Santa Monica hotellia

Plussat: Lovely Inn in a slightly edge of town location. Comfortable rooms, homely feeling and free, off-street parking! Staff were very welcoming and helpful. We were served with wine and quite extensive snacks when we arrived early evening which is a very nice touch. Breakfast was excellent.

Miinukset: Nothing - although the inn is expensive for the facilities provided (we had paid less for a country inn with extensive facilities in the days before)- but I don't think it was out of line with Santa Monica generally.

Plussat: Everyone is so friendly and are happy to help in any way you ask.

Miinukset: Everything was perfect

Plussat: Everything was amazing. A beautiful house, very friendly helpful staff, super comfy bed, breakfast and afternoon snacks included, free use of bikes great for cycling down the beachfront. A pretty hidden away garden area is a perfect little sun trap for relaxing, reading a book or just watching the humming birds. Overall a perfect place to stay with a homely feel to it. Would definitely recommend.

Miinukset: I can’t fault this place at all, it was perfect in every way.

Plussat: Everthing: Maureen lovely Rooms and all hous beautiful Park place Sun umbrellas and beach towels for guests Wine and cheese time Cakes home made Bikes Close to beach with small sharks

Miinukset: We stayed for week and will be better larger room Breakfasts only sweet but omelet wasn't tasty

Plussat: Very welcoming staff and wonderful fresh breakfast

Miinukset: Nothing

Plussat: This is the second time we stayed at the Channel Road Inn. The staff is warm and friendly, and the service is wonderful! We especially enjoy the breakfast and late afternoon wine and cheese. It is a home away from home! We highly recommend this hotel!!

Plussat: I love the homemade cookies and sweet meeting card.

Plussat: It is not a hotel :) Nothing better than travel and feel at home. Amazing breakfast, very quiet place. Beautiful, clean and confortable property. Staff very helpful, polite and happy.

Miinukset: N/A

Plussat: This was a wonderful place and I will absolutely plan to return! The breakfast was divine. :) They also provides a pack n play for me and my 3 month old.

Plussat: Very nice, and very accommodating for an early check-in.

Plussat: The staff were very friendly and pleasant. The entire public area was furnished wonderfully. The room was beautiful It is close to the ocean

Miinukset: The bed was a little too soft for me Limited TV Channels

Plussat: Loved Holly, she was very kind and accommodating. She helped us with whatever we needed, and was just a warm and gracious host!

Miinukset: The lightbulb above our spa in the spa suite was broken, which was not ideal. But they gave us a few extra candles to put around the bath.

Plussat: Good location, two minutes by ocean.

Miinukset: Room's windows were near by conditioning system and it was very very noisy during the day and nigth.

Plussat: Nice, clean and comfortable

Plussat: Great interiors, specious and light. Very good breakfast

Miinukset: a swimming pool is a one thing that is missing.

Plussat: Location was great! Good products.

Miinukset: Bathroom pretty tiny. No outdoor space at this property, i.e. roofdeck or patio dining

Plussat: Well- appointed room, good location, nice staff

Miinukset: resort fee was charged, but hotel does not have any resort amenities - no pool, spa, outdoor space

Plussat: The hotel is very well located, one block away from the Ocean dr and a few blocks away from the Promenade. That was our main reason to choose the hotel. The rooftop restaurant is very nice and no so expensive, considering the prices in the area. The staff was nice, specially the people from the restaurant. The "breakfast included" offer consists in a $50 usd daily credit to use in the restaurant at breakfast hours; the credit is enough for a couple to have a good, tasty breakfast. When we had a problem, they tried to find a solution and compensate us for the inconvenience.

Miinukset: The hotel is quite expensive, in line with the area. But at that price you would expect a bit more from the property. There is no pool, and there was a bit of noise every morning from 7am (housekeeping). There are just two elevators for 18th floors and some times you needed to wait a while for them. I let them know in advanced that our 21th wedding anniversary would be one of the days that we were there and there was not even a small detail, not even a note at the room or something to let us know that they care about it; that was a bit disappointing considering the hotel level. The first day, we arrived at almost 4pm and our room was not ready although the check-in time was from 3pm; they apologized and invited us to have some snacks in the restaurant on them till the room was ready at about 5pm. The delay was not cool but they look for a way to minimize the effect. Overall, my impression was that it lacks the final touch that push you to come back.

Plussat: Staff, location

Miinukset: Pool on property

Plussat: Literally Every thing.

Miinukset: It’s a bit far from the beach + no pool

Plussat: I love the location the most, its proximity to 3rd st boulevard, the beach, soul cycle and some great restaurants.

Miinukset: I would have loved a swimming pool but with the beach so close it wasn't the end of the world.

Plussat: Beautiful hotel, luxurious. Penthouse bar and restaurant is gorgeous and also where the gorgeous people hang out.

Miinukset: Parking is valet only and at $43.15 per day. No pool but who needs that when the beach is on your doorstep?

Plussat: Great location and hi tech rooms

Miinukset: Little too pricey

Plussat: Location, ambiance, views and roof top restaurant were all excellent

Miinukset: of the 3 elevators in the hotel, only 1 was working while we were there....resulting in delays in getting around.

Plussat: The employees were awesome. Kind, Welcomng, and very accomadating. Loved the 3 mile car service too. The breakfast was wonderful. Definately would return. It was a great place to stay.

Miinukset: I did have a roach in my room.

Miinukset: The breakfast was very poor!

Plussat: Breakfast was fantastic. Complimentary car was a surprise luxury and very useful. Gym was small but everything was clean and worked. Love the complimentary happy hour. Staff was superb. I have another work trip in July and am switching my hotel to the Ambrose.

Plussat: Staff were extremely friendly and very helpful

Miinukset: No pool

Plussat: Very nice boutique hotel. Would certainly recommend it to friends

Plussat: Everything.

Miinukset: No

Plussat: The employees were polite, attentive and helpful.

Miinukset: It would be nice if they had more than one car to transport guests within the 3 mile radius.

Plussat: the staff was helpful--breakfast had so many choices.they changed our sheets etc. as we are allergic to feathers. Happy hour was fun great bartender--my husband enjoyed trying his milk as well as the wine!!!

Miinukset: the hotel car--the drivers were nice but the car was a disaster!!!

Plussat: Nice hotel with big and comfy room. Breakfast is nice and there's happy hour between 6 and 8pm with free beer and wine (happy days). The lounge is nice and staff pretty helpful.

Miinukset: There's nothing in particular to highlight. Everything was ok but not off the charts, given the price. It's a 25 minute walk from downtown... or just Bird all the way there!

Plussat: . the room was great! very, vry nice staff

Miinukset: breakfast could including some hot dishes to make it better

Plussat: The location was set back from the beach with accessible facilities within walking distance

Plussat: Staff were friendly and helpful. The hotel has the boutique feel. The fact breakfast and complimentary drinks at 6pm are included makes it good value

Miinukset: Location is fine but closer to the ocean would have been ideal for us.

Plussat: Very pleasant yet luxurious presentation.

Miinukset: All was good.

Plussat: Location location location

Miinukset: Loved everything about it

Plussat: Close to beach and pier

Miinukset: Lobby had awful strong odor of diffusers which were nauseating. Bathrooms in lobby floor were stuffed and no running sink water.

Plussat: Great location

Miinukset: The noise of the A/C unit all night long prevented me from getting sleep

Plussat: The hotel was so nice and clean. The staff was super friendly and check in was the fastest I have ever had. The beds are so comfortable and clean and the best part this place is right on the beach. I will definitely stay here again next time I'm in the area.

Plussat: Nothing!!!

Miinukset: The fact that we had to exit the main building g go outside just to get our room. The room cost over $600 a night, one should not have to go outside of the building just to get to their room. If this wa the case, then just stay at a motel!!!

Plussat: Everything was beautiful

Miinukset: N/a

Plussat: Sijainti oli erinomainen. Hotellilta sain lainaan rantavarusteita (tuoleja, rantavarjoja, pyyhkeitä ja lapille uimaleluja). Aamiainen oli monipuolinen (ja kallis. Huoneen hintaan kuuluu aamiainen vain kahdelle, vaikka huoneessa yöpyy 4hlö).

Miinukset: Varattua huonetta ei saanut (sanoivat suoraan antaneensa sen toisille asiakkaille). Yrittivät tarjota tilalle paljon huonompia huoneita ilman parveketta ja merinäkymää, joiden takia olimme huoneen varanneet. Lopulta saimme huoneen parvekkeella ja merinäköalalla, mutta lapset joutuivat nukkumaan vuodesohvassa ja saimme huoneen vasta noin klo 18. Valet parking ei toiminut. Ensimmäisenä iltana toivat meille jonkun toisen auton ja seuraavana iltana, kun saavuimme taxilla hotellille, oli meidän auto hotellin edessä ovet auki ja meille kerrottiin, että respasta oli soitettu ja käsketty tuoda auto ulos. Kukaan ei tiennyt kenelle auto oli tuotu ja kauanko se oli ollut hotellin edessä lukitsemattomana. Näitä hyviteltiin naurettavan pienellä hinnan alennuksella.

Miinukset: Property seemed outdated, didn’t seem clean.

Plussat: Great staff, clean rooms, great location.

Miinukset: Had to wait too long to check in even when we requested an early check in. 4:00 PM regular time got room after 5 PM.

Plussat: Close to the beach and city. Both within walking distance.

Miinukset: N/A everything was fabulous!

Miinukset: Didn't like that the pool area wasn't clean often enough throughout the day. As people left, their food and drinks, used towels were left behind. We had to remove them ourselves to make space for us to sit down on a lounge chair.

Plussat: Perfect place for resting:)

Miinukset: Next to building site so privacy invaded and noisy from about 8am

Miinukset: Staff was friendly but hotel seemed under staffed. Long waits

Plussat: Great location and fantastic room, terrace and view.

Miinukset: Not a good partial ocean view.

Plussat: We reserved thru booking. We arrive and said they had a better option for us. Couldn’t tell us how many beds the suite had we had to see it for ourselves. ( likely B/c it had one less than needed) then upcharged us. Feels like used car lot approach. Then I get my visa bill and they ran charge they 3xs. Burden is now on me to get corrected.

Miinukset: Staff

Plussat: Excellent service, beautiful hotel, great location

Miinukset: No

Plussat: Location

Miinukset: Money value so high to an old and very low class hotel, staff are not friendly, payment at checkout was a bad experience, rooms are not comfortable...etc

Plussat: Great location, clean, beautiful views, lovely pool area. We enjoyed our stay, wish we could have stayed longer!

Miinukset: Expensive to eat on property...$28 for coffee & oatmeal.

Plussat: Friendly at check in and check out

Miinukset: The fruit juice had aftertaste

Plussat: Location on the Beach

Plussat: Very nice ambiance at breakfast and quality was excellent

Plussat: The facility , restaurants , GYM and the proximity of the hotel from nearby attractions

Miinukset: NA

Plussat: Good location, which is nearby beach for you to enjoy nice beach activities with family, also good restaurants and shopping surrounds. Thanks

Miinukset: Bathroom, hope to have shower room, thanks

Plussat: Everything is beautiful, the service, the view, the cleanliness and the food, I hope I will go back there again

Plussat: Loved the location, vibe, bikes and staff

Plussat: Great location- great pet policy and the Fig restaurant is fantastic

Miinukset: Rude check in experience

Plussat: everything ! the pool, the beds, the location, all of the staff at the concierge desk, the breakfast !!!!!!

Miinukset: leaving !

Plussat: I love the classy decor and furniture, very comfortable in the lobby

Miinukset: I liked , e everything

Plussat: Location, pool

Miinukset: False fire alarm, peeling tub, dripping shower, landscapers banging on window in the morning while trimming things, only pay on demand movies and additional fees. For a ---$+ one night stay i wouldn't recommend it or do it again. The staff was lovely thou

Plussat: The view was also amazing

Miinukset: I picked this hotel so I can enjoy a day to relax but I did pick this hotel for their pool which was closed to a private event which I was not told when I arrived or when I booked. If I had known I would of book a different hotel.

Plussat: The location was great!

Miinukset: Our room was not ready at 7pm. Considering checkin is at 4pm this was very disappointing. We had to wait over two hours for our room and when we did get it the bathroom was broken

Plussat: Beautiful property, well appointed and a lot of character. Attentive staff.

Miinukset: Check in was late for a ton of people. Obviously needed more cleaning staff.

Plussat: Unique ! Diferente. Great surroundings. Original.

Plussat: Beautiful ambiance! Special place!

Miinukset: The food was a bit slow but delicious all the same!

Plussat: Great location, friendly staff, feels like you are staying in a neighborhood and not just your average hotel. Breakfast room service was outstanding. Definitely would stay here again!

Miinukset: The bathrooms were incredibly small...almost airplane small when trying to sit on the toilet. And...as with any older building you can here the pipes an awful lot.

Plussat: The front garden is very inviting to relax in, as well as the cool and dark lobby is. Old fashioned building with a modern twist.

Plussat: Huge beautiful room, very friendly staff and great/quiet location.

Miinukset: Air conditioning system is poor. It is not controlled in the room, which was bizarre, requiring a change in room. Also, the bathroom needs updating.

Plussat: Just everything about the place, the decore, the staff, it was all a little quirky, which I loved.

Plussat: What a charming place for a get away. Old world beauty and comfort. The staff were very personable and accomodating. Can't wait to go back. Totally beautiful.

Miinukset: I liked everything.

Plussat: The place is great for those who want to be left alone whilst also knowing if you need something someone is always on hand. Loved it from start to finish, expect to walk,(european walk 12mins to grocery store). The guys were great food was also good. Big shout to Eddie! My man We took a king studio and were thrilled, kitchen also great. Shower amazing Can’t wait to come back x

Miinukset: Nothing

Plussat: Lovely hotel with great vintage meets modern decor. Friendly staff and very clean. Central location

Plussat: Location was perfect, quite street but short walk to shops and great restaurants. Super friendly and attentive staff, comfortable beds and clean. Would've loved to try the breakfast that looked amazing, but didn't get the chance.

Miinukset: Bathroom was kind of small in the Classic King Room.

Plussat: The style and furniture of the hotel. It’s very cozy and comfortable. There’s a nice patio and lots of spots to sit and read or work or have coffee.

Miinukset: Parking is very pricey. 45$/night and when we asked for a permit the use it hit street parking they said they were out!

Plussat: Nice hotel but too expensive for what it is

Miinukset: Too expensive

Plussat: Best location!!! Good room

Miinukset: Pool was to small

Plussat: Location!

Miinukset: The noise

Plussat: Location

Miinukset: Breakfast was very poor

Plussat: Where it was located.

Miinukset: Everything except it's location. The room was dirty, the coffee maker was broken, there was food under the bed from other guests who stayed there before us.

Miinukset: My rather expensive watches were disappered from the room when we went to dinner. Moreover i didnt ask for cleaning the room, but they did it. Then i was complaining to the reception and security guy with the request to check camera. After 2 hours of waiting they promise to come back to me with the results of their exploration but nobody came back to me even with apologisies.

Plussat: Lovely rooms

Plussat: Location

Miinukset: Pricey

Plussat: Sijainti hyvä.

Miinukset: Late check-out ei ollut mahdollinen.

Plussat: It is a modern hotel, near of everything you need to do it.

Miinukset: The bed and pillows are not comfortable, the pool is really small and it is to expensive.

Plussat: Nice Location

Miinukset: No food avaiable in room service after hotel restaurant closing time .

Plussat: Location was great!

Miinukset: Mattress was worn out and sunken on one side making me feel like I was constantly falling out of the bed. The pillows felt like a sack of rocks!

Plussat: The location

Miinukset: Very overpriced

Miinukset: Bathroom a bit basic, shower not great

Miinukset: Distance between bed and head board is too large. Pillows fall through all the time.

Plussat: Great place - great location

Miinukset: No water in room. only evian with a $9 price tag. when contacted the staff they didn't mention water available in the lobby. no help.

Plussat: Fantastic location and close to everything.

Miinukset: Fire pits at pool were always booked with No-one actually using them.

Plussat: Location Food Size of the room

Miinukset: Small swimming pool

Plussat: Excellent location, modern and neat

Plussat: A great property, well presented and creative. A pleasure to be in. Good size room, with excellent views across to Santa Monica Beach. Central to everything.

Miinukset: The restaurant was expensive but convenient as we arrived late.

Plussat: It’s clean, bed is super comfortable. Excellent location, friendly and accommodating staff.

Miinukset: I liked everything about my stay and the property.

Plussat: Decoration

Miinukset: Yes I asked for a cup of hot tea. They charged me $6 for it. I was paying $-- A night. Also, I asked for ice they never brought it for me. Very disappointing.

Plussat: Rooms are well thought out.

Miinukset: I wish that the cafe in the lobby would have more options.

Plussat: clean and tidy; guest laundry facilities; location was excellent

Miinukset: Noisy air conditioning and poor water pressure in shower

Plussat: Siistit huoneet ja hyvä sijainti Santa Monicassa.

Miinukset: Aamupala ei ollut kummoinen, joka nautittiin kertakäyttöastioista.

Plussat: Clean, modern, well equipped rooms. Helpful staff, onsite parking. Close to shops and beach.

Miinukset: Lacks personality, no bar, didn’t like eating off paper plates at breakfast. It was noisy at night and early morning.

Plussat: Security measures are well done - and appreciated, as the hotel sits on a busy corner. All staff were friendly, knowledgeable and efficient. Breakfast was abundant, fresh, and offered a lot of variety. The hotel is just a few years old, so everything is new and clean. The rooms are spacious and well appointed. Blackout blinds helped keep the light out.

Miinukset: The only negative - our rooms faced Colorado Ave, where a busy metro line station sits - is the rather loud announcements made at all hours of the night/day.

Plussat: Sijainti oli mahtava, muuten ihan perushotelli.

Miinukset: Pieni hune perheelle.

Plussat: autohalli palvelupelasi todella hyvin. ja oli lähellä respaa. Ystävällisiä nuoria miehiä hoitamassa hommaa täys 10 pistettä

Miinukset: Aamiainen on ala-arvoisin mitä olen näin uudessa hotellissa saanut. Käytännössä munakokkelia ja leipää. tarjolla ei esimerkiksi ole leivän päälle mitään muuta kuin ylähuuli ja tämä on totta. Marmeladia löytyy kyllä jos siitä leivän päällä tykkää Katselin lapsiperheen isää kun se ihmetteli mitä lapsilleen antaisi. Tarjoilija toi jugurttia kun nekin olivat kuulemma hetkellisesti loppu. Banaaneja oli tarjolla. Astiat pääosin pahvisia!!

Plussat: The hotel is all new... the room is huge and very comfortable. I loved the location. My family loved as well.

Miinukset: It's pricey. I was hoping to pay less for it... to be honest.

Plussat: Nothing

Miinukset: Cleaning very poor . The room was very dirty and considering the price (very hight) it is like we paid 4 times more the real value of the room. My baby suffer with allergy and due the dirt of the room he couldn't sleep properly for the breathing due to the dust... I will post photos of the room when possible.

Plussat: Great location, good aircon, nice rooms.

Miinukset: Breakfast is underwhelming and super busy, but kids loved it. Pool very disappointing if you wanted to relax and sunbathe in the afternoon, as the area is almost totally covered by a roof and is in shade (great for the kids). Pool is tiny - more like a private backyard size- and very warm! Uber always waited over road at Marriott instead

Plussat: Nice and new

Miinukset: Tiny pool

Miinukset: Everything was perfect

Plussat: Fast service overall. Very nice Valet parking staff

Plussat: Rooms are fantastic

Miinukset: Everything was great

Plussat: Great location, beautiful property and beautifully decorated rooms. Great views from the ocean front rooms only.

Miinukset: The first night we were there the toilet broke which was very inconvenient because obviously we couldn't call for it to be fixed in the middle of the night. And the only bathroom available in the hotel other than the room bathrooms is in the restaurant and was closed in the middle of the night. It was terrible and definitely put a damper on our stay. Definitely not 5 star service. I think the hotel should have tried to compensate us somehow but sadly they did nothing.

Plussat: Great location and facilities. Big rooms. Super friendly staff. Nice pool and overall a great place.

Miinukset: A bit to expensive. On the other hand it was a very nice place.

Plussat: Great location. Lovely staff who were very obliging.

Plussat: Great location close to the beach. Spacious rooms. Very private, quiet and relaxing. Accommodating staff. Excellent poolside food service and terrific Sunday brunch.

Miinukset: Nothing.

Plussat: Great location. Friendly staff.

Miinukset: Renovation ongoing / to be completed soon

Plussat: our room had a balcony. the restaurant inside the hotel was ok. overall the staff was friendly and answered all requests.

Miinukset: I booked the the room with one king size bed. it was our honeymoon and I wrote about it in the comments on booking .com when I booked this hotel. We came in the evening by car and the Valet parking costs was 50$, although it is free across the street. We overpaid (around 1300$ per 2 nights and breakfast was not included!!!) for a stinky room with a view of the wall and two different beds. I asked change this awful room and we were said to pay in addition 50$!! of course we paid it. no normal bathroom, looks like a pit for shower. The room has a Nespresso coffee machine, but bring the capsules with you, because we were given all the crumpled capsules to such an extent that none of them could even fit in the hole. It looks like a poorly made art hotel. We stay only in five stars hotel and the Ocean beach club hotel is three stars maximum!

Plussat: Everything! I loved this place. Great location, friendly and attentive staff, large room, beautiful decor, beach cruisers. I will be back!

Miinukset: Only complaint was the walls are thin and you can hear neighbors

Plussat: The hotel refurbishment is stunning. This is truly a special little place in Santa Monica. I stayed the first week of opening and it honestly felt like the staff had been doing this for months. Nothing was a problem and the rooms are amazing.

Miinukset: Nothing. It was absolutely perfect and I will return next time I am in the west coast.

Plussat: The stuff was amazing science we arrived and until we left Thanks for all of them

Miinukset: I didn’t get chance to stay more :)

Plussat: The staff was very helpful and friendly. The breakfast was one of the best breakfast buffets I have had in a long time. The hotel was within walking distance of all the city amenities, commerce and beach, yet it is in a quiet area. The amenities in the hotel were great, with an excellent pool and hot tub for a city center hotel. The room was large, clean, with all the comforts and a very comfortable bed.

Miinukset: The hotel was definitely not cheap, and the overnight parking was too expensive for the price we already paid for the room

Plussat: This is a great hotel for families. The location is very convenient for the beach and the plenty of restaurants and activities on the sea front. The staff are very friendly and helpful and the rooms very comfortable. There is a good pool facility and an adequate gym (better than norm for a hotel). The breakfast selection is broad and decent value at $20 per person (we had come from Hilton San Francisco which charges £39 for half the selection!). We asked for quiet rooms away from the freeway and they were very quiet. Definitely recommended for anyone stopping in Santa Monica.

Miinukset: Valet parking at £39 per day (plus tips) but we picked up on a suggestion to park in the Civic Center car park (easily accessible opposite the hotel) which charges $14 per day and $5 at weekends.

Plussat: Nothing

Miinukset: Nothing

Miinukset: Staff overall had unwillingness to assist and even requesting a simple task seemed to be a problem everytime we asked for something.

Plussat: Valet Pool

Miinukset: Room furnishings and linens poor. Lack of outlets in room.

Plussat: The location is brilliant

Miinukset: The service was slow and the hotel lacked flexibility when it comes to guests services

Plussat: Clean, spacious room, friendly and helpful staff

Miinukset: Very expensive parking.

Plussat: The valet was on it they were all great

Miinukset: The water pressure

Plussat: Meals in the restaurant were great. Room service was officiate. Beds were comfy. Loved the free shuttle service around the area.

Plussat: The location- it is a ten minute walk from the beach.

Miinukset: When I arrived, I was assigned a room that someone was already occupying!

Plussat: Hotellissa oli erittäin hyvä aamiainen. Myös uima-allasalue oli hyvä.

Miinukset: Varasin seurueellemme (5+1 henkilöä) huoneiston, jonka hintaan kuului aamiainen. Ensimmäisenä aamuna minulle väitettiin, että aamiainen kuuluu vain kahdelle. Asia selvisi (ja saimme aamiaiset kaikille), mutta en pitänyt siitä, että meiltä edes yritettiin laskuttaa lisää rahaa jo muutenkin melko kalliinpuoleisen majoituksen päälle.

Plussat: The people and food were very good. Very good workout facility

Miinukset: The property itself felt old and out of date

Plussat: Locations and modern decorative cozy!

Plussat: Nice hotel with comfy beds. Jimmy was wonderful and helped us to book activities. Very kind and attentive to our wishes.

Miinukset: Too expensive and the mandatory resort fee was a surprise for us. We didn't use any of the resort facilities so that was just a lot of money for nothing.

Plussat: We love Le Meridien Delfina and it’s the place we like to stay when we go to LA. The staff is wonderful always. This time we had to leave early for a funeral and they were incredibly accommodating.

Plussat: The hotel was very nice and staff was fantastic!

Miinukset: The location seemed much farther from the beach than i had expected! The food and fees were very expensive.

Plussat: Location was great. Staff at the reception really nice (Patrice). Good social areas. Room was very nice with a small balcony facing the pool. Nice pool although the weather was not inviting! Overall a very good experience.

Miinukset: There was strong noise coming from some Aírton machine or similar. Breakfast was average and, although complementary, staff was just working for tips. Very annoying! Valet parking was complementary but took some time. Also there, although there a sign stating no tipping, clearly people tipping was served faster!

Miinukset: The toilet was clog. Though there was a bag stuck in there but when we pull the plastic out with a stick it was a Kotex that got expanded. It was a nasty thing to we pull out of the toilet. We should have call for service but we didn’t.

Plussat: Champagne as a welcome drink. Friendly staff.

Miinukset: Water pressure was sometimes low in the seventh floor room. The pool is tiny, and there is no hot tub.

Plussat: Nice overall

Miinukset: The a/c compressor in the window unit made a terrible noise all night and kept us up so we didn’t sleep at all.

Plussat: The staff was very nice.

Miinukset: It is not centrally located. The room was very small. The bathroom was so small there was nowhere to place our things on the countertop. The shower was uncomfortably small.

Plussat: Location is good. Front desk is helpful and friendly.

Plussat: The staff was outstanding. The view was beautiful. The hotel was beautiful.

Miinukset: Doors very close together. The people slamming their doors was very loud.

Plussat: It was beautiful and so close to beach.

Miinukset: N/a

Plussat: Location, modern, clean, comfy

Plussat: Location, modern, clean, comfy

Plussat: Location, modern, clean, comfy

Plussat: There was coffee, microwave and a fridge in each room.

Miinukset: There was 15 minutes walk uphill from the beach.

Plussat: Great location. Staff was extremely helpful and friendly.

Miinukset: There is no A/C.

Plussat: Great value, clean & modern inside out

Plussat: Clean and a shortish walk to the beach. Great little bike rental shop steps away.

Miinukset: The room was too hot. No AC and it heated up despite the cool temperatures outside. Leaving the windows open at night was a little scary.

Plussat: The location is great! It has been nicely updated and the room is clean and comfortable.

Miinukset: There in no A/C. We had two fans, but couldn’t really open a window to let any of the cooler air in from the outside. It was definitely warm and stuffy.

Plussat: Very helpful and friendly reception lady

Plussat: Erittäin siisti ja kadun liikenteestä huolimatta rauhallinen. Kävelymatkan päässä Pieristä. Kahvia sai ympäri vuorokauden respasta.

Miinukset: -

Plussat: Unbelievably helpful staff.

Plussat: Siisti huone, mukava sänky ja mukava henkilökunta

Plussat: Champagne on arrival at reception - the welcome was amazing!

Miinukset: No gluten free labelling in the room service menu and limited knowledge of options when I called to ask.

Plussat: Staff was beyond incredible, friendly, helpful, the highest level of customer service. Quiet and comfortable place to come back to after a long day. Pool was relaxing, rooms quite nice. Fantastic stay and highly recommend staying here.

Plussat: This hotel blew my mind. They exceeded every expectation I had and the staff went above and beyond to see that we were taken care of. Thank you so much!

Plussat: Proximity to the beach and shopping area.

Miinukset: Shabby hotel with some slap dash renovations done to it. Sloppy paintwork etc. No coffee maker in the room. Only a table top ironing board but no table to put it on. At 2pm my room still hadn’t been serviced.

Plussat: The bed, cleanliness and Hannah

Miinukset: We had a misunderstanding but was resolved.

Plussat: Very nice people work there. Very attentive staff and very clean

Plussat: The pool was the only thing that was okay at the property everything else was awful , the room was too small the price was too expensive it looked like it should have been torn down along time ago,the exercise room was small and the area it was in looked like it should of been in a haunted house area it was dark and gloomy, the rooms itself were so cold very uncomfortable not fit for a family at all. The hallways were very old , the windows in the room had to screens on them so very hazardous the bathroom was very slippery we had to lay towels down everywhere if we didn’t someone would have slipped. The bathroom shower and tub area had to direct knobs saying hot or cold another accident waiting to happen and the fridge was broken we couldn’t sleep without it rumbling and sounded like someone was breaking in it was the most horrible stay ever, never returning to this haunted run down place.

Miinukset: I absolutely didn’t enjoy this stay at all it was so awful I had to go down the street to get a room at the shore hotel .

Plussat: Love the staff more than anything, I wish the price was a little less, location is p e r f e c t

Plussat: Location was excellent and staff very friendly and accommodating

Miinukset: Very overpriced for the standard of hotel. No more then a 3 star plus in the UK. Parking overnight was 50 dollars

Plussat: Door staff were helpful

Miinukset: The first room they gave us didn’t even have the room to open our bags , asked for an upgrade not a problem for an extra $2400 for 5 nights .. no thank you .. offered us another upgrade for half price $800 .. we accepted and then had to put up with drilling in the level above the entire stay and the fire alarm that went off all night in our room and kept our 15 month old granddaughter awake ALL night , the staffs response the next day , sorry I think that issue has been fixed .. no one willing to help make it better ..

Plussat: Sijanti oli hhvä ja ystävällinen henkilökunta

Miinukset: Huoneeseen kuului käytävältä kaikki melu, sisustus oli ollut hieno joskus kymmeniä vuosia sitten

Plussat: Location, location, location!

Miinukset: Lack of gluten free options on the room service menu.

Plussat: Great location and great view of the ocean. Updated rooms and cute courtyard.

Miinukset: Nice to have parking but lot was so tight and hard to maneuver at times. Plus it shouldn’t of been an extra cost with how much the room was.

Plussat: The staff was very friendly and accommodating. Beautiful view.

Miinukset: No breakfast... no microwave.

Plussat: the room was very clean. the bed was so comfortable. The shower was easy to set the correct temperature. The hotel was very secure and close to the beach.

Miinukset: Parking was very expensive $32.00

Plussat: I block to ocean

Miinukset: cash refrigerator deposit frige is all full useless

Plussat: Very central and close to Santa Monica , Venice Beach , and beach...

Plussat: Wonderful hotel, great staff!

Miinukset: A little noisy and lights burning out front all night.

Plussat: The location was awesome, the bathroom was large and it had a well-equipped kitchen.

Miinukset: The place was not particularly clean. The carpet has some really gross-looking stains. The place stunk like gutted fish - probably from the freezer, which I had to scrub but it still stunk. The bathroom sink is clogged and slow. I requested an additional hand towel and wash cloth (only 1 was provided for 2 people) and, after numerous attempts, I finally received them.

Plussat: The place was amazing, view awesome. Helpful stuff with heavy luggage.

Plussat: Amazing views, excellent location. 5 minute walk to the pier. Very clean and comfortable.

Plussat: The location. Just up the hill from Santa Monica Beach with only a park and a parking lot between.

Miinukset: No.

Miinukset: Considering we paid over £200 for a one night stay we expected more than a very small, shack-looking room with a small en-suite. Reception consisted of a similar looking, small room and we had to haul very heavy bags up a set of steep stairs. There were no breakfast or snack/bar facilities and the only water available in the room was an over-priced bottle of Smart water. Parking was an additional £30. Overall, this hotel was a glorified motel and we would definitely not recommend it unless you pay around £100 for the night (which is highly unlikely given the ridiculous prices).

Plussat: Location was great