Playa Blanca hotellia

Plussat: The welcome into this resort was very warm and very friendly and it created an excellent first impression. My room was a two bedroom suite with two toilets, a full kitchen and a good sized front room. The on-site restaurant offered a good variety of food which was excellently cooked and served by staff who clearly enjoyed their interaction with their guests. I would highly recommend this location to couples and families who are looking to travel to and enjoy beautiful Lanzarote. I will definitely return to this location

Miinukset: My stay was only short so I did not get to spend as much time as I wanted to in this lovely hotel

Plussat: The resort is well laid out and the accommodation was clean, well proportioned and well equipped. The wifi is also fast and is available throughout tye resort. The staff were also very friendly and provded great service. One of the best features was the outside patio area of the apartments, this provided a perfect space to relax in the sun away from others.

Miinukset: Check-in time is a little late. Although we asked for early check-in and the room was not ready when we arrived. We had to wait over 2 hours in the bar whilst it made ready. Normally this wouldn't have been an issue, however we were travelling with a baby who was extremely tired from the journey. I think given the circumstances the hotel should have made more of an effort to ready the room especially as we had requested it in advance.

Plussat: We really enjoyed our stay.The apartment was clean, comfortable and nice, with a modern design and well equipped. Friendly staff at the reception. The Dorada beach and supermarkets are just 5 minutes away by car. The private terrace with sunbeds and table was great!

Miinukset: Strange cleaning plan. We arrived on Friday and the first (and last) cleaning was made on Monday - the day before we left.Would have been much better if made on Sunday.

Plussat: Excellent friendly staff , very clean 100%.

Miinukset: Nothing all good

Plussat: Lovely villa, views & complex.

Miinukset: It's a bit out of the way to get to shops etc. The keys to the villa were confusing as there are 2 different types for doors & complex. There are steps up to the villa so need to be physically able.

Plussat: You pay for whole day, but You can get in just 16 : 00,You must leave 10:00.Pool was cold, closed ~17:00,still hot outside, pool closed :(

Miinukset: Check in 16 :00,give a key back 10:00.Pool cold. Closed too early

Plussat: Very nice and warm welcome! Clean and practicle flat with privacy. The hotel area is not too crowded

Miinukset: Pool opening/closing time. (9.30am to 5.30pm in low season - 6.30pm in high season) Possible breakfast is a menu, not a buffet

Plussat: kyllå ok kaikki

Miinukset: ei mikåån

Plussat: The buffet food was nice, but nothing special.

Miinukset: The hotel is very very tired and the general maintenance is very poor. Peeling swimming pool, smelly rooms, leaky roofs. Staff in the restaurant are generally grumpy. There is no visible management in charge - and this is the problem. The hotel is understaffed. There is no table service either in the bar. This is NOT a luxury hotel, please don't waste your money on this hotel when its so obviously 3 star,

Plussat: Atmosphere, location, room.

Miinukset: Unable to properly close bathroom door.

Plussat: Monipuolinen ruoka. Loisto sijainti. Hyva perhehuone.

Miinukset: Ilta ohjelma liian kovalla mika kuului huoneeseen

Plussat: I couldn't fault anything. A great hotel food was lovely and plentiful best all inclusive I've been too. Staff very professional. Drinks great. Beautiful beach across the road.

Miinukset: Nothing we didn't like would totally recommend

Plussat: The main lounge/bar area could be excellent they just need good singers on every nights as opposed to just the odd one. Also one night the turned the whole hotel into a concert. This was excellent and would recommend that they did this maybe twice a week. We were there for 10 days and it only happened once

Miinukset: Entertainment was not great in the disco room

Plussat: Again breakfast was superb, room spotless and modern.

Miinukset: Nothing, everything was perfect, particularly liked the breakfast

Plussat: Great value for money and fantastic location

Miinukset: Nothing it was all great

Plussat: The location was good. The swimming pool and facilities were great

Miinukset: Food was poor quality. Fish was not fresh.

Plussat: We were pleasantly surprised with the room upgrade and the welcome gift. Breakfast was really tasty with lots of options to choose from, the staff were friendly and helpful. The pool area was beautiful and not to crowded. Hotel is also near the beach and the bars and restaurants in the city center. The view from the room was excellent and so was the terrace.

Miinukset: The furniture and some details in the room show signs of being used for a long period of time (e.g. the tables and cabinets were scratched and door were hanging) but it's definitely not a deal breaker.

Plussat: The hotel didn’t feel like a big complex. There were lots of different styles of buildings and seating areas. The outside areas were very clean as well as the pools. The buffet restaurant offered great choice. Breakfast was really good. I loved the choice of fresh breads. The variety of salads was also great. The staff were very friendly and the hotel was well managed.

Miinukset: There really wasn’t much to dislike. Perhaps a better snack selection by the pool.

Plussat: The location is great - close to amenities, lots of great selection of restaurants, 15 min walk to Dorado beach

Miinukset: Absolutely no complaints - the hotel is stunning the views from our club room was just beautiful

Plussat: Yleiset tilat ovat siistit ja hyvin hoidetut. Erityisesti aamiainen on oikein hyvä, päivällinenkin ihan ookoo. Wifi toimii hyvin.

Miinukset: Hinta-laatusuhde ei ole kohdallaan; huoneemme ei ollut viiden tähden tasoa. Kolmannen yöpyjän vuode epämääräisine viltteineen ja parhaat päivänsä nähnyt kylppäri olivat pettymys. Samoin märät pyyhkeet kynnyksinä (niillä estettiin sateen valuminen huoneeseen).

Plussat: Location & view

Miinukset: not a lot

Plussat: The hotel is very clean, there are plenty of beds around the pool and outside areas, lots of places to sit and relax dotted around inside and out. The staff are excellent. The rooms are large and comfortable. There are good swimming and relaxing pools. The lunch restaurant and bar was good. The location is very good for the marina restaurants and bars.

Miinukset: The food is OK, nothing amazing, I would describe it as average. Not enough staff on at breakfast serving tea and coffee, you have to hunt them down!

Plussat: The location was brilliant, plenty to look at and areas to explore. Nice to stay at the new marina for a change. Stunningly beautiful hotel and grounds! Lovely rooms with comfortable beds and incredible decor. Cleanliness extremely good all around the hotel. Very pleasant and friendly staff and management. Also attended a management cocktail and presentation session which was a nice gesture! The lady entertainments manager was really charming and chatty!

Miinukset: Food quality in the buffet restaurant could have been better for a five star hotel.

Plussat: Stayed in Oct. Pretty complex and grounds. Spacious room and bathroom. Pool area is beautiful and although plenty of guests were about ,it was never a problem getting a sunbed, at anytime. Beautiful location, right on the Marina.

Miinukset: The pre made pancakes were tough and stodgy for sitting under hot lamps. Overall breakfast was tasty and offered good choice. However, on all four mornings, our coffee pot was warm, luke warm or cold and never full. We got the impression it was just taken off a just finished table! There was one lady on duty in the pool bar. Although it wasn’t very busy daytime, the two occasions I went in to order our drinks, she was completing a tray of drinks, then went off to serve them, to return and serve the queue of people waiting. Both times,a person behind me gave up waiting and left!

Plussat: Lovely place to stay

Miinukset: Nothing

Plussat: The location.

Miinukset: Free Wifi for all.

Plussat: When we arrived exhausted after a two hour delay with our flight we were delighted to be met by the very helpful security guard who brought us to our accommodation. The villa was spotless, comfortable and very well equipped. The accommodation exceeded our expectations and there was a great degree of privacy and security. The gardens were beautiful and very well maintained. The pool was never too busy with no struggle to find a lounger. The staff at reception were always very friendly and helpful. All our requests were seen to promptly. Ona Las Casitas is very suitable for a family and part of its charm is that it is not too big. The accommodation is conveniently located close to the harbour and within easy walking distance of supermarkets, shops and restaurants. The side gate makes it even quicker to access the seafront. We would definitely stay here again.

Miinukset: There was nothing about this property that we did not like but it might be nice to have air conditioning in the living room as well as the bedroom so that those sleeping on the sofa bed could enjoy the same comfort. However, both the ceiling and the floor fan helped a great deal.

Plussat: Everything it was a friendly amazing place to stay.

Miinukset: Nothing. Couldn’t be better.

Plussat: Perfect location, quiet but an easy level stroll to bars, restaurants and shops. Staff very friendly and nothing too much trouble. Fantastic swap library all british books and mags. Lots to see and do. Mainly british holidaymakers in the area. Perfectly safe to walk around in the evening.

Miinukset: More entertainment perhaps.

Plussat: We only stayed for one night, but I would come back.

Miinukset: There were hundreds of flies which landed on food and us while sunbathing. That's what will stop me returning .

Plussat: Looked better than it was

Miinukset: There were a few cockroaches in room and awful smell from bathroom even though room looked clean..Did clean and spray but smell remained and cockroaches in my clothes when I went to get from closet

Plussat: Food was of a very high standard. Service very good. Reception staff very helpful..

Miinukset: Bed could have been more comfy.

Plussat: The quality of the food and drink.

Miinukset: It was all good.

Plussat: Very nice hotel. Clean rooms. Good food. Nice pool area.

Plussat: It was located brilliant, rooms were amazing . Great facilities

Miinukset: Pool bar service very slow

Plussat: Spacious, clean, beautiful room. Staff are friendly, helpful and attentive. Pool is lovely and warm

Miinukset: Nothing

Plussat: The breakfast and evening meal were excellent and we were really glad we had opted for half board as we usually like to go out to eat.There was a wide choice in the buffet with some really good fish and seafood dishes. Food was replenished regularly and the menu varied .Most significantly the restaurant is lovely and does not have the blandness of many hotels we have stayed in.Tables are not too close together and there is an option to eat outside. Staff were efficient and helpful Got a really warm welcome from reception staff who were very happy to answer any questions during our stay. The suite was very spacious and the bed very comfortable.Liked the sunbed on the terrace. Only a 6 minute walks to a lovely beach.

Miinukset: Nothing!

Plussat: The bed was lovely and comfortable, great bed linen

Miinukset: Sun beds quite close to each other, and buffet breakfast layout was a little cramped.

Plussat: Loved the room and the gardens . Pleasant and friendly staff , very nicely looked after .

Miinukset: Tea and coffee service a little hit and miss at breakfast .

Plussat: Privacy as well as availability of facilities. Good rooms.

Miinukset: We thought having a separate VIP area was pretentious and unnecessary. A room kettle would have been a better option for British guests, rather than a coffee machine.

Plussat: Great view and quiet area of hotel Nice 2nd swimming pool close to our apartment

Miinukset: The receptionist on the morning we were leaving. She wasn’t at all friendly.Shouldnt be on front desk if one has not got people skills.

Plussat: Food perfect

Plussat: The location of the hotel was great, the reception staff were nice, the pool was nice

Miinukset: We stayed in a family room which was more like a mini apartment. It was a separate area on the other side of the road which was more of a family area - we did not realize this area existed when we made the booking and were disappointed.

Plussat: Employees were all very nice and helpful. Getting around with crutches was not a problem and I always had a good place reserved at the restaurant. The police is very tidy and we lived to be there in our family suite.

Miinukset: They only have single bed put together. You will have to ask about putting them together. The WIFI was awful.

Plussat: Beautiful modern hotel, food mostly excellent (one not great dinner), lovely cava, no cash deposits required for use of hotel towels, free safe.... All good small things! I didn't travel with my kids on this occasion but perfect for a few days away with my mother!

Miinukset: The all inclusive white/rose wine weren't great....

Plussat: The hotel was clean the room was spacious the shower was very nice

Miinukset: The staff where obnoxious and rude . The spend time talking with each other on reception and making their guests wait until they are finished. They also answer the fone in the middle of conversation with guests and make guests wait very rude. In breakfast they were too busy resetting the table to see too guests needs I requested gluten free bread and never got it. The food buffet options for lunch and dinner were awful. We are else where . For breakfast it was ok but not enough fresh fruit . I don’t think anyone really wants to eat canned fruit these days.

Plussat: Beds very comfortable. The room was spotless. I'm celiac and was very well looked after. Staff couldn't have been nicer or more helpful. All in all -it went very well.

Miinukset: Not a lot really.

Plussat: The staff are really accommodating - great location - very pleased.

Plussat: Gave us a free upgrade to premium when we arrived, meaning we got access to the adult only swimming pool and dining. Beautiful spa, tasty food and spacious living space. Overall a fabulous time away

Miinukset: Beds are single beds pushed together and the beach is a bit of a walk away. They don’t replace the dressing gowns

Plussat: everything

Miinukset: Nothing

Plussat: Buffet variety and reasonably decent room area

Miinukset: Unpolite desk clerck, cold swimming pool water, far too many mosquitoes inside the room.

Plussat: Nice place, suits families and adults only. Plenty parking. Away on its own from Playa Blancha

Miinukset: It’s a little out of town. But Walkable

Plussat: I loved the room, spotlessly clean , bright and very modern. The food was excellent with lots of variety. The staff were all lovely.

Miinukset: I didnt like the high tables and low backed stools in the bar area as i fell off one. I feel the backs are far too low.

Plussat: Staff very friendly and helpful, food was good

Miinukset: Evening bar system, difficult to get served there needs to be better organisation but otherwise good

Plussat: Great animation staff and restaurant staff.

Miinukset: Check in staff not as friendly as all other stsff

Plussat: Food was good pools are great one for ever mood quite one baby one and activity one, room was lovely everything we needed

Plussat: We have been here before. The apartments are basic but clean. The staff are fantastic and nothing is too much trouble. The dining staff are very efficient. The location is perfect and the facilities are fantastic!

Miinukset: The only thing I can fault is that once the tables are quickly cleared at mealtimes the cutlery isn’t replaced quite as quickly. I had to go in search for more cutlery once we found a table - most mealtimes. But with the amount of people passing through this is understandable.

Plussat: Location and amenities

Miinukset: Single beds instead of one double bed Maintenance man allegedly stapled them together but they split again

Plussat: being right beside a lovely beach, great food and staying in an apartment rather than a hotel room

Miinukset: This is our 3rd time staying at this hotel. I want to be able to book one of the apartments on the seafront and am happy to pay whatever extra, but each time I’m told it’s down to availably when I arrive. PYou should give guests the option when they book to pay extra for front line sea view. We only stayed 6 nights at flamingo beach hotel this year and are staying at another hotel for the balance of of holiday as the other hotel allowed us to book a sea front room

Plussat: Wonderful place been there twice now!

Miinukset: Nothing

Plussat: Fantastic position Quiet Comfortable apartment

Miinukset: Squashed in around pool areas

Plussat: Apartment was spotless amazing location friendly staff definately be back soon

Miinukset: Food was nice although it was a little repetitive especially at lunch time... There definately is something for everyone and salad bar is lovely...

Plussat: Easy access to everything

Plussat: Friendly staff, choice of pools. Clean big rooms- we stayed in a bungalow.

Miinukset: Not a great selection of food. Lots of repeat meals.

Plussat: Stayed here before and always a great experience

Miinukset: Coming home

Plussat: This was a really lovely little hotel. The staff are all super helpful and it is kept very clean. The food and drink was good with a nice variety each night. The pool is a good size and there were always sun beds available, although it being August we did fall into the early morning reserving our spot habit. We opted for the seaview room which was just beautiful, there’s a lovely promenade along the front which takes you to the light house or towards Playa Blanca, both walks are nice and manageable.

Miinukset: Ultimately it is a 3 star hotel so don’t expect more than that but for a nice, quiet, basic break it’s perfect. The pool area could do with some TLC.

Plussat: Staff was very nice, comfortable beds and clean rooms.

Miinukset: Shower was spraying in all directions, breakfast clearly made for British guest, not a lot of healthy options.

Plussat: We were out in room 401 which was the only suite in the hotel and was excellent. The food was good with a broad range and the pool area was nice. Reception were really helpful.

Miinukset: Not much not to like for the price

Plussat: Staff were so friendly and helpful. Nice and laid back place. Food and drinks were excellent and evening entertainment was good. We had asked for a bottle of prosecco on our arrival as it was our anniversary, and it was there. Brilliant service.

Miinukset: The shower pressure was very low. Apart from that everything was great

Plussat: Location was a 45 minute walk to the Town centre. A cab cost 4Euro which was good. The staff were excellent. The room was extremely clean and comfortable.

Miinukset: The food was bland, and tasteless. The drinks were al inclusive up to 11pm and then charged thereafter. There was beer on tap plus soft drinks during the day which were all disgusting. The entertainment was only ok.

Plussat: Lovely peaceful environment, right on the sea front and a short walk to the sandy beach. Great selection of foods at all meal times. Staff very friendly.

Miinukset: Not for the partygoer, an older resort which was very quiet and peaceful.

Plussat: Very easy going no loud music at pool staff so friendly nothing

Plussat: The best hotel in the area, you don't even want to leave, great swimming pools, nice food, lots of entertainment

Plussat: The resort was huge! You could definitely stay on the resort and not have to leave. Myself and my partner stayed 7 nights and we were over the moon to be placed in a ground floor apartment and as you opened the doors we were literally at the pool! We don’t have children so we loved that there was an adults only pool and bar. If we were to have children then I would definitely return to this hotel because the facilities and entertainment are brilliant. I think it’s great for all types of people. We went for a relaxing holiday to chill out around the pool and we certainly did that but it would also suit groups of friends and families! We went out into the centre every night which was approximately €3.50 in a taxi. If we were to come again we would hire a car which seemed to be popular but we didn’t take our licenses. The apartments were cleaned everyday and the cleaners were friendly. The showers were hot and everything inside was clean.

Miinukset: I thought the check in was very rushed. We were handed the keys and a map to the resort and another for the island and left to figure everything out on our own. It said there were two separate restaurants separate to the buffet but I never saw them open. We didn’t go all inclusive but we thought we would stay on the resort one evening to try the food and let’s just say we didn’t even sit down at a table. Although the cold and fresh food looked nice and there was plenty of choice, the hot foot did not look appetising and I feel like a child would struggle to eat there for a week. Also, there are charges to the on site gym and spa and the treatments are expensive! Also, when you want to book a taxi you have to join the que of people checking in, which can take a while, so something else should be put in place for guests wanting to order a taxi. It also came as a shock to me that you are charged €10 deposit and €15 to use the iron and ironing board. But I guess it’s not too bad for the week. The beds were hard and uncomfortable!

Miinukset: Hotel wasn’t very well sign posted to know where shop and restaurant was.

Plussat: Fantasied facilities, very clean and extremely friendly staff.

Miinukset: Sometimes the maids could come a little early.

Plussat: Good pools , big complex , loved gym

Miinukset: Cleaner trying to come in our room really early in morning , beds could be more comfortable

Plussat: Would recommend to anyone. Great hotel great location, verry clean, bed was comfy, room clean every day. Food was basic. Everyone will find something for themselves. There is lots of entertainment in the hotel and if you need relax you can find it as well. Its huge complex. Will definitely recommend to everyone

Miinukset: Door are hardly to close, you need bang. Not nice especially at night. There is no "Do Not Disturb" / " Room free for service" sign for door which I think its necessary. Reception staff is hard deal with requests, I asked 4 times to sort room issues, one was done but the other one never even they were keep telling me "will be done in a moment"

Plussat: Everything

Plussat: The location is lovely a ten minute walk to the beach, bars and restaurants. The rooms Iaee spacious enough with a nice pool. I fell over on my first day. I slipped on some motor oil, a big lorry was refilling one of the ponds and had must have leaked. I hurt my arm and my dress was covered in oil. I reported it to the staff and they were fabulous. Said they would pay for medical treatment if I needed it, took my dress to the laundry and offered us free breakfast each morning as we were self catering. They couldn’t do enough to help me. My arm is still sore but I’m grand. I’d recommend this hotel.

Plussat: Emme syöneet kertaakaan hotellialueella, valmistimme aamiaisen itse, huoneen keittiö riittävä aamiaisen tekoon, muuten ruokailimme muualla kaupungissa tai muualla saarella. Mukavaa, kun pieni kauppa hotelli-alueella. Kilpikonnat ja kalat olivat kivoja aamukävelylenkin nähtävyyksiä. Henkilökunta avuliaita ja kohteliaita. Spa mukava ja edullinen.

Miinukset: Uima-altaat jäätävän kylmät. Huoneen kosteus häiritsi, mikään ei kuivunut (pyyhkeet, uima-asut) Ei myöskään kuivaneet ulkona. Jouduimme lainaamaan hotellin pyörätuolia: se oli aivan surkea kapistus, suosittelemme hankkimaan ehjän (pienet etupyörät eivät toimineet ollenkaan) Spa, etenkin saunat, kaipaa jo remonttia. Kannattaa muistaa, ettei jätä mitään muurahaisille kelpaavaa pöydälle eli niin kauan oli muurahaiset poissa huoneistosta, kun muistimme pitää ruokatavarat jääkaapissa.

Plussat: Good place, good food, good facilities

Plussat: Dining room food good and wide range of choice, all inclusive access to water park included food/drinks, wifi free in all areas and a good enough quality, staff friendly, self service option for soft drinks and beer avoided having to queue, crisps and fruit available from snack bar in afternoon was a nice touch. Main reception areas nice with lovely seats and an inside bar that only opened once during our stay - should have been given option to use it more in the evening if you weren’t interested in the child orientated evening entertainment. I liked the bungalow set up, nice and quiet at night with nice comfortable sun beds outside for your own use, found beds comfortable enough.

Miinukset: Choice of daytime snacks poor (hotdogs, burgers and bacon for rolls sitting out on bar for ages), limited cocktails on all inclusive and not a lot of thought goes into them (no mojitos or pina colada unless you paid €5) everything served in plastic even in the evening. Extra charge for air con and pool towels, communal toilet areas at the pool not good - soaking wet floors and not cleaned regularly enough. Limited cleaning and bed/towel changes in apartment areas.

Plussat: The hotel was fine and the food was good. We spent most of our time at the water park which was an excellent addition to the facilities especially when you can enjoy All Inclusive here as part of your package. The entertainment team were excellent and all the staff were very pleasant and helpful.

Miinukset: The main pool area was always busy and rarely could you get 4 sun beds together or an umbrella for shade hence we spent most of our time at the water park. The All inclusive cocktails were very basic and the it was EUR 5 for the more traditional ones unless you waited till happy hour.

Plussat: Beds were ok in bedroom but sofa bed was for a small child not teenager my son was longer than the pull out bed

Miinukset: Better third bed for third person

Plussat: Great Family place with lovely pools and access to water park.

Plussat: Overall was clean. Good location to beach and shops. The food was good with lots of variety. Comfy bed and pillows

Miinukset: Some of the evening entertainment was a bit dated and ended quite early. The restaurant floor was very slippery. Waterpark needs some investment

Plussat: Great for the kids. Lots for them to do and staff very friendly with them. Great having the aqua park onsite

Miinukset: Rooms not cleaned to the best standards

Plussat: The children's entertainment was brilliant. Also loved the waterpark being next door.

Miinukset: Nothing.

Plussat: Great entertainment, rooms clean, Great with water park next door

Miinukset: A little small with two children on sofa beds

Plussat: From the moment we checked in this was a fantastic place , everything about it was top, food , drink, rooms service nothing to complain about.

Miinukset: There was NOT one thing to dislike

Plussat: Very pretty complex, friendly staff and great food&drink!! First all inclusive holiday and already excited to revisit!!

Plussat: The room was cleaned and liked the complimentary water daily. Entertainment Pool Food

Miinukset: Not very clean in the food hall area Safe not working and was not told about this at check in Pool towels poor quality Flys in the room

Plussat: Check inn was great,staying in a premium adult suite

Miinukset: Enter the room and we was greeted by what I can say was an infestation of flies, we went to reception and asked them to sort this out while we walk to the town. A Few hours later we returned and NOTHING had been done. We spoke to the assistant manager, who I must say was very helpful and she done a great job of changing the room, However I must admit there was still evidence of a few flies but nothing like room 893. The general level of daily house keeping was of a low standard and on two occasions we were left without towels! Secondly other then make the beds and ‘replace’ the towels no cleaning was carried out to the room all week! None of the floors we’re sanitised, No bathrooms were cleaned or sanitised and we were simply left with a room full of fly debris and fragments on the walls and floors due to us having to swat the flies ourselves to aid control over the infestation! A few days into out holiday we started to notice a increase in the level of flies in the restaurant areas and on the food. My partner who is a pest control manager and manages several hotels throughout the UK quickly pointed these out to a few members of staff as a hygiene risk as well as posing an imminent risk to food safety. The response which we was provided with was we are not sure where they are coming from, the kind of response you do not expect from a 4* hotel. The level of fly activity was increasing day by day throughout the week and you only had to look at the ceiling in the restaurant to see 3000+ of fruit flies all congregating on the ceiling and food! These might not be disease vectors to humans but they carry bacteria from one place to another and are capable of contaminating food with infectious microorganisms. We heard and spoke with several guests of the hotel during our stay who excuse the pun but we’re dropping like flies with sickness which all relates to the above.

Plussat: This was my 2nd visit and it was as good as the first . All staff were so friendly and smiling. Food was fab and lots of choice . Will definitely be going back .

Miinukset: Nothing

Plussat: Lovely hotel and facilities but very disappointed with buffet breakfast and dinner. Lunch at pool bar delicious but buffet under par on variety and quality. As a result we wouldn’t re book or recommend as this hotel was pricey and we expected decent food in return. Heard other people grumbling about food too.

Miinukset: As above

Plussat: Cleaners did a good job, it was quiet, pool area easy to find sun beds, overall it was OK. Had some UK TV channels, bus service into Playa Blanca was regular and a reasonable price 2.80 euro for the two of us any distance.

Miinukset: If you check in after 6 pm the reception is closed and you have to go to the Arena Bar next door and get your keys from the barman. He was helpful and provided a map to find the apartment. Then there is no TV remote, no air con remote and the cleaners had kindly left the window open and the place was full of mosquito's. The apartment was stinking hot and you cannot turn on the air con until you go to reception at 9 am and pay for the air con for the week and a 10 euro deposit for the remote, and a deposit for the TV remote, and a deposit for the safe deposit box, and pay for the internet.

Plussat: It’s a great safe area with local bars and restaurants close to the centre can a couple of euro easy to walk

Plussat: The friendliness of the place.

Miinukset: Reception closed ar 1800hrs. Arrived at 1815 to find that I was unable to get aircon and WiFi and TV on.Had an awful evening and so very glad we only stayed for one night.will never use it again.

Plussat: Very light, roomy apartment. Our living area and bedroom were huge! Loved the enclosed terrace and additional area for drying clothes etc. Maid service was excellent, with regular towel and sheet changes. We asked for a high chair and cot, both were provided free of charge and were good quality items. Staff were friendly and helpful.

Miinukset: Kitchen was very basic but we expect this in this kind of apartment.

Plussat: The apartment, the place and the island

Miinukset: We stay 3 days and they cleaned only 1

Plussat: The garden is beautiful. Very positive feedback

Plussat: The breakfast was adequate but we could have done with a bit more choice on the menu.

Miinukset: Sunbeds on the balcony area would have been great.

Plussat: Alert! Cockroaches everywhere!!

Miinukset: AVOID THIS PLACE!! We found 4 cockroaches over our 7 nights stay. One in the kitchen and 2 in the bathroom. One of these on the bath towels! We wrote and email to the property and they never answered. I told the reception and they said that they knew already but didn’t even apologize. Then they charge for the AC, for the TV, the safe, for everything!! Around the hotel there is nothing. Location was horrible.

Plussat: Bedrooms are spotlessly clean Looks like they’ve been refurbished recently.

Miinukset: Apart from a young lady in reception the staff were rude & unhelpful The food was tasteless

Plussat: The pool and garden

Miinukset: Food very dry. Mirrors in room all finger marks. Shower didn’t drain

Plussat: As above. Best if your French. Very nice though.

Miinukset: If your English please remember that this is a French speaking hotel. The Entertainment staff are very nice but speak limited English. So if you are English you can feel left out. Very nice hotel though. Can't fault the facilities

Plussat: excellent food and location

Miinukset: Bar service poor. Upstairs bar was generally very busy but only had one person doing everything eg serving,collecting glasses, cleaning tables,mixing cocktails. There was invariably a long queue. The barman was excellent. The Zen pool bar was rarely open. The staff in the bar at the restaurant were indifferent.

Plussat: My partner and I live in Lanzarote so just booked this hotel for a night away for our anniversary. The hotel primarily caters for French guests, but we quite liked this as it felt like we were on holiday and not in Lanzarote anymore!

Miinukset: The only problem we had was that neither of us speak French, and all of the entertainment is in French, so we didn’t have a clue what was going on! This was fine for a night but could be quite difficult for a few days. The staff were friendly, but some didn’t have Spanish or English, and most things just couldn’t be translated eg quizzes or games.

Plussat: Our request was honoured it was romantic staff were friendly

Miinukset: 1st thing theres no 1st aid kit this is completely against all healthy and safety laws. Beds were uncomfortable, poor ventilation in bathroom and rooms are hot. air conditioning should be accessed freely. Its important your guests are noot uncomfortable. Food was repeated everyday not enough variety mainly desert needs changing . Tv comes on late at night on its own disturbing sleep and no iron in rooms . Bedding werent changed when cleaning and shower gel not replaced daily

Plussat: The rooms were well equipped and were very clean the food was basic but plentiful.

Miinukset: It was catering for French visitors only all entertainment and staff spoke French which a little off putting since I was visiting Lanzerote not a resort in France. I felt they made no effort to include us in entertainment. The hotel is a little distant from the beach.

Plussat: Basic breakfast so we ate at the villa.

Miinukset: Beds very uncomfortable and squeaky.

Plussat: Really enjoyed our stay at villa coral deluxe beautiful villa lovely pool

Miinukset: Little far outside playa Blanca but lovely restaurants close by

Plussat: The staff on the reception desk at Hotel Vik were very professional and helpful. The breakfast was great with lots of choice.

Miinukset: The Google maps link on booking.com does not take you to the correct location, where you collect your keys. I found this a bit confusing, especially when you are tired and it is pitch black.

Plussat: We rented a villa ( 3 bedrooms) with private pool, and our 2 adult children had their own room. The hotelfacility to eat was vere closeby

Miinukset: The wifi router stopt working after a few day, we then got internet from the hotel but it was much slower. There was a DVD player but it didn't work

Plussat: Uncomplicated check-in and -out. Close to the sea.

Miinukset: Unfinished buildings and construction hordings in the surroundings were not nice. No beach availabe.

Plussat: Nice villa and pool and with hotel close was ideal

Miinukset: The beds were very hard, uncomfortable. A small saucepan would be useful

Plussat: Beautiful villa with good facilities and great pool. Good location near to range of shops and restaurants. Lots of space for four of us, and loads of outside seating to make the best of the sunshine

Miinukset: No oven gloves! Neighbour's slightly crazy parking made meant we had to reverse all the way down the road to park outside. Bed a bit wonky but otherwise comfortable

Miinukset: Toaster and washing line broken. Washing machine didn’t work. Villa not very clean. Paid for pool to be heated for a few days and pulled the cover back to find green slime all over walls and floor of pool with murky water. Rwfund for pool heating still not received.

Plussat: People were very friendly, the food was simple but good. Location is awesome also.

Miinukset: I went there specifically for the bath in the villas for medical reasons. But there were no plugs. The swimming pool was too cold, but that was expected. If I had known this I would have gone for a better and cheaper alternative. I also feel screwed because of a change in my flight forcing me to leave 1 day earlier. The hotel said they could not change it because it was handled by booking.com. Booking.com promised that they would sort it out. But is now saying that the hotel will not do a refund.

Plussat: The room was amazing right in the sea front and Manuel the Barman was amazing

Plussat: We liked everything - our villa, the pool, the food, the sea a few minutes away, the sunshine!

Miinukset: It would have been nice if there had been a basic gym with weights

Miinukset: the food selection wasn't great. there was no music round the pool or of an evening apart from in the hits bar from 9.30pm. the drinks were definitely watered down. the lighting in the room was terrible. wifi isnt included and is very overpriced. the chill out bar wasnt open on any of the multiple occasions we walked round no matter what time it was. the staff were not friendly

Plussat: Spacious semi-detached villa. Nice terrace with sun beds and chairs. Number 3 had sea views. We felt that it was very good value for money. Food was limited and not great,however we would stay here again.

Miinukset: Catering was uninspired , but having said that, we did not go hungry and the red and white wine were acceptable.

Plussat: A peaceful location - although there is a bus service - we had hired a car and that was ideal. Good selection of food and drinks. Friendly helpful staff.

Miinukset: A hair drier would have been useful - there was no plug in the bathroom sink