Gonzales hotellia

Plussat: The room was incredibly clean and well stocked. The lobby was gorgeous!

Miinukset: Everything was wonderful.

Plussat: Breakfast and ice cream

Miinukset: Room was not cool enough despite putting the ac on high

Plussat: I will stay here every time in Gonzalez!!!

Miinukset: Too short of stay!

Plussat: do not eat breakfast

Miinukset: the pool area. someone took our chairs and no one cared

Plussat: Breakfast was amazing and the Wednesday night free beverages and hostess was awesome

Plussat: Location to shopping and Lamar Dixon.

Miinukset: Check in took longer than expected.

Plussat: Very clean and up to date rooms.

Miinukset: No

Plussat: Nice location; very clean and comfortable

Miinukset: I had no problems at all

Plussat: Staff are cheerful and upbeat. Shower is amazing!

Plussat: This hotel is so clean !!!! Breakfast was really good !! Would definitely stay here again

Plussat: Location and Cleanliness

Miinukset: I would have liked a plush mattress the one we slept on on was a bit too firm.

Plussat: Overall Cleanliness, friendly staff and great location.

Miinukset: Was not a fan of breakfast, hard biscuits, runny eggs no bacon and horrible tasting apple juice.

Plussat: Everything

Miinukset: No atm

Plussat: Cleanness an staff so friendly free WiFi an breakfast

Miinukset: The pillows was to small but I had one of my own so it was ok

Plussat: The staff was very accommodating. They exceeded our expectations. 5 stars

Plussat: I'm a local business owner, trucking business, I chose Springhill as a place to wine down and relax. I've used same location many time. I've been working since April no days off. I came there to relax and enjoy time from home only to find out you no longer accommodate local people as if we aren't welcomed. I asked receptionist how long this been going on she said been like that which I no is not true for I've stayed their plenty of times, she also said all the hotels are doing this, yet I went right around the corner and stayed at Home2 Suites. So my stay there was excellent because they treat locals who do use hotels wheather for business or pleasure we are not turned around. Also if u want accommodate locals I wish before I made that blank trip, it should of been on website that u don't accommodate local business owners

Miinukset: Website update no locals

Plussat: Exceeded my expectations, will definitely be back in November!

Plussat: The beauty of of the room

Plussat: Close to restaurants and shopping!

Plussat: Nice room

Miinukset: We did have a roach in the room. Floor was a little dusty.

Plussat: The overall experience. The staff was friendly, accommodating and professional. The room was clean and comfortable. The breakfast was delicious with plenty of options. Springhill Suites is now our ˜Go to hotel choice.

Plussat: Breakfast nice. Beds comfy. Staff helpful and pleasant

Miinukset: Needs larger set of covers on Bed

Plussat: The location and staff. They were able to accommodate us on short notice due to a power outage in our subdivision.

Miinukset: Unfortunately the room was in deplorable condition. There were stains in the carpet, on the bedskirt, the couch. The bathroom floors and baseboards were full of dirt and dust. We have stayed here before and it was not like this. I spoke to the manager.

Plussat: The bed was super comfortable; the staff was extra friendly!!

Miinukset: I was pleased and plan to return

Plussat: Lots of space and amenities...

Miinukset: Water in the bathroom quit working

Plussat: Good location and good price.....the kitchen made it better?

Miinukset: Not really anything

Plussat: Nice clean room good service

Miinukset: No

Plussat: Very clean and a nice kitchen with stove and dishwasher!

Plussat: This hotel was very clean. Great location and friendly staff. Free laundry Service was great!

Miinukset: It was kind of just plain

Plussat: The room was much bigger than expected! Very clean and comfortable! We were also able to bring our pup, so that was a very nice addition!

Miinukset: The staff was a bit rude at times. We had a lot of trouble with our key cards going out and they were a little less than friendly the many times we had to go to the front desk. Sometimes we couldn’t even find them, too.

Plussat: Location

Miinukset: Upon check out, I was told I could not get a print out of my receipt because I booked through a third party company and it would be emailed to me. I have not received an email from booking.com. I have stayed at numerous hotels booked through booking.com and received a print out of my receipt with no problem. Also, I was charged $266 when I should have been charged $243.00 according to when I booked the room...

Plussat: Precious was very attentive.

Plussat: I absolutely enjoyed my stay. Everything was wonderful.

Miinukset: I honestly don't have any complaints.

Plussat: Clean! Comfortable room close to attractions.

Miinukset: Breakfast would have been really nice.

Plussat: It was very clean staff very friendly each room offers your own small kitchenette

Miinukset: Nothing

Plussat: Very clean,nice staff great location.

Miinukset: Ridiculous changing $250 for spots of washable paint on the table that came off with water! MANAGER WAS VERY DISRESPECTFUL AND TAKING ADVANTAGE OF ONE SELF!

Plussat: Room was spacious. Easy to get to.

Miinukset: The air needs attention !! It sounded horrible! Rattling noise. Kept my husband up and luckily I had ear plugs! If not I prob would have asked for another room! Room 211 needs to be looked at. Should have gotten a discount

Plussat: Always a great place to stay near Baton Rouge for weekend travel.

Plussat: Proximity to I-10 and they have a great breakfast buffet

Plussat: Goid rate for room also close to family member and restaurant's

Miinukset: Everything was good except there were a few bugs in the room that frighten my girlfriend but I remove them with a piece of tissue

Plussat: Good breakfast and comfy bed

Miinukset: Few bugs in the window and in ceiling of room

Plussat: Location was good

Miinukset: Staff was beyond rude.

Plussat: It was new and very clean. The standard room was what we got and it was very large which was nice! The ac got nice an cold (sometimes hotel ac will not cool past 70-72 degrees) Close to everything

Miinukset: There was not a thing I didnt like.

Plussat: The staff was wonderful.

Miinukset: The couch in the room looked like it had been rescued from the side of the road. The room was very clean but run down. This hotel should consider some upgrades, especially since I have stayed at Comfort Suites that were much nicer.

Plussat: Everything was perfect ,I have no complaints at all

Miinukset: I loved everything from staff to the room and breakfast was awesome!!!

Plussat: Location, cleanliness, good service

Miinukset: Continental breakfast: microwavable fried eggs, sausage and gravy were not good at all. Breakfast staff was kind of rude.

Plussat: The staff was great! We felt safe. It was very clean. There was plenty of places to eat close. The breakfast burritos were AWESOME!!

Miinukset: Nothing.

Plussat: The breakfast and staff was friendly

Miinukset: The curtains in the room provided NO privacy! The room only had curtain panels with see through full curtains.I didn’t understand this, anyone who passed by the room could see right into the room.

Miinukset: Everything was fantastic!

Plussat: Our stay was wonderful delicious breakfast really nice staff our room was very clean

Miinukset: I don’t know if the elevators were broken but the elevators were the only thing that needed improvement

Plussat: Very clean and quiet. Staff was very helpful.

Plussat: Very comfortable bed

Miinukset: No complaints here

Plussat: Zach was amazingly helpful.

Plussat: Kayak allowed me to book several rooms even though the Pelican Inn was overbooked. So the Pelican Inn transferred my rooms over to the Highland Inn and they only had two non-smoking rooms, so three rooms were unsatisfactory for my group. Most of my group had to find other rooms miles away from us. I expect a refund on the rooms that were not satisfactory.

Plussat: Very clean motel

Miinukset: It was a little noisy, so we purchased a fan. It worked, and drowned out the noisy traffic (very busy highway).

Plussat: The beds are comfortable and made well. Rooms were very clean.

Plussat: Everything was awesome. They didn't have breakfast but we used doordash and that was wonderful. We had to leave early for a family emergency and they didnt hesitate to refund us. It was so sweet of them. We will be staying here anytime we are in town

Miinukset: There was a bad of soap left in the bathtub but I didn't complain I was exhausted so I just cleaned it up and went about my day. Plus we got to check in early so I didn't care. One tiny thing that did bother me was the maid service never cleaned even when I put the thingy on the door to notify them but like I said I went with the flow it happens

Plussat: Price & Cleanliness & Friendly Staff

Miinukset: N/A

Plussat: Everything was fantastic. My husband and I were visiting New Orleans for a concert and he (thankfully) suggested we stay in Gonzales to keep away from the crowd and we settled on this hotel. The price was incredibly affordable, we checked in super late, but the woman at the front desk was very friendly and helpful. Our room was very clean, well put together and super comfortable. They had breakfast both mornings we were there and it was a very nice spread. Upon check out, the lady at the desk (different lady) was very kind, inquired about our stay and made us feel like we were welcomed back any time. Every staff member that we walked by greeted us, and asked how we were. I HUGHLY recommend this place! If (and mostly when) we come back for a weekend, we will definitely be staying here! You can not beat it!

Plussat: Convenient location

Miinukset: Crowded with lots of construction workers hanging out in the front.

Plussat: Everything was excellent

Miinukset: Nothing

Plussat: Comfort and location of facility

Miinukset: nothing

Plussat: Location is great, lots of restaurants to choose from and very convenient to the interstate.

Miinukset: Pool was not clear. (A little green)

Plussat: The location

Miinukset: Although the room appeared clean when you laid in the bed the bedding stunk old and dirty just like some sweaty person had been laying in it and they’d swapped over the sheets. There one in Alexandria was first class.

Miinukset: The pool was broke

Plussat: good location. lots of parking. no noise. large rooms

Plussat: Great location get staff nice breakfast price was just right for me I went to Viceland and did the daily special and I got a good rate and I booked it again this week and I got the same rate that the same hotel so I'am exciting to be back there

Miinukset: They dont change the sheets every day they do them every other day but I was late on changing my sheets

Plussat: Breakfast was very good, attendant was so nice. Carpets in hallways could use some attention.

Plussat: Location of the property and the room

Miinukset: Perfect

Plussat: neat and clean

Plussat: We had a refrigerator,microwave, and sofa in room. Price was very reasonable for type of room.

Miinukset: Construction was going on. Carpet and bathtub could have been a little cleaner.

Plussat: Everyone was so nice the room was clean and comfortable the staff was wonderful will be coming back soon!

Plussat: Everything was great except what is listed below

Miinukset: Shower head needed cleaning and it caused a lack of pressure. No smoking rooms available. No bacon or sausage for breakfast, just ham. Who wants ham? Biscuits were hard as a rock and dry as sandpaper.

Plussat: It was very clean & comfortable. The staff was very friendly and helpful. I would recommend this hotel over others.

Miinukset: Only one thing I didn't like was that they didn't have a pack & play for baby or a infant sleeper.

Plussat: Bed was like a cloud

Miinukset: N/A

Plussat: Good bed

Miinukset: Front desk agent was not very friendly

Plussat: Price and location

Miinukset: Old

Plussat: Bed was very comfortable but the bath towels were extremely old and rough.

Miinukset: The room had a odor, refrerigator wasn't cold enough.

Plussat: It was centrally located to where i was traveling

Miinukset: The place appears shabbier than the pics and several things inside the room didnt work...such as the refrigerator and the hair dryer among other things

Plussat: Value, cleanliness and comfort

Miinukset: Nothing

Plussat: Close and convenient

Miinukset: Tv remote needed the batteries changed, or it just did not work well

Plussat: That the receptionist was very nice. Bed was comfortable and room was spacious.

Miinukset: I was very uncomfortable the AC in our room wasn't working and they were booked as I was told and couldn't be moved. And at check out i went in the office and no accommodation was made for me being miserable. It could've been half off room or something. Very pissed.

Plussat: I love the bed. It was so comfortable.

Miinukset: Everything was great.

Plussat: Decent amount of food choices near by, easy on/off interstate.

Miinukset: Bed wasn't clean. Front check in was rude.

Plussat: Location

Miinukset: The first room that was given had blood on the walls.

Plussat: Very clean

Plussat: Clean, good A/C

Miinukset: Very loud A/C, bedding needed updated.

Plussat: I liked that the hotel was a good value and the bed was comfortable.

Miinukset: The blow dryer that was supposed to be in the room wasn't, the furniture was a bit worn in my room, but not too bad. The "breakfast" was disappointing. Choices were very limited.

Miinukset: Room was extremely dirty with left over shampoo bottles in the room from last guest. During the first night there was a sketchy drug deal/ party going on in the room next to us... yes you can hear through the walls

Plussat: Front desk is very helpful fast check in no matter what time you come quite rooms with nice space and they remember you and how you like your stay.

Miinukset: With the rooms be so large it takes time to heat and cool wish they had a better option in vending machine

Plussat: Location.

Miinukset: Need to keep up with minor repairs. Some looked like they were in need for awhile. Carpet looked like it needed to be shampooed.

Plussat: Location

Plussat: The rooms are cozy

Miinukset: My blowdryer didn't work

Plussat: The location of the hotel was great from the venue we had to go to.

Miinukset: The floor was not vacuumed it had a smoke smell.