The free wine and cheese buffet every night was great.
The rooms are ridiculously small, and the staff doesn’t understand what the “do not disturb sign” means. I get that they are trying to be helpful, but I am a big kid and have the ability to alert the desk if I need something. It happened more than once, and one of the staff actually started to enter the room while I was on the toilet. Maybe it is a cultural thing, but it was off-putting.
I really liked the room, it was just enough room for the two of us, and the bed was really comfortable! :) we got upgraded to a room with a window, so that was excellent!
The room smelled a bit because of the room not having a working fan after our showers, so there was a lot of condensation in the air left over.
Terrific location. Knowledgeable and friendly staff. cool, funky vibe. small room (which I liked)
The cool location also meant that it was occasionally hard to sleep it night with the noise from the busy street
Location Location Location. Being in the center of town, I had the ability to stop off at Hotel Z to drop off bags, freshen up, take a break before moving on to next neighborhood on my itinerary. Tube stop directly to Heathrow a couple of blocks away made arriving and departing soooo easy. Staff was very friendly and attentive. Room was modern, quiet and clean. DEFINITELY plan on staying again.
While I knew I had booked the smallest room, and was happy with it overall, the in ability to open a window for fresh air was a little frustrating. Issues with the a/c were promptly addressed, although an open window would of been a better solution. It was only because my stay was for 5 nights that this bothered me. Next visit I'll book a larger room with an open window. :-)
The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help.
Well the worst part of the place was probably the size of the room and the bed. I knew my room would be tiny but for the price I paid it was crazy. The room could barely fit your luggage and yourself. A constant maneuvering around everything. The bed was the worst bed I have ever slept in. Want to know what it is like to sleep on a rock or the ground? Well come to this hotel to find out. This bed was so stiff I would wake up every morning in some sort of back pain. It was ridiculous that this is possible in a modern hotel. It's a budget hotel but seriously just get a slightly softer bed as this was ludicrous.
The location was perfect for us. We were taking a weekend break to go to the theatre and shopping. We could walk out of the hotel straight onto the street surrounded by everything we wanted. We were amazed by the excellent use of space within the hotel. It was very compact but well thought through and comfortable. The staff were very polite and helpful. The complimentary wine and cheese was a big plus for us too. We would recommend this hotel to anyone who wants location in the West End.
A little noisy from the street at night but didn't matter too much as it was a leisure break and not business.
Palace Theatre London sijaitsee kivenheiton päässä ja Leicester Square puolestaan 6 minuutin kävelymatkan päässä.
Perustuu 4 157 arvosteluun
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