The temperature control was challenging. Had a tough time bringing it to our lower temp comfort level.
I left a sweatshirt behind and they were gracious enough to email me and mail the shirt to me versus just tossing it. I appreciated that.
Our room faced the highway and I felt like we were on an episode of â€œfirst 48.â€ Sirens all night, cars zooming...I heard them in my sleep through my ear plugs. Horrible. Bed uncomfortable
due to pandemic the gym was closed. Understand but I think the decision to use the room should be up to the guest. We know what precautions need to be taken. Other than that, it was a nice stay. thank you.
Room was great. Comfortable bed and pillows. Location was perfect.
WiFi couldâ€™ve been a bit faster
With the exception of the lobby, the hotel is a little run down. Didn't expect that from a Marriott. Also the hotel restaurant, did offer any kind of food I was interested in for any meals.
It looked updated
Our room smelt like body odor, the shower did not drain properly, walls were paper thin could hear everything in the room next to ours and the halls wreaked of paint (much better than the foul spell in the room)
The staff was nice to work with and fast check-in.
There were shower curtains in the hallways while they were renovating. Somewhat loud and the TV in the room did not work. Very disappointed for a Marriott
Room was new, modern, and comfortable. A/C wasn't too loud.
We wanted to use the breakfast / drinks Bistro, but the bistro closed too early for us to get breakfast and also too early for us to get drinks. It didn't serve it's purpose. Also, prices offered for food and drink at the Bistro were highway robbery.
Money that was left on the dresser was stolen. The bed sheets were not changed on the third day as stated in their pamphlet. In fact the bed sheets were never changed in the five days we were there. The food that they had advertised Menu was not available
The staff was very friendly. We lingered in the lounge both nights we were there and the bartenders were incredibly friendly and seemed to enjoy having us there. The beds were very comfortable as were the pillows.
The rooms are very outdated which makes them appear less clean. It really could stand an interior fit-up to the decor to make it more welcoming and bright.
noisy air conditioner unit in room.
Courtyard by Marriott Charlotte Lake Norman sijaitsee bisnesalueella, ja Birkdale Village ja Birkdale Golf Club sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 81 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Courtyard by Marriott Charlotte Lake Norman on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.