Halvat lennot Istanbul

Miinukset: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.

Plussat: The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy.

Miinukset: We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us.

Miinukset: If it was on time. Over an hour late.

Plussat: On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara

Miinukset: Maybe, some entertainment???? But still a good flight even without it.

Plussat: Crew was pleasant and professional

Miinukset: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.

Plussat: Nothing

Miinukset: The worst airline ever

Miinukset: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Miinukset: FOOD

Plussat: Smooth flight for the most part.

Miinukset: Better food choices. Better communication and better boarding procedures by rows or groups.

Plussat: Food was not available for flight.

Miinukset: Food

Plussat: Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next...

Miinukset: ...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport.

Plussat: It was an uneventful flight. The entertainment system worked well and food was good.

Miinukset: The lights kept coming on every few minutes making sleep nearly impossible.

Plussat: rien

Miinukset: tout est à revoir !

Plussat: Great and friendly crew

Miinukset: In-flight system had some problems and seats seemed a bit uncomfortable

Miinukset: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Miinukset: Seat recline was broken- wouldn’t hold position.

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.

Miinukset: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Miinukset: Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!

Miinukset: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Plussat: Full bottle of water and continuous refreshments in flight.

Miinukset: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Plussat: The crew is very nice.

Miinukset: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Plussat: Ground staff (check-in) not the happiest or most welcoming.

Miinukset: Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed.

Miinukset: The flight was delayed over 8 hours causing me to miss my connection flight. The crew was not helpful with the delay. The plane was old and the business class was not as pictured when booking. I will never fly with Ukraine air again.

Plussat: They didnt loose my luggage.

Miinukset: Flight was delayed 5 hours very unfriendly crew and no one gave information out. Cold and uncaring best describes everybody involved.

Plussat: Crew was professional. Seat was not comfortable

Miinukset: More space

Miinukset: I not get to go my flight, I couldn't get reimbursement

Plussat: Nothing

Miinukset: Everything

Plussat: Nice and attentive crew.

Miinukset: Seats not comfortable in premier economy.

Miinukset: Delay in take off 45 min!!!!

Plussat: Good enough.

Plussat: Smooth flight for the most part.

Miinukset: Better food choices. Better communication and better boarding procedures by rows or groups.

Miinukset: Even though it is a short flight, it would be nice to receive at least drinks offered

Plussat: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Plussat: Crew was magnificent

Miinukset: Food awful seats tiny check in procedure is confusing

Miinukset: Well to make it short, I am about 5'7" and still felt the seats were very closely placed and for long trips it is awfully uncomfortable. The airplanes are very old!!

Miinukset: The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Miinukset: Carry-on rules with FlyUIA are ridiculous. I had to pay 150 EUR as my carry-on was 2 cm wider than their standards

Plussat: The crew was great

Miinukset: 1-2 +cms leg space

Miinukset: I not get to go my flight, I couldn't get reimbursement

Miinukset: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Plussat: Good selection of movies.

Miinukset: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Plussat: Salmon dinner was the best dish Lufthansa ever served

Miinukset: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Miinukset: The plane was cramped

Plussat: The crew is brilliant Punctual, spot on... 100% service delivery

Miinukset: Nothing

Plussat: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Miinukset: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Miinukset: Carry-on rules with FlyUIA are ridiculous. I had to pay 150 EUR as my carry-on was 2 cm wider than their standards

Plussat: boarding and flight was on time, no delay at all

Miinukset: everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size

Miinukset: Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available.

Plussat: Good

Miinukset: Nice

Plussat: The crew and the food were great!

Miinukset: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Plussat: Na

Miinukset: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Miinukset: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Plussat: The crew was great

Miinukset: 1-2 +cms leg space

Plussat: Crew was helpful and pleasant. Plus the food was pretty good.

Miinukset: Better on board entertainment and more comfortable seats.

Plussat: .. crew was not friendly or helpful

Miinukset: seat were broken down and not comfortable

Miinukset: Carry-on rules with FlyUIA are ridiculous. I had to pay 150 EUR as my carry-on was 2 cm wider than their standards

Plussat: Nothing

Miinukset: Everything. This flight was absolutely horrid and I will never be flying Ukraine international again!!!!!