Alanya hotellia

Plussat: Location, modern rooms, gym facilities, clean swimming pool, friendly staff at reception.

Miinukset: The TV in the room was too small. Rooms facing street are very noisy, there is no proper selection of shampoos etc. in the rooms and absolutely nothing in the minibar. There were no instructions how to use the safety box and not even the reception telephone number in the rooms. Staff could not print me a proper invoice when I left the hotel because the person 'authorised to use the invoicing system was not present'. They promised to send me an invoice letter later for business purposes but six days on it still hasn't arrived. For these reasons cannot recommend hotel to anyone with proper 4* standards.

Plussat: the staff there was very nice and friendly especially the bar staff very welcoming.

Miinukset: not really very thing was nice, it was a good place to stay. i thank all the staff at the hotel.

Plussat: The food was very good

Miinukset: In our room during the whole two days there was no air conditioning. I complained to the reception and they did nothing about this.

Plussat: hyvä ruoka

Miinukset: -liian pieni parveke,venäläist jotka ottivat ruokaa lautaset kukkuroilleen ja jättivät puolet syömättä, jouduimme vaihtamaan hotellia koska se pantiin kiinni kolmen päivän kuluttua saapumisestamme, varaus oli kuitenkin neljäksi viikoksi

Plussat: Breakfast had a wide selection of food. The room/bathroom was clean and spacious (however the beds were uncomfortable).

Miinukset: The hotel's Reception staff were not very friendly or helpful. For example, when we asked where to find an internet cafe, the receptionist just said "probably in town," then went back to whatever he was doing. Also, when we checked in, the staff could not locate our reservation and they made it seem as if we were inconveniencing them by trying to locate it. Contrary to what the hotel advertises, it is not on the beach but rather across the street from it. And if you wish to use it, they charge you 5 Euros (10TL) a day.

Plussat: My wife and I have just returned from a week at this lovely hotel. The location of the hotel is perfect, situated in the centre of the city, nearby nightclubs or night life, walking in 3-5 minutes. Also you can go to best popular beach calling Cleopatra Beach by walking in 15 minutes. However in the centre of the city, It has a really safe, quietly and clean pool. The rooms are exceptionally clean and well looked after. There are tea and coffee making facilities in the room. The staff at the reception are all friendly and polite and will do everything in their power to help you if you have a problem. The restaurant for breakfast and dinner is delicious expecially deserts and salads. This hotel is better than the others which are in the centre of the city and has 4 stars.

Plussat: excellent location and in the heart of the city and very cordial and friendly

Plussat: Nothing the staff were ignorant. Very unhelpful. The food was discraceful my friend had food poisoning and he was in bed from th 2nd day onwards after eating the salad from the welcome meal u recieve when u arrive late.

Miinukset: As above the food was discusting and my friend got food poisoning whilst there spent the rest of holiday being violently sick for 4 days

Plussat: the hotel was great for value, with breakfast and dinner included. the pool was lovely. we enjoyed our stay. loved alanya. the disco on the waterfront was too noisy.

Miinukset: mattress was a bit hard, we like a softer mattress to sleep on. pillows were fine!

Plussat: This hotel was compact but nice, it exceeded our expectations in most respects (for a 3* hotel). The swimming pools and sunbathing areas were good, staff excellent, atomosphere very good, location excellent. The room was small but nicely presented and the aircon worked well.

Miinukset: There was some building work nearby that would perhaps annoy some people but that was probably due to the time of year (they are preparing for the season). The 'all inclusive' offer was a bit limited and confusing (they have only just started offering this so it may improve). Food was adequate. The pool table area was poor. I wouldn't recommend it for families - more suitable for couples or friends.

Plussat: Clening stuff was excelent, food was ok, location is good

Miinukset: Service staff was unhelpfull and slow. Buffet was allmost same everyday.

Plussat: the food the good

Plussat: wonderful food, good staff at restaurant, very clean room every day,a quiet atmosphere in hotel,good location

Miinukset: too noisily each evening because of show, staff on reception almost doesn't speak English and sullen.it is difficult to use pool because the guests of hotel occupy pool-beds how hardly not from 5 a.m.

Plussat: Fıne hotel, nıce room, nıce pool area, perfect locatıon on Kleopatra beach.

Plussat: Keskeinen sijainti,silti rauhalinen huone.Ystävällinen ja kohtelias henkilökunta.

Miinukset: Terassi väärään suuntaan,aurino paistoi sille vain pienen ajan iltapäivästä.

Plussat: Great hotel, great value, great food. was a little rowdy with drunk europeans. but the hotel was great.

Plussat: I liked this hotel just because the rooms were clean and it is located near the main beach in Alanya

Miinukset: the attitudine of the staff some of them were quite rude and just a few could understand english

Plussat: The Beach...Swimming Pool....The Food!!!

Miinukset: I was in the smallest double room I have ever been in. They cleaned our room every other day.

Plussat: From the manager to the wait staff, they are a very dishonest group. The only one I found to be helpful and honest was the maid.

Miinukset: Fees changed. I was not aware that I could not bring guests to my room. Cash was demanded and paid for beverages after dinner but were also listed on my final bill. I paid twice because i did not have time to fight as I had a plane to catch. Staff seems to be put out if asked for assistance in anything. It is more like a hostel rather than a full service hotel. I will not stay or recommend...

Plussat: Being across the road from Kleopatra Beach; and ice cream nights.

Miinukset: The food was a bit same-same.

Plussat: The pool area with the slides, the position of this hotel(very close to the see and also to the center), the animation team.

Miinukset: Receptionists

Plussat: closeness to the beach, and town center, and cleanliness of rooms,

Miinukset:

Plussat: Location

Miinukset: This hotel is mainly for German package holidays it was noisy very busy and cramped. Our personal property was moved by staff we were not allowed to use the fridge in our room. Would not recommend at the height of the season