala,sain huoneen ennen klo 14.

Miinukset: Allas alueen hoitaja laittoi aurinkotuolin pehmusteet pois klo 16.00.

Plussat: Location

Miinukset: Hotel is old and in desperate need of update and repair Breakfast quality was bad Staff were not friendly Overall too expensive for what they provided

Plussat: I love everything about this hotel, a must stay place for me.

Miinukset: Everything was excellent.

Plussat: Cleanliness of the hotel the friendliness of all the staff and the food was excellent

Miinukset: Location. Accessing the property but this was more to with the street setup in Patong

Plussat: Nice big swimmingpool! Location in really nice area. And very near Bangla road (just 5 min walk) The room was spaceous. (ask for floor 12 or up for the good view)

Plussat: Hotel was clean and price is ok Breakfast is very good

Plussat: Everything, definitely coming back here

Miinukset: Nothing at all

Plussat: location .comfortable ,lovely staff, food....every thing

Miinukset: nothing

Plussat: Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent.

Miinukset: This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.

Plussat: Friendly staff, well location

Plussat: Great hotel, service and location as always. Happy to come back again to the hotel!

Miinukset: None

Plussat: very good breakfast, fishes in pool, view from 15 floor to sea and mountains

Miinukset: no wi-fi free in room

Plussat: Allasalueesta, siisteydestä, työntekijöiden ystävällisyydestä

Miinukset: Henkilökunnan englanninkielen taito oli huonoa, mikä on kyllä ihan normaalia thaimaassa, mutta soitettaessa huonepalveluun olisi henkilön syytä osata edes vähän englantia.

Plussat: Hotel staff was very helpful, caring and ready to enhance the stay experience.Location is great near by the center of interests and the beach. Swimming pool area and garden is very well maintained. Excellent value for money. Quality of service and food at the thai restaurant of the hotel are excellent.

Miinukset: Bedding is slightly of poor quality and matresses would require a refresh.

Plussat: Sijainti loistava, huikeat näkymät 21 kerroksen huoneestamme, mukava uima-allasalue.

Miinukset: Hotellin siisteydestä ja tasosta anneettin hieman liian positiivinen kuva. Huoneet vanhahtavia, yleiset tilat osin nuhruisia, loisteliaan sijaan pikemminkin keskitasoinen, silti kelvollinen.

Plussat: the hotel staff were lovely so friendly

Miinukset: yes the mould in shower and having to pay extra for what i already booked.

Plussat: near the center of Patong. Good in room Service

Miinukset: Maybe the hotel is good in the past but not sweet for young people. I mentioned in the reservation that I have a friend will have her birthday there. But there is no special preparation for her. I also mentioned we need 2 king size beds. but only one available...I have to give up...& dark in the restroom.

Plussat: Casual feel

Miinukset: Too quiet

Plussat: the Staff were very friendly and the hotel could arrange for whatever we asked for (they don't beleive in impossible)

Miinukset: the qualification of the tourist help desk staff

Plussat: Huone hiljainen... ei meluja Laukkupoika tosi ystävällinen jutteli Ja tervehti aina kun näki ja kysyi onko kaikki hyvin

Miinukset: Huoneen siivoojat tuli 17-18 vasta iso miinus

Plussat: Hyvä ravintola jossa iltaisin musiikkia

Miinukset: Huoneessa ei ollut toisella sängyllä yöpöytää eikä lukuvaloa ja toisellakin puolella lamppu rikki

Plussat: We had an amazing time in the Baan Laimai facilities - of course this won't be possible without the support of the amazing staff - from reception, restaurant, spa, and everyone else we encountered during our stay. We felt very welcomed there and if we ever return to Patong beach, we will definitely stay here again.

Plussat: Aamiainen oli oikeastaan brunssi; erittäin runsas ja monipuolinen, sisälsi mm. vähintään kaksi lämminruokavaihtoehtoa. Altaalla oli aina tyhjiä lepotuoleja. Suosittelen ehdottomasti huonetta uima-allasnäkymällä; erittäin rauhallinen. Beach view -huoneisiin kuuluu rantakadun meteli...

Plussat: I loved how charming the overall theme of the resort was. The open air concept is lovely and I loved the Indoor waterfall and fishes. The staff was very friendly and with the current corona outbreak they were cleaning the hotel around the clock. Breakfast was delicious and the food offered on the resort as well was delicious and priced reasonably.

Miinukset: I didn’t like that my room had such a strong sewerage smell. I didn’t like that I had to request for maid service. It’s a hotel, they should just do that every day by default. Some of the furniture in the room looked run down and in need of a facelift. Also, the bathroom needs a major revamp as well. I saw a rat as well running around the pool area and I think that was due to the fact that trash by the bar area was left on the pool deck. Not only did it attract rats, it attracted flies as well. Also, the alcoholic drink here taste like water. You can’t even taste the liquor.

Plussat: Didn't use pool. Breakfast, in comparison to other experiences I had with other hotels at that place before.....just about sub.....for this category.

Miinukset: TV was great for Koreans, Thais etc. BBC was possible !! Cleaning has some space for improvements.... At the end of stay quite a few lifts were immobilized !! The WORST>> looking out of the window, the wall of the next building was just about 3m away.....covered with pigeon droppings...as also on our side.... Impression: Prison feeling !

Plussat: This is one of the most beautiful hotels I have stayed in. The pool is a great place to chill all day if you are not one for the beach. The hotel also has a very good tour centre and is located close to all the things that you want to see in Patong

Plussat: Sijainti ok. Ravintolan henkilökunta mainio.

Miinukset: Respahenksun palvelu.

Plussat: I would highly recommend this resort, the service up was my favourite part and the location you can’t beat, considering how close to a busy area it is I couldn’t hear the loud streets from my room at all ! And I was a closer room also.

Miinukset: I liked everything.

Miinukset: Varasin bookingilta sellaisen linkin kautta,jonka sain ystävältäni ja luvattiin että saan 10% uloskirjautuessa rahoistani takaisin,miten saan nuo rahat????? tv Raili Huttu 0407005486

Plussat: Great location, super close to Bangala road without being right next to it. Across the road from the beach too. The pool was awesome, with plenty of chairs to lounge on. Great staff and the hotel app was super handy as well, order room service or ask for room facilities.

Miinukset: Restaurant wasn’t the cheapest so we didn’t eat there, was just as easy to go down the road. Had construction going on but they also left a note in the room letting us know about this.

Plussat: The Location of the hotel is perfect.

Miinukset: During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.

Plussat: The surrounding facilities.

Miinukset: The charging for additional guests Inc 1hr massage appointments. Will not stay again.

Plussat: Checking out early.

Miinukset: Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.

Plussat: location, service

Miinukset: the swimming pool was out of order

Plussat: Location is fabulous, short walk into busy Patong! Staff are helpful, and breakfast soup was very good!

Miinukset: Pillows are old and cheap, but skill slept pretty well, if you are a couple without children I would suggest asking for a room away from children’s playground, was hard to sleep past 7 am!

Plussat: Good location, about a 10min walk to the beach and Bangpla street which is fine at night when it is cooler, but not fantastic to walk to during the day time heat. Great pool and plenty of room for everyone to enjoy; we didn’t get a chance to check out the gym or restaurant but they seemed pretty standard. Staff were friendly and helpful.

Miinukset: Room decor was pretty outdated

Plussat: Pool was awesome, bar is great and shop inside has quite good prices. Staff is super nice and very helpful. About the location - it is in the city center, close to shopping mall and beach and restaurants. If you decide to go out you can find a lot of things around. I can definitely recommend it if you like to be near city center and enjoy your time in the pool playing basketball, volleyball or drink nice drinks :) there are also some activities but we were to busy to try them :)

Miinukset: Cons about the location - it can be quite noise in the night from the street.

Plussat: The location

Miinukset: Check in staff it’s not very friendly

Plussat: + Iso allas + aurinkotuolien palvelupainike toimi mainiosti + hyvä ruoka + henkilökunta iloisia ja auttavaisia + saapuminen oli mieluisa

Plussat: Staff lovely

Miinukset: Spa was not comfortable

Plussat: Friendly staff, location, comfort, food. All good

Miinukset: Nothing negative to say

Plussat: From the first minute we arrived they made us feel special as we had stayed there once before which they immediately picked up on, they upgraded us and also gave us a room with excellent view across Patong. Excellent service from the staff and resort prices and very reasonable

Miinukset: Cannot fault Amari on anything

Plussat: The staff

Miinukset: Too much stairs!!!!! The balcony smelled like food

Plussat: Kate was the most helpful host. Ensuring our stay was excellent from start to finish. Excellent food, excellent breakfast, excellent views , excellent service, excellent cleanliness.

Miinukset: Nothing- wish we stayed longer

Plussat: very friendly staff, private beach, excellent spa!!

Plussat: The room was great and the bed very comfortable. The morning breakfast was great and diversified. The pool at the club house was great.

Plussat: Todella ystävällinen henkilökunta, mahtava aamiainen, happy hour oli hotellin baareissa useaan kertaan päivässä. Kivat teema illalliset joka ilta, ruoka herkullista eikä liian kallista, Rim Talay ravintola huippu viihtyisä iltaisin ja myös aamuisin, Ilmaista juomavettä sai noutaa poolialuella niin paljon kun halusi, hyvä kuntosali, Patong beach lähellä mikäli sinne halusi mennä! Rantatuoleja reilusti!

Miinukset: Asuimme ”villassa”, sinne välillä hankala saada kuljetusta, myös parveke kaivattiin huoneeseemme/villaan! Alueella paljon rappusia, mikä välillä oli rasittava kävellä!

Plussat: This is the best vacation ever. We love the resort. But most importantly, it’s their staff that makes the difference. BuBou, Lee, Mime, NaN, First, Kit and Christy go out of their way to make you feel like being home. And Pierre the regional VP came to greet us in person during breakfast time to make sure our stay is a pleasant one. It was a celebration for my son’s 16th birthday and it sure was a memorable one. We will definitely come back to Amari resort.

Miinukset: The water pressure of the shower in our two bedroom villa can be a little stronger. But I guess because of the mountain, it’s a bit of the weak side.

Plussat: Weather . Location . Every things

Miinukset: The food in restaurant no thing for arab

Miinukset: Bangla roadin bassojytkytys kuului yöllä lahden yli ja oli hieman häiritsevää.

Plussat: Cleanliness, friendly staff,location,nothing was too much effort for any member of staff.stunning holiday.

Miinukset: Lots of steps, but it kept us in shape.

Plussat: It was nice staying at this hotel. The only thing is that the rooms are quite far from the reception.

Miinukset: Walking up and down the steps to go the rooms.

Plussat: Spa services were great and relaxing, i reccomend it to anyone to goes to Amari, maybe a bit over priced but worth trying. Breakfast location was great and enjoyable.

Miinukset: I arrived at the hotel for check in around 11pm and there was too much rain, my suprior room was very humid and the aircon was very noisy and loud, the first night wasnt good! But on the 2nd day they offered me a free upgrade to a deluxe room and it felt like another hotel, very nice and clean. Hotel is a bit far from everything and only way of transportation is by hotel cars which are expensive.

Plussat: The best thing about this hotel is its location. The room was sea facing, it had great view. Apart from this, this was a luxury hotel. The breakfast restaurant is very well placed and good selection of breakfast. The room could have been bigger, but it had a nice balcony overlooking the sea. Overall, nothing much to complain. I agree with some of our previous guests, that, there are lots of stept. But then, when you build a hotel on a hillock, you bound to have steps. Parking is free and the security guard was very helpful

Miinukset: Nothing really! May be the price was little higher and could have been better.

Plussat: Hotel has jetty which allows us snorkling and fishing without extra tour

Miinukset: location, little far to walk to town

Plussat:

Miinukset: service so poor, not 5 star level, only breakfast good.

Plussat: location and facilities

Miinukset:

Plussat: swimming pool，long jetty，forrest

Miinukset: no

Plussat: location (Private beach) close to the action of patong, the facilities & the staff manner

Miinukset: too many stairs

Plussat: Aamiainen hyvä.talossa on hyvät siivoojat,toivomukset aina huomioidaan.

Miinukset: Hotellin puolen allas alue ei toimi. Aurinkotuoleja aivan liian vähän,siihen kuuluvia patjoja myös liian vähän.iso hotelli ja kymmenen aurinkotuolia.onko siinä mitään järkeä.kun on kyseessä iso hotelli .allasalueen vierailijat laittavat pyyhkeet maahan kun ei ole lepotuoleja. Altaan pohjan reunat olivat vihreässä lievässä . siitä sanottiin mutta henkilökunnalla ei nähtävästi ole taitoa mitä pitäisi tehdä. Pitää ottaa selvää mitä ainetta altaaseen on laitettava että vihreä kasvustoa saadaan pois. Koko allasalue on suoraan sanotusti epäsiisti. Tehtävää olisi. Kieltääkö vesi altaassa tarpeeksi hyvin.

Plussat: Altaat.

Miinukset: Rauhallinen hotelli hyvillä aurinkoisilla altailla, mitä sitä muuta.

Plussat: Comfortable beds. Good location in Patong for beach and mall

Miinukset: Dont get superior room. They throw you in a old motel , I thought I was staying in the building but instead they sent me to a rundown section.

Plussat: Location near to the beach, walking distance. The room is spacious with nice interior design. Good Breakfast,

Plussat: Replacement room was very nice ,but had to put complaint in writing before anything was done .

Miinukset: I didn't like the first room I was given .I didn't like the way the staff would no admit their was a problem with wifi .I offered to downgrade my room if they gave me a room where the wifi worked .I think the replacement room I was given was what I was meant to have in the first place .Wifi still not good enough.Totslly unacceptable in this day and age to have sub standard wifi .In the first room I was given it would take up to 7 minutes to log on and I had to stand in the hallway .

Plussat: The location was really great. The staff working the rooftop bar was absolutely fantastic.

Miinukset: My fiancé got a temporary hana tattoo and it left a few spots on the floor towel. The room staff made 0 effort to clean it and simply billed my room for the price of about 10 new floor towels.

Plussat: We were up graded and the room was spacious and comfortable. Breakfast was great with a lot of variety. We did not use the pool so can not comment.

Miinukset: We have no negative comments.

Plussat: Good breakfast, and facilities

Plussat: Location is good.

Plussat: This was our 4th stay at this hotel, Just love it there. The buffet breakfast is amazing so much choice, Thai, American, English. European, Fresh fruits etc I could just go on and on. Served from 6am to 10.30am. The pools are very clean and well looked after, The rooms are immaculate everything is so clean and tidy, the staff are very friendly and attentive The location is excellent, it was our anniversary while we was there and our bed was decorated with swans and orchids, such a lovely touch. it's only 5mins to beach, and the same for shops bars etc. We will definitely be staying there again next year.

Miinukset: This was our 4th stay at this hotel, and I can honestly say there isn't anything we didnt like. If I had to say anything then the Beds are a little hard, but then again that's my preference, I like a softer mattress.

Plussat: Facilities and location are wonderful. The staff are outstanding in their care and manner. The resort caters for every holiday need. Breakfast is great as is happy hour for cocktails.

Miinukset: The pool near the main building needs more shaded areas or umbrellas. Too many people leave towels on pool beds to claim a spot yet are not around eg at 8am. Staff need to be strict about monitoring this and removing unoccupied claims on beds ie the unused towels.

Plussat: Location

Miinukset: Was made to pay upfront and given an inferiorer room to whAt was booked.was eventually changed rooms after much hassle with the manager

Miinukset: Hotel staff....rude..no politeness at all...

Plussat: I checked out next day early morning as I didnt like the room at all .

Miinukset: In room menu list write down mineral water is free but got charges, cause in room menu list write down free item and reception menu list free item is difference. If can pls update the menu list.

Plussat: Short distance to the beaches, shopping, restaurants and pubs etc.Lobby is very spacious & comfortable to relax & the air-conditioning is very cooling.

Miinukset: Free Internet usage provided in every rooms except using hotel computers at the Lobby. Also, the rate charge of 90Bahts is too exorbitant compare to other hotels. Now, most hotels provide free internet usage during our stay at the hotel.Children below 12 yrs. old should not charge for buffet breakfast.

Plussat: Its location to the beach, cleanliness of all areas, friendly staff, reasonable Restaurant pricing.

Miinukset:

Plussat: Loistava sijainti, keskellä Patong Beachin ostos- ja huvittelupaikkoja, kuitenkin omassa rauhassa, melua ei kuulunut mistään. Runsas aamiainen, ilmastointi hyvä, lakana- ja pyyhkeiden vaihto toimi hyvin. Suuret uima-altaat ja poreamme oli kiva.

Miinukset: Standard-huoneen kokolattiamattoa ei imuroitu kertaakaan kahden viikon aikana ja muutoinkin siivous onnetonta. Allasalueella liian vähän lepotuoleja, senioriasukkaat valtasivat kaikki heti aamusta. Räätäliliikkeen sisäänheittäjä rasittava kaveri.

Plussat: Location, Pool, Price

Miinukset: Staff need more knowledge and training about their jobs...most can't speak any English at all. We were put up in the main wing,which has very old rooms. The newer wing is better, but quite noisy as it overlooks the pool and karoke bar

Plussat: Close to Bangla road and nightlife.Plenty of resturants,bars and nightclubs close by and easy walking distance to markets and shops

Miinukset:

Plussat: the location of the hotel makes it so good and the hotel has three or four gates each gate takes you to different streets.

Miinukset: the cleaning staff of the hotel they do some mistakes like what they did to and to my friends by taking the towels and not return it back so when you make check out they will consider it as missing item so you must pay for it.

Plussat: The staff where friendly and the hotel was clean and very good location

Miinukset: I didn't like the way u have to pay extra to get into the other pool and it did not mention that when I was booking the hotel

Plussat: Wonderful staff. Very accommodating and willing to go that extra mile. I had 2 very sick children during my stay and they called the Doctor on staff for me immediately. Cannot say enough about how amazing the employees are. Best hotel by far in Phuket

Plussat: Well equipped gym, great kid facilities, good location and a nice breakfast.

Miinukset: Sometimes staff to a long time fo respond to requests, however all requests were met.

Plussat: This was our second time staying at this resort, and unfortunately due to COVID-19, our stay was impacted, however, the staff was top notch, and we were given a lower room date due to the fact that we could not use many amenities at the resort. We stayed in t3 of the Swim-up villas for the second time, and they are amazing! Well worth the extra cost. The staff were friendly and accommodating, and the servers at breakfast buffet and the restaurant did a great job under not-so great circumstances. We will always love this resort, and will stay here whenever the adult-only swim-up villas are available!

Miinukset: They eliminated the laundry facilities they used to have for guests from the year before when we had been there, so it was a little more inconvenient, but we just took the laundry down the street to have the washing done at a shop for very cheap.

Plussat: We have update our room to Villa .Very nice and comfortable .And the hotel very convenient to all restaurant .Will come back again .Thank you

Plussat: Very nice staff

Miinukset: Nothing

Plussat: The room was spacious and clean, the pool was nice

Miinukset: I did not realize the hotel had two parts, one normal and the other, which were in the pictures advertising the hotel. Those rooms were significantly more expensive, however based on the pictures, i was disappointed when i found out that my room was not there.

Plussat: Aamiainen oli hyvä ja maistuva. Erityisesti munakkaat. Ihanan rauhallinen tunnelma. Hotellin sijainti erittäin hyvä.

Miinukset: Matka meni kaikin osin hyvin. Ei ole parannus ehdotuksia.

Plussat: swimming pool, excellent service, perfect spa, location , speciuos room the studio at busakorn wing , easy access to the swimming pool as we was in the ground floor, free wifi

Miinukset: nothing

Plussat: My first imprression was when i arrived at the hotel by A warm welcome By Reception Staff..i really enjoyed my stay In Holiday Inn looking forward for next trip....

Miinukset: Nothing everything was perfect

Plussat: the location

Miinukset: nothing special for honeymooners

Plussat: excellent location, and all facilities avialable

Miinukset: absloutely amazing

Plussat: friendly and customer minded staff, good location next to the busy seaside road at Patong beach, the idea of an empty refrigerator you could put your own stuff in is fantastic. Other hotels almost force you to buy their overpricey minibar stuff!

Miinukset: the pool too small for such a big hotel, laundry and room service to expensiv (though the same price range of the other major hotels), our balconey was toward a noisy side street.

Plussat: Friendly staff and a great breakfast buffet. We appreciated that we were able to get two adjoining rooms so our family could be together.

Plussat: Hyvä sijainti, palvelu, siisteys, aamiainen

Plussat: yllättävän tasokas hotelli, ihana allas-alue uudella puolella, ihana pihviravintola ym. muita ravintoloita, ihana aamiainen, hyvät shoppailu mahdollisuudet lähellä, erittäin mukava kokemus

Miinukset: ei ollut mitään moitittavaa

Plussat: Lovely helpful staff. Great central location.

Miinukset: Was disappointed about the pool situation - it's not clear when you book that the pool & sun lounges shown in the pictures is only available to guests of the Busakorn Wing.

Plussat: Yövyimme Busakorn Villa huoneessa, ja huone oli todella siisti ja viihtyisä. Henkilökunta on erittäin ystävällistä ja mukavaa. Monipuoliset palvelut.

Miinukset: TV-kanava valikoima voisi olla laajempi.

Plussat: Very friendly staff. Nice swimming pool in the Busakorn wing.

Miinukset: The Spa services are way too expensive.

Plussat: the swimming pool and breakfast

Miinukset: the price they were offering for deluxe seaview was way too high

Plussat: Perfect hotel, Perfect Location, Perfect service. When i return to phuket i will book only in holiday inn.

Miinukset:

Plussat: Amazing experience overall, want to go back!

Miinukset: I loved everything

Plussat: Everything was fantastic enjoyed my time here

Miinukset: Bath needed a better clean and bacon needs to be cooked fresh but can be forgiven for that

Miinukset: Homeinen haju huoneissa

Plussat: Ystävällinen henkilökunta ja moitteettoman siistiä. Hyvällä sijainnilla, ei ihan keskustan hälinässä. Kaksi eri allasta, joista toinen ihanan rauhallinen, kun toisen luona pauhasi musa.

Miinukset: Aamupalalla oli ainakin viimeisen tunnin aikana kun siinä kävimme, aika monet jutut koko ajan loppu. Hotellin omat palvelut, esim. allasbaari ja hierontapalvelut paikalliseen hintatasoon nähden tosi kalliita.

Plussat: Clean rooms, nice view

Miinukset: The hotel is big and they did not escort us to our room at arrival

Plussat: A stunning hotel, everything was clean and well looked after. The towels were so fluffy both in your room and for by the pool. The breakfast was the best we had in Thailand and the staff were super helpful and quick acting if you had a problem. I thoroughly enjoyed our stay here, in what can be a hectic location (Patong) you really felt like you were in bliss.

Miinukset: The decking by the main, larger pool was a little old and could do with repair.

Plussat: Clean and nice hotel, friendly staff

Plussat: Sijainti.

Plussat: It was a great place to stay i have booked in for a second visit

Miinukset: may be the neighbors

Plussat: Great location, walking distance to beech (15 mins) and restaurants etc. Good selection for Breakfast, staff were cheerful and helpful. Both pools were clean and uncrowded during our visit.

Miinukset: Would have used the spa and restaurant but they were not competitive with too much competition just outside the hotel.

Plussat: Breakfast was excellent and exceeded expectations. Location was fantastic! Not too busy but still close to everything.

Miinukset: Noise in the hallway was very audible in the room - walls could be thicker. Although you couldn’t hear anything through the wall between rooms. Pool deck could do with a fix up.

Plussat: Hotel had great contemporary style. Staff were absolutelty beautiful. Pool area was very glam! Could not fault.

Plussat: The staff were always there to help. I did not open a door whenever I was coming or leaving. The staff were always smiling and helpful.

Plussat: Kind employees, Brandnew facilities, nice breakfast were great

Miinukset: This hotel was great but the only downside is the noise: Superior rooms werent noiseproofed at all(i could literally hear others coughing). Location also is not the best place for sightseeing either, but if youre joining a tour program they provide free door to door transportaion so its no problem

Plussat: Totally new and clean Very nice location 5 min from patong beach and very cosy hotel. I will definately revisit it!!!

Plussat: it close to the shopping center and restaurant (10mins walk), quiet environment, nice breakfast

Plussat: This is a great new hotel in patong. It is a 10 minute walk to the beach and Banglor Road, however the affordablity of the hotel and the facilities available make up for the distance. Staff were very helpful and always happy.

Miinukset:

Plussat: The hotel is fair in term of room facility. We enjoy staying there and the location is the best bet.

Miinukset:

Plussat: Facilities available in room are excellent.

Miinukset: At the time of registration staff should inform about the Shuttle service provided by the Hotel for patong beach together with information of break fast and 15 minutes free and 30% discount on message.

Plussat: Location is convenient and easily access to the heart of Patong. Front desk staffs are polite, helpful & responsive to your enquiries.

Miinukset:

Plussat: The service was excellent - very friendly front office staff who made me feel welcome throughout my stay

Miinukset: Construction still ongoing - some noise in the daytime but not major

Plussat: The property was really nice. Very comfortable. The pool connected to the rooms were amazing. I really enjoyed my stay here.

Miinukset: Up on a steep hill. Very hard to walk off the property you’ll have to take taxis.

Plussat: Price.. Facilities.. Location.. Restaurant.. Decor.. View.. Room..Staff.. Oh everything.!!

Miinukset: Taxi to next hotel carried a big markup..from 400 b to 700 b.. Breakfast good but a bit tasteless but otherwise perfect

Plussat: It’s a nice resort with a lovely pool, comfy beds and good food.

Miinukset: I was very disappointed overall with check in and check out. Check in was brisk, which was fair enough as we arrived in the middle of the day. It felt in-personable compared to the warm welcome at other Thai hotels of all ratings/budgets that I’ve stayed in. Similarly at check out, the only thing we were asked was how we wanted to settle the bill, at no point did anybody even ask how our stay was/was everything OK.

Plussat: Kiva allas Garden pool. Hyvä aamupala

Miinukset: Ihan kiva paikka muuten, paitsi luteet tekivät öistä kamalat. Vaihdettiin huonettakin mutta ei auttanut. Loput yöt meni valot päällä nukkuessa, joka hiukan auttoi tilannetta.

Plussat: Very pleasant staff, great pool areas, daily servicing of room, I will visit again

Miinukset: The garden rooms are a little bit smaller than expected, not a deal breaker

Plussat: Garden pool oli hyvin viihtyisä, sänky iso ja mukava, aamiainen erittäin runsas ja monipuolinen, henkilökunta hymyilevää, auttavaista ja kohteliasta, hotellialueen siisteys, sijainti, rauhallisuus.

Miinukset: Deluxe allas alue hyvin varjoisa, allassääntöjen jatkuva rikkominen aurinkotuolien varaamisen suhteen ja siihen puuttumattomuus.

Plussat: The staff were so helpful and friendly, they couldn’t do enough for me. They upgraded me to a deluxe room without me asking, which had a big balcony over looking the pool area. On a night time there was no noise, you would be able to hear a pin drop. This place is still surrounded my shops and restaurants and the main area and beach is about a 10 minute walk away.

Miinukset: The bed was a little on the hard side and there wasn’t a proper air conditioning unit, there was a system instead that blew coldish air out, but this was free of charge.

Plussat: Every thing

Miinukset: Nothing

Plussat: Can only say great place to stay, very good value for money, good staff especially Oliver who is a true gentleman.

Miinukset: Big problem finding a lounge at pool , as greedy people put their pool towels on pool lounge and returned to their rooms etc. In other words   pool could be almost empty and no people on pool lounges just their towels claiming their spot.

Plussat: Aamiainen ihan Ok,ei mitään erikoista.Positiivista että kahvia sai ottaa itse.

Miinukset: Jouduimme vaihtamaan huonetta kun ilmastointilaite rikkoutui.Huone mihin vaihdoimme oli ihan vastaava,mutta uima-altaan huoltokoneet ilmeisesti seinän takana ja kuului kovaa ulinaa.

Plussat: Breakfast was one of the best buffets that there is in Phuket. This place has a massive selection. Pool bar was good at both swimming pools.

Miinukset: They spray this chemical stuff to kill the mozzies which is great just make sure your in your room or out and about when they spray the stuff

Plussat: the upgrade from standard room to superior was fantastic as the new room was quiet and had good views front and back,breakfast was excellent,we were very happy and would recommend to anybody.

Plussat: staff very friendly...good food...clean & 5star...close to beach & shopping but far enough away from noice

Miinukset: nothing would stay again

Plussat: room clearn and tidy everyday

Plussat: The staff was excellent. All the 3 times i've been there, the staff was friendly. Cheers to jirapon.

Miinukset: nil.

Plussat: It was in a great location - close to everything but far enough away to not hear too much of the night life happening along the beach.

Miinukset: The staff weren't very friendly and didnt speak very good English.

Plussat: Uima-altaat mukavia ja puutarha-alue viihtyisä. Aamupala erittäin hyvä ja runsas (paras kahvi, mitä matkalla saimme).Huonekin viityisä.

Miinukset: Vinkiksi; jos aikainen lähtö aamulla, varatkaa taxi jo illlalla.

Plussat: Aamupala oli erittäin runsas ja maukas. Hotellin altaat erinomaiset. Standardihuone ei vastannut odotuksia, mutta muuten erinomainen hotelli paikkasi tämän puutteen. Lähellä rantaa ja shoppailumahdollisuuksia, (n.5-10min) kävelyn päässä.

Miinukset: Siivousaika vaihteli tosi paljon (10-16 välillä), joten oli vaikea tietää millon huoneeseen pystyi palaamaan. Lisäksi siivoojalla kesti todella kauan siivoaminen.

Plussat: Hotelli oli hieno, ja sijainti oli hyvä. Uima - allasalue oli hieno ja aamupala oli hyvä.

Miinukset: Henkilökunnan kanssa oli välillä kommunikaatio ongelmia koska he puhusivat todella huonosti englantia ja eivätkä ymmärtäneet mitä halusimme. Hotelliin päästyämme meille ilmoitettiin että joka päivä saa kaksi vesipulloa huoneeseen, silti tämä ei tapahtunut joka päivä ja asiasta ilmoitettuani henkilökunnalle, se ei siltikään korjaantunut. Ja koska hotelli sijaitsee puutarha - alueella, linnut pitivät erittäin kovaa ääntä aamuisin ja siksi emme saanneet aina unta. Osa henkilökunnasta olivat töykeitä.

Plussat: Kaikki tarvittava kävely matkan päässä.Hotelli oli rauhallinen vaikka oli keskeisellä paikalla,yö elämä ei häirinnyt.

Miinukset: Sänky liian kova.Tallelokero ei huoneesssa.Koko peli puuttui huoneesta.

Plussat: Rauhallinen ja viihtyisä ympäristö kasveineen ja eläimineen. Loistava ja runsas aamiainen. Sijainti keskeinen.

Miinukset: Allas baarin hinta taso oli järkyttävä (yli tuplasti huoneen minibaari hintojen).

Plussat: Excellent garden

Miinukset: inconvenience from hotel to shopping mall

Plussat: good location, friendly staff, nice nature in hotel teritory

Miinukset: problems with toilett

Plussat: The size of the hotel is amazing plenty of grass land. Swimming pools and places to eat. It’s not cramped at all.

Miinukset: Charging for the bowling. It should be included to keep people entertained, especially kids.

Plussat: Aamupala ja sen esillelaitto oli hyvä. Altaat loistavat ja henkilökunta teki parhaansa.

Miinukset: Rakennuksessa on jonkin verran korjausvelkaa joten tähtiluokitus ei ole kohdallaan. Yksi huone vaihdettiin ekan yön jälkeen. Oli kova homeen haju. Ei kun kamat takas laukkuun ja muuttamaan. Toiseen huoneeseen tuli ilmastoinnilauhteet sisään ja kasteli osan vaatteista. Viemäri meni parikertaa tukkoon.

Plussat: Had a pool access room and was definitely worth the paying the additional cost as the kids loved being able to go straight from the room and jump in the pool. Main pool was also large and relatively quiet. Enjoyed the pool exercise and breakfast buffet had a good selection of western and local food as well as fruit and breads. Overall a great hotel and very enjoyable stay

Miinukset: Breakfast room could be over crowded at times,

Miinukset: The staff did not enforce the saving pool Chairs with only green towels rule. Was difficult and awkward trying to find chairs and no one around and lots of green towels saving spots.

Plussat: The Best hotel in Patong Phuket with great swimming facilities, friendly and helpful staff and close to shop and walking distance to central. Highly recommended.

Miinukset: None

Plussat: Hotelli hyvä ja siisti. Iso hotelli joten aamupalalla hieman ruuhkaa. Itse pidimme sijainnista joka oli hieman syrjässä Patongin vilinästä jonne halutessaan pääsi kävellen tai tuktukilla. Ihanaa että ranta ihan vieressä.

Miinukset: Liian vähän aurinkotuoleja hotellin kokoon nähden ja ne oli jo hyvissä ajoin varattuna pyyhkeillä.

Plussat: The breakfast buffet the service the pool the cleanlyness the list is to long to list here. Overall a Great experiance would stay again.

Miinukset: They charged us an additional 500 baht pernight because i didnt list the ages of my children even though i did say they were children. They should give the customer the benefit of the dout.

Plussat: The Bowling Alley was fantastic. Numerous pools - too many to mention

Miinukset: Unfortunately the gym was closed for renovations.

Plussat: Paljon altaita,hyvä aamupala,sijainti.

Miinukset: Respan kielitaito

Plussat: Location was great and loved the pool areas! Thank you for such a great stay.

Plussat: Hotelli on lähellä lentokenttää vain 15 minuuttia. Vesipuisto on hyvä lisä kuten lentokentän kuvaaminen rannalta. Huoneet ovat aika uusia joten olivat myös siistejä. Rannalla siisti panoraama-allas

Miinukset: Meteli kuului lentokentältä huoneisiin kuten varmaan kaikkialla, mutta siihen herää. Kaikki paikat ovat kaukana toisistaan - aina pitää autolla mennä hotellin sisällä. Vesipuistossa pitää olla rahat ladattu ranteeseen muuten siellä ei saa mitään ja 2k on minimi mitä kannattaa laittaa, kaikki maksaa, pyyhe, lokero, jne. Henkilökunta on uneliasta ja poissaolevaa, me emme saaneet edes herätystä vaikka olimme tilanneet, auto ei aina tullut, taxia ei tilattu ennen kuin 3 kerta toisti asian. Sellaista odottelua joka paikkaan. Ps äläkää ihmeessä tilatko pizaa - se on karmein kokemus - pyöreä muoto mutta muuta ei ollutkaan.

Plussat: Breakfast was awesome, heaps of choice and kept us full till dinner.

Plussat: Great location and a lovely hotel. We had a pool access room which was lovely, the mood suite we had last year was specifically really comfortable with lots of space Great breakfast

Plussat: breakfast and location were great as was staff!

Plussat: the staff were great the food was fantastic and the buffet breakfast was outstanding.

Miinukset: my room was near the front desk and main though fair and was very loud all the time

Plussat: Hotel full of great pleasures from the excellent buffet breakfasts, pool right from our hotel room door, and amenities like their Thai spa.

Miinukset: Couldn’t flush paper at all in their toilets. So had to get used to that. Always applied bugs sprays for mosquitos

Plussat: excellent room with pool access Only point we had mentioned at the hotel is that the breakfast buffet should be more covered than it was. Everything else met our needs thankyou

Plussat: Honestly had a superb time, they were amazing. Went out of their way to help when we had travel issues. Yeah, couldn’t recommend more.

Miinukset: Really not much, one of the pool cues was wonky but they had others

Plussat: Very nice Hotel, friendly staff and they have best Spa in Potang beach

Plussat: Close proximity to Bangla road, shopping and Beach

Miinukset: Room was clean but a little neglected, we were going to ask for another room but the pool access was opposite a water feature in pool and in a corner making it the most private room/pool access area which was great and made up for the slightly tardy room.

Plussat: We liked the unique Thai style and the atmosphere of our private balcony overlooking tropical garden amd pool

Miinukset: Like all tropical locations there were a few mosquitos and recommend that they provide insect spray in each room. The staff readily obliged

Plussat: The hotel was nice and very comfortable. Also it was only two minutes away from the beach.

Plussat: This property is very convenient to the beach in Patong and the staff are very friendly. The morning breakfast is very good and the facilities are awesome!! Make sure you get a pool access room if you stay here.

Miinukset: The internet was very slow!! The prices for drinks at the bar a a bit steep, so get out of the hotel for drinks and food.

Plussat: Thai Elite huone kauniisti sisustettu ja tilava. Rantaan lyhyt matka. Hyviä pesulapalveluita aivan hotellin vieressä. Rauhallinen hotelli.

Miinukset: Allasalueella liian vähän auringonottoon soveltuvia paikkoja. Kasvit varjostivat suurinta osaa tuoleja.

Plussat: Staff helpful and supportive of needs.floyds resturant brilliant. Manager very effiecient

Miinukset: basic rooms have terrible view onto concrete wall.

Plussat: Very convenient location. Wonderful friendly staff.

Miinukset: Swimming pool area for the Elite Pool Access rooms was available to all hotel guests and was sometimed very noisy

Plussat: The pool acess rooms were fantastic and the staff were extremely friendly and helpful, which all combined to make this one our best holidays.

Miinukset:

Plussat: Staff were extremely helpful, location of hotel was excellent and security was very good.

Miinukset: Had to get in early for a table at breakfast as hotel was fully booked.

Plussat: location and Keith Floyd restaurant. Also the Happy hour

Miinukset: As said previously, the bathroom ans showers very poor

Plussat: Great location very close to Bangla road but still quiet

Plussat: The room was clean and spacious and the facility seems higher in quality than the price would indicated

Miinukset: The staff seems untrustworthy. You have to put down a 2000 Baht (or 100 dollar) cash deposit when you check in. When I was checking out, the staff claimed that I had not put down a cash deposit and that I had used a credit card. When I showed them my receipt for the deposit, they magically "found" the record of my deposit and gave me my money back. There's also a tour/travel coordinator who has a desk next to reception. When I asked to book a taxi to the airport, I was told that the rate was 1,000 baht (the going rate everywhere else is about 800 baht), and when I started laughing, the guy said that he would give me a special rate of 800 baht. The level of deception and trying to take advantage of guests seems to know no bounds at this hotel.

Plussat: My room was very clean

Miinukset: My friend room not was so clean and smelly abit

Plussat: Super hyvä aamiainen ja huoneen parveke tosi kiva

Plussat: The beds were comfortable and we had a room change when had problem with shower

Miinukset: The chairs around the beautiful pool were disgusting , old and falling apart. Big let down for property as view from roof top pool was amazing

Plussat: Room was pretty clean. Showers were ok.

Miinukset: This place is a rip off! They're Still in the middle of construction. There is no facilities. it doesn't say on the website that there is no facilities yet. The pool is not ready. There is no bar. Half of the hotel is still not built. All you get is a room. That's it! And Please be careful with your money! They charged me 216 us$ for a overseas phone call that lasted 25 minutes. When I asked the staff why it's so expensive they were really rude. So even if you get a good price for the room they'll find another way to rip you off. If you lose a umbrella they'll fine you top dollars!

Plussat: We were in Phuket for 3 days - spent 2 at one hotel and 1 at Sleep With Me. We ended up leaving the first hotel because this hotel is right by Bangla Road and all the other cool places and we were so happy with our decision! The decor is cool, the rooftop pool has a nice bar/ restaurant next to it so that was nice.. and the staff was SUPER nice!

Miinukset: However, the hotel is starting to look a bit old - it was raining and there was a huge puddle/ leak by the elevators and we saw two cockroaches.

Plussat: Thank you for the Birthday Cake arrangement for my friend.

Miinukset: Nothing

Plussat: hotel is only 1 year old

Miinukset: They are sill in the middle of construction, and it doesn't say on the web site there is no half of facilities but they still charge for all.The pool is not ready, fittnis is is no ready, restaurant and bar is not ready another part of hotel is no ready. All you get is room for what you pay full rate for 4 star hotel and you are getting facilities for 3 star hotel. Only what is good about this hotel is because is only 1 year old and location what is no so important when you are on holiday and you are no harry nowhere. Don't west your money and if you got time you can check few web site and find much better hotel where they are not rip off gests My room was paid in full from hotel.com and kayak to hotel but on my arrival in hotel they ask for my credit cart and told me they are doing for security reason. I am back home already 2 days and on my credit card is still writing pending $105,50 but for what? Sorry this is no way to pick customer.I am trevelling a lot with my husband and my family as well but for sure I am no coming to this hotel again. By the way Phuket is our favourite destination and we are going two times every year.

Plussat: location cleanse price rooms breakfast great pool good and simple hotel

Miinukset: small room not fancy

Plussat: Given the situation, the hotel was still able to provide us with everything we needed, including a substantial breakfast every day. The fact that all of the staff were so friendly and willing to help with any of our requests, under such sad and difficult circumstances. Great location, right in the centre of Patong.

Miinukset: At the time of our stay the hotel was operating at reduced capacity due to government restrictions imposed because of the COVID-19 crisis, which was very unfortunate. In addition, the fact that one wing of the hotel was being utilised as a quarantine and testing facility was a little concerning.

Plussat: We have stayed thare befor,but with the breakfast room done it is very clean looking and well layed out the food was exceptional

Miinukset: The barthroom was a bit hard to have a shower in,I think the bath should be replaced by a shower

Plussat: Amazing breakfast and staff were great

Miinukset: WiFi sucked so much

Plussat: Breakfast Location

Miinukset: The furniture in the room looked a bit old worn down

Plussat: The staff was nice and helpful. We got a room in the corner, could change it very easy and fast. The pool was clean, and the breakfast was very good. In a good location.

Miinukset: The room was very dirty, small and out-dated. They clean the room every day(one day it was at 21:30....), but only where you can see. The TV, under our bed, under the couch was dirty all the time. The bathroom was the worst. The shower was full of rust. Also has a bad cannel smell. The hairdryer is maybe from 1980. All the plugs was out from the wall, I couldn't charge my phone properly. The walls are very thin, I could hear the neighbors talking. First day we even found a cockroach in our room, huge one.

Plussat: Sijainti

Plussat: Great location across the street from the beach and a few minute walk to Bangla Rd and Patong shopping, food and bars. Private pool access was amazing for swim between shopping trips and visiting the beach. The room was a good size a bed was very comfy. The staff are super friendly and very helpful.

Miinukset: A mosquito got into our room

Plussat: The location was ok. 3 min walk to the beach. New resort or at least updated. Very good breakfast. Probably the best I have had in a doubletree.

Miinukset: Rooms little smaller than expected. Pool is in shadow most of the time.

Plussat: Sijainti, ystävällinen henkilökunta.

Plussat: Sijainti.hyvällä paikalla

Miinukset: Hinta/laatu.lisäksi ei sisältänyt aamiaista

Plussat: Keskeinen sijainti tätä hotellia myydään tällä hilton nimellä - mutta miettikää kaksi kertaa onkohan nimi lisättynä tehnyt tästä paremman homepesän?

Miinukset: Huone haisee homeelle ja koko hotelli on aistivaraisesti arviotavissa että se puretaan aika pian. Uima-altaat ovat irronneita laattoja täynnä ja vähän tuntuvat epäsiisteiltä. Äänekkäät ilmastoinnit, vähän vankilamainnen filiilinki tulee tästä paikasta. Tässä hintaluokassa tämä on yksi huonoimmista hotelleista ja suurin ongelma on että hotelli on jo nähnyt parhaat aikansa ja ilmeisesti nytbeimole vuosiin korjattu mitään. Tästä pitää kävellä noin 300 metriä rannalle.

Plussat: The pool was nice

Miinukset: The staff wasn’t very helpful paid for breakfast and they said they wouldn’t include it even though it was already paid for, after showing them the confirmation about the breakfast they said they would add to the room when checked twice it was never added. £1352 for 10 nights and everything there is way over priced moved to a different cheaper hotel where everything was much better and staff more helpful. Paying for the Hilton name nothing else. Stay away !

Plussat: The convenience to the beach, shops and night spots .

Miinukset: It could be quite noisy late at night - the staff did not have sufficient understanding of English which became a little frustrating at times, but they were always friendly.

Plussat: buffett breakdast, yellow towels, proximity to patong beach. gym,

Miinukset: T.V reception was very poor for that standard of hotel.

Plussat: Great location right in the mix of things, clean modern rooms, helpful staff & great cocktails from the poolbar!!

Plussat: loved the pool and breakfast bar

Plussat: This is the second time I have stayed a Banthai Beach Resort and love everything about this hotel. The staff are exceptional as is the presentation and ambience. Can thoroughly recommend it.

Plussat: Altaita oli riittävästi, tungosta ei ollut missään vaiheessa. Sijainti loistava ja palvelu pelasi!

Miinukset: Kaiken kaikkiaan hotelli on hinnoitellut itsensä ulos kadun varsien tarjonnasta- esim kylpylän jalkahoidon hinta oli lähes kymmenkertainen, aamiaisen hinta nelinkertainen ja allasbaarissa esim oluen hinta kaksinkertainen muihin ravintoloihin verrattuna, samoin hotellin a la carte ravintola mielettömän hintava!!

Plussat: Hotelli aivan Patong Beachin tuntumassa, lyhyt kävelymatka meren rantaan. Siistit, tilavat huoneet. Useita uima-altaita valittavana. Ravintoloita ja muita palveluita lähellä hotellia.

Plussat: the facilities and the location of the hotel is great!

Miinukset: i think the service is quite poor, a lot to be improved.

Plussat: Staff and location were excellent. Rooms and facilities were clean and well presented

Miinukset:

Plussat:

Miinukset: Limited room service menu. misleading hotel description- spa is actually not part of the hotel. Having to go out for meals

Plussat: The rooms were beautiful, the pool bar staff fantastic and the spa facilities excellent

Miinukset:

Plussat: The breakfast was the best, so many fresh juces, good location just on the beach

Miinukset:

Miinukset: Bad room servise. No toilet paper, bad looking bath with falling head shower. Slow service in pool bar. Horrible wifi connection One access card to th room

Plussat: The staff were all very friendly and efficient. The whole resort was peaceful and relaxing.

Plussat: Beautiful grounds

Miinukset: Horrible service. Staff barely spoke English and were super unhelpful, unaccomodating, making it a bad experience. A resort is more than a place to sleep, it is also having the resort experience. This is just a place to sleep with no service, may as well go to a hostel. Bed is hard, spa isn't open, taxis can't find it, pool was dirty, but the grounds are very beautiful and peaceful and nice design.

Plussat: - Nice pool - Nice environment - Good breakfast - Clean

Miinukset: - breakfast to expensive - almost the same price than the room - staff in reception really rude - far away from night life and good beaches

Plussat: Room big and spacious.

Miinukset: People in swimming pool was super loud late night. Breakfast needs improvement, tea needs to be brewed or at least use quality tea bags in a five star hotel. Coffee tastes average too, no cheese served.