Patong hotellia

Plussat: I’ve been to pk for 3 times and amari was definitely my best choice ever. The jetty was extraordinary, superior sea view room was great, restaurant also very tasty. Will come next time.

Plussat: Everything!

Miinukset: Awesome awesome hotel!!!!!!!!!!! Everything perfect, location, food, service, will recommend to everybody

Plussat: Todella ystävällinen henkilökunta, mahtava aamiainen, happy hour oli hotellin baareissa useaan kertaan päivässä. Kivat teema illalliset joka ilta, ruoka herkullista eikä liian kallista, Rim Talay ravintola huippu viihtyisä iltaisin ja myös aamuisin, Ilmaista juomavettä sai noutaa poolialuella niin paljon kun halusi, hyvä kuntosali, Patong beach lähellä mikäli sinne halusi mennä! Rantatuoleja reilusti!

Miinukset: Asuimme ”villassa”, sinne välillä hankala saada kuljetusta, myös parveke kaivattiin huoneeseemme/villaan! Alueella paljon rappusia, mikä välillä oli rasittava kävellä!

Miinukset: Although I booked a room with separate beds. In fact I did not receive such and it was a disappointment because they approved the application when booking

Plussat: Staff team outstanding throughout, also one of the best beds and bedding I've slept on in any hotel. Was surprised! The location is amazing, and the rooms is well fitted out.

Miinukset: The food was pretty average throughout unfortunately and didn't match the overall ambiance of the hotel.

Plussat: The atmosphere and surrounding was lovely.

Miinukset: Rooms with Ocean view need to book a buggy to get to lobby or front gate. Waited 30 mins for buggy on the 1st day.

Plussat: We had a good experience at Amari, largely because we upgraded our room at the last minute to one with access to the Clubhouse. Our suite was fantastic - very large, updated, and spacious enough for our family of three adults and three kids. Clubhouse access made the visit really enjoyable as we only had to walk a short distance to a fabulous pool, quiet breakfast space, and delightful cocktail hour every evening. If we had been in the main part of the resort our stay would not have been quite as convenient or comfortable.

Plussat: Amazing Resort! Staff were wonderful & the rooms and views were fantastic!

Miinukset: Restaurant & bar food and beverage costs were way too high. No value for money here - you pay for convenience that’s all.

Plussat: The staff is great! Really friendly, tried to help in any way, from the shuttle drivers to the last man in the reception.

Miinukset: The rooms are far from the lobby, you must order a shuttle and wait every time you want to go somewhere. Balcony net door was very hard to open/close. We stayed there 3 nights, 2 times our room wasn't clean untill we came back at 4pm. Room service from the Italian restaurant was really bad, pizza that looks like it came out from a washing machine.

Plussat: The location was very nice eventhought the resort is build on a hill. There is not really a beach in front of the resort, but a small one and depends on the tide wether you want to go. Is nearby Patong Beach, 5 minutes with a tuk-tuk taxi. Or you can walk 15 minutes. The room/appartment (with a kitchen) was very nice. The bed was a bit soft for my personal taste but okay enough. There were mosquitoes inside, so we didn't open de slide doors or window in the bathroom. I know that the resort takes precautionary measures for these things. Breakfast was really good, enough choices. The pool area was nice, enough space at the time (august 2019) I stayed at Amari. The food was overall good. Only the pasta at the fancy restaurant was not so good becaus I had stomach ache after dinner. Eventhough I have minor things, the stay was overall really nice, I would book this anytime again when I want to stay nearby the hussle of Phuket.

Miinukset: The prices of the food and drinks at the resort are very very very expensive, at least 4 times the price outside the resort. The prices are almost the same as in Europe or UK or USA. Now I know why its so busy during breakfast time... . We had breakfast in the small area Coral because that was quit en relax. The big one is too busy in the morning.

Plussat: Perfect location and beautiful views from the ocean view rooms

Miinukset: Nothing

Miinukset: Bangla roadin bassojytkytys kuului yöllä lahden yli ja oli hieman häiritsevää.

Plussat: It was like an oasis every time we returned from day time activities. Restaurants and staff were fabulous! Very accommodating for families and the private pools for each room were awesome. While the property is large they are great with driving you around in golf carts and providing bikes to use on the property.

Miinukset: A bit far away from things but worth the extra taxi time to return back to luxury.

Plussat: the butler service

Plussat: Staff were kind , friendly, helpful at all times , nothing was too much trouble always with a smile. Two perfect Restr Thai and Italian 3 Italian chefs who were very obliging Amazing food ,fresh healthy local good quality produce. All round we would definitely return to the resort.

Plussat: The kids club was amazing! Breakfast waffles were very good!

Miinukset: We had power outages when the rain came. This was unexpected as had thought the resort would have back up in such situations

Plussat: Very private with all the amenities you would expect and more. Staff was very helpful and we always felt safe and taken care of.

Miinukset: A bit far away from some of the activities and sights but the island is small so we didn’t mind.

Plussat: It is a Rosewood Hotel, so rooms are very modern and excellent as you expect. Restaurants are Michelin star rated!! People (non-guests) come to Rosewood Hotel for dinner). Breakfast is great(Hotel make you as much as you want without extra charges.) For people who travel with children.....They have a good kid's club with actual programs and staffs near pool area. Also, this hotel is only 15minutes from Patong beach area, so you can take the taxi to enjoy Phuket town while you still staying at a quiet remote resort. Few more thing : I was traveling with a 6 yr old child. Without asking ....The hotel prepared the child bed with a guard so that child does not fall off the bed. Also, the hotel noticed we put a chair in the bathroom so the child can reach the faucet......the next day, the hotel provided a little step stool for the child. Not to mention a little toy gift in the room when we arrived, and a "Santa" prepared a gift (with the child's name on it) for the child. I cannot say too much of these little things that the hotel cared for the guests.

Miinukset: Room cost is higher than other resorts, but it is worth it.

Plussat: We loved the hotel so much, we didn't leave it once in the 7 nights we spent there. The service was superb. We were really taken care of. Nothing was too much trouble. Everyone from restaurant waitresses to pool side attendants gets a 5 star from me. The thai restaurant Ta Kai is amazing. If you love thai food, you will be spoiled.

Plussat: All the above excellent excluding the food limited The area and the hotel excellent over all and comfortable and i like the privacy

Miinukset: .(Selection of the food limited (halal food Vegetable and the fruits excellent

Plussat: I like the overall of aesthetic, decoration and architecture. The bed and linen is good.

Miinukset: The shower is really bad - it’s a three-star experience. The pressure of the rain shower is poor, the temperature is unstable to control hot water and cold. The mini bar in the room was emptjy when we first arrived in the room. They should check everything before they brought the guest to the room. Later, the staff filled in the mini bar and explain that the previous guest was islamic. Totally understand but it’s not what we expected from rosewood. In the morning, buggy driver knocked on the door by mistake and woke us up even though we did put on privacy lights on the door. When we want to check out, we waite for the buggy more than 20 mins. So we ended up talk to the lobby ourselves. Only Mr. Andrew is nice asking us how was our stay.

Plussat: Almost everything was perfect. Friendly staff, clean and comfortable rooms with free mini bar, decent swimming pool, amazing view, calm environment away from central Patong's chaos. Free shuttle is available every hour to central Patong with 15 min. distance. Generally 9.7/10

Miinukset: Breakfast is full of lunch and dinner meals and breakfast meals with pork such as ham. I was hoping for more choice of cheese. It's still above average but worse compared to other facilities in Mai house. 8 points for breakfast.

Plussat: Nice hotel, friendly staff, reasonable prices at the restaurant, family room is good choice for small family. Good swimming pool. good drop off and pick up from the mall.

Plussat: It was so clean and the cleaning staff were great compared to other places we stayed in phuket. This was our honeymoon, the bed is super comfortable. They even give free snacks etc and two free beers very generous compared to other Thai places. Free shuttle our other hotel did not have! We were so happy, it really is excellent value for money

Miinukset: We had no issues with Mai House. I would like to add that we paid almost double the money for another very fancy hotel near kamala beach and we had so many more problems there. Mai house was absolutely great

Plussat: The rooms, facilities, surroundings, service etc! The shuttle service is a plus.

Miinukset: Nothing much. But experienced a black out in the room and the next night, received a weird phone call around 12am asking us if we ordered any pizza. Ha! Other than that, everything was awesome!

Plussat: Erittäin hyvä sänky. Muutoinkin ystävällinen ilmapiiri ja avulias palvelu.

Miinukset: Aamiaisella ei ollut pöytään ohjausta. Likaisia lautasia ei korjattu nopeasti pois pöydästä. Kun ei ollut pöytään ohjausta, kukaan ei myöskään tullut kysymään asiakkaalta, haluaako hän kahvia tai muuta teetä. Viiden tähden hotellissa, tarjoilijoiden ohjaus ja koulutus on tärkeää, vaikka kyse onkin suhteellisen uudesta hotellista. Silti kokonaisuus oli niin hyvä, että voin suositella tätä hotellia muillekin.

Plussat: Staff were very friendly, the food was amazing. Would definitely stay again. Loved the setup and the views

Plussat: Treat employees and all employees

Miinukset: Laygood

Plussat: Great hotel, super clean and comfortable. Polite and helpful staff.

Miinukset: The hotel is a little far from the main stretch, hence the cheaper price.

Plussat: The room was large and spacious, the pool was great and the staff were very friendly and helpful. The breakfast spread was great too and we had a wonderful and relaxing time

Miinukset: It was a little far away from patong beach but they had shuttle busses so it was a perfect place to stay

Plussat: The staff were all lovely, happy to assist us where needed and everyone was great with our 2 kids. The was a variety of food on offer at breakfast and it was nice to try something different. Food at the opium den was delicious and the service was great!

Miinukset: I would suggest not having the family suites right next to the pool as pool hours are supposed to be 7am-7pm and yet at 11pm there were still a lot of Chinese people in the pool making so much noise. I had to call reception a few times as the noise would wake our little ones up.

Plussat: Phenomenal

Miinukset: The checkin girl was rude

Plussat: Nice staff.

Miinukset: Breaking shower head. Must be fixed. Breakfast is so so.

Plussat: Wonderful staff. Very accommodating and willing to go that extra mile. I had 2 very sick children during my stay and they called the Doctor on staff for me immediately. Cannot say enough about how amazing the employees are. Best hotel by far in Phuket

Miinukset: Breakfast could be better for non Hindu or non chenese people.

Plussat: Friendly staff, hotel is close to everything

Plussat: Large room overlooking pool. Huge bed. Large supply of coffee and tea supplied. In room coffee machine. Drinking water supplied. All staff very helpfully and friendly. Location was great. Easy walk to Bangala down the beachfront. Safe even at night.

Miinukset: Nothing

Plussat: - breakfast was v.good and nice halal options - they accommodated for free take away as well since we had an early pick up for a tour - location was v good - late checkout was also provided

Miinukset: we had two rooms. - Cockroach in the toilet and - In the other room there came a lizard in the bathroom the kids were real unhappy and scared cuz of these

Plussat: The location

Plussat: Location

Miinukset: Very hard to find, if driving from out of town.

Plussat: Location and friendly staff.

Plussat: Aamiainen oli todella monipuolinen. Hotelli on todella keskeisellä paikalla. Uima-allas alueet ovat kivoja ja päivisin jopa olivat erittäin rauhallisia ja paikka löytyi aina. Siisti hotelli vaikka onkin jo iäkäs. Aasialaisia perheitä oli paljon. Terrazo söimme useamman illallisen. Jokaiselle jotakin löytyy sieltä. Suosittelen ehdottomasti hotellia lapsiperheille myöskin.

Miinukset: Meillä oli huone kadun puolelle aluksi. Kadulla on aika kova liikenne yömyöhään ja äänet kuuluu huoneeseen. Pyysimme vaihtoa seuraava päivänä ja sovimme että saamme kahden päivän päästä sisäpihan puolelta huoneen niin vaihdoimme siihen sitten. Sinne ei kuulunut kadun äänet.

Plussat: Massage and spa at the hotel was fantastic

Miinukset: Construction of new wing still in progress. Will be great once finished.

Plussat: very near to shopping area

Plussat: The staff, the views, the beds

Plussat: Beautiful. Private beach. Fantastic buffet breakfast. Friendly staff. Very relaxing atmosphere.

Miinukset: Expensive drinks. Very expensive drinks. Also if you want an immersive Thai experience then probably not the best place to stay. Also loads of old people lol so not very vibey.

Plussat: Everything

Miinukset: Having to leave.

Plussat: Wonderful Stay !!! Hotel pool and restaurants were very nice. Only they need to work on the breakfast. Overall a very nice stay ...

Miinukset: The breakfast needs to be worked on. Need to improve the items and taste of a few of them.

Plussat: Uima-altaat olivat hyvät js siistit.

Miinukset: Mielestäni ilmainen wifi kuuluisi hotellin asiakkaille, näin ei kuitenkaan ollut. Hotelli aamupala ja ruoat olivat erittäin kalliita. Tarjoavat all inclusivea, mutta sekin kovin hintava

Plussat: Kid activity centre with baby sitting facilities Amazing live music Great staff Great location

Miinukset: Could have responded to my chat query via booking.com

Plussat: Quiet location and nice setting. Staff were very friendly and helpful. The room was spacious and we were given lots of water throughout the stay.

Miinukset: It was a bit far from the centre, there could be more shuttles that run between the hotel and the Patong area throughout the day.

Plussat: The bed was comfortable and swimming pool very clean

Miinukset: Only find a condom in my room

Plussat: Good choice at breakfast

Miinukset: That they blocked money from my credit card without authority. Didn't inform me that went over deposit.

Plussat: Private beach,spectacular view from my room

Plussat: Nice beach, close to Patong. Staff was great and helpful

Miinukset: Noise in halls can be a little noisy on occasion.

Plussat: A private beach, view from our room was spectacular.

Plussat: Love the location. Comfortable rooms and free bar fridge.

Miinukset: Breakfast very limiting.

Plussat: Aamupala loistava.

Plussat: Super friendly staff ! nice breakfast selection and not to forget the cold chilling welcome drinks too!

Plussat: Delicious breakfast and excellent location as the beach was literally a one minute walk away

Miinukset: Everything was perfect!

Plussat: Great breakfast selection at Burasari, though the bacon could be warmer. Location is good, quiet and about a 10 minute walk to Bangla Road and Junceylon shopping centre.

Miinukset: Maybe need some more chairs by the pool.

Plussat: The location quietness

Miinukset: Nothing

Plussat: This hotel is so close to all the madness of Phuket, it’s literally walking distance to everywhere. Turn left out of the hotel and you’re on Patong beach, keep going and you reach Bangar Road. The hotel itself is very big, two huge pools with a swim up bar and loads of facilities.

Plussat: The size of the room, amazing food, staff very friendly and helpful, all I could fault is the fact that you are unable to flush the toilet paper, but have to put in an open bucket with no bag liner ...sort of a turn off really, and that it was a smoking hotel, being allowed on verandas, and certain areas of the hotel, on those two notes I wouldn’t return again.

Plussat: The hotel is situated only 200 meters away from the beach side. The luxurious room booked, had a large terrace overlooking one of the two swimmingpools. The room was spacious and both the bed and the bathroom were amazing, Our housekeeping lady was very friendly and cooperative, The breakfast buffet was amazing, many choices of food styles (English, continental or Asian) all was available. Even though the main street was nearby, you had no problems sleeping or enjoying the serenity of the innergarden. Although a more or less topnotch hotel, its worthwhile staying there! Extra's : minibar free of charge, beach towel service,

Miinukset: nothing to improve

Plussat: Hotel full of great pleasures from the excellent buffet breakfasts, pool right from our hotel room door, and amenities like their Thai spa.

Miinukset: Couldn’t flush paper at all in their toilets. So had to get used to that. Always applied bugs sprays for mosquitos

Plussat: Hotel was beautiful, when on arrival we were granted with cold refreshments and a cold face wipe! Our room was stunning with a ginormous bed! Our tea and coffee table was re filled each day and we were given lots of complacently bits and pieces for the bathroom. Breakfast was also incredible with SO much to choose from! The staff were so friendly and helpful, I would 1000% come back

Miinukset: I was a bit disappointed that the spa wasn’t free for hotel users, I expected to at least be able to use the sauna and steam room for free

Plussat: Access to the beach

Miinukset: Not a 5 star facility

Plussat: Rooms were out dated, Bed was very uncomfortable. Mattresses were very small comparing bed.

Miinukset: BED

Plussat: Perfect location, close to all attractions

Miinukset: , the staff very cooperative to guest needs, definitely come back to the hotel

Plussat: I like the view

Plussat: The only one hotel with direct access to the beach

Miinukset: You are not allowed to swim in front of the hotel. there is no sun beds also there.

Plussat: Very close to everything and the staff very friendly nice and helpfull

Plussat: The best thing is the location it's like 2 minutes walk to Bangla road plus an ATM, Family Mart and Starbucks are at the doorstep of the hotel Another great thing about the location is that it's on the beach side of the road and it has beach access which is truly convenient and it's the reason I picked this hotel The staff are the most friendly and most hospitable staff I've dealt with in all my travels and this says a lot about the hotel They had complimentary fruits in the room to welcome the guests which was a very nice touch, there were also 6 complimentary water bottles (which is really generous & 4 of them get replaced daily if used) Although the room was dated and the finishing wasn't the best, there were great things like the size of the room, it had beach/pool towels in the room, many pillows, comfy bed, large sofa, tea & coffee making stations, hair drier, disposable dental kit, comp, sewing kit, ear buds... And most importantly great shower water pressure with good temperature control Wifi connection was fast and stable They have a nice clean small gym that has all the essential equipment to get the workout done

Miinukset: First of all it says it's a 5 star hotel but it's clearly not, it's either an old 4 star or a very good 3 star hotel I'll start with the worst thing and that is the noise level, I heard drilling, welding, hammering, plates at breakfast, chatting in neighboring rooms, chatting in corridor, neighboring doors sound, horns, bikes engine sound, traffic police whistles & music. The sound was load it really felt like there were no walls. Luckily I had a good pair of earplugs to reduce that noise level (To their defense there were road constructions at the hotel entrance but that doesn't explain all the unrelated noise) Once in an evening somebody was knocking on my door, I ignored (because of how noisy the place is I thought it was the neighbor’s door) then they knocked again I thought it might be me so I got off my bed then they rang the bell and I said "I'm coming" well, they rang again I shouted as loud as I can "OK I'm coming" guess what they rang a third time and all of this happened in few seconds. When I opened it was 2 young gentlemen from the hotel they were offering a small bottle of fancy water which is a nice touch but the way they did it was horrible, I tried to reason with them but they didn't understand a word so I just gave up I was not going to mention the case above until something similar and worse happened, At around 10 in the morning in the day of my check out a lady knocks on my door and before I have a chance to open my mouth to say something she unlocks and opens the door, She saw I was in she just said sorry I thought you checked out already.

Plussat: Wonderful beach front hotel. I had a spacious room with direct access to the swimming pool that was very comfortable and clean. The best thing I liked was staff politeness and responsiveness. Breakfast was very good and the overall ambience excellent.

Miinukset: A few marginal maintenance issues regarding the shower which I informed the property about

Plussat: location

Miinukset: it is in construction

Plussat: Sijainti

Miinukset: Altaasta pääsy pois vaikeaa ennenkuin henk.kunta järjesti allasraput. Ihmiset käyttivät sitten näitä rappuja joten terassistamme tuli yleisöterassi ja rauhaton.

Plussat: Awesome breakfast buffet

Plussat: Very beautiful lobby and pool area 15 mins walk to Patong Beach but lots of places to see on the way Food was really good

Miinukset: Rooms were dull and lacked luxury Toilet kept getting blocked Room smelled damp WiFi was very very very slow No halal options at all

Plussat: Peaceful, big room , good air-conditioning, excellent Breakfast, super-friendly and helpful staff, swimming pool, cocktails.

Miinukset: At some distance from main area, gym could be a little bigger and have more equipment.

Plussat: We went well ahead of our check in time but they accommodated us early and the whole process was just easy. Hotel itself is huge. Our room was well maintained and the jacuzzi was the icing on the cake.

Miinukset: Not much I can dislike. My experience was very good.

Plussat: Staff are extremely friendly Rooms are great Hotel atmosphere is perfect Location is probably the best

Miinukset: Nothing hotel is perfect.. will definitely stay here again

Plussat: Rauhallinen hotelli/huone, hyvä uima-allasalue avoimessa puutarhatilassa sivummalla ja yllätyksenä osallistuminen kokkaushetkeen. Hotelli lähellä rantakatua. Aikaisin aamulla lintujen laulukonsertti.

Miinukset: Huoneen ikkunat suoraan avoimeen ruokailutilaan, esti parvekkeen käytön. Hotelli jo vähän kulunut.

Plussat: Great location! Staff were amazing and so helpful! Even surprised my partner as it was her birthday! We came back from getting lunch and a employee was out the front of our room waiting with a birthday cake which really made it a great day!

Miinukset: Would have been nice to have a power point next to the bed to charge your phone and sit in bed but other than that it was fantastic

Plussat: Aamiainen ihan Ok,ei mitään erikoista.Positiivista että kahvia sai ottaa itse.

Miinukset: Jouduimme vaihtamaan huonetta kun ilmastointilaite rikkoutui.Huone mihin vaihdoimme oli ihan vastaava,mutta uima-altaan huoltokoneet ilmeisesti seinän takana ja kuului kovaa ulinaa.

Plussat: Staff friendly and helpful, gym was good, two pools so depending on sun / construction going on you can pick and choose, rooms clean, nice to see they’re trying to help environment by not always changing sheets every day, really quick to do house keeping as soon as you go out, little gifts each day - moon cakes, fruit etc

Miinukset: Could hear everything going on in surrounding rooms - people having sex, tv, talking til around 1-2am each night. not a very peaceful sleep. location was OK, still a bit of a walk to the shops.

Plussat: Pool , view

Miinukset: Taxi would not go up hill has to walk rest of the way

Plussat: The location is perfect! The area is peaceful and away from the road but near the restaurants and the Patong beach. It’s also nice that the resort has its own ATM and spa inside. Add to that, all the staff are friendly and have smile in their faces whenever we have questions.

Miinukset: When we arrived, we noticed that the bed sheets and pillow cases are sticky and smelled as if it has been used by someone who stayed there. I guess it was only changed on the 3rd day. I would highly recommend the resort to use som some air freshener to make the room smell good.

Plussat: Every things

Miinukset: Nothing

Plussat: The view was beautiful and it’s near to patong beach and its quite and for relaxing

Miinukset: Staff was completely uncooperative starting of reception until transportation from lobby to the room , food in breakfast was the same all the days i stayed in , staff was in miserable status

Plussat: Excellent location just on the edge of Patong away from the noise and craziness but close enough to walk in. Lots of seaside restaurants across the road. Large 5 star resort with great facilities and courteous friendly staff. Internal shuttle service worked perfectly every few minutes. Excellent breakfast buffet. Great sunset sea views from the lower pool. Would stay there again.

Miinukset: Requested a quiet room however found out we were to be in the building overlooking the main road (very noisy upon inspection). The friendly General Manager happily assisted to move us to a room further back but with an even better seaview - so it all worked out well. She even offered us free cocktails at the bar until the alternate room was ready! If you want a quiet room then the front block is not for you. It was ok in low season but in high season the option to move may not be available so it would pay to confirm the room location upon booking.

Plussat: Mukava pelata tennistä hyvällä kentällä

Miinukset: Lattiaa ei siivottu huolella

Plussat: Lovely hotel. A bit out of the way but not major. The thing that let it down was staff in pool bar and pool restaurant service was poor and not very helpful. Pool guy was really nice and so was the cleaners. The drinks are way too expensive if you want to drink red wine Twice I was serviced off wine ended up buying a bottle was cheap stuff for £40 wasn’t nice I don’t mind paying but this was shocking

Plussat: Nice location, loved the view from my sea view room.

Miinukset: -

Plussat: Aamiainen oli todella monipuolinen ja parasta oli tuoreet hedelmät. Olimme varanneet Deluxe-huoneen mutta saimme sviitin joka oli iso (75 m2) mutta todella kulunut ja remontin tarpeessa. Huoneesta oli todella kaunis näköala ja poreallas oli mukava lisä. Allasalueet olivat mahtavat ja viihtyisät mutta sain tod. näk. ruokamyrkytyksen isomman allasalueen baarista koska en ollut syönyt muutakaan sinä päivänä :( Suurehkolla hotellialueella pääsi kätevästi liikkumaan hotellin kuljetuksella. Ostoskeskukseen olisi myöskin ollut kuljetus mutta se olisi pitänyt varata päivää ennen eikä lomalla jaksa miettiä aikatauluja :) Sinne oli mukava kävelymatkakin. Tulopäivänä saimme huoneen luvattua myöhemmin mutta hotelli tarjosi juomat odotusaikana hotellin baarissa eikä siinä mennyt kuin n. 15 min.

Miinukset: Sviitit ehdottomasti remontin tarpeessa. Booking.comissa on tämän hotellin huoneista kuvia vain huonetyyppien kohdalla. Kuvat saisi olla samassa missä muutkin kuvat hotellista.

Plussat: Views

Miinukset: Need shuttle to get to room.

Plussat: Everyone is polite and the room is gorgeous, they have a great gardens with different types of trees or greens.. absolutely love this hotel. Staff was absolutely nice with everything even the security guard was absolutely nice . For sure i will come back sometime. I will highly recommend.

Miinukset: I don’t have anything to add on this box . Everything was perfect

Plussat: Rooms very specious.

Miinukset: The location and that property is on a big hill and you need arrangement for your trips up and down

Plussat: Strategic location with beautiful sea view .. comfort bed and pillow in deluxe sea view room

Miinukset: Need to upgrade the facilities in diamond suit room especially the bed , mattress and the pillow like in the deluxe sea view rooms .. need more inspection in every room to ensure no leaking when raining season ..

Plussat: Loved the bed!!! Amazing huge bed. Gorgeous sea view and breakfast was amazing!

Miinukset: Need a iron in the rooms!!

Plussat: Great location and awesome facilities. Perfect for the beach bum, solo or budget travellers.

Plussat: The bed was comfortable, like the pool party was so much fun,

Miinukset: I get quick breakfast in lobby and there’s worms on my plate coming out from tomato. That’s very gross. I never eat something from the bar since that day. Very bad experience

Plussat: The staff were great & accommodating, I was very comfortable and enjoyed every moment. It was accessible to everything/place. Lub d was comfortable and safe even though i travelled alone. The food was great!

Miinukset: It is easier to pay by card if I were to run out of cash but a minimum expenditure limit was needed(understandable) but it wasnt always easy. Menu changes for breakfast could be a little more accurate.

Plussat: The hotel is comfortable and lots of activity can be done. Near to the beach and everything is just around the corner. Everything have been easy for us. Would definitely come back

Miinukset: The room was a bit small to what i've expected but still comfortable though. No kettle in the room so we had to go down to the cafe to get some hot water.

Plussat: Great pool, very clean and modern room, the shower was fantastic, restaurant bar had good food at reasonable prices for Patong, location was close to the beach, markets and main strip. Options to be social and participate in bar crawls/pool party.

Plussat: Literally one of the best hostels I’ve ever been! :D

Plussat: Stay for 3 night was a perfect place, the comfort and safety that Im looking meet my expectation. It's amazing place good families friends and couple as well. The staff top of all they are all helpful give you where to visit and grab some stuff. This place is amazing will recommend and will visit again.

Plussat: The hostal was really clean, 700m away from the Bangla street. Very convenient, it got everything nearby, 7-11, massages, minibus pickup point, stayed for four nights, I would definitely come back again, missed two the activities here, seems really cool, the staff was really friendly and nice. It was worth the money.

Miinukset: No, everything was perfect, everything was expected. Exceptional experience! Loved it.

Plussat: location, swimming pool

Miinukset: generally didn't feel like a 4 star hotel: - our room had a little bit of moldy smell. - they were advertising that they can help arrange transport to Phi Phi, but in the end they redirected us to a nearby tourist agency. - one night electricity went down for several hours and it was extremely hot without AC.

Plussat: Location

Miinukset: Hotel is quite big and people are constantly checking in, so the staff in the front desk is rushed and busy. No breakfast included with my reservation. I won't be back again.

Plussat: Pool Bar Close to everything Good social vibe

Miinukset: Nothing

Plussat: The staff soo helpful, they made my birthday special day. They’re amazing.

Miinukset: The breakfast should be improved

Plussat: Great value for a great stay, very friendly staff

Miinukset: Na

Plussat: The staff were kind and nice

Miinukset: - AC WAS VERY BAD AND HOT - NO AC IN THE RECEPTION - SWIMMING POOL WAS DIRTY - MOST OF THE FOOD WAS INDIAN - THE FOOD TASTED BAD FROM THE MENU - VERY VERY BAD SMELL COMES FROM THE BATHROOMS

Plussat: Staff so nice.. good service and fast to response for my problem! Keep it up ya..

Miinukset: My bathroom shower some have a problem because something blocked at drainage. We called 3 times to solve that problem..

Plussat: It's location

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Great range of breakfast

Miinukset: Noise by the room ( the room was next to cleaning cabinet )

Plussat: Great location! very close to marts/food stall/ pharmacy/massage parlours/ souvenir shops. 10-12min walking distance to Jungceylon Mall/Bangla Road & Patong Beach. spacious guestroom with many mirror!

Plussat: Service provided was beyond expectation. The staff were very friendly and were able to address our issues. Will visit again without a doubt!

Plussat: I was provided with an upgraded stay & they gave me delayed check out.thanks tothe hotel management

Plussat: Great Location, nice place

Miinukset: Maintenance of Villas was average, need to keep up to the level expected for this type of accommodation.

Plussat: Hotel staff very friendly. Breakfast was excellent and pool facilities great. A warm welcome and room kept very clean and well stocked with water.

Miinukset: Drinks expensive.

Plussat: Aamiainen oli erinomainen ja siell'ä oli usein jotain ekstraa minkä toi pöytään Rak.

Miinukset: Parveke olisi ollut kiva.

Miinukset: Great hotel

Plussat: The location

Miinukset: The reception staff are aggressive and not polite, they are Uk polite in behavior , there were asking me to check out in a very aggressive way nearly by kicking me out of the hotel , which really makes me decide to change the hotel

Plussat: The staff and facilities at this hotel were amazing.

Miinukset: The food is fabulous- breakfasts and dinners.

Plussat: Great staff. Everyone was exceptional. Great breakfast Nice pool area Air conditional worked well Reception area is the best I've seen in any hotel anywhere in the world

Miinukset: Using those irritating little bottles of gel and shampoo Not enough space in bathroom hang wet clothes Towels are not very soft Very small balcony

Plussat: They seem to be keeping it up. Updating the decor

Miinukset: Too many chinese at once

Plussat: Everything

Miinukset: The check in

Plussat: Food, cleaned, facilities

Miinukset: We did the online booking: receptionist so confusing... took so much time checking... finally we got a rooms... Later on, receptionist called up saying that we booked another two rooms..! We said never that happened.. then she asked us pay for extra... we absolutely did not pay.....

Plussat: Spa was amazing relaxing

Miinukset: -

Plussat: Staff were absolutely lovely. Nothing was a problem. Breakfast was fantastic; fresh, well cooked, and a wide array of options. Pool access room was incredibly convenient.

Miinukset: Pool had lots of 'floaties'. All will be from the trees around, but was a bit much. Something about the air con system in the room made the room smell damp and a bit mouldy, but only at night for some reason. (We'd notice if we left and came back to the room after about 7pm, but never during the day). However, we adapted and it wasn't really a bother after you'd been in the room for 15 minutes.

Plussat: Great service and helpful staff.

Plussat: Location is great far away from the crowds

Miinukset: No Halal food in the breakfast although the kichen chief were happy to make some dishes for us

Plussat: The facilities are nice including the pool. The breakfast was also nice.

Miinukset: There is construction right next to the hotel. When laying by the pool you hear drilling and banging and construction noise from 9-5 everyday. We would have enjoyed the stay if it was not for the noise. You could even see welding going on from the pool!

Plussat: the location is near Patong center and night market, nice staff

Miinukset: The room equipments are old and some are broken

Plussat: The staff were very helpful and the place with the facilities as well were very good. We loved the pool

Plussat: The villa is so good the staff are so helpful and friendly but the location is on mountain you need to wait a small golf car to take you from down to up or you should walk

Miinukset: Change this cheep dirty jars to a new white plates please

Plussat: Location

Miinukset: Same small coming from both rooms

Plussat: The villas, are perfect. The private swimming pool in the villas The environment and the location

Miinukset: The breakfast, there are several choices, but not nice choices, the quality of food is ok, but not the best. The furniture of the rooms are bit old, the hallway are too rustic, like 2 stars hotel.

Plussat: The staff was wonderful. Super friendly and they catered to every request. They went above and beyond for our stay. The room was wonderful and clean. We had a balcony on the 3rd floor. It was my birthday and they setup a romatic dinner for us. It was spectacular. They are genuinely interested in how your stay was and have suggestions for anything you want to do. We booked all our excursions through the hotel, which was cheaper than booking on our own. They provided free transport for any excursions and have frequent shuttles to the beach and shopping. I can't imagine staying anywhere else on my next visit. Staying here solidified me coming back in the future. They treated us like friends.

Miinukset: Slight sewage odor coming from the bathroom. It didn't happen every day, but it's noticeable sometimes when you turn on the shower or flush the toilet.

Plussat: Staff was amazing

Miinukset: Better room cleaning and better cleanliness Jacuzzi needs service and cleaning as dirt came out of pump and air

Plussat: breakfast was on a par with most hotels we have stayed in.location was only a 10 minute walk to jungcelon and 20 minutes to the beach although a free shuttle service is provided a few times in the afternoon to both destinations

Miinukset: no shuttle sevice after 4.00 pm

Plussat: I only like is the location of the hotel 10min walk from hotel to Jungceylon Mall and to Patong beach

Miinukset: The room is not clean at all the lights of the room are super dark and the pool is not clean also

Miinukset: Staff was not hospitalite at all!

Plussat: Siisti ja moderni hotelli. Avulias ja ystävällinen henkilökunta. Hyvä sijainti, ihan rannan vieressä. Kaupoille lyhyt matka!

Miinukset: Huono äänieritys, kadun melu kuului aika selkeästi yöllä huoneeseen. Myös melko kallis yöltä, ei ehkä ihan täyttänyt odotuksia hinta-laatusuhteeltaan.

Plussat: The location was unique and the staff are very friendly and helpful

Miinukset: None

Plussat: Hieno sisustus ja erittäin siistiä.

Miinukset: Olisi tarvinnut ehkä alkastarjoilun/baarin.

Plussat: The Rooms are spacious and very clean. Breakfast is awesome.

Miinukset: Dark ramp at the back towards building 3

Plussat: The ambience. The breakfast in the morning was sumptuous and amenities were great.

Miinukset: We were expecting an extension of stay for a few hours, considering our flight was in the night. We're told that we needed to check out at 2pm or at 6 pm with an additional cost of 1000 baht ,. We were disappointed as we were expecting them to accommodate us for another 5 hours at no additional cost.

Plussat: location is convenient to go to patong beach and other places

Miinukset: Nothing

Plussat: Great Location, clean and quiet. The breakfast buffet was nice as well! The pool is refreshing and the staff was very friendly and helpful!

Miinukset: Nothing!

Plussat: The staff at this hotel are very very friendly and helpful

Miinukset: overall ok

Plussat: Big room, clean, near to the beach and 7 minutes to bangala street Nice swimming pool and great basic breakfast

Plussat: Loved the facilities, breakfast & pool. Great location too.

Plussat: Incredible location, service, facility. This hotel is definitely one of the most valuable choices near Patong beach!

Plussat: Hotellin sijainti erinomainen, uima-allasalue altaineen ylitti odotukset. Harvoja hotelleja, jossa oli aina saatavilla aurinkotuoleja ilman aamuheräämisiä ja varaamisia! Parvekenäkymä altaille hieno. Huoneet riittävän isoja ja vuoteet pehmeitä. Sijainti aivan rannan vieressä mahdollisti myös välikäynnit meren aalloissa. Aamiainen erittäin hyvä ja riittävä, tuotteet eivät loppuneet ja palvelu toimi. Hotelli ylitti ennakko-odotukset. WiFin toiminta parempi kuin odotettu vaikka välillä joutuikin kirjautumaan uudestaan. Tähän hotelliin voisimme tulla uudestaan!

Miinukset: Toinen hissi pois käytöstä ja korjattavana päärakennuksen yhteydessä (voi olla jo nyt toiminnassa). WiFiin kirjautuminen aina silloin tällöin uudestaan. Väliovellisia huoneita rajoitetusti saatavilla. Mutta hotellista ei mitään suurempaa moitittavaa.

Plussat: Pool and rooms were clean.

Miinukset: Do not pay for your breakfast there, go out on the street. Breakfast terrible compared to a lot of other resorts with same star rating. Staff do not go out of their way for anyone, do not smile at all, look like they do not want to be there.

Plussat: The hospitality, the 4 different pools, the spa n the locality of the hotel.

Miinukset: Didn't like our garden view which was facing a somewhat construction area.

Plussat: First time and loved it staff awesome friendly and very welcoming

Miinukset: Breakfast

Miinukset: Fantastic services,great hotel accommodation and very nice location

Plussat: Staff, location and pools..... the food is ok

Plussat: The pools and room facilities were very good. Staff were friendly and service was good, even if a little slow. Location is excellent.

Miinukset: Staff were too slow at checkout....had to wait a long time.

Plussat: Location and pools!

Miinukset: Could do with a kids water slide. And a bigger kids playground. Only thing for kids is the pool, which is hard if they are little.

Plussat: I liked the cleanliness of the rooms and the pool areas.

Miinukset: I felt it was overpriced compared to other properties I have stayed in in the area for the small size room we got and limited facilities. The staff were often rude and were unwilling to accomodate us with extra assistance such as adding additional time to our stay and booking taxi services. The one transfer service they did help us book took us over 2 hours to get to the airport which made us almost miss our check in time.

Plussat: Love this place. This is 5th time would and will coninue coming. Great hotel, fantastic location and facilities. Staff are very nice and.helpful.

Miinukset: There is nothing to dislike

Plussat: Pool area and location

Miinukset: To big deposit amount, we got it back in full when we was checking out,because we don’t do any damage, but it was way to much compared other hotels

Plussat: Paljon tekemistä. Loistava aamupala

Plussat: taxi expensive very expensive

Plussat: The facilities and the service

Miinukset: The check in was late for around 2 hours and the honeymoon suite is not that worth it. In my opinion

Plussat: The hospitality was impeccable and location was great.

Miinukset: Not many staff spoke or understood English, ringing reception was always a task to speak to someone who actually got what you were saying.

Miinukset: I stayed two nights on there private villas and I checked in 5pm and I paid a big amount for the two nights. My flight was on the same day of my check out and they have asked me to book a room for extra day .... i paid full day amount for only 4hrs and I left the room 8pm heading to the airport...... which was shocking.

Plussat: Location - Was nice being away from the hustle and bustle. Harun was amazing, he made an effort to get to know is.

Miinukset: More regular shuttle to patong - earliest one left at 11am. If you get a room closet to the front of the resort be prepared to hear alot of traffic.

Plussat: Everything was amazing

Miinukset: I checked in very late the first day and the didn’t give me any extra hrs when I was suppose to check out even though the room was empty the next day. The front desk were saying we will charge etc amount if you didn’t check out ..... which absolutely not pro and not good for there reputation.

Plussat: Beautiful views, comfortable rooms, great food, excellent staff. It’s close enough to Patong to enjoy the beach and nightlife but far enough for some peace and quiet.

Miinukset: No complaints

Plussat: Nothing

Miinukset: Every thing

Plussat: Great place, beautiful sea views, beautiful pool area.

Miinukset: The tub in the Grand Deluxe room was tiny.

Plussat: Size for room

Miinukset: Not clean Staff very bad Place for hotel very bad

Plussat: Pool area was nice, breakfast was yummy, most staff members very friendly, room service were very punctual and when we had a problem someone was there very promptly. Restaurant prices were great and food very good. Always people around cleaning the grounds etc. Nice quiet area but still walking distance to bangla etc..

Miinukset: Musky smell, mold building around top of walls in room, very damp (lots of condensation in rooms from air-con). Shower didn't drain properly. Only one bin in the room (situated in bathroom next to toilet). Laundry service very expensive (priced per item eg pair of socks, a bra etc..)

Plussat: Great location and good breakfast. The rooms are quite big and comfortable. Would recommend it for the price.

Plussat: Breakfast, view and pool. The situation was perfect.

Miinukset: Pas assez chaleureux.

Plussat: Really close to the beach and a short walk to the nightlife areas.

Plussat: EVERYTHING!! love everything about this hotel. I have stayed in many hotels over the years, this is the best by far. The staff so wonderful, friendly, polite and professional. We were upgraded to a deluxe room which was superb. Beautiful view of the pool, exceptionally clean and comfortable and our room had everything you could possibly want, so many wonderful little extras including a torch, umbrella, slippers etc. Fabulous shower, huge balcony and just so clean and enjoyable. I can't begin to describe how amazing the breakfast was, plus room service food is outstanding from the onsite restaurant.

Miinukset: There was nothing I didn't like. Except having to leave this hotel paradise

Plussat: Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi

Miinukset: Actually there is nothing that we didn't like

Plussat: We booked a two room family suite and were given a free upgrade to 2 pool villas to our great surprise. We are so thankful for that as our kids love the chlorine free pool just 5 steps away from the doors and it is really lovely at night. The staff are very friendly, helpful and prompt at handling our multiple requests. Location is great in a quieter part of Patong that is still easily accessible to Jungceylon and the night markets

Miinukset: A few minor repairs needed in the villa but other than that, we have no qualms about going back for another stay if we are going back to phuket.

Plussat: Friendly staff make everything easy. And the place is so nice and clean.

Plussat: Comfy, clean, great breakfast

Miinukset: Humidity makes linen bed sheet feel a bit wet.

Plussat: nice location

Miinukset: very wet

Plussat: Siisteys, lakanat ja pyyhkeet vaihdettiin päivittäin. Ilmainen minibaari, jossa vettä ja limsaa, täydennettiin joka päivä. Rauhallinen, ei kuulunut mitään ääniä, vaikka keskellä kaupunkia.

Plussat: The location of the hotel. The pool The spa/massage (Amazing) and the wonderful Front Office Manager (Ms Mam) has been super helpful. I will come back again for sure. (Bar under renovation so I hope to see it next time)

Miinukset: During check in, the hotel asked for a hard copy of the booking.com reservation which is very strange. I haven't never been asked by any hotel for 'hard copy' reservation. I have it in my phone but it's not sufficient. I made some noise and eventually was allowed to check-in. Please do away with hard copy! Be environmentally friendly.

Plussat: Everything is good but if u provide Indian food in break fast than it would be fantastic please put a Indian cook in ur hotel so every one get delicious food

Miinukset: Breakfast was not good please put some vegetarian good food

Plussat: Good location

Miinukset: Managment needs to be changed

Plussat: I like the plce But the food all made for China people like breakfast all china food and we are from DUBAI & OMAN

Miinukset: Food

Plussat: Good. Very hospitable and service oriented staff. Excellent staff always ready to help and serve.

Miinukset: Hotel is a bit dated and needs refurbishment. The room initally allotted had a weird configuration for the toilet and bathing area. There was no privacy .We later moved to a suite which had private bathrooms and the suite looked a lot better. Swimming pool closing at 6 pm is way too early for holidayers. The booking.com rates were much higher than Trivago rates which I found out later was lower.

Plussat: Amazing location, only a few minutes walk to the beach and Bangla Road. Resort is gorgeous and the buffet breakfast caters for everyone.

Plussat: Pool was great

Miinukset: Breakfast didn’t have variety and very loud room

Plussat: Open space , Pools and Room size was excellent.

Miinukset: Staff very rude and unaccomodating . Bell boys, bartender and service staff during breakfast in particular. Reception area extremely hot and humid.

Plussat: Quiet resort with huge gardens makes this a wonderfull refuge within a short walk of busy Patong. Excellent pool and spa facilities make this the perfect place for those who like to stroll to Patong busy night life, yet have their peace and quiet when they chose to.

Miinukset: I found it impossible to sleep because the mattress was rock hard. And I mean rock hard. I have never come across anything like it. My work requires a lot of travel so I know full well that hotels typically use firm mattresses, but this was something else altogether. I kept tossing and turning and couldn’t sleep much. There was no give in the thing. Great shame because the resort was otherwise great and I picked it specifically to have a restful refuge from Patong

Miinukset: The beds were extremely hard and we couldn't have stayed there comfortably for more than the two nights.

Plussat: close to the beach , quite place , friendly luggage carriers and concierge service

Miinukset: front disc reception staff not professional .

Plussat: The pool was awesome

Miinukset: Everything was great

Plussat: Hotelialue laaja, uima-allas alue hyvä, aamupala runsas, todella hyvä sijainti.

Miinukset: Tuttavaperheen huoneeseen yritti tulla joku sisälle viimeisenä yönä 01.00,avasi oven ja lähti karkuun kun huomasi että huneessa on ihmisiä. Hotellin henkilökunta sanoi seuraavana aamuna että siivooja oli tullut tarkastamaan huonetta ja olivat kovin pahoillaan asiasta.