K West Hotel & Spa

The building was smart and the staff helpful.

There was a very long walk to the back of the building with heavy cases. The building has been improved quite tastefully, but in places the lighting was too dim, especially near lifts and fire escapes.

Location

I've stayed here every month for over a year now , this was the last straw. Asked housekeeping to leave towels outside room both days as I didn't want my room cleaning , but both days they bang on door "housekeeping" I got charge £2 a bottle of water even though they put one in when they clean the room usually. Asked for tea and coffee this morning and they knocked on door , by the time I got up to open they let them selves in , even with do not disturb sign on door and I didnt have clothes on . I paid £777 for 3 nights got put in a smaller room than usual as they were busy . Honestly never again

loved the room, beds were comfy. Good bathroom facilities. Staff at reception were good and friendly.

breakfast was awful and staff took forever to serve us, slowest staff to serve food I've ever experienced. Baked beans tasted like metal. Food was warm. Just overall a bad restuarant.