Hotel Columbia Wellness Spa

Very nice vibe in the hotel, really polite and friendly staff. Breakfast was good and nice and peaceful. Great location. Very clean and modern hotel, had everything you needed.

Our room on the fourth floor was under the main dining area, when staff came into work at 6am to prepare for 7am breakfast, you good hear them, the rooms are not very sound proof, I was awoken a fews times because of the noise penetrating through the ceiling. Also, not all reception staff offered the same information. For example, one day we asked the receptionist if they had a pool, she said no. The next day we asked another receptionist where the nearest pool was and he sent us to a sister hotel, therefore, if we wouldnt have asked him, we would have never known you could use other hotels. Lastly, I felt the room didnt have enough details about the facilities available, ie. The welcome pack in the room was not updated, it should clearly state correct breakfast times etc..usage of sister hotel facilities etc.. I was not too impressed with the Spa, the treatments were nice and the staff lovely, I just felt the spa was very small and the decor was too dark. I felt the actualy spa rooms to be too dark and suffocating, I didnt relax in them. I feel the rooms to be redecorated to create a more relaxing, less suffocating feel.

The staff consistently went out of their way to be helpful.

There was nothing I did not like about the hotel.

the staff was wonderful to us. They were extremely attentive and helped us out when we needed it. they were great, and made us feel welcome.

i think that a person could stay on line at no charge for longer than 10 minutes.

Facilities/services, location, hotel staff