DoubleTree by Hilton New York City - Financial District

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OK

syyskuuta 2018

4,8

T will take you 20 minutes to get the elevator

Restaurant served excellent Italian food. Well lolcated. In FiDi...close to subways.

Only 3 elevators for a 44 story hotel. I stayed over Labor Day weekend and only 2 were working. They had no WiFi. Took 20 min to get to the lobby...or walk down 30 flights. This is an on going problem. FaceBook reviews complain about elevator. Problems for over 6 months.
OK

syyskuuta 2018

5,1

Great location...bad utilities

Great location

Water was not working on two occasions. One of 3 elevators (in a 46 floor building) was not working causing 15-20 waits to go down/upstairs. Not a good thing when you are on the 26th floor.
Erinomainen

kesäkuuta 2018

9,7

I absolutely love everything about Hilton honors.

Room service.
OK

huhtikuuta 2018

4,2

Staff was friendly & attentative

This Hilton Doubletree is in dire need of renovation, and not up to the usual Hilton property standards. The elevators were extremely slow to arrive and frequently stopping at floors where there were no passengers. Often, one of the three elevators was not working, causing waits of over ten minutes. Also, the room was showing it's age, with the covering on the desk chair being worn and peeling, and the hem of the widow curtain was torn. Overall, very disappointing.
Erinomainen

maaliskuuta 2018

9,7

The room was great!

The walls were thin and could hear everything happening on the floor. The elevators took forever as well.
Erinomainen

elokuuta 2017

8,5

Excellent location: sightseeing and transportation -subways. Staff friendly and helpful.

Elevator capacity not enough especially at checkout time
OK

toukokuuta 2017

6,0

A little run down and loud

The staff of this hotel was great. The bed was comfortable. It was clean.

The room was loud. Even at a high floor I could hear everything that happened outside my door or next door. Also things in the room showed wear: broken outlets and cracked tiles. The first floor entrance is confusing and gross--it smelled like damp and mold. The a/c/heater was so loud I just turned it off at night because it would wake me up.
Erinomainen

kesäkuuta 2016

10,0

Great location!

Subway was right outside the door, a lot of food places and shops near by! Not busy and in a quiet street!
Hyvä

huhtikuuta 2016

7,4

The staff were friendly.

Elevators could take up to four minutes to arrive at your floor.
OK

marraskuuta 2015

6,0

Good service. Frenly staff .good value

Elevators slow.
Hyvä

lokakuuta 2015

6,2

Not that bad but...

Friendly staff. Nothing to complain. Good location and easy access to go anywhere.

The water running in the bathroom when i shower, the water pressure was to strong when i was washing my hands that every time i had to clean around me the water splashing and the towels where not clean. It shounds ridiculous but it's really. I don't complain just to be a pain in the a.. but to help them fix those problems.
Erinomainen

lokakuuta 2015

9,7

nice staff...comfortable bed...efficient room

smokers hanging outside.....person vacuuming entry obviously would be doing something else

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