Alicante hotellia

Plussat: great scenery and mountain background.The hotel building was great and the golf facilities very good!

Miinukset: The red zone was noisy with people singing and using the TV at 5 in the morning.

Plussat: The golf course and the club house

Miinukset: It was about an hour and a half away by foot to the nearest beach and was very quiet to the point of being eerie. Perhaps we went at the wrong time.

Plussat: the swiming pool ,spa,and the food

Miinukset: you have to walk a long time to reach the room it is very very far from the reception and all the rest and no free wifi

Plussat: Our room was lovely, the bed huge and very comfortable. Resort was very clean & staff very helpful. Breakfast was very good with a vast range of choices. The pool areas are spotless & beautiful, alot of thought has gone into the planning of these areas.

Miinukset: Was dissapointed that there was no hairdryer in the room. Although its a very impressive hotel/resort/village its a young hotel trying to look like an old hacienda, its almost trying too hard. Never felt like we could truly relax there, not any real atmosphere. No privacy on our terrace. Prefer something more intimate.

Plussat: large rooms, patio with great view and comfort. Golf course

Miinukset: process at check-in was cumbersome and non efficient

Plussat: Fabulous architecture and design.

Miinukset: Not as lively as I expected.

Plussat: At special discount price, it was excellent value. Pools, location, breakfast and room staff were all excellent also. It is a lovely place to stay and we will definitely return!

Miinukset: We did not get any information at reception when we arrived and had to ask where to get pool towels, breakfast, etc.etc. Also, lacking a shop. Nowhere to buy a book, magazine, tissues, phone credit etc. Not everyone wants to jump in a car and travel into Benidorm when on a quiet weekend break.

Plussat: Architecture was excellent, Nice room, staff excellent

Miinukset:

Plussat: the hotel

Miinukset: prices on drink; dining and room service extortionet. would recommend hotel but dine and drink out

Plussat: Friendliness of staff.

Miinukset:

Plussat: Decent, 4-star if you're there for business. Free Wifi in lobby

Miinukset: Might be a little far from city center if you're looking to walk to where the action is.

Plussat: very clean and staff were excellent

Miinukset: the walk into town was not the best but taxi was only 5 euros

Miinukset: Ainoa hankaluus oli, että jouduimme vierailun aikana kahdesti vaihtamaan avainkortin toimimattomuuden vuoksi. Palvelu tässäkin oli hyvää ja joutuisaa.

Plussat: the irish breakfast that we did not expect was second to none

Plussat: Room cleaners worked extremmly hard, most of the staff spoke good english,

Miinukset: We did not hire a car, which after staying there is a essential as we had to walk for over a hour each day to get to alicante center, would of taken 10mins in a car

Plussat: There is nothing that I liked about my stay at this hotel, I stayed for 4 nights and was very relieved to check out today.

Miinukset: I have traveled extensively for the last 30 years all over the world. If this is not the worst hotel I have ever stayed in - its certainly in the top 3. The staff were pleasant, but unhelpful. The "restaurant" was appallingly bad, it only served sandwiches, which were not good, and the twice that I was forced to eat there out of desperation the service was slow and sullen. They charge for everything, parking is extra, internet in the room is extra - and very slow, the fastest transfer rate I had when trying to download my emails was 9.3Kb, most of the time is was running at 1-3Kb - really bad. There is no restaurant within walking distance, I walked for 40 minutes to try and find somewhere to eat and eventually gave up.

Plussat: Very friendly and helpful staff. Modern designed and very comfortable room. No problem with car parking.

Miinukset:

Plussat: Great hotel! Modern style, very nice room, large, clean and very convenient bathroom items. Staff friendly and helpful. We highly recommend.

Miinukset: Not in a walking distance of anything downtown but just a couple of Kms away of the marina by car. 10 Kms away from the airport (no shuttle service)

Plussat: reeption desk very very helpful all through our stay and a really beautiful hotel

Miinukset: breakfast --a bit pricey

Plussat: the room was spacious and confortable. The beds were good.

Miinukset: Perhaps two restaurants instead of just the one.

Plussat: It was clean and the staff were very friendly and helpful

Miinukset: It would have been better if it had a pool

Plussat: Hotelli oli siisti

Miinukset: Sijainti on todella huono ja tylsä, kaupunkiin matkaa noin 5 km.

Plussat: its very clean

Miinukset: all good

Plussat: the hotel restaurant had very good food

Miinukset: n/a

Plussat: Breakfast although optional (paid extra) , but very good. Short distance to highways and airport.

Miinukset: No hairdryer in the bathroom, lack of electric kettle to prepare tea or coffee in the room.

Plussat: Close to the Alicante airport. That´s why we stayed there for one night. We had an early morning flight from Alicante next morning. Big appartement. Two bathrooms ant two separate bedrooms. Beds were cleen. Bathrooms were cleen.

Miinukset: The whole appartementbuilding was steril and boring. Not a cosy hotel to stay for a long time. It was situated in the middle of nowhere. There were many things missing in the kitchen. There was for example only 2 glasses in this appartement for 6 persons. The only reason that we took it was for that it was close to airport, and because they had spacious appartements where we could fit in with all our luggage etc.

Plussat: Quiet location

Miinukset: no kettle in room!

Plussat: Vastaanotto oli nopeaa ja asiallista samoin lähtötoiminnot. Auton sai hyvin parkkiin. Alue oli rauhallinen.

Miinukset: Huoneet olivat kuumat, vaikka ulkona ei ollut kovin kuuma. Talon tekniikka piti poikkeuksellisen kovaa kohinaa ja kolinaa

Plussat: Hotelli oli uusi ja siisti. Henkilökunta palveli hyvin. Uima-allasalue oli hyvä. Nettiyhteys on plussaa, tosin varmasti edelleen paranemassa, kun tulee koko hotellialueelle. Aamiainen oli hyvä.

Miinukset: En voi erityisesti moittia mitään, mutta esitän kuitenkin muutamia kohtia, joissa itse en pitäisi huononnuksena, vaikka niihin kiinnitettäisiin huomiota jatkossa. Meri oli lähellä, mutta ei oikein palvele rantana, joten sen voisi mainita, että lähin uimaranta on kuitenkin ehkä kaupungissa asti. Hotellialueen kaikuun on varmasti hiukan vaikea vaikuttaa, kun kaikkialla on kiviä ja laattaa... Jos cafeterian kaikua voisi vähentää, olisi plussaa. Hotellin sijainti oli sillä tavalla vähän hankala, kun ruokakaupat ym. olivat tosi kaukana ja aina taximatkan päässä. Hotellibussi auttoi asiaa, mutta sen kulkemista harvennettiin, koska useat ihmiset kai kuitenkin menivät taxeilla. Yleisissä tiloissa, kuten cafeteria ja reception kaipasin seinäkelloa.

Plussat: Staff,room,clean,restaurant

Miinukset: Location, menu was a bit poor on some of the days

Plussat: The price was excellent and I would highly recommend the restaurant. It seemed like the staff really worked hard to make sure that customers received value for their money.

Miinukset: This place is a little difficult to find. I had a local drop me off and even she had to drive around a little bit to find the place. If you take the tram to La Isleta and walk down the road about 1/2 a mile, you will see a road going down a steep decline off to your left. It's a little off the beaten path.

Plussat: location

Miinukset: yes

Plussat: I have stayed there six times in the past five years. The staff remembered me from my previous trips - the last of which was a year ago.

Plussat: Comfortable and inexpensive

Miinukset: too far to walk to town centre but Tram and Buses nearby and taxi iro

Plussat: Very pleasant and helpful staff, nice view at the beach from the hotel restaurant, nice food in the restaurant with very kind staff, very clean room with ac, we come again, you get there by the taxi from the airport - price about 20 Eur which is very good

Plussat: The friendliness of the staff.

Miinukset: The photos on the web do not reflect reality. There were cockroaches. The Hotel is old.

Miinukset: jääkaappi puuttui

Plussat: Meillä oli hieno merinäköala ja huone oli erittäin siisti.

Miinukset: Meteli kadulta kuului niin hyvin, että oli vaikea nukkua.

Plussat:

Miinukset: There was no fridge in the room.

Plussat:

Miinukset: the hotel looks very scrufffy from the outside - car parking has very small spaces and we were unable to find a space during the stay

Plussat:

Miinukset: Why were there two separate beds in a double room? This seems to be the case in a lot of hotels in Europe. When you book a double room you expect a double bed. Not two separate beds.

Plussat:

Miinukset: Every evening arrived different noisy childrengroup. Sometimes you thought you are in a youth hostel. When you are doing your booking, first ask if there are any children group in the same time.

Plussat: Very clean

Miinukset: The appearance from the outside, not sure if pool was for our use but didnt ask, bar staff not good or room service.

Plussat: Staff friendly

Miinukset: No real bar and most facilities closed to people staying in bedrooms only open to those booking suites

Plussat: location

Miinukset: very poor spa area, little balcony,

Plussat: The location was great and the views were fabulous.

Miinukset: On arrival the staff weren´t at all helpful or very happy looking. After we had checked in we went down to the spa, on enetering the spa there was no one around to help us with where to go to collect dressing gown,towels etc. Then we had to choose either towel or dressing gown which is ridiculous. we noticed that everyone entering the spa were in the same situation standing around like lost sheep waiting for someone to help. The spa itself was absolute rubbish, it consisted of a pool, jacuzzi which was cold and a tiny sauna. Would never ever stay here again, if your going for the spa experience don´t bother...!!!

Plussat: The seaviews and overall environment.

Miinukset: I was told that I could check-in at 1:00 so I left my luggage and returned at 1:00 however the room was not ready yet. I understand that check-in is at 16:00 yet if I was told that I could check-in at 1:00 then the room should have been ready.

Plussat: The room was spacious and inviting, but the best part was the fantastic views from the huge veranda. The wet room that looked out over the sea was pretty special too.

Plussat: A wonderful hotel. Lovely situated with sea view and just across a beatiful and chic city of Alicante. The beach is just downstairs and shopping is very close by. The hotel staff is very friendly, breakfast is very good (delicious koffie and orange juice); clean, spacious and modern rooms. Definitely going to book again.

Miinukset: No complaints and nothing bad to say about it.

Plussat: Breakfast was very good, but as a Scandinavian I still missed freshed vegetables.Room was very clean. Great hotel, great location.

Miinukset: It would be great that there would be a water bottle waiting for in the room when new people are arriving. Also I wished for a room with sea view via booking.com, but now one commented on that

Plussat: Loistava sijainti, erittäin siistiä, tilava mukava huone, hyvä aamiainen, hyvät vuoteet.

Miinukset: Suihku- ja WC-tilojen "avoimuus": suihkutilan lasiseinä huoneeseen päin, WC:n liukuovi. Mutta ovat varmaan makuasioita!

Plussat: Erittäin hyvä paikka. Osaava ja palveleva henkilökunta. Siivoojat hoitivat työnsä erittäin hyvin.

Miinukset: Aamupalalla olisi saanut olla enemmän tuoreita vihanneksia (kurkkua yms.)

Plussat: Erinomainen sijainti, hienot näköalat, kaunis vastaanotto ja ravintola. Tasokas ja moderni hotelli.

Plussat: Hotellin sijainti oli hyvä

Miinukset: Jätin hotellin johtjalle lähtiessä kirjallisen valituksen englanniksi, johon pyysin vastausta, mutta en ole sitä vielä saanut. Huonettamme ei lainkaan siivottu pyynnöistä huolimatta, kylpylää ei saanut käyttää kokonaan, vaikka siitä ja tossuista piti erikseen maksaa. Nyt selvisi että hotellin hinta on laskutettu kahteen kertaan. Vaadin kirjallisen anteeksipyynnön ja kaikki rahani takaisin !

Plussat: Enjoyed our stay so much. The location was excellent in walking distance to many amenties

Miinukset: no

Plussat: The location and the rooms

Miinukset: arestaurant + nothing is include because the swimming pool and the fitness spa center is not in the hotel - why sercotel Spa ?

Plussat: excellent appartment good location nice breakfast

Plussat: Nice big rooms - luxury - and breakfast

Miinukset: We staid a night from 25. october to 26. october, and the appartment 804 had fungus groving on the wall to the room with the dobble bed.

Plussat: The apartment was spacious and very well equipped

Miinukset: The dining room was basic, understaffed and noisy. The buffet dinner was not good for the price, and there was no chilled white wine available.

Plussat: The proximity to the golf course and the ditto to the airport. Very spacious accomodation.

Miinukset: The directions recieved from reception regarding finding my appartment was lacking.

Plussat: Very nice and big appartments. Prices are low.

Plussat: Huoneisto oli paljon parempi kuin kuvittelimme nettiesittelyn perusteella.

Miinukset: Siivous olisi voinut olla parempi lattioiden osalta. Sisällä oli pidettävä kenkiä.

Plussat: The gardens, the spacious floor.

Miinukset: I couldn't have a good shower because the warm water was missing. I saw a bug in the bedroom.

Plussat: I thought the hotel was excellent location just perfect for the golfer and not too far from the motorway.

Miinukset: Basic kitchen facilities were included but required dish cloth, tea towels as all other facilities were available.

Plussat: Beautiful quiet surroundings,excellent facilities, swimming pool, restaurant, well appointed modern suites and competent, friendly staff made for an excellent stay.

Miinukset:

Plussat: Speaking from a mature couples point of view if you like golf and you are German then this is definately the place for you. However for us facilities were very limited if you do not play golf, the hotel has nowhere to go other than sit on your room patio/balcony (on which there were only 2 chairs and a low coffee table out there) and as 4 of us were staying we had to bring dining rooms chairs out to sit together (not ideal) you certainly could not eat outside. The views were great, but realistically this hotel was too far out of town for us. The restaurant was not that inspiring.

Miinukset: Hated the shower rooms, I did not like the fact that the showers were like wet rooms so when you had a shower the water went everywhere soaking the loo your clothes etc etc. the wash basins were ultra moden a square glass cube but again so impracticable. Great if you like this sort of thing but not something I personally liked.

Plussat: The staff were extremely helpful and kind. The management set a good standard for the staff. The accomadation was like home from home, with comfort as a bonus. All rooms were spacious and tastefully designed. Our balcony overlooked the pool and mountains.

Miinukset: Shop would of been beneficial but we managed ok.

Plussat: Quiet

Miinukset: Long walk from station. It was only on the second day that the found the metro very close.

Plussat: great value for money and mostly all good

Miinukset: despite having the ' please do not disturb' sign on, a member of staff knocked and entered the room at 10am one of the mornings

Plussat: verynice.hotel.wouldrecomendtomyfamilyandfriends

Miinukset: All the hotel information relted to breakfast at 07:30 on mon- fri but it didn't open till 08:00, which caused a lot of inconvienience. The food was only warm,

Plussat: I have really liked the service and kindness of the staff working at the hotel bar

Miinukset: Our room ran out of water, so we couldn't take a bath in the morning and there was no notice about it, so it was a little unpleasant.

Miinukset: Minusta hotellin kuvaus ei vastaa todellisuutta.

Plussat: Huoneesta hieno näköala merelle ja vuorelle, huoneet asialliset. Aamiainen hyvä. Hotellista noin 10 minuutin kävely rannalle ja keskustaan.

Miinukset: Henkiökunnan englannin kielen taito melko heikko, monet eivät olleet kovin kohteliaita eivätkä palvelualttiita.

Plussat: Tilava huone, siisti kylpyhuone, hyvät paikallisliikenneyhteydet, ystävällinen henkilökunta.

Miinukset: Siivousta voitaisiin vähän tehostaa, sillä pölykoiria juoksenteli komerossa ja sängyn alla.

Plussat: Rauhallinen hotellihuone merinäköalalla.

Miinukset: Ensimmäinen tarjottu huone ei vastannut mielestäni varauksen yhteydessä ollutta hotellihuoneen kuvausta.

Plussat: Hotellin hinta-laatu suhde todella hyvä. Huoneet siistejä ja ilmeisesti hiljattain uusittu. Sijainti hyvä, taksin sai helposti jolla pääsi kaupungin ydinkeskukstaan. Aamiainen runsas ja kohtuuhintainen.

Plussat: swimming pool

Miinukset: location - close to busy roads making access to beach awkward

Plussat: Location, bar area, restaurant

Miinukset: Pool not being open

Plussat: easy to get in to alicante and good price so i will come again

Miinukset: little noises

Plussat: nothing in particular, was average and anonymous

Miinukset: did NOT like the long wait at teception to get checked in. unable to adjust air conditioning myself, too hot. not enough pillows

Plussat: The room was clean, nice and comfortable. Free parking. Swimming-pool.

Miinukset: I don't like the location of the hotel - rather far from the cente, no restaurants and shops thereabouts, a lot of "night-girls" in the next street. Very unfriendly staff. It was the first time I met such unfriendliness and verjuice. Paying for the hotel I felt I did smth wrong. It was very unpleasant.

Plussat: we only had time to stay there for one night it was very clean comfortable and quiet

Miinukset: no

Plussat: Staff very professional, free parking inside, room very clean.

Plussat:

Miinukset: To much noise dureing the nights

Plussat: The room was a great size and well presented.

Miinukset: The women "working" outside the front of the hotel at night!

Plussat: Very clean, spacious room. Good choice at breakfast.

Miinukset: The location of the hotel is not exactly great but it was fine for our purposes.

Plussat:

Miinukset: Could not get coffee or beer all day. Some off the food not up to standard,+ no sellection

Plussat: Modern hotel with all facilities and a very helpful staff. Very big rooms, comfortable, airy and with much light.

Miinukset: All the disadvantages of the hotel derive mainly from it's position. It's near the motorway, so it's a bit noisy even with closed windows. It was quite difficult to find the hotel although the directions provided were very accurate. Passing in front of it there isn't any sign to direct the clients. We were able to spot it just when passed from the opposite direction. Not very convenient if you don't drive.

Plussat: Fairly close to city center Friendly staff

Miinukset: Continental breakfast was poor

Miinukset: Breakfast should have been included in the room price - the price of 8€ was a bit expensive. The only non-smoking room available was on the ground floor and the room itself did not smell very fresh.

Plussat: very convenient, quiet, clean and about what we expect from Campanile hotels. also very easy to book on the internet and useful, in that, the staff speak very good english.

Miinukset: disappointed that the bar/restaurant was not open for food between 4pm and 8pm, not even coffee, so we walked into town for our evening meal.

Plussat: Good situation - 10 minutes walk from town centre. Friendly staff. Good rates. Good service. Good evening meal

Miinukset: Very poor breakfasts. Only 8€ but not worth even that.

Plussat: everything was fine ,clean,comfortable .

Miinukset: no

Plussat: cheap and close to city and airport

Miinukset: they offer free internet, but it did not work at all - bad smell in the room

Plussat: The hotel was very nice and had coffee making facilities in the room.

Miinukset: It was virtually impossible to find because the hotel instructions were wrong!!! We drove around for about an hour and a half trying to find it. The exit numbers had changed on all the motorways and the hotel had not updated these on any of their literature or on the website. It was an absolute nightmare trying to find it. And it was situated too far to walk to the town centre comfortably.

Plussat: Hotellin sijainti sopii meille, sillä liikuimme päivisin vuokra-autolla kaupungin ulkopuolella. Tarvitsimme ainoastaan yösijaa emmekä halunneet satsata mukavuuksiin. Hinta laatusuhde oli hyvä.

Plussat:

Miinukset: The food in the restaurant

Plussat:

Miinukset: Arrived early hours. no problems

Plussat: Very friendly staff, I arrived real early and though is was a bank holiday, they managed to check me in at 11am. Very good! And of course the free WiFi hotspot is very handy

Miinukset: Not like is a bit strong, but not all of the staff speak english, so a bit of spanish comes in handy.

Plussat: for a 3 star hotel good rooms and friendly staff

Miinukset: the beach and city center is 20 minutes walk, but for me not a problem

Plussat: Staff were outstanding with any queries and always helpful on reception.

Miinukset: Some times can be waiting a while for attention in the lounge during day.

Plussat: Wonderful large bath and well equiped bathroom. Also the free minibar, a lovely gesture.

Miinukset: Lack of mirror in bedroom.

Plussat: wifi at lobby free of charge, free minibar

Plussat: Liked the executive room, very nice !

Plussat: Room, breakfast, social spaces

Plussat: The entire hotel has an amazing modern look. Nice rooftop pool and a place for relaxation and sunbathing. Super jacuzzi and gym. Clean rooms. Standard at a very high level of what we've been very happy!

Miinukset: Unpleasant smell in the sauna. Lack of iron in the entire hotel. Basic English.

Plussat: the design hotel approach. nice elegant modernist architecture. swimming pool on the roof.

Miinukset: to small swimming pool. the traditional spanish arrogant staff, which you sometimes meet - like here, should be given a friendliness course.

Plussat: One of the best Hotel Chains I have stayed in.

Miinukset:

Plussat:

Miinukset: the noise the cleaners made every morning - also being disturbed by the cleaners knocking and coming in every morning, despite the fact i had the "do not disturb sign on the door"

Plussat: Very clean, cool atmosphere!

Miinukset:

Plussat: Brand new, clean, confortable and good location. Excellent value for money. Definitely recommendable.

Miinukset:

Plussat: 24hours reception

Miinukset: The receptionist tried to give as 2-bed room with a suplementary bed instead of 3-bed room which we had payed!!! We protested and got the "normal" 3-bed room... but what do you think of such a behaviour?

Plussat: The location was the best... close to the bus stop for the airport and to the city centre

Miinukset: That it costs 4 euros for an hour to use the internet which is only situated in the foyer of the hotel........ they should have wi-fi....keep up with other hotels that supply this

Plussat: Very helpful staff, good breakfast. ~10 mins walk to the centre of town but very convienient for the tram (to beach). Quietish location.

Miinukset: There is no wifi and a lot of noise during the night.

Plussat: The hotel staff was very polite and helpfull. Jesus, Jesus J and Juan: thank you !

Miinukset: Extremely noisy hotel, but ear plugs can fix this problem during the night.

Plussat: Hotellin mukava, ammattitaitoinen ja kielitaitoinen henkilökunta.

Plussat: Henkilökunta oli mukava ja avulias. Ja hinta laatusuhde kohtasi.

Miinukset: Hotellin seinät ovat paperia, ja naapurihuoneista kuului paljon ääniä varsinkin yöllä. Eli jos ei ole lähdössä bilettämään tai on vain herkkäuninen, en tätä hotellia välttämättä suosittelisi.

Plussat: nothing

Miinukset: size and condition of the bathroom ceiling fan loose and in very bad condition, door to balcony in a very bad state

Plussat: everything ,the food, the staff, cleandliness of the hotel.we have stayed at the goya hotel four times now and will be staying again .

Miinukset:

Plussat: the good english speaking reception girl from norway

Miinukset: little noiusey

Plussat: Good location, friendly staff, nice bar and restaurant

Miinukset:

Plussat: we have stayed at the goya hotel twice now ,and we have recommended it to our friends,which have used the hotel since then and they have the same opinions as us,to find somewhere to stay for value for money and the cleandliness etc of the hotel is excellent.

Miinukset:

Plussat: quality of room

Plussat: This is an ideally located hotel, close to the beach, shops and restaurant. The room was cleaned to high degree everyday and the attached tapas bar served excellent food.

Miinukset: The carpets in the hallways could have done with a clean.

Plussat: Modern hotel and very friendly staff

Miinukset: As a five star hotel some details are missing, room maintenance isn't done effectively and quality of services is inconstant

Plussat: Hotellin sijainti keskustassa ja hyvä palvelu. Sijainti kuitenkin aiheutti sen, että viikonlopulla ulkopuolelta tuleva melu häiritsi yöunta. Meteli alkoi klo 23 ja jatkui aina aamukuuteen!

Miinukset: ks. edellinen vastaus

Plussat: location and hotel level

Miinukset: carpet not clean in the corridor and bathroom in the room not very clean

Plussat: Just back from our stay at Hospes Amerigo.The location is perfect in the old part of town.The rooms are comfortable We really enjoyed our stay.The staff were excellent the tapas bar in the hotel was great,(the best beer in Alllicane) the staff here again were fantastic.We did not try the resteraunt but the menu looked good the tapas was excellent.overall we would definatly stay again.People complained about noise can only say we had no experience of this and people who complained should maybee not stay in a city hotel.,Again thanks to all the staff with a special mention to Sergio and Andrew. .

Miinukset: nothing

Plussat: Avarat, korkeat huoneet, kauniit kalusteet, hieno taulu seinällä. Varustelutaso oli hyvä. Kosmetiikkatuotteet ym. olivat laadukkaita.

Miinukset: Liikenteen melu häiritsi ensimmäisenä yönä. Vaihdoin huonetta sisäpihan puolelle, jonka jälkeen liikenne ei enää kuulunut. Samoin äänieristys huoneesta käytävään oli huono.

Plussat: Friendly staff

Miinukset: slow bar service

Plussat: very friendly and quiet hotel (quiet despite it being located just in the city centre); even though we had a room to the street and promenade we could sleep blissfully and undisturbed by any noise till noon; I think Amerigo is one of the best things that could ever happen to Alicante

Miinukset: I think the size of the roof pool was precisely quoted, though we found it a bit on the small side- great for one couple, not so great if other hotel guests want to use it at the same time too

Plussat: The convenience to the sea and the pool and pool area.

Miinukset: The restaurant and the restaurants unprofessional idiotic host.

Plussat: Amazing hotel - love it. Egyptian cotton sheets and Korres products! Rooftop swimming pool - very relaxing and chilled out. Fantastic location

Miinukset: Lunch on the terrace a bit pricy for what it is - but easy to get a sandwich to takeaway from outlets nearby.

Plussat: Breakfast

Miinukset: The air conditioning system in room 313 did not work. In spite of being told repeatedly by staff that it had been repaired, it was not possible to cool room below 23'C

Plussat: Localization and quality relation

Miinukset:

Plussat: very comfortable room, good communal areas and very high standard breakfast

Miinukset: The outdoor pool was closed and locked as we went in November and it is winter in Spain! When we went to the beautiful 24mile beach everything was closed there too! However thr hotel provided towels for the beach and the taxi rank is outside the hotel door so taxis were easy and good value. The spa access seemed a bit misleading as it appeared that the spa was availible for all guests to use!

Plussat: The hotel and surrounds are lovely. The beach - about 1 mile away - is fabulous. The staff were excellent.

Miinukset: No nightlife of any description. Food and drink far too expensive. The ducks swam in the outdoor pool.

Miinukset: no tea /coffee facialites in room.

Plussat: The staff - apart from one receptionist (see below) The location, beautiful clean beach nearby Transport links - if you’re travelling light don’t pay 30-40€ for a taxi to the airport, get the tram from Londres station 2 minutes walk from the hotel to the centre of Alicante (Luceros station), the airport bus (bus no C6) is at the top of the stairs from the tram station. It cost about 5.50€ each for the whole journey

Miinukset: Most of the restaurants nearby were closed as it’s almost the end of the season. The daily maintenance works going on creating a fair amount of noise. Hot breakfast items not refilled with 45 mins until the end of service. It is quite noisy there at night, motorbikes whizzing up and down the street outside. My main dislike about the hotel (I’ve stayed here before and liked it) was the hotel maintenance works noise, which happened every day. I didn’t complain about it though I wish I had now because on our last day check out was 12:00, our flight was at 16:00 so I asked if it was possible to have the room for an extra hour so I could take my son to the beach for a short while to make the best of our last morning. The Male receptionist said no straight away, despite there being rooms available. They didn’t mind taking my money at the point of booking yet failed to let me know there would be maintenance/repair work going on at that time, I found out by being woken up by it; so I think it’s rather mean spirited of the receptionist to decline a check out of just 1 hour later. As a result I won’t be taking the chance on the hotel again, such a shame because the location is good and the rest of the staff were lovely. I’m booking a hotel in nearby El Campello next year.

Plussat: big room and big balcony

Miinukset: the bathroom door wouldnt stay open

Plussat: Staff's friendiness and promptitude to assist with any service asked, if possible.

Miinukset: part of staff - not too efficient.

Plussat: nice location, nice and helpful staff, good value of money

Plussat: perfect location, just across the street from the beach, also a short drive to Alicante centre. there's a bus stop just outside the hotel for those without a car. the food was very good, but the best thing was the staff - very friendly and helpful. the hotel has it's own pool that looked very good although i did not try it. there's a secure parking on site that is free for all guests. there are some good places to eat around the hotel but if you're after something special you'll need to take a trip to Alicante (~8 km)

Miinukset: i can't think of anything.

Plussat: Excellent value for money, location ideal if you want Alicante near but not to stay in it, ideal for trams and buses so you don't need a car, right next to the beach. Staff were generally helpful.

Miinukset: The smell outside.

Plussat: Helpful, friendly staff. Comfortable hotel. Sunny and warm January weather.

Miinukset:

Plussat: Staff were helpful and friendly

Miinukset: Bar / Lobby area not enough comfortable seating

Plussat: Good location near sea.

Miinukset:

Plussat: The rooms in the hotel are basic but lovely and clean and the staff are really helpful and generally speak English which was a great help.

Miinukset:

Plussat: Yes. Very close to a beautiful beach, but about 8km outside the main city.

Miinukset:

Miinukset: more english for staff

Plussat: Close to beach , room very clean and newly decorated , close to bus service and tram . Staff extremely courteous and helpful .

Miinukset: I'm not a cat lover and found there were often cats hanging around outside the entrance , but no big deal .

Plussat: the hotel restaurant food was reasonably priced and good quality

Miinukset: There was very little sound insulation and I was unfortunately woken up on several occasions by antisocial neighbours through the night. Also the hotel lift only starts from the 1st floor which means you have to leave the pram downstairs at reception.

Plussat: very friendly even though we had limited language with hotel staff

Plussat: This hotel is very close to the beach

Plussat: It is rather far away from shopping and restaurant areas,but the Tram is connecting to areas more far away,Just exellent.

Miinukset: We were missing small refrigerator in the room.Whisch is very important to have in a warm area like there.

Plussat:

Miinukset: The smell that was constantly present in the room (smell of old furniture).

Plussat: Excellent staff attitude

Miinukset: Air conditioning turned off at 11pm

Plussat: Staff were charming and very helpful. As a single woman traveller, this was an important factor for me.

Miinukset: the lift started at the first floor (not the ground) - disabled/elderly people should be warned! The restaurant was not that great and people should be warned that there are not many restaurants nearby.

Plussat: nice room overlooking the sea, the room was smart clean large and comfortable, 10 seconds to the beach

Miinukset: the hotel reception staff were very good polite and helpful, we had a minor complaint over guests in the adjoining room the staff were sympathetic and offered us another room immedatley