Washington hotellia

Plussat: Everything!

Miinukset: Only that they don’t have an ice machine where are you can frequently go and get ice but I understand it’s because of the pandemic. But one of the maids actually came up and bought it up for me when I asked for it ! Very nice

Plussat: Location

Miinukset: No food no ice or vending machine ask for towels never received them also it wasn’t on the site that none of the above wouldn’t have been available until charged and booked then the bad news.

Plussat: Lobby was nice, view from the room was also but the window was dirty

Miinukset: Wasn’t very clean, I had to dust/disinfect the room. The curtains were dirty on both sides and again, the window wasn’t clean so the view wasn’t completely clear

Miinukset: No parking no bell hop or valet. No restaurants they were closed

Plussat: Location and ease of transportation.

Miinukset: It was not clear prior to staying that the only parking was valet at $59.00 per day, which added surprise costs.

Plussat: Everything perfect

Plussat: Location close to capital One Arena, The White House and museum

Miinukset: Parking was very expansive and public parking not available on arrival

Plussat: The hotel was operating with limited staff and facilities (restaurants closed, no valet parking) but the staff that were there were very friendly and professional.

Miinukset: Maintenance in the room could have been a little better. The blind wouldn’t close all the way and the faucet leaked onto the sink.

Plussat: Yes n yes

Miinukset: Nothing

Plussat: Room its prettyn8ce and clean. Comfortable.

Miinukset: Maybe the hosekeeper shld need tocleana little bit more, esp the carpet.

Plussat: It had potential: name, location, etc.

Miinukset: COVID-19 makes this different. Despite that fact, I don't think our experience would have been that much different. Customer service was lackluster! There was no real care for us as guests...

Plussat: Mixed the old and the new - beautiful architecture, with modern amenities. Conveniently located for all my needs while in DC for business.

Miinukset: Daily amenity charge, while it was advertised in the listing, it was still a bit of a surprise and added up over 6 days.

Plussat: The Crowne Plaza The Hamilton was a lovely hotel. All of the staff were quick to help and offer assistance. The rooms were gorgeous. The location was perfect for a concert at the Verizon Center, going to the monuments on the Mall and going to a football game at FedEx field.

Miinukset:

Plussat: Located nearby the Metro and at walking distance from Museums and Monuments. Very nice staff, friendly and helpful. Quiet, nice room on 9th flloor.

Miinukset: The heating system a little too noisy, even when switched off, you could hear the next room's!

Plussat: Awesome location. It is within walking distance of all the attractions in Washington D.C. Rooms were also comfortable..good amenities.

Miinukset: No late night food anywhere in or near the restaurant after midnight.

Plussat: Perfect location for easy access to the National Mall and other historic sites in Washington, D.C. The metro is located one block away! This historic hotel is impressive.

Plussat: Lovely comfortable hotel, close to all historical sights and museums. Staff courteous and helpful. Spotless rooms with eco-friendly toiletries supplied. Overall a very welcoming and facilitating hotel.

Miinukset: Nothing we didn't like. Not a great variety on the menu but wasn't an issue for our short stay.

Plussat: Location and cleanliness. Value for money with good amenities.

Miinukset: Improve in friendliness of staffs.

Plussat: I really appreciate the quality of the room I stayed in as well as the staff. During my stay, there been a rowdy bunch of Middle School students who were staying for the weekend but as soon as I called up the hotel staff to complain about the noise at 8:30am, security sorted them out within half an hour. The hotel employees then even called me up again to make sure I was alright. I really appreciated their attentiveness.

Miinukset: no.

Plussat: Excellent room and services! Great Hotel

Miinukset:

Plussat: Ystävällinen ja palvelualtis henkilökunta, keskeinen sijainti, hyvä aamiaisbuffet

Miinukset: ei

Plussat:

Miinukset: No free internet / matress too soft

Plussat: It was very close to all the attractions and also very friendly and helpful staff.

Miinukset:

Plussat: The hotel was among the cleanest I have ever stayed and the location was so convenient.

Miinukset: There was practically zero hot (or even warm) water if you wanted to take a shower in the morning after peak hours --- I tried to take a shower on a Saturday morning around 10 and there was absolutely no hot water. The evening before was no problem.

Plussat: Convenient and nice staff.

Miinukset: Very small bathroom

Plussat: I love the location and the view was great. I was greeted with smiling faces. The hotel staff were very friendly and accommodating. My stay was fantastic!

Plussat: LIKED EVERYTHING ABOUT IT ESPECIALLY ALL THE PEOPLE THAT WORK THERE. ALL OF THEM HELPFUL AND FRIENDLY....

Plussat: It looked nice.

Miinukset: It was so dirty. There were hairs in the tub and the toilet seat had some sort of gel on it. I would have liked to have known about the $40 parking fee when I booked it.

Plussat: no comment

Miinukset: no comment

Miinukset: The room was dated. Did not meet my expectations at all. The room did not match the description as listed on the website.

Plussat: The staff was wonderful, the restaurant was enjoyable with great service, the location was convenient to all. The hotel seemed a bit dated but overall an enjoyable stay.

Miinukset: No

Plussat: Not much the parking passes didn’t work and we didn’t get clean towels the room was dark and dingy and we had to change rooms

Miinukset: The attitude of the person behind the front desk was deplorable

Plussat: Location

Miinukset: price is high for such a small room

Plussat: They charged me 3x. Then reversed them all. then charged me twice again.

Miinukset: The Pool Was Closed

Plussat: The room is very comfortable.

Miinukset: Noise leaking from the entrance of room.

Plussat: Location, room, parking fee

Miinukset: Restaurant

Plussat: I could walk almost everywhere I want to go. Location was great. Bed linens and towels were excellent - plush. Housekeeping services were very good. I stayed in a recently redecorated room, and the furnishings were very good. Room was very clean. Concierge was most helpful. There was an unofficial taxi stand right outside the hotel, so I was able to just walk across the driveway and get a cab.

Plussat: Location in the walking distance to White House, Capitol Hill and Lincoln Monument. Outdoor swimming pool and fitness center in the basement. Free WiFi. Underground car park possibility. Very, very big kingsize bed!

Miinukset: Quite expensive. Car park must be extra paid. No breakfast included in the price. Loud aircondition.

Plussat: Free hi-speed internet access, and friendly staff.

Plussat: Viihtyisä ei kovin suuri huone. Mukava uima-allasalue. Kävelymatkan päässä nähtävyyksistä, sekä ruokapaikoista.

Miinukset: ei room-serviceä yöllä, mikä oli harmi :(

Miinukset: Ravintolan tilausruoka

Plussat: näkymät, avaruus, lobbyn sisustus

Plussat: Hotellin henkilökunta poikkesi todella edukseen palvelualttiudella muihin vierailtuihin hotelleihin verrattuna Yhdysvalloissa.

Miinukset: Huoneiden kunnostus ja ehostus. Myös sisustuksellisuutta voisi lisätä.

Plussat: Pool in the hotel and good location.

Miinukset:

Plussat: breakfast

Miinukset:

Plussat: The proximity of the hotel to city centre

Miinukset: The overall service level could have been better. Normally most of the hotels rates now includes breakfast, whereas here it was not included and the quality of breakfast was poor

Plussat: Clean facilities, comfortable bed, great location and awesome staff

Miinukset: Air conditioner wasn't as strong as I would've liked

Plussat: Very friendly staff

Plussat: the location was great and the atmosphere was excellent

Miinukset: I paid for 3 rooms and 2 of the rooms were not cleaned everyday i.e. garbage taken out, new towels etc. even though the do not disturb sign was not on the door

Plussat: Clean and great location to everything! Food, bars, shopping and lounges.

Plussat: Everything

Miinukset: Resort fee is outrageous for useless amenities

Plussat: Loved the friendly staff at the breakfast buffet.

Miinukset: Comparably to others In the area, I found Hyatt’s valet slightly higher than other hotels.

Plussat: The hotel looked beautiful and if it were not a pandemic it would probably be much better. I liked the location

Miinukset: The front desk clerk told me there was a complementary self service parking near the hotel. I parked there and the following night I was charged $50. There was no maid so my room could not be cleaned between nights which I feel like I should have been told prior to check in

Plussat: The location

Miinukset: Covers on bed were dirty, no housekeeping, trash in hall ways . Staff did not care and asked me didn’t you read the paper you have to request room service. It was so nasty and I couldn’t wait to leave. It was no need to complain to staff because they did not care.

Plussat: Well maintained

Miinukset: No swimming pool

Plussat: Everything

Miinukset: Expensive valet parking

Plussat: We have stayed many times. Location, atmosphere and cleanliness all keep us coming back.

Plussat: Location was excellent. Walking distance to Chinatown and Smithsonian museums and the other Mall attractions.

Plussat: Location

Plussat: The manager, who gave my husband and me special care during our stay to celebrate my 60th birthday. His special care included taking us up to the roof to see the full moon at 12:12 on 12/12.

Miinukset: Not a single thing.

Plussat: The staff was very friendly and the location.

Miinukset: Pool is a lot smaller than it looks in the pictures.

Plussat: Staff was inviting, friendly, welcoming and helpful.

Miinukset: WiFi was so bad. My room was very noisy. I think privacy is an issue having the rooms doors not very well secured (high doors and gaps between the bottom of the door and the ground)

Plussat: Friendly front desk service and very good housekeeping.

Miinukset: The fire alarm in the middle of the night.

Plussat: Location is great and hotel has potential as a nice boutique hotel.

Miinukset: Front desk is short staffed and not super knowledgeable or polite. Room had mildew smell and A/C did not work at all. I also did not appreciate the hidden hotel fee on top of room rate (about 24/nt).

Plussat: location is supberb, great value.

Plussat: The cleanliness

Miinukset: No indoor pool and hot tub

Plussat: Cleanliness, friendly staff

Miinukset: View was lacking ( not something you can change) Room was small but fine for my purpose The outlets by the bed were kind of loose

Miinukset: Didn't provide the double bed I had booked. But then gave me a discount which was acceptable.

Plussat: Location

Miinukset: Smelly rooms. Uncomfortable beds. Loud heating

Plussat: Bed was comfy. Water was hot. One of the rooms I stayed in had a decent view. The other one was a handicapped room (I didn't need it) and was crowded. Breakfast was reasonable, all things considered.

Miinukset: I had one reservation for 2 nights and then when the hotel did not answer my email I booked another reservation for a 3rd night. This meant I had to change rooms from a handicapped one with no view for 2 nights to a better, different one for the last night. I asked the guy at the front desk to handle this when I checked in but he didn't and so the morning of the last day I had to move. Not a big problem, but also not ideal. Also, little description of hotel facilities in the room.

Plussat: The staff and that it had a CVS practically connected to the property

Miinukset: The room smelled like an ashtray. The walls and carpet had absorbed the smell. Ironically it was situated next to a PURE room which I am sure was also a smoking room in the past. No complimentary water and no fridge. Mattress was hard as a board and I prefer a firm mattress. Tiny pillows.

Plussat: Location, cleanliness, friendly staff.

Plussat: Location Also the meeting I was attending g was in same building

Plussat: The location was perfect! 10 min walk to the white house! I suggest getting a bird scooter and getting around that way. The entire hotel was very clean. The bar in the lobby is a bit pricey but good. Pro-tip is sit at the bar top. You'll thank me later.

Miinukset: The room was nice but did feel a little dated.

Plussat: Great hotel. No complaint. Very clean with friendly staff

Miinukset: Cost of parking was nearly the cost of the hotel. Completely outrageous

Plussat: The hotel has a very nice lobby and restaurant. The room and furnishings are old but not ugly. The bed was very comfortable, the bathroom could be more modern.

Miinukset: There was a 2cm gap under the door so all the noise came into the room. Parking is extremly expensive.

Plussat: Location

Miinukset: Vending machines weren’t working no late night convenience store in hotel

Plussat: I like the overall room. It’s very comfortable. They were also very kind enough to give me a free complementary breakfast voucher. Location is perfect very close to tourist attractions and shopping.(15min walk to shopping area/Portraits Gallery for example)

Miinukset: Housekeeping completing a clean of room every 3 days- I don’t understand this point. Is this a business decision due to costings, I don’t remember this rule for other Hilton’s I stayed in across the globe. I stayed for 2 nights so room was not cleaned at all. The fact that my room (I don’t think any room does) does not have a sign for “make my room”, not quite sure how they would clean my room or know if I had towels on the floor which means new towels requested. I phoned housekeeping to advise I needed more towels, at the time my room was clean (day 1) so didn’t need to ask to clean. I am sure they would have if requested. Although I received a breakfast voucher for continental breakfast for day 1, the actual breakfast with buffet is $28 per person (excl tax). I think this is way overpriced, which is why i didn’t pay for it for day 2. (This is over $60 for 2 people with tax and tips). I think there should be an assessment done over pricing, I don’t think the market or competitors offer it this high. There’s also loads of restaurants and cafes close by and breakfast would not cost this much.

Plussat: It's a great location behind the white house but I wish they'd offered a free breakfast

Miinukset: at least letting us know they're going to be replacing AC units on the roof and not having to look at a giant crane truck the next morning

Plussat: walking distance to metrobus and dc cirulator , walking distance to the White House

Miinukset: rooms had a musty smell, room temperature was difficult to adjust (room was either hot then cold with just a 1 degree adjustment)

Plussat: Location to White House and site seeing was great. Room was spacious. Staff was friendly. We will definitely stay here again.

Miinukset: Pillows are not comfortable. I normally bring my own but forgot to this trip. Only negative about this trip was the pillows.

Plussat: Location was excellent

Plussat: At the front desk it was helpful to receive a list and a map of nearby restaurants with their phone numbers and opening/closing hours. When we arrived in the room the alarm/radio was not working and after a quick call someone arrived promptly to replace it. As someone who used to work as housekeeping in a hotel, the room cleanliness here was superb!. The concierge was very knowledgeable of the area and after giving us a map and marking our route, we had no problem getting around.

Miinukset:

Plussat: Perfect location, 2 min to White House and in walking distance to most attractions. Room space was really satisfactory and it was clean and comfortable. price was good for what we get.

Miinukset: Decoration could be renewed but it is ok for me as far as everywhere is clean and rooms are comfortable.

Plussat: The location was perfect, peace and quiet and so comfortable.

Plussat: The room was very quiet.

Miinukset: Nothing

Plussat: That it is geographically close to the White House and the Capitol.

Miinukset: Front desk staff were not that helpful but the bell boys were extremely cooperative.

Plussat: Very helpful staff. Nice room.

Miinukset: Valet parking was too expensive.

Plussat: Good location

Miinukset: Loud guests could have been dealt with better by hotel staff

Plussat: The location of the hotel and the feel of the place

Miinukset:

Plussat: the front desk service was very good, the room size was excellent

Miinukset: concierge service - poor! breakfast service at the restaurant - very bad, specially regarding the seatings - although the room was almost empty i was placed just beside the kitchen entrance

Plussat: Rooms and overall service

Miinukset: In the rooms there is no fridge with snacks and beverages

Plussat: Clean rooms, good staff service

Miinukset: nothing specific that I didn't like

Plussat: Lobby is very nice.

Miinukset: Elevator didn't work. Ice machine didn't work. Room is not 4 star level. WiFi isn't included. Room service isn't available midday.

Plussat: location, cleanliness

Miinukset: Cost of parking garage, no continental breakfast

Plussat: The location, gym and restaurants.

Miinukset: There was a lot banging noise over my room

Miinukset: I informed the hotel what I want and when I am coming. I arrived pretty late, after 10pm, however, I was still assigned to a room that's not prepared with a big orange machine turned on, sounds like a vacum. I NEVER experienced such a thing my whole life. Then I was assigned to another room which I can literally heard the noise from the next door. Then during midnight I was waken up by the MOANING sound from next door. And the attitude of the staff is just not professional at all, make me feel like it was my FAULT. Feeling very bad. Won't come back again.

Plussat: The cleaning serveice did not take the dirty glasses nor did they give us clean glasses. Otherwise, great hotel.

Plussat: The staff at check in was very nice . The common areas were very nice

Miinukset: The staff said the room was recently renovated but it left a lot to be desired . The room smelled like sewer and was small , I would say the room was average

Plussat: The lobby was nice.

Miinukset: The room was extremely small and the bathroom was misproportioned (so much I'll make up a word to describe it as best I can).

Plussat: The bed were small not what they promised when I called. Not happy about it at all. We had a part of 6 and they couldn’t work with us

Miinukset: The bed size, the shower, the extra charges

Plussat: modern and clean

Miinukset: long walk to get to room, parking garage was confusing, girl at the desk was very uninformative, hotel was too busy, long lines at check in, noisy climate system, paying half of the price of the room to park in their garage, no deserts on the room service menu, Taxi was 12.75 cents to go a mile away and Uber was half the price.

Plussat: Everything was great

Plussat: Nothing

Miinukset: The hotel did not include WATER at the rooms. This is unbelibable

Plussat: Very helpful and friendly staff, lovely room, with a nice view of Washington.

Plussat: Helpful, friendly staff. I really like that it is a pet friendly hotel.

Plussat: space and design of rooms, beverages in the lobby

Miinukset: difficult to locate the entrance upon arrival

Plussat: I liked the organization of front desk.

Plussat: staff and cleanliness

Plussat: Rooms very comfortable and coffee machine in room much appreciated.

Miinukset: Bit of a walk to the nearest tube station, however, it may have seemed longer becuase of the stiffling weather.

Plussat: Everything, they were very good, since now i will use Hilton always, i really like that hotel

Miinukset: need more elevator, i had to walk very long to my room

Plussat: Everything in the hotel was to an excellent standard

Miinukset: At the time of booking, it was not made clear to me that there would be a 14-16% tax charge on top of the booking price - so it came as quite a surprise to me at the end of the stay

Plussat: The friendlyness of all the staff and general up keep of the hotel even with the work in place'

Miinukset:

Plussat: Nice environment, convenient to the subway, good living condition

Miinukset:

Plussat: Excellent hotel. Wonderful combinations of retro look with modern conveniences.

Miinukset: No

Plussat: The hotel can be reached comfortably by public transport. Service is friendly and the breakfast is fairly decent.

Miinukset: Upon checking out, my colleagues and I had to discover several items on our hotel bills that bore no relation to our actual stay. After some haggling, the staff eventually conceded that - e.g. having arrived by plane and public transport - we could probably not have used the valet parking ... Even later, minor items were charged twice to my credit card, without any prior notice or prior explanation given by the hotel management.

Plussat: Great location. Central to all parts of town. Awesome view of the Potomac river.

Miinukset: N/A

Plussat: The luxurious atmosphere and costumer service. It was better than I expected since I knew it was an old hotel. I learned it was remodeled. The bathrobe was the best!

Miinukset: My room didn't have a bathtub. There is an extra charge for use of the amenities and I forgot about that, therefore I didn't use them. That kind of upset me, but it s my fault.

Plussat: We loved the location it had a beautiful view and was only a block away from the metro. Our room was amazing and so comfortable. I absolutely loved the shower. You are given robes and slippers the robe is so soft and comfortable. Everything was exceptionally clean. After a long day when we got back to our room everything was cleaned daily, SOOO NICE!!

Miinukset: There was really nothing that we didn't like about our stay.

Plussat: The room was amazing, a beautiful view over the Potomac. We could see the amazing sunsets, watch students rowing on the river and look out on the people simply taking a walk. We loved the pool, and I was impressed by the gym, which was very good for a hotel, in my experience. The lifts were very fast! Service was always cheerful and friendly.

Miinukset: Breakfast was probably the least favourite bit. The buffet was a bit unimaginative, although there was a good range of food to order.

Plussat: Very clean, friendly staff, and great location..

Miinukset: Very poor breakfast..

Plussat: The Staff was very friendly and accommodating.

Miinukset: It was difficult to determine where to park.

Plussat: Historic, clean, good view of river/courtyard

Plussat: Excellent breakfast. Room with river view was spacious and comfortable. Hotel is moderate walking distance to some restaurants and Lincoln Memorial at the beginning of the National Mall. Quick cab ride from museums at far end of Mall.

Miinukset: The hot tub in pool area was still cool at 10:00 am on our last morning.

Plussat: everything

Miinukset: nothng

Plussat: Excellent staff, top notch customer service- particularly from the front desk, very accommodating. Staff went above and beyond throughout our stay.

Plussat: I extremely appreciated the early check-in! The staff is very kind and hospital. A very welcoming environment and clean!

Plussat: The location

Plussat: We had an excellent stay. We've found our DC hotel!

Plussat: Location

Plussat: Great location. Older hotel that has been updated, had character as well as amenities

Plussat: Great location right on Embassy row easy to access the Station or order Cabs . The Sally bar is extraordinarily good!! The cocktails and bite platters are to die for! Great staff Yunis at the front desk was super helpful. Had an awesome stay

Miinukset: Breakfast was horrible, at least for an European.

Plussat: The bed were best feature, big , comfortable and clean. The bathroom was nice but tub didn’t drain. Good room size. Parking is expensive...

Plussat: The neighborhood

Miinukset: First room smells cigarette smoke.

Plussat: The hotel has fantastic location, great snd supportive staff

Miinukset: Due to hitting system there was a noise in the room

Plussat: There is an obvious pride and level of care for this charming and beautiful building. A nice mix of traditional design throughout with contemporary and comfortable features such as the billiards room with seating area near a toasty electric fireplace.

Miinukset: Nothing we didn’t like

Plussat: Good location

Miinukset: Clean and comfortable

Plussat: The Fairfax is a very nice hotel; terrific, terrific location close to many great restaurants and the Metro, extremely comfortable room, very accommodating staff. A completely positive experience (as always--I have stayed here before).

Plussat: Location to the metrorail system.

Miinukset: no

Plussat: Beautiful and spacious room with a wonderful view (although admittedly I was on the top floor on the right side of the building). Excellent location and some great restaurants nearby.

Miinukset: The room key magnetization system didn't work well and the staff were not spectacularly efficient.

Plussat: Great location. Comfortable and stylish accommodations.

Plussat: The Fairfax at Embassy Row exceeded our expectations. All of the staff were well-trained, courteous and extremely helpful. The room was very comfortable, the bathroom had a great shower, and two morning newspapers were provided. The concierge recommended a monthly event at the nearby Phillips Collection, which happened to coincide with our stay. The hotel has a great location, near the Metro and scores of restaurants and shopping. We were very impressed with the hotel and would definitely return.

Plussat: This hotel is just a 20 min walk away from the White House, but the metro station is about 8min walk away. The staff was super friendly and accommodating. I checked in early and they tried everything at the reception to help me out. This hotel is pet friendly, so it wasn’t a problem to bring my dog (50lbs). I would definitely stay there again. Room was small but for one or 2 travelers it should be fine. It was super clean and well decorated. Loved staying there!

Miinukset: Price for valet parking is $60. I didn’t have the option to park myself in the garage

Plussat: It was very clean, had a great atmosphere and the decor is fantastic.

Miinukset: I loved everything

Plussat: Loved the interior decor of the hotel. Beautiful, spacious rooms and friendly, helpful staff. Great location!

Plussat: great location

Miinukset: They were doing Constuction Painting drilling a lot of noises could not sleep Smell of paint No lobby No fitness center at location Did not worth on you paid for

Plussat: Location was great. The AC was great. The breakfast bar was amazing. Exceptional service.

Miinukset: I loved it all.

Miinukset: The comfort and decor

Plussat: I travel to DC frequently for work, and this is the only hotel I stay in. I love what Yours Truly has done with the place. The decor, ambiance, and staff have all been amazingly redone. I’m looking forward to many more stays at Yours Truly. I sound like a spokesperson-lol. Needless to say, I’m a fan.

Miinukset: The only drawback I’ve experienced is the spotty cellular connection while inside. However, this is easily resolved by connecting to the hotel’s Wi-Fi, which is extremely reliable.

Plussat: Renovations to the lobby meant a temp set up for check-in. Have to say all staff went out of their way to ensure I was greeted well and knew where I was going.

Plussat: Location was great. Great job redecorating the place. Breakfast place had a cute outside sitting but i wish they had more breakfast choices , like eggs. Good value for the money

Miinukset: The hotel was recently renovated but some areas are still being worked on,like elevator. The wires outside the elevator were hanging, made me nervous to take elevators. The room were small,and mine had funny smell, a mixture of cigarette smoke and old furniture,even though furniture looked new maybe the rug

Plussat: Price was appropriate for the level of accommodations

Miinukset: No ventricular air/fan in bathroom No carpet on bedroom floor Square footage very tight w/ king size bed Reception desk staff should be set up better by Wink as an employer. Forced to stand in a small crowded space as they check people in

Miinukset: It is under renovation and they must advertise this fact. Otherwise it is misleading. They had no lobby but a make shift desk as their reception.

Plussat: A very nice hotel. Comfortable beds and dog friendly.

Miinukset: Parking onsite was very expensive. There was a lot across the street that was half the cost that they didn’t tell me about.

Plussat: Very clean and spacious.

Miinukset: NA

Plussat: Location

Plussat: How clean it was and close it was to everything.

Miinukset: That parking was $62 a night and those who stayed at the hotel did not get a discounted price.

Plussat: EXCELENTE EN TODO RECOMENDADO

Plussat: Because of a bad experience--loud Christmas Eve party that lasted well into the night--we had last year during the same time(Christmas holiday)we requested a room that is away from the corridors.The room given us was much nicer, quieter, roomier.A+++

Miinukset: There was only one line for guests both checking in and out; we had to wait a while to be serviced.

Plussat: Location on a Capitol Hill. Decor and cleanliness. Very kind staff. Each room has Google Chromecast to connect app or device of choice to the tv under one's personal account more personal tv experience. staebucks coffee in room. Indoor pool/large gy

Miinukset: No free parking. Only valet parking. This cost $60/day. Feel parking cost should be included. Also, no microwave in the room. No complimentary breakfast.

Plussat: In house restaurant

Miinukset: No suggested parking outside of valet. Breakfast not included with stay.

Plussat: Concierge was fantastic! Location is perfect!!

Plussat: It is near the mall.

Miinukset: There was a long wait to check in.

Plussat: Great location, cleanliness and hotel amenities,

Miinukset: No running water for two nights along with pool being closed for a night.

Plussat: Good all around.

Miinukset: N/A

Miinukset: This hotel is in need of an upgrade.

Plussat: The location is perfect, near to train station and major tour points. The staff was kind and helpful. The room is comfy and spotless.

Plussat: The location to the Washington attractions was very good. The value of the room was good., but the parking was very expensive.

Miinukset: The food was very expensive, you would think that they would want to keep people in the hotel to eat but because of the prices many people choice to eat out.

Plussat: customer services very polite, staffs are excellent to please customers, afternoon tea/coffee does show their hospitality

Plussat: breakfast buffet, swimming pool, location of the hotel

Miinukset: absence of mini bar in the room

Plussat: everybody was more than helpful even the cleaning ladies were very friendly.

Plussat: The employee at the front desk, Colleen was extremely helpful. the hosts in the Regency Club were very nice and attentive as well.

Miinukset: Hotel rooms were not very clean. Mold in bathroom. Housekeeper for our room was not very thorough. We broke a glass and swept it behind the toilet, she left it there. Never vacuumed until I requested it (after 5 days)

Plussat: Very kind to my 3 year old all the staffers i interacted with. One of the valet parkers very crude in his language.Just requires coaching on the how to present Hyatt.

Miinukset: Valet staff should be trained on the how to present.

Plussat: open, airy lobby, and self check out, quiet room

Miinukset:

Plussat: First of all of course the great professionalism combined with hospitality of all the hotel staff, secondly the location of the hotel close to Union Station and the Capitol, and last but not least the facilities of the hotel itself, like gym, pool, and restaurant.

Miinukset: Our hotel room did not have a refrigerator/mini-bar.That is for a hotel being ambitioned to be a five-star-hotel a little bit sub-standard.

Plussat: The hotel is conveniently located, the staff is excellent, the rooms are clean and comfortable. Qverall a good experience.

Miinukset: The food in the restaurant was not up the level of the hotel.

Plussat: Room was amazing, comfortable and staff were very welcoming.

Miinukset: The temperature the heat would come and go even when is at 78 degrees. Therefore, room became very cold and no fridge.

Plussat: We had to change plans. We were supposed to stay 4 nights but b/c of the covid19 our conference got cancelled. I booked through booking.com and figured I’d never get a refund. Brian helped me, called me back and got everything taken care of. He was so helpful I cannot express my appreciation

Miinukset: The gal working in the bar seemed extremely put out that she had to wait on us.

Plussat: Central location to attractions.

Miinukset: Rooms need to be updated. The furnishings in my room were alittle beat up. I was charged a $59.00 convenience fee. Stayed 2 days in March 2020. I was not going to use the pool, eat outside, or sun myself in a chair in March with temperatures in the 50's. $6.00 for a bottle of water placed near coffee machine ( fee ticket turned over and hidden ) Most hotels will include in room coffee for free. Staying in DC should not equal rip - off. Thank you for asking my opinion.

Plussat: Incredible location. Convenient restaurant for breakfast. Very nice accommodations.

Plussat: I am an individual with disabilities. Each staff member who I encountered was extremely considerate, pleasant and respectful.

Miinukset: Magnificent experience . High praises to housekeeping, front desk, bar and food section personal.

Plussat: Very clean and knowledgeable staff. Had an issue with adjacent room being loud between 11:30 and 1am. Made call to front desk and they quickly addressed the issue. When arguing and banging resume they called police to have them removed from room. This could happen anywhere but the staff were amazing and apologized. We were so grateful. Would come back there no question next visit.

Miinukset: Noisy city to begin with but is normal for city. Fire department next door was busy but tolerable.

Plussat: Staff was very nice

Miinukset: Had to pay an additional $50.00 deposit and for phone calls.

Plussat: The staff is amazing! Very friendly, helpful, professional.

Plussat: Location in proximity to the conference I was attending

Miinukset: Was an average hotel. Very expensive for the quality, but I suppose that is just the area. Seemed more like a 3 star hotel. Many amenities were unavailable.

Plussat: Location was great. Room was very clean. Lobby was very clean. Staff was very friendly and professional.

Miinukset: I wish there were a refrigerator and microwave in the room. I also wish I had noticed that pets were allowed. I don't like being around dogs in the elevator waiting area, as I am allergic. Also, someone else in my party noticed a pool of blood in an elevator on Friday night. She assumed it was from a dog.

Plussat: We have stayed at the Liaison in Feb for many years when we come to our unions Legislative Conference. The location is perfect for our Capitol Hill Congressional Visits The staff is always courteous and helpful. They could upgrade their business center to include a copier, however the staff always graciously makes copies for me.

Miinukset: We have always enjoyed the restaurant Art & Soul and I know the hotel doesn't own the restaurant, if they could pass along a message about the menu. That compared to past visits the food is good but I feel the menu is a little restricted and should have a little more variety and a little more to choose from.

Plussat: It was boutique-ish. Very beautiful. I'm going to come back to see the roof top pool

Miinukset: The pool was closed

Plussat: Location very close to both Union Station and Capitol Hill, nice furnished and spacious rooms, free wifi in lobby.

Miinukset: Breakfast not included.

Plussat: The comfort of the room was fantastic, especially compared to the price we paid. The breakfast we had at the Art & Soul was tremendous... And the Concierge was very professional when we asked for information about sightseeing and dining in DC, unfortunately I don't remember his name! All in all a wonderful stay!

Miinukset: Nothing!

Plussat: the location is perfect, next to union station and close to the museums

Plussat: The best feature of the hotel was the convenient location. Staff were friendly and helpful.

Plussat: location, clean and nice room, good room service

Miinukset: some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.

Plussat: The bed was very comfortable; room very clean and attractive.

Miinukset: Our hotelwas on the tenth floor just below the fitness room. We were wken up at around 6 am for four days due to the noise of someone uisng the facilitities. We would recommend this hotel to others with the caveat to do so only if the room is on a lower floor.

Plussat: The location

Miinukset: The restaurant was under renovation and the breakfast was okay with no table to sit. I deplore this but I understand in a sens but they could do better to accomodate the guest to sit. I will still recommand the Hotel

Plussat: The bed was extremely comfortable. It was very quiet. I didn't hear much noise inthe hall and nothing from adjoining rooms.

Miinukset:

Plussat: Location, but there was no many restaurants around there, so we all went to Hilton, but the dinner on 11th Fl at Hilton was terrible.

Miinukset: The room was small, and bathroom was stuck all the time, so the next person had to shower in the full of water of bath tub.

Plussat: Roof top pool, stylish room and great location.

Miinukset: Breakfast was modest considering its price.

Plussat: Quiet and clean.

Miinukset: None that I can think of.

Plussat: location for sure

Miinukset: n/a

Plussat: The room was big and bathroom

Miinukset: Parking 53$ night and restaurant inside wasnt organized we had wait over 30 min for our food so we left they didn't even bring us our drinks out while waiting on food

Plussat: Check in was fast and efficient. Garage parking was quickly explained and set up. The price was exceptional for Washington DC (just a block from the mall). I doubt there are many accommodations that offer this level of service, at this price.

Miinukset: Not sure but the A/C may not have been working correctly. I thought the room was warm. I did not seem to be able to change the temperature from the wall thermostat. I choose not to ask the staff about this. It was not a show stopper for me. Check in staff was efficient and speedy but the young woman did not smile, did not make much eye contact and seemed to be somehow distracted. I did see that she had a difficult interaction with the person before me. Perhaps she was having a really bad shift.

Miinukset: I love my stay and will stay again

Plussat: I really liked the location. It was within walking distance to the main attractions such as the National Mall and museums. Unfortunately, museums closed due to Corona Virus but we had an excellent day at the National Mall walking around and most enjoyable was the 4th of July festivities. Fireworks were amazing!

Miinukset: Very little open in area to keep my 10 year daughter entertained; however, I completely understand why businesses and museums are not open.

Plussat: Very well located, few blocks from the Mall. Very convenient parking in the garage next to the hotel. Good size beds with 2 comfy queen beds.

Miinukset: Depending where you room is located you could be hearing the train in the train tracks early in the morning. The air conditioning in our room was VERY noisy and we had to turn it off at night to be able to sleep.

Plussat: Location, location, location!

Miinukset: nothing stands out negative

Plussat: Love the location. Close to everything. The hotel staff were very helpful and friendly.

Miinukset: I was disappointed that the pool was not available but understand why.

Plussat: Location was great. Very clean, great gym and the restaurants were good.

Plussat: Its very near of the main building of the citiea

Plussat: Nothing!

Miinukset: Never got to experience it.

Plussat: Great staff, service, food, room and location.

Miinukset:

Plussat: The hotel position in Washington: very close to all touristic sites. Near the hotel there is also a grocery, a Starbucks and a couple of take-away.

Miinukset: The staff members were not always friendly and sometimes maybe too informal. The hotel rooms need renovation.

Plussat: Location to interests

Miinukset: Parking prices are outrageous

Plussat: Outstanding location for visiting the museums on the Mall. Very convenient to Metro station, making any part of town within easy reach. Pleasant bar, good breakfast.

Miinukset: Not sure of your definitions of "did not like" and don't use for "complaints." Any way, there was a peculiar plumbing problem. At night all you could get from the cold water tap was hot water; but in the morning the "hot" tap in the bath tub produced only lukewarm water.

Plussat: location, bed, room size

Miinukset: yes at check in, I was informed that there was a "destination charge" for use of wifi, in room coffee, and a really small gym. That is a rip off.

Plussat: Amazing staff - hotel employee at the front desk was beyond accommodating and everyone I encountered was pleasant. I was exhausted upon arrival but was checked in early because my room was ready. This was a huge relief after a very rough week.

Miinukset: Location could be a tad more central but it's a pleasant walk to downtown, not too far.

Plussat: Staff fantastic, always ready to help, very welcoming

Miinukset: Price in lounge very high

Plussat: Location is great! The staff are very nice and professional. Everything is very clean.

Miinukset: The TV stopped working (no signal), switched rooms and the TV went out (no signal) for 5-15 minutes at a time. Very inconvenient.

Plussat: Never got my $50 back

Plussat: Clean comfortable in a little bit quirky. This hotel was just what we needed at the time

Plussat: Spacious, clean and quiet

Plussat: The location was great and bar staff were great everything else was horrible

Miinukset: At Check-in a resort fee of $-- plus $--incidental fee plus $55 for parking.is charged to your card. The key to the room NEVER works, NO HEAT in the room! I was there for 5 days and NOT ONCE did a maid clean my room!! Toilet didn’t work

Plussat: I finally was blessed to experience a real suite in this already "suite" savvy hotel... VERY NICE!

Plussat: A: A lovely historic landmark hotel; & ALL staff: management & otherwise were quite affable & accommodating.

Plussat: Good location. Comfortable rooms.

Miinukset: The room service could have been more diligent. Such as sometimes they would forget to put new bottled water in the room. But the front desk staff is very nice and helpful.

Plussat: Very nice location and clean hotel. The bed was comfortable and the bathroom was nice.

Miinukset: I didn't like how the complicated payment. They require an $80 deposit on top of the room charge and destination fees. The hotel charged several high payments on my card (that were not valid) and it took several days for it to be resolved.

Plussat: Hotel was beautiful, staff were friendly, always helpful, room was very clean, and overall experience was smooth. Free computer/internet use and printing was a very nice bonus! We very much enjoyed our stay at the Churchill - would stay again!

Miinukset: The room was very hot - almost like a sauna. We were tempted to change rooms, but after settling in we did not feel like moving. The heating/cooling system did not appear to work, or at least not very well. The staff also misinformed us on more than one occasion, although they were always willing to try to help when asked, and made an effort to correct their mistake.

Plussat: The staff upgraded our room (upon request) after we found pubic hair in the bathroom, received dirty pillows, and no heat - or rather, the heat is not adjustable - it is a central HVAC system, which is either on or off for all rooms ... but at least they had a phone in the bathroom.

Miinukset: It is located uphill from the nearest metro stop, they offer no shuttle service, no complementary breakfast, no hot tub, and they charge $10 a night for wireless internet. Not worth the price!

Plussat: Attentive staff, historic feel, well appointed, attractive decor, comfortable beds, good bar and restaurant, nice neighborhood.

Miinukset: Room rate and parking are pricey, perhaps competitive for the location, but to me rather high. Even for all the good aspects a bit steep.

Plussat: The location and the bed.

Miinukset: Bathroom is very small, but understandable for a 107 year old building.

Plussat: Well located for embassy area.

Plussat: I do like everything in this hotel. It was really good.

Miinukset:

Plussat: Henkilökunnasta, suuresta ja monipuolisesta hotellihuoneesta (keittiö jääkaapilla, iso makuu-/olohuone, iso kylpyhuone), rauhallisuudesta.

Miinukset: Likainen kokolattiamatto: Jenkit kävelevät kengät jalassa sisällä.

Plussat: The position of the hotel, very central.

Miinukset: no

Plussat:

Miinukset: Hotel going through major restauration. Noise, lack of water and duty. Telephone rates are unbelievably high...

Plussat: spacious rooms

Miinukset: no minibar or fridge

Plussat: The location is convenient.

Miinukset: The hotel charges for wireless internet. It lists wireless internet together with hair dryer, iron and ironing board, TV...etc, without mentioning anything about charges ($10 min). It charges $1 per local call too.

Plussat: Very modern and large rooms. Very convenient to Capitol and mall museums.

Plussat: Location

Miinukset: No room service

Plussat: Nothing

Miinukset: From the staff, to management, to the fees that where doubled charged , I will Never stay there again

Plussat: Clean, and very nice. Staff was professional and very friendly. They acknowledge us as we walked through the hallways and foyer. They were quick to offer assistance and to make sure we were ok. The valet was quick to approach us when arriving and my car was waiting for me when we departed.

Miinukset: No room service on the weekend! No coffee available on the weekend except at breakfast! Very odd.

Plussat: Good size rooms with big windows. Nice bathroom. Good shower

Plussat: The breakfast was excellent, order off the buffet menu with no problem. Service excellent.

Miinukset: loved it, all good. Just keep doing what you are doing.

Plussat: The location was ideal a short walk from union station and the mall.

Miinukset: The floor of the shower was not level one

Plussat: Location was walking distance from the train station. Hotel appeared very clean. I forgot to pack a few things but was thankful that an urban Walmart was a few blocks away.

Miinukset: My room was unlocked and the door was propped open by the lock when I arrived. I cleared the room movie hero style then called the front desk to let them know the door had been left open. They offered to switch my room but I was too tired to go through the hassle. I might have slept with one-eyed open a little paranoid that my door had been left open. Lol. Room was small but it was sufficient for my quick work trip. I don't like the refillable hotel shampoo and lotion dispensers. Ew.

Plussat: We paid extra for the Capitol building view - it was great! Staff was very friendly and helpful. Clean and decent room size. My son loved the open glass elevators. Great if you arrive to the Union Station - just 5 minute walk. Free Morning coffee and tea station was a plus.

Miinukset: Breakfast was OK, but we enjoyed food outside more. Room might need some refreshing. Had only 1 regular coffee capsule and two cups in the room for 3 people

Miinukset: Toenail clippings were on the floor.

Plussat: Very nice rooms and common spaces.

Miinukset: Charged me a $26 “resort fee” that clearly had no basis.

Plussat: The Hotel has a very advantageous location because it's in the heart of the DC. It could be better if the reception can provide the guests with more detailed and non-misleading info. about DC tour, for example, the openning time for Capitol Hill visits.

Plussat: The hotel is beautiful and very clean. The room was great for the price and the location was just a couple of blocks from the mall. The staff was friendly and helpful.

Plussat: the bed was super comfortable, the location was perfect, close to Union Station and Capitol Hill, free boarding pass printing. Perfect

Plussat: Good location near Capitoll Hill, good value for money

Miinukset: Rooms need some renovation

Plussat: Quality of the room.

Miinukset: They charged me extra $70. They motivation was that I had a deal with booking.com but not with them... strange

Plussat: Todella hyvä sijainti sekä viihtyisä huone!

Plussat: good location, clean

Miinukset: not free internet service, expensive breakfast

Plussat: The hotel is convenient to everything I needed. The staff was very helpful.

Miinukset: Your restuarant is overpriced for the quality of the food. It should not cost $44 for soup and salad.

Plussat: Location

Miinukset:

Plussat:

Miinukset: Mold in bathroom

Plussat: the location to Union Station

Miinukset:

Plussat: Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well.

Miinukset: Nothing. It was great.

Plussat: We cannot say enough kind things about the entirety of our stay at M.O. D.C. We particularly want to send a shout of excellence out to Justin at the front desk and Tracy in concierge who both went above and beyond over and again to make our stay perfect.

Miinukset: I have ZERO negative comments

Plussat: great view looking at water and DC monuments spacious bathroom, clean room walking distance to most attractions and the wharf

Miinukset: charges for wifi use

Plussat: The beds were extremely comfortable - slept amazing! The room size was standard for a double queen. The bathrooms were updated and spotless. The extra large soaker tub was perfect for the kids and the glass enclosed shower was a dream. Having an indoor pool was perfect for the kids and on-sight valet parking was a major plus as we drove from Boston and needed a place to park our car for a few days while we explored our Nations capital! The valet service was extremely friendly and fast - had the car unloaded onto a trolly in moments and again with checkout - came right to the room and loaded up that trolly and straight to the car. They work hard and are very courteous. Turns out DC does not have many (or any that we saw) restaurants along the mall area or monuments (except for hot dog carts and food trucks) - so we were very hungry every night upon arrival back from exploring. The restaurant was great, a little pricey for families, but we expected that. There were options for everyone, thankfully we don't have picky eaters - so they were thrilled with the choices.

Miinukset: It would have been great to have a mini-fridge as we drove from Boston and packed a cooler full of yogurts, cheese snacks, etc. We ended up having to throw out all of it. Ice was kept with housekeeping, so it was not easily accessible on the go. Our check-in was delayed by 2 hours. We arrived a little after 3pm and the room was not ready until just after 5pm, which was a bummer as we drove 7 hours and were tired. They offered us 2 free drinks in the lounge, but we had our kids with us and did not end up using the offer.

Miinukset: When your paying $450 you would expect free internet

Plussat: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Miinukset: Parking $55 per night!

Plussat: Location Staff Clean Gift for kids Room price was ok for the type of hotel

Miinukset: Breakfast price. Used starbuck in front of the hotel as many other people Heavy Noise from train but still ok

Plussat: We took our friends and business partners on a east coast vacation trip. Our last stop was the Mandarin Oriental. What a wonderful end to a great vacation!! We only wish we could have spent more time at your magnificent hotel. Everyone we had contact with were very cordial and accommodating. We will definitely return for a longer stay to see some of the sights we missed on this trip. We will also be staying at your great hotel. Thank you for all the wonderful service, till next time. I truly appreciate the ease with which we got the two smoking rooms adjoining each other, it was instrumental in choosing your hotel. Robert & Catherine Aganon

Miinukset: No complaints.

Plussat: The hotel is a class act as good if not better than the four seasons and close to the Raffle's hotel chain

Plussat: Decor of room Location Bed

Miinukset: - every hotel room should have a Bluetooth speaker - check in process was needlessly slow: I had prepaid for the room thru booking.com and showed the confirmation to the desk clerk and yet she still couldn't verify it.

Plussat: Very comfortable

Miinukset: NO

Plussat: Room styling was attractive, fresh, modern. The valet/bellhop staff were kind and accommodating. Liked having a bathtub. Appreciate welcoming pets. Loved the seating options in the restaurant (Urbana).

Miinukset: Pet friendly but a bit of a hike to anywhere for dogs to find a patch of grass. The lobby was busy and impersonal.

Plussat: Great location, friendly staff

Miinukset: The Air Conditioner was not working when I got there. I called the front desk and they sent someone up to change the batteries in the thermostat, and it worked better from there

Miinukset: Restaurant service was slow. Food was good.

Plussat: I love the spa tub and the decor was fantastic very beautiful

Miinukset: No microwave in the room mini refrigerator was leaking water spa tub was leaking into another room below me

Plussat: Room was very nice the staff was very friendly but they didnt have any small snack or drink stand there like most hotel do now adays

Plussat: The restaurant was great. Espresso/coffee options were great. The happy hour with free wine was encouraging. Front desk staff were mostly very hospitable.

Miinukset: The frig in the room was very small; not enough room to fit to-go boxes. No microwave. There was one hotel staff person that was rude... but she was a hood chick with no home training; so that was to be expected. #1StepForward #2StepsBackward #SMH

Plussat: Hotel was very clean and up to date. Room was very spacious.

Miinukset: Front desk receptionist tried to charge me 400.00 said I didn’t not pay in full . Pool was not up and running. SPA tub did not work called engineering and he got it to work half way then it broke again.

Plussat: Beautiful hotel

Miinukset: The fact that I had to personally come down and let each guest in was frustrating

Plussat: The set up

Miinukset: No

Plussat: It was modern and clean. The rooms were nice.

Miinukset: We did not get waited on for 30 minutes in the lounge/bar area and then were scolded for bringing in a birthday gift for a family member that included personal treat bags and one member of our group was told they were not allowed in the lounge.