Extended Stay America - Orlando - Convention Center - Universal Blvd

Not for business travelers. Internet is worthless

The staff was surprisingly helpful and pleasant. The one thing this hotel has done right is hire good employees at the front desk. I also appreciated having a full size refrigerator and 2-burner stove (but kitchen ware must be requested)

There were several things that make this the worst Extended Stay I have been to. #1) The internet here reminded me of dial-up internet from 1990. It was pathetic. The signal kept dropping, I had trouble syncing to google drive, and even loading a single email sometimes took a couple minutes. This poor level of internet service is inexcusable. #2) The place feels dated and in need of refreshing. While the room was generally clean, it looked dingy and in need of a deep cleaning. It had that swamplike smell that many hotels have in Orlando, enough that when we got home even the clean clothes had to go into the washing machine. #3) Kitchenware is more of an afterthought, clearly put together by somebody that has not ever stayed in their own hotel. First, you need to request the items because they are not automatically put in the room. No dish towel, no sponge, no soap. (Automatic dishwasher soap was included, enough for 1 use in a 5 day stay?) #4) We were woken up every day at about 7:30am by music playing in the pool area. Seriously? 7:30AM??? Bottom line: This is probably great for families on budget vacation, but certainly not for a business traveler.

It was convenient to major attraction

The sheets were not clean and bugs were in the room. And staff was dismissive and slow to respond

Location to convention center

Limited amenities & very limited breakfast

T

The pool and hot tub very nice. The front desk staff were accompdating

Needed to ask for everything - self service hotel. The free breakfast was aweful. Toast / cereal and fruit- that was it.

location,size of the room,security,free parking,

poor house keeping ,every three days to clean the room .

Great stay at this hotel. Rooms very clean and comfortable. Hotel is located close but not too close to busy street(International Drive). Would stay again without any doubts.

continental breakfast was nice, location was close to convention center.

shower was not clean, soap scum was on the walls.