Los Angeles hotellia

Plussat: Proximity to LAX

Miinukset: I wish the carpet was cleaner.

Plussat: Proximity to the airport, frequency of shuttle.

Miinukset: The grab and go/coffee bar should be open earlier for early flights.

Plussat: Great location with frequent shuttle buses to the airport which were free. Staff were friendly and helpful

Plussat: Good location

Miinukset: The toilet did not work, it would not flush

Plussat: Location and restaurant

Miinukset: Shower was poor. I think the shower head needs to be replaced.

Plussat: Just few minutes from LAX airport. Shuttle bus available 24/7

Plussat: Staff and location

Miinukset: It was dirty. The hallways looked like they hadn’t been vacuumed in days. Really needs to have less stars until they address the uncleanliness.

Plussat: Desk staff was great. Comfortable beds and pilllows. Quiet room despite airport location

Miinukset: No

Plussat: The service, especially in the hotel restaurant

Plussat: Airport pickup and delevery

Miinukset: No

Plussat: The staff was nice and it was quiet.

Miinukset: Book through your special deal at $-- a night the total came up to ---, I didn't mind.When it was time to check out the hotel I had another bill for $35,extra taxes that I wasn't expected to pay. I had to pay $16 for parking each time I left.

Miinukset: the shower is too weak like dripping... can hardly wash my hair...

Plussat: The room was clean and the furniture was nice.

Miinukset: It smelled like smoke and it was REALLY loud. I could hear every conversation in the hallway and every hotel door room close. I could hear the staff talking in the hallway... I'm used to loud spaces but did not enjoy my stay. It was quite disruptive.

Miinukset: The hot tub sucked. It was barely Luke warm

Plussat: The neatness and cleanliness of the rooms

Miinukset: No

Plussat: Beds were soft

Miinukset: Shower little bit small

Plussat: Hotel employee in valet parking was amazing. And all of the front desk individuals were great.

Miinukset: Hotel was awesome.

Plussat: The showers water pressure was to die for, just awesome.

Plussat: Cleanliness

Miinukset: In room dining staff not pleasant to deal with. I was told to go downstairs to the bar to get food after requesting for room service.

Plussat: Great reception staff.

Plussat: They were kind enough to allow us to stay in our room for a little extra sleep before our afternoon flight

Miinukset: Very little. Perhaps the fact we only spent one night.

Plussat: Very friendly and helpful staff. comfortable and clean rooms. Looking forward to future visits.

Plussat: Excellent customer service from hotel staff and the transportation to and from LAX is second to none. Shuttles run continuously all day and most of the night.

Miinukset: NA

Plussat: staff were very helpful and rooms were comfortable

Miinukset: not enough plant based food options in the restaurants. Not keen spending 5 days near a big airport. Wished conference had been held in an area where I could walk to a good variety of restaurants

Plussat: Central location

Miinukset: Noise from outside

Plussat: Hotellin rennosta tunnelmasta ja upeasta kattoterassista johon valitettavasti pääsivät kaikki ,jolloin hotellivieraille ei löytynyt läheskään aina tilaa..ehkä yleistä aukioloaikaa voisi jotenkin rajata

Miinukset: Kokolattiamatto huoneessa tuntui möykkyiseltä ,vaikka eristi ääntä varmaan ihan hyvin

Plussat: the hotel was very beautiful

Miinukset: there was a homeless smelly woman in my room, she never took a shower and ate snacks all the time, loudly

Plussat: The location and restaurant.

Miinukset: It is not suitable for business travelers. Fine for 20 something parties - in fact great- but not good at all for business travelers. The room was quite cold and noisy, and the service was close to non existent.

Plussat: Great location, both rooftop bar and lounge were lovely.

Miinukset: A friend and I stayed in the mixed dorm 6 bed having spent the previous 6 weeks in hostels with no problems and were extremely disappointed. Felt extremely uncomfortable in the rooms as many of our roommates were unpleasant, there was little privacy (a curtain between the beds would have been nice.) The whole hostel smelt of weed especially on our floor. When we first arrived we were placed in seperate rooms despite having made the booking under one name, which had this been our only inconvenience would have been fine as the staff dealt with this after we brought it up, but after our stay we wouldn’t recommend.

Plussat: The room had acceptable comfort and sound insulation. The beds were not squeaky.

Miinukset: No breakfast. Slow "service" at the front desk. Questionable pricing policies.

Plussat: The hotel itself was wonderful. We got booked into one of the hostel room with two sets of bunk beds which was kind of weird. But we had fun and that would be our only complaint

Plussat: The location

Miinukset: Beds were dirty from other people and they told me the clean the room every three days, which is a lie because it was dirty when we got there and we still there for three days and during our stay they never came and clean our beds!

Plussat: Location

Miinukset: When I enter the room for the first time, I step a grape skin. :( but the bed was an acceptable condition.

Plussat: Rooftop

Miinukset: Room change

Miinukset: I had to call down everyday to get trash emptied & to get wash clothes because they would only bring drying towels

Plussat: Downtown locations within walking distance of shops, restaurants etc

Miinukset: Yes. Marijuana allowed to be smoked at the rooftop bar after pool closed. Staff looked the other way or were oblivious to the obvious odor.

Plussat: The location was the only positive. The Biltmore Hotel is legendary. This hotel was rated as a 4 star hotel and that is what I paid for. I took pictures and spoke with the front desk and it was not until my last night that they allowed me to move to a “better’ room which was still not a 4 star hotel. The entire staff knows it is not a 4 star hotel. I was totally robbed and could have gone to a much lower priced hotel and gotten the same thing. I purchased Lysol and rubber gloves and cleaned my room so that we could feel a bit more comfortable. There should be a class action suit for false advertisement!!!

Miinukset: It is not maintained well at all. The bathroom was dirty with hair in the showers and toilet before we ever used it.

Plussat: Beautiful decor, lovely buffet breakfast, great location, well maintained common areas but not rooms .Great experience to live in a hotel where Oscars have been held and Hollywood stars have stayed.

Miinukset: The beds seemed little hard, room service closing at 10 pm was disappointing, bed sizes could be better by American standards, was expecting some tea options along with coffee in the room as well.Bathroom plumbing not too well kept... had to call for the plumber twice to fix it. Expected glass crockery instead of tacky plastic/ paper glasses in a beautiful hotel in the room for coffee.

Plussat: Staff members were friendly

Miinukset: Very expensive for such a property .. rooms were too small and furniture is very old .. eventhough that staff were very kind and friendly.. however, my family and I were not happy with the experience..

Plussat: Everything.

Miinukset: Sprung a parking and facilities tax of $42; and $25... that was never explained. The extra $67.00 will get you a better hotel.

Plussat: Convenient location

Miinukset: Thin walls and loud neighbors

Plussat: The history and architecture.

Miinukset: No.

Plussat: The interior of lobby was excellent.

Miinukset: Elevators were old.

Miinukset: Club lounge doesn’t provide all-day light snacks as it was advertised. Otherwise, the breakfast and snacks from 17:00 to 19:00 were nice. Staff were courteous.

Plussat: Downtown LA close to the foodmarket and to the metro.

Miinukset: The coating of the bathtub was in bad constitution. Few space in the toilette. Not enough towels in the room . The window was dirty.

Plussat: Great value. Awesome classic building.

Miinukset: Just wanted a vending machine one night. Lol. Air went out but they moved me. Loud band was playing in the park across the street, they couldn’t really do anything about that.

Plussat: The historic nature of the hotel and convenient location were terrific.

Miinukset: I would have liked the hotel restaurant to have stayed open for longer hours.

Plussat: Location and price.

Miinukset: Front desk Staff were indifferent and not very friendly. Very loud rooms. As if there wasn’t even a wall between rooms. I could hear multiple rooms.

Miinukset: Service at Openaire was extremely slow. Food was great but bec its was so slow so not plan to return. Need to pick it up!

Plussat: The hotel has great character - hip and well-decorated.

Miinukset: The additional (mandatory) fee for the gym/pool was a bit of a surprise, but the rate was still very reasonable.

Plussat: The location

Miinukset: Small room walls in painted

Plussat: Very clean hip hotel with good dining options inside hotel.

Miinukset: Hotel parking is expensive but you may get luck with metered street parking. There are also lots in the area for overnight parking at half the price.

Plussat: location is goooooood

Miinukset: parking is very expensive

Plussat: The location was key because it allowed us easy access to DTLA and places like Santa Monica. The staff was friendly and accessible at all times.

Miinukset: Parking is $45/night. Keep that in mind if you opt to park your car overnight. Also while the pool was an added plus, it is a bit smaller than shown in pictures.

Plussat: The staff was friendly and the location was great, only 15 minutes from Hollywood.

Miinukset: The rooms were small, half the electric outlets didn't work, it was extremely noisy from the street.

Plussat: Super front desk staff, trendy hotel and great cocktails.

Miinukset: Noise level both from traffic and music/chatter from the club. Very small room but cute/trendy.

Plussat: The location, the decor, and the staff. I really enjoyed the stay.

Miinukset: Not really.

Plussat: Really friendly staff.

Miinukset: Rooms are small, even smaller than my Paris hotel room. Was not made aware of daily amenities fee until checking out.

Plussat: Room was cozy, comfortable bed, convenient location to downtown, restaurants and Metro station are within walking distance.

Miinukset: Traffic noise from busy Wilshire Boulevard.

Plussat: The view.

Miinukset: Valet is 41. Very small room small bathroom. Extremely noisy all day all night that you can’t fall asleep.

Plussat: Great location, close to everything interesting in LA, Exceptional views in lobby and in the room.

Plussat: The view was amazing!

Miinukset: Lights continued to flicker throughtout our stay even though keycard was inserted. Check in staff was rude. Elevators to room were continuously blocked by guests that were at the bar and it was hard to get through.

Plussat: Clean, modern , great staff

Miinukset: Na

Plussat: Location and rooms were magnificent.

Miinukset: Food restaurants in hotel was closed on sunday night.

Plussat: Location, hospitality and gorgeous view over looking the city

Plussat: room, view, facilities

Miinukset: elevators and long wait to get in and out of the building. rude security guards outside

Plussat: Great view of LA, clean overall

Miinukset: I had to pay 50 dollars for parking for just a couple hours.

Plussat: 70th floor lobby. Are y’all kidding me?!? So. Awesome. Also, Sharon at the front desk is nothing less than amazing(I mean the entire team is/was, but she definitely IS that sharper tool in the shed). Taco bout a great asset to your team...

Miinukset: N/a

Plussat: Good location, large and clean room, large and clean bathroom

Miinukset: the room was not ready by the standard check in time and the check in operator was almost rude when communicating the delay in giving the room, and a solution was found only after the matter was escalated to the manager. The room offers no complimentary water for tea or coffee and the mini-bar is locked.

Plussat: finding the entrance for parking was impossible for WAZE

Plussat: I like everything location,view and clean .

Miinukset: No have.

Miinukset: Hidden fees! Advertised price was $---, we payed over double that.

Plussat: Practical had everything needed

Miinukset: Sterile not much atmosphere

Plussat: Poor service and old rooms

Miinukset: Nothing

Plussat: Staff was friendly and helpful.

Miinukset: The coffee shop closed early.

Plussat: Superior service from room service and front desk and the maids did and exceptional job.

Miinukset: No.

Plussat: The staff

Miinukset: Noisy room Needs some tile upgrades It was more of a 3star hotel

Plussat: Planet grill

Miinukset: No

Plussat: Nice restaurant, healthy options.

Miinukset: Staff a bit out of it and they were very understaffed.

Plussat: Location and price.

Miinukset: No

Plussat: Staff were very helpful. FedEx office in-house. Food was really good

Plussat: Quick checkin

Miinukset: Charging your guests $48 per night for parking is outrageous. I understand charging non guest parking but at the least give your guest who are checking in a discount for parking. The sign when I took the parking ticket said $44. When I checked out I was charged $48. Im disgusted. I wont be recommending your hotel.

Plussat: Everything. Is clean and organized

Miinukset: No smoking rooms for those that would like to smoke cannabis in a state where is legalized.

Plussat: The cleaning of the rooms has deteriorated. I stay here a lot. Boy, I was shocked at how poorly the rooms were cleaned.

Miinukset: Train the maids to do a better job cleaning. Also, I was attending an event and the ladies' rooms were atrocious. We need toilet paper! When you have an event with over 1000 people in attendance, pay attention to the public restrooms. Please!

Plussat: Proximity to airport

Miinukset: Wifi was terrible, kept cutting out. There was a dog in the room next to that kept crying as its owners were out. the hotel did nothing to contact them. The walls were too thin & it was destressing to here the dog.

Plussat: The staff

Miinukset: Price of parking, no free wifi

Plussat: I loved how new it felt, in style and upkeep.

Plussat: The valet was very helpful and prompt. All the other staff were friendly and helpful.

Miinukset: Our small gripe was that there wasn't enough light in the bathroom. Everything else was great.

Plussat: Price ! ! !

Miinukset: Snack shop way to expensive, especially when you hear a white person say that's highway robbery ! ! !

Plussat: Free shuttle bus to/from airport. Room very spacious. Staff pleasant. Staff happy to print off boarding passes etc. Room clean. Nice view over airport

Plussat: It was clean and has all the amenities

Plussat: Nice high end feel

Miinukset: Walls were paper thin. the room next door had a couple that talked all night long and you could hear them all night long

Plussat: Location, restaurant, shuttle

Miinukset: Shuttle drop off location, clean the room, update the room. This is a Hyatt Regency but felt like a La Quinta with a nice lobby and a restaurant. There are other hotels close to LAX, don’t pick Hyatt Regency as it doesn’t live up to the name.

Plussat: Location, size of rooms.

Miinukset: Limited menu choice and expensive surcharge for room service. No complimentary bottled water.

Plussat: Location perfect for early morning flight

Miinukset: no complaints

Plussat: Modern spacious room, welcoming bar area

Miinukset: Breakfast buffet was expensive

Plussat: Loved everything about it location was prime

Miinukset: Na

Plussat: I love the hotel bed, it’s the most comfy I ever have. Staffs are willing to help and smart.

Miinukset: 1. Please change a panko in Mac&Cheese be a bacon. Its taste will be better much(and OK with $25). 2. Please recheck in-room utensils before guest checking-in. Some water stain may make hotel guests misunderstand their room/utensils didn’t clean and didn’t pay attention to them.

Plussat: The location is great but since the parking garage is shared with a shopping center and movie theater you might have difficulty finding a parking spot on the weekends, specifically in the evenings.

Miinukset: The towels were not very soft and the TV was an older 32" TV. Most hotels in this price range have newer 42" TVs that allow you to plug in laptops/iPads into the HMDI ports.

Plussat: The hotel was in a great location Center of it all

Miinukset: The parking situation is horrible. Also, through the rooms seemed cleaned. My husband and I woke up with bite marks all over. On our arms legs and chest

Plussat: Fantastic location if you MUST be in Hollywood. Otherwise it's great if you're seeing a show or an event nearby. Park in the lot next door and save at least $33 before tips.

Plussat: Location, good sized suite, and staff was friendly.

Miinukset: The bathroom grout had mildew (thankfully we didn't need to use the shower), there is a very outdated iPod/iPhone docking clock & no way to stream music otherwise from a phone. The view of the Hollywood hills was fabulous, but our window was filthy

Plussat: The location.

Miinukset: No.

Plussat: Location, connecting walk way to mall, around the corner from Chinese Theatre and Disney store

Miinukset: high price

Plussat: Everything about the hotel is amazing

Plussat: The front desk staff was very friendly and accommodating. Room service was prompt and excellent.

Miinukset: Upon checking into room 837 I immediately noticed a foul odor in the room. I was unable to sleep the first night and had a migraine the next day which effected my work. I had to change rooms and this cost me two nights sleep and headaches for days.

Plussat: Excellent location, energy, staff. My next trip to LA I will be staying at the Loews!!! Bartender Tyler is great so helpful and friendly.

Miinukset: The toilets have very low amounts of water until you flush then the water splashes out of the toilet.

Plussat: The location was prime.

Miinukset: Their all male staff was very unfriendly and had no customer service. Our room door kept making a noise like someone was trying to break in without a key. They were not informative or courteous at all. No one asked how my stay was. Wouldn’t recomme

Plussat: Some rooms needs to be restored

Miinukset: Old faded wallpaper

Plussat: Room was very clean. Ate at the restaurant and loved our meal.

Miinukset: Nope!

Plussat: The staff were lovely the included breakfast was an added bonus

Miinukset: We were very disappointed by the outdated furnishings. The bathroom did not meet our expectations at all it was old and dirty in the corners. There were long black hairs on one of the pillows on the bed. There was only enough tea/coffee/sugar/creamer for one cup of coffee

Plussat: Everything was perfect. I would stay here again and refer a friend.

Miinukset: I have no complaints, everything was perfect. Unbelievable rates, I love it.

Plussat: The bed was very comfortable and the bathroom was clean. That’s all I needed for my overnight stay.

Miinukset: I didn’t have time to experience more of it.

Plussat: The view was really nice and the beds were comfortable

Miinukset: The cost of parking

Plussat: I can always count on Hilton for a nice room.

Miinukset: There wasn’t a microwave or fridge in the room.

Miinukset: Lobby and public areas were very nice, room was subpar and could use updating.

Plussat: cleanliness

Miinukset: parking fees and prices of food

Plussat: Location, garage, and cleanliness.

Miinukset: Security. A young Latino male housekeeper opened my door without knocking first and tried to enter. He couldn't because I had the secure door latch in place. I went outside immediately afterwards to see what he wanted. He apologized but gave no reason.

Plussat: The staff were very helpful!

Miinukset: Parking is too expensive.

Plussat: The hotel its self was great

Miinukset: I did not get my double queen bed as requested

Plussat: Clean and nice area

Miinukset: The 150$ damage fee that takes forever to receive back

Plussat: The pool was warm and pleasant and the staff pleasant enough.

Miinukset: The room was stuffy and smelt a bit of cheese or old socks, the windows didn't open. The hotel wasn't dirty, but didn't have a fresh feel with the dark lobby and urban atmosphere. Downtown level of homelessness and despair was pretty shocking, people with bleeding beaten up faces round the hotel and a tent city not far away. we much preferred our last hotel the Beverly Laurel - much cheaper with a fresh and pleasant feel.

Plussat: The hotel was very clean, and up to date.

Miinukset: Staff told us the wrong check in times. We waited in the lobby for 3hrs while comp where down to finally get a room. Under the impression we would have a tub. Get to room & no tub. Not even a discount after waiting & being told wrong info from their staff

Plussat: Size of room.

Miinukset: Two issues: the placement of the refreshment frig which was in a cabinet that kept it from being opened and lack of a coffee maker in the room.

Plussat: Room size n layout

Miinukset: The room was noisy from the traffic bellow

Plussat: The front desk ladies made my introduction to the hotel awesome!! They were super funny and good people. Certainly the best!!

Miinukset: The lobby under construction... but it's for the better I take it.

Plussat: Location and vibe of overall hotel.

Miinukset: The headboard in room was hard.

Plussat: Very unique atmosphere, nothing else like this experience

Miinukset: Pricey

Plussat: The atmosphere

Miinukset: The parking

Plussat: Perfect location, adorable decoration, comfortable beds, great views,

Plussat: Location

Miinukset: Staff was somewhat rude. They always seem rushed and frustrated.

Plussat: Service was friendly, and overall fair amenities. Nice rooftop bar that people seem to like to go to. Swanky lobby. 24 hr restaurant and room service available. Easy parking but have to pay for it.

Miinukset: Room has an odd layout and the see-through shower was super creepy and unfunctional, rather than being sexy. It was super noisy even for being on the 10th floor, but since it’s DTLA, that’s not really the hotel’s fault. Room was on the small end, and the modern art was really bad. Bed was fairly comfortable but included wool blanket which was scratchy.

Plussat: I think the hotel is overpriced but it was OK rooms were small

Miinukset: Check in with smooth staff was helpful I’ve been to this hotel before so it was OK just I thought it was overpriced

Plussat: Nice inside -

Miinukset: Room was on street side - very noisy till 10 pm then started again at 4 am

Plussat: The service was great! The staff were very respectful, patient, and understanding with your needs.

Miinukset: For the value, the room was not as quite as we imagined.

Plussat: Great location - and evening facilities

Plussat: Friendly stuff. We even forgot valuable items in the room. When we called back the security was on top and find the item ,returned back to us. Thanks Cameron.

Plussat: Front desk staff was awesome!! Hotel was in great location.

Miinukset: Housekeeping was a little too intrusive.

Plussat: I liked the visual, the design of the hotel, the lobby is amazing. I also liked so much the staff who received us outside. A special mention to the kind Sean, the red hair. The room service and the breakfast is very good. Great location too.

Miinukset: I didn't like they tried to give me one of the rooms with very small and high windows (3rd floor). This room does not appear on the photos of the hotel in booking.com.

Plussat: As expected for class and price

Miinukset: Thought parking costs were a bit exorbitant

Plussat: Location

Miinukset: Room is too small. Bath tub is constructed weird. Shower head is leaking. You can hear clearly of people talking next door. As if they're in the same room.

Plussat: Amazing staff and facilities.

Miinukset: Nothing!

Plussat: I loved the convenience to the shopping areas.

Plussat: Great experience & definitely will book a return visit.