Red Roof Inn Laredo - I-83 South

Unfriendly staff with.

The location and the price was reasonable. It should be a good hotel to stay at when crossing from Mexico to US.

I tried to cancel the reservation 30 minutes apart from the reservation due to a personal emergency and the staff told us that the Manager gave direct instructions that they MUST not cancel any reservation with no exception. I know they have the right to do it, but no flexibility at all does not help to the hotel. If I could give no stars for staff I would give none.