St Giles London - A St Giles Hotel

The bars and restaurants were fine . The staff were friendly and the location was excellent.

The room was very small and in need of decoration. The bed was uncomfortable.

Location is the biggest advantage of this hotel Breakfast is good Small but adequate rooms Most staff are pleasant and helpful Concierge service is an excellent addition

Ordered a beef burger for dinner one evening in the hotels' Sage and Chilli Restaurant. Unfortunately when it was served and I started to eat it, I quickly realised that this burger was uncooked and raw in the middle (bright red). This put me off the dining options completely. Hair dryer blew a fuse so asked for another one. This too was making an unnerving noise. Small things are being missed, for example I rang reception on one of the mornings to request more milk but unfortunately it never arrived and so I went to the breakfast room myself to get some. Restaurant staff (Breakfast/Sage and Chilli)- There were a number of female staff who came across as rude and unhelpful which is a shame.