Golden Ring Hotel

Management and staff are the best. Location is also great and near to main attractions.

Nothing

The room was large and comfortable, location was good although a little too far if you wanted to walk to any major attractions, however, public transport were efficient options and were close by. Plenty of restaurants in the area and was close to Arabat St.

There was road and footpath works being carried out right in front of the Hotel entry and you had to walk through all the noise and dust to enter Hotel. It was so bad that for the last few days you had to exit through the side entry of the building. The bed cover was too small for the bed and when two people were in the bed one person was half uncovered.

The rooms were better than expected and from what we saw in pictures. Nice and quiet. Great location. next to the Old Arbat street. Many shops and cafes next to the hotel. We got a nice price for the hotel car to the train station. Helpful staff.

Brilliant service, very friendly staff, everyone is very helpful. Thank you. The hotel ticks all boxes

The pavement works in front of the hotel was annoying

Breakfast was fabulous and fresh. Live harp player added nice touch to breakfast mood. Hotel within seven minute walk of closest metro station.

The customer service was poor. Asked for help regarding directions and was not given a clear answer. Later asked for city map and hotel personnel seemed surprised I wanted it. I guess that is why we have Google maps, but it would have been nice if the hotel personnel was more responsive and enthusiastic.

I did not take breakfast so cannot say anything about the food. Sauna was great (both dry and humid). Open from 7-22 daily. 2 bottles of water daily in the room. Tea and coffe + electric kettle in the room.

Panorama restaurant has mediocre food at high prices. Frequent malfunctions of elevators and access cards. Instructions for reaching the fitness and health centre not so obvious. It is on the 4th floor, but you cannot access it directly from the main hotel elevators, you have to go to 1st floor and to another body of the building to a special elevator form where you go up to the 4th floor.