Ho Chi Minhin kaupunki hotellia

Plussat: Beautiful property! 5 Star accommodations! Spacious and luxurious suites.

Plussat: To stay in Sherwood suites was wonderful and comfortable. Rooms are clean and full facilities. A pool is big and clean, jacuzzi also is useful. I will recommended this hotel to my friends.

Plussat: We liked the hotel. It's quite new and clean. Breakfast is amazing. Location is very good.

Miinukset: Hot water was not quite hot. At check-out we were told that we should had switched on a water boiler, but we were supposed to know this?

Plussat: It was fantastic, the 3 of us enjoyed the stay. The pool is under cover and the kids play room is great

Plussat: Great facility and extremely helpful and friendly staff

Miinukset: All good!

Plussat: great apartments for family stay. not far from centralise facilities. My family travel to Vietnam every year. Thsi apartment is great value, clean and comfort for my family. 05 minutes taxi to food and main areas interested are ok. taxi is cheap. For family travelling is highly recommended and price is value for money.

Plussat: The property’s awesome from people to facilities, it exceeded our expectations. The food served in their restaurant, breakfast buffet, and in-room dining was excellent. The staff’s customer service are

Miinukset: nothing really.

Plussat: Place was great. Staff is friendly and accomdating. Very comfortable stay.

Miinukset: Nearby area doesn't really have much food choices. But oh well it's hcm, good food are everywhere

Plussat: Outstanding beginning to end. Staff very caring, courteous, helpful. Found and retrieved our lost airline baggage in an hour. Beautiful reception, large apartment style room, B and B Italia furniture, huge bed, well equipped kitchen, lovely linens, multiple English speaking tv channels, great bathroom, everything modern and well done. Pool table, great lap style swimming pool, fantastic breakfast, incredibly good value for money.

Miinukset: Absolutely nothing.

Plussat: Great location, cool little bar and pool on roof with good cocktails. Friendly staff. Great hotel, definitely would stay again.

Plussat: Great hotel in the perfect location. Service excellent. Free afternoon tea a nice bonus!

Plussat: Very clean, comfortable, great breakfast and tea. The location is also very good and the staff was very friendly.

Plussat: Very central location with sensational & considerate staff. Having checked in very late due to a late arrival, they readily agreed to an extended checkout. Beds were spotless and room very tidy & comfortable.

Miinukset: N/A

Plussat: Kodikas hotelli, iltapäivätee ja kattoallas baareineen kivat

Miinukset: Aamiainen saisi kestää vähintään klo 10.30 niinkuin muuallakin yleensä. Miksei jopa klo 11 asti?

Plussat: Very friendly helpful staff, clean accommodation in a great location. Great airport taxi transportation.

Plussat: Good location. The rooms are a bit small. The pool area is very nice in the evening. I would say overall great choice for the money.

Plussat: erittäin hyvä sijainti ja oikein mukava ja iloinen henkilökunta

Plussat: Location is perfect. Personal was very friendly. There is a teatime for free, which was good. Breakfast has a big selection.

Miinukset: Bath was not the newest and should be renovated. The shower was in the bathtub. The towels were a little bit dirty.

Plussat: Large and comfortable bed. Jacuzzi on rooftop. Teatime with live music. Helpful and friendly staff. Lots of choice for breakfast

Plussat: - great, clean hotel - amazing breakfasts - friendly staff with welcoming, evry day gifts - good location - comfortable rooms

Miinukset: Really minor issue with room cleaning services - they do not empty trash bins unless you ask.

Plussat: The hotel is right in the middle of district 1, perfect location for visiting all the main tourist attractions in HCM. The hotel itself is immaculate, perfect conditions and super clean. Still, the real asset of this place is its staff. They pampered us from the day we stepped in to the last minute: they gave us a very nice surprise during the afternoon tea for my birthday, sent us little gifts in the evening and made sure we were always looked after. You can often find good offers at the bar, and we found the computer and printer in the lobby very convenient.

Plussat: Location was excellent. Pool was lovely. Ambiance of the hotel created a sense of relaxation even though just outside the door you were in the centre of everything. Rooms were spacious and very comfortable with incredible views of the city.

Plussat: the hotel is amazing! we booked a junior suite and it was awesome.

Miinukset: not enough time to enjoy the pool and spa... my fault!!!! lol

Plussat: Fantastic experience as it was our first visit to Ho Chi Minh City Vietnam.Excellent choice of delicious food.Special thks to Miss Heung who was so welcoming n nice.She even made us taste a fruit Samdobia which was new to us n was found to be very tasty.Strongly recommend

Plussat: Excellent location , very friendly staff, various aunties and restaurants. Very clean and superbly decorated

Plussat: The Reverie is the most stunning luxury hotel I've ever stayed in! Every touch is luxurious & the service goes over and above expectations. They even have a pillow menu. We especially loved coming home after turn down service to fresh fruit & chocolates waiting, with a fire on the tv screens. Staff are all so friendly, knowledgeable & always ensuring your safety. Breakfast buffet is excellent but expensive & so is room service.

Plussat: The staff

Miinukset: Ordering a class of wine top price but problem only giving 125m too stingy

Plussat: everything is always so nice at rhe Reverie!! Never had a complaint.... well maybe the price! i could live there!

Miinukset: The price... for a junior suite its about $400 or more.

Plussat: Location general ambience and staff

Miinukset: Just a little too expensive especially the airport shuttle service

Plussat: Super comfortable bed Luxury interior products Clean and nice room

Miinukset: Pool is closed at 8pm...

Plussat: breakfast buffet was excellent

Miinukset: bed was a little soft for my particular liking

Plussat: Elegance redefined. Staff wonderful. Excellent room . Lovely pool . Lobby lounge . Breakfast. Would be quicker to ask what I did not like - simple - all great .

Miinukset: Totally N/A

Plussat: The staff were very helpful. Special mention goes to MR. TAN NGUYEN of Reservations Department. Many thanks to him for his help.

Plussat: Lovely place great service . Lovely pool . 5 star all the way !

Plussat: Excellent service all round and especially from Lara, who went out of her way to make our stay very comfortable. The lift was not working but the management compensated us with a delicious evening meal in their restaurant. We particularly like the shuttle service to/from the centre of Siem Reap.

Plussat: Isot, tilavat huoneet. Viihtyisä allasalue.

Plussat: Ravintolan ruoka oli hyvää vaikka valikoima onkin suppea.

Miinukset: Ravintola meni kiinni klo 23. Huonepalvelu lopetti toimittamisen klo 23.30. Mistään ei saanut juotavaa, tai syötävää.

Plussat: Facilities are very convenient and clean. All attendants are very kind and this hotel is fully recommended for family travellers.

Miinukset: Shuttle bus is very small and i guess it's not a bus. And, it is inconvenent if family team wants to use it.

Plussat: Breakfast was good apart for some of it sitting too long prior to serving. Position was fair, just a little ways from the city.

Miinukset: General menu could do with some more Western options E.G. Couldnt order a steak.

Plussat: Uima-allas oli oikein viihtyisä ja Hotellista löytyi ihan oikea sauna! Guest Relations -palvelu oli ystävällistä ja he hoitivat kaikki selvitettävät asiat nopeasti.

Plussat: Uima-allas oli mukava

Miinukset: Ravintolassa kaikki oli aina loppu. Alueella on kuitenkin paljon tarjontaa korvaamaan kyseisen palvelun

Plussat: Asunto oli erittäin iso, moderni ja hyvin varusteltu. Kaikki toimi moitettomasti. Uima-allas oli iso ja rauhallinen. Aurinkotuoleja riitti kaikille. Hotellilla oli järjestetty ilmainen shuttle bussi keskustan.

Miinukset: että piti lähteä pois :)

Plussat: Plenty of room for a family of five. Great breakfast.

Plussat: Definitely the best for family with kids. Good play room, swimming pools with shade are the bonuses for the heat in Saigon. We stayed in a 3 bedrooms and very happy as they were all clean. Kitchen equipped with pots and pans for simple cooking. Would be perfect if salt, pepper and other herbs make available for guests to use. Check in and out smoothly. Front staffs and cleaning staffs are cheerful. Great location- walking distance to supermarket by the back door where you could get everything for kids.

Plussat: the bed was the best spect of this trip. i previously had stay at the Hotel Nikko in Hanoi and the bed was hard. this bed was exquisite! lots of pillows, bedding, etc. the pool area is great as well as the breakfast. don’t pass up the seafood buffet, a little pricey but definitely worth it if you can swing it.... 1.2M VD a person.

Miinukset: location isn’t that great as it is on the border of district 1.

Plussat: The staff were excellent couldn’t be more helpful The rooms were immaculate

Miinukset: There is no nightlife in walking distance

Plussat: All staff from bellman front desk, they are so nice and. Fully speak English, they try help for you everything. Breakfasts have a lot choice but nothing good to me. The room not really soundproof. I can hear the room next for talking .

Plussat: Good location! Just a few minutes to travel to the city center by car. Staffs are super friendly, polite and helpful. If you are a fan of seafood, you cannot go wrong with the buffet restaurant on level 2. I also tried Ming Court, a Chinese Restaurant (level 3) and was very happy with their food and service.

Miinukset: Nothing!

Plussat: Absolute best break from hustle and bustle of chaotic Saigon.

Plussat: One of Saigon's finest. Attention paid to each & every detail. Professional, attentive and efficient staff. Comfortable, spotless room with nice spaces to work in.

Miinukset: Location is less than ideal, with very little within walking distance, but a free shuttle runs regularly to the heart of District 1, 10 mins away.

Plussat: Service, hotel, food

Miinukset: everything was perfect

Plussat: The breakfast spread was great. The spa is very affordable. The rooms were comfortable.

Miinukset: When booking I accidentally just put the rooms down for one guest, even thought I had 2. Online the charge for 1 guest and 2 guest were the same. They tried to charge me $30 a guest per night. It was shady, but after explaining that 1-2people online doesn't change the rate. They accepted.

Plussat: Amazing check-in staff, We were given a room in the 23rd floor right near the elevator but you did not hear it. The view from the room was breathless. The room was comfortable and clean. Very luxurious def worth every star! Def book in advance and give this place a try you won't regret it!

Miinukset: Nothing at all

Plussat: vip lounge

Miinukset: the food could be better

Plussat: The breakfast! The simplicity of the rooms. And most importantly the bath tub!

Plussat: This place is excellent. Seriously nice. The staff is awesome, too. The only reason I give it 4 stars instead of 5 is because of its location. As a tourist, it's a bit removed from where you want to be in HCMC. I got a great deal, though, and taxis are cheap and easy to get.

Plussat: The room decor, level of personalised service and hotel amenities were really impressive. I highly recommend the breakfast at the hotel, variety was great and tastes superb as well.

Miinukset: Cleanliness is not up to any hotel standard, much less a 5-star hotel. I found hair on various pieces of furniture like the leather chair, on the bedsheet and on the toilet. There was also a layer of dust on the ledge beside the bathtub and sink area. The shower door wasn’t working well, it was dragging on the floor and every time I closed it, it felt like it was going to break.

Plussat: Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.

Plussat: the bed comfort, the sofa chair

Miinukset: shower cabin not water proof, water leaking outside no shoe shining cream , shoe shining kit music player not working, and/or no working instructions

Plussat: Clean

Miinukset: Nothinh

Plussat: Central location, access to a lot of shops and restaurants in and around the complex. Nice, modern, clean rooms.

Miinukset: Ridiculously high deposit. Prolonging the stay at the property is only possible at a much higher price than on booking.com except you opt for the membership program which gives you some discount but still more expensive than booking online at booking.com. A pretty ridiculous first time experience for these two topics.

Plussat: Location is almost perfect. It was a bit noisy though because of construction works next to it. However, the friendliness of the staff and the quality of the one bedroom unit I had has no match.

Miinukset: I had to wait a bit for the room which was not ready on arrival. But once again, the staff made their best to ease the situation. I used to take my breakfast on the hotel side.

Plussat: Clean and convenient

Miinukset: Room style is so old fashion and the tea bag is look so cheaply.

Plussat: Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.

Miinukset: Nothing.

Miinukset: Everything okay..... Except your car rental option too limited and very expensive compared to other parts of the Asia

Plussat: Room had been recently renovated so it was clean and the layout was excellent.

Miinukset: The gym was well equiped but the room felt tired.

Plussat: Exceptional location

Miinukset: They were doing refurbishment so it was noisy

Plussat: It’s an oasis if you wanna drop a few extra bucks and get quality service and comfort.

Miinukset: The steak on the 23rd floor restaurant was a little over priced for the quality of meat.

Plussat: Spacious room and lovely staff.

Miinukset: All good! Fabulous our second time!

Plussat: Service and clean

Miinukset: Need to improve noise protection in the room

Miinukset: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Plussat: Location

Miinukset: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Plussat: Excellent breakfast, clean bathroom

Plussat: Clean and good location

Miinukset: Comfortable

Plussat: All staffs at 22th floor were helpful and friendly. Nothing to complain

Miinukset: One female staff in front desk was quite impolite and irresponsibility. She showed an attitude like the hotel would not welcome guests whom have reservation room via another partner suck as booking or agoda’s website.

Plussat: The view from the pool was absolutely breath taking at night and the staffs were so helpful and friendly with directions. One staff went out of his way to write down the addresses to recommended hu tieu restaurants

Miinukset: Nothing

Plussat: Nothing, staff not accommodating at all

Miinukset: Was with a very important customer who smokes. Hotel is 100% non smoking, but nowhere on the site was this mentioned. We had to leave hotel and forfeited our deposit. Staff was completely unhelpful and rude. Not recommended.

Plussat: The room is spacious, shower was good and bed was comfy. The outdoor tub we didn’t get to use, cos feel it’s our terrace is right facing to the building that is next to the hotel, and it was under constructions, day time a bit noisy....night time ok. Service was excellent.

Miinukset: A bit noisy during day time as constructions going on next to the hotel.

Plussat: Very nice interior And they upgraded my room free of cost

Plussat: First class service from the friendly team, from the moment we were picked up at the airport. Great food and drink options, and perfectly located for the city.

Plussat: The rooms are really dusty, the lift is smelly. Breakfast is average. The pictures do not correspond at the reality. The hotel is worn out.

Plussat: Great rooms, staff, and location.

Miinukset: Nothing to dislike have stayed before two years ago. Just getting to the point it needs a bit of a touch up. River view that was spectular is now blocked by new development but can't be helped.

Plussat: Hotelli oli japanilaistyylinen boutique hotelli, erittäin viihtyisä ja ylellinenkin. Hyvä sänky. Huoneessa ulkotiloissa oleva poremme oli viehättävä erikoisuus. Kattoterassilla, jolla uima-allas ja aurinkotuolit, oli upeat joki- ja kaupunkinäkymät ja siellä oli miellyttävää rentoutua. Asiakaskunta painottui enemmän aikuisiin, joten alueella oli rauhallista ja aina vapaita aurinkotuoleja. Hyvä ja ei-tyypillinen hotellikokemus kaikin puolin - suosittelen kokeilemaan vaikka parin yön ajan, vaikka muuten haluaisi majoittua edullisemmin.

Miinukset: Hotellissa itsessään ei ollut mitään, mistä en olisi pitänyt. Viereinen rakennustyömaa kylläkin hiukan häiritsi, erityisesti kattoterassilla ollessa. Kalliinpuoleinen vietnamilaisiin hintoihin nähden.

Plussat: Room was lovely, staff were great and bed was excellent

Miinukset: Jacuzzi wasn't really a jacuzzi (or we were too stupid to work out how to turn it on) and some basic things you would expect from such a hotel (corkscrew) were missing from the room

Plussat: This very quirky hotel is in a great location, staff were fantastic, pool area was fab , entertainment, cocktails, food ... you could not fault a thing

Miinukset: No fault of the hotel but the construction works next door were very noisy when on the rooftop terrace

Plussat: Location and Room

Miinukset: Staff rude especially Night Staff

Miinukset: They need to change the toilet, old old toilet and shower

Plussat: Great location lovely staff in the heart of the City

Plussat: Great breakfast and big selection.

Miinukset: Bed was a bit soft for our liking

Plussat: Size of the room Amenity kit in bathroom Saigon Saigon Bar (Rooftop)

Miinukset: -

Plussat: Location is good and room is clean and new.

Miinukset: Renovation is still on going but I am sure it’s for the better.

Miinukset: Varauskesta Booking comin kautta

Plussat: The breakfast varieties are great. Room refurbished. The bottled water is refillable which is environmental friendly.

Miinukset: We prepaid for the breakfast but the front staff did not update the restaurant staff. Miscommunication.

Plussat: Regular business hotel, central location, breakfast was good once we paid extra.

Miinukset: Very corporate, roof top bar access was under refurbishment so it looked like you are entering a building site, the rooms are small and somewhat humid, no window to open!