Washington hotellia

Plussat: Amaizing service with very friendly staff

Miinukset: Beds and pillows were amaizing

Plussat: K

Miinukset: K

Plussat: We were in a suite and it was spacious and nicely furnished. Most staff were nice. Great having a Starbucks in the lobby. Nice central location.

Miinukset: The bathroom was small, especially the corner sink. There was no counter space. Front desk clerks were hit and miss. Some nice, some not. Concierge staff were great. The breakfast was OK, not great.

Miinukset: Location

Plussat: The actual hotel was clean and updated, the staff was friendly and helpful. Overall the actual stay was great. Nice little happy hour offered at the bar.

Miinukset: Valet parked my car for 1 night, and took it upon themselves to charge $50 to my credit card, plus a $17 convenience fee. No lot in the surrounding area exceeded $25 for overnight parking. I should have parked my own car. I feel that the hotel was nervy and rude to charge us double the going rate for parking - without notifying me. I felt taken advantage of, since we were already paying top dollar for a 1 night stay. The hotel was nice, but not that nice. I stay in DC all the time, but I may not return unless this problem is rectified.

Plussat: Great location, grade A service and the hotel itself is for the most part well kept.

Miinukset: The elevators were small and during “rush hour” it would take about 10 -15 minutes before finding an elevator that was open

Plussat: The hotel was operating with limited staff and facilities (restaurants closed, no valet parking) but the staff that were there were very friendly and professional.

Miinukset: Maintenance in the room could have been a little better. The blind wouldn’t close all the way and the faucet leaked onto the sink.

Plussat: The hotel is a beautiful place with excellent finishes. Everything was in great condition and high quality.

Miinukset: The rooms were small, which in understandable given the location, but this was a double bed room so it seemed even smaller.

Plussat: Yes n yes

Miinukset: Nothing

Plussat: Good location. Friendly staff. Clean room. Quiet. Nice bar in the lobby. Beautiful decor.

Miinukset: Parking was ridiculously expensive. It’s in DC.

Plussat: Excellent service. I ask them if I could make my check in before 3 pm (the official hour) because I was going to arrive at 9 am, and they had my room ready for that hour.

Plussat: The staff were very friendly and the hotel was beautiful. We'd definitely stay here again!

Plussat: The Crowne Plaza The Hamilton was a lovely hotel. All of the staff were quick to help and offer assistance. The rooms were gorgeous. The location was perfect for a concert at the Verizon Center, going to the monuments on the Mall and going to a football game at FedEx field.

Miinukset:

Plussat: Located nearby the Metro and at walking distance from Museums and Monuments. Very nice staff, friendly and helpful. Quiet, nice room on 9th flloor.

Miinukset: The heating system a little too noisy, even when switched off, you could hear the next room's!

Plussat: Awesome location. It is within walking distance of all the attractions in Washington D.C. Rooms were also comfortable..good amenities.

Miinukset: No late night food anywhere in or near the restaurant after midnight.

Plussat: Perfect location for easy access to the National Mall and other historic sites in Washington, D.C. The metro is located one block away! This historic hotel is impressive.

Plussat: Lovely comfortable hotel, close to all historical sights and museums. Staff courteous and helpful. Spotless rooms with eco-friendly toiletries supplied. Overall a very welcoming and facilitating hotel.

Miinukset: Nothing we didn't like. Not a great variety on the menu but wasn't an issue for our short stay.

Plussat: Location and cleanliness. Value for money with good amenities.

Miinukset: Improve in friendliness of staffs.

Plussat: I really appreciate the quality of the room I stayed in as well as the staff. During my stay, there been a rowdy bunch of Middle School students who were staying for the weekend but as soon as I called up the hotel staff to complain about the noise at 8:30am, security sorted them out within half an hour. The hotel employees then even called me up again to make sure I was alright. I really appreciated their attentiveness.

Miinukset: no.

Plussat: Excellent room and services! Great Hotel

Miinukset:

Plussat: Ystävällinen ja palvelualtis henkilökunta, keskeinen sijainti, hyvä aamiaisbuffet

Miinukset: ei

Plussat:

Miinukset: No free internet / matress too soft

Plussat: It was very close to all the attractions and also very friendly and helpful staff.

Miinukset:

Plussat: From the moment we stepped out of our rental car the hotel staff was friendly, courteous, and helpful. We had just come in to DC from two days of flying and driving and right away the hotel staff made us feel right at home. They carried our bags, helped us with transportation in DC by pointing us in the right direction, and even gave us apples on our way out for the day. We had never been to DC and have 2 small children and did all the sight seeing we could pack in for 2 days. The location of the hotel was great. One night the weather was great and we all enjoyed the walk through the city back and forth from the Washington Monument. It is quite the walk, so if you are not up for it we also took a cab and used Lyft in which every place only cost about 10.00 to get a ride to and from the hotel. I also feel compelled to mention that maybe it was the look on our faces when we stepped out of our car after the long traveling experince with 2 small kids, but whatever it was they upgraded our room to a balcony! I think her name was Elena that offered the upgrade, and it was very much appreciated!

Plussat: Nothing

Miinukset: Everything

Plussat: We loved the lobby and how friendly everyone was. The cleaning ladies do a great job as well.

Miinukset: It was pretty inconvenient that our room didn't have a microwave. And having to pay for parking seemed absurd.

Plussat: The location

Miinukset: Even the website saying parking was included, i guess when you book a reservation trough expedia or another website parking is not included.... they ripped me off 40 bucks when the week before it was included... Shady

Plussat: Location is awesome though not right on a metro line. Clean, great pool, good staff, rooms and bathrooms clean whenever I've stayed here. And for the price? Crazy good.

Miinukset: Not being right on top of a metro wouldn't be good for those not able to walk a little bit.

Plussat: The staff was very freindly, bed's and pillows were very comfortable, breakfast was delicious. Grear location in our Nation's Capital.

Plussat: I really enjoyed the value and comfort of this hotel while still having elegant charm.

Plussat: Rooms were very clean. Beds were comfortable. Very nice outdoor pool with plenty of lounge chairs, an outdoor bar and poolside table for eating. Parking at the hotel was perfect.

Miinukset: Bathroom was slightly small but very clean.

Plussat: The facility may look like it's slightly dated, but it is definitely well maintained and clean throughout. The staff was exceptionally attentive and I felt like they cared about me and my business. One example: Parking is paid, but I asked if I could park before checking in, and they ok'd it. But the card to the garage did not work. A staff member saw my problem immediately and came over and let me in. I truly appreciate that kind of attentiveness.

Plussat: I felt like I got good value for my money. The room was nice, the staff were friendly and the location is excellent.

Miinukset: The only thing I’d have liked to have seen that was missing was a laundry room of some kind.

Plussat: Everything from check-in to helpful advice from reception staff was excellent. Bed was comfortable, location convenient.

Plussat: Everything else. Got what I paid for with extras!!! WILL BE BACK!!!

Miinukset: Would be great if each room have a microwave

Plussat: The room is very comfortable.

Miinukset: Noise leaking from the entrance of room.

Plussat: Location, room, parking fee

Miinukset: Restaurant

Plussat: I could walk almost everywhere I want to go. Location was great. Bed linens and towels were excellent - plush. Housekeeping services were very good. I stayed in a recently redecorated room, and the furnishings were very good. Room was very clean. Concierge was most helpful. There was an unofficial taxi stand right outside the hotel, so I was able to just walk across the driveway and get a cab.

Plussat: Location in the walking distance to White House, Capitol Hill and Lincoln Monument. Outdoor swimming pool and fitness center in the basement. Free WiFi. Underground car park possibility. Very, very big kingsize bed!

Miinukset: Quite expensive. Car park must be extra paid. No breakfast included in the price. Loud aircondition.

Plussat: Free hi-speed internet access, and friendly staff.

Plussat: Viihtyisä ei kovin suuri huone. Mukava uima-allasalue. Kävelymatkan päässä nähtävyyksistä, sekä ruokapaikoista.

Miinukset: ei room-serviceä yöllä, mikä oli harmi :(

Miinukset: Ravintolan tilausruoka

Plussat: näkymät, avaruus, lobbyn sisustus

Plussat: Hotellin henkilökunta poikkesi todella edukseen palvelualttiudella muihin vierailtuihin hotelleihin verrattuna Yhdysvalloissa.

Miinukset: Huoneiden kunnostus ja ehostus. Myös sisustuksellisuutta voisi lisätä.

Plussat: Pool in the hotel and good location.

Miinukset:

Plussat: breakfast

Miinukset:

Plussat: The proximity of the hotel to city centre

Miinukset: The overall service level could have been better. Normally most of the hotels rates now includes breakfast, whereas here it was not included and the quality of breakfast was poor

Plussat: It was right in the heart of DC so we could walk everywhere The staff was polite and courteous, not too over the top Nice convenience shop near the lobby area Close to affordable parking not connected to the hotel

Miinukset: The room was a bit tight for the 4 of us Dining options were limited at the hotel and expensive Parking was double what we would have paid directly across the street in the CityCenter plaza

Plussat: The staff was exceptional- very friendly and even remembered our kids names and talked with them each time we saw them. The location was great with just a short walk to the National Mall and White House. It was clean and well maintained.

Miinukset: It seemed to be more of a conference/business stay hotel, as there is no pool or play area for children. It did not matter to us because we knew we would spend the majority of our time outside exploring, but if you have young children and are looking to keep them entertained AT the hotel it might not be your best option.

Plussat: Lots of foodie options and gourmet coffee within a five minute walk. Close to subway. Acceptably clean.

Miinukset: Clearly some deferred maintenance in the guest room bathroom.

Plussat: Loved the friendly staff at the breakfast buffet.

Miinukset: Comparably to others In the area, I found Hyatt’s valet slightly higher than other hotels.

Plussat: Noting, only the location is very good, close to white house

Miinukset: There is no breakfast, we get our room after 4 hours and replaced 4 rooms... very disappointed

Plussat: Metro attached to hotel Liked comfort and flexibility of restaurant and bar. Very accommodating to our family of 15 for dinner.

Miinukset: As an Ohio State Buckeye fan, there on the annual rival between OSU and Michigan, we wore our OSU gear and decided we liked the hotel bar nooks of chairs around TV. We were so disappointed the bar only plays music and the TV’s are muted. There were other guests also asking to hear the game. First staff said they can’t play the TV volume. Then they said they would try but there was no one in house that knew how to. We certainly would have spent the time at another establishment. I’m glad I wasn’t hearing impaired. No one on site even knew how to put on subtitles to follow the story. Didn’t expect that negative experience.

Plussat: The Grand Hyatt is our favorite hotel. They have everything from good food to gift shops to a pool. I would highly recommend it!

Miinukset: The room service options were slightly limited

Plussat: I like that I was created with champagne and the staff were very friendly!

Plussat: The room was very clean, the price was reasonable for downtown DC. Went to get away and attend a Wizards game, and the location is perfect for attending events at Verizon. Would absolutely stay again.

Miinukset: Pool water was cold.

Plussat: The location was great and the rooms were updated.

Miinukset: To big. Staff was not very friendly.

Plussat: A responsive staff, comfortable room. No problems. Room was ready at 9 am.

Plussat: Location was excellent. Walking distance to Chinatown and Smithsonian museums and the other Mall attractions.

Plussat: Staff very helpful, convenient location, price

Miinukset: Walls are thin, noise from heating system

Plussat: Nothing

Miinukset: Small room and very noisy

Plussat: Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze.

Miinukset: The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)

Plussat: Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe.

Miinukset: Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.

Plussat: The beds were very comfortable, the decor is very stylish and the staff couldn't have been more welcome and helpful. The perfect place to stay in DC near great restaurants, the metro, cool neighborhood. Will stay again!

Miinukset: The heating was loud, uncomfortable, hard to adjust. They also don’t tell you that several of their rooms face into an interior atrium. If I had known that - I probably would have gone elsewhere.

Plussat: Excellent staff

Miinukset: Parking expensive and with there was free breakfast like neighboring hotels

Plussat: The beds were very comfortable.

Miinukset: I wish there was a mini fridge in the room and the room need better lighting.

Plussat: The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill.

Miinukset: The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).

Plussat: Ideal location.

Miinukset: Some issues with the AC. It was ok, just not ideal.

Plussat: It was a beautiful hotel, and the staff was very friendly.

Miinukset: There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.

Plussat: Great location, very trendy, rooftop pool and bar excellent!

Miinukset: Parking a little pricey, small but clean (and cute) rooms

Plussat: Bed was comfy. Water was hot. One of the rooms I stayed in had a decent view. The other one was a handicapped room (I didn't need it) and was crowded. Breakfast was reasonable, all things considered.

Miinukset: I had one reservation for 2 nights and then when the hotel did not answer my email I booked another reservation for a 3rd night. This meant I had to change rooms from a handicapped one with no view for 2 nights to a better, different one for the last night. I asked the guy at the front desk to handle this when I checked in but he didn't and so the morning of the last day I had to move. Not a big problem, but also not ideal. Also, little description of hotel facilities in the room.

Plussat: Location

Miinukset: Room wasn't clean. Carpet smelt like cigarette. They charged me for parking that I did not use.

Plussat: Room. Cleanliness. Privacy.

Plussat: Spacious room with super comfortable bed.

Miinukset: No warning for the loud construction noise just outside our bed window at 6:30 am Sunday and then 5:30 Monday am. When we complained the front desk said nothing could be done.

Plussat: Location was excellent, most staff was nice and helpful.

Miinukset: If you wanted Wifi, you had to pay extra. Channels on the television had horrible reception 9/10 times. One bellhop was incredibly rude when I asked to use a luggage cart, that were kept in their storage room at the moment, as I had multiple heavy bags to load in my car. Parking was outrageous per day ($60). This parking fee was also not included on Kayak or Pricline.

Miinukset: I did not like the fact I had to pay valet for parking or find my own. I feel if I m paying for the comfort of staying out of town then that is something that should be included.

Plussat: It's a great location behind the white house but I wish they'd offered a free breakfast

Miinukset: at least letting us know they're going to be replacing AC units on the roof and not having to look at a giant crane truck the next morning

Plussat: Proximity to WH

Plussat: It was in a great location and has a very opulent feel when you enter.

Miinukset: The gym is not included in your stay unless you are a certain level Hilton Rewards member. The beds were not as comfy as I expected for a Hilton.

Plussat: you can find a better price at hilton homepage. I got a free wifi at lower price. building is quite old( built in 1943 and is a national heritage) but managed excelently. I arrived at noon and a staff gave a room just cleaned-up for an early check-in. official check-in time is 4pm. staffs are super-friendly. location is just behind the whitehouse and at the K street known as a DC's splendid street. we could find every kinds of restaurants within 10-min walk. I want to use this hotel again if I could visit DC with my family again.

Miinukset: When I opened room door, I found directly two beds. if there were a person at the corridor, he could have seen anything going on in the room.

Plussat: The staff was excellent, friendly and welcoming! Great location, clean and very spacious room. Will definitely book again when back in DC!

Miinukset: Nothing

Plussat: The room was excellent. Staff very courteous, friendly and helpful.

Miinukset: I thought the cost for overnight parking at $59.00 was high for a guest in the hotel

Plussat: Friendly helpful staff in downtown DC.

Miinukset: The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.

Plussat: At the front desk it was helpful to receive a list and a map of nearby restaurants with their phone numbers and opening/closing hours. When we arrived in the room the alarm/radio was not working and after a quick call someone arrived promptly to replace it. As someone who used to work as housekeeping in a hotel, the room cleanliness here was superb!. The concierge was very knowledgeable of the area and after giving us a map and marking our route, we had no problem getting around.

Miinukset:

Plussat: Perfect location, 2 min to White House and in walking distance to most attractions. Room space was really satisfactory and it was clean and comfortable. price was good for what we get.

Miinukset: Decoration could be renewed but it is ok for me as far as everywhere is clean and rooms are comfortable.

Plussat: The location was perfect, peace and quiet and so comfortable.

Plussat: The room was very quiet.

Miinukset: Nothing

Plussat: That it is geographically close to the White House and the Capitol.

Miinukset: Front desk staff were not that helpful but the bell boys were extremely cooperative.

Plussat: Very helpful staff. Nice room.

Miinukset: Valet parking was too expensive.

Plussat: Good location

Miinukset: Loud guests could have been dealt with better by hotel staff

Plussat: The location of the hotel and the feel of the place

Miinukset:

Plussat: the front desk service was very good, the room size was excellent

Miinukset: concierge service - poor! breakfast service at the restaurant - very bad, specially regarding the seatings - although the room was almost empty i was placed just beside the kitchen entrance

Plussat: Rooms and overall service

Miinukset: In the rooms there is no fridge with snacks and beverages

Miinukset: Management

Miinukset: Prices

Plussat: The price was lower because the hotel is under construction so the price was cheaper. Room was very nice, bed was soft, bathroom was nice, and location was great.

Miinukset: The layout is arkward because of the construction.

Miinukset: its position at the city!

Plussat: The hotel was nice. The rate was great and the room was clean and accommodating.

Miinukset: The room charge was the only thing that was reasonable. $57 to park one night. A parfait, egg sandwich and one drink $26. I realize it's D.C. But everything seemed like a shakedown.

Plussat: Location to sites and local food

Miinukset: No real room service for late food needs

Plussat: Room was very nice and clean, very comfortable. Staff were very helpful. However, parking in the garage was VERY expensive- $43 for one night. I sucked it up and paid it. I prepaid for the room for Kayak, so it wasn't a big deal. I saw that they had put a $50 hold on my card as well. After I left, they charged my card the $43 for the parking and released the $50 hold, but one week later, I still have a $43 hold for the parking on my card. After contacting the hotel, leaving messages for billing, the garage, and all types of people, I finally got through to Hilton Guest assurance who contacted management for me. The management's response was that this was standard practice and to take it up with the credit card company. The credit card company cannot do anything with pending charges. I've never seen a hold last so long, especially after they have collected their money.

Plussat: Breakfast was pretty decent, though standard.

Miinukset: Understaffed at front desk, toilet overflowed, and charged for undisclosed pet fee (booked via OTA).

Plussat: Nice beds.

Miinukset: You have to pay for wifi. The handicap accessible shower was confusing to figure out and i nearly flooded the bathroom with it. And only single ply toilet paper? What kind of savagery is this?!

Miinukset: No room when we checked in at 6. Offered us a $50 voucher but did not provide it to us

Plussat: The cozy room.

Miinukset: That parking is expensive luckily I always get parking spot in the street.

Plussat: Pool

Miinukset: No fridge in room. No charging station for iPhone.

Plussat: Very helpful and friendly staff, lovely room, with a nice view of Washington.

Plussat: Helpful, friendly staff. I really like that it is a pet friendly hotel.

Plussat: space and design of rooms, beverages in the lobby

Miinukset: difficult to locate the entrance upon arrival

Plussat: I liked the organization of front desk.

Plussat: staff and cleanliness

Plussat: Rooms very comfortable and coffee machine in room much appreciated.

Miinukset: Bit of a walk to the nearest tube station, however, it may have seemed longer becuase of the stiffling weather.

Plussat: Everything, they were very good, since now i will use Hilton always, i really like that hotel

Miinukset: need more elevator, i had to walk very long to my room

Plussat: Everything in the hotel was to an excellent standard

Miinukset: At the time of booking, it was not made clear to me that there would be a 14-16% tax charge on top of the booking price - so it came as quite a surprise to me at the end of the stay

Plussat: The friendlyness of all the staff and general up keep of the hotel even with the work in place'

Miinukset:

Plussat: Nice environment, convenient to the subway, good living condition

Miinukset:

Plussat: Everything about my stay at The Watergate was top notch. The hotel and rooms really are as nice as in the pictures. Most hotels never seem to be as they present themselves. The Watergate, however, does NOT disappoint! Opening my room door for the first time felt as if I was walking into the photos themselves. The staff are incredible. There was an unforeseen issue with my flight coming into town, making me a day late. A simple 2 minute phone call to the hotel (no BS wait times) to give them a heads up was all it took. Upon arrival the next day, the very first person I interacted with had full knowledge of my situation, knew me by name, and already had my room key in-hand. Check-in and check-out was a breeze. Can't beat the location (a short walk and I was at the White House) and the restaurant downstairs (Kingbird) is phenomenal. Would highly recommend to anyone.

Plussat: An absolutely wonderful stay. Couldn't have asked for more.

Miinukset: Nothing!

Miinukset: Experienced late check-in - room wasn't ready for 2 hours. Limited hot water. Location not convenient for tourist activities, although okay for Georgetown.

Plussat: Staff was great. Friendly and helpful.

Miinukset: Hotel is older and in need of some updates.

Plussat: Wonderful experience from beginning to end. Courteous staff, beautiful facility and great location

Miinukset: not much could have been better- dresser drawers were inconveniently located and hard to use (didn't come out far enough) but that's down to a piece of furniture. The hotel itself was amazing.

Plussat: The location is ideal. Our room was very clean and quiet. Staff was friendly, with efficient checkin and checkout. Refrigerator in room was nice to have. We would stay here again.

Miinukset: Our TV had very limited channels=only CBS and HBO. Shower head should be replaced with water=saving one.

Plussat: This hotel was close to everything and the staff was awesome! Highly recommend staying here! I will be back!

Plussat: Location and price/value

Miinukset: More comfortable bed

Plussat: Old fashioned charm but with all the modern touches you would expect in this day and age. Very friendly staff at reception, helpful with local knowledge and directions. My wife was flummoxed by the complicated tap in the shower but that has been her experience with all shower taps in the US! We were lucky to get an early checkin and a bit later to checkout both of which we appreciated.

Miinukset: The only minuses were the lack of a 'view' from our room and the compact size of it (though everything we needed was there).

Plussat: Location on Embassy row is amazing. It's right around the Australian Embassy, India Embassy, Trinidad & Tobago Embassy and several others. It's also within walking distance to several eateries and DuPont circle.

Miinukset: The drain in the bath tub would clog when I took a shower. The cable TV selection was spotty and I had to go down to the bar to watch Monday night football. Some of the wall paper is old and coming off of the wall. but other then that, no major complaints.

Plussat: Character of rhe building

Miinukset: Lobby construction. Wish i could see it when it is done

Plussat: Location couldnt be better. Comfortable, un-frenzied, elegant. Rooms a little small but adequate. Staff super friendly. Breakfast a good value.

Miinukset: Breakfast was good, but plastic plates, utinsels, and paper cups brought down the charm of the hotel. Wifi should be free.

Plussat: Property in the middle of Washington DC with easy access to restaurants and sites north of Dupont Circle. Rooms were spacious and immaculate. Great King Sized Bed and Spacious Bathroom. Excellent Customer Service. A return visit is on the agenda.

Miinukset: I can no flaw in our stay there. Fantastic

Plussat: Good size room Great location Problem dealt with

Miinukset: Breakfast on paper plates, v poor supervision of too few staff

Miinukset: It doesn’t measure up to its description It’s under construction and you’re restricted to entering through a side door. There are no amenities. Not even water. Couldn’t find the gym that was advertised. Never enough coffee in the dispensers and the $15 cost for a bagel breakfast is ridiculous. The $50/night parking fee is also a complete rip off. other than the bartender, the staff was pleasant but not particularly knowledgeable.

Plussat: The staff at the reception were extremely helpful and knowledgeable about the area. I think they deserve a thumbs up :)

Plussat: The Fairfax is a very nice hotel; terrific, terrific location close to many great restaurants and the Metro, extremely comfortable room, very accommodating staff. A completely positive experience (as always--I have stayed here before).

Plussat: Location to the metrorail system.

Miinukset: no

Plussat: Beautiful and spacious room with a wonderful view (although admittedly I was on the top floor on the right side of the building). Excellent location and some great restaurants nearby.

Miinukset: The room key magnetization system didn't work well and the staff were not spectacularly efficient.

Plussat: Great location. Comfortable and stylish accommodations.

Plussat: The Fairfax at Embassy Row exceeded our expectations. All of the staff were well-trained, courteous and extremely helpful. The room was very comfortable, the bathroom had a great shower, and two morning newspapers were provided. The concierge recommended a monthly event at the nearby Phillips Collection, which happened to coincide with our stay. The hotel has a great location, near the Metro and scores of restaurants and shopping. We were very impressed with the hotel and would definitely return.

Plussat: The hotel was clean and close to the Union Station. Staff was friendly. Overall it's a nice hotel.

Miinukset: The restaurant was not appealing. Not many closeby restaurants or shops. No convenience stores nearby. Walmart is about 15 minute walk which is not far, but I'm not sure if it's safe to walk at night. There is a liquor store across the street, but it's not a convenience store so the items are limited. No refrigerator in the room.

Plussat: Comfortable hotel with a friendly staff !

Miinukset: Only complaint is the pool was supposed to be open late , but two of our three nights there it closed almost two hours early.

Plussat: Quiet even though we were on lower floor and overlooked front of building. Great location.

Miinukset: Restaurant (breakfast) food just ok.

Plussat: Location

Miinukset: Found a roach in the bed! Parking was very expensive.

Plussat: All staffs are super nice, excellent location and easy to find parking on the street

Miinukset: The room smells hearvy smoke

Plussat: We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room.

Miinukset: Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.

Plussat: We could see the bottom floor of the capital from our room! We walked to the museums; the in-out valet parking worked great. Everyone was greatly.

Miinukset: Handing me a sack of terrible food at my door is not room service.

Plussat: The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm)

Miinukset: Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.

Plussat: We were traveling with our two daughters and three babies ( all under three). Everyone was very helpful. Everyone tried to assist us and we felt very comfortable. Location is also a plus.

Miinukset: No complaints

Plussat: good staff

Miinukset: Pool way too small,add a steam room

Plussat: Close to Union Station & transportation choices. Price was reasonable for Washington DC The room was maintained in such clean condition (hint: make sure you tip the chambermaids if their service was good) it was nice to come back at the end of the day & just crash in a nice room. The room was quiet, it faced a office building, so there was no activity during the weekend around the facing building. There was no noise from other rooms.

Miinukset: Very expensive incidentals: water, snacks, etc. Buy these up at the Walgreens @ Union Station.

Plussat: The location is perfect, near to train station and major tour points. The staff was kind and helpful. The room is comfy and spotless.

Plussat: The location to the Washington attractions was very good. The value of the room was good., but the parking was very expensive.

Miinukset: The food was very expensive, you would think that they would want to keep people in the hotel to eat but because of the prices many people choice to eat out.

Plussat: customer services very polite, staffs are excellent to please customers, afternoon tea/coffee does show their hospitality

Plussat: breakfast buffet, swimming pool, location of the hotel

Miinukset: absence of mini bar in the room

Plussat: everybody was more than helpful even the cleaning ladies were very friendly.

Plussat: The employee at the front desk, Colleen was extremely helpful. the hosts in the Regency Club were very nice and attentive as well.

Miinukset: Hotel rooms were not very clean. Mold in bathroom. Housekeeper for our room was not very thorough. We broke a glass and swept it behind the toilet, she left it there. Never vacuumed until I requested it (after 5 days)

Plussat: Very kind to my 3 year old all the staffers i interacted with. One of the valet parkers very crude in his language.Just requires coaching on the how to present Hyatt.

Miinukset: Valet staff should be trained on the how to present.

Plussat: open, airy lobby, and self check out, quiet room

Miinukset:

Plussat: First of all of course the great professionalism combined with hospitality of all the hotel staff, secondly the location of the hotel close to Union Station and the Capitol, and last but not least the facilities of the hotel itself, like gym, pool, and restaurant.

Miinukset: Our hotel room did not have a refrigerator/mini-bar.That is for a hotel being ambitioned to be a five-star-hotel a little bit sub-standard.

Plussat: The hotel is conveniently located, the staff is excellent, the rooms are clean and comfortable. Qverall a good experience.

Miinukset: The food in the restaurant was not up the level of the hotel.

Plussat: The location was good. The decor was nice and what you would expect from a 4star hotel.

Miinukset: They tried to charge us for umbrellas that were returned to the front desk. When I returned the umbrellas to the front desk, the lady was very rude for no reason. Two of the elevators were out of service and the other two seemed as if they would break soon. It was scary everytime getting into the elevator because it would shake and make a noise. Twice the door didn't close all the way completely, leaving a small crack, and the elevator would not move. I highly doubt I would stay here again because of the lady I dealt with that was rude and tried to charge me for umbrellas that were returned.

Plussat: Decor was nice.

Miinukset: They were 2 hours late for check in and did not offer any type of reconciliation for that. When we finally got to the room I noticed the tv and dresser was a little dusty. The location is terrible, right next to a firehouse. There were loud noises of people and the fire engines at night. Also, right next to a homeless center with people just hanging out in the streets nearby. The room decor was nice but sheets felt like paper. I would not stay here again.

Plussat: Breakfast was not as advertised Hyatt across the street has buffet that was way better or the West Wing Cafe across the street was more affordable

Miinukset: Pool not open because they didn't get the chemicals test early enough before the open time , act not working , room not clean, no tub , can't check in until 4 pm

Plussat: We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us.

Miinukset: We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.

Plussat: Very friendly and helpful staff, including housekeeping. Everything else was excellent, especially for good rate we had gotten through Kayak.

Plussat: The service was great.

Miinukset: The overall hotel was just blah. The walls are thin and the hotel is located next to a fire station and so we heard sirens all night. Our hotel room overlooked dumpsters but we weren’t expecting much more. The room overall just felt shabby and needing updates - wall paper bubbling, chipping tub tiles, etc the bed wasn’t the most comfortable either but it was good for what we needed - a place to sleep. However the parking situation was the most irritating because to park is $50 but we were told if we stayed less than 24 hours we would only be charged the hours we parked. This was not the case and still had to pay the $50 for only being parked there for 18 hours.

Plussat: - Great location. - Friendly staff.

Miinukset: - Gym doesn't seem to be well maintained. - Noisy.

Miinukset: There was a hidden "Service Fee" $52.00 tacked on at the end. When I booked I thought I was getting the real price.

Miinukset: The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,

Plussat: very nice hotel, comfy beds. Great location.

Miinukset: Price

Plussat: The hotel is very nice and up to date overall. FYI if you get a good deal your going to get a small room with a even smaller bathroom.

Miinukset: While checking in, a friend and myself was told the pool for closed for an event(it was 98 degrees )! One of the main reasons we even picked the hotel was for there rooftop pool. After getting in the room I then called the operator because the staff at the front desk seemed unsure and it was three of them. All i asked was, when was the event going to end ? We then went to the roof top for drinks and seem guest kids etc in the pool. We then asked the bartender about the event, she had no clue what we were talking about.

Plussat: Location very close to both Union Station and Capitol Hill, nice furnished and spacious rooms, free wifi in lobby.

Miinukset: Breakfast not included.

Plussat: The comfort of the room was fantastic, especially compared to the price we paid. The breakfast we had at the Art & Soul was tremendous... And the Concierge was very professional when we asked for information about sightseeing and dining in DC, unfortunately I don't remember his name! All in all a wonderful stay!

Miinukset: Nothing!

Plussat: the location is perfect, next to union station and close to the museums

Plussat: The best feature of the hotel was the convenient location. Staff were friendly and helpful.

Plussat: location, clean and nice room, good room service

Miinukset: some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.

Plussat: The bed was very comfortable; room very clean and attractive.

Miinukset: Our hotelwas on the tenth floor just below the fitness room. We were wken up at around 6 am for four days due to the noise of someone uisng the facilitities. We would recommend this hotel to others with the caveat to do so only if the room is on a lower floor.

Plussat: The location

Miinukset: The restaurant was under renovation and the breakfast was okay with no table to sit. I deplore this but I understand in a sens but they could do better to accomodate the guest to sit. I will still recommand the Hotel

Plussat: The bed was extremely comfortable. It was very quiet. I didn't hear much noise inthe hall and nothing from adjoining rooms.

Miinukset:

Plussat: Location, but there was no many restaurants around there, so we all went to Hilton, but the dinner on 11th Fl at Hilton was terrible.

Miinukset: The room was small, and bathroom was stuck all the time, so the next person had to shower in the full of water of bath tub.

Plussat: Roof top pool, stylish room and great location.

Miinukset: Breakfast was modest considering its price.

Plussat: The local was nice.

Miinukset: Let the guess who are staying know that the hotel was under major renovation with no lounges or restaurants.

Plussat: Great staff

Miinukset: My view from my room or lack there of

Plussat: Location is great. Staff was pleasant. We stayed during an unforseen mandatory power outage but the hotel made sure to provide us with accommodations to make up for the inconvenience.

Miinukset: Parking was super expensive but it seems this is the norm for this area.

Plussat: Location is excellent with rental bikes nearby. Starbucks onsite and McDonalds and CVS on same block. Food trucks nearby. Very clean. Comfortable beds and linens.

Miinukset: Train whistle heard throughout the night.

Plussat: Great location. Very close to the national mall. Room was comfortable. Pool area was much nicer then I was expecting.

Miinukset: restaurant and bar were not that great. Only near by food options were a McDonalds and some food trucks.

Plussat: Everything! this is a beautiful affordable facility

Miinukset: $40 for parking

Plussat: Location, staff, facilities

Miinukset: Noise reduction in the room. You can hear activities in hallway and in the other room. Aldo you can hear the train but I knew that and it is not possible solve for the hotel

Plussat: Great bed, friendly staff, nice furnishings, with photographs of Washington, D.C. sites. My son and granddaughter loved the food and I thought it had improved since last year. We always eat there in the morning and evening, giving us a good start and a restful evening.

Miinukset: I would have liked a light weight blanket in addition to the light down blanket on the bed.

Plussat: Friendly, helpful staff.

Plussat: I enjoyed my quiet room, which was impressive given how close we were to train tracks.

Miinukset: I thought that the gym could use a facelift. Parking was not included, I paid $20 for 7 hrs., but the rate is $37/24hr. Thermostat was a little inconsistent.

Plussat: Staff attention great!

Miinukset: Noisy rooms. Air conditioners are too noisy!

Plussat: Great proximity to the national mall

Plussat: Location and customer service

Miinukset: Restaurants need to be better in the hotel

Miinukset: Parking was not included

Plussat: Location was good

Miinukset: Concierge desk did not know hours of museums. Hotel is a block away from Air and Space. Pool and fitness center, not communicated until we got there. Could not use rooftop to survey area and plan trip.

Plussat: Great staff, service, food, room and location.

Miinukset:

Plussat: The hotel position in Washington: very close to all touristic sites. Near the hotel there is also a grocery, a Starbucks and a couple of take-away.

Miinukset: The staff members were not always friendly and sometimes maybe too informal. The hotel rooms need renovation.

Plussat: Location to interests

Miinukset: Parking prices are outrageous

Plussat: Outstanding location for visiting the museums on the Mall. Very convenient to Metro station, making any part of town within easy reach. Pleasant bar, good breakfast.

Miinukset: Not sure of your definitions of "did not like" and don't use for "complaints." Any way, there was a peculiar plumbing problem. At night all you could get from the cold water tap was hot water; but in the morning the "hot" tap in the bath tub produced only lukewarm water.

Plussat: Nothing

Miinukset: I called and tried to change my reservation with kayak which they told me I had to contact hotel directly. Contacting the hotel directly they told me I couldn't change the reservation. Furthermore, they gave me a small room with one double. When I came down and pointed it out they wouldn't change it. I then pulled up my documentation and they reluctantly agreed giving me massive attitude. I used to use Kayak all the time. Will never use the service again. Would have cancelled out of whole reservation except my business partners all we're at the hotel and had similar problems

Plussat: Lots of character - good old building, new renovation. Large rooms, boutique feel. Incredibly friendly staff! Super quiet. Good location if you need to be at DuPont Circle. Lobby still under construction - hence the low price.

Miinukset: Beds are double, not queen, and while comfortable, way too small for two people.

Plussat: The location and comfort.

Miinukset: The hotel had wi fi problems and did not communicate this fact. At the check in I was given the incorrect wi fi address. it could have been corrected. Also, I have stayed at the Churchill multiple times. Someone on the staff could have said hello. Finally, the printer in the lobby did not work.

Plussat: Great staff, location, and neighborhood. Incredible value!

Miinukset: Beds were a bit small, but it was a double room. Bathroom sink area had a very tiny walkway.

Plussat: Art, shower

Miinukset: Free coffee in lobby needed!

Plussat: Have stayed here frequently for conferences and vacations. It is an older hotel which is constantly updated. But the rooms are not cookie cutter. Some have wonderful nooks and crannies and walkin closets. There is valet parking. The staff are ver accommodating and friendly. Location is fabulous. Not far from a metro station. Restaurant and bar in the hotel.

Plussat: Loved everything about the Churchill, everyone was so nice and helpful and the hotel is beautiful.

Miinukset: Everything was great

Plussat: Hotel with a true character, great location, and wonderful rooms. Staff was very helpful and dedicated to make you feel welcome.

Miinukset: Parking requires using valet services at extra cost but that must be expected in Washington and the central location of the hotel.

Plussat: Staff was so helpful when it came to working with my complex traveling needs.

Plussat: I enjoyed the large bed in the room, the friendly and curtious staff, and the proximity to local restaurants convenience stores and medium length walk to the National Mall.

Miinukset: I wish our rooms wifi would have worked more consistently. I would have liked a free breakfast with this stay. I thought the room service items were way too expensive, otherwise I may have utilized this feature. I wish the hotel had a pool.

Plussat: Got no parking and they charge 46 $ for car over night To much

Plussat: I was VERY pleasantly surprised by my accommodations at the Churchill. Staff was very friendly and the room (upgraded to a suite) was very spacious!

Plussat: Hotel was beautiful, staff were friendly, always helpful, room was very clean, and overall experience was smooth. Free computer/internet use and printing was a very nice bonus! We very much enjoyed our stay at the Churchill - would stay again!

Miinukset: The room was very hot - almost like a sauna. We were tempted to change rooms, but after settling in we did not feel like moving. The heating/cooling system did not appear to work, or at least not very well. The staff also misinformed us on more than one occasion, although they were always willing to try to help when asked, and made an effort to correct their mistake.

Plussat: The staff upgraded our room (upon request) after we found pubic hair in the bathroom, received dirty pillows, and no heat - or rather, the heat is not adjustable - it is a central HVAC system, which is either on or off for all rooms ... but at least they had a phone in the bathroom.

Miinukset: It is located uphill from the nearest metro stop, they offer no shuttle service, no complementary breakfast, no hot tub, and they charge $10 a night for wireless internet. Not worth the price!

Plussat: Attentive staff, historic feel, well appointed, attractive decor, comfortable beds, good bar and restaurant, nice neighborhood.

Miinukset: Room rate and parking are pricey, perhaps competitive for the location, but to me rather high. Even for all the good aspects a bit steep.

Plussat: The location and the bed.

Miinukset: Bathroom is very small, but understandable for a 107 year old building.

Plussat: Well located for embassy area.

Plussat: I do like everything in this hotel. It was really good.

Miinukset:

Plussat: Henkilökunnasta, suuresta ja monipuolisesta hotellihuoneesta (keittiö jääkaapilla, iso makuu-/olohuone, iso kylpyhuone), rauhallisuudesta.

Miinukset: Likainen kokolattiamatto: Jenkit kävelevät kengät jalassa sisällä.

Plussat: The position of the hotel, very central.

Miinukset: no

Plussat:

Miinukset: Hotel going through major restauration. Noise, lack of water and duty. Telephone rates are unbelievably high...

Plussat: spacious rooms

Miinukset: no minibar or fridge

Plussat: The location is convenient.

Miinukset: The hotel charges for wireless internet. It lists wireless internet together with hair dryer, iron and ironing board, TV...etc, without mentioning anything about charges ($10 min). It charges $1 per local call too.

Plussat: Nothing to speak of just quite average

Miinukset: They could fix there room key entry system, I had to rekey 3times and there were people waiting to check in. ..... really not good . Don’t close your bar area when you have a business event considering your dinning room was empty.

Plussat: Friendly staff. Comfortable beds. Nice modern decor.

Miinukset: No in room coffee

Plussat: location

Miinukset: They couldn't give me a receipt for my stay because I went through Kayak

Miinukset: Restaurant service was slow. Food was good.

Plussat: The neighborhood is centrally located and the street has everything you might need (coffee shops, restaurants, drug store). Check in was fast and straightforward. Room was nice, clean (except bathroom glasses), big t.v, good shampoo/conditioner/shower gel, very small shower/tub combo.

Miinukset: 1. A fire alarm battery must have needed changing somewhere on the hall but instead of beeping it made a high pitched screech for 15 minutes at 11:00 pm and 6:30 am. 2. Hot water was out at 12:30 am, had to take a cold shower 3. Despite "Do Not Disturb Sign" on the door, the maid knocked and came in to check if I'd checked out yet. Another worker (presumably wanting to check hot water status) did the same.

Plussat: Location to most of Washington sites and meeting venues.

Miinukset: Bed wasn't very comfortable

Plussat: Rooms are comfortable and clean and the staff is so nice! Located just nearby a metro station.

Plussat: Happy Hour, Coffee/Tea and Juices in the morning, and an ultra modern sleek hotel. Besides the pool being a letdown (definitely not sanitary)

Miinukset: Pool was definitely not up to par. They do not consistently filter the water in there therefore the water stays stagnant. There is barely any sunlight that enters the courtyard too.

Miinukset: Bar service was incredibly slow.

Plussat: I’m a longtime Kimpton traveler. This was my first time at the Paloma’s and it was everything I’ve come to expect from this brand. Welcome amenity upon arrival. Daily check-ins from housekeeping. Awesome happy hour in the restaurant. What more can I say. Awesome.

Plussat: i LOVED the Jacuzzi tub i upgraded to.

Miinukset: valet is expensive. BUT its expensive everywhere in dc

Plussat: Nice design/vibe

Miinukset: Caveat this with the fact that I travel monthly for business and see a lot of hotels: 1. Mattress was sub-standard. Sat down on it and was like "uh oh." 2. Walls were thin. I could hear neighbors snoring and the exact words in their phone conversations...until midnight. 3. Room was small. The only place with enough room to do a push-up or sit-up is by the door.

Plussat: Friendly staff, accommodating, awesome location

Miinukset: No pool

Plussat: Baggage holding after checkout. Plenty of towels.

Miinukset: Limited to 30min free wifi in lobby. Hours of bar.

Miinukset: Broken towel rack in the bathroom

Plussat: very close to visit places. very neat and customer service was very good. I would recommend this hotel to my friends

Plussat: Perfect location, few blocks away from the Capitol and Union Station. Friendly and helpful staff. Clean and convenient room. Good breakfast place close by. We enjoyed our stay here.

Miinukset: Very small thing: please move towel rack higher, out of contact with toilet cover.

Plussat: Great location to walk to Capitol One Arena and restaurants. Very comfortable and friendly, helpful staff. For everything you get you would expect to pay so much more. This was our 3rd time staying here and never been disappointed. Will return again.

Miinukset: I would change nothing.

Plussat: The staff were the best.

Plussat: The front desk staff was extremely friendly when I asked if I could check in early. My room wasn't ready yet, and they explained about a dozen people were ahead of me, but they did offer to take care of all of the paperwork up front so all I'd need to do was pick up my key when they called me. The waiting/lobby area was really nice. There was a restaurant and a separate bar and plenty of seating. Perfect way to get in from the heat outside.

Miinukset: The only thing I didn't like wasn't really the hotel's fault. The proximity to a Metro station was quite a hike. However, there were plenty of cabs should I have needed them.

Plussat: Location was great and bed was comfy.

Miinukset: Internet wasn't working and front desk response was unhelpful and dishonest. And for anybody keeping track, 2 coffees in the lobby were $15. Cheaper at the Ritz.

Plussat: Loved the staff and cleanliness

Miinukset: Water pressure in shower low.

Plussat: Quiet room. Shower worked.

Miinukset: First room not clean (pubic hair in tub, stuck to used soap). Changed room. Got a sarcastic apology. Next day, coffee maker in room didn't work. Asked for a new one. Instead, they sent a repair guy ("did you put water in it?" -really!?). Took 45 mins to finally get coffee & hit the gym brfore AM meeting. And what a dump of a gym. One of two treadmills broken, eqipment from 1980. Oh. And $10 for in-room wifi? Why would a business traveler stay at this place? I won't do so again.

Plussat: Good location for business or travelers as it is very close to Union Station.

Plussat: The Hotel has a very advantageous location because it's in the heart of the DC. It could be better if the reception can provide the guests with more detailed and non-misleading info. about DC tour, for example, the openning time for Capitol Hill visits.

Plussat: The hotel is beautiful and very clean. The room was great for the price and the location was just a couple of blocks from the mall. The staff was friendly and helpful.

Plussat: the bed was super comfortable, the location was perfect, close to Union Station and Capitol Hill, free boarding pass printing. Perfect

Plussat: Good location near Capitoll Hill, good value for money

Miinukset: Rooms need some renovation

Plussat: Quality of the room.

Miinukset: They charged me extra $70. They motivation was that I had a deal with booking.com but not with them... strange

Plussat: Todella hyvä sijainti sekä viihtyisä huone!

Plussat: good location, clean

Miinukset: not free internet service, expensive breakfast

Plussat: The hotel is convenient to everything I needed. The staff was very helpful.

Miinukset: Your restuarant is overpriced for the quality of the food. It should not cost $44 for soup and salad.

Plussat: Location

Miinukset:

Plussat:

Miinukset: Mold in bathroom

Plussat: the location to Union Station

Miinukset:

Plussat: Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well.

Miinukset: Nothing. It was great.

Miinukset: When your paying $450 you would expect free internet

Plussat: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Miinukset: Parking $55 per night!

Plussat: We took our friends and business partners on a east coast vacation trip. Our last stop was the Mandarin Oriental. What a wonderful end to a great vacation!! We only wish we could have spent more time at your magnificent hotel. Everyone we had contact with were very cordial and accommodating. We will definitely return for a longer stay to see some of the sights we missed on this trip. We will also be staying at your great hotel. Thank you for all the wonderful service, till next time. I truly appreciate the ease with which we got the two smoking rooms adjoining each other, it was instrumental in choosing your hotel. Robert & Catherine Aganon

Miinukset: No complaints.

Plussat: The hotel is a class act as good if not better than the four seasons and close to the Raffle's hotel chain