Sura Design Hotel & Suites

As always this hotel and its staff exceeded all expectations. We initially were travelling as 4 adults and 2 children but had a last minute person come along with us. I contacted Ilham at the hotel before we got there and she instantly went on to make sure everything was sorted for us before we got there. With help from management she managed to get us a bigger room with an extra bed too. We have always had a good experience with this hotel as we stay here every year. The staff are friendly and extra helpful. The bell team always go above and beyond to ensure that they help with luggage to taxis, they even know who you are when you arrive! The rooms are super comfortable and spacious, bathrooms are clean and beds are comfortable to sleep on. Room service is available instantly and anything you ask for you can get for the little ones. Was a delight to reconnect with Ilham, she’s one of the best people the hotel has working there. And the bell team make the hotel what it is!

A beautiful hotel and the location is great and the reception desk especially miss ilhami was very helpful from my arrival till my checkout

Great location and staff!

Internet / WiFi is super slow

The location is perfect! Around this place you might reach by walking the most important sites, yet in a quite area. The restaurant in the top terrace provides fantastic view. The sister Hotel in front is a 5-star with more facilities which can be used by both Hotels, including the tea time between 5-6 pm. The employees are wonderful. We met nice pickup diver Auden in double ways and he was so nice to introduce the city. The receptionist Yusuf helped us when we arrived too early.

Swimming pool could be better organized.