Vinh Hung Emerald Resort

It's a rip off compared to everywhere else in Vietnam. The gardens are beautiful and the pool is lovely (although it rains a lot so don't bank on using it much!). Not a bad location - close to the night market. But not worth paying the price. I'd choose any homestay next to it.

No help from two men who show you to reception with my backpack! We told them there was a lizard in our room and they said "it won't harm you". We had to insist we were uncomfortable with it so they would remove it. The Western breakfast was really poor: very stale, bad quality "bread" unlike every other MUCH cheaper hotel in Vietnam. No real vegan options, again, like every other hotel in Vietnam on our stay. Very poor selection of fruit considering the extortionate price. And on top of that, my boyfriend left his airpods on the bed when switching rooms - we told them when we realised - they were never found. They never bothered to ask the guests and just insisted that the cleaners hadn't found them. I wish I'd spent half the price on any other hotel, as I'm sure we'd have had better service as was the case in every other hotel on our 2 week trip. Ah, and the fitness centre has no weights! Don't fall for it.

The position is great. Nice and close to town and a quiet area backing onto the river

The room was very dirty and not cleaned and the sheets were stained as well as the pillows having stains on them. When I asked for new towels, they happily brought more to the room, and these had blood stains on them. I have stayed here several times now and the hotel sadly I feel has gone downhill and showing signs of wear and tear and very little maintenance to make it look fresh.