Antalya hotellia

Plussat: Honourable and efficient attitude by reception when they could not offer suite decent for our requirements' hey actively and efficiently readdressed us into better their sister hotel

Miinukset: Reception did not find room for us as we booked sea view through booking com. First they sent us to the street view suite, when we protested they sent us to another so called suite with real view to corner wall and very partial sea view....When we disagreed staff led us to neighbour sister hotel where we found really nice suite

Plussat: Every thing is as expected

Miinukset: Partially covered kids pool from sun

Plussat: The food was delicious and a vast selection Very fresh

Miinukset: The medical staff Glass in my ice cream They turn off the AC every day between 09:30 and 12:00 in the bedrooms Guest relations confirmed this

Plussat: Almost everything but how I wish that they could have a heated out door pool so guest can enjoy more in cold weather.Food was great and all the waiter and waitresses are polite and friendly.To be honest we've travel to too many places but this is the first time I gave review because I feel that this hotel and all the staff deserves it.Well done to all of you for making our holiday more enjoyable and memorable.

Miinukset: Very minor when we arrive the receptionist was serving us and entertaining phone calls as well so we end up waiting for a bit because he forgot to give our room key.Also we didn't have a bracelet which we ask other staff about it and they said we must have the bracelet so we end up going back to the reception to get it.I suggest that they have to deal costumer with full attention one by one so not to miss things.

Plussat: Everything

Plussat: Night activities, food.

Miinukset: Bed mattresses are not comfortable. Furniture is old. Tv is old. Noisemakers everywhere without an action from the hotel. When asked for staying extra 6 hours a night before coz of late flight, i got confirmation from the hotel staff at reception (for charge of 10 € per hour), the next day morning when i went to pay, the staff at reception refused and gave me an extra hour only, claimed that the hotel is full and that it's not possible to stay.

Plussat: Staff was very friendly and professional. Cleanliness and overall service were great. Pool area is big enough. Food selection excellent.

Plussat: We had a dream holiday at the resort, enjoyed every minute. Perfect for families and the food was excellent. Will def come again.

Plussat: Everything

Plussat: I just liked everything in the hotel

Plussat: Everything is perfect.. a heaven destination for a family with kids.. the staff is very dedicated.. a special mention to the kids club entertainment team great people.

Plussat: Clean with alot of facilities, had great time relaxing. Staff very helpful and polite. Clean beach with alot of space. Food is great and alot of restaurants to choose from.

Miinukset: It is great for relaxing with family and kids, not alot of activities if you are with young group of friends. Air condition not so good. Location far from the main city.

Plussat: Activities, program for kids, friendly animation team, good food, reception desk

Miinukset: They are not trained to accommodate customers. You are paying for their services but their philosophy is that you have to be satisfied with whatever they give you.

Plussat: This place is nice and relaxing, it has a verity of places, restaurants and activities that keep the whole family active. The staff is definitely what makes it a big difference, they are courteous, friendly, caring and nice. From guest relation, Shiraz, was absolutely awesome in making our stay special, she always made sure that we are happy and the kids are well taken care off. We would like to thank her. Also Mr. Arif at the Kuyu resturant, he was really nice and served us beautifully. Last , Catalina and Saidda, where very helpful and accommodating at reception. Over all, this is a beautiful destination that you want to come and visit again.. Thank you Lara Barut

Plussat: All inclusive so less hassle and things to worry about , good variety in terms of restaurants or bars Great pool

Miinukset: Rooms are in desperate need for renovation, they are uncomfortable, small and the family room for 5 adults didn’t have any living area Ala cart restaurant require at least 2 days in advance reservations which is obviously not great for someone spending few days on the property. Good way around this is to alert guests before they arrive to reserve the restaurants they want ahead of time

Plussat: It was a memorable stay with my husband and 2 kids Everything was great the facilities are very good , the entertainment was way above my expectations they did a pool party which was very nice for all of my family also the shows at night were very professional we were impressed The kids club had lots of activities my kids 6 and 4 year old loved it so much The staff was very very friendly.Shiraz from guest relation team was very very helpful to us she managed to sort anything we wanted.thank you lara barut collection for your great hospitality and for making our family vacation such an amazing one.

Miinukset: Nothing

Miinukset: I wish if they can add small water slides for kids pool

Plussat: Entertainment team, food and facilities!

Miinukset: Nothing!

Plussat: very nice place, excelent pools, good food, everything you want to drink (international)- comfortable room and clean; very nice people very close to Antalya if you want to visit the town - old city is amasing !

Miinukset: sometime they are putting some watter in your drink :)) BUT if you are going to the bar by your self your drink could be ok ;) no music during the day at the pool(s) booking a restaurant is an inflexible think if you are staying 4-5 days - we tested just one ...

Plussat: Clean Quality of service Outdoor pool

Miinukset: 1.The time of lunch and dinner in the main restaurant, 2.Night club. 3. Beach

Plussat: I like the variety of food , also the presence special food vegana in restaurant .

Miinukset: I don’t like the wine.Because I preferred from Spain or France.

Plussat: Amazing, clean hotel. Friendly staff and clean pools and beach. I will come next summer. also the food was delicious.

Plussat: We had a great holiday. The staff, food and facilities were all excellent. Great variety of food and always opportunities to eat and drink. Pool area was great with plenty of room.

Miinukset: Nothing really negative to say. Maybe a suggestion. We had a two year old in a pushchair and it was sometimes difficult to find suitable sunbeds especially on the beach. Maybe some priority beds near on the end of the rows to avoid pushing on the sand. Would definitely recommend this property for young families.

Plussat: I did like everything about melas Lara hotel and I will name my new born baby girl lara

Miinukset: Behavior of reception,barman,workers was awful,

Plussat: Clean and large room

Miinukset: Spa and sport facilities could be improved

Plussat: Location.

Miinukset: Cleanliness in the room and moldy smell from bathroom. Overcrowded.

Plussat: Staff and food

Miinukset: not much felt that overall it was good

Plussat: The room was clean

Miinukset: I stayed in Delphin Diva premier with three friends and all four of us had a terrible experience. We paid for a room with partial sea view but our room had no sea view. I walked to the left corner of my balcony and craned my neck and only then could I spot the sea. The breakfast items were tasteless and stale. There were a few restaurant options for dinner. The staff wouldn't let us in even if there were just a few people in there because they said they only take bookings in advance. They would say they were fully booked when half the tables were vacant! So the first night we ate at the main hall and the next morning we made reservations at the restaurants. Needless to say, food was stale and tasteless. The drinks being served at bars were shockingly bad. The iced coffee didn’t have any ice! Although the iced coffee served to us in the main hall was good. Everywhere in the resort, the fries were stale. How hard is it to get fries wrong? The resorts staff was not helpful and wouldn’t have much information about anything they were asked. They didn't even understand basic English which was surprising since they work at a resort where majority of the guests were foreigners! The floors of the hotel were always sticky. There was a strange smell prevalent in every corner of the hotel. I got a pedicure at the spa which resulted in the technician poking my toe with her tools and making it bleed. The pool water was always bitingly cold. It seemed that nothing in this resort matched even the basic standard. We woke up everyday wondering what will disappoint us that day. I came back home feeling horrible and nauseous about my disappointing holiday rather than feeling refreshed the way one does after a holiday. None of my friends had a good time. We had been planning this holiday for years and had left our children behind but this holiday turned out to be a waste of time and money! I would request a compensation for the terrible service provided by Delphin Diva...

Plussat: Breakfast lunch and dinner was awesome. Doner kebab during lunch was the cherry on top for me. Amazing staff

Miinukset: Plenty of other rude visitors

Plussat: Kindness

Miinukset: Coffee

Plussat: The staff

Miinukset: The price are overrated

Plussat: Everything was good the programs and and the cleanness of the pools

Miinukset: The representative of the SPA was so nagging and walking around and sticking to the guests and insisting on selling u a package as early as he can

Plussat: Everything! Service and food are priceless, staff are friendly and never disappoint you.

Miinukset: N/A

Plussat: Excellent Food and Clean rooms.

Miinukset: There were less activities for kids.

Plussat: Every thing thanks

Plussat: I liked everything, it was just amazing

Plussat: Very good hotel and the do the best to help u and service you...keep it like this..

Plussat: Location and food

Miinukset: Room interior could be more better

Plussat: everything was excellent, room,food ,staff,location,beach ,swimming pools .......we really enjoyed our stay.............

Miinukset: nothing.........

Plussat: It was a wonderful stay. All was perfect.. the pools, beach, restaurants, food, staff and everything.

Plussat: Location, food,staff

Miinukset: Furniture need to renew.

Plussat: The service was very good, the staff is very nice. They approach you without you call on them and they care you get whatever you need. The pools are very nice and the food was great. Great snacks during the day and excellent buffet on dinner. We were there on our honeymoon and we got two special gifts: a dinner in the hotel’s restaurant and a breakfast to the room. They were really generous.

Miinukset: The room is not that big but it was fine. The problem was that the double bed is really small.

Plussat: Best hotel , Clean and tidy very good standard . The food was excellent . Perfect facilities and attractions . This is my third visit to the hotel , And I always chose this wonderful hotel when coming to Antalya .

Miinukset: Nothing

Miinukset: Communication with the staff was not easy never understood what you asked for need training from reception to waiters. One day there was no water to shower and get ready for dinner and took 2 hours to sort out lack of information.

Plussat: Pool was super great Nice stuff Food Drinks

Miinukset: Shower water temperature changes suddenly from warm to cold., it wasn't easy to have a shower.

Plussat: The waiters were nice.

Miinukset: The food was horrible had food poisoning. Most of the staff didn't understand a word of English or any of the other 4 languages I speak. The turkish people, well outside the hotel, will steel your money because you're a foreigner.

Plussat: Friendly staff, very good cleaning service and excellent internet service

Miinukset: I reserved side sea view, really it’s not good view with very small balcony, and the room was not sound proofing I heard all things from the next room

Plussat: Staff, food and facilities.

Miinukset: Beach wasn't very clean.

Plussat: Location, events at the facility, overall good experience

Miinukset: Their deserts need to improve, huge variety but the quality need to improve. Plz get pastry chef from Istanbul like Hafiz Mustafa Istanbul

Plussat: Excellent service and hospitable friendly and caring staff all round . Good room good view excellent value for money .

Miinukset: Nothing,

Plussat: Everything was good and the service is great the food is delicious the rooms is clean and comfortable,lovely staff peaceful place for everyone

Miinukset: אין

Plussat: Everything perfect

Miinukset: room service not always available and reception always busy and take time to come

Plussat: we stayed here for 4 nights for honeymoon and we were amazed how great everything was! The food was different each morning and night, there is something going on as entertainment each night and the drinks are free. on poolside they have a list of cocktails but you can find waiters that know how to make other cocktails and the staff there is really accommodating. We had a room on fifth floor with the spa bathtub and it was great. The sheets and bedding is one of the best i had in a hotel. Location is distant from the city but you have everything you might need in the resort. we took a stroll to Lara (by foot) and it took us 35 minutes to get there. On our way there we visited couple of agencies for tours and excursions. We booked one day trip to Antalya and another day we went to Hammam in Belek. Both excursions were really cheap (50 euro 2 persons for Antalya and 30 euro 2 persons Hammam) We loved it and will be back next year :)

Plussat: Nice beach and swimming pools

Miinukset: Staff needs customer service courses. Particularly reception was poor and staff do not really have welcome attitude. Staff often distracted and not listening to customer. On occasion the reception staff was busy with their personal mobile phone. Staff has different uniforms, some of them serving in restaurant with normal personal clothes.

Plussat: Good resort for the price during 5 nights, not really a 5 * but close, ocean view room and jacuzzi, room was cleaned every day, modern decor and cozy, food was delicious at buffet. Lots of kids in the hotel, but you can relax in one of the pools (relax pool) without children's noise. The staff are friendly, everything is cleaned 100% daily cleanliness. I recommend it in the low season, because in the high season prices increase a lot.

Miinukset: The beach.

Plussat: Every person's attempt to make our stay as pleasant as possible. 99,99% they was succeed.

Plussat: Everything was exelent. It was our second time there. Enjoyed a lot.

Miinukset: All perfect for us

Plussat: wonderful hotel i highly recommend

Plussat: Location, facilities, staff,

Miinukset: Slow internet, sometimes not working No varieties of sea food in lunch and dinner, though the resort is in Antalya, which lis on the sea.

Plussat: Loved the hotel. Loved the Staff as all were on top form 24 hours a day, nothing was too much trouble. The food was fantastic. you can see how the al la carte restaurants are usually not fully booked because the food in the main restaurant is absolutely brilliant so so good. The pool was also nice, the beach front was well looked after. Rooms were all very clean and tidy. It is a lovely hotel we loved the hotel.

Miinukset: the people that come through the doors. When you sell holidays cheaply and to the masses you cannot give for who is going to come through the front doors of the hotel. If you like teenagers that pack like ferrel dogs, swear like aged drunks at the bar and create enough noise that will wake you from your deepest sleep. If you like blow up water beds and toys that swarm the pool, if you like obnoxious tattoo covered loud mouthed drunks leaping all over you, if you like loud entertainment to the early hours then this is the place for you. Hotel great. Guests a pure pain..

Plussat: Lot of fun activities for kids and adults. Staff is excellent

Miinukset: Nothing

Plussat: This is the third time for me and my family in the hotel respectively, if there is a bad thing in the hotel it would not be my third time. Thanx to the guest relation, thanx to the entertainment team specially Irem and Busra, thanx to all restaurant waitresses. Looking forward to visit the hotel again in 2020 hopefully. This review was written by Ahmed Saad, one of the family members of Alkhalili.

Miinukset: Wifi Lobby is so hot

Plussat: Staff at the restaurant specifically the main one are very joyful and I would like to mention Talib who is really a good Profesional waiter. Pool area is nice and relaxing around the +16 pool but others are also below expectations.

Miinukset: The hotel is old and needs huge renovation in many areas from rooms to lifts and most important the facilities you can easily notice it all over the hotel. Staff at reception are not so helpful and specially the very rude sales lady responsible for online bookings from sites such as booking.com, she needs massive training on how to treat customers and not to be a smart... & try to fool customers specially if their demands are basic and only look for what they have been promised through booking and what their site show. Rooms are way below expectations, very old furtinture and for the first time in my life I see a hotel without proper blankets and decent selection of pillows. Way below 5 star std. and a big disappointment for sure

Miinukset: Vastaanoton henkilökunnan kielitaito on heikko

Plussat: A/C at room excellent all the time food available ice cream time refreshment snack at pool at beach at restaurant many thanks for all staff really high effort working

Miinukset: Nothing

Plussat: quality of food was good but not woow .. staffs were very good

Miinukset: building was very old , comparing same rate we could have better options ... previously I visited antalya 3 times & I liked those hotels more, however their rating in booking.com was less than this hotel , I believe rate of 8.7 which made me to choose this hotel was not fair at all ... if quality of rooms & facilities are important for you you can not enjoy with this hotel

Plussat: Breakfast was perfect - different kinds of food every thing was fresh swimming pools - facilities - night shows - and everything were great perfect service and perfect employees

Miinukset: .

Plussat: Good food good service

Miinukset: Nothing

Plussat: Almost everything .

Miinukset: mattress too hard not comfortable!

Plussat: I'm normally picky but I liked everything. The hotel territory is huge, the private beach is empty and sandy, staff is always smiling and helpful and food is good.

Miinukset: Food variety at the residence restaurant could be improved.

Plussat: Nice calm place

Miinukset: AC’s should be more rearranged

Plussat: Green and silent

Miinukset: We used Green Plaza hotel for dinners, just because there were not enough choice in Residence part.

Plussat: Excellent facilities Great service Food was abundant and good Water park was fun and not too busy. No queues. Italian restaurant served a good meal

Miinukset: I’d give the Mexican restaurant a skip. Not worth the effort. Food average and rather bleh

Plussat: Great entertainment, great food, lots of fun and activities. The beach was great and the staff service was decent. the all inclusive is amazing

Miinukset: I had fallen sick from eating something at the restaurant. I lost an entire two days trying to recover and to top if off I was slapped with 420 Euro bill for seeing the resort doctor. This was not cool.

Plussat: Love the resort itself. Was beautiful, the deco was perfect, room was nice and spacious, there is plenty of bars and outdoor facilities. The spa is lush.

Miinukset: Didn't like the service of some of the staff. All of them are miserible, non provide a service with a smile and non speak a word of english, so it is very hard for UK people to communicate. Also they favour the Russians and Germans over everyone else.

Plussat: The food and the pools and the peer night party was fantastic . Great staff and service.

Miinukset: i want to say that i would add some shade on the kinder pool , and i would be more careful on the U shape Pool Water Slide cause i tor up my Swimming Shorts :-) .

Plussat: Food , facilities big hotel every thing ok except the clinic proplem with the nurse and doctor .

Miinukset: I went to the doctor and want to cancel him the boy told me you can't cancel and ask the doctor to come and he is coming from outside the hotel but he was lying to me and the doctor was inside the hotel they didn't allow me to cancel the doctor and they start to shout at me to pay the money all what is important the money . This is not good dealing

Plussat: The staff is amazing, the food, the show everything..what I liked the most that the staff speaks different languages and they are willing to help whenever you need...

Plussat: Great variety of fresh food, great service and staff

Plussat: Adalya Elite is itself a city in Antalya with water park, beach, plenty of food options. We didnt want to go outside to see city as there are lot of enjoyment options in this hotel. Great rooms, very clean, bars and food everywhere all the time.

Miinukset: Lunch & Dinner timings are not as per normal routine. Dinner time starts at 7 pm when even sun is shining outside as Sunset was around 8.20 pm. Dinner time ends at 9.30 which was too early. Room service was not good as we had placed door reminder many times during the day but no one came in till I myself has to go and inform the room service people that our room needs make up. Even room service people from our room phone never picked call. 5 stars shouldnt be like this.

Plussat: Nice place and clean with best staff ever

Plussat: All together Adalya Elite is an excellent All-inclusive Resort. You don't need to leave the hotel, everything is free inside, except for some small things, such as the SPA-Area, Photo-Shootings, Bingo and the Arcade games. But if you want to make a trip to Antalya, the bus station is only 100 meters away from the hotel. There are some shops around the hotel, but for shopping, a trip to Antalya is definitely worth it. The entertainment crew was really exceptional. From the first day on we felt welcomed and since they all introduced themselves already on day one, we felt like we had many friends in the Resort. Compared to other hotels this is really a plus. The pools are very clean and the range of food in the outdoor area is great. There is a list of about 20 alcoholic and non-alcoholic cocktails, which you can order at any bar. The beach is unfortunately very stony, but there were, although it was very crowded, enough sunbeds. When we arrived, the deck was opened as well. Lying there is great. There is also a bar. However, you have to walk pretty far to find the toilets, as there are no sanitary areas on the beach. The rooms are clean, there is a spacious bathroom with a huge shower, unfortunately, no bathtub. The mini bar is filled every day with Coke, Fanta, Sprite and one Efes beer.

Miinukset: We came to the hotel at the end of April and didn't expect it to be so full. Even though most of the countries didn't have school vacations any more, there were many children and the hotel was really crowded. This was especially a problem when it came to breakfast and lunch. At 7 pm hundreds of people flocked in the food area, and the hotel crew couldn't manage this amount of people. There is an adult area. But of course, it is also very full. But you can find a good spot if you come after 8:30. The food was ok but compared to other 5 star hotels in the region is somehow boring. There was no variation in the buffet (especially for breakfast). The Variety of the fruits was very boring; we did expect more than apples and bananas. Every evening they served strawberries, which was nice, but after seven days, we really felt its time for a change. During the day, however, there are plenty of other places to eat at the resort. The A la Carte Chinese restaurant is no visit worth it. We went there to eat sushi but they only served three different kind of sushi, and many dishes were unfortunately not available. The staff was very friendly, but for a restaurant visit, we expected more. The room has thin walls which you can hear your neighbours through. It will be a problem if they have loud kids. We had not booked the room with sea view. That would not have been worth it, because you will look more at the pools than at sea. However, it looks like a new hotel is being built next door. Every morning we were woken up by loud excavators carrying away the first rubble.

Plussat: Everything was great from the pool to the animations. The shows in the evening were a big plus. The food was really good and different every day. We all enjoyed it, parents and kids.

Miinukset: The personnel did not speak english sometimes and were a bit slow and distracted when we asked them something.

Plussat: It is spacious with a lot of entertainment

Miinukset: Far from Market

Plussat: Its super modern and 5 star, clean and had everything you could need or want to do.

Miinukset: Its far from everything like 45 mins from the old town. We were a group of friends completely surrounded by families with super young kids (English and Russians exclusively), not the best surrounding if you’re not a family too.

Plussat: The food variety was great Catering and cleaning staff were very helpful They had a Turkish evening for the Eid, which was very good

Miinukset: English language is a major barrier, the only staff spoke English are the front desk, guys by the swimming don't understand or speak English at all. Front desk staff were not as friendly The water at the Kids water fun park was cold, very cold at times, our kids couldn't bare it There is no kids swimming pool, all swimming pools are 140 cm in depth, there should be another kids pool with say 50-80 cm in depth for kids to enjoy, remember this is a family resort hence kids needs should be met at ease couldn't enjoy the balcony because the next door is smoking all the time, there should be a no smoking policy for balcony users

Plussat: Amazing facilities for families. Great rooms and service. Food was very good and plentiful but not top notch. Overall unbelievably good value for money, our children in particular had a wonderful time. We would recommend very highly and we can’t wait to return.

Miinukset: Some of the food was not fantastic but it was perfectly edible.

Plussat: The best, the best, the best! It was excellent! the hotel hes hi level of every thing, the facilitis, the services and the food - there are a plenty of dalicuse food served 24/7! they are realy doing a grat job to give you the feeling of "just enjoy your vication" it was wonderfull.

Miinukset: That they cause me to raise my weight :) there was realy noting bad to say about that graet hotel.

Plussat: Everything

Miinukset: Having to use ctamaran to go to the beach. But getting to the beach was easy and well organized!

Plussat: The staff was very friendly and pleasant. The facilities were very nice for children and adults.

Miinukset: In general, I have no complaints. If there is one thing, children under 14 shouldn’t be allowed in the gym. They get in the way and they could get hurt.

Plussat: it is second time for us in the hotel. Good all inclusive hotel, Many green area. Nice sauna. gym and internal swimming pool. We were looking for something like that for winter vacation. Very nice food and especially in al ca cart restaurant.

Miinukset: 1) Airheating system in the room was terrible. Or too hot or to cold. Very problematic to sleep. 2) Pillows are not comfortable- they are too big. 3) Last year quality of food in general restaurant was much better. 4) Full amount was deducted from my card in 2 deductions- 1 was done almoust a month after booking (no objections as it was a part of booking conditions) and second amount was dedcted 1 week before arrival. Strange as i thing logicaly to do it on while check in. And afer that Mr Burak (seems supervisor on reception) reqeusted (via his assistantns) to fill my credit card details on a form on turkish language. I travel very often but i had never done it before. If hotel see my credit card details and had dedcuted money for my stay- what for i have to write them somewhere else my credit card details and how can i know whow hotel or it's representatives will use it after that??? What makes me angry- no explanitions were given- first of all due to poor English skills. While check out- i didnt get any reciept for my stay and extras that we had ordered in the hotel. 4) Very complicated to talk to receptionists- there was only 1 girl who speaks more less suitable english. 2nd one didnt speak english on a suitable level, but what was most problematic- that there was a guy Burak- most probably he is their supervisor- and i wanted to solve problem with late check out. Girls asked him what to do in turkish and he instructed them what to do and tell me. He didnt tell me any word. He see that his employees have some problems that need to be fixed- so help them., Maybe it is just me but i hate when people speak infornt of me on other language regarding my issue and i dont understand what are they talking about. Unprofessional attitude of this Burak - made a big minus point on a last day. We planned to stay here more times, and to recomend hotel to our friends, but due to performance Burak- we will choose another hotel for our next vacation.

Plussat: This was my second visit to Trendy Lara within 6 weeks and once again, there was nothing at all I can fault about it. All of the staff are fantastic in every way. The reception staff are extremely courteous and accommodating with every need. The bar snd restaurant staff are incredible, the amount of guests they see daily.. they all remembered our preferred drinks from our last visit and every day and night would go to every effort of high customer service. The entertainment staff are without doubt the heart of the hotel. They make every waking moment fun. They remember everybody’s names, they go all out to give every guest the best holiday experience. Special mention to Erkan, Baris and Richie. Thank you guys. The cleaners also need recognition for their hard work. Rooms are spotless. The whole hotel inside and out is spotless. Rooms/beds are so comfortable. Food is fantastic and varied. Nothing is too much trouble for anyone here.

Miinukset: Nothing at all! No complaints.

Plussat: First of all I would like to say thank you and appreciate the staff especially Mr. Murat beltboy and Mr.Ahemt from the reception for the excellent customer service and for being very helpful

Miinukset: Nothing

Plussat: Lovely behaviour of staff, nice rooms and beds, excellent and plenty of a variety of delicious and healthy food. Food available nearly all the time. Tea, coffee and soft drinks all the time. Hotel is kept clean all the time. Any problem is sorted very quickly.

Miinukset: Slow WiFi

Plussat: Guest services Food Pool Beach

Miinukset: Front staff attitude

Plussat: The food was fabulous, delicious and healthy. Facilities were excellent. Staff was very nice and helpful. The guest relation officer Ms. Sarah was particularly very nice and helpful. Rooms were spacious, clean and modern. Beds were comfortable. Rooms were cleaned daily. Shower facility was good. Swimming pool, beech facilities were good.

Miinukset: Slow internet connection

Plussat: Location

Miinukset: They asked me to pay extra 60 euros for my son although I booked 2 rooms to accommodate 6 persons and that was confirmed with booking .com but they told it's not their fault booking.com were not accurate in their booking details so they blamed booking.com

Plussat: Everything excellent

Plussat: Lara they were nice to me when I came they knew it was my birthday they celebrate it by giving me a free dinner for me and my family at one of restaurant

Miinukset: there are some staff nice but the rest of them are rude and not ethical and racist .... Because am an Arab specially Saudi they don’t treat us very good they say bad things about Arabs in Turkish they think that we don’t understand but we know what they are saying . -One of the staff at the spa was going to hit me because the towel went down in a fish sink and I didn’t notice it was by mistake ... He did all of that because I’m Saudi !!!! -Another guy from the staff started to say bad things about my country !!! -at the last day we wanted a taxi to go to the airport we were negotiating about the price from one of the hotel guys he started to talk Turkish and saying bad things about Arabs and he yelled at us ! -when I went to the manger he didn’t took an action I wasn’t very satisfied and I was not happy I came to lara family club to enjoy my holiday and celebrate my birthday but it was very bad trip I don’t recommend you this club because the staff are very very racist.

Plussat: Huone siisti ja eriitäin tilava. Oleskelun helppous.

Miinukset: Poolialueet ahtaita.

Plussat: Good Food. Excellent facilities. Nice Beach. Friendly Staff. Sara @ Guess Relation was very helpful.

Plussat: Everything. Can’t fault the hotel or the staff they were excellent.

Miinukset: The guests. Absolutely disgusting with their greed on the food. People taking 18 bananas at a time, 6 eggs in the morning with their all ready over filled plate, people getting over 20 cakes for dessert, one child with 12 pancakes on his plate, people pushing in the food line so they could get more onto their plate, the rudeness of how they spoke to staff - it was embarrassing, their behaviour was vile. How the staff put up with it I do not know.

Plussat: service and facility

Miinukset: Food veg and nonveg were all kept together. Labelling were also wrong sometime

Plussat: The beach!

Miinukset: I wish the outdoor pool was heated... we went late October and the pool was way too cold to swim.

Plussat: - The professionality of the guest relations especially Mrs Nur Buke,she was very helpful,charming and amazing lady. - The staffs were very friendly and efficient. - They gave us the room at 10:30 as early check in thank you for Mr. Ibrahim. - The location and the setup of the hotel areas. - The food was very good

Miinukset: - The house keeping of the room was poor and I complained to the duty manager and he took immediate action. - They gave me different room than what I booked on the first day and I complained to the guest relations and the room was changed on the 2nd day to the right room, but when I showed the room setup from booking.com website they told me we don’t have this kind of setup in our hotel, but after I insisted they gave me the same setup room, it was very strange behavior from the front desk staff???!!!. - The air conditioning was very poor and on the last night the air conditioning and the WIFI was not working.

Plussat: Location and landscape is super it’s like a tropical heaven and food is super and so various

Plussat: Everything

Miinukset: Nothing

Plussat: The food was awesome

Miinukset: Wi-Fi coverage is a nightmare

Plussat: Nothing special hotel is ok but no 5 stars maybe 3.5 stars max

Miinukset: Pool is old, bathrooms in rooms are way to old and dirty, main restaurant must be split in to as it is crazy during dinner. You need to fight for a table and than on has to stay guarding the table while the other can get some food. Meaning you never eat together and this on your holiday...

Plussat: The hotel was clean although a little dated in parts and the majority of the staff were friendly. A very peaceful resort. Lots of markets and bazaars near to the hotel for some retail therapy. The food in the bookable restaurants is very good but there is a surcharge which is worth paying.

Miinukset: Despite the fact that it was 28 degrees outside during the day, the air conditioning in our room was completely ineffective. when i asked for it to be repaired, i was told that it was switched off as it was winter. when i asked for a fan i was told that there were no fans available. Therefore sleeping was uncomfortable as our room was so hot. Dogs were allowed on the "private" beach and were seen fouling on the sand where children were playing. The food in the main hotel buffet was awful. It reminded me of school dinners. Stewed vegetables and lots of casserole type meals. There was very little choice for a gluten free diet. The coffee was so bad that we walked to a local supermarket to buy sachets to use in our room, and the fresh juices at breakfast was so watered down that it tasted awful. None of the outside pools are heated in October so it was too cold to go in the water, and the wooden decking around the pools is badly in need of repair as it is decaying and i badly cut my foot on it. There was limited entertainment and so there was very little to do in the evening once the restaurants had closed. Also the choice of wine within the hotel isn't great although it grew on us through the week.

Plussat: Nothing not to like

Miinukset: Food excellent service great lovely gardens and pools

Plussat: I liked the variety of foods, housekeepers were nice and always smiling and I want to thank Mr.Ahmet for upgrading my room to an amazing room without any extra charges. The Girls working in guest relations were nice and helpful.

Miinukset: No smile from dinner shift waiters and waitress(Except one person), The Security guys and many staffs don't know even a basic English, and I think there should be some more benefits for those who stay more than a week (Like free transportation to airport)

Plussat: Siisti HYvä ruoka. Palveut ja tarjonta hyviä.

Miinukset: Mielestäni Span sauna/suihkutilat ovat päivityksen tarpeessa.

Plussat: Water activities, near to different local lara market most commonly leather stuf available, 15 minutes driver from Antalya Airport...

Miinukset: Over crowded and very busy place...

Plussat: Every thing

Miinukset: None

Plussat: Good hotel for it’s price. It has different entertainment, such as pools and spa. Also there is a private beach.

Miinukset: Breakfast was poor. A lot of different bakery, but not so much to eat except of it. A lot of people. There were queues in the restaurant. Also the hot pool was crowded.

Plussat: Staff very helpful and they try to be nice :)

Miinukset: Room very noisy and food not very delicious compared to the traditional turkish food. moreover, staff are not well formed compared to five stars hotel in other countries.

Plussat: The pool and the games played brought an extra element of joy for everyone

Plussat: Value for money

Miinukset: food was more quantity over quality, but still no complaints.

Plussat: I like it room and bed pool

Miinukset: I didn’t like beach and animation area because far away from hotel walking 5-7 minutes and pass the traffic this things very rubbish I’m not choice next this hotel some day I’m walking with towel and swimsuits. For me was stranger experience

Plussat: Location only.

Miinukset: After an amazing stay and vacation in ramada plaza,i was shocked to see the difference in comparison to ramada resort. I had a superior room reservation . I was offered economy double with a good balcony view. As i asked for my superior room and contacted the administration, i was offered a larger room at the first floor. Of course, i will prefer the economy double with a high floor and good view, than to stay in a 3 bed room at the first floor. The customer relations tried to handle the issue, as the they offered me a copoun to verona resturant. As over all, this was not Ramada concept! The rudness of some bar tenders. The uncertainty in the reservation. There is no difference between economy double, double, superior rooms except the price.

Plussat: the breakfast is fit for a thousand kings

Miinukset: not enough water entertainment compared to other resorts for teenagers or adults. beach separate from the resort. Approximately 500m away. the picture is misleading, one would thing the resort is at the beach and not the way it currently is.

Plussat: Venue exceeded our expectations; staff , food and entertainments are all AMAZING. A vacation to remember

Plussat: Allasalue on viihtyisä, samoin ranta.

Miinukset: Huoneissa oli todella kylmä. Peittoja piti erikseen pyytää (kolmeen kertaan). Ensimmäiset yöt nukuttiin pelkillä päiväpeiton tapaisilla vilteillä palellen.

Plussat: That everything is inclusive .. breakfast lunch dinner and everything !

Miinukset: Staff is so terrible and not professional

Plussat: So much of food variety

Miinukset: Reception staff

Plussat: Hotel is beautiful, big and nicely decorated. Room is spacious clean comfortable and really beautiful. There are a lot of activities available and many shows. Food is really good and varied and literally everything is available 24/7. Really loved it, will go back again

Miinukset: They are missing iron and iron board for pressing clothes

Plussat: Unlimited food and snacks. Although the hotel was fully booked, the staff made sure all the guests are being taken care of.

Miinukset: Nothing. This resort is 10/10

Plussat: Staff very friendly. Tons of food and drinks. Activities. Clean.

Miinukset: Most staff dont speak English but eager to help. Very poor check in process. Spent 3 hours doing the check in, while changing rooms 3 times. Again, staff are nice and trying.

Plussat: The service from the staff was especially very good. Turkey has the gift of youthfulness. The excellent attitude of staff members is especially pleasing! You have a great country. Don’t ruin it by being disunited!

Miinukset: Free flowing of alcohol! Which is Haram & you are a Muslim Country.

Plussat: Very good facilities, plenty of activities

Plussat: Nice Water park. Nice pools. Good food, good drinks.

Miinukset: Difficult communication: English language is not on the communication level. Evening programs poor. I didn’t like the towels in the room: they were old and washed out. I’m a coffee drinker, espresso drinker. Many time when I’ve asked for a espresso, I’ve got the instant coffee.

Plussat: Everything

Miinukset: Nothing

Plussat: Nothing

Miinukset: Staff,every day same kind of food,service,wifi Very poor level for 5 star hotel

Plussat: Nice modern hotel, live music in the evening, entertainment program ( different shows, parties)

Miinukset: Animation team, they were very passive, the majority were unfriendly.

Plussat: Food , beach and nightlife

Miinukset: Animation team don’t like

Plussat: Olin tyytyväinen, että valitsin tämän hotellin . Remontti oli onnistunut hyvin euro standardin mukaisesti. Uudet siistit huoneet , ruoka oli hyvää ja tuoretta kalaa oli tarjolla joka päivä .Henkilökunta oli ystävällinen ja avulias. Olimme vaimoni kanssa ainoat suomalaiset ja 95 % oli venäjänkielisiä, no se meitä ei haittannut. Ainoastaan mistä emme pitäneet oli , että baareissa oli liian vähän henkilökuntaa. Alllasbaarissa,mikä oli pääbaari piti jatkuvasti jonottaa . Animaatio oli kiva.

Miinukset: Ei ole

Plussat: Almost everything, specially entertainments team...

Miinukset: The inside market prices are very high, in case you want it buy something (beach toys, swimming suits,.. etc.) you will pay triple the normal price... and there is no nearby market or mall

Plussat: The hotel is located quite close to Antalya. It’s convenient for those who want to stay outside town but close enough to be able to go out for dinner outside hotel without thinking about transport options. The facilities were good. Quite nice and big gym, good swimming pool, spa, games room, a very spacious kids zone. The food in restaurants was good quality, however it was very repetitive. If you stay for more than 3 nights you’ll get bored of the same dishes again and again. Also not all restaurants are opened outside peak season.

Miinukset: 1) The service. It was below any expectations. It is absolutely unacceptable for the hotel which pretends to be 5*. Reception has problems with even simple explanation of hotel amenities and services. For example I couldn’t get information about opened restaurants straight away. Also they seemed to be quite surprised when I asked about a room service (and I had to wait for my order, which was just some alcohol and a plate of fruits, for more than 1 hour). I understand that in an all-inclusive hotel guests rarely use the room service, but for the 5* hotel it shouldn’t be something unusual. 2) Check-out procedure. My room card was blocked at 11am (and announced check-out time was 12pm). The guy at reception explained that it was because I had some unpaid charges on my room. I was literally escorted back to the room to allow me to pack my bags and go back to reception. The guy who escorted me told that I should’ve paid first before check out time. That was very rude and totally unacceptable. 3) Alcohol choice. The alcohol served at the hotel is quite cheap and there are not a lot of choices. And there was no options to purchase a good quality alcohol at the bar.

Plussat: It’s a proper all inclusive, loved spa and Turkish bath which was free to use. Beach towels were provided which is really convenient.

Miinukset: Toilets cleanness could be improved.

Plussat: The hotel is located quite close to Antalya. It’s convenient for those who want to stay outside town but close enough to be able to go out for dinner outside hotel without thinking about transport options. The facilities were good. Quite nice and big gym, good swimming pool, spa, games room, a very spacious kids zone. The food in restaurants was good quality, however it was very repetitive. If you stay for more than 3 nights you’ll get bored of the same dishes again and again. Also not all restaurants are opened outside peak season.

Miinukset: 1) The service. It was below any expectations. It is absolutely unacceptable for the hotel which pretends to be 5*. Reception has problems with even simple explanation of hotel amenities and services. For example I couldn’t get information about opened restaurants straight away. Also they seemed to be quite surprised when I asked about a room service (and I had to wait for my order, which was just some alcohol and a plate of fruits, for more than 1 hour). I understand that in an all-inclusive hotel guests rarely use the room service, but for the 5* hotel it shouldn’t be something unusual. 2) Check-out procedure. My room card was blocked at 11am (and announced check-out time was 12pm). The guy at reception explained that it was because I had some unpaid charges on my room. I was literally escorted back to the room to allow me to pack my bags and go back to reception. The guy who escorted me told that I should’ve paid first before check out time. That was very rude and totally unacceptable. 3) Alcohol choice. The alcohol served at the hotel is quite cheap and there are not a lot of choices. And there was no options to purchase a good quality alcohol at the bar.

Plussat: The facilities were good

Miinukset: The staff have very poor English and not helpful making it very difficult to communicate with them. The food was very bad and below my expectations.

Plussat: The boat trip agency located at the beach was amazing, the swimming pool and the slide were real fun and the food was fabulous.

Miinukset: The electrical supply disconnected on our last night for our stay for almost one hour. This resulted to get up at the middle of the night. Also. Our neighbour was really noisy.