Halvat lennot Yhdysvaltoihin

Plussat: "Nothing"
Miinukset: "Turkish want more money for changing the date"

Miinukset: "Too warm, chaotic boarding, not enough baggage space, airline couldn’t upgrade me at the gate with miles."

Plussat: "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
Miinukset: "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."

Plussat: "Good food, great crew. Free beer."
Miinukset: "Too cramped. More so than other airlines, or is it just me getting older?"

Plussat: "Sandwich was good and the seats had good padding and comfortable."

Plussat: "Vegetarian option was tastier than other flights!"
Miinukset: "They ran out of a lot of food and drinks we wanted. And almost ran out of vegetarian entrees for us even though we requested them ahead of time. Almost no leg room in coach. My touch screen wasn’t working properly which made it hard to choose and watch movies."

Plussat: "Entertainment was good. Flight was comfortable"
Miinukset: "The crew was unkowledgeable about toddler aircraft seats. The flight was delayed by 1 hour, causing us to miss our connecting flight."

Plussat: "W2"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Everything is included! No extra fees!"

Plussat: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Plussat: "The food and entertainment was good. The crew was very nice."

Plussat: "Hospitable"

Plussat: "The best airline to Europe! Period! Boing in the new 777 and has very comfortable seats with plenty of room for your feet even in economy class. Huge number of movies and TV shows. The food is excellent. Only missing part is to have some candies or chocolates for the 13 hour trip for San Francisco to Istanbul. You can not beat their price. Crew is very friendly and helpful at the same time. Slippers and socks they give you in economy class + cotton blanket of course make you feel you are 1st class traveler. What else? You name it and it is there. Will fly again with Turkish airlines."

Plussat: "Couldn't be better."
Miinukset: "N"

Miinukset: "Dealy my flight"

Plussat: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Miinukset: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"

Plussat: "Everything"

Plussat: "Food was ok, the crew also was good."
Miinukset: "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."

Miinukset: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Plussat: "Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering"
Miinukset: "Nothing to complain about!"

Plussat: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Miinukset: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Plussat: "Entertainment is good, many movies and games for kids."
Miinukset: "Flight attendants are rude."

Plussat: "The food on board was better than average."
Miinukset: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."

Miinukset: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."

Plussat: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."

Plussat: "Food, entertainment system"
Miinukset: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Plussat: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Miinukset: "The boarding process was a bit unorganized and took a long time as a result."

Plussat: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
Miinukset: "Seats a bit narrow"

Plussat: "Everything was good and smooth"
Miinukset: "When arriving to instabul. I had to go through security twice. Once to transfer to another gate which is fine and then right at the gate I had to go through security which was really weird. It made the flight delay thank god because I thought the plane would leave because the line was long and super slow"

Miinukset: "Crew"

Plussat: "Great food; plenty of room to stretch out (we flew business class)."
Miinukset: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."

Plussat: "Great crew, pleasant fligt"

Plussat: "Entertainment center was great, also food was very good."
Miinukset: "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."

Plussat: "Everything."
Miinukset: "The Kate arrival at the final destination."

Plussat: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Miinukset: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."

Plussat: "TK is terribte during the Turkey coup attempt"
Miinukset: "Terrible"

Plussat: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Miinukset: "Nothing is bad as every detail from the flight was awesome"

Plussat: "Nice food for 80 minites flight"
Miinukset: "Crew should be a bit more friendly"

Plussat: "That was good every thing, thank you."
Miinukset: "Nathing wrong."

Plussat: "I loved that they give out the little packs of socks, slippers, ear buds, eye cover, and toothbrush with toothpaste. Also, the movie and TV show selection is excellent! It definitely kept me entertained for the entire 10 hour flight!"
Miinukset: "By the time the food and beverage cart got to my section of the plane, they were out of several items. It was a little disappointing. But the options that remained were still sufficient."

Miinukset: "Crew not very friendly"

Miinukset: "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Leg room was great"

Plussat: "Entertainment at the seat was very satisfactory."
Miinukset: "Boarding was really "orientalic". Small place, lot of people, long Q, long waiting time."

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "food&turkish lounge"
Miinukset: "old aircrafts but good seating late flight"

Plussat: "I had a great flight from Istanbul to Berlin. I enjoyed the Turkish delight they passed out after reaching altitude. We were also provided an enjoyable chicken dinner. I liked the way the captain came over the audio system and gave us information about what part of Europe we were flying over, it was interesting for me. The take off and landings on both Turkish airlines flights that day were very smooth and on time."

Plussat: "Fast service and precise timing"

Plussat: "Yes"

Plussat: "Crews are very friendly"

Miinukset: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Plussat: "top notch KLM are the best"

Miinukset: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Miinukset: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Plussat: "Friendly and cheerful!"

Plussat: "Everything good"

Plussat: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Miinukset: "Nothing"

Plussat: "Staff very courteous and professional"
Miinukset: "None"

Plussat: "A3A"
Miinukset: "Ĺ"

Miinukset: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Plussat: "Nothing Special"

Plussat: "Generally everything went smoothly on this leg of my trip."

Plussat: "Movie selection and cable channels"
Miinukset: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Miinukset: "average food. poor corrdination for the connection transfer"

Plussat: "Premium boarding breakfast sandwich pretty good"
Miinukset: "My screen stopped working in the middle of an episode."

Plussat: "Everything is perfect"
Miinukset: "N/a"

Miinukset: "Much older plane. Not as comfortable as some other planes I've been on."

Plussat: "Nice people. Very helpful."
Miinukset: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Miinukset: "There delay"

Plussat: "Easy ride back home."
Miinukset: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Plussat: "The airline did not disappoint and the customer service were very professional"
Miinukset: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Plussat: "Enjoyed food and movies.Woul"
Miinukset: "Would like more comedy or romance movies. Becky"

Plussat: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Miinukset: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Plussat: "On time. Funny pilot"

Plussat: "Nothing about it was good. They made us Americans feel so unwanted."
Miinukset: "The staff was rude"

Miinukset: "Boarding was a mess"

Miinukset: "No blankets or pillows. Froze"

Plussat: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Plussat: "Upgraded to business, plane are clean and roomy"

Plussat: "Love Delta...plenty of legroom. Nearly always on time"

Miinukset: "Headphones suck"

Miinukset: "Extreme delays"

Plussat: "Excellent trip. Provided ample food snacks and drinks."

Plussat: "I didnt ever purchase that ticket"

Plussat: "Nothing"
Miinukset: "Being scammed by the Chinese, China Southern"

Plussat: "The prompt transfer"
Miinukset: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Plussat: "Comfortable seating in business class Arriving JFK early."

Plussat: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Plussat: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Miinukset: "Nothing"

Plussat: "Stewards"

Plussat: "loved the cookies!"
Miinukset: "Wish there were more legroom on those little planes."

Plussat: "On time"

Miinukset: "cramped"

Miinukset: "see above"

Plussat: "Plane got to NY."
Miinukset: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."

Plussat: "Was good"

Plussat: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Plussat: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Miinukset: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Miinukset: "Everything was excellent! I will be flying with them again!"

Miinukset: "Great Airlines, accommodating"

Plussat: "aaa"
Miinukset: "zzz"

Miinukset: "I don't know"

Plussat: "All great except my seat."
Miinukset: "Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Miinukset: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Plussat: "Very well organized."
Miinukset: "Not Lufthansa but United."

Plussat: "Great aircraft"
Miinukset: "Waiting for arrival gate"

Plussat: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."

Plussat: "Everything went off without a hitch. Love how organized Lufthansa is."

Plussat: "Could not get skybridge to operate so that we could disembark. United airlines."

Plussat: "One of the crew members, a male, was very nice."
Miinukset: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."

Plussat: "Nothing!"

Plussat: "everything - especially the way they treat their customers."
Miinukset: "Nothing"

Plussat: "Same as above."
Miinukset: "Same as above."

Plussat: "It was ok"
Miinukset: "Two flights were both late Had to run to gate Luggage delayed"

Plussat: "Leg room is superior!"

Plussat: "Nicest crew ever"
Miinukset: "Boarding ground crew was a bit arrogant"

Plussat: "Comfortable, timely and pleasant overall."
Miinukset: "N/A"

Plussat: "my favorite airline"

Plussat: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."

Plussat: "Everything was good."
Miinukset: "everthing was good!"

Miinukset: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Plussat: "see above"
Miinukset: "see above"

Plussat: "everything from the boarding and check-in process to in flight comfort."

Plussat: "Nice staff"

Plussat: "Everything"
Miinukset: "Was not poker game :("

Plussat: "On time, nice staff"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "It turned around and we were stuck in Frankfurt for the night."

Plussat: "Please see above. Typed in the wrong place."

Plussat: "The politeness and friendly demenor of the LH crew is very refreshing and makes for easing the stress of a long journey. The seating arrangement and the below deck toilets were also nice. Seating next to toilets is never comfortable and moving them downstairs is a great idea,"

Plussat: "Larger than expected in room. Lots of movie options. Food was pretty good"
Miinukset: "Layover was short so they said to tell the crew and they would help. They did not. Missed my connecting flight due to their delay leaving Frankfurt and no assistance given."

Plussat: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"

Plussat: "Got moved to economy plus - yeah! Great movie selection."

Plussat: "Landing was very smooth! Loved being able to go downstairs to baths b/c it was a chance to move!"
Miinukset: "AC was broken for the first 30-45min. It was quite hot with all of the people stuck on the plane. Luckily, the pilot was able to use the plane's engines to create AC."

Plussat: "Coffee was excellent"

Plussat: "terrible earphone, could listen only on one ear."

Plussat: "vunderbar"

Miinukset: "The descent was very uneven, with long sudden drops in altitude. The touchdown was hard enough, but much worse was the apparent loss of control immediately afterward as the plane swerved left and right for 5-10 sec. No acknowledgement or explanation was given by the crew."

Plussat: "very clean and nice cabin space"

Plussat: "Crew was fine. Food was ok."
Miinukset: "Delay, twice - before we boarded and then again after we taxied."

Plussat: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Miinukset: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Miinukset: "Whole experience with them was a nightmare and is still ongoing. They won't help me so I had to turn to Amex to settle everything and get my money back. Unbelievable. The airport had to close due to an emergency, that's out of Lufthansa's hands I obviously understand that. However, the way we were "helped" through all of this was unbelievable- over two and a half hours of phone calls with them, while in Europe (so paying God knows what per minute), 4 hours to get my luggage back so we could leave, absolutely no one from Lufthansa around to help or even tell us what's going on, put us on a flight the following day with two layovers now (paid more for only one layover but what can I do). Next day, at Alitalia gate (Lufthansa put me on an itinerary with flights from Alitalia, Lufthansa and United) had to pay AGAIN to check the bag that I had just paid to check the previous day where we did not end up flying anywhere (showed Alitalia the receipt, they didn't care in the slightest and said its Lufthansas problem, 0 stars for them as well), either way finally got through our 2 layovers, only to discover the final leg of our trip (United/ Lufthansa flight) is delayed 3 hours. Just about to board, now it's delayed another 5 hours. Because we were short a pilot...... Short a pilot, really....? Ended up getting home at 2am on a work night, completely jet lagged and utterly exhausted from being in an airport for 2 straight days. Supposed to get compensation as per United flight crew, only I put my ticket information in the website and it doesn't work for me of course because I have a Lufthansa ticket. No one cares, no one helps, now it's time for Amex to step in and get all of my money back."

Plussat: "Staff attentive. Came by very frequently."

Plussat: "Thanks"

Plussat: "more comedies movies and more up to date soccer"

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Miinukset: "Very nice crew and great food"

Plussat: "Everything perfect and arrive to destination on perfect time."
Miinukset: "All positive."

Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Miinukset: "Still don’t have my luggage yet"

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Miinukset: "Information on arrival time was not correct"

Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Miinukset: "Flight got cancelled"

Miinukset: "Flight got delayed 30 minutes"

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Miinukset: "They left my bag off the plane. Ridiculous."

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The crew!!"

Miinukset: "No reading light in my seat..."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Miinukset: "I would have to dream something up."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Light snack and complementary wine"

Plussat: "Crew was excellent -kind nice and very attentive"
Miinukset: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Plussat: "punctuality of boarding and flight time"
Miinukset: "attitude of crew in business class: no sense of true hospitality"

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Miinukset: "Customer service"

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Plussat: "Very friendly crew"

Miinukset: "They stole my money"

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Miinukset: "Dutch sub titels would be nice."

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Miinukset: "The bags where damaged from the staff"

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Plussat: "It was a short flight so it was O.K."
Miinukset: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "I liked the service and the food"
Miinukset: "The lack of movie choices"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Plussat: "Good service"
Miinukset: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."

Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"

Plussat: "Love the service on Alaska. Crew were incredibly nice!"

Plussat: "Guess what, we took off and arrived on time!"
Miinukset: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"

Miinukset: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Plussat: "The food was great and the staff were excellent."
Miinukset: "The entertainment selection was limited and there were no live channels - just prerecorded content"

Plussat: "Flight was on time with friendly crew"
Miinukset: "Backup plane from the 90s had broken entertainment system"

Plussat: "Good movies and food good. Seats wide enough and mostly enough bathrooms."

Plussat: "Good food and a good entertainment system that comes with plenty of options. I really like that SAS doesn’t go for your wallet for every bag like jus about EVERY AMERICAN CARRIER!"
Miinukset: "Leg room could be more generous but then again I’m 6’3” so it is what it is."

Plussat: "The seats were very comfortable -- the plane wasn't very full, so there was room to spread out for some folks. As a vegetarian, the lunch meal was EXCELLENT, thank you. There was a second snack given just before landing that was basically roasted peppers on bread that was not good -- so you know, many vegetarians actually have sensitivity against peppers, so perhaps another vegetable or option would be better there. Crew was very affable and helpful."
Miinukset: "See point before re: second snack. Our flight was delayed for two hours, presumably due to snow in Oslo. The boarding area was disorganized -- something I remember from flying through Norway a few years ago as well. I also didn't quite understand why I received priority boarding, as a United gold member on my outbound fight, but not on my return. So the inconsistency was a bit confusing/frustrating. But the flight overall was smooth, and the accommodations quite good."

Miinukset: "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."

Plussat: "Really good price, excellent service."
Miinukset: "A silly point, but I would appreciate fewer announcements when I’m watching a movie. (Laughing out loud)"

Plussat: "Food was good and so was the entertainment on board"
Miinukset: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"

Plussat: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Miinukset: "No major complaints on this flight."

Plussat: "Free water bottles, headphones, blankets and pillows for all passengers. Two meals (one full, one small). TVs in chairs. Flight felt roomy. A relatively pleasant experience."
Miinukset: "No free booze!"

Plussat: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Plussat: "They were very accommodating to alternate diets. All staff were very friendly and helpful"

Plussat: "Comfy seats. Good good service. Great video options."
Miinukset: "SAS staff seems sort of cold and cranky."

Plussat: "Flights on time"
Miinukset: "The flight to Sweden was very very bumpy. Lots of turbulence very scary"

Plussat: "Good legroom good food in early"
Miinukset: "Waiting area at gate to small not jalf as much seating as needed"

Plussat: "Real meals"

Plussat: "Super"

Plussat: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Plussat: "The food was not too bad and the menu options were alright. I love using the complimentary ear buds."
Miinukset: "Could use some improvements on comfort and efficiency"

Plussat: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Miinukset: "I didn't get a window seat and it was a little bit tight."

Plussat: "SAS is the best airlines !!"

Plussat: "Quit a lot space for domestic flight"
Miinukset: "No drinks no food. We pay a lot of money for seat"

Plussat: "Crew was efficient; cabin was clean."
Miinukset: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."

Plussat: "Even though this was an older model plane, the cabin at least did not feel like an oven, which was the case when we flew SAS to Copenhagen."
Miinukset: "This was a 9 hour flight where if the lights were off, a baby would sleep. Instead, the lights were left on to encourage the purchase of food/drink and airmail knick knacks."

Plussat: "personnel is very courteous."
Miinukset: "cofee is terrible."

Plussat: "On time and smooth travel."
Miinukset: "No choice in dinner items."

Miinukset: "Crew was rude. Had to ask 3 times for a drink before I actually got it and they snarled at me about having to pay. I didn't care about paying, at that pout I would have paid $100 for some water. Seats are RIDICULOUSLY small and when the person in front of you puts their seat back it's impossible to do anything. Forgot having your tray table down."

Plussat: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"

Plussat: "as advertised - premium economy"
Miinukset: "no complaint or concern"

Miinukset: "I lost my luggage!!!"

Miinukset: "Wasn't assigned a seat and had to stand in a long line to wait to confirm that I had a seat for a flight I booked over 3 months earlier."

Plussat: "Everything was great, food, blanket & pillow, movies, friendly service."
Miinukset: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."

Miinukset: "I was traveling with two small children (my grandchildren ). The crew was unhelpful and unfriendly . I don't think I will fly SAS again"

Plussat: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Plussat: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Miinukset: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Miinukset: "I missed my flight due to car troubles and has been very difficult in trying to get a refund for my flight. SAS was very unhelpful at the airport I had to go to Delta and purchase and entirely new flight!"

Miinukset: "I was sitting next to a girl who was not part of my family who got airsick 3 times on the flight. The first time I told the airline attendant and she brought a large plastic bag and some paper towels. The girl but her used airsick bag inside the large plastic bag. I tied the top and put in next to me near the aisle because I expected the attendant to come pick it up. The attendant told me I had to take it to the lavatory and dispose of it in there. It was very hard to get the large plastic bag into the small trash receptacle because it had fill with air. I asked the attendant for another airsick bag but she never brought it. The girl got sick again and she used my airsick bag. While walking the bag up to the lavatory, I asked a different attendant for another airsick bag. They just told me I had to dispose of it in the lavatory and never brought another airsick bag. I had to ask someone for their airsick bag because the girl got sick a third time. I can not believe the horrible service on this flight! The poor girl was crying because she felt so sick and there wasn't anyone to help her. I did what I could but I felt something could have been done by the crew. I will think twice before I reserve another flight on SAS."

Miinukset: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Plussat: "From finding affordable tickets to the moment we left the flight we had a wonderful experience again on SAS. Boarding was simple, we left on time, the flight was smooth and enjoyable, crew and food wonderful. It was a super experience so thank you SAS!"
Miinukset: "Nothing negative at all."

Plussat: "Entertainment system."
Miinukset: "Food. In flight announcements were barely audible at times."

Plussat: "Overall the flight was ok."
Miinukset: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Plussat: "food and movies were great. appreciated the coffee and tea"