The One Executive Suites Managed By Kempinski Shanghai

Very nice and kind atmosphere at the lobby. The staff is absolutely professional and well trained. The breakfast was excellent.

The warm welcome upon arrival was really appreciated by us all. The staff was very helpful and efficient in checking us in and making us comfortable, especially when we arrived relatively late in the evening. The apartment was very well-appointed, ample and comfortable. We felt very welcomed by the personnel every time they saw us, and always went out of their way to say a hello and help out. The General Manager (I assume) was always present in the front of house, greeting and talking to guests, which creates a very great impression for both guests and staff. The location of property is ridiculously handy - so close to the hustle and bustle of Nanjing West Road and yet tucked away quietly among the locals. The proximity to the metro is super convenient!

Nothing to note.

Localisation. Close to subway. Fast reaction of staff for any request. I booked for two nights but check out at 6 pm - and received discount for unused night without request.