Good location, great features.
We chose this hotel really for two reasons: we booked fairly late (just two weeks before the solar eclipse) and had trouble finding accommodations, and the room taxes in other St. Louis-area neighborhoods were ridiculous. For just a few dollars more than a "regular" hotel a few towns over, we got a good-sized, well-appointed room and a fantastic breakfast in a location that was easily accessible. The room was clean and comfortable and the parking was ample and easy to get in and out of. We would certainly reconsider coming back here in the future.
The biggest gripes we had were really a result of the huge influx of people for the solar eclipse: the front parking lot area was full and we had to go to the rear entrance just to park while checking in, the breakfast line was quite long on Saturday (and there were limited spaces to sit down to eat it), and the pool felt a little small for the number of people. Any normal weekend, I imagine these issues would not be a problem.
Update your info on the hotels and their amenities
Nothing. The room was just like every other hotel room.
The fact you advertised on-site spa services that was our main reason for booking, only to find after checking in that they haven't offered spa services in over a year! Not to mention the dance nationals event going on at the hotel and the dozens of little kids crowding the hot tub so that we couldn't even enjoy that much of our stay. The staffs solution was to buy us dinner of which we still had to pay for our 2 drinks and desserts and they couldn't even get that part right and had to be remade. Highly disappointed in the hotel and your outdated information that you boast.
Large Room, but carpet, furniture, and curtains co
The Room was large and the beds were comfortable. The bathroom was also updated. The complimentary breakfast was awesome!
The curtains look liked they had blood splatter on them from a crime screen. The carpet was extremely gross. The furniture had holes and was old and not appealing. Didn't like the amount of children in the pool past 9:30 pm. Made it uncomfortable so the group of adults didn't swim. I checked in in the morning online, received a text message stating my room would be ready at 3:00 pm. Checked in at 3:30 to be told I no longer had a room. Then the front desk charged me for the room twice! I kept showing him my text message stating I had a room and he insisted I didn't. The front desk the following morning said they fixed it, but I have yet to see a refund on my card.
Embassy Suites St. Louis - St. Charles sijaitsee kokouskeskuksen yhteydessä, ja Ameristar Casino St. Charles ja Hollywood Casino Amphitheatre 5 minuutin ajomatkan päässä. Käytössäsi on kiinteä internetyhteys (lisämaksusta), business center ja limusiini- / town car -palvelu. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 319 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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