Onna hotellia

Plussat: I liked that it was right on the beach. There wasn't any other touristy traffic around because of the location. Gloves were available to use at the buffet. I liked the size of our room and our view. The vending machines were good.

Miinukset: None of the restaurants were open in the hotel that was presented as being open online. It was burning hot in the hallways. Floors 3-4 were creepily vacant. Parking was across the street with no valet. No to go coffee--you had to pay extra. You had to pay to use hotel chairs and umbrellas on the beach by the day. Wearing masks was not enforced in the buffet, where no cough shields were present over any of the food. No tables were spaced for social distancing and capacity didn't seem to be limited in the dining hall. The rooms were out dated, the pillows weren't soft and comfy. The tokens for the game room only were for the entertaining electronic games and not for the fun interactive games or claw machines.

Plussat: The hotel is beautiful and the location is even more beautiful. The pool is good for kids as it only goes as deep as 3ft. The ocean is clear and calm, great for snorkeling! They also offer a lot of beach activities for $25.00 which are really fun.

Miinukset: Everything is overpriced. With 10% off, the dinner buffet (which was subpar) still cost $62.00 for 2 people. Also, the 5 other restaurants on site were closed with the exception to the buffet for the duration of our stay so I don't know how the other food tastes. The beach was really rocky so make sure you have water shoes!

Plussat: Amazing view

Miinukset: No AC in halls, only restaurants open was expensive buffet, fee of ¥3300 to use sofa sleeper already in room for 3 year old included in reservation to sleep. Exactly where was he to sleep as rooms came with two twin beds. Also room had a faint cigarette smell upon arrival. Tried overlooking the smell only to become ill with allergies in the night once the AC was cranked up. The awful cigarette smell seemed to come from AC unit. Had to request wash cloths and additional towels as only two bath towels and hand towels were provided.

Plussat: Hyvä aamiainen. Isot huoneen. Kaunis merinäköala.

Miinukset: Langaton internetyhteys oli todella heikko. Kylpyläosasto oli yksipuolinen. Vain kaksi allasta: yksi todella kuuma ja yksi todella kylmä. Marraskuussa ei mahdollisuutta uida ulkoaltaassa, vaikka lämpötila +25. Sijainti melko syrjäinen.

Plussat: The food was ok.

Miinukset: Beds sucked bad! Wife also woke up with many big bites.

Plussat: The staffs are friendly and helpful. Beautiful beach.

Miinukset: The room is old and dim.

Plussat: Location, home-made bread and cakes.

Miinukset: The hotel needs urgently a renovation. It smell old in the rooms probably because they have not changed the carpeting for long time. Furniture, pools, etc in very old status. Probably not renovated for the last 30-40 years. Lunch and breakfast buffet had the same food every day. No changes in 6 days we stayed there. Quality ok but not special and not according to a 4 star hotel.

Plussat: Very good location, and very nice view. The hotel environment is beautiful, can stay whole days in the hotel

Miinukset: Not many good restaurant around the hotel, need drive car to go somewhere.

Plussat: Staff was extremely friendly and helpful. They absolutely tried to make our stay the best as possible. For example: My husband and I needed to book a taxi and we had attempted to book it ourselves and it was pretty difficult, as we are Americans and knew little Japanese. So I went to the front seeing if I could at least get someone to help translate and they were able to book it for me! It was fantastic and greatly appreciated.

Miinukset: Pool was not available and the whole no tattoos in the sauna was a bit of a bummer. Not too big of a problem though, just a little disappointing.

Plussat: Club lounge was great for breakfast and evening cocktails

Miinukset: Some facilities were closed due to COVID (onsen and some restaurants). This wasn’t a problem and we had a great time but I’m not sure it was fully clear at time of booking

Plussat: location

Miinukset: breakfast varieties

Plussat: Breakfast was great with lots of options and open until 10:30am, which is good if you like doing early morning activities. We were also upgraded to a sea view room which was a great surprise and much appreciated. The bed was also super comfortable and we both woke up feeling rested.

Miinukset: The hotel is in desperate need of a refresh. Our room has ripped carpet and stains in various places. The shower smelt of mildew and the furniture had scratches and dents. The pool was also very messy with sticks and leaves in and around the pool area, more than what you would deem acceptable. Also you can't order anything at the pool side to eat, let alone even ask for water. You need to go into the hotel lobby to ask for a drink or a glass of water. Lastly, I found this very frustrating... you are not allowed to swim or snorkel around the gorgeous waterfront area even though there are several safe entry points. For a grown man like me who is a certified diver, with over 20 years experience to be told it's off limits or dangerous I find ridiculous. Especially since the water depth is between 1-5 meters and is calm. The only area you are allowed to swim in is within a roped-off beachfront area that closes at 5 pm... almost 3 hours before the sunset! You are not allowed to swim anywhere other than the pool after 5pm. Our overall impression was that the hotel had better days in the past and its starting to fade unfortunatly. But keep in mind this can all be because of COVID-19.

Plussat: The spa massage was awesome ! The staff were all friendly at the lounge access. Over all staff services was 9.5/10 . Only comment was .. the bed and pillow should be more comfortable for their suite room.

Miinukset: Distance from town is a bit out.

Plussat: We were actually upgraded to a beautiful room They gave my partner amazing treatment The holiday was absolutely brilliant We will return!!!

Miinukset: Nothing everything was just as promised The staff were absolutely amazing Thankyou

Plussat: It is a perfect hotel for relaxing and family trip.

Miinukset: Nothing.

Plussat: Room was amazing and the facilities were good.

Miinukset: Needs more activities to do because of location

Plussat: Free upgrade for our honeymoon, located near lots of restaurants.

Miinukset: A lot of features are extra cost e.g indoor pool and sun beds, the restaurants were very expensive (buffet £40 per person) which meant we went locally instead. No trips available to nearby points of interest. Buses are infrequent so taxis can be expensive, we would recommend hiring a car.

Plussat: We spend 5 nights in total by the end of March and were glad that we choose Monterey for our stay in Okinawa. Great hotel, huge rooms, very clean and well organized. The breakfast selection at the buffet restaurant could have been slightly more western oriented but it was satisfying in general. The only complain we had that the indoor pool was charged for in-house guests. Still, there’s a beautiful beach just in front of the hotel and the water was warm enough to take a bath. The location of the hotel couldn’t be better. 25min Drive to Nago, 25min drive to Okinawa city and just 1h around to the airport. All in all we had a great stay and will visit Monterey for sure once again !!

Miinukset: The indoor pool was charged for in-house guests.

Plussat: Hotel is very nice with good facilities and great views, right on the beach. Staff are also very helpful and it's a good location in the middle of Okinawa and great base to see the whole Island.

Miinukset: It's about 40mins from Naha by car, in Okinawa you need to rent a car to get around, that's a given. But the hotel charges you 500 Yen per day for parking. I wasn't aware of this when I booked. Also had the Christmas Buffet dinner, it was average.

Plussat: Xmas lights along drive way is great, service is up to standard, breakfast and car parking are good (not a far walk from the car park to the hotel entry)

Miinukset: Older style/design of the hotel but still comfortable.

Plussat: Beach area.

Plussat: breakfast was good and not crowded enough to enjoy my holiday feelings.

Miinukset: staff at front desk speaks so quietly for me to hear easily. pls speak up.

Plussat: It is self contained with great facilities and activities!

Miinukset: Nil

Plussat: The location and beach were great. Perfect for a relaxing holiday.

Miinukset: We stayed at the hotel in November and did not realize that this was really low season. The swimming pool was not open neither were there any water activities. We would have preferred to have known this beforehand so as to be able to chose a different hotel. Also, the price was high for low season.

Plussat: Our room was amazing, absolutely huge and really comfortable with a lovely balcony. We chose a suite with a sea view. The hotel is so close to the beach, with a great pool and in walking distance of a couple of great restaurants.

Miinukset: The slight downside is the limited public transport to nearby sights, however we hired a car for two days from the rental Nissan in Onna which was perfect. Breakfast was adequate but may not suit all tastes.

Plussat: Room is spacious, clean and equipped with a wide range of amenities like kettle, cooker, washing machine etc... Staff is helpful and efficient, but some of them only speak limited English. Breakfast at Japanese restaurant is good and menu is changed every 3 days. Definitely a good choice for families.

Miinukset: Western breakfast could be improved with a wide variety of food

Plussat: The view was amazing

Miinukset: Everything is so old and musty. Not woth the price at all

Plussat: Emmm...the BBQ dinner at Blue restaurant and the Japanese breakfast in the same place

Miinukset: Many things...why do they put two beds in the living room of a suite?!

Plussat: very good quality for breakfast in Blue, nice view and plenty japanese food. good to start a monring with Blue.

Plussat: everything

Plussat: The clean property and very helpful staff. Service was also excellent.

Miinukset: Loved my 3day stay at Kafuu!

Plussat: The indoor pool and the Yōjima Island tour are additional assets. Breakfast, lunch and dinner are excelent.

Plussat: Staff were helpful.

Miinukset: It’s not new ... but then it’s spacious and it doesn’t cost top dollar. Shame that the beach sun beds and beach towels cost extra ...

Miinukset: The rooms were very old and the air conditioning was very loud and the beds were uncomfortable

Plussat: I had lunch instead of breakfast. Lunch was great and I really enjoyed it. Very good support from the snorkeling team. Thank you

Miinukset: N/A

Miinukset: Can’t accept cockroaches running in room Staff very poor in English....

Plussat: Pool, big lobby, big areas. Everything nice except the rooms. Nice breakfast too

Miinukset: Rooms are a little bit old and not clean. Bathroom its bad. Very expensive for what it is

Plussat: Breakfast was average in terms of quality but acceptable in terms of variety. They had a live station for omelettes. Sausages were good. Had a few activities for children but again language would have been an issue.

Miinukset: They could have offered butter instead of margarine. Coffee was a little off but pretty much the case throughout coffees at other hotels. Temperature was very suitable for outdoor swimming and they should have kept the swimming pool open. Very clear the property has aged but not gracefully. Could have offered more international TV Channels.

Plussat: The hotel staff was very friendly.

Miinukset: The hotel staff did not speak almost any English. The communication was rather difficult.

Plussat: The hotel has a good location and there are nice facilities around (swimming pool, terraces, etc.)!

Miinukset: IMPORTANT! People has to be aware that the hotel is extremely far from the airport (45 km) and either if you arrive late to Naha or you depart early in the morning from Naha, only taxi is available and minimum you will pay is 150.000-200.000 Yen, i.e. 150-200 €. Nobody told us about this and when I ask the reception to cancel the last night (to sleep in Naha), they refused to cancel and I had to pay for it, even though I asked for it 2 days in advanced. THIS IS UNFAIR FOR A HOTEL WITH SOME REPUTATION!! To make things more difficult, the people at the reception can not speak english (I need minimum 1h to try to cancel this extra night). INCREDIBLE!!

Plussat: Hotelli iso kokonaisuus, jossa mahdollisuus tehdä eri asioita. Sisä, ulko uima-allas + ulkoporeallas.

Miinukset: Aamupala hyvin Japani painotteinen meille. Henkilökunta ei juurikaan osannut englantia. huoneet jo vähän kulahtaneita.

Plussat: Excellent except almost the same daily.

Miinukset: Unit was not well maintained, peeling paint on the railings at the balcony.

Plussat: The resort is absolutely gorgeous! The staff was super friendly and my sons jaw dropped when he saw the pool areas and the playground.

Miinukset: The buffets were super expensive so be prepared to spend some money

Plussat: The rooms are big and well appointed. Generous with amenities. A luxurious feel.

Miinukset: Hardly could communicate with the staff. Though helpful but problems could not be solved. It was a good thing that Ms Serran Her could speak English and she gave some concierge assistance before our trip.

Plussat: Fabulous facilities, plenty of in room amenities and superbly clean and comfortable.

Miinukset: Staff can't speak English

Plussat: Space of room is very good for family

Plussat: The staff is so nice. I came to Okinawa on a rainy day and I wanted to stay one more night, they helped me to find a cheap room

Miinukset: This hotel is a bit old. Room is ok but elevator is too old

Plussat: Staffs are very kind and always smile

Plussat: Rooms are very good sized. Beds were comfortable. 8th floor had amazing ocean view. Staff was friendly, helped us to use washing machines since neither of us speaks japanese. Breakfast was good. Location is pefect and there is multiple good restaurants nearby. We would definitely stay again.

Miinukset: Everything was perfect.

Plussat: Room was big and spacious. Many restaurants and a Lawson convenience store located outside the hotel. Ample parking space.

Miinukset: The furniture in the room we had needs updating. Seems like they were from the 80s. Did not dare to sit on the sofa and chairs. There was also kitchen facilities which were old.

Plussat: Location and size of room, view was really good

Miinukset: Bed was a bit hard

Plussat: XXL room size, Sea view, free parking, best value for money for the season we visited

Miinukset: Need a couple of chairs on the balcony and maybe a renovation soon because started looking a bit "oldschol" and "tired" the building and the decoration

Plussat: Lovely place to stay.

Miinukset: Unfortunately the pool had been closed for the winter when we got there, although temperature wise we would have still used it.

Plussat: The hotel facilities and restaurants were great. Also the room view.

Miinukset: The hotel is far from any other place.

Plussat: Nice beach, plenty of facilities. Being able to choose one of 4 restaurants is a nice touch. Spacious rooms, nice sea view. Staff is nice. For families with children it's the perfect resort life.

Miinukset: No idea why last call for swimming in the sea is 5 PM. this is so early, where the sunset is at 7.30 PM. Our flight was 3 hours delayed, took 2 hours to get to hotel so we started swimming around 5.30 PM, and we were told to get out by the staff. It's very hard to get around and ask for basic things because staff does not speak English. 11 AM check out time is very early, especially if you have a late international flight.

Plussat: French restaurant is very good. Steak restaurant also very good. Good activities and facilities for kids

Miinukset: Cant swim before 8.30am in the sea. Not permitted to swim in sea outside the small marked area. Had to wait up to 1hr each morning for seat at breakfast.

Plussat: We came for swimming with dolphins. That part was wonderfully organized and executed. We thoroughly enjoyed the experience and cannot recommend it more to anyone interested in interacting with dolphins in a lagoon/open water.

Miinukset: Staff was constantly chasing for payments, not just from the get-go (room rates) to restaurant bills to activities. It felt like harrassment, considering my credit card was provided for any "missed" charges, if at all. Food offered was mediocre and overpriced.

Plussat: It was a beautiful location, ideal if your happy to stay in the hotel all day if not it’s a bit far away from the nearest restaurants or shopping. We had beautiful meals in the restaurants in the hotel when we ate their. Can be pricey if meals aren’t included in your package. Overall a beautiful hotel. With activities like snorkelling, sunset cruises, dolphin shows and yoga

Miinukset: It was heavily aimed at young families which wasn’t advised on booking.com through description or photos No hotel shuttle available by the hotel free or payable Fido public buses or an expensive taxi ride was needed leave 1.5hrs to make the trip

Plussat: Private beach

Plussat: All except the dated looking rooms..

Miinukset: Rooms are a little dated

Plussat: My family enjoy the lovely breakfast n smile with dolphin

Miinukset: The hotel was quit old, the bath tub have stain and the staff is super worst in speaking English. All the service are extra high charge, late check out n hot springs, which are sometimes free for visitors,this hotel is already expensive with such an old room

Plussat: it was second time I've been staying there. And i am in love with breathtaking ocean view from hotel's room.

Plussat: Seaside view room had beautiful view - worth the extra cost. Lots of activities for kids - pay as you go was a fine system. Lots of restaurants nearby. Nice touches in the room like glasses and wine opener, hot water pot, beach towels. Watching the sunset from the bar was fabulous - drinks are a reasonable price for a hotel bar.

Miinukset: The bed and pillow were pretty hard.

Plussat: Exclusive beach location, peaceful and relaxing

Miinukset: Have to pay extras for using facilities

Plussat: The beach

Miinukset: Old 80s style hotel, everything looks run down. Really confusing that there are 2 hotels in the same building with similar photos and you don't know which one you are booking. Some staff at the Moon Beach hotel are HORRIBLY RUDE AND OFFENSIVE, treating non-Japanese tourists like dogs (LITERALLY) - shouting, barking orders, pointing fingers in the face over a small misunderstanding (because ALL SIGNS ARE IN JAPANESE).

Plussat: The facilities were great and the staff amazing. Breakfast was good.

Miinukset: Nothing.

Plussat: Staff service was excellent

Miinukset: Too pricey

Plussat: I liked the location ideally located in tropical forest and a nice view on the sea above. The facilities...

Miinukset: We should stay longer...

Plussat: The property is lush and beautiful. The club is laid out well and the staff, although the language barrier is there, they are super helpful and willing to help with everything. I do believe the facilities need to be updated a bit as the reclining chair cushions were really rough and in need of repair, didn't expect to see that at a 5 star hotel. We did use the spa which was lovely but preferred our space experience at the Ritz down the street.

Miinukset: Needs to be renovated. Time to replace the cushions on the exterior lounge chairs as well as upgrade the rooms a bit. I also wished there were international channels. Sadly only local TV.

Plussat: Amazing room. Club lounge selection of drinks and finger food. Beautiful infinity pool with sea view. Dinner at the Japanese restaurant was very good and chef Watanabe made this teppanyaki experience a memorable one

Miinukset: Breakfast (we had the western one) could be better (more choice)

Plussat: Very spacious room, with good views

Miinukset: There is a lot of staff always available to help, but speak poor english. The hotel is clearly not used to receiving western tourists, and is also quite expensive in "extras".. Such as the private transportation from the airport, to which there is no easy alternative, and the local restaurants.

Plussat: I loved the cute design and the staff were very friendly and nice. I also liked the restaurant downstairs. Very good food for good price!

Plussat: Room & building design, hotel staff & boss very very friendly, helpful and great response, nice & delicious restaurant, big room space, nice sea view from balcony, near by diving snorkelling activities area, with parking

Miinukset: Wi-fi connection not working well sometime, convenient to reach if drive by own

Plussat: It's really a designer's building! The rooms are with different shapes and interiors, and sea-view balcony. They don't provide breakfast, but they do run a great dining place for dinner to midnight! Very good local and home-made dish! Local people also go there for gethering. 300 meters to the bus stop.

Plussat: Beautiful and quirky design inn that looks like it’s straight out of a storybook. I stayed in a twin room that was clean and comfortable. The shower and toilet were in an outdoor balcony which can feel rather hot and musty compared to the cold bedroom. The staff was welcoming. Plenty of eateries and two convenience stores nearby. I would stay here again, very value for money.

Miinukset: It can get warm at the outdoor shower.

Plussat: - Good location, short walk to moon beach - Staff were friendly - Late checkin - All facilities that you need - Clean towels everyday

Plussat: Quaint, unusual design. Each room appeared to be unique. Comfortable, if a little small, bed. Free parking onsite. Restaurants, convenience stores and beaches within walking distance.

Miinukset: Room was a bit small.

Plussat: If we can use natural onset, that would be great.

Miinukset: Nothing

Plussat: The location is by the sea.

Miinukset: The places is run-down. A renovate of the resort is needed to bring back the shine. Even swimming pool epoxy is peeling off. The furniture is very old. Moldy smell in the room. No wifi except for the lobby near the lift. Breakfast could be better.

Miinukset: Good breakfast, very close to beach, rather fair price for accommodation. In late June during weekdays there were almost no people and you can swim in the pool alone. Main advantage is clean and tidy swimming pool with perfect temperature of water even when it rains. There is one convenience store close to the hotel where you can buy food. beautiful view from balcony.

Plussat: The bed were comfortable, the swimming pool was warm and refreshing. The view was beautiful and the hangers for drying our swimming clothes was very helpful.

Miinukset: I think they could have more options for western breakfast. The swimming pool hours could be longer during summer.

Plussat: Beach very private and silent

Miinukset: Have bad smell from toilet all the time of stay No wifi connection on 3rd floor, lobby can use but connection was cut off every 15mins. Pool super dirty can not use at all. However staff every nice.

Miinukset: It was very isolated. You couldn't walk anywhere.

Plussat: Lovely staffs. Thank You

Miinukset: The kitchen and loo are old and dirty. The bedding are also old. Total is not valuable.

Plussat: The value for money is unrealistic. Authentic Japanese decour, modern facilities and decent location. 2 minute walk for the 120 bus stop. Absolutely recommend.

Plussat: Anything was very clean! Equipments are available Very spacious for a family!! Good for parking ! Good price

Miinukset: None...

Plussat: The price is unbeatable. The room is extremely big with Japanese apartment style, even with a balcony. You get everything you needed. There is bus station nearby or you can park if you have a car. If you have a limited budget, it is the best choice.

Miinukset: The facilities are quite old but is clean and tidy. The road towards the inn is very dark and quiet. There are not so much shops and restaurants nearby. You need to walk for 15 mins to the nearest convenient store or you have no another choice after 9 pm. So prepare your dinner and drink well. There are noises of the motobike from the highway at night. It is so annoying that affects your sleep. Another suggestion to the host, add a curtain to cover the windows on the kitchen. The light of the corridor is very bright that I almost needn't turn on the light of my room at night.

Plussat: Very beautiful japanese style, strong internet, vending machine at ground floor, aircon, spacious balcony, awesome view (top floor).

Miinukset: Some insects in room, one window was sealed shut due to broken latch (there are other working windows though). No lift but was ok for me as i only had one backpack.

Plussat: The staff is nice and friendly, very much helpfull with tips to do around like giving u a ride or.booking a restaurant for us. Thanks a lot for the welcoming attention

Miinukset: We booked that hotel because the nice pool was supposed to be opened at that period but when we arrived it was closed because being maintained. That was a down side because we wanted to lay back at the hotel and enjoy 2 days of deserved holidays

Plussat: Nice staff / Nice view / Calm atmosphere / Delicious breakfast / good service.... I stayed only 2 days. It is so sad. Want to visit again here. :-)

Plussat: All of it.

Plussat: Staff was amazing - rarely seen such dedication and customer focus.

Plussat: The food was excellent. The breakfast was served with great care every day, with a great variation of food. We had dinner once, which was exceptional.

Miinukset: It is a very small property. While this is great if you want to stay away from the big hotel chains, the service is somewhat reduced: there is no bar and not even a vending machine. It’s more like a boutique bed and breakfast.

Plussat: Nice service. The air-con was turned on while arriving, considerate!

Miinukset: No breakfast as other commented would have. No cooking equipment in the kitchen and need to go to the reception to borrow and buy the oil, sauce etc.

Plussat: At first I thought that this cabin haven't much around it but I was wrong, it is a very quiet place but just a few minutes away there are many restaurants and

Miinukset: I think the futon could be thicker... Other than, everything perfect!

Plussat: Location is really good. Host is kind and homemade breakfast makes us fell warm.

Miinukset: Bathroom was wet

Plussat: Location is good. Near many restaurants & Lawson jus around the corner.

Miinukset: No lift. Have to carry out heavy luggage up the 4 level.

Plussat: The location is amazing, and a much cheaper alternative to most of what’s around it. It had everything we needed and was clean and comfortable so a great find in my opinion. I loved having the small Tatami area to have a space to sit and play, and there are extra sheets and things to sleep on the Tatami as well if you’re a bigger group which is amazing value for money.

Miinukset: It’s old and falling apart a bit but everything was in good working order so wasn’t a problem

Plussat: The host is extremely warm and friendly, so we felt like we were visiting family as much as staying in a small hotel. We also appreciated the small, simple breakfast that the host provided.

Plussat: Very good location if you are going diving near around! And it is next to convenient store and number of restaurants, so you don’t get bored of food choices~ the staff was really nice, free breakfast simple but satisfying, you know the room cost here is just half of the resorts nearby...!!