DoubleTree by Hilton New York City - Financial District

T will take you 20 minutes to get the elevator

Restaurant served excellent Italian food. Well lolcated. In FiDi...close to subways.

Only 3 elevators for a 44 story hotel. I stayed over Labor Day weekend and only 2 were working. They had no WiFi. Took 20 min to get to the lobby...or walk down 30 flights. This is an on going problem. FaceBook reviews complain about elevator. Problems for over 6 months.

Great location...bad utilities

Great location

Water was not working on two occasions. One of 3 elevators (in a 46 floor building) was not working causing 15-20 waits to go down/upstairs. Not a good thing when you are on the 26th floor.

Staff was friendly & attentative

This Hilton Doubletree is in dire need of renovation, and not up to the usual Hilton property standards. The elevators were extremely slow to arrive and frequently stopping at floors where there were no passengers. Often, one of the three elevators was not working, causing waits of over ten minutes. Also, the room was showing it's age, with the covering on the desk chair being worn and peeling, and the hem of the widow curtain was torn. Overall, very disappointing.

A little run down and loud

The staff of this hotel was great. The bed was comfortable. It was clean.

The room was loud. Even at a high floor I could hear everything that happened outside my door or next door. Also things in the room showed wear: broken outlets and cracked tiles. The first floor entrance is confusing and gross--it smelled like damp and mold. The a/c/heater was so loud I just turned it off at night because it would wake me up.

Good service. Frenly staff .good value

Elevators slow.