We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us. We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
The bed was very comfortable; room very clean and attractive. Our hotelwas on the tenth floor just below the fitness room. We were wken up at around 6 am for four days due to the noise of someone uisng the facilitities. We would recommend this hotel to others with the caveat to do so only if the room is on a lower floor.
the location is perfect, next to union station and close to the museums
The location The restaurant was under renovation and the breakfast was okay with no table to sit. I deplore this but I understand in a sens but they could do better to accomodate the guest to sit. I will still recommand the Hotel
The bed was extremely comfortable. It was very quiet. I didn't hear much noise inthe hall and nothing from adjoining rooms.
The comfort of the room was fantastic, especially compared to the price we paid. The breakfast we had at the Art & Soul was tremendous... And the Concierge was very professional when we asked for information about sightseeing and dining in DC, unfortunately I don't remember his name! All in all a wonderful stay! Nothing!
Location very close to both Union Station and Capitol Hill, nice furnished and spacious rooms, free wifi in lobby. Breakfast not included.
The best feature of the hotel was the convenient location. Staff were friendly and helpful.
The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
Location, but there was no many restaurants around there, so we all went to Hilton, but the dinner on 11th Fl at Hilton was terrible. The room was small, and bathroom was stuck all the time, so the next person had to shower in the full of water of bath tub.
Roof top pool, stylish room and great location. Breakfast was modest considering its price.
location, clean and nice room, good room service some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.
the staff always had been very friendly and helpful, In the lobby there is the pond with the koicarps, which is very beautiful, the rooms are comfortable and the service is efficient, courteous and friendly
We appreciated the locaction, nice neighborhood and its easy access to the metro and restaurants. We also enjoyed the convenience of having breakfast basically outside our door, and a good breakfast at that. Enjoyed our stay, Everyone was cordial, especially Mark, The only concern was the air quality in the rooms. When we would return from an outing the rooms seemed to have a dry stall odor to them.
spacious, clean and very comfortable room; nice and pleasant hotel setting few and slow elevators; families with kids all over
Great hotel in a great location. Staff, breakfast, evening cocktails and rooms were great. Overall quality of hotel was excellent.
Free Food Too close to that damnable institution.Hated walking through GWU on every trip to the mall.Get rid of those those idiot kids hanging around.From what I saw an education looks far fetched for those imbecils,maybe its all about a good brain washing anyway.
The front staff was wonderful! The pillows were too soft. Too far from Metro.
Free continental breakfast, free snacks and drinks in the evening, spacious rooms, friendly staff. We were stuck there in a blizzard and still managed to have a great time! Having a suite allowed us a lot of freedom since we were traveling with a toddler that has an early bedtime. Nothing.
Nice hotel, located in a convenient location. Huge rooms. Good breakfast. Expensive internet connection.
Very clean room and cordial staff.
Upon telling the desk clerk and manager at check-in that I had honeymooned at this hotel almost 47 years ago, they expressed genuine delight and immediately offered me a complimentary service. The following morning when I needed help with the timing of a couple of things, I discovered that the word about my stay had spread and a second manager took care of me with very attentive service. It's wonderful that a large, old hotel in a big city understands the importance of making the individual guest feel special.
Pool No fridge in room. No charging station for iPhone.
Nothing Got there and they sent me to room that was already taken, and then they had to send me to another hotele
The cozy room. That parking is expensive luckily I always get parking spot in the street.
Clean, friendly and best price for one night stay in downtown dc. Good quality and quiet room. Large hotel with lots of amenities for business travel. Small beds in the room, more like a double. I didn't order wifi because of the cost. So ridiculous to charge for internet! Bar was alright. Location is good. Probably won't stay again unless no other option. Too expensive and very busy.
Great location. Numerous amenities at the hotel Painfully slow check in process. The hot water in the morning ran from nonexistent to very low pressure. I understand m the water pressure is due to construction of the building next-door
This hotel is the same every time I go excellent...I really love the little relaxation area near the escalators and bar. I also loved how clean it was...will definitely be staying here again...,it's perfect because it's only a 5min or so minute uber ride from like DuPont and Adams Morgan I didn't care for how high parking garage was it cost $40 dollars for parking so needless to say I didn't park (just parked on the street....also didn't really like how far the ice machine was lightyears away from the room be
its position at the city!
The staff (especially in the Executive Lounge) was exceptionally friendly and accommodating. Our bed was very comfortable, the view was fantastic, and everything seemed up to date. We somehow snagged this Hilton Honors room and the frree wi-fi through Kayak. The location is on the edge of a residential neighborhood and a bunch of restaurants within walking distance. There were a couple of hairs in the shower, but nothing too shocking. Parking overnight and hourly was so expensive that we had to search for street parking. Free wifi was only available in public spaces. Some of the facilities were closed (due to winter) or accessible only by Hilton Honors.
Room was very nice and clean, very comfortable. Staff were very helpful. However, parking in the garage was VERY expensive- $43 for one night. I sucked it up and paid it. I prepaid for the room for Kayak, so it wasn't a big deal. I saw that they had put a $50 hold on my card as well. After I left, they charged my card the $43 for the parking and released the $50 hold, but one week later, I still have a $43 hold for the parking on my card. After contacting the hotel, leaving messages for billing, the garage, and all types of people, I finally got through to Hilton Guest assurance who contacted management for me. The management's response was that this was standard practice and to take it up with the credit card company. The credit card company cannot do anything with pending charges. I've never seen a hold last so long, especially after they have collected their money.
Location was great. Room was large and comfortable At times appeared very crowded and busy, like being in a railway station. Cars often piled up outside main entrance, not allowing taxi to approach
Coffee Bean Housekeeping never cleaned the room even though we left at 1pm. I asked the front deask for towels when I came back at 11:30pm and they were not delivered until 12:30.
Nothing Small room and very noisy
It was a beautiful hotel, and the staff was very friendly. There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
Staff attitude was terrible. It took over 25 minutes to check in at one o'clock in the morning. The lobby was dirty and dusty and the construction elevator came to bring me to my room had all sorts of debris . I was woken up to a fire alarm and walked down 8 flights of partially (dangerous) lit stairwell. When I arrived in the lobby it was thankfully declared a false alarm . I checked out of the hotel out of breath unshowered and a disheveled mess.
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill. The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze. The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
Beautiful and clean We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in) Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
Great location, very trendy, rooftop pool and bar excellent! Parking a little pricey, small but clean (and cute) rooms
The hotel was clean and the staff was friendly. Very conveniently located. If you need to be close to Dupont and don't plan on spending much time at the hotel, it's a good choice. The hotel is under major construction. At first, it wasn't even clear how to enter the building. Then we figured out that we needed to enter through the parking garage. The front desk is a small kiosk by the elevators. It's still a decent choice for the price if you're mostly concerned about location.
Ideal location. Some issues with the AC. It was ok, just not ideal.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe. Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
Staff was helpful and friendly. Wait staff at restaurant in lobby was excellent. Went above and beyond to make sure we were taken care of. Fair prices on the food. Blanket for fireworks was a nice unexpected treat. Quick walk to two different metro stations and 20 min walk to the mall. Blocks to restaurants and the cvs if you need something. It was hot. Not sure the hotel can control the weather.
Clean and convenient to downtown DC.
Our hotel was in walking distance to almost everything that we wanted to see - all the major landmarks as well as museums. It is very close to two subway (metro) stations and only a short ride way from Union Station where we took the bus to NYC. We enjoyed the coffee maker in our room and refrigerator to keep our snacks. We appreciated free coffee stand in the lobby. it's more of a wish - wish you guys had free breakfast. Most hotels do nowadays.
Hotel staff were most obliging. The food was good. The location is excellent just across the road from the subway station. Small shop in lobby was great for small forgotten items or a quick snack to take to your room.
Very convenient. The location is excellent for getting around town on the metro. It's just minutes from everything. I would definitely stay at this hotel again. The bed was a little uncomfortable. I couldn't tell if the comforter was sliding down inside the duvet or it was just really thin.
The bathroom was throughly cleaned and the bed was very comfortable. Room were very compact however, I realize it was
Hotel is walking distance to most of the things you want to see in DC; White House, Washington Monument, Smithsonian Museums. If you stay in a room facing 14th street you *will* hear street noise. We were on the 12th floor and you may as well be on the first floor because the height doesn't help with the noise at all. After a long day of walking you probably want a good night's sleep, that's probably not going to happen. Street traffic is loud and people tend to yell outside.
great location, close to all sight seeing locations
Room was clean and pretty nice. Nice hotel bar and staff was friendly and helpful at the front desk. Would stay again for the price. The bellhop shattered a bottle of vodka that was in my suitcase....said "I should have told them it was fragil" I don't think that gives them the right to just throw my stuff around as if there was nothing of worth in there....what if it was a bottle of cologne that broke - would I have had to tell them it was fragile for something as small as that. After all my stuff was covered in vodka, they let me use their laundry services and actually ended up replacing the bottle with something of similar value. It ended up being okay and I was thankful for the replacement.
Staff very friendly. Rooms were clean including the bathroom. The location is perfect if you want to walk around. We had an awesome experience.
The location was excellent, the staff were solicitous and friendly, our room was spacious and well appointed - my girlfriend particularly recommends the big comfy armchair - the food was very good and it won't break the bank. Unless your bank is quite delicate and prone to breakage. No draft lager.
The hotel,was within walking distance of many things. Our room was very dark due to the fact it was facing other buildings and was over the airconditioners outside.
The atmosphere of the hotel was great , the look of the hotel was beautiful and made some great memories.
Close proximty to city center, metro access through lobby. Nothing
The checking was quick and easy and the staff friendly. We only saw the concierge once, so not much help there-we asked the taxi drivers when we had questions. The room was clean and when we asked for one extra towel to be left we got an entire stack of towels within 5 minutes. We also appreciated the vending machine & ice machine down the hallway. Unfortunately our room was on the street side (I did ask for a room with a view) and even though we were on an upper floor, the street noise was much more than expected. Sirens and honking and back-up beeping kept us up most of the three nights we stayed. The bed was lumpy and uncomfortable as well. There were no lights on the desk and tv side of the room-only on the bed side. We found that odd as it was difficult to see while reading or writing at the desk. The bathroom was spacious, but I would have liked a "night" light or dimmer in the bathroom for at night.
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Good location room was small and far from the elevator. had to call maintenance to get the tv to work
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
Location was excellent. The hotel is really nice and the price we got could not be beat.
Location is prime right in the middle of downtown and close to numerous good restaurants. The king bed I had was not very comfortable it felt as if my back was sinking while the rest of my body parts were aloft.
The room was clean and modern. It was an excellent looking hotel in a great location. The White House is only about 3 blocks away. We were able to walk to the Verizon Center, area bars, The International Spy Museum, and other attractions in downtown DC. The walls are paper thin. We could hear everything going on next door and it sounded like the the family upstairs had pogo sticks all night long. Every time our neighbors flushed the toilets or took a shower, it sounded like we were in their bathroom.
It was clean The parking very expensive
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
Clean room Quiet Friendly Staff Great location Great price Nothing!
good location, nice staff
Rooms needed to be dusted. Mini bar is electronic and not a refrigerator; DO NOT TOUCH or you will be charged.
It was so busy/ room service was 30 minutes later
very helpful concierge. Decent location
good facilities;helpful staff had to request tea/coffee maker and a refrigerator coffee/milk supplies not replenished daily
Comfortable beds and attentive front desk staff. Some inattention to housekeeping in a room with a Murphy bed.
Good location, helpful staff poor plumbing, below average food and very high cost of room service
The staff was great and the room was very nice. The breakfast was terrific much better than expected for $1.Ut was a overall great experenice.
My room was very nice and well maintained by the housekeeping staff. The front of house staff were also very cordial. Charging $12.95 per day for internet service is unreasonable, based on the room rate we were charged.
The location The price
very attentive staff and very positive feeling
The facilities, furniture, and furnishings are a bit older, but you get room to spread out in, the location is excellent, and the price is relatively inexpensive. It was great for a group visiting DC to explore all the wonderful sights to see. We had absolutely no complaints!
Location, staff, adjustable fan in the room (quiet AC).
We all enjoyed staying at the hotel. The location was convenient and the reception area personnel were very accomodating. We all felt that the breakfast was too expensive, for what was offered. Also, the service was awful.
To begin, the location is second to none. 2 minutes away from the metro. And all the main DC sites are within minutes using the metro. Staff was also great, every morning there was lemon water and apples available for guests to start their day. Ultimately, the place was amazing, no complaints from my side, very clean, very tidy, and comfortable.
The rooms were a very good size, had separate living and sleeping space, and a kitchenette. Staff was very friendly and accommodating. The best part was it's proximity to the Foggy Bottom metro stop, which put all of DC within reach. Otherwise it's only about a 20 minute walk to reach the monuments at the end of the mall. Parking costs extra, and street parking Is near impossible
I really like the staff there and the fruits, candy and maps prepared for us. It's 15 minites walk to the white house. Location is beatiful and convinient. It was a little bit noisy at night because someone next door or above was talking. The noise cancelling was not that good.
Staff was amazing and attentive, location great Could use some updating
The best part of this hotel is the location. With children at GWU, it's the perfect place to stay to be close to campus, restaurants, and other Washington adventures. The beds and pillows were comfy. I didn't care for the smell of smoke coming in to the bathroom through the fan that ran constantly or tj e broken dial on the heat lamp in the bathroom so that it did not turn off automatically, I asked the gentleman at the front desk about dirty drips on the bathroom floor, the big smear on the bathroom wallpaperor. He said the housekeeping manager was there at the time and he would send her up. No one showed up before I checked out the following day. The 6" x 9" steam/burn on the carpet in the bedroom was also a big eyesore. I also didn't like being evacuated by a false fire alarm at 7 AM.
The staff were extremely friendly and helpful. One of them remembered me from just one short phone conversation and encouraged me to do well on my interview. They are very hospitable and professional. The room was much bigger than I expected and very comfortable. The complimentary wi-fi worked well and the bed was very comfy too. The only problem I had is with the bathroom sink. When I first got there it wouldn't run any hot water, not even lukewarm. No matter which way I turned the knob it was still very cold. I asked for maintenance and someone came up right away. The problem was that the shower hadn't been run in a long time. Fortunately the shower had no problems getting warm. But even after taking a nice hot shower the sink water still didn't get much better than lukewarm. Other than that, everything was great!
Location & Staff Run down A/C didn't work Parking was $40.00 + $7.50 (Tax)
Staff was VERY helpful, cheerful, and knowledgeable. The only problem was a dance competition that was held nearby. When the competitors arrived at 2:00am it was a bit noisy.
Great location, friendly staff, and large rooms with kitchen inside.
Hotellin henkilökunta poikkesi todella edukseen palvelualttiudella muihin vierailtuihin hotelleihin verrattuna Yhdysvalloissa. Huoneiden kunnostus ja ehostus. Myös sisustuksellisuutta voisi lisätä.
näkymät, avaruus, lobbyn sisustus
Viihtyisä ei kovin suuri huone. Mukava uima-allasalue. Kävelymatkan päässä nähtävyyksistä, sekä ruokapaikoista. ei room-serviceä yöllä, mikä oli harmi :(
Tunnelma hotellissa miellyttävä. Vanha rakennus. Sisustus lämpimillä väreillä, tummaa ruskeaa, viininpunaista. Alakerrassa mukava baari ja hieno ravintola. Huoneessa viinipullonkorkin avaaja!
Itse hotelli, hyvä sijainti, ympäristö, kävely etäisyys keskustaan, hotelli sopii monenlaisillle matkailijoille. Internet yhteys ei toiminut.
I booked this room because of its location and close proximity to Washington Harbor. The staff couldn't have possibly been any more friendlier or helpfull. The hotel is one block from M street and all the shops. Two short blocks slightly downhill is the harbor with fabulous waterfront dining. About half a block away is the C&O canal where you can ride the boat pulled by horses. On M street you can take the buses into DC for all the sights. We will definitely return to this hotel!
Great location in historic Georgetown near great shops and restaurants. The rooms are 2 room suites, very comfortable and relaxing, tastefully decorated. My only complaint is that DC was having unseasonably warm weather the first day of the trip, the room was very stuffy. When I complained they said they don't turn the air on until the second week of April! It should be based on need, not an arbitrary date. I would definately return to this hotel again but I would inquire about the status of the air conditioning before booking.
large elegant rooms. Fluffy white terry robes. Room had a bar area with small fridge, coffeepot and microwave. Nice marbled bath and large separate dressing area. Comfy beds. Lots of nice toiletries. Attentive staff accomodating to questions and requests. Great location for walking around Georgetown. We would return!
This hotel is so comfortable - big rooms, great location, friendly staff. Continental breakfast rolls not too fresh but lots of choices nearby for breakfast so not a problem. Free internet terminal is also a plus. Rooms have refrigerator, coffee maker and small sink. Very nice for 4 day stay.
With the weather changing into the spring season the room was uncomfortably hot. Airconditioning was not available. The evening street noise and sirens with the windows opens did not add to the expected charm and ambience of this hotel. The continental breakfast was extremely minimal. A considerable walk to the metro...not convenient for coming and going. A good location for Georgetown and full-day excursions. Would definitely choose a different hotel on my next trip.
I booked 1-bedroom suite for family of 4. It turned out that there was only one king-size bed in the bedroom and pull-out sofa in the living room. I was expecting 2 beds in the bedroom or this hotel shouldn't be available for booking for 4 people. Breakfast is very minimal and there is no breakfast room! Get ready to pay $30/day for parking. Great location!!
The hotel is unprofessionally run. The staff is rude. Few amenities for the price. No high-speed internet as advertised. \n \nThe valet damaged our car when attempting to pull it up from their very small garage. The front passenger side was gouged causing $* of body repair. My wife and I communicated with the head manager who refused to admit fault and their very amateurish insurance carrier was uncooperative. We are now stuck with a $* repair bill. \n \nThe bottom line, you may save money on the room, but you may also have your car mangled. Don't stay in this hotel.
The Monticello was in a great location, near M and Wisconsin Streets, plenty of restaurants and shopping... I felt safe even though I was traveling alone. I was pleased with the friendly and professional staff, as well as the roomy suite. It's a great value.
Great location near the waterfront and the canal, spacious rooms thoughtfully decorated with very comfortable beds and quality extras. Very nice continental breakfast, although it's realy designed as a breakfast bar (no seating area, so we carried it back to our room, which was a very pleasant suite nicely set up for multiple use). Helpful, pleasant staff, and very well maintained rooms and common areas. It was a little bit of a walk to the Metro (about a mile), but on very comfortable and pedestrian-friendly streets (we had a lot of company on our walks). The hotel is in a lively area, so expect a little noise in the evenings (and often into the early morning hours). Great selection of restaurants and shops in easy walking distance. We were pleasantly surprised--travelling with a teenager, it was nice to have a separate room in the suite with its own tv to give her some ''alone'' time while we relaxed in the master bedroom.
My parents and I recently stayed at the Hotel Montecello in Georgetown (Washington DC) and were very pleased with our experience. The rooms were spacious and the staff was friendly and helpful. It was also located in the heart of the Georgetown area, only steps from many shops and restaurants. It was also a very short walk down to the Washington Harbour which was lovely (nice view of the Kennedy Center). My only complaint would be that it was located a bit farther from the nearest Metro station than I would have liked. A 20 minute walk was fine in the mornings but in the evenings when we were returning from a full day of walking and sight-seeing, it seemed like a very long walk back to the hotel. Overall the expereience at the Hotel Montecello was wonderful and I would definitely recommend it to others and would stay there again myself.
Stayed at the Hotel Monticello on weekend of June 12/13. Was very favorably impressed. Small lobby, no bar for after hours but that didn't matter because M street is filled with such establishments. Front desk personnel were affable and helpful. Great location. Fifty yards from M street and half a block from everything happening on the Potomac: restaurants, bars, boat rides, etc. Room which were actually suites were beautiful! Large sitting room with two chair and sofa and tv. Bedroom had nice queen and again tv. Four windows in our room was light and breezy. Would not hesitate to stay in this hotel again and would even encourage friends of mine to do same.
The hotel's location was fantastic. Located very near shops, various restaurants, and only about a 12 minute walk from the Metro.
Staff very helpfil. Close to DC metro and attraction
The hotel was very nice and extremely close to all the sites (just blocks from the White House). The room, service, and location were far above what I would expect for the price. Would stay here again and will recommend to anyone visiting the DC area.
The location and comfort here is great! Overall very good value!! The room was a little tight. Room had empty box of tissues, could of been a bit cleaner, dust.
It was right downtown near the white house and monuments, so we could walk everywhere Everything closes down so it's hard to find a late night restaurant or pharmacy
Staff amazing and SO CLOSE to Everything! Also, very easy to Metro and DCA.
This is a luxury hotel for an unbelievable price. The hotel is centrally located to about everything you want to see or do. What first caught our attention is the fact that you can look down the street and see the White House just a few short blocks away. Yes, there are a lot of hotels in Washington D.C., but if you are looking for a GREAT hotel at an unequaled price, this is it. This would be our first choice when returning to Washington DC. There was nothing not to like about this hotel.
Excellent location for much of downtown DC. Around Midnight my room filled with old cigarette smoke as someone began smoking in the stairwell. The air quality overall in my particular room was poor, requiring the windows to be opened as much as possible. This of course made it difficult to sleep as the city sounds in DC near The White House are loud and replete with sirens 24/seven. Normally, one might cover one's ears to have silence. However, at this hotel the pillows are the size for small children.
Friendly, attentive staff. Clean rooms and facilities. Location is within walking distance of many places to eat and a short ride from the national mall. Would stay again. Very cold lobby/restaurant/bar area. Thermostat in room kept malfunctioning. The maintenance guy brought us a space heater at one point. Requested shampoo at one point and three different staff people delivered some three separate times. Very friendly, but obviously some lack of communication. Staff was very apologetic about the thermostat and offered us a variety of comps.
The room was made up in typical Hilton style with decent bedding/bathroom stuff. This hotels has seen better days. One of the elevators was out of service (seemingly for a long time - a piece of tape covering the outside) the button to the elevator was cracked, and the whole thign was worryingly slowly and creaky. The room itself smelled musty - like it hadn't been aired out in years. Outside the window was the HVAC system which was *loud*. It was a crazy-horrible room. My best guess is that because Kayak booked the room through Priceline Hilton felt it was okay to give me the worst room they could find. I checked out immediately and went to another hotel nearby for the same price, but with a much nicer room and hotel in general.
Friendly helpful staff in downtown DC. The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.
Very clean, quiet and accommodating.
Nice lobby, courteous staff, comfortable bed. Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.
Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming. If you forget to tip housekeeping each morning, don't expect clean towels.