Iraklion hotellia

Plussat: Perfect place! Very kind crew! We will visit for sure again!

Plussat: Great Breakfust, nice staff

Miinukset: The Gym was not good, most machines did not work and it was very small and basic stuff were missing.The inside pool was too cold and shopuld have been open longe3r than 19pm.

Plussat: The extremely nice and friendly staff and amazing food!! All the services provided!! Loved staying there and would highly recommend it!

Miinukset: The cleanliness of the bedrooms.

Plussat: The food was the only let down

Plussat: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Miinukset: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Plussat: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Miinukset: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Plussat: The food here was pretty good. The pool was nice and deep. Our room was huge.

Miinukset: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Plussat: Breakfast was great and the staff is friendly and very helpful

Miinukset: The room we had was a bit small bu that wax our only complaint

Plussat: Nice hotel, excellent restaurant, friendly staff. Bed very comfy and rooms very quiet

Miinukset: Rooms were rather small

Plussat: Everything!

Plussat: Location

Miinukset: Air conditioning was noisy

Plussat: Awesome stay, friendly staff, clean and upscale

Plussat: entrance, reception, facilities, location,

Miinukset: very very small room and bathroom like in Ibis hotel, waitress in bar not very kind to customers, breakfast not enough big for 5 stars hotel

Plussat: The hotel facilities were new, but the location was a bit far from the center.

Miinukset: NO

Plussat: Since the recent renovation, the quality of rooms is outstanding. Breakfasts and bar menu excellent. The standards of service and staff friendliness are exceptionally good.

Plussat: Excellent facilities. Staff can be friendlier in their service and less automative.

Miinukset: Staff should learn how to smile more and show more warmth and friendliness.

Plussat: The staff is very helpful, professional and quick. The hotel is brand new, nice and clean. Good Gym. Very good breakfast.

Plussat: Great hotel. Excellent staff, especially wait staff. Really comfortable beds. Nice hotel which I'd recommend.

Plussat: Good location, easy to find. Breakfast was a buffet with everything, excellent. Liked the balcony, busy street below to watch but some traffic noise when trying to sleep.

Miinukset: For some reason they have 2 single beds pushed together instead of a king or queen.

Plussat: hotel staff eager

Miinukset: small rooms

Plussat: we loved everything. Pool looked and was fantastic. Whole hotel was really beautiful nad staff friendly and welcoming

Miinukset: no - loved it all

Plussat: The fact we were upgraded for a club suite on arrivval and everything is brand new, clean, with good service. would like to reccomend anastasia on reception who was

Miinukset: cocktails at the bar were bad

Plussat: The staff were very friendly

Miinukset: The website said the hotel had facilities that it didnt have eg.pay tv , day spa and wellness centre , 24hour room service

Plussat: Everything Especially delicious breakfast

Miinukset: Noise from nearby restaurant

Plussat: Very good location, clean room and friendly staff

Miinukset: We requested room with double bed. We received an email confirming the request. When we arrived we found out that the room had 2 single beds and was smaller from what we expected. Reception informed us before checking in that the room was upgraded but it was smaller than the one from our previous stay and without the large double bed.

Plussat: very comfortable beds , the staffs were very friendly and helpful.

Miinukset: Very noise location.

Plussat: Deluxe huone oli mahtava

Miinukset: Vessassa ei ollut ikkunaa

Plussat: The convenience to town, Superb Breakfast. Easy parking.

Miinukset: Better lighting in the shower area, and more secure entrance from the street, anyone can come in and up lift to room.

Plussat: Really good breakfast and the service was great

Miinukset: To much noise from the hideous bar/club / what ever it was, I couldn't sleep the first night and changed rooms after midnight. The receptionist did the best but he couldn't do anything for the next building noise. Next day we had an upgrade to a great quite room

Plussat: Stay often. Always nice friendly staff. Very good breakfast.

Miinukset: Steps to the front door!

Plussat: Pidimme mm. kattoravintolan näköalasta. Aamiainen oli monipuolinen ja ravintola tilava. Sijainti oli hyvä meille tärkeiden kohteiden kannalta (Katariina Siinailaisen ikonimuseo, Pyhän Matteuksen kirkon seinämaalaukset, Arkeologinen museo jne.) Emme tiedä lentokenttäkuljetuksesta, koska jatkoimme vuokra-autolla Haniaan.

Miinukset: Pysäkointipaikka oli hiukan kaukana (200 metriä) hotellilta, eikä löytynyt heti, saimme karttapiirrosmonisteen, kun kävemme uudelleen kysymässä opastusta. Tämä oli oikeastaan ainoa miinus.

Plussat: Perfect location and very nice personal - they were really friendly and helped us with any question we had. Huge breakfast buffet - everyone could choose from it!

Plussat: Location

Miinukset: Right from start check in was not really polite . Hotel did not have all the information with them to check us in. Room was so small considering we have paid for deluxe double room .floor tile was broken i slipped 3 times during my stay and when requested to fix no attention was paid to it at all . Also one if the staff member was absolutely rude . Breakfast was boring dry not fresh at all .

Plussat: Fantastic breakfast in panoramic terrace. Indoor parking nearby included.

Miinukset: Absolute value for money! Good location, great staff! Highly recommend.

Plussat: Good location, value for money, less than 10 mins on foot away for the center, good breakfast with variety of choices. 2d time there, parking is not an issue, lots of eateries and coffee shops around. We'll be back again soon.

Plussat: Siisti ja asiallinen hotelli kaupunginmuurin vieressä. Perusasiat kunnossa ja kohtuullinen hinta. Voisin valita toistekin, jos olisi noille hoodeille asiaa.

Miinukset: Huoneeni oli käytävän viimeinen. Wi-fi oli siellä aika kehno mutta pelasi mainiosti aulassa ja ravintolassa. Se ei ollut isokaan puute, kun roaming ei maksaa enää ekstraa.

Plussat: Always stay when in heraklo as I have done for past ten hears...what's there not to like?

Miinukset: Leaving...

Plussat: Loved the powerful showers.

Miinukset: Nothing really.

Plussat: Very good location, walking distance from the city center, bus and taxi station in front of the hotel. The room was very spacious with a very large (and confortable !) bed. The room is very quiet, when the window is closed you don't hear anything from the outside. All was very clean. Very friendly staff; we checked in quite early and managed to get our room ready in 10 minutes. As we were also leaving too early for breakfast they insisted on preparing for us a basket with fruits, sandwiches and drinks. Very good for the price compared to other hotels in Heraklion. We will definitely come back.

Plussat: Kylpyhuone oli todella siisti ja nykyaikainen. Hienot maisemat 5. kerroksen ravintolasta ja maistuva monipuolinen aamupala. Tosi ystävällinen henkilökunta ravintolassa. Pysäköinti sisältyi huoneen hintaan muutaman sadan metrin päässä parkkihallissa.

Miinukset: Vilkkaan kadun varrella joten melua riittää yötä päivää. Huone oli hieman elähtänyt ja sänky liian pehmeä. Parveke kadulle mutta melun ja likaisuuden takia sille ei ollut käyttöä.

Plussat: The 5-th floor terrasse with beautiful view (sea and city walls). The space in the room. Other reviewers have complained about the noise, but at the 3th floor window & store closed, it was no problem for me.

Miinukset: The weakness of the global artificial lighting in the room (not comfortable to read except lying on the bed...)

Plussat: The service was pleasing and the accomodation was comfortable.

Miinukset: Nothing we did not like.

Plussat: I arrived late and could not get a taxi from the port. I called reception and they arranged it for me very quickly which was much appreciated. The service was excellent and the room was large and comfortable.

Miinukset: The location is a bit loud and busy so not entirely good if you are looking for a quiet night's sleep.

Plussat: The restaurant food was first class

Plussat: The hotel was good located and it was confortable. The personnel was friendly and the room and the badroom were big enough.

Miinukset: Little details were not improved, as the light in the badroom or the doors of the rooms. It seems to be an old hotel, renovated and definetly clean kept. The outside facade needs some improvement, but at this time, it seems that most of the houses of Heraklion need paint.

Plussat: access to the city view from 5th floor

Miinukset: Value for money A two bedroom room priced as a three bedroom Room facilities Cleanliness Bathroom Lack of fridge Lack of curtains

Plussat: Breakfast View

Miinukset: Cleanliness Room facilities Bathroom

Plussat: Breakfast was great.

Miinukset: The bathroom was horrible. The shower area is the smallest in the world!!

Plussat: clean & good breakfast

Miinukset: The noise from streets make sleep difficult.

Plussat: mainly the location

Miinukset: should improve bathroom cleaning

Plussat: The crew was king, helpful, understanding and welcoming all the time. Adding to the fact that the food was good and versital and the location close to the beach, we couldn't ask for more (:

Miinukset: There were no nets on the doors and windows.

Plussat: Comfortable stay, good location. Food good for A.I. Most staff were excellent but tall young barman had bit of an attitude issue at times.

Plussat: I travel a lot and this was AWESOME for that money. We had all in. DELICIOUS FOOD since morning till night. Personal was very nice, they helped me with bus connection searching, baggage, parking of my quad, there was no problem with nothing - appreciate receptionist Despina oh my god she was superawesome. Really. About personal really best hotel I have ever met. Room was nice as you can see in the pictures. There are lot of shops and pubs, restaurants nearby. Two pretty beaches just next to the hotel (and others just 10 minutes of walk) or you can take bus or rent moto and go wherever you want like we did. I do recomend this hotel very much and I will come back I swear.

Miinukset: I liked it a lot as you can see but there are some little things which could be easily better for my next stay :-) We had apartment number 54 I think - just above sitting spot of hotel boss :-) - AC goes off if you open balcony door for few seconds.. ti would be good to set for example 5 minutes interval - Toilet seat does not stand vertically so you have to sit every time and its still falling on your back, omg :-) - When you go to balcony there is next balcony on the left and there is some spray left and rubbish from history - Too little rubish bin in the room - there is space for literally nothing - Blue/white bulbs in the room feel like hospital sometimes, warm bulbs are much more comfortable - Wooden ceiling is little bit dirty from the colour of walls, it would be good to clean it

Plussat: The chef IS something to write home about!

Miinukset: Great staff and food. Wonderful beach right next to the property. Loved it!

Plussat: Nice staff, especially waiters - super nice, friendly, always helping with smile! Good food (can't say healthy, but good), especially pizza, just amazing! There is a lot to choose from, you can always find something that will amaze you. Lots of desserts, including fruits, cakes and ice creams. Good coffee, I really liked it! The drinks like rum & coke also good, however each one had a different amount of alcohol in it. The wifi is accessible in most of the places. The entertainments were nice, during our 4 days stay we experienced two dance shows and a live concert, it was great to just sit and chill with a drink. Very nice all inclusive, lots of food and drinks, there is no way you are gonna be hungry there! Very comfortable beds!

Miinukset: Starting from the beginning, when we arrived the room was not ready yet. We were offered a lunch and still had to wait around one more hour. After that the lady showed us our room, the door was open. When we walked in we were disappointed. It looked like it was older than my grandma and didn't smell nice. We just left our things and went to the beach. When we came back the odor was killing (then I understood why the door was opened when we arrived)! It smelled terribly bad like MOLD, after a closer look we could see lots of mold in the bathroom, dead insects on the walls, dirty coach and curtains (with something that I guess was blood), DIRT EVERYWHERE. We even checked what we booked on booking.com, because it was unbelievable. We went to reception to complain, the lady didn't seem surprised or bothered. She wasn't even sure what mold is in the first place! Just told us to come in the morning. I couldn't sleep that night, it was so uncomfortable, the air conditioning was not working, the window was very small so very little of fresh air was coming in, with the feeling that some insects may come from underneath the bed. Terrible!!! The next day different lady at the reception kindly apologized and promised another room asap. We were moved to newly renovated room (the one we actually saw and booked on booking.com). There was less mold in the bathroom and air conditioning was working, the room itself looked cleaner than the previous one. Even though my boyfriend considers this stay pleasant, I wouldn't go there anymore. All that situation was nothing like relaxing holidays. Beside that, some general drawbacks: Overcrowded pool, with sunbeds "booked" with towels and other belonging by fatty Brits as early as 8 a.m. Freaking annoying! Food aiming at satisfy Brits, with all that fatty and unhealthy snacks, fries, bacon, "baked" potatoes drowning in oil, sausages, desserts with unreasonable amounts of sugar.

Plussat: It was calm and nice

Miinukset: There was a little antisemitism from the reception

Plussat: I liked that there was a more family oriented area of the resort and an area of the resort that was quieter and primarily without children. The coffee was really good and the maids were very sweet and did little extra things with the room that made me smile!

Miinukset: One of the bartenders was a bit abrasive and could brush up on his language and people skills.

Plussat: The hotel looks good, and new. Staff was great

Miinukset: Our room was a bit hidden and slightly older (NOT OLD)than expected, but all in good and clean condition

Plussat: The staff was very polite. The room was spacious we had nice garage and the food was great.

Miinukset: The hotel required uncommon extra charges - unfair!

Miinukset: small territory, dirty playground for kids, not enclosed

Plussat: The atmosphere at the hotel was so nice that you felt at home immediately. The staff were helpful and accommodating to make your stay unforgettable. The rooms were spacious and facilites fine. The entertainment and special nights were excellent.

Miinukset: I think the breakfast would have been much better if it was self service, at least for the basics and then could be served for the cooked part.

Plussat: The apartment was well kitted out. There was a great pool and good atmosphere

Miinukset: 1. There was no provision of washing up liquid or kitchen items for washing up - something of a pain when we were only staying 5 nights 2. I would have been happy to pay a small amount extra for a starter pack of milk, water, 2 beers and a bottle of wine. 3. I think it would be noisy at night in the peak of the season with the dancing and so forth.

Plussat: Comfortable apartment, close to the beach, nice pool and garden

Miinukset: From a children friendly hotel we expected quite nights, but till late night was loud music from the bar

Plussat:

Miinukset: The room had a flooding problem. Facility was let go and not maintained.We were forced to sleep in a flooded room the first night and later they moved us to a dryer room. Mattresses were hard as a rock.

Plussat: layout of complex,security,spotlessly clean and maintained,apt. really well equipped .and maintained.beautiful grounds and gardens.

Miinukset: no

Plussat: facilities & distance to beach

Miinukset: Entertainment nights did not happen as advertised - no reason given

Plussat: Proximity to the sea and restaurants.

Miinukset: We stayed in the older bungalows and found that this one was very worn and tired. Theere were short power blackouts and air conditioning was not included in the stated price. This location was extremely noisy until approximately 1 o'clock in the morning because of a karaoke competition in the nearby bar.

Plussat: The staff were excellent as was service, food and prices. An overall wonderful hotel experience.

Miinukset:

Plussat: Location of the hotel is very good for a short stay. The room is small but clean.

Miinukset: Because the room was small it was extremely hot so we used air-conditioning almost constantly.

Plussat: - shower is clean - no foul smell - overall experience excellent !

Miinukset: - parking was a bit tough. Had to pay for parking.

Plussat: Low cost stay close to the centre. Walked around plenty of food outlets. The room was clean, hot water in the shower. Added bonus of an extension lead and a kettle.

Plussat: Excellent hospitality, location very central and quiet at the same time, very spacious room.

Miinukset: I would like a bigger size bedlinen that goes under the blanket.

Plussat: We were exhausted when we arrived so the front desk let us choose between 2 different rooms to decide which would be the most quiet and comfortable. Very kind of him. Great location, quiet but still close to everything.

Miinukset: Nothing

Plussat: Everything

Plussat: Room and breakfast were great, there is always someone on the reception and the hotel is placed just near the harbour, all that makes the stay very easy and comfortable.

Plussat: Breakfast not too good

Miinukset: basic

Plussat: Location, price and comfortable beds.

Miinukset: The shower and bathroom was very small.

Plussat: Rooms clean and cheerful. Staff very helpful.

Miinukset: Nothing, the room was great.

Plussat: Super nice staff, good location, ok price.

Miinukset: Very difficult to find. Ask local people, they all know the way.

Plussat: very well placed for the centre of town, and in a quiet street

Miinukset: Hardly the hotel's fault - but we found it impossible to arrive by car. Traffic and signs were impossible.Iraklion was the worst place in Crete for finding our way.We just gave up - and went to the airport (getting once more lost on the way) returned the hire car early, and went back by taxi. This turned out to be a very wise decision.

Plussat: Fine but nothing special

Plussat: Sisäänkirjautumien onnistui keskellä yötä. Iso neljän hengen siisti huone. Edullinen hinta ja hyvä sijainti lähellä satamaa ja linja-autoasemaa. Sopii hyvin omatoimimatkailuun.

Miinukset: Enpä kyllä voi rehellisesti suositella hotellia. Sijaitsee rähjäisellä sivukadulla, henkilökunta ilmeetöntä ja uneliasta. Huone oli kuin 60-luvulta suoraan. Onneksi tarkoituskin oli vain nukkua yö ja jatkaa matkaa. Huoneen suihku oli surkea, ei jääkaappia, heikkotehoinen ilmastointi, kivikovat sängyt.

Plussat: Close to port - easy walking distance. Quiet. Clean. Basic and close to old town.

Miinukset: Smokey lobby.

Plussat: Free wireless internet inside the room. Accessibility in the tourist center.

Miinukset: It takes time to get water heated. It's a waste of water to do just that.

Plussat: Quiet in evening, Restaurants near-by and free wlan

Miinukset: Hard to find a parking place.

Plussat: The location is near the city center and the port , easy access to transportation.

Miinukset: The hotel is hard to find.We asked many people around there and no one seems to know the hotel , or even the Lahana street where it is located. I think the hotel should provide its map prior to the arrival of the customer. The map should be in Greek since the streets of Heraklion do not have their name written in English.

Plussat: The hotel was clean and the staff friendly.

Miinukset: It was difficult to find and a bit expensive for what I received.

Plussat: The staff, the pool, the quiet in all the resort

Miinukset: There is no normal wifi in all rooms as writed Not close to city center, beach is not so clean and inviting.

Plussat: We had a half board package , there was one night when the buffet was very good , the other nights and breakfast were not of a good quality ... coffee was barely drinkable

Miinukset: Beds were very uncomfortable , ...could be cleaner ... bathrooms very run down

Plussat: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Miinukset: absolutely nothing. any one who finds fault is a git!

Plussat: Ympäristö, bungalovit, aurinkotuolit maksutta ja ranta lähellä, keskusta lähellä, bussi vartin välein

Miinukset: Laskutus tosi iso moka

Plussat: Very taste food. Friendly staff. Good location...

Miinukset: Animation in the evenings was only 2 times per week. Poor wi-fi anywhere in the hotel area.

Plussat: The location was superb. The bus is right in front of it so you can go anywhere from there if you want to. The food is awesome. Everything is delicious, lots of choice as well, both, food and drinks. Overall would definitely visit again.

Plussat: Hyvä sijainti rannalla. Paljon aktiviteettia.

Miinukset: Sängyt olivat kovat.

Plussat: Very polite, genuinely helpful and kind reception and restaurant staff

Plussat: Very nicely located to beach and city

Miinukset: The bed needs to be softer

Plussat: Location

Miinukset: Cleaness, service

Plussat: Close to the beach. Excellent breakfast

Miinukset: Small room. Missing seaview, expensive!

Plussat: Good breakfast, hotel is located right at the beach, quiet place

Plussat: easy access. easy parking. comfortable rooms. very good breakfast.

Plussat: Very nice hotel, environmentally friendly (evident bioclimatic solutions), clean, modern, practical, at in ideal location at the city center. The breakfast was excellent and the staff very kind and helpful. In the ground floor, there is very cosy all-day bar restaurant were locals enjoy their brunch, meal or cocktails. There is also a nice, cool square in front of it, with several cafes.

Miinukset: They charged me for late checkout despite the fact that I had also arrived late (on Friday at 22:00 and left on Sunday at 21:00). The shower, the toilet and the sink are located at different spots in the room and this seemed a bit awkward. However, someone could find it practical since it allows two people being served at the same time. Sometimes, although we closed the air-conditioning, it went on after a while. Perhaps there was a reason related with automation and energy efficiency but it would be nice if we were informed about it.

Plussat: delicious and abundant breakfast. extremely helpful and friendly staff

Miinukset: appreciate the technology of the room, but often didn't work.

Plussat: Great location and staff

Miinukset: No swimming pool :(

Plussat: Everything was fine . As usual . All the staff and the facilities so ....hospitable and very updated

Miinukset: Nothing

Plussat: Funky decor

Miinukset: Would have been nice to have been offered espresso at breakfast

Plussat: Everything

Miinukset: No balcony

Plussat: Breakfest!!! Coffee fantastic!

Miinukset: Little problem with shower-drop after using.

Plussat: A very nice and cosy place! Nice breakfast as well

Plussat: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Plussat: Good choice of food for breakfast.

Miinukset: I was asked to pay €20 ‘tax’ in the morning, which I did not expect. Also the lift was not working in the morning, which meant a struggle to carry 2 heavy cases from the top floor.

Plussat: Very central and good walking distance to main tourist spots good breakfast

Miinukset: No dinner or lunch available

Plussat: Erinomainen aamiainen, Sijainti loistava

Plussat: The hotel was obviously loved by its management and it showed, it was immaculately clean and the rooms really made use of limited space

Plussat: Everything else. Hotel staff all amazing. Overall great hotel and location.

Miinukset: The window blinds are way too far in front of the windows to block out any morning light, waking us up at 530am each day. Blackout curtains or something similar are needed.

Plussat: Aamiainen erinomainen ja henkilökunta todella miellyttävää. Hotellin tilaama taksi oli super!!

Plussat: Good secure parking nearby and very reasonable cost. Very good selection of places to eat and drink within 5 minutes walk. Quiet at night and superb choice for breakfast. Rooms modern and clean. Charming and very helpful staff.

Miinukset: Nothing.

Plussat: The room was very good - the breakfast excellent - staff helpful. Hotel position very convenient.

Plussat: Very nice and helpful staff at reception. Great central location.

Plussat: It was close to the center of Iraklio,grate location.

Plussat: Very helpful staff at the reception. There are many tavernas and shops near by.The hotel is comfortable and convenient for all aspects of Heraklion life

Miinukset: very difficult to park

Plussat: The hotel was very clean, the staff helpfull and most important it was very close to the centre of the town. Just 5 minutes walk and you had access to everything.

Plussat: Sijainti vanhan kaupungin keskustassa, kävelymatkan päässä satamasta. Sopi hyvin yhden yön viettopaikaksi tultuamme iltalaivalla Pireuksesta.

Plussat: Henkilökunnan suhtautuminen lapsiperheen tarpeisiin oli loistava. Palvelun taso oli hyvä. Hotellin sijainti on erinomainen Heraklionin keskustassa. Aamupala oli ok.

Miinukset: Huone hieman pieni lapsiperheelle (2 lasta, yksi lisävuode ja vauvasänky) vaikkakin kyllä saimme vauvavuoteen mahtumaan huoneeseen melko hyvin.

Plussat: Hyvä aamiainen

Miinukset: 1. Kahdelle henkilölle annettiin huone, jossa parivuoteen lisäksi oleva turha lisävuode vei paljon tilaa. Ikkuna pieni. Olisi ehkä ollut parempiakin huoneita. Kenelle niitä säästellään? 2. Jos olisi ollut auto, sen pysäköinti olisi ollut vaikeaa.

Plussat: ¨hyvä palvelu,hyvä aamiainen,viihtyisät huoneet,hyvä sijainti

Miinukset: ei

Plussat: Location very convenient Clean and comfortable

Miinukset:

Plussat: nothing

Miinukset: bad smell at the breakfast , noise from the room ,

Plussat: We stayed there twice. The hotel kept clean and is located close to the city center. It is close to a public parking lot, which is important as it is hard to park on the street. Their facility is modern. If we go back to Creta, we would definately stay there again.

Miinukset:

Plussat: It was very close to what we needed and to Public transport. Stella is amazing. What a lovely person to have at Hotel! Stella was a star! We liked Stella a lot! Enjoyed air con and the cat George. Loved our view. Loved the balcony.

Miinukset: Not cleaning our room. Poor giving us toilette paper, tea, cups, glasses. Curtains hung poorly. Poor breakfast. For a hotel to be open all year good service should be given in rooms and breakfast. Sorry

Plussat: The breakfast was good and offered a good variety to choose from. The staff was friendly. The hotel is close to the beach and one particular restaurant really made our stay worth it. This is the "Nikoloudis" which has amazing local food for very affordable prices, great see view and very friendly staff.

Miinukset: I booked the first night as a separate booking (because the superior double room with see view was not available that day). This first night was cancelled the day before our holiday without warning and therefore we had to rebook something else in a panic. When we arrived at the hotel (the second night), the room we were given was not as described in the pictures, and it had a two single beds instead of a double bed which we specifically booked. We were offered to move to the room we actually booked but only the next day. The shower in the first room had mold and it was not appealing to use it at all. In the second room we got, there was still hair on the floor and the overall cleanliness was quite poor. The balcony door was broken and did not close (neighbors could theoretically come in via the balcony). We were promised that this would be fixed the next day but this was only fixed two days later. At least we were offered to use the safe for free (normally 2€/day) as a compensation. The walls are very thin and we could hear a lot of noise from other rooms. The cleaning was not done every day but I don't blame the cleaning lady as she is alone for 15 rooms or more and is clearly overworked. One day she had to prepare 10 rooms for new customers so did not clean ours. When it was serviced, the bed sheets were simply put on the bed, still folded and we had to make our bed ourselves. Moreover, all the towels we got were stained. I cannot understand how this hotel has such high grades even considering the good breakfast and nice garden and friendly staff. Quite a few other customers seemed to have complaints too.

Plussat: The room, the food and the owners, staff, and the cleaness

Miinukset: No complaints

Plussat: Laadukkaista raaka-aineista valmistettu aamiainen. Laaja valikoima.

Miinukset: Kaskaista hotellin sisäpihan puissa, muttan minkäs niille mahtaa :) Kukonlaulukin otti aamuyöstä vähän järkeen kun olisin hanunnut vielä nukkua. Nämä oli kuitenkin juttuja joista pääsin aika helposti yli.

Plussat: Very beautiful family hotel with an amazing garden atmosphere and rooms with complete to open window front to the balcony , wow

Plussat: Friendly, helpful and welcoming staff. Clean room, well maintained. Beautiful bathroom with easy access to shower. Proximity to beach and shops. Great bar and restaurant below. Beautifully maintained garden and parking available. Too cool to use the pool when I was there but it looked very inviting.

Miinukset: Nothing it was all good.

Plussat: I’m impressed by the way they run this small Hotel, They truly love their Job, I never seen anything like it, Keep it up guys, All of You, even George, lol !!!

Miinukset: It’s hard to find a week spot, just because you’re overwhelmed by the great service, All this people do their chores, so well that if there’s something wrong, You just don’t notice!!!

Plussat: We only stayed one night but it was if the staff had known us for a lot longer!

Miinukset: Nothing

Plussat: Really friendly, helpfull staff making you feel like home. Hotel was situated close to the sea with view on the sea and a nice pool situated in a beautiful garden.

Miinukset: The first night we could not stay in the hotel because other guests had an exident and didn´t check out in time. We were brought to another hotel nearby which was the same price category but totally different standard in cleanliness, hospitality, breakfast.

Plussat: The room was big and airy the decor quite nice. The staff were special, there was an incident where other clients had a car crash and could not move, so when we arrive they had arranged to put us up in another hotel for a day. Then they cooked a beautiful Creatan meal with wine as an apology to us. We felt we had received Creatian hospitality.

Miinukset: Terrible location, substandard rooms at any price

Plussat: Very nice and familial hotel! An enthusiastic welcome and disponibility from Dimitri to give advices for vistiting Crete! There are a so convivial atmosphere in the garden during diner prepared by Gergia (the mother). We will just keep good memories!

Miinukset: not very beautiful area around the hotel

Plussat: Both dimitris and his mother, georgia, were very attentive / they offered and have transfer from & to airport / they wellcomed us very well / we ordered dinner one night that was really very good and very tasty(greek cuisine - georgia cooks fantastically) / the map of creta and the tips and orientations they gave were really useful

Plussat: Omistajaperhe erittäin ystävällinen ja joustava. Emännän valmistama ruoka erinomaista. Tutustuimme omistajaperheen oliivitarhaan ja saimme tuoretta oliiviöljyä ja muita luonnon antimia kuten hunajaa ja yrttejä.

Miinukset: Suihkuhuone hieman ahdas.

Plussat: The staff, the family atmosphere

Miinukset: Too little space for meals

Plussat: Very friendly staff - relaxed atmosphere. Room was basic but with character, great pool, close to the beach, inexpensive.

Miinukset: Bathroom was a bit basic, but really ok considering price.

Plussat: I liked the staff. The typical greek hospitality. It is rather smaller "family type" hotel. Really friendly atmosphere.

Miinukset:

Plussat: The location of the hotel is very nice

Miinukset: Accidentally they had problems with credit cards on the day I paid and asked for cash, which I did not have. However, they managed with the bank later.

Plussat: The owners were wonderful. Made you feel like family.

Miinukset:

Plussat: I chose this hotel because of its proximity to the airport

Plussat: Rooms

Miinukset: Nothing

Plussat: Comfortable and convenient for the airport.

Plussat: Privacy

Miinukset: Bathroom

Plussat: Convenient airport hotel with everything needed at a very reasonable price. Breakfast was unexpectedly good, especially for winter with few guests.

Plussat: We wanted a hotel that was located near the airport. It was very convenient. The staff was exceptionally helpful. The room was clean. Great value

Miinukset: The neighborhood was a bit hinky, as can be expected near an airport. Difficult to find decent food, especially if you didn't care to drive.

Plussat: Pleasant receptionist. Very good breakfast. Good sized ,clean room. Good value

Miinukset: Thin walls and ,because it's so near the airport, people coming and going at strange times. Women with clacking high heels.

Plussat: We wanted to stay one night en route to rethymon and the hotel met all expectations. 5 mins drive from airport and walkable to the old town if you are fit.

Plussat: I liked that service was sooo sweet and caring.

Plussat: Location. Spacious, comfortable rooms. Lovely staff.

Miinukset: Very little. Maybe that you have to go out to eat in winter but that's OK.

Plussat: The staff were courteous, and helpful and spoke or understood English very well, which was helpful to us, because we were tired.We only stayed one night so can not comment on other matters.The hotel was a high standard and comfortable for our transition, to our holiday desination.

Plussat: Friendliness of staff in this Family Hotel ,convenient for airport. Free internet, good BBQ evening meals - nothing too much trouble.

Miinukset: Very hard beds

Plussat: the location

Miinukset: the hotel should propose a free shuttle to/from the airport.

Plussat: We were delayed on the ferry from Mykonos and booked this hotel at the last minute so we wouldn't have to drive to our timeshare at midnight. We arrived after 11 p.m, not expecting much. We were happy to be met by a very enthusiastic and nice receptionist, and we could still get something to eat--a terrific omelet, by the way. There was a bar too. Our room was great! I highly recommend this family-owned hotel.

Plussat: I chose the hotel for one night purely because of its proximity to Heraklion airport (5-10 minutes by car) as my flight was late in the evening.

Miinukset: Noise from aircraft, although it was expected.

Plussat: Palvelu oli erittäin ystävällistä ja uima-allas oli auki heti aamusta, joka tuntuu olevan Kreikassa harvinaista. Aamiainen oli myös hyvä.

Plussat: Easy to find, close to airport, nice pool, 10 mins driving from city center

Miinukset:

Plussat: Attitude of staff is very nice; good swimming pool!

Miinukset: Noisy in night from airplane

Plussat: Close to the airport

Miinukset: Very loud (airport, street). If you have an early or late flight and only stay for one night it's ok, but not for a longer vacation.

Plussat: The cleanliness, the quietness and the nearness to the airport

Miinukset: No curtain for the bath, poor breakfast

Plussat: Location 3 mins from the airport

Miinukset: The planes fly most of the night!

Plussat: care

Miinukset: the dividers between the room terrasse were very low and I wasn't feeling secure. The risk of someone coming at my terrasse was high.

Plussat: Close to the centre Nice staff Good price

Miinukset: Balcony lack of upkeep Bed a little damaged Shower poor and small cubicle

Plussat: In the reception, they know how to deal with people! Great breakfast with nice street views from 2nd floor. Rooms in floor 5 have great views. Parking is easy, just drive behind the hotel and turn immediately left. Tell the guy you are from the hotel and he charges you only 6 euros a day.

Plussat: Comfortable beds, clean

Plussat: This hotel was very nice. Everything in the room seemed very new and clean. Spacious bathroom with glass doors around the shower. Large balcony. There's a bus stop to the airport right across the street.

Miinukset: The breakfast wasn't the best, but I appreciated a free breakfast. It's on a very busy shopping street so it could be pretty loud.

Plussat: Polite staff, room 403 was near lift. breakfast included in price. a nespresso or kettle provided in the room.

Miinukset: Sadly due to covid-19 I couldn't have the breakfast buffet but what was sent up to my room was excellent!

Plussat: Hyvä aamiainen. Erinomainen sijainti.

Plussat: staff was easy going and the rooms are nicely furnished. I got one of the best rooms and that was very nice (but I'm not sure I would have been similarly happy with one of the low floors rooms, unless at a lower price).

Miinukset: Breakfast

Plussat: Standard clean rooms and beds, Pay TV included.

Plussat: Right in the city center, fully renovated building, clean and comfortable, spacious room, polite staff. Even though it's located in the city center, it's very quiet during the night.

Miinukset: For demanding guests, breakfast is quite poor. Nevertheless, for a two star hotel it approaches excellence.

Plussat: Sijainti loistava. Huoneet ok, perussiistit, kohtuullisen tilavat.

Miinukset: Huoneisiin kuului kovaa meteliä toisista huoneista. WC-kylppärin ovi oli vain karkaistua lasia, ei edes lukittava. Kuvat joita hotellista on antavat kyllä maisemista huomattavasti paremman kuvan kuin mitä ne todellisuudessa ovat.

Plussat: Checkin was smooth Family room quite good and appropriate for my family size of 4 Breakfast is standard

Miinukset: Twice our balcony door was kept open after cleaning which isn't desirable They should provide kettle in the room

Plussat: Just a block off the main waterfront promenade. Friendly and extremely well located. Beautiful rooms and facilities. Best Breakfast we had on our trip.

Plussat: Loistavalla paikalla oleva tosi siisti hotelli. Erinomainen aamiainen.

Plussat: Walk to city center or the water in less than five minutes. Walked with luggage from the port to the hotel in 15 mins. Great central location. Staff was very helpful. 12 euro cab ride to airport. Breakfast was delicious and filling. Rooms were comfy. Good water pressure.

Miinukset: That we had to leave.

Plussat: The location

Miinukset: Facilities

Miinukset: Excellent in every way

Plussat: Great location. We have stayed here many times now and the staff always make us welcome. Excellent breakfast.

Miinukset: Some of the furnishings are starting to show their age but always clean.

Plussat: Nice location for walking to archeology museum and other sites. Very nice breakfast with lots of choices.

Miinukset: there is no parking place and Irakleion is not the best place to search for a parking spot.

Plussat: Convenient location, nicely decorated, well-maintained premises, excellent breakfast buffet.

Miinukset: No major criticism. The room was a bit small, and there was only a black and white television with no English television channels

Plussat: Really nice place. Great rooms and comfort

Miinukset: No it was great

Plussat: 8E taxi ride from port, and walking distance to city center. Excellent breakfast. Large clean room. Quiet. On-site car rental.

Miinukset: Not many good restaurants nearby.

Plussat: Location

Plussat: Kohtelias ja asiallinen palvelu. Kaikki siistiä ja kunnossa.

Miinukset: Haasteellinen löytää autoilijalle.

Plussat: Staff friendliness and efficiency, comfortable room, good breakfast.

Miinukset:

Plussat: The brekfast is very good, the bed's are very confortable.The rooms are new , in very good conditions and with very space ( we stay in a suit).It's a few minuts from the center, very well localize.

Miinukset:

Plussat: confortable, freindly personell at every time ready for you

Miinukset:

Plussat: Breakfast was great. Variety of choices and all fresh.

Miinukset:

Plussat: Breakfast, staff, lunch

Miinukset: no pool

Plussat: Very clean, comfortable bed , good breakfast, nice staff, good value and location .

Miinukset: The room was cold

Plussat: Location is great for an overnight budget hotel. Great location in Heraklion and close to the airport.

Miinukset: Beds are very hard and uncomfortable. The breakfast buffet is awful. Imagine waking up to see pasta for breakfast. No juice just sugar flavored waters.

Plussat: The location was great! Check in gentleman was very nice and friendly. The room had a great view of the port. We were able to easily walk to our early morning ferry the next day. Breakfast was good.

Miinukset: The only negative was the hard mattress.

Plussat: Friendlyness and openness of staff.

Miinukset: Eyerything was fine.

Plussat: The location to old town.

Miinukset: I guess the room was fine, but it was nothing special. Parking was terrible. I cannot imagine trying to find parking there during the tourist season!

Plussat: The cafe facilities for breakfast and snacks and the quality of the hotel.

Miinukset: Walls maybe need more soundproofing as a neighbour's TV was very audible.

Plussat: Very helpful staff. Very close to both ferry and bus station.

Plussat: excellent location, full breakfast, clean

Miinukset: room location, could not use balcony

Plussat: we liked the location being near the centre of the town and the harbour, the rooftop terrace with the views and very nice meals, the staff who were very obliging

Miinukset: nothing that we didn't like

Plussat: The view over Heraklion Harbour is fantastic ! Just five minutes to walk to get our ferry... And the staff was very kind.

Plussat: Very well located, nice views and nice staff. The breakfast is higher than the standard in Greece. Muy bien situado, buenas vistas y buen servicio. El desayuno es mejor que la media en Grecia

Miinukset: As everywhere in Heraklio, parking is a nightmare. Como en todo Heraklio, aparcar es una pesadilla

Plussat: The Hotel was very clean and modern. We were in Greece for 17 days and the Marin Dream Hotel was by best the nicest hotel we stayed at and not by any means the most expensive. Great value.

Miinukset:

Plussat: Everything. The staff was polite, friendly, and extremely helpful. The hotel has a polished, sophisticated feel. The rooms were 1st or business class quality. The price was good.

Miinukset:

Plussat: location, staff, breakfast, free internet in lobby

Miinukset:

Plussat: Location. We stayed in Heraklion as a transfer on our way to Santorini. The hotel is excellently located between airport (arrival), city (eating) and harbor (departure).

Miinukset:

Plussat: Siisti ja kauniisti kalustettu huone. Hieno näkymä merelle. Loistava aamiainen. Hyvä sijainti, lähellä keskustaa.

Plussat: Great location, clean well appointed room, good breakfast included in the very reasonable price and helpful and delightful staff.

Miinukset: Nothing

Plussat: Very good breakfast! Just 3 minutes walk time from city center! The personnel was very polite and friendly.

Miinukset: Although it is just a personal choice, i found the bed mattress a little bit soft for my taste. But again, this is just a personal choice.

Plussat: - I asked for a quiet room and that is exactly what I got. - comfortable bed - pleasant staff - close to the harbour - 10' walk to the Morosini Fountain and as many restaurants and cafés as you need.

Plussat: Erittäin ystävällinen respan poika Hyvä sijainti Iso huone Hyvä aamupala

Miinukset: Hieman kulunut kylppäri

Plussat: Staff were perfect, polite and helpful.

Miinukset: Bathrooms too small

Plussat: Nice hotel with excellent location and food break. I'm

Plussat: I really love Herakleion so the location is great. Just by the market. Close to everything the city has to offer. The shower was tiny but loads of hot water. Very clean. The sheets were very clean & white as were the towels. The pillows were fine. The bed was comfortable. Little fridge was useful Little TV worked Plenty of storage

Miinukset: The reception staff are so unwelcoming. No welcoming smile, polite banter. Don't think they have been to hospitality college. The hotel is drab. Dark uninviting. I only ordered a single room. It was beyond basic. WiFi dreadful. Blankets awful. Bathroom tiny. The walls are so thin you can hear conversation next door Dreadful dated décor. The breakfast room is dire. The breakfast just as bad. Leave your key they barked at me each time I left When I checked out I was told you can go

Plussat: Breakfast was good and very affordable.

Plussat: Sijainti ja hinta

Miinukset: Homeinen vaatekaappi ja ahdas WC tila.

Plussat: Siajinti hyvä, aamiaiselle ei ehditty aikaisen lennon takia.

Miinukset: Huone pieni, ei jääkaappia, vessassa/suihkussa ahdasta.

Plussat: great breakfast, comfortable beds, best possible location

Miinukset: shower is too small and cramped

Plussat: The room was nice and very clean.Breakfast was good and the location is excellent.My wife ans i have stayed here a few times and really like it.

Miinukset: The bar could be better.No beer or wine when we stayed there.

Plussat: Not much to say. The hotel did a nice job of giving me a place to sleep in Heraklion. They provide free luggage storage in an unsecured closet in the lobby. No maintenance problems. The location did not feel unsafe. I stayed in Heraklion for one most of a day, one night, and more than half the next day, leaving my luggage in the free storage closet.

Miinukset: l was alone - there were two narrow beds that could have been pushed together if necessary. Shower had no curtain or door.

Plussat: Thanks indeed for your hospitability and for all

Plussat: Location was OK, but since Heraklion is not a big city so any location is OK.

Miinukset: The hotel was old and not well mainained. I booked a double room, but upon arrival I was clearly placed in a smaller room. Bathroom was horrendeous, crammed and unusable. The room had an ashtray, although it was non smoking.

Plussat: Hyvä sänky

Miinukset: I booked the holiday from the Booking.com and paid 14 euro above the room to have a double bed and bath. There is no room double bed, told me the main reception and no room has no bathroom, yet I paid, I left very early, and my charge and breakfast, which was not ready at 05.30 I left to catch my flight.

Plussat: the staff was helpful and friendly. The location was excellent--convenient to many sites within Heraklion and also to all bus stations, port and airport.

Miinukset: Bathroom needs updating. Screens on door/window would be helpful. Street noise early in the morning. Door seems to block much of it out but air con is somewhat noisy.

Plussat: The location was excellent.

Miinukset: Room too basic.

Plussat: only its location...

Miinukset: the room is supposed to be clean. but i found tail in the toilet basin...and there was an unpleasant smell in the room (even if i had the window open all day)