Washington hotellia

Plussat: We requested “a room away from the lift and service doors”. We were located immediately opposite what appeared to be 2 service doors and, as a result, were awakened every morning at 7am.

Miinukset: See above

Plussat: Staff very friendly and quick to assist.ctour

Miinukset: Location of aircon vents which sent draft directly to the head while lying in bed.

Plussat: The location was less than 4 blocks directly down the street from the white house. The room was beautiful and a step back in history. The bed turn down, water adjacent to the bed, chocolate and slippers were the best.

Plussat: Without a doubt, the finest hotel experience I’ve ever had. Everything from the front door to the linens was near perfect.

Plussat: The hotel is ideally located in that it is walking distance to the White House and the Washington Monument. The room was also nicely appointed and clean. The staff was very nice and responsive. Service was on par with a 5 star experience.

Miinukset: We booked the premier room through Kayak. The room we were give. Was TINY - e.g. distance between dresser and the bed was probably less than 2 feet. If I were a solo traveler, this would not have been a problem. However, with a toddler, this became an immediate safety concern. We upgraded to a deluxe room.

Plussat: Our stay was amazing and the staff who helped me plan the trip were exceptional. We got engaged there and had the most wonderful time in all respects.

Plussat: Location. friendly staff including housekeeping, wait staff and bell-men. Cafe was very convenient,

Miinukset: Room was a tad small

Plussat: Professional attitude tried to customize their services

Miinukset: Lightning in the room is not adequate for long hours working

Plussat: Amazing staff, courteous and helpful. Beautiful surroundings - felt pampered.

Miinukset: The prices in Quill for wine by the glass were too expensive.

Plussat: Perhaps my favorite hotel in the US!

Plussat: Best hotel I have stayed at in many years.

Plussat: Adorable

Miinukset: Nothing

Plussat: The location was great, staff very friendly especially the concierge , door men and the restaurant.many restaurants around the hotel, most of attractions are in close proximity.

Miinukset: The reservation staff are not friendly and welcoming, My room was the worst I guess in the hotel, despite my efforts to change it, the gentleman treated me as you take it or leave, I was surprised by his attitude .The shower is outdated,needs to be changed to new easy use. The AC is terrible in my room, blowing on the bed. I don’t understand why the restaurant in 5 stars hotel close on Monday???

Plussat: The hotel is beautiful and the staff is very accommodating. The parking of $64 per day is a little steep on top of all the room taxes. The WI FI should be secured. But overall a great experience.

Miinukset: See above.

Plussat: The mattress was comfy. Room was clean. Room was quiet except for being close to the elevator and hearing it ding all night. Not a typical St Regis quality hotel.

Miinukset: Cable TV was a problem, intermittent connection problems. Bath shower/tub was impossible to get into and im in great shape, i cant emphasize how dangerous this shower was getting in and out. Staff was not friendly except front door guys. Check-in offered champagne, but when i asked for sparkling water instead, looks would kill. Ended up with a little bottle of regular water, no glass, no napkin, no service.

Plussat: The staff and amenities are all excellent. The rooms are the quietest I have ever stayed in.

Plussat: Nothing

Miinukset: Dirty. Increíble luck of minimum decency. Never back again here.

Plussat: Great location and nice ambience. The rooms are a little dated and the in room facilities are average for the price. Staff and room service was great however. Overall it is a pleasant place to stay but for the price I’m sure you could get better in the same area of DC.

Plussat: Clean and great location.

Plussat: Location

Miinukset: Great for a visit to smithsonian and everything is a quick walk away

Plussat: Service, promptness on answers, bar

Miinukset: Breakfast with no buffet Breakfast very expensive

Plussat: The room was very clean . The lobby was attractive and the staff were extremely friendly.

Plussat: Great location Delicious room service food Nice bar Cherif the bellhop was great

Miinukset: Frustrating guest service Main lobby not available to in-house guests when there's an event Inconsistent service and answers No 'solutions' type of responses from staff

Plussat: Stylisch Hotel, a Little old fashioned.

Miinukset: No dayligjht and no planes to Lime and relax at the Pool. disappointing.

Plussat: It has one of the best fitness centers I've seen in a hotel. the rooms are quiet too.

Miinukset: It was very nice all around.

Plussat: tacky to charge for wi-fi

Plussat: I am a return customer and always find my stay as pleasant as the first time!

Plussat: Upscale feel

Miinukset: No street parking, the hotel parking is overpriced.

Plussat: Very good facilities and very friendly and helpful staff.

Miinukset: A little out of the way if you are visiting DC for the monuments and government offices.

Plussat: Staff went above and beyond!!

Plussat: The Concierge and Bellman services Customer service

Miinukset: The check-in process was a bit slow as the record couldn't be located and the front desk asked for the confirmation email. However, once that was received, the process went smoothly and I was content.

Plussat: The staff was very friendly. The rooms were very clean and I loved the pillows and bed. Slept great.

Miinukset: The drinks were a little expensive.

Plussat: The location is hard to beat.

Miinukset: N/A

Plussat: Location and caliber of accommodations was outstanding.

Miinukset: Expensive bar

Plussat: Gabriel at front desk was amazing in helping us to have a wonderful experience and a very positive stay.

Plussat: I have the American breakfast it was delicious and everything was nicely set and they had orange marmalade which is my favorite and I was very satisfied

Miinukset: The bathroom I didn't like it because I had to step over the tub and it didn't have a skid mat mat wish I could have fallen and I don't want that but anyway I talked to the manager and he said they are rooms that don't have tubs they have walk-in showers so next time I will ask for a walk-in shower that was great

Plussat: Comfortable room, excellent bathroom and shower, good breakfast and evening meals, and helpful, friendly staff.

Miinukset: Work-out space/gym was ok but not at the same standard as the rest of the property. Given how warm the weather was (80 degrees), it seemed odd to have the pool "closed for the winter".

Plussat: The hotel was updated and beautiful.

Miinukset: The rooms were a little small.

Plussat: The staff was excellent!

Miinukset: I have zero complaints

Plussat: It was friendly staff super clean court yard was washed and cleaned daily the lobby was cleaned and windows washed ECT the bar staff where excellent along with rest of lobby staff.....I'll be back if I stay in DC again.

Miinukset: The food and beverages where priced higher than most places and I'm not sure why certain items are dine in only vs room service or to the bar? Elavtor needed vacuumed and that's nit picking the facility.

Plussat: The room we had was quite spacious with a very comfy bed & pillows and the household staff did a wonderful job each day.

Miinukset: Restaurant staff coming over to the table to tell us to adjust the gratuity amount given at the end of our dinner. That’s a definite no-no!

Plussat: Staff was very helpful

Miinukset: Internet was slow

Plussat: Everything was amazing! The room, the staff, the premises and especially the restaurant. Felt very classy. We stayed for almost a week and loved every second of it. The junior suite was excellent and very clean. The location was perfect as well- within walking distance of most things. Definitely will be staying here again! Thank you Morison Clark!

Miinukset: The only thing that threw me off was the parking. Though it was valet, it was not complimentary and cost $42 per night. Which seemed a bit too much for my liking. Otherwise everything else was amazing! Totally worth 5 stars, easy!

Plussat: A lovely little bar with happy hour specials. Free, self-serve coffee available every morning by 5:30-6:00 a.m. Gorgeous veranda. This place was in walking distance of everything you might wish to see or do.

Miinukset: I would have appreciated a small kettle in my room. This might be a worthy investment for the hotel, even to borrow (so they don't have to buy and maintain one for every room.

Plussat: very well positioned

Miinukset: I asked for a quiet room and I was put on a room on the main street very noisy. The wifi was not working at the floor of my room and had to ask for a room change to be put on a new room with internet connection available.

Plussat: Charming and quiet.

Miinukset: No do it yourself ice. Had to tip someone for each bucket.

Plussat: The Location

Miinukset: The rooms were not clean. I got bed bugs bites.

Plussat: Interior design

Miinukset: Staff not that friendly for 5 star hotel

Plussat: Nice room set up with a large table for dinning. Great shower and toiletries. Excellent hotel restaurant.

Miinukset: at check in, was given a wrong room (but this was quickly remedied after I called) the hot rob in the pool area was closed for maintenance no licker rooms in the pool area.

Plussat: The hotel exceeded most of our expectations. Excellent stay!

Miinukset: Mattress could have been better

Plussat: Clean,quiet

Miinukset: They charged me for an extra night in error and charged me for items I did not use from the minibar

Plussat: The restaurant was divine. Certain front desk staff were excellent. The elevator had a bench, my daughter loved that.

Miinukset: The night clerk who checked us in was rude and condescending.

Plussat: Perfect. Clean and comfortable.

Plussat: The staff was very nice and the hotel was within walking distance of lots of restaurants and attractions.

Miinukset: Didn’t care for the fact that house keeping came into the room multiple times a day unless you put this little tag on the door.

Plussat: Everything

Miinukset: Nothing

Plussat: Great location

Plussat: Shower bed pillows sofa fitness room all very good

Miinukset: Curtains didn’t work right. Coffee maker hard to see and tricky to work. Prefer door on shower. Service in breakfast room was terrible. Few customers and many staff but staff stood around chatting together ignoring us. Took 20 minutes to get coffee and more to order food

Miinukset: The hotel should expand it’s lobby. Consists of only a tiny area where there is rarely a place to sit. I found this really surprising for a hotel of such status. The lack of a proper lobby also takes away from the 1st impression one gets when arriving at the hotel. There is room for expansion by taking over a small part of the large adjacent restaurant.

Plussat: Very friendly and helpful staff. Francis at the desk was particularly helpful. She anticipated our needs several times, notably in getting us into the style of room that we had booked. Initially we were in a non kitchenette despite having booked one. The kitchenette was very handy on a couple of occasions The room was very large and comfortable. The location of the hotel we found to be very good. Great food market near the University close by and about a 30 min walk to Georgetown in one direction and the Mall and museums in the other. It suited us very well.

Miinukset: Nothing, everything worked very well.

Plussat: The Room was massive, kitchen area with large fridge was great for buying own food and eating in

Plussat: We chose the hotel for location, easy to walk to attraction, handy store and ATM next door and quite

Plussat: Friendly staff. Spacious and confortable room

Plussat: Hotel was clean and comfortable. Great location.

Miinukset: Nothing

Plussat: Location!

Miinukset: Lack of free parking

Miinukset: It has two buildings with two separate entrances connected by a parking garage. We had to go up stairs in both buildings and walk through building and garage to get to our room.

Miinukset: Everything , only nice people in DC

Plussat: Location number 1! Room nicely appointed and comfortable.

Miinukset: Really, no complaints

Plussat: The room was very clean. The location was very convenient. Bed had lots of pillows and the bathroom shampoo, conditioner, soap etc was very nice. Free Washington Post delivered daily. Front desk staff great and helpful. The food is delicious at the Garden hotel restaurant.

Miinukset: The kitchen light was very dim and the picture quality on the LG TVs was not good at all. Restaurant list that they provided could be more complete.

Plussat: Great hotel well located for a short stay in Washington. friendly and helpful staff

Miinukset: Nothiing

Plussat: We rented a suite and it was excellent, close enough to everything to walk around the site close by Lincoln Memorial.

Plussat: Everything was perfect!

Miinukset: Nothing

Plussat: Room elegance

Miinukset: Room clean up had some problems I had to notify manager of. He documented the problems. The bathtub drain switch did not work. Required a service call Saturday night

Plussat: Beautiful facility and room

Miinukset: Bathroom smelled like smoke one day. Service was a little slow

Plussat: Close to everything in DC.

Miinukset: none

Plussat: Service

Miinukset: The bed to high pillows very soft mattress needs to replaced ..

Plussat: The beauty of lobby and location CNN and Fox on bar tv's that's good! Benjamin the bird is cool

Miinukset: Different pillows please..too soft

Plussat: Everything! The bed was very comfortable and the room was very classy with lots of little details.

Plussat: Everything. Perfect

Plussat: the gentle complimenting of the history of this building with the luxurious touch of the Trump chain is unparalleled. I absolutely loved this place and the staff couldn't do enough for you, I wouldn't have an issue if this was rated 6 star

Miinukset: Only thing I would have liked i guess is a facility to have a dip, a small pool or a jaquizzi would have been nice after a long day of site seeing.

Plussat: Loved everything about the hotel! The staff were amazing and willing to help with everything from check in to check out. The bartenders were wonderful, the valet and front desk employees were exemplary.

Miinukset: No, everything was great.

Plussat: Everything from being in the heart of it all to the meticulous detail put into every aspect of guest service.

Miinukset: Nothing, it was a flawless experience.

Plussat: Great location, friendly staff, superbly comfortable bed.

Miinukset: Nothing.

Plussat: Super comfy beds. Fabulous staff. Ate in both the bar and restaurant. Delicious food.

Miinukset: Frosted glass door to toilet and shower - no privacy

Plussat: The location

Miinukset: N/A

Plussat: I liked everything. I could not fault the staff, they were very helpful, friendly, and attentive. The hotel was in a good location to see and visit the Capital. The hotel was very clean and extremely comfortable to stay in.

Miinukset: There was nothing at all wrong with this hotel. The staff were very friendly and attentive, and the hotel itself was very good.

Plussat: All the staff were incredibly helpful and courteous!

Plussat: Loved the location, staff, cleanliness of the hotel.

Miinukset: The bathroom is open to the room with just a piece of glass between the toilet and the bedroom. Not private what-so-ever. I was staying with a friend and thank goodness we are close, otherwise this would have been very awkward.

Plussat: The bellboy from the Philippines was outstanding. Such a nice man who couldn’t have been sweeter and more helpful. What a wonderful way to be greeted when you first arrive. The entire staff was very nice. Loved the bed. So so comfy. Will definitely stay again.

Miinukset: Only complaint would be we needed a refrigerator to store some items but it smelled awful so had it replaced but it also smelled. They need to clean them out then store with the door opened. You also need to price match online bookers.

Miinukset: Like staying in Paris, really small rooms.

Plussat: Solid hotel for professionals and tourists. Perfect location and excellent service.

Miinukset: The bar prices are high, as in most hotels.

Plussat: The staff were pleasant.

Miinukset: The breakfast was not ideal. The staff seemed a little disorganised.

Plussat: Bed was super comfy... Room was small and I thought price was high compared to other similar properties in DC and NYC....

Plussat: Great stay. Staff were lovely. Would highly recommend.

Miinukset: However strange bathroom with translucent door.

Plussat: Breakfast was very good and matched in price to local independent offers i.e. it's not worth going elsewhere to eat. Bedroom was spacious and kept immaculate for the 3 nights we stayed. It's not cheap as hotels go, but here paying more is a guarantee of quality in everything. I'd go back there again and recommend it to others.

Miinukset: At first I thought that it was a bit too far out, but there are plenty of restaurants around and the Metro is nearly next door. It takes only one change of Metro line to get to the Washington Mall - hardly a problem on reflection.

Miinukset: they called me during the night to check if someone was in the room ... It is just CRAZY

Plussat: Good location. Bell staff and concierge were very helpful.

Miinukset: Housekeeping was inconsistent. No washcloths second night. Half turn down service. 3rd night no bath mat, no turn down service. No bottled water. Long strands of black hair on sheet. Gross. Furniture in room is old. Told front desk on second and third day. Perhaps housekeeping was mad so by the 3rd night we got bad service. First time I never left a gratuity for the housekeeper . For 1000.00 for 3 nights I was disappointed.

Miinukset: Front desk person Alyssa was helpful but unfriendly and aloof.

Miinukset: Room service after 11 pm is bad.

Plussat: The room was very clean and well maintained. The facilities were impressive. The room service menu was varied and the service was excellent.

Miinukset: $55 per night for parking was a bit exorbitant.

Plussat: Location was awesome for restaurants, entertainment and for exploring DC and all it offers. The staff at the hotel was fantastic and offered great recommendations. The pool and workout room was perfect!

Plussat: Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well.

Miinukset: Nothing. It was great.

Miinukset: Paid WiFi or sign up for free WiFi.

Plussat: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Miinukset: Parking $55 per night!

Plussat: Courteous staff...excellent customer service.

Plussat: Everything

Miinukset: Nothing

Miinukset: Cleanliness was poor

Plussat: The location. Apartment style for a longer stay with colleague for work related conference

Miinukset: Noise from the street. Wooden blinds did not block out light in the bedroom

Plussat: Good location. Clean

Miinukset: Very poor lighting and lack of cupboard space in the kitchen. Reception desk often not manned

Plussat: If you’re visiting D.C. then this hotel/apartments are in an ideal location. Just a 10 minute stroll to The Mall and Whitehouse. There’s a couple of Metro stops just a short walk away that will essentially take you to all the places that you will want to visit. The apartment was clean and we had daily service with no issues at all. Free WiFi which worked well too. If I was returning to D.C. I’d certainly stay here again - a little bit pricey but you’re paying for the location .

Plussat: Super location. Friendly staff. Spacious apartment

Miinukset: No restaurant. Expensive parking.

Plussat: facilities excellent cleanliness location perfect staff

Plussat: Location

Miinukset: The hotel is tired. The room i was assigned was very tired.

Plussat: Excellent place. All possible amenities. Great location. Wonderful experience.

Miinukset: Nothing to complain about.

Plussat: Huge Room. All the amenities of home (full sized refrigerator etc), comfortable bed, easy access from Metro

Plussat: Very comfortable bed, large spacious space

Plussat: The room was an apartment. It was very spacious.

Miinukset: Parking deck was terrible. Two-way traffic in the same direction. Very stressful and difficult to enter and exit.

Plussat: Size apartment and convenience of the location

Miinukset: Wished there was a commissary on site for basic end of day items— Bottled water Pop Snacks Etc

Plussat: Everything was excellent

Plussat: Breakfast was average. Service was good.

Miinukset: Entering the hotel through the motor lobby

Plussat: Everything! The staff was amazing! Andrew and Juan were friendly and very helpful.

Miinukset: Had to pay for the pool and gym since it’s shared. Also the pool is inside.

Miinukset: The service this trip was underwhelming. Few encounters with rude staff. The check in process was inefficient, rooms weren’t ready for hours after normal check in time and no call or notification when they were ready. Also, hair in the bathroom from previous guests.

Plussat: I was given a fabulous suite because the hotel being fully booked and that's what was left. My experience was exceptional. I have always been a Ritz Carlton devotee but this was beyond!

Plussat: All the staff was terrific!

Plussat: Beautiful, large, and comfortable rooms!

Plussat: - Facilities were great - Hotel rooms comfortable and spacious - Very nice Gym facilities - Front desk staff very welcoming and corporative

Miinukset: - Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm

Plussat: The pool The friendly staff

Miinukset: Tea making facility in the room.

Plussat: Housekeeping staff was awesome.

Miinukset: Never could get through to the front desk to have my bags taken down. After three tries and no answer, I took them down myself. This was at 10:15am on a weekday. Only one person at the front desk for my check out. There was a line of five behind me. This was at 10:15am on a weekday.

Plussat: Great location

Miinukset: The hotel rooms are kind of shabby. We were in a 1 bedroom suite which was nice but the furniture and decor wasn't very luxe. The lighting in the bathroom was terrible, and the marble floor was extremely slippery. There was no turn down service so lots of wet towels when we came back from dinner. Bugs in the bathtub, too. We stayed at the Four Seasons the night before and it was a spectacular for a very similar price.

Miinukset: In serious need of an upgraded restaurant

Plussat: Great location wonderful staff

Miinukset: Expensive

Plussat: The location was fantastic for business and sight seeing. Very close to the National Mall, Capitol Hill and Union Station.

Miinukset: The room darkening blinds weren't really that effective.

Plussat: Great location and lovely staff.

Miinukset: Smallish rooms. But we knew that before anyway

Plussat: The room was nice - exceptionally clean and the bed was very comfortable. Location, for us, was nearly ideal (close the train station and many of the main DC sites). Several restaurants/cafes within easy walking distance including the restaurant in the hotel, bakery/cafe just down the street and many casual dining options in the train station.

Miinukset: TV placement in our room was odd - on the left side of the bed, making viewing difficult. Rooms along the front of the hotel come with a fair amount of street noise (sirens, horns, people shouting) - not unexpected given the location. We were given the option of a quieter room at check-in (nice of them to offer) but declined as we wanted the street-view so this is more a suggestion that light sleepers request a quiet room away from the front of the hotel.

Plussat: Location was superb. Right across from the main train/metro and bus connections. It was clean and the staff were extremely helpful and pleasant. There was an area where tea and coffee were freely available too in the morning. We didn’t have breakfast. There is an Irish pub connected to the hotel and another one next door. We found some great and reasonably priced places for food nearby but we only stayed 2 nights so didn’t explore eating extensively.

Miinukset: Nothing comes to mind.

Plussat: The beds were very comfortable and the shower was roomy and had good water pressure.

Miinukset: The valet parking is very expensive and the only option for parking unless you want to move your car every 2 hours. There was no coffee pot or microwave in the room.

Plussat: Everything! The staff was very nice and delivered much more on our expectations

Miinukset: All was well

Plussat: Location, location.

Miinukset: A bit noisy.

Plussat: Comfy and clean hotel in a great location for those within to see the sights and sounds of Washington. Everything in terms of the city centre sights and restaurants are all within comfortable walking distance. Seemed to be surrounded by a nice neighbourhood we had no problems walking to and from. Rooms itself was clean and comfortable. Staff very welcoming and friendly. Excellent valet service too.

Plussat: Convenient comfort and friendly

Plussat: The rooms are not large, but we had a king bed, plenty of space to move around and a fantastic bathroom. The big shower with no tub and two shower heads was very nice. The king bed was crazy comfortable. Our 5th floor windows looked out at the intersection but it was super quiet. Great AC. Two blocks to Union train station, which has buses and car rental as well. The Dubliner restaurant downstairs was plenty tasty. Great beer.

Plussat: Sijainti lähellä juna-asemaa.

Plussat: Close to Union Station and Capital Hill

Miinukset: Nothing

Plussat: We arrived 5 hours early just to store our luggage while we planned to eat lunch and take a quick tour around our hotel. We were greeted at the front desk by a nice young lady that assured us our room was already ready - a huge plus to us...Everyone was extremely helpful, friendly - would definitely stay at this hotel again. Union Station being a stones throw a way was BIG plus!! The Dubliner - oh, the food here is excellent. Highly, highly recommend eating here. The extra amenities did not go unnoticed. Chocolates, Irish Cream, Bath Robes, Umbrella to use!

Miinukset: Nothing was disliked by my husband or I.

Plussat: Convenience to Union Station. Excellent facility.

Plussat: excellent service and friendly staff

Plussat: The hotel staff are extremely helpful and accomodating. The hotel is very well kept and welcoming. The attached restaurant is fun and has good quality food for great prices. The hotel is conveniently located within one block of a major shopping centre with direct metro access, so very easy to get around the city.

Miinukset: Swimming pool in the hotel, or one nearby would be a major asset for families with children.

Plussat: I like the proximatey to the Capital and the Mall and to Union Station. Taxi fares to other parts of the city are not to bad and the metro is right there at Union Station.

Miinukset: There is no shopping near by. This is a business and residential area for government.

Plussat: Excelent.

Miinukset: No

Plussat: The location is ideal for visiting Washington.

Miinukset: The check-in staff could be more interested and breakfast facility is quite poor and expensive in comparison with same standard hotels in Europe.

Plussat: The hotel was centrally located, within walking distance to all the major attractions and union station.The staff and room were excellent and we enjoyed the food and drink in the pub.

Miinukset:

Plussat: friendliness of staff, hotel position, cleanliness

Miinukset: breakfast staff rather indifferent

Plussat: A nice friendly hotel with character.

Miinukset:

Plussat: The fruits and juices

Miinukset: No omelette

Plussat: The staff was friendly, helpful and patient. I, along with friends, were visiting to attend the HRC Gala. Our request for early check in was accommodated with great ease. It was a relaxing stay and beautiful hotel. Great lighting and interior for pictures!! We had an awesome time!!

Plussat: Great location. Large lobby. Good sized rooms. Lifts even have TV !!

Miinukset: Nothing

Plussat: Location, service and staff were excellent

Miinukset: Somethings were a little pricey inside the hotel

Plussat: The facilities are modern and quite new. Staff very polite. The room was very comfortable and the location of the hotel is excellent

Miinukset: The wifii access should be included in the price

Plussat: The ambiance.

Miinukset: Food rates.

Plussat: Friendly staff, Starbucks in lobby, great food and drinks at the bars, beautiful decor, close to convention center

Plussat: Beautiful and clean room, great location.

Plussat: The staff remembered my friends and me from the day before and made us feel very welcome.

Miinukset: We wished there was a small freezer compartment for our ice packs in the room fridge. It’s is highly possible that in a different room than mine, there was such a fridge. Otherwise, our expectations were exceeded on every level.

Plussat: The staff was friendly and very helpful. It was centrally located . The hotel was quiet and offered a number of options for eating.

Miinukset: I did not like that the business center charged to print tickets/ passes.. The parking rate was $40 per night.

Plussat: Location

Miinukset: Rooms are dated--you can't rely on location forever.

Plussat: Staff

Miinukset: My air conditioning don’t work

Plussat: Staff was stellar! Accommodations perfect, setting is beautiful and your just close enough to all the sites and action without the hussle and bussel that goes with it!

Miinukset: Not that you can doing anything, just wanted your guests to know there is a very busy Hospital directly across the street. Lots of ambulance traffic. (Sirens)

Plussat: Spacious rooms, nice balconies, full kitchens, convenient location to shops/restaurants, exceptionally courteous staff...

Miinukset: The only complaint is the hospital is a stones throw away, making routine ambulance sirens a regular occurrence.

Plussat: Accommodation good, staff very friendly & helpful. Near to public transport.

Miinukset: Sound of emergency vehicles as near to hospital.

Plussat: Staff was helpful and cheery.

Plussat: The location of the hotel is good and i was well received

Plussat: The Staff is willing to help always and they do everithing possible to welcome guests at they arrival. Very good position respect to the main attractions in Washington. In any case very close to the underground. Very spacious and cleaned rooms fully equipped with enything necessary also for a long staying. Very good rate cost/service provided.

Miinukset: Not applicable

Plussat: Tilavat huoneet, keittiö

Miinukset: Vanhat saniteettikalusteet, läheisen sairaalan hälytysajoneuvot häiritsivät

Plussat: Very good location! Friendly staff

Miinukset: Mosquitoes inside the room

Plussat: Staff were awesome, room was clean and spacious.

Miinukset: only problem was the toilet in the bathroom. there was no real way to sit on it... it was stuffed in between wall and sink. had to remove roll of toilet paper to be able to even try to sit down.

Plussat: The staff was the most helpful staff I have ever encountered at a hotel/motel!!! They were happy to answer all my questions and I felt like they had all the time in the world to talk to me. They printed my airline boarding pass, gave me a wake up call and reminder call and called a taxi for the ride to the airport!!! The room attendant was friendly and completed all our requests with a smile on her face!!!! Excellent location( withi. Walking distance to my son’s apartment), nice big room and excellent staff!! A very well run establishment- many thanks to staff and management

Miinukset: Honestly the only thing I didn’t like was the small bathroom, but hesitate to mention it because it’s not something you can fix. As far as needing to fix anything , I would say it’s a great place to stay and I will highly recommend it!!!

Plussat: Amazing location. Rooms ample and clean

Miinukset: Dish network

Plussat: Great spacious room, comfortable bed, functional kitchenette, well located.

Miinukset: Few good eating places in the neighborhood.

Miinukset: Better description of room before booking.

Plussat: Location ideal: between Lincoln Memorial and Georgetown Everything new. Great Bar Vibe. Center of GW University Young and older crowd: students to bizmen .

Miinukset: Small rooms

Plussat: Mukava hotelli, erinomaisella paikalla. Ystävällinen henkilökunta.

Plussat: Micro hotel but still a decent size room for solo traveller. Staff very friendly and helpful, only 15 mins from national mall so close to sights and not too far from airport with accessible modes of transport

Plussat: Very comfy, small hotel. Nice pizza downstairs, love the staff and it is centrally located. I enjoy my stay every time

Plussat: I loved the whole vibe of the hotel, it was super clean and maintained well.

Plussat: Location is superb.. Minutes from the Lincoln memorial and the White House. Its a micro hotel so the rooms are small but very well equipped and the beds are really comfortable

Plussat: The hotel is situated very close to White House

Miinukset: The was only one chair in the room, so me with my wife were not be able to seat and drink tea together. My feeling that room was big it was not ready for two person.

Plussat: Very large and comfy room, gym well equipped. Easy to walk to and from the mall and Georgetown.

Miinukset: I had a Late night arrival therefore put do not disturb on room. Resulted in room service calling shortly after 9am to ask if I wanted to skip Service.

Plussat: Location to explore Washington and Georgetown in particular is excellent. The only shortcoming for us was a lack of a safety grab rail in bath for the more elderly and less agile guests.

Miinukset: See previous response.

Plussat: I loved the hotel’s decor to be really beautiful. Very modern, with a nice mix of comfort and elegance. It was totally my personal decor style all the way. Beautiful use of colors, textures, and smells. The lobby smelled like heaven every time you walked in it. That was best welcome!The staff was super sweet, and I really appreciate Kai (spelling), the supervisor, for being so accommodating, and very pleasant. All the ladies at the front desk, were also very lovely. The rooms were large, very clean, and the Molton Brown bath products were my favorite. The bed was so comfy, and sometimes very hard to get out of :) Thanks for a great stay, we will definitely be back.

Miinukset: No complaints

Plussat: Hotel is in a good position for business travelers not very far from Washington attractions.

Plussat: Staff was very friendly. Lobby was beautiful. Room was large and quiet. Bartender and Manager were professional and helpful.

Plussat: The location is great and the room was excellent. I got a weekend rate and it can't be faulted!

Miinukset: Given that it's 5*, there is a slightly tired feel about the lift and the corridors. But I given what I paid this is absolutely fine!

Miinukset: Welcoming and departing was unfriendly. Not sure why the receptionist in both cases was unfriendly.

Plussat: Location was great for our visit.

Miinukset: Daily facility fee is annoying - it's just a way to hide the rate. If it included breakfast or even some snacks in the morning that would be better.

Plussat: Location perfect. Nice lobby. Helpful staff. Good housekeeping.

Miinukset: Not enough toiletries.

Plussat: Great location Excellent staff

Plussat: It was wonderful