Thai House Beach Resort

Location was good as it was just a short walk to the beach. They did have a restaurant on site that was open late and massage tables that were basically on the beach. The rooms were private and you couldn't hear your neighbors next to you. Staff was friendly and available during regular business hours with good English speaking skills. They are willing to help set up transport to and from the Krabi airport and reply to emails in a short amount of time.

My BIGGEST complaint is that this is a CASH ONLY place. That is to say, if you book through booking.com, they will not accept that as payment. You need to bring CASH to pay for the room when you arrive and they expect it when you arrive. They will kindly point out the nearest 24-hour ATM a few blocks up when you check in so that you can pay for the room. I understood that this was cash only, but I assumed it would be cash after I paid for the room online. This was not the case at all. They explained that they did not have a credit card machine. When I asked if I could cancel my booking.com and book through expedia (where my payment would be accepted), I was told that I would be charged through booking.com for my room as it was too late to cancel. This doesn't make any sense if they aren't allowed to process my payment. Additionally, we stayed in the bungalow, which was quaint and cute for a couple to stay in, however, they were not sealed AT ALL, and the AC running 24 hours did not cool the room enough to be comfortable to stay in. In addition, the private bathroom is combined with the shower, and the drains are not good, so the water pools in the corner and slowly leaks out of the corner of the room onto the ground outside. The restaurant is very expensive and is mostly American foods, which was disappointing, so we spent all of our time up the road at the carts or small restaurants rather than eating beach-side. The hotel is right on the beach, however, they do not have any lounge chairs the way that the other hotels just nearby do. When we went to leave, we checked under the bed and the floor was filthy dirty and had lots of empty waterbottles (not from us) underneath. We were also quite far from the popular places and nicer (white sand) beaches.