Los Angeles hotellia

Plussat: The staff take extra measures to make you feel you are at home.

Plussat: everything was perfect and the service was amazing

Plussat: Although the property is fantastic and the location is good its the staff that creates the experience, good or.bad. Fortunately, the staff at this property is outstanding and makes each of my visits fell like a “homecoming”..

Miinukset: N/A

Miinukset: I checkout out and there was couple packing for me in Amazon, they didnt inform me about that! The are being sent to NY address when I called them up.

Plussat: Beautiful, spacious rooms with very comfortable beds and pillows. The concierge were extremely kind and helpful. They upgraded us and gave us a free drink at the bar whilst we waited for the room to be ready. Then the manager personally came over to us to give us the key which was a very nice, personal touch. He went around speaking to other guests as well which you don’t normally see in many hotels! The room service was delicious, with a good choice of options and the portions were very generous. The decor of the hotel is stunning it epitomises refined luxury. The pool is also very nice, as are the gym facilities but unfortunately we weren’t there long enough to enjoy them in our trip. Overall great hotel with great customer service and walking distance to all the best shops (Neiman’s 7 minutes) and Rodeo Drive (10-15 minutes).

Miinukset: Could update and modernise the shower head.

Plussat: The hotel is gorgeous! Very beautiful interior, every detail is skillfully created. It’s very cozy and at the same time looks grand. Fantastic service, friendly staff. The location is great!

Miinukset: We liked everything.

Plussat: The Peninsula Beverly Hills is like a home away from home, only better! The service is exemplary, the facilities are first class (hard to move from poolside) and not to mention the beds - best I've ever slept in anywhere in the world. The monogrammed pillow cases are a particularly nice touch! Family friendly too which is a big bonus. We have stayed twice here and honestly would not go elsewhere.

Miinukset: Nothing that comes to mind.

Plussat: Everything !

Plussat: Every thing is great

Plussat: The property is very beautiful. The interior decoration was very well done with old time glamor. Location is great.

Miinukset: There were some surprises! On one of the nights, there were people moving furniture and disassemble furniture outside of our room for about 1.5-2 hours between 9pm-10:30pm. This is complete unacceptable at such an expensive hotel. We complained about it and the manager on duty just said sorry that she would ask the staff to work quietly. There was no other things offered. I feel that is was a turn off.

Plussat: One of the cleanest I’ve ever stayed at

Miinukset: Didn’t get a high floor

Plussat: The room size and furniture. the room was clean and the bed was comfortable. the view was amazing as the rooms surrounded by balconies ( corner room). trees everywhere.

Miinukset: No coffee machine inside the room. Every time I walk to the lobby I see too many employees ( almost 20 people) although the lobby small size, which made me not comfortable enjoying the lobby. I dont know if this in every four seasons hotel (security purposes). I would recommend to give resident chance to walk around and enjoy facilities. the gym was outdoor gym! in August...really bad idea.

Plussat: Superb rooms and use of hotel vehicle a Rolls Royce to drop and fetch was amazing and so friendly and willing and supportive staff

Miinukset: All good

Plussat: The room was too small for the kind of money I paid

Miinukset: The size of your room

Plussat: Hotel is in a great location and friendly service

Miinukset: The fact I booked a double deluxe room and was in a accessibility room . I didn’t pay for this

Plussat: Everyone was very accommodating. Every staff member was friendly and helpful! We received directions from concierge staff as well as valet help! Room service saved us many times! The pool was perfect - the drink and meal service fabulous! The gym and spa were hidden gems! Don't miss the spa!

Miinukset: Fighting the closet door, bathroom door and main door! Bathroom was very nice , but the shower water continually leaked to the floor because if the glass door design. Housekeeping got their daily service completed only one day. I started calling to tell them to service the room. One night they tried to service the room at 10 pm and continually knocked at 8 to do the same

Plussat: The man who checked me in was my favorite part of the experience. Rooms were excellent. Everything was perfect. I would not expect less from a Four Seasons.

Miinukset: Nothing. Everything was excellent.

Plussat: The staff are very friendly

Miinukset: Not a real Four Seasons and drab in many areas. Worn furniture

Plussat: Staffs are really nice here , exceptional professional and helpful

Plussat: Lovely property and room. Excellent staff that care about hotel guests.

Plussat: The staff are amazing, the friendliest hotel is Los Angeles

Plussat: Great, quiet, immaculate, hotel. Wonderful rooftop terrace. Close to everything in Westwood.

Plussat: The staff, especially Troy, were kind, welcoming and could not do enough for us. Great dinner and breakfast recommendations and superb local knowledge. Our room was spotlessly clean and very comfortable. We were sad to be only staying for one night.

Miinukset: N/A

Plussat: Amazing little hotel with a fantastic staff! I didn’t want to leave and can’t wait to visit again!

Plussat: Room size

Miinukset: Not 5 stars, inconsistent maid service, no room service, room key didn't work, fit and finish not 5 stars...

Plussat: Very polite and helpful staff! The room was nice and clean. The location is perfect in a very beautiful area, a lot of restaurants and shops around. Westwood is a very good district. We would love to come back next time.

Miinukset: Nothing

Plussat: We are recurring clients as we were also there in summer 2018. The pros: location, spacious room with kitchenette, quiet environment, good parking

Miinukset: We came back with high expectations as the previous stay was perfect. Unfortunately this year many problems occurred: the room that was assigned to us at the check-in did not correspond to the room we booked. We had to wait 2 days before the staff was able to change the room. One day nobody cleaned the room notwithstanding we specifically asked for it early afternoon when we realized the room was not cleaned yet (and they assured us to do it). Finally, they charged 800$ more on my credit card which have not been released yet. We had to call them many times to try to fix the issue as we were traveling in California and we needed full availability on the credit card. They assured us they would have release the amount immediately, we are now at home and after 1 month the funds are still blocked by them. No discount at the check out even if we complained for all the problems we had during our stay. As mentioned, the previous stay was great. We will think before booking again

Plussat: It is really comfortable room for family or for couple. Little notice : room required a mini bar with extra water.

Miinukset: No

Plussat: Concierge Troy was such a highlight of my trip to L.A. He was above and beyond what anyone would expect. The hotel is a small hotel in a great location. The Terrace was a huge plus and the rooms are large with fully furnished kitchens. Highly recommend.

Miinukset: Nothing other than no restaurant but they are working on that.

Plussat: Very nice hotel!Nice staffs, nice services. It's suitable for families.We will be back again. Grace

Plussat: Troy D'Angelo was the most helpful person I have ever experienced at any hotel I have ever stayed at.

Miinukset: Nothing. Everything was great.

Plussat: Bed was very comfortable

Miinukset: All was good

Plussat: Perfectly equipped room and bath. Very comfortable.

Miinukset: Only the room noise (outside was perfectly quiet). Central A/C was surprisingly noisy and could not be adjusted; fan speed and continuous mode were fixed. The very nice refrigerator was loud, ran constantly, and had to be shut off.

Plussat: Everything

Miinukset: Nothing great place

Plussat: Staff was excellent. Everybody wanted to go extra mile.

Miinukset: Reading light was busted. Lamp on the table was without a cord. Eggs and coffee were cold.

Plussat: Excelent location, friendliness and availability of staff ( they brougth us a fridge) , cleanliness and room ambiance.Thank You!

Plussat: Staff.

Miinukset: Reading light did not work. Table lamp did not had a cord.

Plussat: The rooms were very comfortable. While there was an unpleasant incident on one of the nights (where we were not informed upfront on the water supply shutdown), the manager subsequently handled it professionally.

Miinukset: NA

Plussat: The staff was pleasant location was great food was good

Miinukset: The pool area Head one person run it Service was slow

Plussat: When things went wrong as they can do the staff were very quick to put it right . It was also fun bumping into Hollywood stars who were at the hotel !

Miinukset: They need to ban smoking in all rooms as the aircon carries air from one room to another

Plussat: Personalised service

Plussat: The staff, the attention to detail, and the location was perfect!

Plussat: Location near LA Live was a plus. Pool deck area was a wonderful amenity.

Miinukset: The property was not maintained well. The house car was not as advertised. It was not kid friendly. Amenities were very weak. Worst value for a Ritz we’ve been to. Will not be back.

Plussat: the bathroom and shower area was nice.

Miinukset: The price of the hotel isn't worth the mediocre look of the room. Your paying for the location and name of the hotel not the actual luxury.

Plussat: Very clean, front desk staff extremely helpful.

Miinukset: Staffing around pool did not meet expectation. Food ordered never arrived and staff not even apologetic

Miinukset: The lifts situation

Plussat: The lobby bar is pretty good-both the drinks and service!

Miinukset: The roof top bar could do with better service! We waited for half an hour to be served at the bar but the bartenders just seemed oblivious to our existence. And so we decided to go to the lobby bar which had a great bartender and We managed to a drink!

Plussat: Location and view are perfect. Ver clean rooms

Miinukset: Dont have toothbrushes and shaving kits, and you need to wait a little long for the delivery

Plussat: Central to both LA Memorial Stadium and Dodger Field

Miinukset: In room dining is ridiculously expensive. $28 chicken wings (plus 16.?% service fee; plus 5.?% admin fee; plus $4.00 delivery fee).

Plussat: The view is breathtaking and the rooms are pleasant and generally pretty functional.

Miinukset: The only two negatives of the hotel were the elevator situation. For almost all the rooms you have to take two elevators to get to the lobby. If you have a car- you'll take a third. Also parking is expensive but this IS LA afterall.

Miinukset: Actually I booked this hotel a few months ago but when we arrived there around 5pm the staff said that we have to wait for about one hour or one and half hours. Because they didn’t clean up the room yet. I thought check in time is usually 4pm and sometime it’s possible to have early check in. So I asked him about my thoughts but he said that “ we cannot guarantee that”. It didn’t make sense at all to me. But he said I have no opinion waiting instead. The reason why I booked hotel way earlier like 2or 3months is that I don’t want to wait in the robby and just want to rest as soon as I arrive. I didn’t expect this situation happened even though I paid more than $500 per night. I could have early check in several times in the other hotel that is way cheaper price per night. But the weird thing is that after I went to the washroom then went to the robby he was looking for me. He said room is ready. How could it happen so quickly. if I didn’t say anything because I cannot speak English very well I might wait for an hour or longer. Anyway first impression ruined my feeling. I wanted to make special memories in LA so I willing to pay lots of money. But it didn’t work unfortunately.

Plussat: Staff Location Excellent exclusive views from 65+ floor Good food and drinks Coffee machine and mini bar in the room Good gym and swimming pool Wide scope of services

Miinukset: Sometimes there was not very good cleaning in our room

Plussat: Everything

Miinukset: N/A

Plussat: i was not impress with breakfast because the menu was all the same for 3 days. And one of the cook was rude.

Miinukset: Water pressure of the shower need to be improved

Plussat: It was extremely neat and tidy, had an outstanding view and the customer service was impeccable. We stayed for our honeymoon and we got upgraded to the 43rd floor with a breathtaking view of downtown LA. And P.S the beds were SO COMFY. Money extremely well spent, wish I could do it all over again!

Miinukset: Nothing at all we did not like

Miinukset: Some charges were not mentioned at the time of booking.

Plussat: Ambience!

Miinukset: Freeway traffic noise

Plussat: I’ve stayed here many times before because it’s close to my son’s home and I like the old Hollywood feel to the place.

Miinukset: We came for my son’s college graduation and booked 5 rooms all together. We ate in the restaurant four times (which has very limited options for vegetarians). We found a quiet table near the pool (and then another one on the patio after the pool staff kicked us out) to eat some food we had ordered in for our group. We were eager to spend some time together, but we were told we had to eat outside food in our room. The whole family (10 of us) wS forced to eat our meal together in one hotel room. Even the manager of the hotel refused to even try to find a space for us. If you are traveling with a family for the more than one or two days-this is not the place to stay. They are not accommodating to families or anyone really. In addition to this rule there were MANY other rules, which were quoted to us throughout our stay...and we are a low key group traveling with parents and grandparents. I’m not likely to return.

Plussat: Great staff, decor, restaurant and bar and location.

Plussat: The style of the hotel. everything felt considered - free ice pops by the pool, no need for a wifi password etc.

Miinukset: A parking charge and parking tax were added to the bill without it previously being stated anywhere when booking.

Plussat: The trolly was great and the staff was very nice

Miinukset: The 15% added to every bill without explain why.

Plussat: Was alright. Nothing much exceptional to say.

Miinukset: People

Plussat: We loved the swanky and relaxed atmosphere. We brought our kids and were worried it wasn’t going to be kid friendly. The staff was friendly and the pool was very inviting for us all.

Plussat: Cute hotel; nice restaurant everyone was incredibly friendly at hotel with the exception of the waiter at the restaurant.

Plussat: Location, away from major traffic

Miinukset: The style

Plussat: Very kindly staff

Miinukset: None

Plussat: A lot to do and keep everyone occupied.

Miinukset: A better snack menu

Plussat: Location and proximity to Universal Studio

Miinukset: The room was outdated, small and not very clean. The bed felt like a blow up mattress and the shower had awful water pressure.

Plussat: Sijainti oli hyvä.

Miinukset: Kahvilan henkilökunta ei ollut kovin ystävällistä.

Plussat: Had a great time at the Everly, thanks to Eric who went above and beyond to make this a very special stay. Thanks

Plussat: We found the staff to be friendly and we loved the overall vibe of the hotel which was relaxed and easygoing. All questions and concerns were addressed immediately.

Miinukset: There were not a lot of choices for dining or shopping within walking distance. We came for 2 events and knew we would Uber to those events but we didn't expect to have to Uber to find good food.

Plussat: The staff were exceptional, I can't stress that enough. The room was immaculate and the bed extremely comfortable. Even had a nice couch in front of the window and a desk, something I did not expect in a standard room. It is near the freeway, but you'd never know it. Super quiet (but note I did ask for a quiet room) and close to everything. Common areas, open bar, restaurant and rooftop patio all great. And all the guests I met were extremely friendly and happy -- that says something!

Plussat: The Kimpton Everly is a great hotel! Located in a great area (under 5 minute walk to the Hollywood Walk of Fame), the property was clean, spacious and has beautiful amenities! While I did not spend a ton of time at the hotel, the lobby bar and sky deck were wonderful options to sit and enjoy a drink of you have the time. The only negative was the expensive cost for overnight car parking.

Miinukset: Overnight parking is pretty expensive at US$45 per night.

Plussat: Great location, and amazing pool!

Miinukset: We lost track of time while relaxing at the pool, so we got locked out of our room because it was past check out time.

Plussat: Pool was great, big room, confortable bed

Miinukset: Expensive breatfast ( we had to pay for paid breakfast) expensive parking .

Plussat: Stuff was amaizing.. So kind and lovly. Tnx for everything

Miinukset: Nothing

Miinukset: There was a ridiculously loud band playing in the evening. We wanted to bring some friends for a drink and it was so loud throughout the entire lobby that we had to leave… Also, we’ve stayed at other Kimpton properties and looked forward to a really nice restaurant. The restaurant was disappointing .

Plussat: The view The furniture The staff were very friendly and responding The location of the hotel

Miinukset: The shower No coffee maker No slipper No enough body lotion Not cleaning the room properly

Plussat: Great place to stay with easy access to all the places of interest

Miinukset: Liked everything

Plussat: Great staff and big, spacious, clean rooms.

Plussat: Friendly staff clean ,great facilities even a pool

Miinukset: The breakfast choices was poor for a hilton both morning we was very disappointed in the choices .

Plussat: Nice relatively new hotel. If you stay one night it is okay.

Miinukset: Staff is not very friendly though try to help. Forget a late checkout after 12 pm. They don’t consider the jet-lagged people . I had a room besides the breakfast room. Breakfast is for me... below standards.

Miinukset: Great service.

Plussat: It was better than expected

Miinukset: Shuttle bus could be more regular

Plussat: Clean rooms and relatively quiet for an airport hotel

Miinukset: Lack of restaurant facilities

Plussat: I like the free back and forth shuttle going to the airport, its very efficient and staff are great. The room is also very clean and spacious.

Miinukset: None really.

Plussat: I love the front desk staff and the restaurants staff on the 2nd floor.

Miinukset: My bed was not made when we first walked in. It had old sheets.

Plussat: Complimentary shuttle right outside the terminal. Friendly staff. Huge rooms with facilities - full kitchen and large bathroom. Handy shop. Great location - short uber to Venice Beach. Please note if you are using uber eats to check the right hotel as there are a few Homewood suites nearby

Miinukset: Nothing

Plussat: Huone oli hyvä ja siisti. Hieno ja valoisa kylpyhuone. Keittiöstä löytyi kaikki mitä tarvittiinkin yhden yön yöpymiseen. Hotellin aamupala oli ihan hyvä. Gluteenittomia tuotteita olis kaivannut, esim. leipää/puuroa. En kyllä tiedä olisiko niitä saanut kysymällä. Saimme myös huoneen luovuttamiseen pari tuntia lisäaikaa, mikä oli todella hyvä. Ei ole mitään negatiivista sanottavaa. Menisin toisenkin kerran yötä.

Plussat: Good location. Comfortable bed. Convenient shuttle. Very big clean rooms. Coffee machine at room.

Miinukset: Not very good breakfast. No curtesy water. The restaurant closes at 22:00. Guy at front desk for check in does not seem to like his job.

Plussat: The pool and freedom to take my dog everywhere-cool staff-top kitchen-top location-a classic hotel worth every dollar spent. Rooms r the best.

Miinukset: Periodic idiots smoking weed on the balconies and having to smell it-also weekend drunks at the pool.

Plussat: Everything

Plussat: Staff and location

Miinukset: None

Plussat: Great place to spot some famous people.

Miinukset: We were sadly very disappointed with our stay. This hotel was very expensive but the value really wasn't there. The 'included' Breakfast was terrible with not much on offer and bad quality produce. The breakfast didn't include coffee which was strangely set at a very high and unreasonable price for how mediocre the coffee was. We had a very bad sleep the first night with a noisy room and uncomfortable hard as a rock bed. We then moved for the remainder of our stay but had to pay extra to be moved to a room with a softer mattress. The hotel is overall run down and needs a spruce.

Plussat: Very happy team on my arrival and it wasn’t the first time as I’m a returning guest !!!

Miinukset: A little more water would be nice as I only got 1 little bottle of water on my arrival

Plussat: Location. Balcony. Gym.

Miinukset: Breakfast is extremely limited. Some of the staff was not super helpful.

Plussat: Huge spacious rooms, with little kitchenette, snack bar, wine machine etc. Free drop-off service within a 2 mile radius of the hotel. Quick wifi.

Miinukset: For the size of the room, I feel they could have incorporated walk in robes, or somewhere to store your bags without them being exposed. No hotel slippers.

Plussat: Great view, comfortable bed, desk and seating area. Massive bathroom!

Miinukset: Unacceptable room initially. Star bellboy guided us to the right room.

Plussat: The rooms are massive, the beds are very comfy. The rooftop pool is really nice, complimentary iced fruited water is available all day as well as factor 30&50 sun cream. We had food at the pool which was really nice. The complimentary breakfast was fantastic, great choice available including good range of cereals, breads, bagels, fresh fruits, salmon, cheeses, fruit juices. All in all a great hotel.

Miinukset: Check in could have been better, we arrived later than the checking in time yet our room wasn’t ready, we were given a voucher for a free drink, however when you have endured an 11 hour flight you just want to get in your room! The lady said she would ring us when it was ready however she forgot until we went back and she said she was just going to ring us! The pool rest rooms were out of action as they are refurbishing the area, this was a great inconvenience as we had to go back to our room or to the lobby instead. This should have been stated on the information on their listing we feel. Our complaints were taken into consideration when we were paying our bill and they compensated us accordingly, which was handled well.

Plussat: Reception area

Miinukset: Rooms a bit tired Work and noise on the rooftop pool area

Plussat: Welcoming restaurant plus good food.

Miinukset: Front desk changed my room from top floor suite to mid-level suite without my consent. (though moved me back 2 top floor later) While I was in room, other guest of the hotel entered my room with a key card!!! My own key cards expired on the second day.

Plussat: Ramona the housekeeper and Mathew at the front desks are gems ! Best I have ever encountered . Thank you Ramona and Mathew !

Plussat: The room was clean and the bed comfortable. coffee machine was available inside the room.

Miinukset: Nothing everything was just perfect.

Plussat: good location, nice view,

Miinukset: -

Plussat: 1) location 2) price

Miinukset: 1)Furniture is old. 2)Breakfast is boring. 3)Staff is not that nice. 4)Cleanliness is extremely poor.

Plussat: It is a large property, but feels much more intimate because of the incredibly friendly, helpful and awesome staff. The bedding/pillows were the most comfy ever! Room service was served on my veranda and was SO delicious! Very kind and respectful maid staff.

Miinukset: The rooms (carpet, drapes) could use a little make-over.

Plussat: The room was clean and satisfactory in size but everything except the tv and in room coffee was extra.

Miinukset: The location was very far from where the website indicated

Plussat: Staff are friendly. The location is good for Santa Monica and all the tourist sights of LA . The rooms are well maintained

Plussat: Rooms are clean and everything is in immaculate condition. I never have a complaint when staying here.

Miinukset: We booked a 1 BR Suite. (Check in is at 3 and we arrived at 4, and our room would not be ready for another hour) so we took a downgrade and were able to have free parking for our stay.

Plussat: Excellent staff, location... you feel safe & cared for during your stay. Love this hotel & hope to stay here many times in the future...

Miinukset: Parking fee

Plussat: Clean and friendly

Miinukset: Nothing to do and no street parking

Plussat: Lovely quality hotel, great location. Stayed there on three occasions. Love it.

Miinukset: My only comment would be that’s it seems quite geared to business and business meetings etc more than tourists which gives a slightly clinical feel.

Miinukset: Be careful with the cleaners most of them are thefts

Plussat: I really liked the location and the staff was extremely helpful. Parking is easy in the parking garage attached and because of the location there are so many choices to eat. Hotel was updated and very clean.

Plussat: The hotel is very nice and clean. Staff was extremely friendly and there are poeople working 24 hours so it feels safe.

Miinukset: I did not like the location ! You’re right in Hollywood (in terms of things to do, you could only really spend a couple hours here) and it is in a not so nice neighborhood. Not horrible but I would not walk alone at night. Right across the street is a 7/11 and liquor store that skels hang out at all night but again the hotel is safe because it’s blocked off from the Main Street. However, I would not take public transportation from this location.

Plussat: Location

Plussat: I’d originally booked a weekend at a nearby hotel, but had to check out of there as it was filthy. Fortunately Lowes has a room available, I needed to stay in area, and I was not only relieved to have found a hotel that I could actually sleep in.

Plussat: One thing missing --------SPA

Miinukset: Choices of food, only one place to eat

Plussat: The hotel was supper clean, comfy and high end rooms and connected to hotel he mall and all restaurants and coffee shops are surrounding the hotel.

Miinukset: Nothing

Plussat: The best hotel in Hollywood in my opinion. Clean, modern, brilliant location and the staff were outstanding. A special mention to Benjamin at check in. A real asset to the Loews Group. Would stay with them again

Plussat: Central location to Hollywood, view of the Hollywood sign

Miinukset: $25 room service bagels

Plussat: Location was great. Round the corner from Walk of Fame. Staff were very helpful and accommodating. Room was a good size at least and bed and pillows were comfortable.

Miinukset: Room was drab and tired. Badly needs refurbishment. Very dated. Couldn't use bar fridge because no keys available. Aircon was awful! Too noisy and too extreme. Weird loud buzzing noises from fridge and drilling / vibration noises often like maintenance work was being done. No fan in the bathroom. Definitely not 4 star! Feedback given to front desk.

Plussat: Location to our ultimate destination, the Hollywood Bowl. The restaurant was good and the service was great. Not just in the restaurant, throughout the Hotel, as well. The location was also ideal for a lot of other attractions in Hollywood and West Hollywood.

Miinukset: The bed

Plussat: The location.

Miinukset: No.

Plussat: Location, good sized suite, and staff was friendly.

Miinukset: The bathroom grout had mildew (thankfully we didn't need to use the shower), there is a very outdated iPod/iPhone docking clock & no way to stream music otherwise from a phone. The view of the Hollywood hills was fabulous, but our window was filthy

Plussat: It was clean and cozy

Miinukset: Breakfast

Plussat: Everything except

Miinukset: Didn’t know that at checkin there’s a initial security deposit of about $200 and something. Would have been nice to know. For a person who dose not book it would be nice to know when booking online somewhere.

Plussat: Bed was very comfortable and loved the kitchen. Great to have so much space in a hotel room.

Plussat: Good at room square ft and environment

Miinukset: Room service is totally a fall

Miinukset: Check in

Plussat: Excellent breakfast choice and logistics. Great workout gym. Quiet good location.

Miinukset: Parking 44.00/night but no strategic advantage in time to and from hotel than pay as you go.

Plussat: rooms were spacious.

Miinukset: was not told about large hold on my credit card for incidentals, which after 4 days still has not been released

Plussat: Rooms were clean and all facilities were great. Staff were absolutely amazing.

Miinukset: Breakfast was not great. Coffee was awful and no hot water for tea..

Plussat: Nothing particular

Miinukset: Aircraft sounds all day - all night

Plussat: it was all great. room sizes were excellent, laundry was great, loved the breakfast and location staff were amazing , free airport shuttle was perfect , fire pit and pool were first rate. loved the whole thing

Miinukset: more bacon at breakfast would be good, lighting in rooms a bit dull but not a showstopper noting too much too fault at all

Plussat: Convenient location, staff very friendly and helpful

Plussat: Loved location,room very clean,excellent breakfast,Fantastic Host,I will go back on my next holiday, and stay much longer,really enjoyed my stay, Catherine

Miinukset: Nothing! I loved the Peach Tree

Plussat: Close to a lot of restaurants and bars.

Miinukset: Noise from pipes in the room. Construction work noise. We were not informed about any of this before our arrival.

Miinukset: My suite was adjacent to the elevators, you can hear the elevators up/down all night.

Plussat: Good public transport facilities

Plussat: clean and loved the breakfast served

Miinukset: n/a

Plussat: awesome stay would stay there again !

Miinukset: Needs better pillows ? Very soft would go flat when you laid on them even when you doubled them up

Plussat: The hotel is clean and comfortable, there was a really great restaurant right downstairs called Joey’s that i’d highly recommend.

Miinukset: When we first arrived staff could not find our reservation, he was rude, unhelpful and made us feel very unwelcome. We had our do not disturb sign on one morning when housekeeping came around at 10am, we left for the day around 11am took the sign off the door....when we got home at 6pm the room still had not been cleaned, no fresh towels were offered or water replaced.

Plussat: We loved our spacious and beautiful room. We’d love the view of the city. There are so many restaurants, coffee shops, fast food places within walking distance of the property. The Bloc district right next-door also provided more food and shopping. The third floor deck was so beautiful and relaxing to sit out in the evening.

Miinukset: Nothing!

Plussat: Really nice hotel. I was very happy to have a great little courtyard off of our room.

Miinukset: I wish parking wasn't so EXPENSIVE.

Plussat: Good location! It’s located right next to Macy’s and many restaurants. Staff are in general very nice, and are willing to help for any requests. I especially love the bathing amenities! They are high quality bathing gels, shampoos and body lotion made in Canada.

Miinukset: The toilet is easily cloaked.

Plussat: The breakfast was good however we didn't get to finish the meal or coffee. Although we let our waiter and the hostess know we had to take our granddaughter to the bathroom and would be back to finish our food and drinks, our table was cleared before we got back! The prices were terrible, $15 for pancakes!

Miinukset: First room smelled like smoke. No pool and the self parking is a long distance from the hotel.

Plussat: Room size, hotel overall quality and amenities.

Miinukset: Bathroom towels could be better, to say how high quality the hotel is the towels feel rough and cheap.

Plussat: Quiet and clean.

Miinukset: Having to do valet parking was not what I expected.

Plussat: Great private location close to the city, lovely ambience in the restaurant and bar and excellent food/drink

Miinukset: Some elements of the room felt rather dated and may be in need of a refresh

Plussat: The man who checked me in , whose name I unfortunately didn’t catch, was super helpful throughout my stay and everyone else I spoke to was friendly and accomodating. Good food and drinks. Good room.

Plussat: Everything. The rooms were comfortable. The staff, from the valet to the lobby were very professional, helpful and friendly.

Miinukset: My stay at the Chateau was too short.

Plussat: Amazing old school Hollywood decadence. Even the "ordinary" Queen rooms are gorgeous. Dangerously tempting mini bars and snuggly dressing gowns in room. Great pool and bar and lovely restaurant in chilled and cool courtyard.

Miinukset: It is expensive but you only get what you pay for. Some of the staff weren't always the most helpful.

Plussat: Loved the spacious rooms, lovely vibe, fun bar, great location and staff

Plussat: Everyone was so helpful and friendly!The staff makes you feel so welcome and at home! Beautiful old historic hotel with so much charm.Food and drinks were wonderful! The pool is very secluded and heated to 80° They also serve drinks and food at the pool too!..The eggs benedict was so good! I had the salmon for dinner which was great! Desserts are a must!

Miinukset: Everything was great!

Plussat: Staff were excellent.

Miinukset: Tequila’s were expensive but worth the ambiance!

Plussat: Great room service, great food, nice staff, good pool, good pool bar, location amazing

Miinukset: All was great

Plussat: Aamiainen ok, joskin suhteellinen kallis. Sijainti hyvä.

Miinukset: Hinta/laatu suhteesta voi aina keskustella.

Plussat: Our stay at the chateau was phenomenal! From the service to the expectations. I have seen complaints that this hotel is run down, its expensive etc. This is a historic hotel....yes the bathrooms could be updated or staining on the rugs could be removed but i believe there are certain stipulations to rip out unique vintage tile in the bathroom and if you ask me this is what makes the experience so special. The roosevelt in hollywood used to be my favorite hotel to stay in while in LA. I can now say that the Chateau Marmont will be my top choice simply because of the level of service we received and the room was perfect.

Miinukset: Everything was wonderful.

Plussat: A Fabulous Place to stay in the heart of West Hollywood. Buzzing vibe. Great service, great food. Very Private. Cool 1930s decor.child friendly, Dog friendly too. We come here every year.

Miinukset: Nothing.

Plussat: Excellent service and beautiful property. Restaurant has good food and excellent vibe.

Miinukset: Rooms are very small and run down.

Plussat: Cleanliness

Miinukset: Our tub was overfilling with water the drain was clogged

Plussat: We love the Omni and always stay there when we visit LA. The location is great and the staff is superb. Robert, our courtesy car driver, is our favorite.

Miinukset: No complaints whatsoever

Plussat: Everything

Plussat: The location

Miinukset: My first room was not clean. I asked to be switched to a different room and my new room was missing furniture. I don’t want to get anyone in trouble but I’d like to say that the staff could use some training in customer service over the phon

Plussat: The rooms are very pretty and we had a great view of the Disney Music Hall which was why we booked our stay there. Unfortunately our concert was canceled but we made the most of our stay. We ordered Room service and had breakfast at the hotel and both were excellent.

Miinukset: The bed and bedding were very uncomfortable. The mattress could be updated. Even though we ran the air conditioner all night and the blanket is very thin we were sweating underneath it. Not sure what the material is but would love to see something that runs cooler. Cafe store was closed when it should have been open. They did offer to deliver things to our Room but we did not want to spend the extra money for that.

Plussat: Location is terrific for museums and theater. Staff is helpful

Miinukset: Restaurants on property expensive

Plussat: We love the location, the staff and the rooms are spacious and comfortable.

Plussat: Great location and very nice looking hotel.

Miinukset: The elevator seems out of date and doesn’t always work right. Several times it stopped on floors where no one was waiting and the floor was not pressed. It also seemed very slow. Not that big of deal but it could use an upgrade.

Plussat: I loved the view

Miinukset: The bar wasn't open on Sunday afternoon while football was on.

Plussat: Clean, comfortable, friendly helpful staff, good lounge breakfasts, courtesy rides, close to museums

Miinukset: Key cards rarely worked, limited dining options

Plussat: The breakfast was wonderful. Presentation was great. a great variety of different food.

Plussat: Location in area Very central Good choice Main thing everything was very clean

Plussat: Good

Miinukset: No

Plussat: No elevator but ground floor (6 bed dorm female) because heavy luggage !

Miinukset: The staff (women) left me on the tour (walking tour beach Santa Monica) evil! Iam very disappointed, now in my country and don’t know when will be there again

Plussat: Full breakfast for free Every day one activity

Plussat: Central, comfortable, clean and tidy with an en-suite; always great for a hostel.

Miinukset: Housekeeping entering at 10am is a bit much but other than that, great place for a short stay.

Plussat: The staff were absolutely incredible and so helpful (especially Jose - what a superstar!). Super safe with lockers available, only guests can come in. Brilliant facilities - I could even do a clothes wash!

Miinukset: AC in the rooms would be great - 6 people in a room without AC in LA can be very uncomfortable and suffocating.

Plussat: The location is great , the staff is super friendly , they also take you on tours and make it easier to socialize with other guests.

Miinukset: There isn’t actually anything that I didn’t like .

Plussat: Good Location. Awesome, friendly and helpful staff. Lockers in all rooms and clean bathrooms. Comfortable beds and very cozy common areas. The breakfast is certainly a plus. They offer free beer, free buses to the beach, good music.

Miinukset: Loud music on the corridors from early morning. That's it. No more complaints. =)

Plussat: Everything!

Miinukset: It’s a bit hot in the room

Plussat: The stuff was very friendly i love it!

Miinukset: Breakfast is so simple.

Plussat: Very clean, large rooms, great common areas, staff were super friendly and helpful! Would stay again for sure!