Lentokenttähotelli, mutta koneiden melu ei kuulunut huoneisiin. Nopea shuttle service kentälle, vain 10-15 min. Saavuimme yöllä, jolloin ravintola jo kiinni, mutta room service toi huoneeseen erinomaisen "illallisen". Erinomainen hinta-laatusuhde. Sängyt vain double, ei queen size, 4 hengelle kapeahkot.
Hotelli lähellä lentokenttää ja kuljetus hotellille toimi hyvin. Huone oli siisti ja sisustus ok. Hinta hyvin kohtuullinen. Huoneessa oli todella tunkkainen haju. Kylppärin amme oli parhaat päivänsä nähnyt. Jos tunkkaista hajua ei olisi ollut niin voisin suositella ko.hotellia mutta tuon hajun perusteella en.
Hyvällä paikalla ajatellen lentokenttää ja jatkolentoja. Kaupunkilomahotelliksi tämä ei ole paras mahdollinen, koska matka keskustaan on liian pitkä. Jos haluat mennä rannalla niin oma auto silloin paras vaihtoehto. Hotelli on jo aika vanhaa ja se näkyy. Hinnaltaan hotelli oli edullinen. Huoneissa ei ollut jääkaappia. Jos et syö aamiaista hotellilla on lähimpään aamiaispaikkaan matkaa.
Just for one night stay between flights: ideal. Friendly personnel, good food, big room. Perfect location, shuttle bus to airport.
Lentokentän läheisyys ei aiheuttanut melua, lähellä lentokenttää Epämiellyttävä haju huoneessa. Huoneessa ei ollut pyyhkeitä mennessämme, ne piti käydä erikseen pyytämässä.
Expensive Buffett breakfast. Expensive orange juice and coffee. Breakfast buffet tasted like it was out of a can. No selection for ala cartel for breakfast. No vegan selections. Extra charges for room service, 2 different charges. No bathtub/shower combo. Parking distance from hotel.
Everyone was super nice. The place was goregous
Location and shuttle timeliness. I didn't appreciate being charged for valet when I never had a car parked at the hotel. And then making an attempt to get in touch with the finance department of the hotel was nearly impossible. I left messages and called repeatedly only to never receive a call back.
Very clean, very close to the airport, workers were nice. No fridge in room. Parking is not free.
located near LAX so convenient for meeting or overnight stay for flight itinerary Service exceedingly slow at the desk and in the restaurants. Had to ask for food 3 times before served. Desk personnel super slow - only two working and very inefficient. Took over 30 minutes to check 4 people in! Room clean but showerhead set for hobbit height. I am only 5'9" and it was at chest level. Sink fixtures loose.
My suite was very nice & clean. The staff where really friendly & very helpful LOVED IT!!
Location, wait staff, pool, weight room Smelly stain in hallway, pointed out to staff, nothing done. Gap between hall doors and floor results in noise and lost privacy.
Valet service was accommodating and let me unload the baggage I had with me. Nobody helped with the luggage and car seat I was lugging. Bellman with a rolling luggage cart walked right past me. Front desk was not very welcoming and friendly either. Must be because Sunday evening I was guessing. The bartender who took my food order was acting like he was doing me a favor by placing the take out order, but the hostess was friendly though and smiled when me my wife and my one and a half year old walked in.
Average hotel. I chose the hotel for a weekend stay after noting that it is listed as a 4-star hotel. I am not sure how these a ratings a made but relative to all the hotels that I have stay in, this Sheraton is likely only meeting the bare minimum of the criteria to maintain a 4-star rating. Average room Very poor customer service. It took over half an hour to check in to a hotel that was already paid for online.
Very nice place
I like the environment. It was quiet, comfortable and warm. The King size bed was awesome. they charge the bottle water, come on!
It was clean and attractive. The public spaces and my room were too cold. I couldn't reset the thermostat.
Hotel was located just a few blocks from LA live area and restaurants. Very clean. This hotel was more trend than comfort. Bed was on the floor and bathtub was in the middle of the room. Staff claimed it was an upgrade!
Very goog bed
The design is amazing. If you are an architect, this is the place to stay. This is also a great place to stay in LA if you are doing business in downtown. Not the best place to stay if you are on vacations. Better stay somewhere in Beverly Hills. Lacks a bit of comfort too, but nothing serious. The bed isn't as good as it should be, and there's a lack of privacy on the bathroom, which is all in glass. This is good for a lone guest.
Advanatges: location, value for money. Disadvantages: glass wall of bathroom make fillings as you washing in room itself. We found it wried. Expensive minibar, low position of bed and TV set. Poor room noise isolation, we heard everything what happening in corridors. Very poor restaurant downstears. After dinner we didn't tried to have breakfast (cream soup was very bad). Location, design.
It was a comfortable well-maintained hotel with a cool attitude. The staff were helpful, and the location well connected to other parts of the City. Wifi was definitely a plus!
Not much...but the room service for food was prompt...food was so so... The service wasn't very good...I called and asked for extra pillows and had to call again and even then it took them over 2 hours to get them to us. It was definitely over-priced for what we got..no view of anything but another building.
Spaciousness of the room, location, design. The rooftop should be available to hotel guests and their guests... not open to the public. That was annoying. Draws a really bad bridge-and- tunnel type crowd. It wasn't cool, so we left. It would have been nice to be able to create some kind of privacy between the shower and the main room... blinds or something.
Very clean and tidy room, friendly stuff, close to subway station The shower was in plain sight of the rest of the room (glass wall) which is something that is only recommended for couples.
the room is nice. location is perfect. Lobby needs complete make-over
Front office staff were helpful. Far too noisy. Every car that went past can be heard plus endless police sirens etc. Easily fixed by double glazing. Also corridors and courtyard etc were not clean. Minimalist furnishing is fine but it could include another rubbish bin in bathroom and one more chair as there is nowhere to put luggage during your stay.
great room with great view facing the hills on 9th floor i was sick and the maid unfortunately took away my thermos jug with tea, even though i put it off the tray and next to my bed
It was comfortable enough for me to return for a second time and felt right at home. The staff is genuinely nice without being gratuitous. Love the outdoor cafe for breakfast.
Beautiful room, helpful staff, comfortable bed. Needed to wear ear plugs as the road noise is quite loud.
Great location, cool hip vibe Very small room, Unresponsive service, air conditioning in room broken, shower in bathroom was actually worse than an old holiday inn. Things were just broken down, dirty, and nobody seemed to care. For a luxury hotel, a huge disappointment.
Possibly one of the greatest hotels I've stayed at within the Los Angeles county. From a friendly courteous staff, to an impeccably clean room, Sofitel has lived up to its standards as well as exceededing them. -The staff went above and beyond to make sure our stay was as luxurious and comfortable as possible with their luggage assistance, complementary calls, rapid response to requests, and much more. -The room was spotless and featured many extra amenities not normally included in other hotels. -A glass window separating the bedroom from the shower exemplified the uniqueness of this hotel and offers a romantic setting for couples. -To top this stay off, the chefs truly know their way around a kitchen. Our breakfast was delightful and very artful. I highly recommend all guests to attend the restaurants or enjoy a meal within your room. Overall, a wonderful experience at the hotel Sofitel. I will gladly be returning in the near future as well as forwarding friends and colleagues. No comment
Great staff and great hotel, a little pricey for the size of the room but overall great stay Wifi was down with no notice, was on the phone with IT for over an hour
the comfort of the bed We got an upgrade but the room was tiny.
Excellent service and great suite W views. Signage for gym directions needs to improve.
Very nice and clean. Great value and great location. Lower floors can be loud at night if there is an event in the restaurant.
Location, location, location Small room, expencive parking.
Location Location Location!!!! Right where you need to be! I stay here every time I'm in LA .. The room I had this time wasnt as new/renovated like the other rooms I've stayed in previously. I was a little disappointed but still enjoyed my stay non the less and will definitely return.
Enjoyed my stay in a well designed and highly stylized room. It was comfortable and had every amenity I needed.
Bathroom has no mirror; bed is dirty, I have to wear my cloth while sleeping; floor worn out,smell bad.
The rooms had potential They are doing full on construction & demo while still renting rooms. Loud demo started at 7am & continued throughout the day. All day! Super noisey I'm surprised they are allowed to book rooms! Awful the manager gave us a discount
Very clean, quiet, and friendly staff. Love the Swingers diner attached where you can get breakfast/lunch/dinner anytime. This hotel was convenient to everything we wanted to see in Hollywood/Beverly Hills. We walked to the Star Line hop on-hop off bus tour and were able to go everywhere we wanted. I highly recommend this hotel!
Walking distance to 3rd St with a lot of restaurants and shops. Also a 10 min walk to the Grove. It can get very noisy, particularly on weekends when partiers are arriving at 3am and are loud and obnoxious. The management doesn't seem to do anything about the noise.
This is a well-located hotel, with good value for money. Our family of four stayed in a single room which had two beds, a huge shower and was quite clean. Bathroom has a separate W/C so more than one person could be in there. TV set up offers bluetooth/VGA/HDMI connectivity, so bring a cable. There are no decent toiletries provided, just soap and a combo shampoo/conditioner. We expected this, so it was fine. Room was very bright, so had to use shades and close bathroom door. We also had foam pillows, which are a little hard.
The only thing I liked was the location. It is near everything. The room was really dirty and with no manteinance at all. We were awake by the hotel staff at 8 am to see if the could clean the room! 8 am!!! incredible. During our trip to USA we stayed in 3 hotels and this one was the most expensive, ugly and dirty.
Hotel staff are great people. The Swingers Cleanliness of bathroom could be improved.
Really liked the idea of the hotel, but really under construction. The room was clean, but very minimalist. Staff were helpful. The location was great, though. Very noisy. Construction workers moving around right outside our door. And temporary access entrance door was open all the time, so it felt a little unsafe.
classic 50's/60's style noisy, hear people talking in the hallway
Beverly Laurel is my go to place whenever I'm in LA. The rooms are clean and spacious. The customer service is exceptional, and the staff is more than accomodating! There's a restaurant named Singers 5 feet from the hotel. The food is delish, and I've spotted a celebrity or two whIle eating there. Definitely the hotel to book if you're looking for style and great location.
The door to the toilet in 837 creaked
Historical, well maintained, beautiful hotel! Slightly small rooms, fridge would be good in the room.
Beautiful architecture, enjoyed all of the history around the hotel and the design. Also our upgrade to a suite! ;-) No room service after 11pm. fail.
The staff was very accommodating and the location was good. The tub in our bathroom was disgusting, needs to be changed out,
The hotel is beautiful. The Mezzanine rooms we used for our meetings were unbearably cold and made it hard to concentrate. I had to wear a jacket the entire time.
The stay was comfortable, the staff was friendly, and the bar was fun.
I enjoyed the history;the many photo's of celebrities ; the beautiful public areas and the restaurants .
the worst and dirty hotel i have been staying ever .. just awful stay ..
The hotel was gorgeous and all of the staff members were very kind and answered my questions straight forward without trouble. Check in and Check out was very easy. I had difficulty confirming over the phone two nights before my stay.
The hotel staff was excellent and very nice. They were attentive and accomodating. The lobby and banquet rooms were beautiful. The common areas were a site to see. Great location for downtown. The rooms are run down and shabby. The rooms need a major updating. The furniture was old and worn. The bathrooms were small.The elevators were a nightmare!
It is at a good location. The decor is in a classy old traditional style. It is associated with a lot of history. Maintenance does not match the class: A light did not work. It was not fixed upon notification. The guest information binder was missing.
It is nice there are FOUR jacuzzi hot tubs.. The temperature in the jacuzzi could have been hotter.
The hotel is a huge building with a lot of rooms. Great check in nd lobby area Good restaurants in lobby Close to airport and santa monica Rooms are always clean Most vending machines are out of order or just steal your money $29 a night for parking, make sure to include that into your budget Walls are thin
Clean rooms, helpful staff. The hotel needs just a little more updating (bathrooms)
Bed was great and everything was clean. $150 a night and no free wifi? Have to get with the times. Also we asked for a bottle opener and we were asked to pay. Silly. We used a coat hangar to open the beer bottles.
Location I checked in late due to my schedule and had to leave around 3am to catch my 5am flight .
Big nice rooms overall. wished they would have had queen beds instead of full. Rooms were big enough to fit larger beds. Hotel itself needs an update such as paint job, it was not that great for a Hilton Hotel.
The location is great for a night's stay before departing/arriving from LAX. The rooms were also nice. You will be charged $9 to check in. That's right. The parking policy says you have 30 free minutes to park, get checked in, unload your bags, and then move your car. Unfortunately, it takes 45-60 minutes to find a spot two floors below the parking garage gate, take an elevator up four floors to lobby, check in, take a different elevator 10 floors up to your room, unload your bags, take an elevator 10 floors down to lobby, get on a different elevator for the garage, and then go down four floors to move the car. I was charged $9 for the hour of parking. I asked for a refund from the manager stating that I didn't think it was appropriate to pay $9 to check into a hotel. He responded by saying, "I'll see what I can do, but they don't care. They only care about the numbers." Buyer beware.
Friendly staff. Easy check in. convenient to the airport. Large room. Clean room and comfortable beds.
Comfortable, easy registration, quiet, location, Parking was difficult - hard to find spot and set up of self park difficult. No outlet on some aisle that I turned into
Closed to airport No cooler
Fantastic corner room Very unreliable wifi despite getting special certificates, etc. Also, very hard to regulate aircon in the room
The restaurant food was good. Curt at the bar was an absolute delight very professional and personable.
staff was nice and it was a good quality hotel self-parking was $50 a night and the mattress was waek
The staff was great. The room was clean but the hallways were a bit dated. Having to ask for a small refrigerator. Paying 33$ a night to park.
Location . Dirty windows , no tooth paste , and furniture was dusty
Location Everything else
The Westin smell. Their signature scent is what we yearn for. Please send us some sample diffusers. Proximity to LAX is unbeatable. The shuttle was prompt and clean, rooms were clean, staff was extra pleasant. Fast-Track-NU Car rental was great. Located in the lobby of the Westin. Toilet made a pretty loud whistling noise for a solid 30 seconds after flush. Room 379. The charge for parking my rental car in the space already owned by the rental car company in the Westin lobby was kind of annoying.
The hospitality and the convenience of different complimentary that the hotel offers. The clerk during check out was a little less warmer than the other clerks I have spoken to during my stay. She was a little impatient when I ask about the hotel holding my luggage until my flight.
They called and made sure the crib we requested made it into the room. It was not there so they expedited it up to us.
The bathrooms were clean... This was s unionized hotel and we didn't know about it. I wish this was communicated to us before. The morning after our check in, a group of union members gathered in front of the hotel and were protesting for more than an hour with a bull-horn loudspeaker. They started at 7:00 am on a Saturday!!
I have been staying here one night a week for a class I have on the weekends....the night at the Westin is my best night of sleep all week! Comfy beds.
I LOVE the beds! I just stayed one night, usually I cannot sleep well the first night in a new location....but in these beds I slept just like I was in my bed at home.
I had classes up in Hollywood, but I didn't recognize the hotel names in that area. I chose this Westin, by the airport... and like always Westin was Excellent. Beds are very comfortable!
Everything it sucks
VERY NICE AND CONFORTABLE MATTRES PRICE
They allowed us an early check-in on a day room. The shuttle was quick and efficient. The restaurant was slow and disorganized. The fact that they charged to print stuff out and didn't have a true business center was annoying.
The location was great, the hotel is beautiful, especially the pool. I didn't rent a car so I liked how easy it was for me to take an uber The bed pillows were bad so I didn't sleep well and the were no outlets near the bed so I could charge my phone and none near the bathroom counter so I could power my curling irons
On site restaurant was excellent. Hotel shuttle to airport was convenient. Room was outdated, dirty, and didn't feel comforting. Seemed like our room was not throughly cleaned was missing items promised by staff at check in - water, coffee, tea.
The lobby and bar area (bartenders) was excellent and friendly. Looks nice on main floor. Once you get into your room it's tiny. Washrooms are small and out of date. Definetly clean though. Good for 1 night stay only while between travelling places. Tub leaked water all over washroom floor. Tiny washroom out of date. Vending machines on all the floors were sold out of all beverages.
The bedroom was simple and clean. It was a very good price and the WiFi was free. The bathroom was very disappointing. I reluctantly decided to take a shower even though the bathtub was yellowing and did not look clean. When I turned on the water, the drain was so clogged that showering meant standing in two inches of water. We paid over $20 for parking for one night, which was also a let-down as well.
Terrible experience 1)given confirmation that room will be away from elevators and quite, but the room no. 364 I was allocated, was right next to elevators and infront of maid/cleaning room 2)bathroom door lock didn't work. Door kept opening up 3)thin walls in the room. Could hear the shower noise in the next room 4) unnecessarily delay at check-in counter, because there was another person with same last name as mine had made reservation. Most absurd excuse I had heard ever 5) manager too rude to even come out at check in counter , the lady at the counter had to take my phone inside some room to show it to her manager the confirmation msg I got after I had checked in online earlier 6) found a hair in the milk served at breakfast. When asked to replace it, the server didn't even feel guilty to know about the hair 7) TV remote not present in the room.had to call room services and request one
The quiet. We checked in a little early. As soon as we checked in we were told a room wouldn't be ready for at least an hour and with a big business group in the property it was hard to find a space to relax let alone get a drink at the bar. The lobby hallway and bar were so crowded that we had to leave the hotel to get a drink to be able to relax after a long drive in from a neighboring state. Upon return we were directed to a room on the 2nd floor that had a bed that was so flattened and sunken in that myself and my partner rolled into one an other. This was truly unsatisfactory and we expected more staying at a shariton property. This was an issue that could visually be detected by housekeeping or maintenance but was disregarded and ignored. We then spoke to front desk and asked them for a room transfer and after some push back were redirected to a different room. Definitely not something worth going through while on vacation. Makes us want to stay with a competitor to see if the same challenges are met with (Hilton, embassy, etc.)
Good location ! Good for rental cars return and closer to the airport . The sink in my room smell like death fish.
It located near the airport and perfect for travellers like us. They run constant shuttles to and from the airport and a familiar with business travellers. The room condition was below standard. The drains in the bathroom flowed very slowly and the showering facilities were a trial to use. The bathroom basin drained so slowly we had to take turns washing.
Garden & staff Bathrooms & No pool
Everything costs $$
Bed and pillows were ok. Carpet was in good condition. Bath tub drain surrounded by rust. Sink had chips. Toilet paper was very scratchy.
The hotel was clean. The staff was friendly and helpful. Cookies were unlimited. I would come back. NO POOL???? This is LA! 85 degree and NO Pool? Seriously? Also parking was crazy high! $35 a night to park at a hotel that I'M PAYING to stay at is just stupid. There should be complimentary parking. Ecspecially because they don't even guarantee your cars safely! What am i paying you for??
parking was way too expensive
I liked the downtown location the price was good for that type of hotel. Free cookies at check in are nice but they didn't have any :( I watched some homeless person wipe their behind a block away on my arrival. The late night staff was grumpy and non-helpful.
Booked the hotel and got a confirmation email. When going to check in at 11:30 at night I was told I had no reservation. After being in the phone for an hour with customer service, I was told my reservation was actually in Wisconsin. WISCONSIN?! Thanks for making me stranded in downtown LA at midnight. I will never use this service again.
The hotel is extremely nice. The location is perfect in downtown. The staff members are friendly, helpful and are always there to assist. When we asked about a good place for breakfast they not only recommended a restaurant but took us there in the hotel limo. Our stay was super...! Bruce Having to leave.....
$32 self parking ! Rooma not worth the price.
Staff was nice super expensive. homeless people were lined up outside in tents
the location and the design of the pettit hotel, so nice!!
Like the friendly staff from the front desk It was not service at the pool And the service at the bar on the 17th floor
Free parking and courtesy vehicle to locations in 3 miles radius Not very conducive to walking around for a bite to eat.
Great restaurant. I was forced due to death in the family to reduce my stay by one night. The hotel, & booking agency was not forgiving at all & had to pay for the night i was not there. Upsetting & costly to say the least.
Friendly staff & nice restaurant & bar on top floor. Easy access to all LA areas. Very noisy. Just a few yards separates the building from the freeway. The staff suggested we keep the AC on to drown out the traffic noise. It was clean enough but I wouldn't call it a deal & overall nothing to write home about. Very car dependent. No restaraunts within walking distance except for the nice/expensive one in the hotel. I'll try another hotel on my next LA staycation.
clean, trendy, people eager to help pillows too big. shower not hot enough. room service slow
The amazing and friendly staff. The rooms were clean and comforting. The balconies provided privacy from the neighboring balconies. It takes too long to be reimbursed for the money deducted for incidentals at check-in.
Customer service overall was great. One person in particular went above and beyond to help me with staying in the same room all three nights. Thumbs up that parking is included in the price. My back hurt sleeping on the bed. That said, my back hurts on almost all beds; I have a hybrid at home. I don't like that you can't get the same rate for each night of a multiple-night stay. While the location is one/half mile from my cousins, I don't like being that close to the highway. I would, however, stay there again.
Convenience to freeway & house - left for termite tenting. Gym facilities very small.
I have some mixed feelings about my stay at Hotel Angeleno. It seemed like every good thing was followed by a "but." I picked up this hotel with an insane "90% off" sale on Expedia, so after taxes I was paying $50/night. They included valet parking for me, but my friend drove up to stay with me for a night and they wanted to charge him $25/night for parking. I had emailed and asked for a room with two beds, but they were unable to accomodate me. They sent me an air mattress which ended up deflating instantly, and they replaced with another air mattress which also deflated, though not as quick. They also brought me a fridge since the fridge in the room was more a "cooler" (their words). There was some hella loud construction going on in the hotel, so I didn't sleep as well as I'd have liked. And that was on top of the noise you hear from the freeway, which sounds like you left a door open. Other than all of that, the room itself was great. Not huge, but nice amenities and a comfortable bed, plus a coffee maker and a decent shower. Staff were all pretty friendly.
great mattress in the room noisy from the 405, very small room, barely any towels in the room, elevator not working, had to use stairs; you would expect something different at $300/night. No mini bar in room, just an empty fridge. It's out of the way to catch a 7-11 or something also, so you just have to remain thirsty or drink tap water (which I did!)
Suihku oli todella huonosti suunniteltu. Olen itsekin sitä mieltä, että design on erittäin tärkeää, mutta suihkun suunnittelussa käytännöllisyyden olisi kuitenkin mentävä näyttävyyden edelle. Suihkua oli nimittäin miltei mahdotonta ottaa kastelematta samalla puolta kylpytilasta.
Erittäin siisti ja tyylikäs huone/hotelli. Ainakin jos on auto käytössä, niin sijainti varsin toimiva, myös parkkitilaa hotellin vieressä hyvin tarjolla, kohtuu hintaan. Positiivisena yllätyksenä tuli vapaa pääsy viereiselle Gold`s Gymille!
Henkilökunta aivan loistavaa. Viehättävä, erittäin tyylikkäästi sisustettu. Hotellin baari ja ravintola huippuluokkaa, todella hyvä ruoka ja palvelu. Suosittelemme! Kaikki toimi loistavasti.
Sijainti Musiikki soi kovalla hotelliaulassa
Excellent experience, very welcoming staff with good attention to detail, well located and very good in-house dining options. Interesting designs used throughout the hotel.
Exceptional and very relaxed service, not at all in your face but everything was possible! The most comfortable bed I have ever slept in and for LA the room was exceptionaly quite. All in all my best hotel experience in USA!
Everthing Lack of power outlets near bed. But had a wonderful time
your "english"staff and all the architecture
excellent service and concierge. great pool. fantastic restaurant and brunch. cool rooms
The spa is very good and the heated pool. The brunch was also good.
Interior decorations, bartenders, the lady at Altitude that walked my friends and I to the daybeds, and the drinks Customer service, mixing up the reservations, the room smelling like cigarette smoke after have it serviced, luggage bags were not delivered until after 3 hours of checking in, and the hand held shower head would leak water when the dial to only have the shower head was on.
Nothing beside the breakfast
location to train and bus services no restaurant, bar had strange opening hours!
the proximity to places of interest which helped my stay comfortable the state of some electrical gadgets are obsolete eg the A/C heater not functioning well,hot water not readily available,guests complaints not addressed, etc
The location being downtown LA that's all. I don't like that online the hotel room looks 100% different than how the rooms really look. I don't like that the bed was broken right when we walked in. I don't like that they have a sink next to the television set and outlet system (very dangerous). I don't like that the bathroom toilet had urine in it already and the shower grout had hair and a sort of residue on the floor. I don't like that the room smelt musky and dusty. I don't like that the I spent so much for false advertising. All in all I don't like this place. And there is literally no other positive except for the location, that's it.
I stayed at the Milner Hotel while on a business trip to LA. The hotel is located within walking distance from my office. My overall experience was good but I wouldn't stay there for a vacation. I stayed in two different rooms during my stay and the best of the two was the King Suite, it had plenty of room and looked newer and cleaner. The other room with a queen bed was too small and looked older and not as clean. Only one of the two elevators was working and so it was a long wait for the elevator. At one point both elevators were broken and I stayed on the eleventh floor, so that's a long way up and down.
It was good value, unlike US luxury hotels, where breakfast and internet is not included. One day the room was not made up.
Rooms are cute, fair breakfast, central location Very small showers, no telephone in room
Great DTLA location. Clean comfortable, no frills.
The position in downtown close to the subway station. Not really nice position during the night; many noises from outside during the night.
location is very good, the staff especially the director , are trying to help from their heart a bit more space is needed in the room the bat view from the window
That it was close to the forum we were attending The room was horrible and noisy and nly 1 saff member checking people in was terribly slow. The room was not what was shown on the internet! Super small and not worth the money
Location The bathroom was too small 4 1/4 2x4 tile in length and width 1.5 width x 3 can't even stand strait in bathroom. horrible!!
That it is central. The bed was ok, and the room and bathroom also. The boys/girls at the reception were usually very friendly and helpful.i liked, that breakfast is included in the price. I liked the coffeemachine in the room! I did not like all the disposable plates and forks and spoons for breakfast and for coffee in the room!! Go green and use at least environmentally friendly disposables, or even better, normal plates and cups. I did not like, that most of the time, the internet did not work.
We liked the close proximity and convenience of the free shuttle to the airport terminal. The staff was courteous. The room and bathroom was clean. No noise. So all in all, this was a pleasant experience. We stayed at this hotel while we were in transit for another flight. As a result, the only thing thatvwe were looking for was a clean,quiet and cheap place ton stay by the airport. We had no other requirements: shopping, spa, swimming pool, etc... So, insight of that there was nothing negative to say about this hotel.
Had to wait at airport for 35 minutes for shuttle to pick me up. Unacceptable!!
The pool is nice The rooms are very very small, the treatment to the costumer is really bad. Not reccommended.
Clean, comfy beds and decent restaurants within. Room smaller than expected, especially the bathroom
The front desk people were very polite and helpful. I stayed on the 4th floor and it was very noisy. Every noise from the hallway could be heard in the room. Also the TV turned itself off right in the middle of a program.
Really great staff. Enjoyed the wine pairing and tasting menu at steak house.
Staff helped us with the set up of a baby bed
The Wifi service
Bed was very comfortable Door to balcony was not sealed, so there was noise and air leaking in.
The honesty of the housekeeping staff was comendable. The safe was left open all day with valuables and money visable, and they remained untouched. The general dining room was extermely friiendly annd efficiennt. A little pricy for what it is.
The room and restroom was very clean and the restaurant for breakfast very good Room is small
The hotel had a glich at their end & did not show my reservation and the hotel was completely booked.
Hyvät yhteysmahdollisuudet ympäristön suhteen. Helppo lyötää ja lähteä liikenteeseen. Huoneen siisteys oli hyvä. Parkkipaikka vieressä ja aina tilaa. Vastaanottohenkilökunta toimi hyvin asiallisesti, eikä mikään aiheuttanut häiriöitä koko matkan aikana hotellissa. Aamupala mahdollisuutta ei ollut, mehu, kahvi ja donitsi ei ole sama asia kuin aamupala. Wc-tilassa ei ollut käsienpesu mahdollisuutta / vaan se oli seinän takana!????
A very dirty room. We will never came here again.