Comfort Suites San Clemente Beach

Breakfast was good, enough to start your day. Rooms were comfortable, housekeeping was good.

There were mice. My room, my sister (s), actually seen in three rooms while we were there.

free breakfast Living room area

The room shower on-line had a complete wall separating the bedroom and living room areas. My room had a half wall separating the two so no real privacy. The sheets in the sofa bed were stained and there were bugs in the bed. When I called down to get new sheets I was asked to come down and get them myself, then I had to wait while the one staff person helped 2 other guests before me. I had to walk to separate building with him for the sheets and I saw MULTIPLE bugs on the ground in the storage room. When I pointed it out he first denied the bugs were there then he made excuses that it was from food in the rooms. It was SO GROSS! Less important, I had asked for an extra coffee pack in my room (we only got one regular and one decaf for two people) and 1. He said he couldn’t find any 2. Then said that we only get two per room! The WORST customer service!

There was big black stains all over the carpet. Did not feel comfortable putting my one year old down to walk. There was a hole in the baseboard that had insulation sticking out of it. Then to top it off, the bed sheets had big yellow spots on them. Room pictures of all of it. Checked into room at 8:30 p.m. and checked out same day at 9:00 p.m. Very disgusting hotel. Too top it off the next day when I called the manger he was very rude!!!!