Burgas hotellia

Plussat: The breakfast was just my taste. Best breakfast I have had in a long time.

Miinukset: The beds were a bit hard but otherwise a really nice hotel.

Plussat: Great breakfast, huge range of attractive items varying day by day, Good location, convenient for town centre and beach. Very helpful and friendly staff, a real family atmosphere. The 1-bed suite was outstanding, many little extras. One of the nicest places we've ever stayed.

Miinukset: Nothing, really, everything was excellent.

Plussat: Very good breakfast. Generous spread. But quite small dining area - a bit like someone's sitting room.

Miinukset: Check-out. It seemed to throw the person on reception that I wanted to check-out about 06.30. I was told I would need to wait ten minutes for the main receptionist to arrive. If I had done that, I would have missed my train. The hotel had all my payment details. Indeed, they could have taken my payment on arrival. So an unnecessary bit of hassle.

Plussat: Spacious apartment with balconny, welcoming and guest friendly staff, perfect breakfast with camembert, gouda and caprese cheese, english scrambelled eggs as well as at least 10 different type of souces and various home made delicious meals.

Miinukset: N/A - everyting was high quality

Plussat: Lovely hotel with very friendly staff. Highly recommend

Plussat: Aamiainen oli monipuolinen ja hyvä. Palvelu erinomaista.

Plussat: Spotless small hotel which is short walking distance away from the beach and city center. It is on a small street with virtually no traffic. Our room was in a very good condition and big enough for two adults. Staff is very helpful and friendly and they prepare luxurious breakfast every morning.

Plussat: Good location, friendly and helpful staff. Very much choice at breakfast.

Plussat: Very kind and helpful staff. They helped us with everything we needed (airport shuttle, early check in, relevant tips for our stay and so on). Highly recommended.

Miinukset: nothing

Plussat: The staff we very helpful and met our every need. The location is very close to the beach and a short walk to the center.

Miinukset: .

Plussat: Erittäin avulias ja ystävällinen henkilökunta, rauhallinen ja siisti hotelli, erinomainen ja monipuolinen aamupala. Meripuiston vieressä. Rantaan sekä kävelykadulle noin 5-10min kävelymatka. Bussipysäkki myös muutaman minuutin kävelymatkan päässä, johon pääsee lentoasemalta ja takaisin bussilla nro 15 kätevästi. Varsinaiselle bussiasemalle noin 15-20min kävelymatka. Lähellä monia ruokapaikkoja ja kauneushoitoloita.

Miinukset: Kadulta kantautuu huoneisiin autojen ja eläinten ääniä, joten korvatulpat on hyvä olla herkkäunisilla mukana.

Plussat: Satisfied beyond words! The staff is really helpful and friendly. The room is clean and comfortable. The breakfast is amazing for this money. A lot is provided for such a great price! Highly recommend!

Plussat: the pool and indoor were great , the spa was being decorated, the room was big and comfortable, bed was comfy and breakfast excellent, plenty of spaces outside, staff well trained and smart

Miinukset: it was located near the port and we wondered how clean the sea was

Plussat: Hyvä palvelu,siisti hotelli,hyvä sijainti

Miinukset: Kylpylän palvelut huonosti saatavana näin loppukesällä

Plussat: We loved it! Everything was excellent, the staff, the facilities! Breakfast was great also! Will visit again for sure!

Miinukset: Maksu velouettuin ilmeisesti 2 kertaa? Tarkistan kun kotiun lauantaista. Sekä visakorttiveloitus että Visa elektroni lähtiessä! Tarkistan ja palauttanette/ ensimmäisen maksun jos veloitus 2kertaan!

Plussat: Clean ans big room with balcony. Good service on bar and clean swemming pool :) It was very quiet and peacefull

Miinukset: We are on quads so its normal that we was dirty and we didn't look like a suit but service Man on the door tryed stop us. no less was overoll good

Plussat: Everything was great. Very large room and bathroom, with a nice view from the balcony. The breakfast was very good, the spa is really nice. It was my birthday in one of the days of our stay, and we had a surprise when we returned: a bottle of champagne and cake from the hotel. Loved it!

Plussat: Very helpful staff. A good location for the city and restaurants. clean pool

Miinukset: Seagulls

Plussat: We loved everything - perfect location, spacious, clean and luxurious rooms, amazing pool, very good spa and even an interior pool, calm even when the hotel is pretty full (apart from breakfast time), very close to the beach and special beach space for hotel guests.

Miinukset: The receptionists could use a course on smiling and saying “good evening”, “here you are”, “thank you” and “I am sorry for the inconvenience”. However, the booking manager (or maybe the boss of the reception/hotel manager) was very polite and professional.

Plussat: Great service, nice pool and beach, in the center, awesome breakfast

Plussat: Beautiful hotel. Close to everything.

Plussat: Brilliant hotel, very friendly staff, excellent location. Our second stay at this hotel, and it just gets better.

Miinukset: Nothing. Everything was perfect

Miinukset: The water in the pool and in the hot tub was cold. Oll the week

Plussat: Everything was perfect! Very friendly people, clean, spacious and comfortable rooms!

Plussat: Very warm welcome from the owners, short walk to great beach, lovely pool area for children to play while adults relax at the comfortable tables on the terrace. Charming.

Miinukset: Nothing - all was tops

Plussat: Very warm reception. Not just at first entrance, but every time you walk in. Two turtles next to the pool for extra ambience! Spacious room. Very peaceful and relaxed atmosphere.

Plussat: This hotel is absolutely fantastic it is owned and run by a typical Bulgarian family who are so very kind and helpful the hotel is in a very good location in Kraymorie near to a beautiful beach in the little village is a few supermarkets restaurants and post office and pharmacy and 50 metres from the hotel is a bus stop with regular times to take you to the city of Burgas on a short 20 minute ride for 1.50 lev the cleanliness of this hotel is impeccable with a swimming pool and outside restaurant I could not fault anything having had a very comfortable stay and would highly recommend thanks so much Boryana and family !!

Plussat: The bedroom had a small living room attached with sofa and chairs. The bed was comfortable, lots of storage space for clothes etc. There was a kettle with mugs and glasses including wine glasses and a fridge, there was easy parking outside. The staff were friendly and helpful with good English language. They recommended a vey good restaurant just round the corner which we went to every night. There was easy access to the town of Sozopol which was very lovely. The price for the room was very low.

Miinukset: The pillow needed replacing as it was very lumpy. The breakfasts were adequate but not a great deal of choice compared to the other places we stayed.

Plussat: The hotel is situated very close on a walking distance to the beach, parking lot is nice and available 24/7.

Miinukset: Wi-fi was unstable and slow, and disconnecting. the WC has a bad smell, I guess it’s a sewerage situation.

Plussat: The room, hotel and pool were lovely. The lady who owns the hotel was fantastic and went out of her way to make our trip as enjoyable as possible. The area is beautiful with a beach and nice restaurants. I would highly recommend this hotel to travellers.

Plussat: It was a surprise: the hotel is very nice, the staff professional and gentle. I set 10 for the hotel.

Plussat: Excellent quiet location south of Burgas, close to Poda wetlands for birdwatching and coastal road. The suite was great, comfortable bed, lovely bathroom, plenty of hot water. We originally booked one night and liked it so much we had another night. The breakfasts were very good value and there was a good restaurant 2 minutes walk away for dinner. The owner was very friendly and helpful.

Miinukset: Replaced toiletries otherwise nothing to dislike.

Plussat: Great swimming pool lovely plants. Super restaurant lovely food and service. Room was very large bed was very comfortable. Breakfast was OK. Definitely recommend. Staff very helpful and friendly.

Miinukset: needs to have proper toiletries e.g. proper soap etc. Needs water in fridge. Anti slip mats on the floor in the bathroom.

Plussat: The hotel is very close to the airport, in fact walking distance. Nice roof terrace for evening food and drinks.

Plussat: The location was great in the Centre five minutes walk to the beach. The host were great nothing was to much trouble.

Plussat: Sweet unpretentious family hotel with good size rooms and balconies. Nice swimming pool area. Close to beach, bars and restaurants. In a nice, calm neighbourhood

Plussat: Exceptional value and very good restaurant

Miinukset: There was nothing that we did not like

Plussat: Nice big room with a fine balcony Close to the airport and the beach Lots of restaurants an cafés near by Nice pool and enough sun beds Fine breakfast with excellent scrambled eggs on order Friendly staff and owners, who took me to the airport though it was late in the evening.

Miinukset: wi-fi could have been better aircon in the room a little noisy,

Plussat: Friendly family run hotel with a pool and a great restaurant

Plussat: The restaurant, the staff, the location

Miinukset: Very pleasant stay, perfect restaurant, very kind owners

Plussat: Large room and good sized bathroom.

Miinukset: The hotel advertises parking. There are three spaces for an 8 apartment building. You can't park in the street as its always full of the local residents cars. I was asked by booking.com did I want to reserve a parking space. As I was travelling with an elderly disabled person I did. Not suitable for people in wheel chairs. Too many steps and no elevator. Not really apartments either. Kettle with two cups and spoon along with a small fridge. No help with luggage.

Plussat: breakfast was excellent. probably one of the best on our cycle across the Balkans

Plussat: Kävelymatka lentokentälle.

Miinukset: Huoneessa ei ollut kunnon peittoa, vaan lakana+viltti yhdistelmä.

Plussat: We arrived late and the staff were there waiting for us. They were very kind to our dog and generally very nice. Perfect central location, clean and good value for money.

Plussat: Clean, nice location

Miinukset: The bed was uncomfortable

Plussat: Good

Miinukset: Nothing

Plussat: The property was in good location, clean, the hosts were friendly, ready to assist with everything! Our Golden Retriever dog was more than welcome.

Plussat: Very helpful staff! Very dog friendly, which is important to us and we really appreciate it! Great location!

Plussat: Siisti hostellityyppinen huone, laverisängyt eivät olleet kovin mukavat. Huone oli kooltaan ihan riittävä kahdelle, mutta kylpyhuone tosi pieni. Suihku oli miltei wc-pöntön päällä. Aamiaismahdollisuutta ei ollut. Sijainti erittäin hyvä; keskellä kävelykeskustaa.

Plussat: Excellent position, near to the bus and train station, the beach and the sea garden. Very clean.

Plussat: Great location and friendly staff!

Miinukset: I liked everything

Plussat: Great position, great rooms and balcony, very clean, pleasant Staff

Miinukset: Nothing

Plussat: Perfect location, fast Internet.

Miinukset: small bed, uncomfortable bathroom, no lift, no parking

Plussat: Mahtava sijainti

Plussat: Fab location, really clean and comfy and a great place to base yourself in Burgas. Staff were very nice and helpful and the hotel is beautifully done.

Miinukset: No lift so be prepared for lots of stairs. Curtains could be more effective and the window in the kitchen opened fully to floor level and would not have been safe with small children around.

Plussat: The host are friendly. The hotel was great we have amazing stay in Burgas!!!!

Plussat: The pool was really nice

Miinukset: The room i received was with a bathroom without a shower cabin like in the photos on booking, i showed the picture of the room that i booked and they changed the room imediately. They explained to me that when you make the reservation you have to ask specifically for a bathroom with shower cabin.

Plussat: Host super nice

Miinukset: No warm water in the kitchen cot smelled of mold so the litle kid slept with us in the bed No hock for the towells in the bathroom Half of the electric wall socets not working

Miinukset: The room was very dusty. Crumbs were on the sofa the entire weekend. Cleaning ladies stopped by to sweep & mop, but didn't attempt to dust over the furniture nor inside the closets. Under the bed, kitchen utensils & very dusty.

Plussat: Very nice garden and beautiful pool.

Miinukset: The bed mattress was dirty, I must say disgusting, and the sheet was too small to cover it. Sunbeds - dirty. Shower - dirty, broken and with black mold at some spots. What shocked me is that the reception guy found me on What’s app and texted me like „hey gorgeous”, very inappropriate in my opinion. Quite far from hotel to nearest stores and restaurations. Rather not gonna come back.

Plussat: It's a quiet hotel with a calm atmosphere, so for families I think this is a nice place. However the rooms are very different from each other.

Miinukset: 1. The staff is just saying: yes, yes, yes and... nothing happens. 2. The cleaning if it happens, is only the floor being wiped. They do not wipe down the tables, kitchen etc. They do not make the bed. 3. We told the reception 3 days in a row that there was hardly any cleaning in the rooms and they again said: "Yes, sorry. The cleaning will come right now". But do you know our room number?? "He will ask you now (pointing at the colleague". When we checked out they asked: "Was everything alright?" Yes, except the cleaning, and for the fourth time we explained the cleaning hardly do anything in the rooms. His reply: "Oh, you should have told us" Doh! We already told you 4 times genius and guess what nothing happened. His reply: "Oh, sorry"... Well sorry doesn't clean the rooms mate. 4. The bed in room 3-2-1 am12 was squeaking so much when we turned around that we woke up, we had to remove the bottom frame and put the mattress directly on the floor in order to get some sleep. 5. We travelled with a grandma and her rooms was a lot better, so there is big differences between the rooms. Our bathroom was literally a sink, a toilet and just a hose sticking out of the wall, not even a shower cabinet. It looked like it was not finished. I know that we live very clean in Scandinavia and clean after ourselves, but at least the cleaning can do an effort to clean the room when we do most of the effort ourselves, but apparently not in this "hotel". I guess the norm there is to do the toilet business on the floor or live like a pigsty in order to get the room cleaned.

Plussat: It was so close to the see!!!! Very nice staff, and so relaxing surroundings. The pool was excellent also!

Miinukset: Maybe some improvements regarding the furniture and the room facilities might be considered in order to offer more comfort.

Plussat: Huoneisto viihtyisällä uima-altaalla ja allasalueella. Kaunis merimaisema ja hienosti hoidettu hotellialue. Huoneistossa iso keittiö ja astiasto kattava. Laadukkaat materiaalit ja kalusteet.

Miinukset: Kohde vaikeasti lähestyttävissä, kapeat kadut ja hotelli monen mutkan takana. Rantaan kulkeminen hankalaa portaissa. Kävellen liikkuminen ei mielekästä lähikaduilla.

Plussat: Kivat ulkoalueet altaineen + hauska polku/portaat rannalle, joka lähellä ja rauhallinen. Lyhyt bussimatka lentokentälle.

Miinukset: Suihkusta oli vaikea saada sopivaa vettä.

Plussat: The staff were nice and friendly, amazing location. Great pool and not too far from the beach. The beach is not too crowded which is perfect.

Miinukset: The property could have a few more essential, a roster or an oven would be nice but again it’s not too far from restaurants.

Miinukset: Everything was excellent!!! And the pool is the most beautiful! Also garden infront apartman. The sea is near. I love space around. :)

Miinukset: There was no curtains in the shower.

Plussat: Arrived late due to delay of flight. Reception called to confirm and stayed after normal closing hours. Great service!

Miinukset: Breakfast could be improved.

Plussat: Good breakfast, excellent service,

Miinukset: Double bed was 2 singles put together

Plussat: Very friendly staff, spoken english too

Plussat: The breakfast was delicious. We had to choose one option for four possibilities every day. Portions were enough big, we had a coffee, tea, and juice. Rooms were comfortable and clean, we had hairdryer, tv, balcony and nice bathroom.

Plussat: Loistava sijainti aivan puiston vieressä, lyhyt matka rantaan ja keskustaan. Ystävällinen henkilökunta, joka järjesti meille huoneen keskellä yötä.

Miinukset: Huoneiden äänieristys oli heikko, kaikki käytävien äänet ja naapurin suihkussa käynnit yms. Kuului huoneeseen. Mitään muuta huonoa ei ollut.

Plussat: Thank you staff of the hotel for the excellent atmosphere, hospitality, help and very delicious breakfast every morning! It creates a desire to return to this place! Excellent!

Miinukset: This question we can skip, because all was excellent.

Plussat: Excellent staff and breakfasts, sea is close - all you need is just to walk through park and there it is. Room is clean, with balcony, near city center. Room cleaning and towel changing are daily, which is great.

Miinukset: Road in front of the hotel, every morning you can hear a lot of noise because of that, but it's bearable though anyway. All the rest was perfect. Thank you :)

Plussat: Perfect location between park, beach and city centre. Anna (receptionist) was very helpful and always friendly. Breakfast and cleaning staff friendly and efficient. Comfortable room (including the bed) with large shower. All areas clean and tidy. A choice of 8 different breakfast options pre-ordered day by day offered a good start.

Miinukset: We would suggest re-locating the air-con unit away from the balcony as it took up a lot of space. The second (male) receptionist wasn't as friendly or helpful.

Plussat: Aamiainen melko suppea ja joka pvä piti etukäteen valita minkä annoksen seuraavana aamuna haluaa.Tuoretta ruokaa niukasti.

Miinukset: Aamiaisannokset rajattu tarkkaan,ei esim voita saatavilla.Kahvin laatu(automaatti) huono ja kertaalleen kahvi aivan kylmää.

Plussat: Very next to the city centre and from the beach

Miinukset: Nothing

Plussat: - nice friendly staff - amazing location - decent breakfast - small but clean and comfy room

Miinukset: Could be cheaper

Plussat: A surprisingly small, and very clean hotel. exceeds all expectations ,Excellent location, opposite the park and beach, close to the main pedestrian Very courteous and service staff Great price

Miinukset: Breakfast

Plussat: I'll like very much the hotel, exceed my expectations, an exceptional staff help you during day and night. The city center is near the seaside and you have plenty options to feel you great. In general the Bulgarian cuisine is exceptional, worth try it.

Miinukset: The location, we want to be as close to the seaside as possible (it was our mistake not the theirs). To be careful about the taxi companies, in the first day we pay for a cab between 9 and 10 leva (for 2 different cabs) but the second day for the same trip only 5 leva.

Plussat: Interesting design, very clean, kids corner is great, tasty cuisine. Personal met all our requests. God, bicycles are provided free of charge. Really love it.

Miinukset: I thought the location is in the very park but the central entrance is to be reached either with bikes or car, though park is really in front. No problem for adults but for small kids you have to drive a bit.

Plussat: We were travelling North to Balchik next day to meet friends and this was destined to be a very short stay. The hotel's staff managed our 2am airport transfer and booking seamlessly. We even had snacks and drinks in the bar and great conversation in the bar with the duty staff before bed. The location is right on the coast and the room... perfectly formed and the spacious balcony overlooking the sea was great. We enjoyed a good breakfast on the side terrace and a member of staff managed a taxi for us. Thank you everyone.

Miinukset: This was a short overnight stay and we saw so little of the area around the hotel and the City.

Plussat: Sijainti oli hyvä, koska oltiin yksi yö Burgasissa myöhäisen lennon vuoksi. Henkilökunta oli ystävällistä.

Miinukset: Huoneen äänieristys ei ollut kovin hyvä, käytävästä kuului kaikki äänet huoneeseen.

Plussat: All.

Miinukset: I should have had a refrigerator in the room.

Plussat: Perfect hotel where to stay, just loved it for that price. Good internet, good breakfast and even fresh cooked fish. And the girls at the reception were very polite. Recommend.

Plussat: Mukava henkilökunta

Plussat: Dinner at the restaurant was delicious, room was nice and clean. Loved the chance to rent bikes for free.

Miinukset: Poor breakfast, far away location.

Plussat: The staff was very kind and helpful, the location - highly communicative, although not in the top center, the hotel had everything needed for a comfortable stay.

Plussat: Lovely quiet hotel with great air-conditioning and a nice breakfast buffet (including pancakes and great coffee!). It's quite a long way from the town centre, but a really pleasant walk; you can go through the park the whole way and it's well lit, even at night.

Plussat: Very clean and new, nice style

Miinukset: A bit noisy from the high road

Plussat: Breakfast good enough, kitchen pretty good for reasonable price.

Miinukset: Can't think of anything in this price range.

Plussat: We were upgraded when we arrived at the hotel to a superior room which was lovely. We travelled with a 1-year-old and they were very accommodating with that Plenty of choice for food and good sized pools

Miinukset: They only serve icecreams between 3-5pm would be they were available all day, also you couldn't get alcohol in the restaurant you had to use the bar outside which was a pain at mealtimes

Plussat: Excellent location, right in the center of Sunny Beach, very close to the beach! The room was spacious and very clean, great bathroom, towels were changed every day. We higly appreciated the quietness of the room, no noise from the outside :)

Miinukset: Some parts of the hotel definitely need improvement (for instance the pool bar area and the common bathrooms at the ground floor). The restaurant is small as reported to the number of tourists, the place were food is displayed is also too small, therefore almost always we stood in queue to serve our meals. On the other hand, the terrace is quite nice and spacious. The quality of the food also need improvement, but we found something good to eat at all times.

Plussat: The room was clean, the hotel is near the beach

Miinukset: There is not enough parking places and you are forced to park in a private place, far away from the hotel. Beside that you have to pay the parking also if you let the car at the hotel parking.

Plussat: The room it was very nice.

Miinukset: The food it was so bad!!!!!

Plussat: All staff was very receptive to all our requests. The hotel has a good location, not far from the seashore and right in the middle of the main street and clubs for those who love night life. It is though quite noisy because of the clubs and bars with live music in case you look for a quiet stay. The rooms are very spacious with recent renovation and large balconies. Room cleaning was done daily. The food was varied and could meet distinct tastes. Overall we highly recommend the stay at this hotel.

Miinukset: Could be noisy because of the location amidst discos and clubs.

Plussat: Rooms were good It was near the beach Staff was helpful and kind Kids had things to do and explore Kids pool was very welcome, and the kids shows too

Miinukset: Pretty crowded... of course, it's a big hotel - but it slowly drains your energy Noisy neighbourhood, but pretty thin walls too Hard to travel to quieter areas Parking was a bit far from the hotel

Plussat: Excellent location. Room was spacious and very clean. Towels were changed daily and everything was smelling good. Food was very tasty and delicious and different every day. Stuff was very nice and friendly. We were really enjoying our vacation. Highly recommended!

Plussat: The staff were pleasent. The pool was decent and the pizza round the pool was OK too. Rooms were cleaned and new towels provided daily to which was nice.

Miinukset: The room was OK, not what I would expect for a 4* hotel. The food was awful. I ate in the restaurant once and had to eat out after that. Beer was watered down and flat.

Plussat: staff friendly and helpful, special mention and thanks to Teodor from Reception who made sure our stay was really nice.

Plussat: Location - near main street and beach, different food, clean service every day.

Miinukset: Cold water in swiming pool, any bedding (only sheet and blanket).

Plussat: It was very central to every where in resort, however it was very noisy all night with being so close to all the night clubs.

Miinukset: The staff could have been more helpful regarding babies needs, ie. there was no equipment in room for making bottles and a kettle was requested but declined. Considering it is rated 4 star this was very poor. The rooms were very basis again for 4 star standard, more like average 3 star.

Plussat: I liked a lot the location because it is in the centre of Sunny Beach near the beach, rooms are nice, food is good but dessert is poor.

Miinukset: It said on the internet pay by card, and this was not the case they wanted cash, also the mini bars are all empty, and you could not buy a cup of English tea to take up to your room, only fruit tea, but they had English tea in the restuarant, as there were no tea making facilities in the rooms

Plussat: The hotel is close to the sea, breakfast is various, rooms are very spacious

Miinukset: It's too noisy at night time (I had to close the balcony doors so my baby could sleep); I didn't see many smiles (I used to work in a 5 star hotel and I know a smile can make the difference)

Plussat: Friendly staff, which always respond to customers request quickly and effectively.

Miinukset: No wireless Internet access, which is normally available in hotels of relevant category. Improvement of room service would be desirable.

Plussat: Very good location, center of The Sunny Beach.

Miinukset: They don't have parking lot enough for all guests, and also not too cheap if you look around. I could say double price than other hotels!

Plussat: very good location - center of the resort

Miinukset: - the whole hotel is built with only a few mms thin walls and you hear absolutely everything from not only the rooms nearby but 3 or 4 rooms.

Plussat: It was quiet.

Miinukset: The food and the room wasn't of 4 stars.

Plussat: at the hotel nothing. the room was awfull.not 4 stars at all

Miinukset: yes. room was dirty, bathroom was like in a 2 stars comunist hotel, it smelled, the a/c didn/t work properly and they gave me the worst exchange rate ever. they made me change euro in leva, then they made me pay the amount converted from euro and they calculated the euro at a huge difference. i travelled a lot with booking and in general, but this hotel.....

Plussat: lähellä rantaa ja keskustaa. kiva henkilökunta:)

Miinukset: huoneet kaipaisivat pientä pintaremonttia. Parvekkeiten väliin kunnon seinät..Yksityisyyttä!!!!

Plussat: Location, staff, good AC, inexpensive.

Miinukset: No lift, but the reception helped carry up our bags.

Plussat: very limited choice and one drink only otherwise you have to pay

Miinukset: a free water , juice or coffee without paying would be nice but I am picking faults here

Plussat: The only good thing is that the hotel is close to the city center and the beach.

Miinukset: The room was not clean. The staff did not clean the room even once during our stay. The breakfast was not good at all.

Plussat: I would like his location. It's near to main street, restaurants and beach

Miinukset: Cleaning women don't arrange room every day

Plussat: Very good location, close to the main Railway Station and Bus Station South. At the same time it is really close to Sea Garden and to the pedestrian area in the center. The room was comfortable, cosy and clean with very performant A/C and mosquito net on the window. Staff was very friendly and speaking English. Decent breakfast. I don't really second the criticism I have seen in some other opinions. It's not a buffet but you have many options to choose from and the breakfast is served quickly. Very good place to stay if you want to spend a few days in Burgas.

Miinukset: The terminal for card payment was not working and I had to pay in cash, that I needed to withdraw from ATM, which had not the best conversion rate and I needed to charge my account instead of credit card, which I didn't plan in my Budget. One potential problem for persons on wheelchairs. To access the hotel you need to climb some steps. It wasn't a problem for me though.

Plussat: Centre od the city, close to the sea

Miinukset: No air-condition in the rooms, pure breakfast

Plussat: Sijainti ihan juna-aseman ja rannan tuntumassa. Erittäin ystävällistä palvelua respassa.

Miinukset: Aamiainen oli kehnohko = sai valita yhden annoksen (tyyliin omeletti tai sämpylä) eteen lyödystä listasta.

Plussat: Friendly and nice staff. Very tasty breakfast. Excellent location.

Miinukset: The bathroom needs renovation and repair.

Plussat: Location,

Miinukset: Cleaning

Plussat: Staff very helpful and friendly! Location great, hotel close to the bus station and the shopping street, a small store conveniently located next door.

Miinukset: The cleaning staff did not arrange the room during our stay. We however received clean towels and toilet paper as soon as we asked the staff for some.

Plussat: Huone siisti ja mielestäni viihtyisä. Mukava vastaanottohenkilökunta.

Miinukset: Melua kuului ulkoa illalla. Aamiainen hyvä mutta vähäinen lisämaksusta sai muitakin vaihtoehtoja. Tarjoilija ei osannut englantia ja oli vähäeleinen eikä yrittänyt ottaa enempää kontaktia kuin tarvis. Ei kysynyt mitään että halutaanko lisää. Mutisi jotain bulgariaksi.

Plussat: Location was great.

Miinukset: Very basic dated rooms.

Miinukset: The service was good, but without a smile.

Plussat: It was good value for money and great location

Miinukset: N/a

Plussat: Location is excellent and the place is rather clean.

Miinukset: There is no parking which makes it very difficult to check in when you travel with a car because you have to stop on the road with very intense traffic. On 3rd floor there was some weird smell of wet carpet and dirty socks. Pillows were very chubby and uncomfortable. For what the hotel has to offer is rather expensive.

Plussat: Good location...close to beach and town centre...friendly staff. Cleanliness of rooms good.

Miinukset: Parking difficult. No coffee/tea facilities in room.

Plussat: Tilasimme á la cartesta. Saatiin täsmälleen mitä haluttiin ja oli hyvää.

Miinukset: -

Miinukset: There were many bugs in the room

Plussat: It was clean. Close to the centre of town without being right in the main tourist area.

Plussat: The restaurant and the location are top!

Miinukset: No solution for mosquitos...no net, no plug-in killer. Upon check in we found around 7 mosquitos in the room. No place for hanging beach towels in the summer a bit uncomfortable.

Plussat: Quite comfortable economical hotel with everything required for a short overnight stay.

Miinukset: Smell, it was bad and it obviously originated from the very dirty carpets in the alleyway and in the room.

Plussat: Location

Miinukset: Dated decor

Plussat: Close to station, almost perfect facilities, best bathroom this year. Nice restaurant for the little bite in between!

Miinukset: Again, almost perfect.

Plussat: The bed

Miinukset: No parking space available although in the advertisment parking space was mentioned. The personnnel does not speak english. At all.

Plussat: Location is calm but quite far from the centre, there was a good breakfast, suficiently large room including a balcony and comfortable double bed and all expected facilities.

Miinukset: The staff was helpful and kind except one receptionist who almost acted like we disturb her when we want to check in, who was almost continuously on the phone and was not able to tell me some details about our room calmly and to not offend me. I have heard questions regarding if i speak Russian (while talking in English) only in this hotel and it was not very pleasant for me and even more I think I would ask myself the staff to speak in Russian if I could. Breakfast was good however it was not self-service what I would expect in 3 star hotel in spite of the fact it is a boutique hotel.

Plussat: The location was good. Breakfast was good - I am a veggie so they had tomatoes and cucumber to go with toast and cheese. It got a bit repetitive after a few days but it was good enough.

Miinukset: The fridge in the room was making a lot of noise and made the room hot so I turned it off. The lady at reception said they had to keep them on because otherwise they began to go mouldy but my fridge did not go mouldy. It is better to keep them off and if people need they can turn them on. It is very environmentally unfriendly to keep them on and also the motor is noisy to sleep with.

Plussat: Location is great, only 10 minutes by walking from the Bus/Train stations, the hotel is located on a quiet street very close to the main street in Bourgas. I paid for one room, and there was enough space for 3 people to stay. Also, there were 2 big terraces so the room was fine. I had to leave early so I can't review the breakfast. Also, the bed was a little bit too soft, but I guess most people like it that way.

Miinukset: There was some strange smell in the room, but for one day I had no issues with it.

Plussat: Location was fine. Although the hotel is very close to the city centre, if you want to go to the Sea Garden you have to walk around 1.5 km (becomes hard with the kid). But if you will be spending most of your time around the city centre, location will be perfect for you. Beds are also very fine, it is specially designed for comfort. Our room had a balcony looking back to the bar side, it was very fine. Street which hotel resides in is very quiet, perfect.

Miinukset: Breakfast was not one of my favourites. 6/10 Garage is very hard to enter, it is too narrow. (Also booklet at the room says garage capacity is 10 cars, but 5 cars can be parked at most) My car's tire had blowed out, nobody at the reception could help(any info about tire services etc.)

Plussat: Hotellin sijainti oli erinomainen. Hotellilta keskustaan oli matkaa vain muutama sata metriä ja kuitenkin hotelli oli rauhallisen pikkukadun varrella. Huoneen sisutus oli kiva ja alakerran ravintola oli hieno.

Miinukset: Kylpyhuoneessa oli joku rakenteellinen virhe jonka vuoksi viemärin haju oli todella voimakas! Haju levittyi myös itse huoneeseen. Tämän vuoksi en menisi uudelleen samaan hotelliin.

Plussat: This place is just amazing! Location is great, friendly and helpful staff, rooms really clean and the beds so soft and lovely that's you don't ever want to wake up

Miinukset: The only thing that was not perfect was the breakfast, but that's only couse I'm a vegetarian, otherwise it was really good.

Plussat: The hotel has a perfect location just 2 min to the Aleksandrovska Street which is the heart of the city. It also takes 15 min by foot to the beach and the Sea Garden. The hotel is clean and breakfast is tasty. Rooms have a balcony, cable tv and a refrigerator. Staff is very helpful and kind.

Miinukset: The mattress is very soft and not-comfy.

Plussat: Breakfast and staff

Miinukset: Bathroom was a bit tired. Why have a square toilet seat on an Oval bowl???

Plussat: close to city center

Miinukset: The receptionist who meet us on arrival was a bit rude. She seemed busy with something else and didn't explain essentials like what time is the breakfast, wi-fi password, etc. In the evening (around midnight) the door was locked and there was nobody on reception. We had to ring the phone number that was left on the door in order to enter the hotel. As for the cleanliness - twe found hair on the bankets. Bathroom without any fresh air, there was mold in the shower air.

Plussat: The staff was very helpful and nice.

Miinukset: They left the floor of the bathroom full of hair and shoe marks.

Plussat: The room was very big, and had a lot of features like mini-fridge, extra bed and sofa. The breakfast was good. The property has a restaurant facility as well.

Miinukset: It is not very convenient if you go in burgas just for beach because is 4km distance to the beach side.

Plussat: Although not the purpose of my visit, I enjoyed spotting planes approaching to Burgas airport - the room offered clear unobstructed view. Windows were soundproof so no unwanted noises. Nicely furnished rooms in a modern industrial style.

Miinukset: Had to wait a while until accommodated - one receptionist was working on two reception desks at a time. Breakfast and coffee could have done better.

Plussat: We were after a pet friendly hotel with available parking space. The staff was kind, the room was big but in general the facilities need modernization (I think they have already started renovations). It was OK for one night.

Miinukset: The bathroom

Plussat: Huone oli reilun kokoinen ja hyvin viihtyisä.

Miinukset: Tupakan hajusta huoneessa.

Plussat: Very friendly staff. Nice location. Close to airport but comfortable bus stop nearby that means 5-10 min to the beach or downtown. Mall and shops in the vicinity. Free parking.

Miinukset: The restaurant could improve a little the food menu.

Plussat: Room were clean plenty of space and good TV.

Miinukset: Location was too industrial ( though convenient). Minor issue with shower.

Plussat: The room was cosy, clean and in a new building. Location of the hotel is very convenient if you travel with a car and there is big parking space available. Personnel were nice, polite and welcoming. The price was also relatively low for the specific dates we were staying.

Miinukset: We had very noisy neighbours and, sadly, the walls in the hotel are really thin, so we could hear every loud joke/song/talk and couldn't sleep. Also, the breakfast was a disappointing experience: very little choice and no fresh juice/mineral water available. There was no shower gel/shampoo available, only liquid soap, and there was no mosquito nets.

Plussat: A very new hotel. Just opened a few weeks ago. I was looking for hotel near airport, so I got it.

Miinukset: Give them time to finalize and after that ask for evaluation again. Good luck to them

Plussat: Clean

Miinukset: Location

Plussat: Aamiainen keskinkertainen.

Miinukset: Voisitte laittaa oikean osoitteen.

Plussat: Excellent value for money Stayed an extra night. Friendly staff Stayed here before Would come back again

Plussat: Very good location close to seaside, city garden and city center. Nice staff. Clean room, no issues with hot water.

Miinukset: The furniture is very old. The bed was very uncomfortable and the pillows were pretty compressed and I had very hard time sleeping. This in my opinion is the worst issue with the place, otherwise I would have recommend, but I wouldn’t visit again due to that. The windows had no nets so mosquitoes can enter unless you never open anything. The room was supposed to be 22 square meters, but was more like 15. Bathroom was big, but didn’t have much place to put toiletries. The breakfast was very basic one and the same every day. Nothing home made, just a bunch of store bought low quality products.

Miinukset: Bath was not separate from the toilet, so whenever I took a shower, I had to dry out the whole place. The breakfast was too poor and served on the tables uncovered prior to the guests.

Miinukset: The Breakfast

Plussat: Everything was perfect - the staff was really nice , the food was delicious , excellent location and free parking.

Plussat: Location and clean..worth to stay

Plussat: Size of room

Miinukset: Nothing

Plussat: Staff great and breakfast good continental.

Miinukset: Bed could be more comfortable but I'm only saying because you ask.

Plussat: very convenient free parking

Plussat: Great breakfast, great room, and clean. The pool and the gym was very nice

Plussat: Henkilökunta ystävällistä. Siivous loistavaa. Ruoka oli hyvää. Aamupala hieman niukka. Sviitissä poreallas mikä oli loistava

Miinukset: Uima allas osasto oli todella huono. Yksi allas. Asuimme presidentti sviitissä ja huoneessa oli oma höyrysauna kaappi mikä ei toiminut

Plussat: Aamiainen riittävä

Miinukset: Huoneet tunkkaisia ja kaukana keskustasta sekä rannasta.

Plussat: My father had been rushed to the near by hospital. My mother and I booked the hotel in a panic having had to cancel our flight home due to my father’s health. The hotel was comfortable, brilliant value and exactly what we needed!!

Miinukset: The place is no good there is no kosher meal as they said in booking

Plussat: Free parking, swimming pool, value for money

Miinukset: Pillows

Plussat: Nothing

Miinukset: The hotel was absolutely disgusting and the staff where not helpful at all. Breakfast was disgusting nothing like the photos you advert. I found hair on my breakfast many times. Will never recommend this awful hotel to know one......

Plussat: We really like the housekeeping lady she was happy and kind person!But she was the only one the rest of the staff was ok but most of them moody

Miinukset: The restaurant was terrible and apart of that they charged us for something that we didn’t like and that we didn’t eat at all!The breakfast was every day the same but at least the ladies there was nice

Plussat: Dark room during night, possible to sleep.

Miinukset: 11m pool is for kids. No real coffee during breakfast, only some awful nescafe machine. Dirty dishes during breakfast.

Plussat: The rooms were clean and the staff were always helpful. Breakfast was plentiful and tasty. It was close to the airport and only a 15 min walk to the beach.

Miinukset: The air con wasn’t very good so the rooms were always hot.

Plussat: Location. We go burgas alot so when festivals are on we book it for a night or two

Miinukset: Nothing

Plussat: Comfortable night.

Miinukset: All good.

Plussat: All staff was amazing. Very friendly and helpful.

Miinukset: We’ve stayed there many times over the years and the rooms need to be better maintained. Starting to feel rundown. Common areas are well maintained.

Miinukset: The room was smelly, the bathroom was not clean properly.

Plussat: close to city center

Miinukset: breakfast

Plussat: Great location

Miinukset: Restaurant not open at night

Plussat: Good for the price

Plussat: A very good hotel, nice price, fast Wi-Fi, very good breakfast and good communication with the stuff. Thank you!

Plussat: I asked twice for invoice but I had to wait 10 minutes anyway.

Plussat: Large and spacious rooms, enough storage, as well as good airconditioning. Friendly staff. Good location.

Miinukset: There was a leak behind the toilet and even though the staff attempted to sort it out, it was leaking till we left

Plussat: Siisti perushotelli. Rannalle ja keskustaan n 15 min kävelymatka. Moottoripyörän sai parkkiin lukittuun parkkihalliin. Clean basic level hotel. 15 min walk to the beach & city center. Garage for cars & motorbikes.

Miinukset: Keskeinen sijainti, mutta aivan hotellin lähistöllä ei juuri palveluita / ajanvietettä.

Plussat: Excellent location, near Garden and Main Street (in the center of the town). Very good breakfast, large room, large bathroom, windows are opening bottom up, so you can not open the window widely, but that did not bother us.

Miinukset: under toilet lid it was a coloured edge, did not realised if it was dirty or worn lid (old one)

Plussat: The place was rather clean

Miinukset: The staff was not friendly

Plussat: Aamiainen oli ihan ok.

Miinukset: Huone oli likainen, varsinkin kylppäri joka myös oli haiseva. Suihku ei toiminut. Kerroin siitä työntekijälle, joka ei suhtautunut asiaan oikein mitenkään. Pieniä kosteusvaurioita oli havaittavissa kylppärissä ja sen ulkopuolella. Tv:stä kuului hyvin häiritsevää sirinää.

Plussat: Food, staff, support.

Miinukset: Building is a bit old, rooms can be renewed.

Plussat: Excellent for business trips.

Miinukset: The windows are closed and there is not enough fresh air.

Plussat: Nothing like.The hotel is very old and no one window could be opened.Not good.The breakfast also bad.

Plussat: Good location , big room, friendly staff.

Miinukset: Bad breakfast , elevator was not in good condition

Plussat: The room was verry big. More like an appartement size.

Plussat: Big clean room, nice view.

Miinukset: Air conditioning and fridge didn't funcion good enough.

Plussat: The parking in front of the Hotel ; the panoramic view ; the lady outside on the first day (very helpful and kind).

Miinukset: The stuck windows in our room ; the crazy elevator ; the very weak air conditionning ; the low debit Internet ; the “cold cigarette” smell in our room and stair.

Plussat: The location

Miinukset: Only one lift and the staff used it

Plussat: Free breakfast and nice bathroom

Plussat: Breakfast was good with great view top floor balcony.

Miinukset: Room and hotel was very old and not inviting. Feels like grandma house - but when she's dead.

Plussat: Receptionist was very nice.

Miinukset: All lobby was smelling of cigarettes. Room was small, dated and not very comfy.

Plussat: The location, the room the helpful staff.

Miinukset: Car parking is very very limited at the rear of the hotel and casino. The bathroom shower/bath mixer tap dropped. To be fair it was not a real problem.

Plussat: Only one complaint: the switches for the bedside lights are in a very stupid place. We had great difficulty finding them and even complained to reception. In the end I realised they were hidden behind the head end of the mattress of one of the single beds! They need to be located higher up. Also I then found that when ever I moved about on my bed, my mattress touched the switches and switched various lights on and off unexpectedly! In the end I pulled my bed away from the wall, to keep it away from the switches. The room was 202.

Miinukset: Sorry, wrote my complaint in the wrong place, on what I liked! Look there please!

Plussat: Location and the value for money.

Miinukset: Breakfast was not so diverse. Old furniture in rooms. Not so clean.

Plussat: Good position, good parking, nice staff. Comfy beds and a lovely breakfast.

Miinukset: The door locking system was broken and difficult to use. A walk in shower would be preferable.

Miinukset: In four days they haven’t cleaned the dirty glasses. Not even once.

Plussat: The location and only the location

Miinukset: 1- AC was very loud in our room like a generator on top of your head loud, and it barely worked. Do not open the window because mosquitoes will eat you alive (there’s a caution sign) 2- exterior of the hotel and lobby are ok, but the rooms are old 3- overpriced for what it offers

Plussat: Clean and spacious room in a fantastic location

Miinukset: Both the restaurant and Lobby bar were closed before 9 pm

Plussat: Loistava sijainti keskustassa. Hyvät liikenneyhteydet.

Miinukset: Aamupala olisi voinut olla monipuolisempi.

Plussat: Excellent location

Miinukset: Bathroom was dark and may be a bit uncomfortable.

Plussat: Aamiainen oli riittävän hyvä

Plussat: Located in the middle of town center; 5 minute walking distance to anywhere; good food and shopping. Friendly staff, clean room