Ho Chi Minhin kaupunki hotellia

Plussat: Facility and cleanness

Miinukset: The staff and extra charges and too much rules does not make you comfortable they always try to come up with some excuse to charge you extra you have to watch out for everything and for breakfast you have to order and each time you order it would take half an hour for your order to come so it's just too much waste of time

Plussat: Staff helpful and good location

Plussat: Very nice room! Definitely exceeded my expectations. Very friendly staff.

Plussat: Clean and quiet, room was excellent size, friendly staff, excellent location, close to supermarket. For business traveller, the room has refrigerator, washing machine and dryer which were very useful for longer stays. Plenty of storage in room. Well equipped kitchen.

Miinukset: Restaurant could be improved. Breakfast options OK but could have more variety on different days. Some of the room service meals for dinner were smaller than expected.

Plussat: One of the few places that actually look exactly like the photos. The 2 bed apartment was spacious, clean and well-equipped. The staff were extremely helpful and pleasant to deal with. We were looking for a specific meal and the staff at the reception took the time to find the perfect restaurant which we really enjoyed. Vinh, the concierge, arranged a tour for our family of 5 within moments. And everyday, we were greeted with smiles at the breakfast buffet and the swimming pool.

Miinukset: Dinner at the hotel restaurant was a bit overpriced.

Plussat: great apartments for family stay. not far from centralise facilities. My family travel to Vietnam every year. Thsi apartment is great value, clean and comfort for my family. 05 minutes taxi to food and main areas interested are ok. taxi is cheap. For family travelling is highly recommended and price is value for money.

Plussat: Beautiful and brand new apartments, quiet location, not so touristy yet close to the main attractions, great food and drinks.

Miinukset: The bar service at the pool takes too long and there's not always someone there to attend customers.

Plussat: All my friend love our stay in this hotel . The room is spacious . The staff were fantastic . Hotel is located at the center of city but quite . GRAB car to famous place just take 5 to 10 min. We like the feeling when we check in hotel , all the staff is very helpful and friendly. The breakfast is awesome , we really enjoy it.

Plussat: Room was spotless and recently renovated. Excellent.

Plussat: The property is beautiful. The staffs are friendly. When I coming back Vietnam I will book this property again

Plussat: Henkilökunta oli todella ystävällistä ja palvelu hyvää!

Miinukset: Aamiaistila oli todella ahdas ja vaikea löytää vapaata paikkaa.

Plussat: Iltapäivätee, kattoterassi, sijainti

Miinukset: Terassi sulkee jo klo 22. Ylin kerros todella äänekäs. Joku kulki katolla ja kaikki äänet kuului sisään.

Plussat: Nice location in district 1, nearby city centre. Cosy pool on the roof.

Plussat: Excellent location, excellent staff, excellent service and food.

Miinukset: The ducted air conditioning in the rooms were VERY dusty and were making it hard to breathe. We alerted the staff and they did their very best to clean but is something that needs to be done more regularly.

Plussat: Kodikas hotelli, iltapäivätee ja kattoallas baareineen kivat

Miinukset: Aamiainen saisi kestää vähintään klo 10.30 niinkuin muuallakin yleensä. Miksei jopa klo 11 asti?

Plussat: The staff were all very lovely and helpful, the lobby and restaurant area was very nice

Miinukset: The deluxe double room was very small but ok for a night or 2

Plussat: erittäin hyvä sijainti ja oikein mukava ja iloinen henkilökunta

Plussat: Staff was exceptional, breakfast was delicious with a great variety, location was perfect. They arranged for airport transfers both ways, and the property and staff were as wonderful as I remembered from my stay there 7!months ago.

Miinukset: Prawn appetizer at rooftop bar.

Miinukset: Everything .the staff are exceptional

Plussat: Breakfast and afternoon tea everyday! The 5* experience for a very reasonable price. Location was perfect, most of the tourist attractions were walkable and it's right by some great street food markets.

Plussat: The level of service, comfort and cleanliness was outstanding!!

Miinukset: —

Plussat: A lovely little hotel that had everything: lovely rooftop pool with bar and sauna, great location and super serviceminded staff. Would highly recommend this hotel

Plussat: the hotel is amazing! we booked a junior suite and it was awesome.

Miinukset: not enough time to enjoy the pool and spa... my fault!!!! lol

Plussat: This hotel is one of the best I have visited. Excellent service and comfort and well located. The entry is magnificent with beautiful marble and flower decoration. The staff very helpfull and good in english which is not common in Vietnam.

Miinukset: I did not encounter any issue which is negative, though I stayed only for two separate nights with short stay.

Plussat: Everything. Very thoughtful touches including daily replenishment of mini bar, nightly chocolate during turn down service. Also liked the pillow menu. It's also just beside the stylish Cafe Apartments building

Miinukset: 4 nights but it still felt too short because the hotel was really awesome!! Very luxurious very central and highly guarded by so many security personnel. Didnt really like that have to transfer lift to street level though. But is a small inconvenience

Plussat: Bed was very comfortable, so slept like a baby. Staff where wonderful, very helpful and happy in there work.

Miinukset: Not one fault

Plussat: Everything is perfect. Best hotel I’ve ever stayed at. Couldn’t ask for anything more. Incredible.

Miinukset: Absolutely nothing.

Plussat: Not much really. The doormen were nice.

Miinukset: Could have offered better service for the price I paid. I mean, they were nice but not always. Really, they could have thrown in breakfast. Rooms were small, the pseudo-opulence was tasteless, the staff acted like they were doing me a favor by letting me stay there. The location, however, was great.

Plussat: Beautifully appointed and luxurious property, with wonderful facilities

Miinukset: N/A

Plussat: Hotel style and service

Miinukset: Smelled so bad inside the room

Plussat: Fabulous location. Excellent staff and great comfort. I would recommend without hesitation.

Miinukset: As a swimmer, I would have also liked an indoor swimming pool (would be nice for the winter). The outdoor pool is fantastic for the summer.

Plussat: Everything. Couldn’t have selected a more perfect choice.

Plussat: everything is always so nice at rhe Reverie!! Never had a complaint.... well maybe the price! i could live there!

Miinukset: The price... for a junior suite its about $400 or more.

Plussat: Location

Miinukset: Small room. Bed quality not good enough.

Plussat: All staff from bellman front desk, they are so nice and. Fully speak English, they try help for you everything. Breakfasts have a lot choice but nothing good to me. The room not really soundproof. I can hear the room next for talking .

Plussat: The staff were very courteous and helpful, and the hotel was clean and looking very modern and spacious as you would expect.

Miinukset: Nothing to dislike, everything was perfect

Plussat: Spacious and comfortable room with a nice view of the city. Many options at breakfast with good-quality products. Nice swimming pool.

Miinukset: The location of the hotel (in the middle of nowhere). The food at the Chinese hotel restaurant is mediocre and expensive.

Plussat: Staff is very attentive to the request.

Miinukset: The room is quite dim, however, the staff is kind enough to provide me additional 2 standing lamps to my room.

Plussat: The staff were very very nice and so helpful!!! Couldn’t thank them enough! We got upgraded to a deluxe suite which was amazing! The view was incredible from the room!!!

Miinukset: Was slightly further out from the main area in which we were doing activities such as going to the War Remnants museum etc but taxis/grabs were very cheap.

Plussat: Buffet dinner and breakfast, turn down services, polite staff, awesome quiet room, accommodating staff, great quiet location, taxi rank at the front. Concierge was very helpful.

Miinukset: Would be better if they had a portable massage machine in room. Other than that, thank -you hotel Nikko staff for a wonderful stay!!

Plussat: Friendly and more that attentive staff, always with a smiling face and a will to help. Clean and well organized facility

Plussat: Amazing check-in staff, We were given a room in the 23rd floor right near the elevator but you did not hear it. The view from the room was breathless. The room was comfortable and clean. Very luxurious def worth every star! Def book in advance and give this place a try you won't regret it!

Miinukset: Nothing at all

Plussat: Breakfast, Service Reception nice

Plussat: Club lounge and pool area

Plussat: Breakfast is super nice with a lot of varieties. Staff is very helpful and attentive to the request.

Plussat: big size room and really big bathroom. Really nice pillows.

Plussat: Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.

Plussat: Cheching in

Miinukset: Checking out

Plussat: everything was pretty good

Miinukset: Check in staff less than helpful and unable to combine all bookings together. Complaint sent to the GM 2 weeks ago and still waiting their response. This is not 5 Star IHG standards - poor, poor, poor !!

Plussat: Hospitality of staffs

Miinukset: Location & Hotel design

Plussat: It is clean

Plussat: Very quiet and powerful aircon. Good blackout curtains. Perfect bathroom facilities. Nice view from the premium lodge and higher floors. Very tasty freshly squeezed juices during the breakfast and lunch/dinner time. Comfortable bed, bed linen, pillows.

Plussat: Staff and facilities are excellent

Miinukset: Room a little small

Plussat: The Superior King room had been refurbished and was very comfortable and spacious. Staff and facilities are 10 out of 10

Miinukset: nothing

Plussat: From check in to check out all exellent, cherry thuyen help me both... thanks to Do Ngoc Bao Thanh for gave me a good room.

Miinukset: None

Plussat: All was perfect as usual. My favorite hotel in HCMC as usual.

Plussat: Service was very good,except checking out.

Miinukset: Buffet had not much options, maybe excellent for westerners. Check out was slow and not much professional. Over charged me and still not returned the amount.

Plussat: Customer service, friendliness and overall high level of hospitality were exceptional.

Miinukset: It was a shame that the foyer was being refurbished. It would’ve been lovely to see.

Plussat: The area seems nice and central and the staff and professional

Miinukset: Not much to dislike .

Plussat: fantastic pool, comfortable beds, friendly & responsible staffs, colonial style in/exterior, great shopping location

Miinukset: it was under construction, renovating some flour, so it was very noisy, felt like I was in dodge industrial area. And some of facility like hair dryer / coffee machine did not work properly, so they had to send the guy up and fix it. Silverwears, tea spoon, had some stains so I had to clean them before use. Room service food were a bit too salty, compare to local food. But these things are hardly acceptable for the price you pay for Park Hayatt, I think.

Plussat: friendly place. staff very helpful.

Plussat: Excellent services offered by the staff throughout the hotel premises; the breakfast was good. the hotel and room were clean.

Miinukset: it was going through renovation. there was no space and a comfortable area to sit while waiting in the lobby for friends.

Plussat: The professionalism and overall friendliness of the service across the board deserves a special mention.

Plussat: The facilities inside the complex was over the expectation. From the mini mart to all the restaurants.

Miinukset: More nice outside areas.

Plussat: Size of the room and the cleanliness of the kitchenware

Miinukset: Refill stuff not enough sophisticated

Plussat: Perfect as expected

Plussat: bed nice

Miinukset: Stuff in front desk is unprofessional both shift they add one night and after I show him the mistake he remove it I back in the morning I find another stuff and they do same mistake and add one night after I show them that is mistake they remove it two times same problem different stuff It’s mean this an instruction come from the boss add night to guess if he know apologias if he not we win Really bad stuff zero professional

Plussat: Location

Miinukset: Nil

Plussat: Location and staff so helpful and pleasent

Plussat: Nice location and very good design facilities

Miinukset: The receptionist is very lousy. Check in procedure took more than 30 mins .... and even though the room rate has been paid . Hotel receptionist and her supervisor still create trouble for me to provide the credit card again even though I have provide anyone credit card to guarantee. Yes

Plussat: everything

Plussat: Location is almost perfect. It was a bit noisy though because of construction works next to it. However, the friendliness of the staff and the quality of the one bedroom unit I had has no match.

Miinukset: I had to wait a bit for the room which was not ready on arrival. But once again, the staff made their best to ease the situation. I used to take my breakfast on the hotel side.

Plussat: Social club restaurant & bar were particularly fantastic!

Plussat: Beautiful decor. Incredibly comfortable bed. Lovely rooftop bar with great staff around pool and bar

Miinukset: Nothing

Plussat: Beautiful hotel, amazing rooftop pool and bar, wonderful staff. We had complimentary "happy honeymoon" cake in our room on arrival. The rooms are absolutely beautiful as are the rest of the facilities. Breakfast as good as we've ever had.

Miinukset: Nothing not to like about this place.

Plussat: Efficient and friendly staff. Food quality and roof top bar

Miinukset: Nothing to be negative about

Plussat: The hotel is beautiful and well thought out. The styling is spot and so is the service. The rooftop bar was delightful as was the 2nd floor restaurant. Highly recommended.

Miinukset: Didn’t have a single thing I disliked.

Plussat: Rooms are large and separate shower and separate toilet Breakfast is a major culinary experience from Pho to waffles, to omelettes to a range of meats, cheeses etc etc and a fresh juice bar. Coffee is great Pool bar upstairs on 23 floor was going off when we went to have a look.

Miinukset: nothing it was great

Plussat: Beautiful interiors and amazing views

Plussat: The Property,

Miinukset: The female staff at restaurant

Plussat: Staff was very accomodating

Miinukset: Room was tiny and expensive not a good value for the money Bathroomhano wallbetween it and thebedroom excep acurtain.

Plussat: Best service, super modern and comfortable! Wayyyy better than the park Hyatt!!! The park Hyatt feels like any big international hotel. The Hotel des Art is special

Miinukset: Loved the rooms, loved the service. We took two tours recommended by the hotel and had a great experience!

Plussat: Excellent design and decoration for guestroom and overall hotel. comfortable bed. Nice array of breakfast buffet with delicious taste. variety of fitness equipments

Miinukset: 1 key card given so it is a bit annoy if u want your room to be cool. a few food smell attached to the shirt when you left restaurant.

Plussat: The apartments were an excellent size. Great location and helpful staff.

Miinukset: Cannot think of anything

Plussat: Isot, tilavat huoneet. Viihtyisä allasalue.

Miinukset: some reception staff showed cold attitude and not very friendly. I asked if can borrow charger, he told me they don't provide, I can buy them outside, not expensive. For all the other 4 hotels we stayed can provide charger, but not here, and I didn't care about how much I spend for the charger just for convenience to borrow. This hotel provides shuttle bus to some places, me and my kid and parents took the shuttle bus to market, and told the driver will take the bus back to hotel for the next session on the time table, then we back to the waiting spot 10 mins earlier, then waited 20 mins no bus showed up. I called hotel then they told me the bus driver didn't see anyone and back to hotel already. We were waiting exactly the pick up spot under the sunshine for that long then for nothing. Then I was upset reception said we can take taxi back then they give me the money back. No one really care about the 2-3 dollar taxi fee but if you provide the service, at least you need to do pick up, not influence the travel feeling of guests and wasting our time. Will not back to this hotel again. Many other options in Ho Chi Ming city.

Plussat: *Except this minor short periods parking charges at arrival , all the rest was perfect.

Miinukset: *To be obliged to pay 3 times the short periods parking at our arrival of the cars bringing us from the airport (3 families different flights) despite we have booked 3 larges apartments for 9 days!!! Staff at reception have no decision flexibility, the big boss was not there and we could not see him till after the weekend.

Plussat: the room is very big and clean

Miinukset: we booked the room in booking and including breakfast but there is no breakfast when we live.

Plussat: Uima-allas oli oikein viihtyisä ja Hotellista löytyi ihan oikea sauna! Guest Relations -palvelu oli ystävällistä ja he hoitivat kaikki selvitettävät asiat nopeasti.

Plussat: The facilities in the apartment were excellent. We were very impressed.

Miinukset: Nothing in particular

Plussat: Lovely big apartments, clean, fresh towels every day, wonderful swimming pool, gym and facilities. Couldn't fault it.

Miinukset: We thought it was a little too far from the centre of Ho Chi Mein City. It was around 20-30 minute walk or 10-15 minutes in a taxi (which was very cheap). There was a hotel shuttle bus into the city at various times during the day however so everything was good for us. No other complaints at all

Plussat: Everything!

Miinukset: Nothing!

Plussat: Helpful friendly staff Location Big apartment Good facilities

Miinukset: Nothing from me Husband would say size of gym

Plussat: Clean & spacious. Quiet

Miinukset: The bar and restaurant were very quiet and no customers

Plussat: Great facilities and value for money

Miinukset: Staff were a difficult to converse with when I had an issue

Plussat: Staff in this hotel are so friendly . When we arrived they booked us our trips from the hotel for that evening and following day . When we arrived back from our trips we were surprised when there was a lovely foot spa waiting which was such a lovely touch especially after been on our feet all day . We were offered free laundry but we didn't use it . The breakfast area on the 5th floor was so beautiful so simple but yet exactly what we wanted . Greeted with a smile every morning and exceptional service . Ciara the receptionist was very pleasant and sat with is and chatted as we waited for our transfer to the airport . On the 2nd night we were upgraded to a bigger room with a terrace which was beautiful. This is a very homely hotel really enjoyed our stay will defiently be returning. Highly recommend this hotel .

Plussat: lovely and useful staffs,nice location,easy to go to the city center, near _by market

Plussat: Very kind and nice facility. Nice blackafast. Everything was great

Miinukset: .

Plussat: Friendly efficient staff, good communication and willingness to help at all times. The sister hotel is very close and equally good, with a cosy rooftop bar offering a free drink every evening, plus good food. - small selection of Vietnamese dishes. Comfortable beds, lovely decor and huge rooms. Even a nightly footbath to help you unwind. The location is great for the market in the street and also good local restaurants close by.

Miinukset: Everything is good.

Plussat: Room was nice with good airconditioning. Staff was very helpfull. The omelet in the morning was delicious. Location is good and the free cocktail in the neighbouring hotel's rooftop bar was a nice add-on.

Miinukset: Nothing.

Plussat: A nice small hotel in the center of HCMC. Rooms are nice, clean and quiet. Breakfast buffet is served on the (nice and small) rooftop terrace. Closeby a related Chez Mimosa hotel offers dinner, also, on the rooftop. A perfect quiet stay in a busy town.

Plussat: Staff very friendly, breakfast fresh and good, and the room was clean

Miinukset: I wasn't feeling well and the breakfast is on the 7th floor with no elevator. Usually i dont mind hiking up stairs but too hard this time

Plussat: -erittäin iloinen, reipas,palveleva henkilökunta. Kiitos Alex

Miinukset: - suihkun lattiakaivo veti heikosti

Plussat: Excellent service. The members of the staff were very courteous, accommodating, hardworking, very helpful and genuinely pleasant. Kate and Anna extended so much help with my requests prior to the date of our stay. Oliver welcomed us warmly and he gave a lot of information about the places we wanted to visit. Lynn went out of her way to find the restaurant we've been looking for. Chien was very friendly and he's always all smiles and ready to help. I also commend the other staff for working very hard to provide us with great service - Tai, Diep, and Cuong. We love the foot soak they prepared every evening. Our accommodation also includes breakfast (really good), free laundry service, and an evening cocktail drink. Our room's design is so pretty and the bed- so comfortable. Our room's very clean.

Miinukset: We love shopping and we buy a lot of stuff. It is sometimes difficult to use the stairs when you carry a lot of bags but the staff readily helps in carrying them for you in the room.

Plussat: Huone oli tilava jossa oma terassi. Huone siivottiin aina kun olit poissa huoneesta. Henkilökunta oli supermukava. Ei sovi liikuntarajoitteisille (ei hissiä).

Plussat: The room was very comfortable along with the beds as well. I loved how they would leave bottled water at your bedside for turndown, and also the nightly foot soak. The staff was absolutely AMAZING and so accommodating.

Miinukset: The only thing I would complain about was the noise outside in the early morning, but those are local vendors which made me not angry at all as they are there to make a living.

Plussat: The staff were incredible - it felt like a real home away from home. Decor was beautiful and everything was clean. The welcome was so warm - they even left a foot spa for us in the evening. Breakfast was served on a terrace overlooking the city. A perfect oasis!

Plussat: The shower gel and shampoo make good bubble bath in bath tub

Miinukset: Water cannot goes out from the tub. Cannot get that S-Class Mercedes for airport transfer

Plussat: many choices for breakfast. good rooftop bar. nice hotel with good service minded staffs. The hotel got taxi service in front of the hotel as well.

Miinukset: nothing specific.

Plussat: Staff were very helpful

Miinukset: Nothing

Plussat: Breakfast variety not so goods.

Miinukset: Room 1509 that i stay not so comfort with big pillar in the room. As well, room rather small.

Plussat: I like the Sky bar

Miinukset: The smoking room should have window

Plussat: Nice staff, near walking street

Plussat: Foyer and Reception staff brilliant and attentive

Miinukset: Breakfast Pho bland (1st day no mint leaves) 2nd day, rushed without my input

Plussat: Very clean and supportive staff

Miinukset: Washrooms don’t have doors , this is only problem

Plussat: Everything from checkin to checkout superb all around wonderful stay and im a VERY VERY fussy traveller

Plussat: kaikki hyvin.

Plussat: Aamupal oli hyvä

Plussat: Aamiainen hyvä ja hotellin henkilökunta erittäin ystävällistä. Loistavaa palvelua.

Miinukset: Hotelli ei ole aivan keskustassa, joten taksin käyttö on pakollista. Vaikka matkaa keskustaan on vain pari kilometriä, katujen ylittäminen kävellen vaatii (uhka)rohkeutta vilkkaan ja kaoottisen liikenteen takia. Liikenteen meteli ja läheinen rakennustyömaa kuuluvat huoneisiin asti.

Plussat: The staff are very good, my wife has harm her hand when we stay in the room, the staff is very kind to help us , and ask a staff to have taxi to go the local medical centre with us. We are very satisfied their service, Thank Ms Tran Thi Que Chau, the front Manager. you have done a very good service to us

Miinukset: The TV color has a little bit off the color, suggest to change it or ask someone to repair.

Plussat: Great staff, knew your name and very polite.

Miinukset: N/a

Plussat: Great all round

Miinukset: All was well.

Plussat: Breakfast spread was great and the location is perfect.

Plussat: Location at Central Saigon Vietnam very strategic,

Miinukset: Room at tower b , level 10 above old furnished

Plussat: Very clean throughout hotel, exceptional friendly and professional staff. Made us feel very welcome, as if we were at home but with the added pampering!

Miinukset: Although breakfast food was exceptional, a change of food varieties would be better as its boring having to eat the same food for breakfast everyday!

Plussat: Everything is perfect for travellers, family and any age group. Luxury arrives when you enter. It's just perfect.

Miinukset: Nothing

Plussat: Good central location

Miinukset: I stayed 7 nights in Tower Suite room. Upon arrival wanted to watch a game of Australian football. Could not find Australia + on TV channels. So decided to watch on my app in the room. Went to lounge at half time to grab a quick beer and drink for my wife. Treated like a “second rate citizen” as I tried to take the drinks to my room. Later spoke with GM who told me amongst other things that Australia + channel was available ( doesn’t know his hotel too well, sorry not available). Also said “we don’t encourage guests to take drinks from the lounge”............could have sat in the lounge drunk half a bottle of vodka and been loud like some other guests BUT no chance for a quick beer and drink for my wife taken to the room. Anyway, discovered a new modern hotel is nearly next door at Times Square and for sure I shall not return to the Sheraton and be treated that way!

Plussat: Good location in the city

Miinukset: NA

Miinukset: Bath towels too old and must be change.

Miinukset: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Plussat: Location

Miinukset: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Plussat: Aamiaiseen kuuluvat erikoiskahvit ja tuorepuristettut mehut plussaa.

Miinukset: Huoneiden äänieristys ei ollut hyvä.

Plussat: Bfast was so good

Plussat: The rooms are great and spacious, staff is very nice and beds are comfy

Miinukset: The keys were not working so we needed to go up and down a few times

Plussat: Staff was so helpful. Breakfast healthy and delicious. Rooms and patio are super cool. Even better than website pics!

Plussat: Kokonaisuudessaan loistava hotelli. Palvelu erinomaista ja aamupala loistava. Kulma sviitin huone iso ja mukava. Suosittelen varaamaan kyseisen huonetyypin. Hintaan sisältyi hierontapaketit kahdelle, loistava lisä. Kaikki toimi hyvin ja mitään isoa purnaamista ei ole.

Miinukset: Aamiaisella olisi kaivannut enemmän lämpimiä kasvisvaihtoehtoja. Tarjolla oli runsaasti erilaisia, mutta kaikissa lihaa mukana.

Plussat: The most impressive thing I got was their staff. They were so friendly and helpful. Location and room are plus points for this hotel. I’ll be choosing Fusion suites Saigon for my next trip for sure

Plussat: The room comes with complimentary spa daily for both me and my partner

Miinukset: If only they have a bathtub for the room and covered drop off area would be great.

Plussat: The place is nicely decorated and eco-friendly, which is always nice. The rooms are spacious and clean. Breakfast is quite good. The staff is nice and helpful.

Miinukset: The price is a bit high for HCMC standards, and does not match an excellence in the services or facilities. The gym is small and dark, for example, and while all is overall good nothing is exceptional. WHen you pay the price we paid in a city relatively cheap as HCMC, you expect a bit more.

Plussat: Loved the Scandinavian style decor. We stayed in the family suite - everything was perfect from the beds to the bathroom. The spa is conveniently located in the hotel too. The frontage of the hotel is extensive and it’s a nice waiting area if you like to hop in/out of Grab cars

Miinukset: The quality of the breakfast can be improved. I have had better breakfasts at all the other 3 accommodations I’ve stayed in Vietnam.

Plussat: The scandinavian design makes me feel like I was in North EU. Its pretty new since it just opened for 3 years.

Miinukset: They provided only 1 key card room. I was out and my friend came back before me. She didnt have another key to enter the room and she had to stayed outside and wait for me coming back. It annoyed me a bit.

Plussat: Great central location, but in a quite street. Perfect spot.

Plussat: The location was perfect, we could basically walk towards all the main sights and interesting points in the city. The breakfast was also great. I found the family room very expensive for what you get, you better off booking two separate rooms in fact as I paid way more for the family room than for the night with the two separate rooms where the latter is more convenient!!

Miinukset: the family room is overpriced, we didn't like the bunk bed as the mattresses were very hard and not very comfy. Therefore the fact that we needed to change rooms was a little bit of a disappointment; the two separate rooms were way better for the four of us and CHEAPER as well!!

Plussat: Absolutely beautiful, amazing Italian restaurant

Miinukset: Nothing

Plussat: Completly overprized and overrated

Plussat: The restaurant was nice and breakfast and afternoon tea quite elaborate

Miinukset: Major issue with this property is that there is massive construction going on right next door, literally within a few meters from the property. Everything you see in the pictures is pre-construction so you have to add it to get a good idea of the current situation: - outside bathtub in room —> within a couple of meters from builders and very noisy, not very relaxing - restaurant —> you are closer to the builder outside the window than the person sitting right across your table - beautiful rooftop bar and pool —> being looked over by the workmen and no piece and quiet whatsoever for a relaxing day by the pool So overall not very impressed, for a 5 star hotel this was disappointing.

Plussat: Love everything else about this hotel apart from the noise next door....shame

Miinukset: The room was 405 and overlooking the construction next door. Couldn't use the balcony tub because of this reason. Also loud construction noise from the site next door early Sunday morning. It's a pity there is construction next door as it will impact me staying there again. Based on this it is not good value for money.

Plussat: Well designed, may be the most well designed hotel room in HCM city.

Miinukset: Room service and a coffee shop

Plussat: Hotelli oli japanilaistyylinen boutique hotelli, erittäin viihtyisä ja ylellinenkin. Hyvä sänky. Huoneessa ulkotiloissa oleva poremme oli viehättävä erikoisuus. Kattoterassilla, jolla uima-allas ja aurinkotuolit, oli upeat joki- ja kaupunkinäkymät ja siellä oli miellyttävää rentoutua. Asiakaskunta painottui enemmän aikuisiin, joten alueella oli rauhallista ja aina vapaita aurinkotuoleja. Hyvä ja ei-tyypillinen hotellikokemus kaikin puolin - suosittelen kokeilemaan vaikka parin yön ajan, vaikka muuten haluaisi majoittua edullisemmin.

Miinukset: Hotellissa itsessään ei ollut mitään, mistä en olisi pitänyt. Viereinen rakennustyömaa kylläkin hiukan häiritsi, erityisesti kattoterassilla ollessa. Kalliinpuoleinen vietnamilaisiin hintoihin nähden.

Plussat: Room was lovely, staff were great and bed was excellent

Miinukset: Jacuzzi wasn't really a jacuzzi (or we were too stupid to work out how to turn it on) and some basic things you would expect from such a hotel (corkscrew) were missing from the room

Plussat: The generosity and quality of the culinary experience. Rooftop is awesome. Staff were warm and friendly. Top quality boutique filled with beautiful handcrafted furnishings and artworks

Miinukset: Construction next door made the room dark

Plussat: EVERYTHING. Staff lovely too. Very cool hotel

Miinukset: N/a

Plussat: Beautiful hotel, great room and very spacious. Very friendly staff!

Plussat: It was luxury and quality

Miinukset: Nothing

Plussat: Sofitel stuff were really amazingly helpful and friendly .i had a problem with the payment (this is not because of the Sofitel,, because of the booking com system). assistant front manager Mr Eban tried to help me about this things. and he looks after me so many things. I really appreciate so much. I feel they provide really first class hotel services.i definitely would like to come back .

Miinukset: I wish they have a relaxation area in spa.

Plussat: Staff was extremely helpful

Miinukset: Bathroom was dated

Plussat: I like the service provided by Mr Thao during the breakfast. He is very thoughtful, friendly and offer help beyond his duty. I am deeply impressed by his hospitality. That is the best part i can remember from Sofitel.

Miinukset: The room deco was OTT. The first room allocated to me had a unpleasant smell.... the reception manage to get me another room. English proficiency level for at the reception counter shall be improved. It is not easy to communicate with them.

Plussat: It is a superb hotel, good location and great food

Miinukset: You need still be careful with the food (I assume fruits) even it is a five star hotel

Plussat: Very helpful staff especially the reception staff, great location, lovely rooftop swimming pool, comfortable room. Would recommend this property to other travellers and will happily stay there again if we return to HCMC.

Miinukset: Nothing.

Plussat: The hotel is situated in the centre of Ho Chi Mhin city within easy walking distance of all the major attractions to go and see. I.E Reunification Palace, Saigon's Notre Dam Cathedral, War Remnants Museum, Saigon Zoo & botanical Garden. Hotel staff are friendly and very helpful, the Mezz restaurant which serves breakfast is very well laid out and has a variety of stations and very good selection of food.

Miinukset: During my stay there was nothing that I or my family disliked at the hotel.

Plussat: Staff at the Sofitel were very friendly, efficient and helpful towards anything you needed.

Plussat: Pooli, sijainti, alabaari, hyvä concergie, hyvä sänky, hyvä kuntosali, myös jumppatunteja ilmaiseksi vieraille

Miinukset: Huoneessa aivan liian vähän laskutilaa sekä tilaa omille vaatteille (kaappitila puutteellinen). Vaikka kyseessä kahvimaa, aamiaisen kahvi aina viileää!

Plussat: Palvelu oli erinomaista ja hotellin sijainti hyvä

Miinukset: Uima-allas ja menu uima-altaalta vaatimattomia

Plussat: Nice pool area and location

Plussat: I really liked the rooms, black out curtains, private toilet away from bed so I didn't disturb partner, great desk and coffee maker, great view, club level had great snacks and free bar, pillows and linen were amazing as was the bed, shower was one of the strongest pressure rain head I ever felt, even overflowed a little but no big deal.

Miinukset: In room coffee maker could have been better.

Plussat: This was a fantastic hotel with great staff, great location and very comfortable. Loved my stay would highly recommend it!!

Plussat: Great facilities, lovely pool and gym and rooftop area. Afternoon tea was a lovely bonus.

Miinukset: The bathrooms are a bit old and need replacing. Every night there was a really bad smell coming from the pipes in the bathroom, after we changed rooms we still had the same issue. There were also ants along side the edge of the bath tub.

Plussat: This hotel is very central, excellent location to explore HCMC. The staff is exceptional: so incredibly helpful and we would like to thank Trang as she was excellent in finding us the right places to eat and sort out all our trips. Thank you so much!

Plussat: Aamiainen hieno ja pehmeät sängyt sekä erittäin ystävällinen henkilökunta.

Miinukset: Uima-altaalla voisi olla pari tuolia lisää eikä myynti-ilmoituksia.

Plussat: Perfect place!

Plussat: The staff made you so welcome and always took an interest in you as a guest . They went out of their way to be helpful- and they did this effortlessly. The rooms were so comfortable without being over the top . Excellent WiFi throughout Rooftop pool provided a refreshing opportunity after a day in bustling HCM

Miinukset: Nil

Plussat: The room was small but beautifully decorated and exceptionally clean. Every staff member we had contact with was wonderful; polite, professional, friendly and helpful. The breakfast was huge with lots of choice. A lovely surprise was the free afternoon tea. So much food! Location is great, easy walking distance to the river, shops and markets in HCMC.

Miinukset: The music in the pool area was too loud but staff turned it down when asked.

Plussat: Very good location. Near the business area and other attractions as well. Room is spacious and comfortable.

Plussat: As above.

Miinukset: This place is great! Good service, new facilities, great staff, extra free services like afternoon tea with music. Location is spot on as well.

Plussat: The design and experience was really nice!

Miinukset: The check in process was a bit tedious and stressful.

Plussat: Everything

Plussat: Loistava sijainti Todella siisti putiikki hotelli

Miinukset: Liian vähän pistorasioita