Beppu hotellia

Plussat: 1. The sea view was stunning and it was so relaxing to enjoy the onsen in the room 2. Breakfast was good

Plussat: Variety food for breakfast and good location.

Miinukset: Some staff is not quite helpful.

Plussat: Everything, room, food, staffs

Plussat: Everything that you want in an Onsen, they have it

Miinukset: Need to take to bus or taxi to get back from train station Not close to commercial area ( acceptable for an Onsen )

Plussat: Private onsen in the rooms overlooking the sea Staff provided excellent service like parking the car and bringing it round for us. English and Mandarin speaking staff available . After check in, you will get a free drink in the terrace overlooking the sea

Miinukset: There aren’t any good restaurants close by the hotel . You will have to take a bus or drive

Plussat: The staff was nice, friendly, and polite. We even received a new year gift from the reception.

Plussat: Great view from the room and the public baths. Room is spacious and well equipped, beds were comfortable. Staff are polite and helpful.

Miinukset: We dined at the seafood restaurant, variety of fish could be improved.

Plussat: Breakfast was great. Everything was new, comfy and luxury. Room was fabulous. You can enjoy beautiful sunrise while taking in room private onsen.

Plussat: Very good location and nice staffs

Plussat: Everything.

Miinukset: Food is excellent but may want to offer more varied food selection.

Plussat: The staff treated us like we were their own and went out of their ways to help us. We really enjoyed having the private onset in our room. The food was excellent.

Miinukset: The "Western" type breakfast they offered could be more "western".

Plussat: It’s like Japanese style cottage and staff hospitality was very good.

Plussat: The room is very spacious and clean. The property is very well maintained.

Miinukset: We stayed in the room Ran in the main building. It was smelly in the toilet so perhaps there’re some issues with the pipe or drainage in that room.

Plussat: As someone who lives in Japan and has stayed at many older ryokan (inns) I found Yamada Bessou to exceed our expectations. Breakfast was very nice and don't miss the rotemboro (outdoor bath).

Plussat: Just lovely. Loads of history, charm and character. A real highlight of our trip. Good value and location too.

Plussat: The most wonderful staff who made me feel comfortable during my stay. Staff was mostly speaking English and if they didn’t, they still managed to be really friendly and helpful. Delicious food and lovely atmosphere. Really loved the house and the outdoor Onsen!

Plussat: The private outdoor onsen for guest is one of the best onsen experience

Miinukset: futon for sleeping is old and thin, not comfortable and cause back pain

Plussat: Sijainista

Miinukset: Hometta huoneissa

Plussat: Charming Ryokan. Staff were delightful. Onsen was lovely. Beautiful breakfast. All in all a perfect stay.

Plussat: Hyvä sijainti.

Miinukset: Rakennus haisi homeelle ja liian paljon matalia oven karmeja. Löin niihin 5 kertaa pääni ja verta vuosi. Henkilökunta vain nauroi kun asiata huomautin.

Plussat: Very comfortable and peaceful room and building. We were made to feel very welcome. Loved the hot springs indoor and outdoor and being provided with fresh Yakatas to wear which we could choose. Delicious breakfast. Staff were very welcoming, we were even greeted in the street when out one evening.

Miinukset: Shared toilet

Plussat: Very charming and few rooms only guarantees privacy and no noise. You hardly see other guests

Plussat: The onsen is about 15 minutes on foot from the train station. Not too difficult to find. We were welcomed with a cup of hot green tea and sakura mochi (it's cherry blossom season after all). There's a big beautiful cherry tree right in the front--can't imagine how beautiful it would have been when it blossomed a few weeks earlier. Initially we didn't book breakfast but we booked it when we arrived and we were not disappointed. Considering the cost of eating around Beppu, $10 for a breakfast is very good value. It was served in a traditional way in a large dining area with other guests; we enjoyed it very much. We also like the staff who can communicate well in English and their hospitality. People may have good days and bad days but in Japan, customers always expect a smile and courtesy. That's just how things work in Japan. Our next onsen in Yufuin shows how traditional this one is, from the way the host cleans the wheels of your suitcase before carrying it to your room, to the look, the feel of the onsen, the way food is served to you. And we like that a lot. Overall a very enjoyable experience. We're so glad we picked this over some large Western style near the train station. And you'll be too.

Miinukset: The facilities are a bit older but very well and extremely clean. There's nothing not to like.

Plussat: Highly appreciated the Christmas gifts for kids from the friendly staff

Plussat: Ocean view and onsen tab in the room

Miinukset: Nil

Plussat: Overall service level, everyone are helpful and attention to details.

Miinukset: We didn’t know we need to reserve dinner one day before arrival and we cannot book the spa service even it is a month in advance. These are however very minor issue.

Plussat: Large and spacious rooms. Friendly staff. Close to the sea.

Plussat: Clean & spacious room. The roof top Onsen... good clear sea view. In room Onsen is also good. Walking distance to Bus terminal

Miinukset: Food is not up to my expectations Need to bring up the big suitcase up the stairs to the reception area

Plussat: We absolutely enjoyed it and loved it. We also enjoyed the dinner served with teppanyaki and the Japanese breakfast . The location is perfect close to JR station. The staffs at the reception were super friendly, would sure stay here again when in Beppu.

Plussat: Our flight was delayed for hours, when we arrived, the normal dinner time was over. Tokumoto was super nice to us, served delicious dinner and took great care of us. We feel like at home while we stay there. We will like to revisit in future.

Plussat: The hotel provided nice service, the room is quite comfortable, clear, the dinner is delicious as well, where is good to have a great days with family.

Plussat: service was good. people were so nice, room was clean breakfast was good it was great to stay

Miinukset: none-

Plussat: Fantastic service. Kids friendly and they pay good attention to cleanliness. They even clean the luggage before sending it to the rooms!

Plussat: everything!

Plussat: Spacious. Staff are nice. I would recommend to my friend

Plussat: The new wing I stayed is nicely decorated, clean and not crowded. I booked the penthouse and a twin room. Both are very nice. Staff are helpful but speak very limited English.

Miinukset: The food was pre-cooked long ago and was getting cold or hard when we ate. Beef was cut in a big piece (approx. 1.3 x 1.3 x 5 cm) for grill. Since it's A4 or A5 beef, very oily when you put such a big piece in your mouth. Booking.com doesn't offer children price and choice of menu. I paid adult price for my 2 kids which should be cheaper if I could pay children price. The hotel couldn't partially refund the price paid after they found out I brought 2 kids. The property is at the mountain, in the middle of nowhere. If you don't drive, good for a night's stay so you don't have to worry about transportation. The hotel offers free pick up service from Beppu JR station.

Plussat: good helpful staff.great food.great onsen

Miinukset: location a bit remote. ok if you have car

Plussat: Beautiful property and the room was huge and clean. Dinner and breakfast was amazing too.

Miinukset: Not accessible by public transport. Took a taxi to the hotel but staff offered us a ride down via their van when we checked out.

Plussat: The staff were so welcoming and friendly. It was great to experience staying in a traditional Japanese ryokan.

Plussat: Big room and hot tub

Miinukset: N/A

Plussat: This hotel is amazing. A modern taken on an Onsen. The rooms are fantastic, a great size, amazing view of the bay and included our our hot spring bath! The staff we also amazing and so helpful with everything we needed. Also had continental breakfast options for those who wanted it.

Miinukset: It was a little out of town and required a taxi to get in or out. There were a few restaurants close by but we didn’t test them out.

Plussat: The staff, Yoko-san was superb. The private onsen was great but the food was superb.

Miinukset: Location was a bit out, but still okay

Plussat: High level traditional Japanese hotel. The staff was unbelievable, amazing. The facility is beautiful, clean, quiet and very relaxing. The family Onsen and the private onsen are well maintained, nice and clean. Food just perfect, great culinary experience.

Miinukset: I don’t take it as a critic, but as a warning to western travelers! Being a traditional Japanese hotel (with the beds on the tatami and so on..) the meals are Japanese. The Japanese breakfast is very big (rice, soup, various kinds of fish, pickles) and could be a bit difficult to approach for some Europeans... But, as I said before the food was just perfect.

Plussat: Wonderful staff, excellent food,great Onsen very clean.

Miinukset: Futons could have been a little thicker.

Plussat: It’s expensive but for what you pay for you get back in excellent customer service. Staff greet you at the gate on your way into check in and until you close the taxi door, will always be available to assist you. It’s a quiet place with only a few rooms which means very few guests, practically the whole place can be yours if booked during the weekdays or low-season. Rooms are massive, more than enough to fit 5 or 6 people in a single room (the more people the cheaper it gets since they change by room). Dinner and breakfast were amazing as well, full 10 course dinner and a 7 course breakfast. Picky eaters might not appreciate the Japanese style menu. There is a family bath which everyone in the hotel shares which ones one family at a time. Good location close to Jikoku Meguri within walkable distance.

Miinukset: The onsen was a little less grand compared to what i imagined. You could potentially go to the hotel by bus, but with a lot of luggage it would be quite tiring since it’s it’s up hill.

Plussat: The staff was very friendly and flexible. The garden outside was beautiful and the atmosphere in the ryokan was very relaxing. The baths in the room were great and also the bigger private outdoor bath was usable for free. The selection of food was amazing, dishes looked beautiful and were very delicious.

Miinukset: There had been a misunderstanding about a special diet requested in advance. However, after clarification the staff was able to fix the issue by the next day and the updated menu was excellent.

Plussat: Close proximity to the train station. Kitchen facilities very adequate and nice

Miinukset: No towel provided. The three people private room was very bad. It is just a small two people private room with a futon added. However, the room is not big enough to accommodate three people and luggage after the futon bed is added. If you are a grown up sleeping on the futon bed, you have to either curl up or tuck your legs under the bunk bed.

Plussat: This is a very nice hostel. Probably the nicest hostel I've stayed at, almost like a hotel. The coffee was delicious, and beds were comfortable. Location is also very close to the station (4 minute walk) but tucked away in a quiet back street. Also close to Beppu Onsen!

Miinukset: It is a bit on the pricier side for hostels, with reason though.

Plussat: Very clean in entire guesthouse no matter in the room, washroom or kitchen. Near to JR Station and restaurant.

Plussat: The location is great only a minute walk from beppu station, many onsen in the area. The room space is very big. You can keep your luggages in locker after check out without charge.

Miinukset: I booked a room instead of dormitory to sleep well, but the walls and doors of rooms are not noise-proof

Plussat: Excellent check in. Day receptionist so friendly and helpful. Hostel is new looking and clean. Kitchen is equipped to the level of a small restaurant. Bunk and bedding is comfortable, good dooner and pillow. Dorm is spacious with sofa, lockers and window. Toilets and showers are numerous, laundry available. Luggage storage is excellent and secure. Outdoor slippers for going to onsen. Location is close to station. Travel info is present. Common area is large and PCs for use. Good communication. Would stay again.

Plussat: Friendly reception, clean, comfortable, well equipped.

Plussat: Great experience. Accomodation looks like the photos and staff were warm.

Miinukset: Level 1 rooms nearer to the public bath had slightly blocked views in the balcony.

Plussat: This place is amazing. As it's pretty far from city, but it's all worth the travel. Private onsen in the room and spacious. Waking up to a beautiful beppu view and air is so fresh.! My room booked includes dinner and breakfast, it's totally worth the money and tasted good. The staff were helpful, requested a desert plate to says HBD for my hubby wanted to tip them, they refused to collect it. I would highly recommend this place for couple not so for family with kids. We drove in, and passed by yufuin for the famous beef. It was such an amazing experience. Totally would recommend this hotel to couple. plenty of IG photo taking sights, fidn this #terracemidoubaru on your IG and you will know what i meant.

Plussat: So good and Wonderful view !Will come back again!

Plussat: Great location, the onsen was large enough to relax in with naturally fed hot water. The traditional room was a great touch, giving an insight into Japanese living.

Plussat: Food was amazing

Miinukset: Very good location for view but it was not amazing view from bath That’s very important for guest

Plussat: Great location, beautiful room, wonderful private baths, delicious breakfast. Service was also great. An absolutely enjoyable stay, even wished we stayed an extra night.

Plussat: Nice well preserved ryokan. It felt like we were staying at someone's home. Very personable.

Miinukset: Dinner was disappointing. It started off well with sashimi and miso soup but felt that the entire meal was small.

Plussat: Room clean and well appointed. Location most convenient near JR station.

Plussat: The ryokan is easy to find and near to the train station. The room was fine, the differents onsen nice.

Plussat: Good location Friendly staff 3 hot springs Good service

Plussat: Breakfast was good and the place was clean and very spacious. The onsens were nice.

Miinukset: I arrived a few hours before check-in time, but there was no one to speak to at the reception or to keep the luggage before the actual check-in time. A bit expensive for the amenities.

Plussat: Very near to Beppu Station & cheerful & helpful staff

Miinukset: No staff available in Ryokan when try to check in early... Got to leave the bags inside unattended unsure of its security & safety.

Plussat: Really comfy traditional Japanese inn, exactly what I wanted for a short getaway. The place was really clean and simple. You get your own toilet and sink, but shower in the onsen which is shared among other guests in the hotel. It was still nice because the onsen is for private use, so each guest can use it for 30-40 mins at a time.

Miinukset: During the morning, I wanted to relax in my room after breakfast and before checking out, but a gardener started working right outside my window so I was unable to just sit and enjoy the view. I would have hoped the gardener could have waited until after 10AM checkout to start.

Plussat: The staff were absolutely incredible! The kindness, attention to detail and the welcome has been absolutely unprecedented. The rooms and the location right next to the beautiful river and the gardens were spectacular.

Plussat: Very helpful staffs , the traditional Japanese cottage is beautiful , tatami very comfort , they provided free private onsen , that’s amazing .

Miinukset: The bathroom shower is weak to supply hot water , luckily we use onsen bathroom , that’s better than bathroom in room ,

Plussat: Location and how they did the garden landscapes with combination of surrounding nature.

Miinukset: Bathroom shower wasn’t working properly (in house one) and no heating system apart from rooms wilhich made rest of the spaces rather cold and chilly. Outside bath, changing area had no heating system also the shower adjustment was very difficult and was never adjustable to the right temperature.

Plussat: The onsen is excellent with great privacy. The staff service is attentive. The room is clean and comfortable also with good size.

Miinukset: The price I booked is a bit too high. The food quality is not as good as I expect but still quite nice.

Plussat: Room were inclusive of breakfast & dinner. And both meals were amazingly done! The staff were very very helpful and friendly and helped us in all Enquiries that we had. This is by far the most amazing stay we had!

Miinukset: Nothing at all. All were too good to be true!

Plussat: Service, food, ambience, and everything is excellent at Beppu Showaen. There's nothing bad about this ryokan; staff go all out to make your stay as comfortable and memorable as it can be!

Miinukset: Nothing at all.

Plussat: Very warm and friendly staff, being very kind to my 6-year old daughter. The hotel is well situated being at the mountain, if you want to spend some days in calm and relaxing atmosphere, this hotel is definitely much better than others you can find at seaside Beppu (plenty of tourists). Also the first day we waked up and find many monkeys on the top of the roof and they jumped from one tree to another, fantastic scene! The meals are great, authentic Japanese traditional meals!

Miinukset: Nothing, everything perfect!

Plussat: The location was most inspiring! It was clean, garden immaculate, the air is fresh.

Miinukset: The toilet is cold.

Plussat: Room was spacious and staff were very helpful. It was nice to have our own private onsen in our room.

Miinukset: Wish I had a choice of options for the kaiseki dinner as it turns out that fish was the theme for my whole dinner and im not really keen on fish.

Plussat: nice Japanese style hotel but very far from the city

Miinukset: location

Plussat: Staff and onsen in the room

Plussat: Experiance in real Ryokhan , own private onsen , very relaxing, japanese dinner

Miinukset: Japanese seating unusual , no chair in room

Plussat: Everything! The private room Onsen was absolutely fantastic. First class service from staff.

Plussat: Decorate and lay out

Miinukset: Mattress too soft, cause my lower back pain

Plussat: Value for money, good location.

Plussat: Location is the best for group traveling with non-car.. Breakfast staffs is very very very good and cool..

Miinukset: Very small road to reach hotel, quite hard to find by driving.. Very small room, bed, and bath for 2 persons.. Dining space is only 7-8 tables for total 20 persons total at once, in case you go to a bit late, you have to wait in line.. BEWARE!!

Plussat: Very good location. Friendly staff. Nothing to complain. Very clean.

Plussat: Sijaitsi keskustassa hyvällä paikalla. Henkilökunta oli erittäin avuliaista ja neuvoi oikeissa asioissa eli ei yuntunut kaupalliselta mainonnalta.

Miinukset: Pienet huoneet, aamiainen ei erikoinen ja ahtaassa paikassa. Vessat pienet näin suurelle scandinaaville

Plussat: Spacious, cozy interior design, clean, close to station

Miinukset: Only one small elevator is available

Miinukset: The room and restaurant are too small compared with other hotel I stayed before.

Plussat: The hotel was pretty close to Beppu station.

Miinukset: Thin walls. I could hear the family on the room next door and it was quite difficult to have a nice sleep.

Plussat: Staff is great!!

Plussat: Friendly staff, very close to Beppu station, and comfortable room

Plussat: Good location opposite department store. Close to Beppu tower. Not far from train station. Good indoor and outdoor onsen facility

Miinukset: Muuten ok, mutta ei oikein vastaa nykyaikaa syrjiä ihmisiä ulkonäön perusteella.

Plussat: good location for airport bus stop both departure and arrival

Miinukset: breakfast price was up from 500 to 700yen recently

Plussat: Bus terminal next to hotel Hotel very good location

Plussat: Aamiainen oli hinta/laatusuhteeltaan erinomainen. Hotellin oma onsen oli ihana!

Plussat: Monipuolinen aamiainen - sekä paikallisia että länsimaisia tuotteita. Ihana kylpylä. Loistava sijainti. Lentokenttäbussillä pääsi aivan oven eteen. Ostosmahdollisuudet ja ruokapaikat lähellä.

Miinukset: Huoneet olisivat voineet olla isommat ja hylly tai kaappi olisi ollut kiva. Henkilökunnan englannin taito oli vaatimaton.

Plussat: The staff is nice and helpful

Miinukset: But the location of train station is far

Plussat: Hyvä sijainti, siisti hotelli ja ystävällinen henkilökunta.

Plussat: Kylpylä, onsen, oli ihan hyvä

Miinukset: Lisämaksu aamiainen vähän köyhä