Utrecht hotellia

Plussat: I liked the Breakfast

Miinukset: The staff at front desk was very rude ( Ms. Sylvana ), when ı asked why ı had to pay for a small bottle ( in plastic )water , which is always free in the rooms she advised that we live in The Netherlands and we can drink from the tap. But the manager of the hotel Mr.Peter is very helpful and kind person. He explained me the situation.

Plussat: Aamupala tosi monipuolinen, palvelu ihan huippua. Hotelli on myös siisti, ei huomautettavaa. Hotellin sijainti on loistava, lähellä päärautatieasemaa.

Miinukset: Hotellihuoneen hintataso aika korkea, mutta Utrechtissa on muutenkin korkeammat hinnat kuin mihin ehkä ollaan totuttu.

Plussat: I have stayed in this hotel a few times and was always very content but on this occasion it was let down by its housekeeping

Plussat: breakfast was good location is good very clean

Miinukset: I arrived at 13.00, check-in was at 15.00. They didn't have any room available for an earlier check-in, which I found strange in such a big hotel. I came back at 15.30 and they gave me a room where the temperature was way below 15 Celsius, I had to wait with my jacket on for more than an hour to have a decent temperature in the room. This is not acceptable, especially when you know smbd is waiting for the room!

Plussat: Edullinen majoitus, jossa hyvä ja monipuolinen aamupala. Sijainti on retkiä muille paikkakunnille tekevällä loistava, kun juna-asema on vieressä. Ostoskeskukseen ja kaupungin keskustaan lyhyt etäisyys. Henkilökunta oli ystävällistä ja auttavaista, kaikkiin toiveisiin vastattiin ja saimme lähtöpäivänä vielä apuja laukun säilytykseen hotelliketjun toisesta hotellista.

Miinukset: EOS, kaikki meni mukavasti

Plussat: Moderni hotelli, hyvin lähellä kulkuyhteyksiä (rautatieasema, bussit, raitiovaunu) ja Hoog Katharijne ostoskeskusta. Valoisa iso huone jossa hyvä sänky, iso peili.

Plussat: The bed, interior design and mostly cleanlyness. Everything is modern and new. Perfect.

Miinukset: The airco is loud and doesn't work well. Invest in better more silent airco?

Plussat: Sijainti on hyvä, aamupala erinomainen.

Miinukset: Hitaat hissit

Plussat: Next to the train station and mall connecting to the historic city centre. Spacious room and bathroom, complimentary coffee/tea in the rooms and secure access using keycards for elevators and entrance past midnight. At the reception you could find complimentary water / juice and treats like apple pie and apples.

Plussat: Äärettömän palvelualtis henkilökunta, tosi hyvä aamiainen

Plussat: It's location

Miinukset: Having to chase tea & creamer for the room. Lacks those little extras like real milk, biscuits in room, toiletries, all of which use to be provided. I have stayed in this hotel every year for the last 10 years.

Plussat: The staff is very polite and helpful. Very good location close to the train station and expositions facilities( Messe)

Miinukset: No safety box in the room. Breakfast very expensive. We had breakfast out of the hotel. For the high price of the room the breakfast should be included.

Plussat: Hotel location. Ability to access printing facilities in lobby was very handy.

Miinukset: Would have liked supplies in room to have been replenished on second day i.e. i.e. bags.

Plussat: Very good.modern hotel with good facilities

Plussat: Convenient location near the train station.

Miinukset: The hotel was run-down and old - peeling paint, dirty carpets, rusty bathroom fixtures... it was depressing, certainly not up to the standard of other NH hotels I have stayed in.

Plussat: Rauhallinen, miellyttävä, siisti ja perustarpeet tyydyttävä hotelli. Henkilökunta oli ystävällinen ja auttavainen. Aamiainen oli monipuolinen ja runsas. Neljän yön matkamme aikana hissitkin toimivat.

Plussat: Iso, tilava ja siisti huone.

Miinukset: 17. kerroksesta alas pääseminen hissillä (yksi epäkunnossa) aamulla on hankalaa. Vieraan tarvitsee täyttää aamiaiselle päästäkseen lomake käsin.

Plussat: Hyvä sijainti keskustassa ja siisti ja hyvä hotelli

Plussat: Oli kiva käydä kylvyssä kun ei itsellä ole kylpyammetta.

Miinukset: Aamiainen kuuluisi huoneen hintaa koska hinta oli hivenen korkea.

Plussat: Decent Hotel For The Money

Miinukset: Bit far away from amsterdam itself. 30-45 min train journey and at 11Euro a return ticket can get expensive!

Plussat:

Miinukset: Unclear information about where the restaurants were and their menus. This may have been because the hotel was being refurbished at the time. Dining alone one evening was a slightly uncomfortable experience with very slow service.

Plussat: close to messe hall

Miinukset: the towels looked dirty

Plussat: No place to get even a snack after resturant closed

Miinukset: Great hotel, very friendly they made me feel welcome the room was so lovely. Loved the little balcony also, would stay again

Plussat: Everything else. The staff is friendly and helpful, the breakfast is solid and the decor is nice and modern, without feeling neither overkill nor too simple. The hotel restaurant serves good food.

Miinukset: I love the hotel, but it's a bit out of the way, which made us rely too much on taxis to go back and forth to Utrecht center to party (responsible drivers don't drink and drive). The shuttle to the festival is a nice extra service but the price per person is a bit high, even if it's still better than taking a taxi alone. Uber from the hotel, due to its somewhat remote location, may not be a very reliable option to fall back to.

Plussat: The wellness center was very clean and a good as any spa I’ve been to. The restaurant at the hotel was lovely and my girlfriend and I both really liked the food. The room was very clean with a large bathroom and lots of space.

Miinukset: The double bed was two single beds pushed together but it wasn’t really an issue.

Plussat: The spa and the quite environment made it a pleasant stay.the room was clean and all the comodities where there.the materass was a really good and firm one.

Plussat: great leasure center, excellent breakfast

Miinukset: 7 km far away from city center, but the bus stop is close to hotel

Plussat: Very comfortable spacious room, good restaurant with prompt service. Nice lobby with free internet and business center.

Plussat: Being in the swimming-pool yacuzzi until 23.00

Miinukset: They did not have hot chocolate, but it was not important

Plussat: sauna and breakfast

Miinukset: the lady in the front desk was not polite enough when we asked the transportation to the city, and she didn't show us clearly, we got back to ask again when we were out and found that's uneasy to find the direction.

Miinukset: Kylpylä- /saunaosasto oli pettymys.

Plussat: rooms are very luxery

Miinukset:

Plussat: business trip - i had to study so couldn't enjoy the facilities

Miinukset: no , very pleased

Plussat: Very close to place of work

Miinukset: Too far out from city centre

Plussat: it was just a stop over while waiting for the ferry

Miinukset: the cost of the breakfast was unreasonable

Plussat:

Miinukset: Decor meybe a bit out of date.

Plussat: I was booked for a 6 person room upon arrival I was in an 8 person they ended up moving me but into a fully male room. Was a little weird being the only female but there were two guys that made me feel safe and welcomed

Plussat: everything perfect, 10/10

Miinukset: -

Plussat: Matkustimme isolla ryhmällä ja majoitumme kuuden hengen huoneessa, johon mahtui hyvin koko porukka kerrossänkyihin. Säilytystilaa löytyi sängynalus lokeroista. Aamupala oli aika pelkistetty, mutta kuitenkin toimiva. Myös hotellin baari oli hyvä lisä.

Miinukset: Pyyhkeet eivät kuulu hintaan ja lakanat piti itse laittaa. Ei sinällään iso ongelma, mutta ei toisaalta olisi iso panostus hotelliltakaan.

Plussat: Sijainti oli erinomainen, lähellä on paljon kivoja ravintoloita, kahviloita ja kauppoja. Rauhallinen myös öisin. Siisti perusilme. Kävelymatka asemalle.

Miinukset: Paikka mainostaa kestävän kehityksen arvoja ja pyytää kierrättämään. Kuitenkaan huoneessa ei käytännössä pystynyt kierrättämään roskia. Siivoojien työ olisi voinut myös olla parempaa.

Plussat: The hostel is loocate din the heart of Utrecht making it easy to move around. Facilities are in excellent conditions and the rooms are great!

Miinukset: Having to use hotel card to open doors and use elevator. Not convenient, specially if with heavy bags.

Plussat: Accommodation in Utrecht is rather expensive for travelers from Poland. With my budget restrictions resulting from the international project I had to choose a place to stay up to 90 euros per day. At the same time I have my preferences such as: own room and private bathroom, good wifi, location in the city center. i have never stayed in a typical hostel and I am travelling a lot. This hostel was one of the best options among those offered by booking.com. To sum up, I am rather positive with my first-ever-hostel-experience - I got my own room (6 beds :)), private bath, wifi, breakfast included. Breakfast corresponds to what we may have in 2/3-star hotels, simple, but tasty and fresh. The personnel was very friendly - I could check-in earlier on a day of my arrival. Only issue that worries me is the fact that this hostel offers rooms with no windows, this is really strange, how you can stay in a room with no window??? I was given a room with no window and I was not informed about it in advance while booking my room. I asked for another room to stay and fortunately, I got one. so please be more specific during booking procedure if the room you offer has or not a window.

Plussat: Good location, bed and breakfast

Miinukset: Not many varieties at breakfast, the elevator was a little hard to use (takes long to arrive and you need to pass your card to get to your room floor), a little pricey for what you can get. There was some card game event that took all the tables at the bar so I didn't have a place to stay outside my bedroom.

Plussat: Clean, modern and nice

Miinukset: The only common area was also a restaurant so it was impossible to enjoy your own beverages. Check-out was really early but could be delayed one hour for 7,5 eur

Plussat: Great staff, welcoming you and helping you find your comfort.

Plussat: Location

Miinukset: Facilities, not clean, people coming in and out, not quiet, people coming in the room drunk and high.

Miinukset: I have never experienced anything worse than this hostel. I was on the road in Corona times and in this hostel all, really all, rules were disregarded. The beds and mattresses were disgusting, as well as the rest of this hostel. No charm only purpose!

Plussat: Perfect location, really well communicated with the train station and with the city. So many restaurants and shops around. Very good if you need to spend one night. The breakfast was was amazing and flexible in time.

Miinukset: The shared kitchen could be cleaner

Plussat: Ilmapiiri rento ja mukava. Henkilökunta ystävällistä.

Miinukset: Respa sulkeutui klo 23, joten meno oli sen mukaista, eli vieraat määrittelevät äänekkyyden...Epäsiisteys ja rähjäisyys silmiinpistävää.

Miinukset: As i could read in many comments before mine: the personal Is not serious at all and seems not to know how their own rules are. They asked me 50 euro deposit - for a double room - and didn't seem to be willing to certify that (i got a post-it with a signature as i asked for a confirmation). at check out the collegue seemed not to know anything about this deposit. At check in they asked more money (ca 7 euro more) than the price on booking.com. It seems that to get the wonderful towel (that i have the honor to show you in the picture) you have to pay 3.50 euro, ist doesnt matter If you have your own towel and sheets. The room and the bathroom were not clean at all, i doubt that this place will be corona-safe if they don't start to clean the rooms as sono as possible. They have luck there are no other cheap solutions in Utrecht otherwise they would have closed long ago! Good luck everybody!

Plussat: The stay is very nice.

Miinukset: They didn’t like me in the property at day one. Events happened that they of course gonna reply down here is based on booking I made with 5 euro overcharge money at the reception itself

Miinukset: The room was dirty, small and outdated. It was advertised as "room with bathroom" but the bathroom was on a different floor and not private, the door was left open and access was shared with the entire floor. In the room we had a small sink, with rusty pipes and an old fashion tv screen that looked like like an old computer monitor with cathode ray tube. It was advertised as an double room with bathroom. The ad on booking was very misleading: the total price was presented to let you believe that taxes and all other costs were included, but instead we were asked for 2 EUR per towel, VAT, Tourist tax, and ended up paying 97 EUR. For a similar price in Utrecht you can get an actual hotel room. I would never recommend to go here, never. Almost ruined my experience in Utrecht.

Plussat: For the cost of €14,00 per night, nobody should expect first class accommodations: no amazingly comfortable bed, or very clean bathroom, and no soap either. I slept in a room with 4 bunk beds, and 3 other guys in the room. The wi-fi signal was strong, the staff were very friendly and accommodating. The bed sheets, and bath towel were clean and unused, the toilet flushed. I slept well. I got up the next morning, had a warm shower, skipped breakfast and checked out at 10am, to get ahead of the other guys. If you are looking for cheap accommodations in Utrecht, and don’t mind less than average facilities, then this is the place.

Miinukset: No complaints because it’s only €14,00 per night.

Plussat: The room was lovely. Chimah was very helpful prior to my arrival about what I needed to have ready. And I think the Caesar salad I had on my first night there was perhaps the best I've ever had!

Miinukset: The scrambled eggs were terrible! 17 euros is overpriced to begin with and then with what I received, it was a rip off.

Plussat: Just very pleasant

Miinukset: Being charged for parking.... A lot.

Plussat: Breakfast

Miinukset: No

Plussat: Friendly check in. Was fortunately enough to get a free upgrade. Room was clean, quiet and comfortable. Had a great sleep in the queen size bed. Happy to have a small fridge in room and the white robe felt like a dream after a long few days of travel.

Miinukset: The heater did not work in the 1st room. There was a trembling noise in the 2nd room. Finally I was upgraded to the 3rd room — the heater did work but only very mildly.

Plussat: Aamiainen oli kattava. Yöt nukuin hyvin, johtuen pitkistä päiväkävelyistä sekä hiljaisesta huoneesta

Plussat: Good staff, quiet easy to access city centre

Miinukset: Poor internet and road construction

Plussat: Location was convenient

Miinukset: Elevator didn't work And reconstruction going on

Plussat: Sijainti, ilmastointi

Plussat: Nice staying, really nice staff both at the reception and restaurant

Plussat: Great Staff, Excellent Service.

Miinukset: Nothing

Plussat: I liked that description of the hotel fully conforms what I have found there - no surprises and that was good.

Plussat: Room smartly designer

Miinukset: Poor gym limeted equipment and equipment not working well

Plussat: The dinning room staff was very good, Good menu.

Miinukset: The exercise facilty was disappointing. The machines were broken and old.

Plussat: Good location

Miinukset: Expensive parking

Plussat: Siisteys oli aivan tiptop,aamiainen hyvä+ ,kaipasin esim silliä! Henkilökunta avuliasta ja kielitaitoista.

Miinukset: Ei oikeastaan mitään!

Plussat: Hotelli siisti ja aamiainen hyvä.

Miinukset: Ympäristö ankea.

Plussat: Sopiva hotelli oman työmatkani kannalta.

Miinukset: Ei

Plussat: Hotelli oli hyvällä paikalla lähellä iltatilaisuuskohdettamme Karel V-ravintolaa. Henkilökunta palvelualtista ja ystävällistä. Huone oli siisti. Aamiainen oli hyvä.

Miinukset: Ei ollut

Plussat: Hotellin ruokapalvelut olivat hyviä ja annokset maistuvia. Siisti ja rauhallinen hotelli. Sijainti keskeisellä paikalla.

Miinukset: Ruokajuomat törkeä hintaisia. Internetyhteydestä rahastettiin roimasti. Respassa työntekijät eivät osanneet Googlata eivätkä tunteneet oman kaupunkinsa nähtävyyksiä...peruskaupunkituntemus ja tärkeimpien turistikohteiden löytäminen Googlen avulla (omalla kielellään) olisi kyllä ihan perustaitoja, joita respan henkilökunnan tulisi hallita.

Plussat: Nespresso machine in bedroom was nice.

Miinukset: TV picture poor.Breakfast expensive.

Plussat:

Miinukset: No tea or Coffee facilities

Miinukset: Very tired looking hotel and rooms. Very small bathroom, particularly teh wash basin. It is about 4 inch and so washing the face is impossible! Rattling mini fridge! Air conditioning doesn't seem to work

Plussat: Great value for money stay.. staff nice and friendly. Plenty of room round beds for an ordinary twin.

Miinukset: Ilmastointi puuttuu.

Plussat: Clean room Fridge and safe inside the room parking facilities

Miinukset: lights did not work room smelled like smoke (the chimney of the fireplace in the lounge was near the window of the room) absolutely tiny bathroom

Plussat: Near to where we were going and to the show we were attending

Miinukset: The mouse that ran out of the kitchen and sat in the lounge/breakfast area left it running round as they were waiting for someone to catch it

Plussat: I realy like Breakfast. The bedroom was well sized. The staff was helpfull.

Miinukset: I have seen some cockroach in the corridor...

Plussat: Friendly staff, good coffee, welcome drink, price

Miinukset: Space on toilet; I was crammed between the shower cabin and the closet roll holder.

Plussat: The staff is very friendly and helpfull. However at the time when we were there they were understaffed. It took a long time (2hr) before our request for an extra pillow was met. We got an upgrade as the hotel was not very full at the time we stayed there. Thank you! The room was equipped with a nespresso coffee machine and safe. A kettle is on request. Size of the room is ok. We had a nice green view. The airconditioning was working very well.

Miinukset: The cleanliness of the bathroom could have been improved. The floor in the shower was still wet when we arrived. There was also no shower mat, which made the bathroom wet after showering.

Plussat: Staff was quite pleasant. However for lunch it was more geared to groups with no a la carte for individual bookings. Very limited choice for health conscious beings.

Miinukset: The room price was a normal rate despite the fact that there was noisy renovations going on. This was not mention in the time of electronic booking. However the library corner was one good new addition but it was still being worked on.

Plussat: The friendliness and service of the staff. The prices of the minibar.

Miinukset: the food wasnt great, the room was bit dirty, like the phone and the remote control were sticky! Think it needs a good cleaning in and out! Even with the price I paid (90 euro per night) I expect a littlebit better.

Plussat: good location

Miinukset: too noisy

Plussat: good breakfast,noce personell,

Miinukset: During renovations of this hotel it is unavoidable noisy.

Plussat: Staff were friendly and helpful

Miinukset: Unfortunately, this hotel is undergoing major construction. Noise, dust, lack of parking on the premises... is a serious issue. My feeling is they should have closed the place for the duration. They did give us a bottle of house wine when we checked in, though. Also, there were no towels in our room when we got there...

Plussat: Friendliness of staff

Miinukset:

Plussat: location, bed

Miinukset: reception desk (incoming calls) was populated with a bunch of laughing children calling themselves the staff

Plussat: WI-FI

Miinukset:

Plussat: The free wireless internet and mini-bar fridge in my room were nice amenities. The hotel bar and restaurant were very nice atmosphere, and food was excellent. The Hotel was out of the city center, but convenient nonetheless and well priced accordingly.

Miinukset: No. Everything was more than satisfactory.

Plussat: Quiet atmosphere. Friendly and helpful staff. Easy to get to from the airport, train, or car. I first stayed there in 1993. Stayed again in 1996 and 2001 with my wife.

Miinukset:

Plussat: It was a good room clean and comfortable, about what you'd expect of this standard of hotel. The staff were helpful and friendly and check in was quick. Coffee and refreshments provided.

Miinukset: I asked for a double bed but got one with two single mattresses instead of a double. The nature of its location means it was a bit noisy so they could improve the insulation maybe?

Plussat: Sijainti on loistava. Lyhyt kävelymatka niin rautatieasemalle kuin keskustaan kaikkialle. Tvoli Vredenburg viereisessä korttelissa, eli musakeikalle meno oli helppoa ja vaivatonta.

Miinukset: Huoneiden äänieristys oli heikko. Ympäröivien huoneiden äänet kuuluivat, erityisesti WC:n oven kolahdukset. Lisäksi ihan tavallinen puheääni kuului, jos ympärillä oli muuten hiljaista.

Plussat: - Room with bathtub and balcony - Comfortable bed - Very clean - Staff very polite and helpful - Very good location - Bicycle rental - Delicious breakfast

Miinukset: - Air conditioning in common areas, annoying if you're sensible

Plussat: Hyvä sijainti, huonet isoja ja viihtyisiä.

Miinukset: Tukankuivaaja ei toiminut.

Plussat: Service

Miinukset: Everything was OK

Plussat: Near station

Miinukset: Dated decor

Plussat: henkilökunta oli todella mukava ja hauska

Plussat: Sijainti oli hyvä.

Miinukset: Siivouksen taso oli huono. Sokkeloinen hotelli.

Plussat: Nice room, good breakfast, great staff, great location. Was a very nice trip

Plussat: The location to the Tivoli and the train station.

Miinukset: Bad, uncomfortable experience. For starters, to get to your room you have to get through a maze that involves going through an underground connecting hallway and two elevators. The room has no AC and it doesn't even have a frigobar. There is a monitor in the room (weirdly located at an unusual angle that you cannot change, not located in front of your bed like in most normal hotels) and it only has access to YouTube, not to actual TV programs. The shower has no curtain or door so the entire bathroom floods when you take a shower. They didn't replace the soap containers when they ran out of soap so I had to ask the reception to give me refills. At one point, I asked for a bucket of ice at the reception and they looked at me like I had three heads (I'm not kidding) and suggested I should go get ice from the Kentucky Fried Chicken store next door! At check out they wanted me to pay again for my stay, when it had already been prepaid prior to my check in. Really? All this and you call yourself a 4-star hotel? I'd say you barely get 2 stars and they do not shine.

Plussat: Clean and spacious rooms Friendly staff Excellent location We will definitely come back again!

Plussat: Sijainti oli erinomainen.

Miinukset: Vuode oli kapea ja huone varsin pimeä.

Plussat: Spacious single room

Miinukset: Expensive breakfast

Plussat: Perfect location: 5 minutes walk to the Central Station and large shopping center. Room are clean and very good breakfast

Miinukset: Walls are to thin: one can always hear whats happening in the neighbour room. In addition it was not possible to fully close the balcony door so there were always a bit of cold wind on the floor from the balcony and noise from the street. And it would be great to add small refrigerator to the room

Plussat: Nothing. This is a very poor value for money hotel. Bed and Bathroom were basic, facilities below average. Best comparison is that this is similar to a Travelodge but far more expensive.

Miinukset: Bed, Bathroom, Towels, .......

Plussat: The Hotel was spotless and in the perfect location. The breakfast was outstanding every day as well.

Miinukset: Nothing

Plussat: Close from shopping center and city center

Miinukset: no parking, difficult to find it

Plussat: Very friendly and helpful staff. A very clean and modern hotel close to the station and central to the shops, canals and the centre of Utrecht. Late honesty bar and coffee facilities just put the finishing touches to the hotel...Fab!

Miinukset: Nothing, really lovely hotel.

Miinukset: Palvelu oli erittäin tylyä ja huonoa. Aamupalan hinta järjetön. Langaton internet ainoastaan lisämaksusta. Hotelli sen tasoon nähden järjettömän kallis. Ei rahalle vastinetta.

Plussat: Sijainti oli keskeinen kaupunkia ajatellen. Kulkeminen oli helppoa ja lähes ummikkonakin pärjäsi.

Miinukset: Keskeisen sijainin ansiosta hotellin ulkopuolelta kuului melua, myös hotellin sisäinen melu häiritsi jonkin verran.

Plussat: Rauahllinen, vaukka keskeinen sijainti. Helppo tulla junalla

Miinukset: Ei

Plussat: Sijainti aivan kaupungin keskustassa. Olemme olleet aiemminkin.

Miinukset: Hotelli oli vaikeasti löydettävissä. Nimi oli vain hotellin ovessa sivukadulla eikä rakennuksessa ollut myöskään merkintää katunumerosta. Huoneessa oli kuuma.

Plussat: Close to downtown

Miinukset: No parking in hotel

Plussat: They provided a clean, comfortable room with all of the amenities. Fast internet. Delicious European style self-serve breakfast. Perfect for me needs. They called a cab and had a prearranged lower fee with that service. A very professional operation.

Miinukset: A wash cloth would have been appreciated.

Plussat: Everything!!

Plussat: Hotel was very nice. Garden was so beautiful

Miinukset: Luulin että ikkuna oli auki, kun äänet ulkoa kuuluivat niin kovaa sisälle. Ikkuna oli kiinni, eli äänieristys jätti toivomisen varaa.

Plussat: Friendly staff

Miinukset: Air conditioner did not work

Plussat: Uudehko ja asiallinen hotelli

Miinukset: Huoneen siivouksessa oli toivomisen varaa. Edellisen asiakkaan ilmapalloja oli 2 kpl - toinen verhojen helmassa ja toinen keskellä huoneen kattoa... Aamupalalta tullessa ihmetytti, kun siivooja oli jo töissä meidän kylpyhuoneessa ja huoneen ovi oli auki. Kun tulimme huoneeseen, hän pyyteli anteeksi ja sanoi luulleensa huoneen olleen jo tyhjä? Aika outoa, kun matkalaukkumme olivat avoinna keskellä lattiaa!

Plussat: The breakfast was very good and tasty. The room was clean, including the bathroom. Very appreciated the free shuttle service. Nice spa facility.

Miinukset: During breakfast we had to stay in the external part of the restaurant where the temperature wasn't really comfortable. The spa facility was unsupervised and kids were playing wasting lots of water, jumping and screaming.

Plussat: The lake view room felt amazing with birds and water serenity I've felt all through me... Utrecht felt amazingly beautiful and romantic and Midland hotel with its taste added just the right portion to the magic... It was all beautiful. I would like to draw your attention that you can enjoy shuttle taxi free service to go to centre and this was really convenient.

Miinukset: I asked kitchen to heat my delivered pizza and though they were nice in replying but not helpful. I feel like as if they were giving more credits to their comfort and the place tideness more than to residents comfort

Plussat: Mukava sijainti puiston reunalla kohtuullisen kävelymatkan päässä historiallisesta keskustasta.

Plussat: Nice peacefull location. Room was rather small tho. Bed was comfy and a nice balcony. Breakfast was really good!

Miinukset: Small tv. Room service stops at 10pm

Plussat: Pidin hotellin uima-altaasta ja siististä ja viihtyisästä huoneesta. Vedenkeitin ja jääkaappi hotellihuoneessa olivat kätevät.

Miinukset: Aamiaisella ei ollut saatavilla yhtä leipää lukuunottamatta gluteenittomia tuotteita ja soijamaidon sain pyytämällä, mutta muuten ei ollut vähälaktoosisia tai maidottomia tuotteita. Sauna oli ainakin näin suomalaiseen makuun surkea. Saunassa ei nimittäin voinut heittää löylyä vaan se toimi jollain patterilla. Hotelli sijaitsi kaukana bussipysäkeistä, joten kulkeminen vaati hiukan kävelemistä ja etsimistä.

Plussat: Tha fact we're able to rent bikes for the day at the reception! The park around the hotel is lovely.

Miinukset: The pillows felt a little too plastic like

Plussat: Huone oli siisti ja moderni. Hotelli rauhallisella paikalla järven rannalla. Silti vain pari kilometriä keskustaan. Hotellilla runsaasti edullisia parkkipaikkoja omalla pihalla. Aamiainen todella monipuolinen. Henkilökunta erittäin ystävällistä.

Plussat: The wonderful staff at check in

Miinukset: A-vacuum cleaner outside my door at 9am. I work until 3am, not everyone is up at 06:00 B- the breakfast was barely recognizable to an American. The eggs seemed like a phony substitute for eggs. Since nobody was around to watch, many items,like the breads, were touched by guests hands. How clean are those hands?

Plussat: Rauhallinen, luonnonläheinen, siisti.

Miinukset: Vähän kaukana keskustasta.

Plussat: Lovely architecture and position...

Miinukset: I really think internet wifi should be free in business hotles like this.

Plussat: The room was very nice.

Miinukset: The food in the restaurant was fair. High price for a little piece of grilled salmon with pommes frites and 2 slices of tomato and cucumber. Almost € 19. Very small glasses of wine.

Plussat: Ease of check-in and room facilities.

Miinukset: Hotel should inform beforehand that there is a charge for parking.

Plussat: Liked nothing best

Miinukset: The hotel is not 4 star - it is a rather poor 3 star quality hotel with many run-down features at a more than average 4 star price while parking is not free and an expensive internet connection. Does the Netherlands have an hotel grading authority??? They clearly slipped up on this hotel

Plussat: We felt very comfortable and welcome at the Hotel, with friendly staff. We were able to bring one Dutch friend for a pleasant, relaxed evening meal and two other friends for coffee.

Miinukset: Very comfortable room, but air-conditioning set at minimum of 20C, was a little too hot for us Celts!

Plussat: Hotelli tarjosi erinomaisen aamiaisen.

Miinukset: Kokolattiamatot tuntuvat tunkkaisilta ja vaikka en ole erityisen allerginen, silmät ärsyyntyivät.

Plussat: All the staff were very helpful and courteous at all times. The Hotel had great facilities and price was good.

Miinukset:

Plussat: Good beds, clean room, parking, great breakfast.

Miinukset:

Plussat: park setting, terraces on lake

Miinukset: lack of air conditioning

Plussat: Excellent breakfast with buffet and hot freshly prepared waffles, pancakes and eggs.

Miinukset:

Plussat: beautiful setting,on a lake and yet within a 20min. easy walk from centre. The hotel had excellent facilities.Food was great quality,wish we could have stayed longer.

Miinukset:

Miinukset: First room had a very strong smell of smoke!!! Had to request to change rooms. (Wasn’t a problem) Quality of towels weren’t great either.. felt like they were 50 years old Otherwise stay was ok

Plussat: Free Parking,Relaxed atmosphere, breakfast area , cosy bar and proximity to central Utrecht

Miinukset: Air Ventilation in the bedrooms has always been poor at this hotel especially in summer months.

Plussat: Close to the central station, friendly staff Clean and Cozy rooms!

Plussat: Caesar salad is very nice

Miinukset: Laundry delivery was 6:00 and banging trollies outside room for half an hour. Hotel having work done.. this started at 7:00am.. lots of banging, thumping and sawing noise (even on second floor) Only a limited supply of kettles for the rooms.. so bit of a lottery as to whether you can get one.

Plussat: Free car park

Miinukset: Too far away from city, room too small, not very clean

Plussat: Very close to the Jaarbeurs exhibition site and price was quite acceptable for the location and very important there was parking.

Miinukset: Beds were quite small and there were 2 single beds put together. Small room. Receptionist needed 15 minutes to enter the company address in the PC and the next morning when I wanted to check out the address was gone and had to be entered again.

Plussat: The buffet Breakfast was great although i felt 13euro was maybe a little steep. The staff were very helpful. The location was not too far from the central station, although a tram was necissary. Overall a pleasant stay, but I wouldnt say its the best place ever.

Plussat: Rooms had been refurbished, Good TV service, Helpful staff

Miinukset: Slow lift

Plussat: great location for city centre and value for money

Plussat: Breakfast is very good for so called Ibis level.

Miinukset: You have to pay for the wifi.They did not want to use the credit card provided at the booking.They asked us for another credir card.So if your company is paying for the stay keep in mind you will have to pay yourself once there.(but if it is a no shoxw then they use your company credit card to take the cancelation fees!)

Plussat: Sieltä oli helppo liikkua keskikaupungille bussilla.

Miinukset: Olin kymmenen hengen seurueena hotellissa ja useampi meistä joutu vaihtamaan huoneita, koska monissahuoneissa oli selvä homeongelma. Hotellin homeongelmiin tulee puuttua. Tämän kuntoisena sitä ei voi suositella kenellekään.

Plussat: Mukava hotelli hyvällä paikalla. Bussi- ja ratikkapysäkit lähellä.

Plussat: ok

Miinukset: ei

Plussat: Friendly staff and easy parking and access

Miinukset:

Plussat:

Miinukset: The private car parking of the hotel was not safe. The baby bed was not good.

Plussat: The staff , very good , helpfull , polite , happy , spoke good english , dining room food very good , overall great hotel , Special thank you to tim at front counter .

Miinukset: No

Plussat:

Miinukset: poor service in hotel bar

Plussat: After the complain the lady came immediately to clean the toilet. And because we had birthday there was a little surprise with a nice card on the bed with birthday wishes when we came back in the evening in the room. The bed was really nice and comfortable to sleep. Big plus!

Miinukset: The room was not total clean. For example under the seat of the toilet was some dirt of the previous user of the room. Hair in the sink of the bathtub and Some dust and spiderwebs. For me they can do a better housekeeping in the rooms.

Plussat: Location is convenient for where I needed to be. The hotel is well priced and comfortable.

Plussat: Hotel was nice, staff were very friendly and room was clean. Location was perfect, everything was within 20 minutes walk.

Miinukset: Could do with a bit of a revamp, update the air con, add in some USB chargers etc.

Plussat: The location was really good. Close to coffee shops and restaurants. We went by car and the hotel got us a parking discount. Normally would have cost us 27€ and we end up paying 16€ which was a great discount !

Miinukset: The only thing is the shower. Somehow the tiles and corners of the showers are not properly cleaned.

Plussat: Clean, cozy and big rooms. Located a bit away from city center, but it's walkable distance and area is quiet and not touristic. It is possible to rent bikes in the hotel. Staff is very friendly and helpfull. Beautiful back yard for having food or drinks.

Plussat: Hyvä aamiainen

Miinukset: Ei, koin saavani sitä, mitä olin odottanut

Plussat: The hotel didn't impress me particularly but it was nice, clean and the stuff was helpful

Plussat: Decor was perfect. Staff was very helpful. Computer access was fast and available. Space was great. Loved the bathrooms.

Plussat: The situation. being in the old part of the city

Miinukset: I would suggest the buffett breakfast offered dishes of fruit salad, apricots and prunes. Handling cut grapefruit was not easy. But we had a lovely time.

Plussat: Good room. Good Breakfast. Helpful Staff

Plussat: The staff were extremely friendly and helpful.

Plussat: Minua miellytti hotellin sijainti ja rauhallisuus eikä häiritseviä ääniä kantautunut huoneeseen. Tosin huoneemme oli pihan/puutarhan puolella, mikä seikka saattoi vaikuttaa asiaan. Hotelli sijaitsi kuitenkin sivukadun varrella eikä liikennettä ollut nimeksikään, joten kadun puoleiset huoneetkin olivat varmaankin myös hiljaisia. Vastaanottotilat ja ruokasali miellyttivät. Vahinko, että sää oli sen verran kehno, ettei terassia/puutarhaa voinut hyödyttää.

Miinukset: Ei varsinaisesti, mutta niin kuin yleensä melkein kaikissa hotelleissa, joissa olen ollut, niin kylpyhuoneessa oleva amme/suihku-yhdistelmä on hiukan ahtaan tuntuinen.

Plussat: Rauhallisella paikalla. Viehättävä ympäristö, hyvä yhteys yliopistoon Uithofiin bussilla. Tilava huone. erittäin hyvä aamupala, hedelmäsalaatti ja muita tuoreita hedelmiä joka aamu. Ystävällinen Reception henkilökunta. Kodikas.

Miinukset: Kylpyhuoneen viemäri haisi aika pahasti koko vierailun ajan.

Plussat: The room we had was a good size (twin deluxe) and the continental buffet breakfast was very good. It seemed to be more of a business hotel than a family hotel but they were very nice about the children.

Miinukset: The cost of doing laundry was excessive, and it was annoying to have to pay extra for regular tv programs.

Plussat: the room. balcony and view in a quiet setting

Miinukset: no kettle in the room which would have been very useful for an early morning and late cup of tea

Plussat: Excellent service, setting and facilities!

Miinukset:

Plussat: Lovely atmosphere, very quiet, rear rooms overlooked cultivated park like land, friendly efficient staff

Miinukset:

Plussat: Hotel location is very central, walking distance from the station and close to best area for shops, restaurants and bars. Check-in very efficient and very welcoming. Lift to room (on 3rd floor) nice decor with old courthouse theme (building was a former courthouse). First glance in room immediately happy we booked; modern, stylish and comfortable (if a little dark - deco)...a good first impression that stayed until we checked out. Good size tv, very comfortable bed and bathroom (with shower) clean and with adequate water pressure. Nespresso coffee machine, (empty) fridge and a basket with a few snacks (to purchase). Restaurant (Rechtbank) on ground floor of hotel really good quality, not too expensive, great service (advies making reservations as it is often busy). Check out at 12.00 is great, with option for 1 or 2 more extra hours at a reasonable price. Also possible to enter hotel 24hrs.

Miinukset: Not really much to fault except that bathroom had unpleasant lingering odor of old drains. Nespresso machine supplied with ‘cheap’ non-brand capsules, and no complementary water bottle which you might expect from a hotel in this price range. Also no pillow choice, all pillows very ‘full’ and firm.

Plussat: Tutkijoille sopiva hotelli. Huoneissa ei ole kuin yksi tuoli, joten ei houkutusta huoneessa oleiluun. Supermukava henkilökunta

Miinukset: Toinen tuoli kaikkiin huoneisiin

Plussat: I liked the decoration theme for this modern but very comfortable hotel, and also the staff. In fact the complete staff works for your comfort without been noticed, until you ask for something to see.. it works!!

Miinukset: soft mattress

Plussat: Great location in city center. Comfortable bed. Stylish room.

Miinukset: Both chairs in the room had stains from spilt liquids. The table had marks from coffee cups. In view of the rather expensive rate per night we would expect the room to be spotless.

Plussat: Location is very good for someone looking to explore the city. Public parking is either available in the Parkhaus nearby or we were lucky to have a spot on the street.

Miinukset: We had a Friday night stay and, whilst the hotel is great and very comfortable and welcoming, it must be noted that the night club in the same building did cause some significant noise.

Plussat: The room was really spacious and nicely decorated and a good breakfast was provided.

Miinukset: The isolation of the room was not that great. Quite some noise penetrated from the street and also from the corridor when the guests arrived late in the evening. To be fair the hotel provided earplugs, but better isolation would be nice.

Plussat: The room was very comfortable; spacious and comfy bed. Location is very close to the Dom, yet in a quiet street. As it's on the border of the city center, it only takes a few minutes to be in the shopping- and restaurant heart of Utrecht

Plussat: We liked our room the most, it was really good and very big.

Miinukset: We liked everything!)

Plussat: Really central location, stylish design, pleasant atmosphere, friendly staff, wonderful bed, cleanliness, free wifi

Miinukset: Heating system was bit complicated, unless you read the manual or consult the friendly staf

Plussat: Nice and spacey rooms. Breakfast was excellent!

Plussat: Comfortable and good location

Plussat: Coffee in room and soft bed

Miinukset: decoration, poor maintenance of room messy public areas

Plussat: Reipas, iloinen ja palvelualtis henkilökunta

Plussat: The location is excellent, the food very good, staff friendly, room very clean, design excellent!

Miinukset: The aircon was not working properly, our room was like an oven

Plussat: It was a perfect choice. The decor was chic, staff friendly, and it was 'the place to be'. I ate dinner in the Sunday night and lunch in the courtyard Monday since there was a definite buzz about the place - lots of young cool locals hanging there Monday lunchtime, great vibe.

Miinukset: Very very new, so a couple of teething problems with wireless internet on third floor (get a booster!).

Plussat: very nice location, staff was friendly and helpfull although the hotel was not even ready to be opened. nice terras and restaurant

Miinukset: it was in the construction fase.... I believe they should have waited 2 more weeks before having hotel guests in.

Plussat: Good atmosphere and in a very picturesque position.

Miinukset: Rooms very hot and no way of cooling down due to Air Conditioning not working properly. Restaurant very busy and took over two hours to be served.

Plussat: This is a brand new hotel which we recommand. It is perfectly situated near "centrum". Rooms are beautiful with a modern design.

Miinukset: Staff is not completely trained for the moment but I think this change with a little more experience (the hotel opened one week ago..)

Plussat: rooms are good and improve on the service very rude service . i have stayed 3 nights there

Miinukset: reception people are rude . horrible in service - coffee machine broke in the room and no alternate options

Plussat: Nice new hotel. Big room, comfy bed.

Miinukset: Only downside was that breakfast ended at 10:30 on a Sunday which seemed a bit early given checkout was at 12

Miinukset: Hearing the television from the other rooms.

Plussat: Nice and tasty freshly prepared food. Clean room.

Miinukset: Price quite high..

Plussat: Love the bathrooms, the breakfast, the staff.

Miinukset: Couldn’t get the coffee machine in my room to work

Plussat: Restaurant served amazing food. Room was spacious and comfortable. It was a really nice hotel to stay in.

Miinukset: I had missing bath towels for two days. I requested them on day two but didn’t arrive until the third day.

Plussat: Cut my stay short.. Staff efficient with handle earlier check and cancellation of the remainder of my stay

Plussat: Nukuin erittäin hyvin. Vuode oli todella hyvä.

Miinukset: Liian pieni roskakori huoneessa.

Plussat: Henkilökunnalla hyvä englannin kielen taito ja ystävällinen, avulias palvelu.

Miinukset: Huoneessa haisi lanta, mutta saimme heti toisen huoneen.

Plussat: Very nice and kind staff, very beautiful lobby.

Miinukset: Double bed was two single beds put together. No toiletries in the bathroom apart from shower gel.

Plussat: Breakfast and next door restaurant loft 88

Miinukset: No kingsize beds available

Plussat: Very kind and helpful staff. Easy parking!

Plussat: Lady at reception was very kind.

Plussat: Nothing went well and these are the biggest crooks in the world. total rip off

Miinukset: Nothing went well and these are the biggest crooks in the world. total rip off

Plussat: Breakfast was very good and delivered to room due to COVID-19 measures, very nice surroundings around the hotel, location, parking

Miinukset: Soap in the room was missing

Plussat: The design was very modern and stylish. Good coffee and nice breakfast with a view. Very silent and tranquill place.

Miinukset: It was hard to get there by car, the navigator got lost.

Plussat: Loved the view and the walks through the park.

Plussat: Very cosy place to sit and relax, nice rooms with a view to the garden and the horses.

Miinukset: The beds are too soft, but that is maybe a personal preference. Breakfast is very basic

Plussat: Very nice staff and location

Plussat: Everything was excelent . Location . Staff were very nice . You can have dinner with delicious Bites ! Recommended 100%!!

Plussat: The location is great - on the historic pedestrian main road. Thanks to the town of IJselstein, the parking was free.

Miinukset: On arrival, staff were friendly. On check out they were not so helpful. There was a drip in the shower Not helpful for a good night's sleep. There was a strange smell in the passage. Not sure what it was, but not pleasant. The lift to the 2nd floor is antiquated. The stairs are not easy to navigate if you are v young or a bit older. The cost for breakfast is crazy. We had breakfast at a nearby bakery for a quarter of the price.

Plussat: Great location in a charming walking downtown. Rooms were clean with updated bathrooms. Breakfast was an extensive buffet.

Plussat: Nice Hotel. beds and facilities are ok. Nice price. Also the free parking is pleasant.

Miinukset: It's all a bit old furnished.

Plussat: Reduceren parking rate available. Hotel in shopping area & entrance through Nice restaurant. Staff was very nice & ready to assist when needed

Miinukset: Badroom was outdated

Plussat: Super friendly and helpful staff. Room was very practical with a comfortable bed. So glad we could still get dinner arriving at nearly 9:30pm! Breakfast was hearty. On a very charming walking street with canals, yet easy parking within a block.

Miinukset: Trash collection truck at 6:30am was a bit jarring.

Plussat: Good hotel, friendly people.

Plussat: the restaurant

Plussat: The restaurant of the hotel was a nice surprise. The staff was very friendly.

Plussat: The location in the picturesque little town of IJsselstein is excellent as a basis for visiting Utrecht, Den Haag, Leiden and also farther places such as Hoge Veluwe.. The rooms are in very good shape and kept very clean. The breakfast is excellent, don't miss it and finally the staff is one family who is very friendly and helpful

Plussat: Enjoyable small town, good restaurant suggestions.

Plussat: Very pleasant atmosphere in the hotel.

Miinukset: The offered public internet didn't work, but thanks to very helpfull staff I received the information that I wanted.

Plussat: close to the twon

Miinukset: there was no area where one could sit and read or meet like a loung ,one had to be their room or in a cafe ,TV to small ,all the windows had whiteing on them ,some light came in but not much and it made it very close feelling .One was unable to see out of the windows

Plussat: The hotel restaurant was very good, and was probably the best in town. The staff were very helpful and carried out my requests accurately.

Miinukset: It needs an English translation of their web page.

Plussat: Nice clean hotel, good helpful staff, good location, good facilities.

Miinukset: In my room there was a frosted glass window which didn't open. So no view and little fresh air. It got very warm making it difficult to sleep. I would suggest installing air conditioning in this room. Apart from this, it was a good hotel. I would recommend this hotel to others, but advise them to request a room with opening window.

Plussat: The staff were very helpful.

Miinukset: Steep Stairs. This was a bit difficult to climb with suitcases. My colleague is 60+ hence lifting suitcase for him was a little difficult. There was a lift but not sure whether it was for genenral public or only for disabaled.

Plussat: - the staff were helpful to contaminate the loudness problem from the neighboring rooms.

Miinukset: - No explicit rules about loud music so the people were loud. - the doors should be vacuum-isolated so the smell and the noise can't slip inside the rooms.

Plussat: Hot water in the bathroom

Miinukset: Wery far from the city center. The staff was "invisible".

Miinukset: The sheets were dirty prior to our arrival and we never cleaned during our stay. We could hear other guests snoring. The walls were paper thin.