Bangkok hotellia

Plussat: The hotel offers many activities that are fabulous. The senses of Thailand was great fun and the Thai cooking lesson was one of the best that we have taken. Super staff all around!

Plussat: I did not find anything at fault about this hotel. The hotel was beautiful. The hotel staff was excellent. Breakfast buffet was delicious. The immediate surroundings was safe and easy to get around; there was a bridge connecting to the MRT. I wish I had a chance to try the gym, which I heard was 24 hrs accessible. Overall, I would definitely recommend this hotel and gladly come back when I travel back to Thailand.

Miinukset: Nothing.

Plussat: Location was perfect, less than one minute to bts station, one stop to water ferries. Very easy to get to and from airport via train. Very nice rooms, comfortable bed. Nice pool, but it is a little colder than I would prefer.

Miinukset: Traffic. Don't try to get around using a car or taxi. Use the bts or water ferry to get around.

Plussat: The hotel staff was very friendly and attentive. The executive area on the 32nd floor featured fantastic breakfast and afternoon-to-early-evening food and drink options. Blunos is a fantastic restaurant with fabulous food and amazing staff. Eastin Grand Hotel is a world-class superb hotel!

Plussat: Excellent service with a new Top Chef restaurant. Met the chef who was personable. Ate in his restaurant twice since we loved the food that much. Great atmosphere at the infinity pool.

Miinukset: Hotel location is the pits for walking, but great for taking the Metro. It’s isolated and traffic is so bad trying to leave the hotel. So plan ahead and to expect your driver for tours or whatever to be late due to the traffic.

Plussat: The building inside and out was beautiful. Beautiful decor. Amazingly helpful staff for each step of the way. Bedrooms were awesome, moving bathroom walls, huge shower, comfy bed. So many amenities it was amazing. Avani Club upgrade so worth it! Everything about this place was amazing.

Miinukset: Variety of Breakfast very poor! Kids Club should be open till 8pm at least Pool should be 24/7

Plussat: The room

Miinukset: The room immunity

Plussat: The rooftop pool was incredible. Not overly crowded, had incredible service and great drinks. Transport around the neighborhood was great, and very cheap!

Plussat: The staff were wonderful, the rooms were outstanding, food spectacular and the facilities were amazing. A great all round experience.

Miinukset: Nothing!

Plussat: Very clean and great fitness and pool facilities.

Miinukset: Concierge was not as helpful as I had hoped.

Plussat: Excellent service from concierge to front desk to house keeping World recognized hotel on site for thai food. Really excellent and we were fortunate the front desk was able to get us reservations at the last minute

Miinukset: Not as much to walk around and see as compared to hotels in the sukomvit area, but still excellent restaurants in the embassy//commercial area though and still somethings to walk to in the evening, you just had to well, walk a bit more

Plussat: The staff. First room smelled dank and moldy and claustrophobic. Staff upgraded us to bigger and fresher smelling room. My wife became ill and they helped us find a doctor. brought medicine and constantly brought ice and water. The utmost of service!

Miinukset: first room they put us in was small and did not smell good.

Plussat: staff are very kind and friendly

Miinukset: The pool was under construction. but they didn't mentioned at check-in.

Plussat: The service piple is very goodthe shampoo, shower gel and conditionar is in high levelThe vacation was very good

Miinukset: The drivera taxi dont know where is the hotelAnd thats it.. :)

Plussat: My stay in an Executive Suite was great and the Club Lounge was very good but the Air Conditioning in my bedroom never worked and the hotel was unable to repair it. They just changed the thermostat to display a lower room temperature but the air coming out was hot. I had to sleep in the living room on the couch because it was so hot some nights.

Miinukset: Air Conditioning in the bedroom was hot

Plussat: Location

Miinukset: For a 5 Star/W property we were very disappointed. The room very small, bathroom small and outdated. Room had musty odor. Pool was closed for repairs (we understand the need to do this but not good for us).

Plussat: Great hotel, lovely staff, great experience.

Miinukset: Too dark in the halls, bedroom, and in some places in the hotel. Not sure why they don't have sufficient light throughout the hotel.

Plussat: Fantastic service, central location and great food

Plussat: We've always enjoyed W Scottsdale and figured we couldn't go wrong with W Bangkok. Very modern, in the heart of all the action whether you're looking for a ping pong show in the red light district or a fine evening of dining and drinks at nearby sky bar (featured in the Hangover movie) or Moon bar, or seeing the sights like the royal palace or nearby temples.

Plussat: Everything was perfect, staff, attention to detail, just absolutely perfect can’t wait to come back.

Miinukset: Nothing

Miinukset: Staff terrible

Plussat: Lovely rooms, well equipped, great staff, good breakfast, nice pool, convenient location next to sky train station.

Miinukset: Evening meal was a little too "nouvelle cuisine" for our simple tastes. Thai food would have been preferred.

Plussat: Gallery like atmosphere. Well equipped Gym with a sauna and a powder room.

Miinukset: Taxis from the hotel.The first driver stopped the meter soon after we got on, saying "this is holiday fee.", so we got off.And the second one claimed we needed to pay extra fee for him to return after we reached the airport though we told the door man about the firtst one and asked him to make sure to call a good driver that time. The woman clerk at the reception called a very honest friver on the first day so we think not every staff is unreliable. The swimming pool and Gym was said to be open until 1PM but we were made to leave before 10:30.The staffs clearly looked irritated to wait for us to get prepared.

Plussat: Staff are very friendly, The room I had was great, Excellent service all around, great location near train and malls.

Plussat: All of them was great.

Miinukset: This time sty was excellent.

Plussat: Quiet, classy property. Fantastic staff. Comfortable bed with great pillow selection. Great dining options. Nice gym and pool area.

Miinukset: nothing

Plussat: Absolutely wonderful.. Staff, grounds, service .. A1 What a pleasure .. loved it

Plussat: The service was great. Very friendly, which was welcome after being on the road in Thailand. The gym and spa were tops.

Plussat: Luxurious, elegant, service, all exemplary. A truly beautiful hotel with a dedicated staff.

Plussat: Staff were always helpful. There was no sense of the staff stinting on anything--amenities in the bathroom, tea and coffee. There was plenty of water.

Miinukset: The food in the hotel--not the Celadon--is extraordinarily expensive. I had dinner for two on Saturday and spent less than 3,000 Baht. But brunch on Sunday was 3,200 baht. Ouch.

Plussat: Swimming pool Global service Room

Miinukset: Italian restaurant

Plussat: Room was lovely, service was excellent, pool was large, gym was well appointed. The entire grounds of the hotel feel like an oasis in the busy city, with no sound getting past the long driveway in, and the rooms well designed to allow for privacy, quiet, and relaxation.

Miinukset: Every piece of equipment I tried in the gym had a problem with the headphone jack; I had to prop the headset halfway out with towels to get good sound.

Plussat: Rooms were amazing. Service was great. Convenient location

Plussat: Not much at all.

Miinukset: Location was not the best, very inconvenience, staffs was slow checking in. They said offering shuttle to Bts station but you have to wait 20-30'. Hotel is wearing down, water drain in the toilet was a nightmare! Will never come back again

Plussat: First time in Bangkok, and the staff was great, the breakfast was good, the lobby was nice, however the 20th floor and likely other floors was covered with outdated carpet. The wifi was not so great as well. Hard to stream online video.

Plussat: The staff was extremely friendly and helpful!!

Plussat: Beautiful hotel, perfect mattress, deep bath.

Miinukset: High drink prices

Miinukset: Everything was fine, except the hot water failed the morning I left

Plussat: Located right along the river, the hotel has a water taxi that links to the train and other boats for ease of transport. The pool area has a great view, although there is currently construction going on next door for new residential units.

Miinukset: Upon checking in, the staff did a full sweep of the room and noticed that there was not any robes. I was told that they would get some and did not receive any.

Plussat: Hotel was set back from a bustling Bangkok city street. Very clean and staff very professional, friendly and helpful. Easy to get around with river ferry or the concierge calling a taxi.

Plussat: I have been lucky enough to stay in a lot of top quality hotels and the front of house staff were particularly good at the Chatrium. The room was spotless and the facilities in and outside of the room were top notch. I particularly liked that the room had a reasonably equipped kitchen area and a 7/11 to give you the option of just doing your own thing when it pleased you.The shuttle boat was excellent run in a very professionally with almost military precision. The gym was decently equipped too.

Miinukset: There wasn't too much in the way of anything else within walking distance although the local 'street' Thai restaurants were a great relief from the cushioned five star experience.

Plussat: The staff was amazing! Very helpful. Only there for 1 night but pretty impressed. Our drinks took a little longer than normal to arrive at our table, but the view from dinner was worth it. Very clean.

Miinukset: Farther from airport than expected.

Plussat: good hotel with great service

Miinukset: standards of their bathroom and towels - woefully lacking- two bath towels for a room for 3 - no hand or medium towels even after asking they could not provide more - is there a shortage of towels or they do not aspire for a 4 or 5 star category

Plussat: My room had a wonderful view on the river.

Miinukset: Chinese restaurant food wasn't great,

Plussat: Stayed here for two nights on the way to Phuket. Fantastic location to get around and excellent facilities. Also stayed for a further night on return journey due to enjoying the first stay

Miinukset: Nothing to comment on

Plussat: Very pleasant staff. They should be paid more.

Plussat: Location Staff Room services

Miinukset: N/A

Plussat: One of the best hotel staffs I've ever encountered. Very nice resort-hotel. Great dinning options, other dinning options located in adjacent shopping mall. Small 7-11 store a crossed street. Nice large pool area

Miinukset: Only negative was the small river channel on the property was very smelly at low tide. Only time I noticed it was at mid afternoon. Not a deal breaker. All in all this is a great hotel that I would stay at again and again.

Plussat: The pool, food, room and service were all wonderful. The best touch? A smartphone included in your room for your use during the extent of your stay - including free unlimited local calls, free international calls to certain countries, free internet to explore...what an amazing benefit!!

Plussat: everything great! nice room, very good breakfast sitting right on riverfront with fantastic view, amazing pool area, plenty of restaurants with high quality and good choices, very calm, you can hear the birds and the waterfalls, and this in the city. Also shopping mall is directly accessible with some food choices ( try Sushi, really good), although not big. Staff is superb and very helpful. This is not just a hotel it is a paradise resort in bangkok. On arrival you already feel relaxed the first moment. I have tried many hotels in Bangkok and I will certainly come back whenever I have the chance. Highly recommended. Not near BTS but just 10 minutes by taxi to next BTS station and 40 min. with low traffic to airport, acceptable, also shuttle boat service to BTS

Miinukset: absolutely nothing to complain about!

Plussat: friendliness- buffet breakfast

Miinukset: confusion among staff as to whether the breakfast was covered by my conference or not. In the end the manager agreed to half price and at that point it wasn't worth arguing about any longer.