Kapkaupunki hotellit lähellä Two Oceans Aquarium

Plussat: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Miinukset: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Plussat: Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

Plussat: Always good, staff always excellent, will stay over and over again

Plussat: The hotel is clean and it has business design near the conventional center, the stuff were great, they clean the rooms twice a day, free shuttle to Waterfall mall is a nice idea

Miinukset: limited breakfast and small swimming pools

Plussat: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Miinukset: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Plussat: high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Miinukset: Sometimes prices on high side for Cape Town where there are plenty of options

Plussat: Best location you can wish for at Cape Town Waterfront! Wonderful breakfast (oysters and champagne if you like) on the quay (weather permitting) with views of the harbour and Table Mountain!

Miinukset: Some refurbishing of rooms on second floor would be nice.

Plussat: Location was in the heart of the Waterfront, parking was right outside the front door, staff were friendly and efficient, the restaurant, bar and lounge area overlooks table mountain and the working harbour.

Miinukset: Nothing

Miinukset: Everything was excellent with the hotel, staff and the location. Will definitely use the hotel again.

Plussat: location, location, location.....Excellent Staff!....Great Value!!

Plussat: The view and parking location is super perfect. The morning staff were fabulous and so were the bellboys/girls. Spa and room service was top notch. However, The front staff in the afternoon were clueless, cold and not at all classy. They should carry themselves according to the standard the hotel presents itself.

Miinukset: I didn't appreciate that the breakfast was not all inclusive given you pay so much for a night. My room also didn't have a proper door lock, it was broken and not tended to. Those things need to be checked for security purposes.

Plussat: Location and spacious room.

Miinukset: the hotel need renovation. The staff does not respect the guest. They made me wait at reception to go verify if I stole in the room.

Plussat: Very well run establishment with professional and friendly staff.

Plussat: The location is just perfect. No doubt. The facilities are great, the breakfast is awesome and the people are amazing.

Miinukset: My room was very dated and when I was expecting a view, it mostly had a roof beneath it with workers doing repairs or something from early, so not only making a noise, but they could see into my room. For a 5 star hotel, I was disappointed when my car came back from the valet unwashed. One would almost expect them to do this without asking, I did.

Plussat: Everything.

Plussat: Wonderful service and especially the breakfast was wonderful

Miinukset: Discussion to prove that late check out was granted already... finally accepted but unnecessary to prove it

Plussat: The location

Miinukset: That I had to pay for in room breakfadt although my reservation was including the breakfast.

Plussat: The hotel is beautiful and the breakfast was wonderful. From the hotel you can walk into the Mall. Definitely will go there again

Plussat: The location was wonderful and the hotel was spectacular. The room had a lovely view over the water. One of the most luxurious hotels we have stayed in.

Plussat: The buffet breakfast is truly sensational, best I have ever experienced. Hotel is is excellent and staff are well trained and attentive.would stay again although prices have risen over the years and unless you get a deal, quite expensive

Plussat: I liked everything absolutely amazing 2015

Miinukset: all was great

Plussat: Concierge staff were fantastic helping us with flight changes at a stressful time. All facilities were clean, staff were amazing.

Plussat: My room was spacious and had a home away from home feeling. We were celebrating our 12 year anniversary with my wife, and she loved the hotel so much she wanted to stay for longer. Would definitely be coming back for a longer stay. And I would definitely recommend Pepperclub hotel to all my friend, family and colleagues. The welcoming was so warm at the front desk, received a welcome drink and the staff was so warm and kind. Thank you Pepperclub team.

Plussat: The room was clean and comfortable.

Miinukset: The service is no longer what it used to be.

Plussat: Warm welcome and very thoughtful staff. The shuttle to the waterfront and Camps Bay beach is an wonderful service. The breakfast is a great way to start the day.

Miinukset: I can't think of anything I would change here!

Plussat: Rooms are a great size, hotel is located near to lots of great amenities - walkable to many of the best central spots (including V&A). They also offer a shuttle service to V&A waterfront and Camps Bay. Breakfast is complimentary and great.

Miinukset: The restaurant wasn't great beyond breakfast - when in the hotel we opted for uber eats instead. Located near to Long Street it can be noisy at night (not an issue for us, but worth knowing)

Plussat: Very good location, walkable area with many restaurants / bars Safe area for Cape Town

Miinukset: The room was not really clean: dirty carpet, dirty toilet seat, dirty sheets The staff was very helpful and cleaned right away however dirt is not acceptable in a 5* hotel The room was at the 11th floor and still is very noisy during the night due to the bars close by

Plussat: Henkilökunta.

Plussat: Kuntosali hyvä.Aamupala runsas ja henkilökunta ystävällistä.Tyylikäs ja siisti hotelli.

Miinukset: Uima-allas pienehkö.

Plussat: The receptionist Phillip was a consummate gentleman and really passionate about exceptional service. Ensured that the Manager heard my challenges. He is the reason I would return. He cares. Was also impressed with the restaurant tables and chairs being sanitized after guests left each seating. The Covid 19 had just arrived in South Africa during my stay. So it meant a lot how quickly our health and safety were looked after.

Miinukset: Was on the 9th floor Executive Suite. Could hear music beyond midnight, wearing earplugs. T'was terrible. Eventually fell asleep. Booked Reflexology treatment which ended being a foot massage to my shock. The therapist could not diagnose anything though I was in pain when certain Reflexology points were hit upon during the foot massage. That was a huge disappointment.

Plussat: The location of hotel is excellent, if you wish to explore the city center by foot. The staff was very helpful and the breakfast was good and healthy. Also the downstairs bar and cafeteria is great hang out place :)

Miinukset: The bathroom sinks were very slow. Also some of the rooms have very thin walls.

Plussat: We enjoyed our stay in pepper club hotel and the breakfast was good, we have nothing to complain about, see you on a next visit soon.

Miinukset: The rooms should be provided with automatic air fresheners, that what’s would it more welcoming.

Plussat: A great hotel to visit the history of Cape Town

Miinukset: It was all good

Plussat: Hotel has a modern decor and is clean. Breakfast is good and wifi worked well in the room. Price was reasonable for the quality. Bed was comfortable.

Miinukset: The room was tiny but maybe I had a special price and got the small room. The room was prepay and I had to do a special credit card form (or wire transfer) to pay in advance.