Esplendido

The hotel is run to high standards with generally well trained and motivated staff.Rooms are well serviced and clean. Service is much better provided by female staff(administration,food service) than males staff who are not service oriented or well trained.However a burst of energy is needed to seek continious improvement.

There is little visibility of senior management engaged with guests.The food offer is inconsistent with breakfast comprising pre cooked (eggs etc) and limited fruit and other healthy foodsMain meals are not of an adequate standard. .Again there are no management members to ask guests how they are enjoying(or not)the offer.

Beautiful hotel with lovely pool and garden area. Perfectly situated beachfront in Port Soller. We had a beautiful view of the port and the sea from our room. In the morning we could stroll down to take a morning swim in the sea before we had breakfast outside on the pavement in front of the hotel. For lunch and dinner all the restaurants in port soller are just a stroll away. Friendly staff and very good service.

Location was great

A little pricey

The breakfast was lovely and the room spacious and clean.

Getting in and out of the tub was a little difficult. The handle helped but the tub was so deep it was very hard.

The Right Name for Esplendido As It Was Indeed Splendid

The decor throughout was different from the usual coastal hotels, no white and blue but dark wood, green palms and amazing lights.There's many places to chill from the indoor library to the tiered gardens behind the hotel. Pool with amazing views of the bay as did our room. Very comfortable bed too. A spa for relaxation. A token for a welcome drink on arrival. Extremely helpful staff who couldn't do enough for us. The hotel is luxurious without being pretentious and intimidating. The location is superb. Recommend everyone to stay there.

Only 3 things..I prefer a shower cabinet rather than it over the bath, however, that's just personal taste. There's no kettle in the room to make my mum a cup of tea. Finally my pet hate..air con that you can't adjust yourself..It was warm and we had to sleep with the balcony doors open, had I been on my own I wouldn't have wanted to do that.